Common Outlook issues and solutions

• Outlook error #1- Repeated request for passwords: Sometimes when you try to
send an email in Outlook, again and again, it requests for a password. To resolve it
quickly Go to Control Panel and use the mail option to edit your Outlook profile.

• Outlook error #2- Send receive error 0x800ccc0f: It is seen whenever you are
trying to send/receive SMTP based emails error 0x800ccc0f occurs.

There are several solutions to fix it like disable unnecessary plug-ins, start outlook in safe
mode etc.

• Outlook error #3- Unable to open Outlook: Among the list of most common
Outlook errors, this error is most common due to its rigorous use. Probably your
Outlook is crashed when even after numerous attempts Outlook does not open, to fix
it immediately generally users restart their system which is not a permanent solution
to get out of this problem. For proper functioning of Outlook, you have to follow
some practices on regular basis:
1. Keep only frequently used add-ins with your Outlook and delete unnecessary add-ins.
2. Enabled anti-virus interrupts the performance of your Outlook, disable anti-virus to
work on it smoothly.
3. Manage data files in a systematic way by reducing its size.
4. Update Outlook on a regular

 • Outlook error #4- Unable to send emails: Many times users are not able to send
their important emails. A possible reason for this interruption is the undefined
destination of the email address, HTML-email messages. It is recommended that if
one changes the format of HTML message to plain or text format, the issue can be
resolved.
• Outlook error #5- Data file got corrupted: Due to corruption in data file Outlook
users unable to access their crucial data. To access your data file users can Repair PST
File by using SCANPST.EXE. It is an inbuilt repair tool available in Outlook to fix
this issue. If it does not work then there are other alternative approaches to fix your
corrupt Outlook data file.
Outlook error #6- Limited Space: With frequent use of emails and various other
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functionalities of Outlook PST file size gets too large and consequently Outlook
performance slows down which result into an inability to add extra data to it. If within
the time it is not fixed there are chances it may get corrupt, so to avoid such situations
what you can do is delete unnecessary files and make your Outlook storage space free
for its smooth functioning.
Outlook stuck at processing screen

One of the most common issues users face with Outlook is a screen stuck at processing. This
error is found in almost all of the Outlook versions from 2007 to 2016. To solve this problem,
you will have to open Outlook in Safe Mode using the following steps.
- Close Outlook if you have it open
- Click on Windows + R to open a Run window
- Type ‘outlook.exe /safe’ and click Ok

This will launch Outlook in Safe Mode. Since Safe Mode is designed to open Outlook with a
minimum set of features & functions, it can be used to troubleshoot certain issues. Then close
Outlook in Safe Mode and re-open it in normal mode. This should help you fix Outlook
getting stuck at processing error.
Outlook asks for password each me you send an email

With this issue, you may be asked to enter a password each time you try to send an email in
Outlook. This issue normally occurs because your profile is not updated with a password.
To solve this problem, all you have to do is update your profile with a password using the
steps below.
Shift + run as diff user and remember password
Credential manager
Outlook not opening is also a fairly common problem. Basically, what happens is, when you
click on the Outlook icon to open, it hangs and displays an error message ‘Cannot start
Microsoft Outlook error’. You may also receive variations of this error with messages like
- ‘Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders
cannot be opened’
- ‘Microsoft Outlook has encountered a problem and needs to close. We are sorry for the
inconvenience’
- ‘Cannot open your default email folders. The information store could not be opened’

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 Usually when Outlook does not open and displays one of these errors, it is mostly due to a
corrupt navigation pane settings file or due to a corrupt PST file often caused due to large
size of the file or due to incorrect Outlook installation/re-installation.
In order to fix this issue, let’s follow the troubleshooting steps below.
1. Click Windows + R to open a Run window
2. Then type, ‘outlook.exe /resetnavpane’

With this step, errors in the navigation pane settings file will be resolved. Now open Outlook
and check if it opens without any errors.
However, after you repair the navigation pane settings file, if you still to continue to face
issues with Outlook, it is probably because of a corrupt PST file. Using a tool called Remo
Repair PST, you can easily fix corrupt Outlook data file or PST file as it is commonly known.
Once the PST file is fixed, you should be able to open Outlook without any errors.

Outlook not sending emails

Unable to send emails in Outlook is yet another common problems user face on a regular
basis. In order to troubleshoot this problem, first of all check your internet connection. Then,
check if you are actually ‘online’ in Outlook. To do that,
1. If you see ‘Disconnected, ‘Offline’, ‘Trying to connect’ at the bottom right corner, it means
you are not connected
2. In that case, click the Send/Receive tab and select Work O ine

If none of these steps work and you are still unable to send emails, your Outlook probably
needs repair. To access the repair feature in Outlook,
- Click Start menu and search for ‘Apps & Features’
- Select Microso O ce and click Modify
- Then select Online Repair button to begin repair of your Outlook
Outlook crashes frequently

The add-ins you use in Outlook should be perfect for it to provide new features and improved
functionality. Even minor issues with the add-ins can cause problems such as causing
Outlook to freeze or crash frequently.
To solve this problem, you will need to disable the add-ins. To do so,
1. Open Outlook and click File
2. Select Op ons > Add-ins > Go

Now uncheck the add-ins and restart Outlook to check if it works without freezing or
hanging.
Please note, the issue is most likely with one particular add-in. To find that add-in, select all
the add-ins (that were selected earlier) one at a time and restart Outlook. And repeat this step
for all the add-ins that were selected earlier. That way, you can easily identify the add-in
causing issues and keep it disabled.

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