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Glory Amaka Okezue: 09 Wale Osholonge Street, Canaan Estate, Ajah, Lagos

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Sehnoor Kaur

Glory Amaka Okezue is a self-motivated and hard-working young professional with over 7 years of experience in customer service roles. She has exceptional communication, problem-solving, and organizational skills. Her most recent roles include providing customer care and logistics support for Cobbler Care since 2020, working as an interior consultant and customer service representative for Aliksfour Integrated Service from 2019 to 2020, and serving as a sales representative for LG Electronics from 2011 to 2013. She holds a Senior School Certificate from Alimosho Grammar School and enjoys meeting people and traveling in her spare time.

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Glory Amaka Okezue: 09 Wale Osholonge Street, Canaan Estate, Ajah, Lagos

Uploaded by

Sehnoor Kaur
35 views2 pages
Glory Amaka Okezue is a self-motivated and hard-working young professional with over 7 years of experience in customer service roles. She has exceptional communication, problem-solving, and organizational skills. Her most recent roles include providing customer care and logistics support for Cobbler Care since 2020, working as an interior consultant and customer service representative for Aliksfour Integrated Service from 2019 to 2020, and serving as a sales representative for LG Electronics from 2011 to 2013. She holds a Senior School Certificate from Alimosho Grammar School and enjoys meeting people and traveling in her spare time.

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Glory Amaka Okezue is a self-motivated and hard-working young professional with over 7 years of experience in customer service roles. She has exceptional communication, problem-solving, and organizational skills. Her most recent roles include providing customer care and logistics support for Cobbler Care since 2020, working as an interior consultant and customer service representative for Aliksfour Integrated Service from 2019 to 2020, and serving as a sales representative for LG Electronics from 2011 to 2013. She holds a Senior School Certificate from Alimosho Grammar School and enjoys meeting people and traveling in her spare time.

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35 views2 pages

Glory Amaka Okezue: 09 Wale Osholonge Street, Canaan Estate, Ajah, Lagos

Uploaded by

Sehnoor Kaur
Glory Amaka Okezue is a self-motivated and hard-working young professional with over 7 years of experience in customer service roles. She has exceptional communication, problem-solving, and organizational skills. Her most recent roles include providing customer care and logistics support for Cobbler Care since 2020, working as an interior consultant and customer service representative for Aliksfour Integrated Service from 2019 to 2020, and serving as a sales representative for LG Electronics from 2011 to 2013. She holds a Senior School Certificate from Alimosho Grammar School and enjoys meeting people and traveling in her spare time.

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GLORY AMAKA OKEZUE 09 Wale Osholonge Street, Canaan Estate, Ajah, Lagos

[email protected]
09075665633, 08168978598
11th October, 1995

CAREER SUMMARY
Self-motivated and hard-working young professional with keen interest in customer service and human
resource. Skilled in providing exceptional service and building loyal relationship, with proven ability to
use initiative and problem-solving skills to successfully deal with challenges and effectively handle
difficult situations. A Detail oriented fast learner committed to excellent service delivery

SKILLS
 Highly flexible with fast learning abilities
 Excellent written and strong oral communication skills
 Exceptional ability to multi-task, prioritize, and manage time effectively
 Strong Customer orientation with the ability to adapt and respond to different types of
characters
 Talented in using resourceful and critical thinking to solve problems
 Unique eye for detail with excellent planning and organizational skills
 Resourceful in completion of project and effective at multi-tasking.

WORK EXPERIENCE
Cobbler Care 2020 – till date
Customer Care/Logistics
 Managed over 100 customer interaction through phone call, email, Social media.
 Documented customer data and complaints appropriately, ensuring maximum accuracy and
proper documentation of the database.
 Resolved and escalated customer queries in a timely and professional manner ensuring quick
resolution leading to 100% customer satisfaction
 Fully executed processes and policies guiding customer interaction ensuring a positive,
empathetic and professional attitude is always maintained toward customers increasing
customer satisfaction.

Aliksfour Integrated Service 2019 – 2020


Interior Consultant/Customer Service
 Create invoice for new and existing customers while paying Kern attention to details avoiding
errors
 Making orders of required Stocks for showroom.
 Improve sales by upselling and link selling company product to new and existing customers
 Solve and escalate problems/complaints from customers by implementing conflict resolution
techniques.
 Ensure customers satisfaction after sales.
 Take Stock of product sold and available for showroom.

LG Electronics 2011 – 2013


Sales Representative
 Acknowledge and escalate customer complaints to relevant personnel’s and providing
professional feedback and customer support ensuring 100% customer satisfaction.
 Commended by superiors for learning fast about product and Services and breaking down
tough concepts to clients in languages they would understand increasing sales by about 30%
 Reconcile account after daily sales.
EDUCATION

Alimosho Grammar School, Lagos 2006 – 2010


 Senior School Certificate Examination (SSCE)

HOBBIES
 Meeting People and Traveling

REFERENCES
UCHE NWOSU
U.Cleaning Services
51, Samuel Street, Egbeda,
Lagos.
Tel: 08023699814

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