Onboarding SOP

On – Boarding
Standard Operating
Procedure
SHUBHA COUNSELLING SERVICES

USER
Onbording Training Process
Purpose and Scope

Shubha counselling services seeks to attract, hire and retain the highest quality applicants. To support this
effort as well as to promote consistency in our practices the following procedure has been established as a
guideline for the onboarding of faculty and staff. The New Hire Onboarding procedure will be used as a
guideline for onboarding all full-time positions.
Broad Process Description:
The complete On-Boarding process shall be a cluster of practices at three levels:
1. Pre-onboarding
2. Welcoming new hires
3. Role-specific training
Note: Each set of practices have been elaborated subsequently along with which responsibility of
implementation has also been defined.
1. Pre-onboarding
 List of open ended questions.
 Establishment will initiate the offer approval workflow with the desired salary and start date.
 Confirm a verbal offer has been made to the candidate and an electronic offer letter has been
sent to the successful candidate.
 Confirm receipt of signed offer letter from the successful candidate and notify all other
candidates the position has been filled.
2. Welcoming new hires
 Initial 5 days training on Shubha Counselling Services Terms and Conditions and Roles and
Responsibilities.
3. Role-specific training
 Health care - Maternity counselling
Geriatric counselling
Pre & Post Surgery counselling
Plastic surgery
Physiotherapy
Oncology
 In- clinic & Clinical - How to take clinical consultation
Individual counselling
Relationship counselling
 Sports Counselling
 Education Counselling – Child counselling
Counselling services for school
Remedial Services
 Corporate Counselling
1. Health care: -
A. Maternity counselling
“To be pregnant is to be vitally alive, thoroughly women, and distressingly inhabited. Soul and spirit are
stretched-along with body-making pregnancy a time of transition, growth, and profound beginnings.” –
Anne Christian Buchanan
The joys of parenthood are incontestable and so are the undeniable struggles of a woman transitioning
into a mother. While motherhood is the most celebrated occasion for a woman, it must be acknowledged
that having a life growing inside and to sustain the process of giving birth not only takes a heavy toll on a
woman’s body but also on her mind.
At SCS, we understand the importance to address concerns that result from the impact motherhood has on
a woman’s emotional wellbeing.
According to recent studies, as many as 1 in 5 women suffer from mental problems during pregnancy or
after. New mothers have often experienced increased physical strain, anxiety or depression.
What we aim for
Pregnancy and child birth is not only physically exhausting but emotionally draining as well. This phase of
transition can be truly overwhelming for a woman which can trigger often mild to drastic behavioural
imbalances affecting the health of the mother and that of her child.
Through our integrated sessions on maternity counselling by professionals at SCS, we strive to resolve
psychological and emotional complexities in order to help our clients overcome their struggles in dealing
with the otherwise overlooked prenatal and postnatal issues.
Our invested efforts to deal with mental health issues is primarily focused on analysing the possible stress-
inducing factors affecting expecting mothers emotionally and psychologically.
Pregnancy woes: Identifying the challenges
Every mother has her own story to tell. This is because each woman experiences motherhood true and
unique to her own self. We encourage our clients to share their experiences by providing them a conducive
space for interactions with our experts in the field.
Women during pregnancy experience an extra baggage of emotions due to hormonal fluctuations. Some of
these emotions could be positive, strengthening their resolve while some can be distressing enough.
Expecting mothers tend to feel high levels of stress and anxiety otherwise known as PTSD or Post traumatic
stress disorder with regard to their concerns about their child’s health.
Researches have shown that as many as 10 to 15 out of 100 expectant mothers suffer from depression,
mood swings with increased sense of helplessness.
Coping with physical challenges during pregnancy can also be increasingly difficult for a woman and render
to heighten their emotional vulnerability. Morning sickness, insomnia, loss of appetite, aches and pains,
fatigue and indigestion are among the few concerns faced by women during pregnancy.
Major changes kick in after the child is born starting from erratic sleep routines, the constant attention to
the new born, shuffling between naps and feeding times leaving the mothers tired and fatigued during
most of the day.
Adapting to new roles and responsibilities often leads to compromises in career prospects, unsolved issues
with partner leading to possible relationship strains, financial issues, the need for social gratification and
self-validation by loved ones and people around. Some women who have just given birth might not even
accept these aspects of motherhood.
Moreover, pressures from society in cultures that value family and children above anything, especially in
India, to conceive a child within the first year of marriage amounts to coercion on women disregarding her
choices as an individual.
Societal expectations of pregnant women and new mothers may lead many women to experience anxiety
or stress. Unsolicited advices from family, friends, and at times from even strangers passing remarks on the
habits and diet of pregnant women may often lead to women doubting their own ability to become good
mothers. As a result women tend to end up feeling irritated, angry or frustrated, which can further lead to
the lowering of their self-confidence.
Our Core Objective
 We, at SCS understand and encourage women to voice their struggles during pregnancy and after
child birth to mitigate severe mental health problems.
 The intervention of a therapist enables the women to be vocal about her concerns unapologetically
without the fear of being judged or treated as a taboo.
 Maternity counselling is a two-way interpersonal communication process that helps pregnant
women examine personnel issues, make decisions, familiarise about the possible problems during
the course of pregnancy and after and also help respond to it.
 We at SCS make use of carefully designed guidelines to provide holistic approach through sessions,
therapy and interactions for mothers suffering from any emotional or mental issues. Here we aim
to de-stigmatize any issues related to mental health and emphasize the value of open
communication. The struggle is real and very much so. The first step to be open about it is always
hard but once taken, half the battle is already won. The road to recovery is a process that we will
guide a mother through.
 Our continuous efforts are to discard the treatment of mental health as a morbid idea and promote
it more as progressive approach in creating a better version of our own self. This is because every
mother deserves to be celebrated, cared for and valued, and not just be treated as someone
expected to make continued sacrifices at the expense of her emotional and physical health.
B. Geriatric counselling
“Aging is an extraordinary process where you become the person you always should have been.” – David
Bowie
Old age or senescence is the final stage, and can be the most rewarding in the lifetime of an individual. It is
a phase when a majority of an individual’s social aspects are influenced by the relationship of the
physiological effects of aging and the collective experiences and shared values of a generation particular to
the structure of the society in which it exists. While being often perceived as the ‘Golden years’ in an
adult’s life, in many ways, there are several challenges that the elderly population face.
The combination of aging and mental health problems produces a double disadvantage, and it has become
crucial to draw attention to this issue.
At SCS, we offer geriatric counselling services to assist older adults who face difficulty with the transitions
of aging, with regards to their mental, psychological and emotional wellbeing, and also provide support to
enable them to age with dignity.
Health issues and stress among the elderly population are among the most noticeable traits as they
approach and pass middle age. The intervention of a therapist or a mental health professional may help
ease the adverse effects of this transition.
Understanding Geriatric Issues, Challenges faced by the Elderly
The elderly population is large in general and growing as we are living much longer due to the
advancement in health care and improved living conditions.
According to the World health Organization website, “People worldwide are living longer. Today, for the
first time in history, most people can expect to live into their sixties and beyond. By 2050, the world’s
population aged 60 years and older is expected to total 2 billion, up from 900 million in 2015. Today, 125
million people are aged 80 years or older. By 2050, there will be almost this many (120 million) living in
China alone, and 434 million people in this age group worldwide. By 2050, 80% of all older people will live
in low- and middle-income countries.”
There is a growing body of evidence that suggests that psychological and sociological factors have a
significant influence on an individuals’ transition to ageing process. It should be realized that mental health
and older people’s services have, for long, been neglected as there are lots of stigma related to the
discussion relating to mental health issues and out-dated stereotypes about elderly people by the
communities they live in.
These notions lead to isolation and marginalization, due to which, within the broader spectrum of care, the
promotion of mental health and well-being in later life has been the least visible area of concern.
With advancing age, a common notable aspect is the inevitable loss of connection with friends and other
social networks that eventually lead to difficulty to initiate new friendships.
Older adults are often faced with numerous physical, psychological and social role changes that challenge
their sense of self and capacity to live happily. They even face difficulty in distinguishing the normal effects
of advancing age from signs of actual physical or mental illness.
A normal part of the aging process is to experience some changes in cognition. Studies have found that
healthy older adults often experience mild decline in the areas of:
 Visual and verbal memories
 Visuo-spatial abilities
 Immediate memory or the ability to name objects
 Hearing and vision
 Bodily strength
 Appetite and energy level
A study was conducted to investigate the relationships among depression, loneliness and sociability in
elderly people. Often they lose their sense of purpose and become victims of various psychological and
mental conditions, which include depression, loneliness, paranoia and anxiety in old age. These can result
from living alone due to lack of close family ties, reduced connections with their culture of origin, financial
insecurities, physical health issues and mental health issues such as Alzheimer’s, which is a progressive
condition that also impacts memory and mental function.
All of these result in an inability to actively participate in community activities that further lead to
adversely affecting them emotionally with a loss of confidence.
Sadly, these conditions are often overlooked by their children and younger ones. A therapy counselling can
help the elderly to guide them to feel better and contented with themselves that can enable them to live a
better life.
As a society, we should do more to make things easier for our aging population to help them cope with the
biggest challenges that comes with age. With innovative ways to involve the elderly in the community
through social events, we not only help them maintain a sense of identity and self-esteem but also benefit
from the abundance of knowledge and experience they have gained over the years.
Counselling provides for an Informal social support to older people in difficult situations that can account
for many positive aspects contributing to physical and mental well-being. It gives a sense of personal
control, autonomy and competence in reducing the negative effects of stressful life situations that can in
turn help older adults progressing through the period of aging more easy.
Importance of Geriatric Counselling
Geriatric Counselling is a process involving physical and psychological assessment services for older adults.
The role of a therapist along with counselling is to provide direct care, treatment for mental health issues,
and assistance with problems interfering with a senior’s quality of life.
A health care professional can help older adults become accustomed to the changes that are common
during this transitional phase of aging. Therapy can help elderly people to manage their emotions and help
them find new sources of support systems for enjoyment and add meaning.
Counselling therapy for the elderly population has been found to be effective and clearly superior and safer
to singularly depending on medications because of the increased risk of pharmacological side effects.
A combination of counselling and medications prescribed by trained physicians and mental health experts
can be a successful intervention for older adults with psychological symptoms.
Geriatric/Old age Counselling at SCS
At SCS, we are committed to assist and address the challenges faced by the older population and help
them with therapy to learn how to talk about and share thoughts and feelings. We attempt at reducing the
communication barriers during the initial course of therapy, gradually proceeding towards addressing the
emotional and mental health issues and how to respond to them, while learning new behaviours and
coping skills. We help you to be able to talk about problems, and to be introduced to the means to respond
to them which ultimately results into a positive influence over one’s life.
We understand that there are varied characteristics that each elderly individual encompasses, which is an
array of different life experiences, personality traits, and goals for counselling.
Our team of trained mental health care experts working with the elderly are trained to operate within a
multidisciplinary approach, which involves working in coalition with other care providers, such as the
primary care physician, a case manager, or a concerned family member.
Creating a trusting relationship between the therapist and the client is more easily facilitated if the person
has confidence in the network of those providing care.
At SCS, we are primarily focused to identify and treat the emotional and psychological triggers that have
possible negative impact on the mental health of the elderly,
Dealing depressive lows, retirement, loosening ties with family and friends, situations like these often
make the elderly feel sad, lonely and depressed all at the same time.
Social interaction, Counsellors can suggest participation in activities that include social interactions during
their free time and keep them occupied.
Trauma, neglect by loved ones or loss of a family member can lead to significant trauma in old age. In
such cases, counselling by a trained therapist can help the elderly keep a stable mind and the
encouragement to move on.
It is an undeniable fact that no one can escape old age, but being in a circle of self-concern, self-
appreciation and self-engagement can help the older live with dignity and peace. They can also find new
meaning in their lives where otherwise, due to decline of physical mobility and dexterity, have restricted
them.
Billy Graham – “Old age may have its limitations and challenges,
but in spite of them, our latter years can be some of the most rewarding and fulfilling of our lives.”
C. Pre & Post Surgery counselling
The very thought of surgery can make a patient as well as his family feel utterly anxious. The idea of getting
operated, getting hospitalized, putting up in high dependency units and queries related to post-surgery
recovery may cause patients to become emotionally labile. In such scenarios patients might feel unsure,
uncertain, self-conscious and embarrassed. The questions regarding the surgery’s success, possibilities of
disfigurement, managing discomfort and pain, issues faced during recovery, surgical expenses involved all
cause lots of stress to the patient and his caregivers too. Stress related to surgery can lead to a negative
response in the patient impacting the patient’s physiology, blood pressure, heart rate and recovery rate. To
keep such negative responses at bay, counselling services from trained personnel must be availed. The
healthcare counsellor can provide guidance on resolving the psychological issues or emotional upheavals
arising out of surgery. Pre and post-surgery counselling therefore can go a long way in calming down the
anxieties of a patient. Here are some ways the counsellor can help:
 The counsellor can help a patient manage the psychosomatic symptoms arising out of stress due to
surgery
 The counsellor can provide preparatory info to the patient on the coping skills
 The counsellor can create a positive attitude in the patient towards post-surgery recovery
 The counsellor can help a patient manage his or her anxiety-triggered mood disorders in a better
way
 The counsellor can empower the patient through psychological preparation for the surgery and
healing process after
D. Working with Plastic surgeons
Gender identity or orientation for people who identify themselves as lesbian, gay, bisexual or transgender,
may be a point of constant anxiety and stress especially when they are faced with the general stigma that
society attaches to them and their minority status
After years of being told that you are heterosexual and nurtured as someone who conforms to the
‘normal’, acceptable or preferred social norms, may suddenly find ourself standing at crossroads where the
path ahead is only strewn with challenges.
Various aspects of life which were once taken for granted including, educational institutes, social events,
healthcare facilities and recreational activities, now suddenly seem to be solely designed keeping
heterosexuality as a norm and life itself turns into a long uphill battle
The number of cosmetic procedures increased by 44 percent from 2003 to 2004, according to the
American Society for Aesthetic Plastic Surgery. Plastic surgeons conducted a record 11.9 million procedures
last year, including nonsurgical procedures like Botox and surgical procedures like breast augmentation or
liposuction.
How do such procedures affect patients psychologically? A recent analysis of 37 studies on patients'
psychological and psychosocial functioning before and after cosmetic surgery by social worker Roberta
Honigman and psychiatrists Katharine Phillips, MD, and David Castle, MD, suggests positive outcomes in
patients, including improvements in body image and possibly a quality-of-life boost too. But the same
research--published in the April 2004 issue of Plastic and Reconstructive Surgery -also found several
predictors of poor outcomes, especially for those who hold unrealistic expectations or have a history of
depression and anxiety. The researchers found that patients who are dissatisfied with surgery may request
repeat procedures or experience depression and adjustment problems, social isolation, family problems,
self-destructive behaviors and anger toward the surgeon and his or her staff.
Overall, there are more questions than answers regarding psychological effects of cosmetic surgery: There
are few longitudinal studies and many contradictory findings, researchers note. Many studies also contain
small sample sizes and short follow-ups with patients.
While most people do well in terms of psychosocial adjustment after such procedures, some do not, and
the field needs to be aware of this and to arrange screening for such individuals.
Most people are motivated to undergo cosmetic surgery because of body-image dissatisfaction. They want
to look normal--that is, they don't want to stand out in an obvious way or to have features which cause
comment or make them feel self-conscious. They also want their physical appearance to be more in line
with their personalities and feel that they want all the bits of their bodies to match.
 What effect does plastic surgery have on children and teenagers? In 2004, about 240,682 cosmetic
procedures were performed on patients 18 years old or younger, and the top surgical procedures
were nose reshaping, breast lifts, breast augmentation, liposuction and tummy tucks. However,
very few studies have been conducted to examine the safety and long-term risks of these
procedures on adolescents--an age in which teenagers are still developing mentally and physically.
 When does changing our appearance qualify as body dysmorphic disorder (BDD)? BDD, first
introduced in the revised third edition of the Diagnostic and Statistical Manual of Mental Disorders
in 1987, is characterized by a preoccupation with an aspect of one's appearance. People with BDD
repeatedly change or examine the offending body part to the point that the obsession interferes
with other aspects of their life. Several studies show that 7 to 12 percent of plastic surgery patients
have some form of BDD. Plus, the majority of BDD patients who have cosmetic surgery do not
experience improvement in their BDD symptoms, often asking for multiple procedures on the same
or other body features.
we often work with plastic surgeons to help them identify such psychological issues as BDD, so surgeons
then can refer patients to mental health professionals. We encourage them to look for the nature of the
person's appearance concern, such as whether a patient has an excessive concern with a body feature that
appears normal to nearly anyone else. Part of that also includes accounting for patients' internal
motivations for surgery--are they doing it for themselves or out of pressure from a romantic partner or
friend? And, he encourages surgeons to ensure patients hold realistic expectations about the procedures,
rather than expecting the surgery to end long-standing personal issues.
Psychology's role
Apart from research, psychologists can find clinical roles in aiding cosmetic surgery patients too, such as
helping plastic surgeons conduct such assessments. For example, they can help plastic surgeons identify
patients who may not adjust well psychologically or psychosocially after surgery.
E. Physiotherapy and mental health
Physiotherapy doesn’t just benefit you physically, but also mentally and emotionally. People often seek the
services of a physiotherapist for the purpose of reducing pain, preventing surgery or treating a sports
injury. It’s not uncommon for these individuals to notice an increase in their mood as well as their physical
symptoms.
Physiotherapy Within Mental Health as a Specialty
Physiotherapy can be so powerful at increasing mental health that some physiotherapists specialize in
mental health. This subgroup of physiotherapists works directly in the field of psychiatry and mental
health. They are often passionate about helping people deal with the somatic effects of mental illness.
“Physiotherapists in mental health provide health promotion, preventive health care, treatment and
rehabilitation for individuals, groups and in group therapeutic settings.” — World Confederation for
Physical Therapy
3 Ways Physiotherapy Promotes Mental Health
A physiotherapist doesn’t have to specialize in mental health to deliver mood-boosting PT services to
patients. A patient being treated for pain, for example, may indirectly receive mental health benefits from
his or her physiotherapy treatment.
Here are three ways physiotherapy promotes mental health:
1. It reduces pain — Chronic pain negatively impacts mental health and contributes to mental illness. Pain
is not only linked to mental problems, but also to substance abuse. Depression in particular can develop or
worsen when pain is persistent.
One of the aims of physiotherapy is to reduce or eliminate pain. When patients begin to feel their pain
lessen, they may also experience a decrease in depression or other mental health issues.
2. It necessitates exercise — Physiotherapy is an active, exercise-based therapy. This doesn’t mean
patients will be running marathons by the end of their physiotherapy programs, but it does mean that they
will become more active individuals in general.
Becoming more active has mighty benefits on the psyche. “The literature supporting the effects of physical
fitness on mental and emotional health is extensive. The level of physical fitness is correlated negatively
with depression and anxiety…and correlated positively with self-satisfaction and social adjustments,”
stated Role of Physiotherapy in Mental Health Disorders.
Specific benefits of exercise as mentioned by the source above include:
 Improved sleep
 Decreased stress
 Increased endurance
 More stamina and energy
 Improved mood
 Weight reduction
3. It provides hope — Perhaps the most potent way physiotherapy promotes mental health is by giving
patients the hope of feeling better (being in less pain, having more energy, regaining their mobility,
etc.). As patients notice the positive changes that come when a physiotherapy program is participated in as
prescribed, they may feel increasingly hopeful about their future. This renewed sense of hope alone is a
great promoter of mental health.
By reducing pain, increasing one’s level of physical activity and providing hope, physiotherapy can increase
mental and emotional health. Reaching out to a physiotherapy clinic near you is the first step to increasing
our physical and mental health
F. Oncology
Cancer does not just affect body, it can also affect our mind and many people will experience significant
changes to their emotional health. Finding out you have cancer can have a big impact on a person and their
loved ones; and feelings of depression, anxiety and fear are common. But it is important to remember that
there is hope and help available and many cases of mental illness can be treated. Even though a person
with depression may also have cancer, it does not mean their depression is any less treatable.
Everyone knows it is better to catch cancer earlier, at stage one instead of later at stage four. The same is
true for mental health conditions. Unfortunately, many people with cancer are never told about the
chance they will develop a mental health condition like depression nor will they receive treatment for it.
How Many People with Cancer Have A Mental Health Condition?
 It is estimated that up to one-third of people treated for cancer in hospitals have a common mental
health condition.
 Rates of major depressive disorder are thought to be up to three times higher than in the general
population.
 Anywhere from 8-24% of people with cancer are also living with depression.
 Youth and young adults are at greater risk for depression and other conditions compared to adults
with cancer.
Barriers to Care
There are several reasons why a person with cancer may not get help for their mental health condition:
Cancer, depression and anxiety have shared symptoms like fatigue, lack of sleep, and decreased appetite
which can make recognizing mental health conditions difficult. This is a group that regularly faces threats
to life and figuring out what is a regular reaction to cancer diagnosis and treatment versus signs one has a
mental health condition can be hard.
Cancer care teams often lack specific skills to recognize mental health conditions. Some in the community
do not agree on what depression is and looks like. With so much time and money spent on cancer
treatment, many are forced to see their mental health as less important and do not seek help.
Having A Mental Health Condition While Living with Cancer Can Worsen Outcomes
It has been found that people with depression might have worse cancer-related outcomes. They might be
less likely to follow treatment plans or take prevention screens. For example, they may be less likely to
exercise, more likely to drink too much alcohol or miss therapy appointments.
Studies show that those dealing with severe mental illness, dementia and substance use are more likely to
have lower chances of survival after cancer diagnoses.
Mental Health Treatment Can Improve Survival Rates
Many professionals are wondering whether mental health treatment can change the course of cancer and
there is good reason to believe it could!
One study found that those who got treatment and had fewer symptoms of depression, had longer
average survival times than those who had more symptoms.
People who get treatment, often see improvement in their overall medical condition, are more likely to
follow through with medical care and have a better quality of life.
If you think you might be showing signs of a mental health condition, talk to our doctor about treatment
options such as counselling, medication and therapy.
2. In- clinic & Clinical - How to take clinical consultation
G. Individual counselling
“The most basic and powerful way to connect to another person is to listen. Just listen. Perhaps the most
important thing we ever give each other is our attention…A loving silence often has far more power to heal
and to connect than the most well-intentioned words.” – Rachel Naomi Remen
Despite the fact that modern day living is strewn with a range of amenities that make our life easier, and
the ever-evolving influx of technology has made the world smaller through better connectivity and endless
source of information, the impact of contemporary ways of living has given rise to a number of
psychological and mental health concerns.
At SCS, we focus on understanding the need to address the social, professional, psychological triggers of
modern life that influence the emotional and mental wellbeing of an individual. We offer curated services
through sessions based on the specific needs of our clients while assisting them to deal with their issues
concerning their emotional and mental wellbeing.
In our fast-paced economic-driven world, individuals feel the pressure to maintain a certain way of life that
has led to various mental health issues, be it in pursuit of professional and financial prospects, to maintain
social standing, personal relationships with family and friends, students under pressure for academic
achievement, excessive exposure to media and technology or an unhealthy lifestyle. All of these are
detrimental to mental health which lead to issues like stress, hypertension, depression and anxiety.
What is Individual Counselling?

Individual Counselling is a process that involves a qualified counsellor assisting the client through one-on-
one meeting sessions in a safe and caring setting to explore and address personal feelings, beliefs, or
behaviours which will help them better understand themselves and others.
Through individual counselling, clients will identify and set personal goals and work towards aspects of
their lives they would like to change.
Counselling in general is a talking therapy which basically encourages honest, open non-judgemental
conversations through which the client often finds a different perspective or is able to find new answers
and reconnect with themselves more fully.
Individual Counselling is an umbrella term to define possible terminology and is inclusive of methods such
as psychotherapy, Personal Counselling, one on one counselling, etc.
Understanding mental health Crises
Unstable mental and emotional state can lead to issues which can cause distress and interfere with one’s
daily life. The feeling of distress and hopelessness can be overwhelming enough to cause negative
thoughts, feelings, behaviours, and even bodily sensation such as pain or fatigue. It can also make one lose
focus at work and school, experience addiction and can further lead to destructive habits to self and even
others.
According to a recent study done by WHO, India ranks 1st among the most depressed countries of the
world. Currently in India, nearly 6.5% of people suffer from some form of serious mental disorder. It also
stated that in India people largely suffer from anxiety, schizophrenia and bipolar disorder.
The root causes for these emotional and mental setbacks can be traced in a number of reasons as listed
below:
 Childhood abuse, trauma, or neglect
 Social isolation or discrimination resulting to loneliness
 Experiencing discrimination and stigma
 Social disadvantage, poverty or debt
 Bereavement
 Severe long-term stress
 Having a long-term physical health condition
 Unemployment or losing our job
 Genetics, possibility of a certain underlying mental illness that runs in the family
 Environment causes such as pollution
 Insomnia (not getting enough sleep), not following a healthy diet, or consumption of unhealthy
food
 Drugs and alcohol abuse can trigger a mental illness or exacerbate existing ones
Studies have shown a direct and bilateral relationship between one’s lifestyle and mental health. Other
possible factors include, lack of prioritising, meaning the inability to balance professional and personal
commitments, poor or infrequent stress release mechanisms like resorting to bad habits (consumption of
alcohol, stress eating rich fatty food) or infrequent practices (irregular workouts) as temporary means to
cope with stress. It has become increasingly important for a proper intervention by a trained therapist to
address these issues before the symptoms become severe.
According to the data provided at WHO website, it is estimated that the burden of mental health problems
in India is 2443 disability-adjusted life years (DALYs) per 100,00 population; the age-adjusted suicide rate
per 100,000 population is 21.1. The economic loss due to mental health conditions between 2012 and
2030, is estimated at USD 1.03 trillion.
Individual Counselling by a trained therapist can help provide directives to people to make positive lifestyle
changes. They help to identify underlying causes of symptoms and provide strategies to alter unwanted
thoughts and behaviours. Therapy interventions can help to better equip people with the skills to manage
symptoms, reduce stress, and improve their quality of life.
Individual Counselling at SCS
Our core objective is to provide conducive space for discussions between a trained therapist and client in a
confidential setting to encourage honest and open interaction to identify mental, emotional, physical, and
behavioural issues and offer directives through integrated session customised to address the clientele’s
specific concerns that may be discussed in therapy include, but are not limited to:
 Anxiety and Stress
 Issues related to food habits
 Anger, Anxiety
 Relationships-related and marital issues
 Addiction to substances, alcohol
 History of Abuse
 Family issues relating to discord within close members of family or among relatives
 Insomnia
 Sexuality and gender identity
At SCS, Individual counselling begins with a one-hour assessment session where the focus is on establishing
a clear understanding of the counselling process. Data gathering and understanding the client’s
background, past experiences and discussing the particular concerns which are immediate triggers that the
client wishes to share.
Once there is clarity on what needs to be addressed and a rapport is built between the mental health
professional and client, discussions are done to address the concerns and the next course of action to deal
with them.
Our team of experts use multifaceted approach to assist a client’s specific needs and often combine ideas
from various therapy methods and techniques such as:
 Cognitive behavioral therapy, an approach to help the client to observe the connection between
thoughts, emotions, and behaviors and help to replace negative thinking patterns with positive
ones often resulting in productive actions
 Dialectical behavior therapy helps people to cope with stress, improve emotional regulation, and
work on relationships.
 Interpersonal psychotherapy to help build relationship skills
 Acceptance and commitment therapy increase awareness of thoughts, emotions and courses of
action.
 Psychodynamic therapy can help the client to understand unconscious experiences and the
resulting effect on their behavior.
At SCS, we encourage our clients in having unashamed and unapologetic honest conversations which is
devoid of any bias and stigma, for healing begins with sharing of one’s story, experiences, and feelings that
are valuable throughout recovery and are especially helpful during therapy.
Determination to be active in therapy is essential for meeting therapeutic goals and fostering a positive
relationship between a mental health care professional and the person seeking therapy. Individual therapy
can help people overcome obstacles on their journey to well-being. It can increase positive feelings, such
as compassion and self-esteem.
Therapy can help people learn skills for handling difficult situations and making healthy decisions. Many
have discovered the therapeutic journey to become more self-aware.
Milton H Erickson – “Each person is a unique individual. Hence, psychotherapy should be formulated to
meet the uniqueness of the individual’s needs, rather than tailoring the person to fit the Procrustean bed
of hypothetical theory of human behaviour.”
H. Relationship Counseling
The success of any relationship depends on the time and space you give to each other, on the
commitments and adjustments you are ready to make. Inappropriate behavioral patterns among couples
may give a death blow to their relationship.
Relationship Woes: An Overview
In the recent times, when most of us are juggling between personal and professional commitments,
relationship is one of the domains that suffer the most. Often relationships turn sour, communication
breaks down, misunderstandings mount, mistrust creeps in and as a result, relationships that were ‘happy’
once upon a time, stagger to a bitter, aggrieved end.
Unmet needs, unresolved resentments, over-expectations and disappointment between couples make
relationships fall apart. Love isn’t just enough for a relationship to succeed…relationships need concerned
initiatives from either end. In order to succeed, they need empathy, understanding, listening,
communication, consistency & healthy boundaries.
Why do you need relationship counselling?
When couples fail to fix their relationship issues themselves, the need of relationship counselling, also
referred to as couple counselling, arises. The intervention of a therapist can help couples get a peek at the
larger picture of their relationship. This sort of couple therapy can drag their attention away from the
trivial issues that are plaguing their relationship currently. We, at SCS, try to give the distressed couples a
safe space for exploring the patterns of their behavior towards each other and also suggest strategies to be
more conscious of their decisions and actions.
We not only offer counselling services for married couples; we also offer pre-marital counselling and family
counselling under our couple therapy services.
Pre-marital counselling
For couples who are planning to get married, pre-marital counselling can allow the two individuals to
systematically and objectively look at marriage and the commitments associated with it. Few talk sessions
can let the would-be life partners come up with their hopes, expectations, fears and apprehensions
regarding their marital life. Pre-marital counselling can lay the foundation stone for a healthy marital life
ahead
Family counselling
Family counselling deals with an issue that affects the family as a whole. It is not just about couples but
about the entire family. The family might be in the midst of something which they consider as ‘trouble’ and
that might be affecting their relationship with each other. The therapist works with the family setup in a
systematic manner to help them cope with the various changes in family dynamics and more.
Benefits of getting counseled at Shubha Counselling Services
 We improve communication between couples
 We design strategies to repair the breaks & dents in a relationship
 We create a space of honesty and non-judgment to heal relationships
 We help couples identify the causes of conflict and rectify themselves
 We create the right mind-set for a healthy relationship and long-term commitments
 We help couples manage expectations
 We offer resolutions for troubled partnership
 We help in boundary setting
 We help identify unmet and met needs
‘Happily Ever After’ isn’t true in all cases. Psychotherapists at SCS understand this well. Hence, we do our
best to put an end to our relationship troubles. When you approach us, you can definitely expect to rebuild
our relationship, heal it & return to a happy and fulfilling life with our mate!
3. Sports Counselling
For any individual to be able to sustain in the face of adversity, while delivering optimal performance in any
field, they need to have a sound mind and an even stronger intellect. At SCS, we promote understanding
and analysing of the fundamentals that encourage the mental wellbeing of athletes through extensive
interactions with our professionals while working towards resolving any stress inducing factors.
Our core belief is that every practice and competition begins with the way one thinks, which in turn affects
the ability of athletes to be productive in their respective sport.
The World Health Organization defines mental health as a state of well-being in which an individual realizes
his or her own abilities, can cope with the everyday stresses of life, can work productively, and is able to
make a contribution to his or her community.
Identifying the odds

Here, at SCS our continuous efforts are invested in identifying and studying the challenges faced by
professional athletes not only on the field, but also the various social and personnel aspects as possible
causes for stress, anxiety and depression.
Studies have estimated that at least one in five adult individuals suffer from mental health issues every
year.
In a bid to pursue perfection in terms of performance and physical fitness, an athlete is often under
pressure to push limits of perseverance. While this notion tends to affirm enthusiasm among players, other
times it overwhelms an athlete to level up to such standards.
The notions of being tough often translates into dismissing the so called signs of weakness, never admitting
to being vulnerable by putting on a façade of being okay at all times. When combining it all with severe
performance pressure, it can result in catastrophic consequences.
Several other external factors involving the need to achieve social and financial prospects, lifestyle and
other biological aspects can also influence an individual’s feelings and choices affecting one’s overall
performance.
Studies have shown that optimum mental health is crucial to enable an individual’s ability to remain at the
peak of their physical health and performance. To achieve this, it is essential to strike a balance between
one’s personal and professional responsibilities, social life and daily activities.
We motivate the belief that to seek help is the first sign of strength and resilience. Even the most
seasoned and seemingly tough athletes had to suffer through trial and error processes to become the
champions they are today.
Our Mission
The need for mental health awareness
Our team’s core objective is to address any concerns related to the wellbeing of mental health and analyse
the possible factors leading to it, while keeping a pragmatic approach to mitigate the severity of the issues.
Increasing evidence has indicated a growing rate of mental health issues among players and athletes on
both professional and personnel fronts. We propose a comprehensive framework to deal with a range of
mental health concerns like,
 Depression
 Anxiety
 Stress
 Low confidence,
 Inadequate self-belief
 Fear and Self doubt
 Lack of focus
 Over thinking
 Coping with stress
 Performance anxiety
 Handling pressure and stress related to performance
 Mental blocks
 Handling failures
 Comparing
We offer guidelines through specifically crafted programmes that focus on managing social, psychological
and mental aspects that influence our clients’ emotional health in the course of action.
Our mission to promote mental and emotional wellbeing as an essential part of an individual to reach their
full potency, by invested efforts to de-stigmatize the subject of mental illness which often causes one to
suffer in silence and isolation.
We practice empathy towards our clients and encourage them to be unapologetically vocal about their
struggles and trauma while attempting to resolve them.
The importance of Sports counselling
Just as our body needs time for healing after wear and tear, our mind also needs moments of respite to
heal from severe pressures from various fronts. The role of a therapist is to work with professional athletes
by understanding, prioritizing and analysing their concerns on different levels of personal and professional
fronts which impacts their performance.
Student-athletes, are in high demand by esteemed colleges and prestigious institutions, who are not only
physically capable of being an excellent athlete, but also emotionally mature to compete competitively and
maintain a high academic status.
Intervention by a therapist offers techniques that help to effectively increase motivation among athletes in
managing their emotions while under pressure, to overcome problems by responding to them accordingly,
build strong sense of ownership in terms of decision making, enabling effective leadership qualities.
At SCS programmes are designed by experts to help athletes keep track of their goals; stay focused, and
get prepared for their next athletic stage.
How does SCS Sports counselling benefit the athletes
 Focusing on the methods which are specifically tailored to enhance the psychological, emotional
and mental wellbeing of athletes to prepare them for challenges both on and off the field.
 Identifying and assessing of psychological and social triggers that influences a players’ behavior and
performance on and off the field.
 Offering non-judgmental and confidential setting to explore any issue
 Honest one-to-one communication sessions with mental health experts addressing concerns while
encouraging positive self-talk
 Equipping athletes to cope with setbacks, injuries and mental stress
 Cognitive restructuring to identify and alter negative thinking
 Organizing group workshops and collecting feedback on areas such as self-analysis of performance
and techniques to develop mental skills.
 Providing advisory and guidelines to coaches to encourage group cohesion and communication as
motivators for better teamwork
 Offering techniques to players and athletes to cope with psychological demands of sport and to
overcome difficulties to improve performances
 Offering guidance to build strong sense of ownership of choices and actions, leadership skills and
decision making
 Holding integrated sessions with nutritionists and physiologists to realize a player’s full potential in
terms of physical fitness.
In other words, at SCS, we offer a holistic approach for our clients in the process to overcome their
struggles while guiding to their journey to recover and eventually growing into their best versions.
We strongly believe that the most important step in training the mind is to accept that it can, like the body,
be vastly improved. It has become increasingly important to spread the narrative for promoting,
preserving, and restoring mental health as a matter of vital concern on an individual and communal level.
While we watch our athletes unswervingly perform, one must realize that strength does not lie in being
physically fit alone but also in a mind that is strong enough to overcome weaknesses and face the
challenges ahead. That is when we truly see a champion in the making.
4. Education Counselling –
I. Child counselling
Child psychologists are trained to help children make sense of what is going on in their minds, bodies, and
lives – in a way that they can understand.
Child Counsellingis a type of therapy that focuses on young children, teens, and adolescents with one or
more mental illnesses. It also provides aid to youths, who have experienced trauma, and/or who are
experiencing a dysfunctional or stressful home environment.
Many of the issues these children face mimic the issues adults face in their day-to-day lives. Some of these
common issues include anxiety, depression, and grief. The goal of child counseling, however, is to break
down problems into manageable parts, so children can better understand and cope with them.
Who are Child Counsellors?
Child Counsellors are mental health specialists, who offer invaluable insight into child’s social and
emotional development and mental health. It is important to understand that many times “glitches” in
these areas may not be visible to the people closest to the child. That is where child Counsellors come in.
These individuals have the knowledge and expertise to recognize, identify, pinpoint, assess, diagnose, and
treat a wide range of mental health conditions, adjustment issues (divorce, new school, bullying, grief,
etc.), and psychological distress.
More specifically, child Counsellors, also sometimes referred to as child therapists and child psychologists
(depending on the level of education and licensure), have been trained to “get into the minds of children,”
so they can help them make sense of what is going on in their minds, bodies, and lives.
What are the Functions of Child Counsellors?
Child Counsellors perform many services to vulnerable youth. Most importantly, these mental health
professionals have the know-with-all to help our child receive the help he/she needs to resolve his/her
issues and resume a healthy and productive life. It is important to understand that children, who are
suffering from mental health issues or psychological distress, may not share these concerns with their
parents. That doesn’t happen because our child doesn’t love you; rather, it occurs because he/she fears
disappointing you.
Therefore, the aim of child counsellors is to help children better interpret the issues they are experiencing
and/or the trauma that occurred – in a way they can process and understand. When a child’s social and
emotional issues and psychological distress are left untreated, it can negatively impact his/her educational
aspirations and developmental milestones.
More importantly, it can cause delays that persist well into adulthood. Keep in mind, however, that
children of all ages, from toddlers and pre-schoolers to teens and adolescents, can benefit from
Counselling sessions.
Ultimately, this form of Counselling aims to help children work through their emotions, so they can live
normal healthy lives without the lasting effects of fear, confusion, anxiety, or trauma. The good news is you
can play an important part in our child’s mental health simply being observant.
When Should You Seek Child Counselling for Our Child?
When a child is suffering from mental, social or emotional, or psychological distress and/or trauma, it can
be hard to cope with, especially when you feel like nothing is working or there’s nothing you can do to
remedy the situation. That is where a child Counsellor can be extremely beneficial.
This mental health professional can identify the underlying issues that are affecting our child’s overall
health and well-being, so he/she can quickly receive the treatment he/she needs to feel better. The truth is
many children are unable to fully process the complexities that accompany the emotional and/or
psychological issues they are experiencing, so Counselling may be just what our child needs to work
towards mental wholeness.
In addition, child Counselling can be invaluable to children who suffer from obsessive-compulsive
disorder, post-traumatic stress disorder, or general anxiety disorder. It is common for parents,
pediatricians, and teachers to seek Counselling services for children if they feel they are in need of
professional help. Why? Well, because child Counsellors can observe, assess, and identify the root cause of
our child’s distress.
Remember, the main goal of child Counselling is to use the knowledge and expertise of a trained child
Counsellor to calm our concerns and help our child get the help he/she needs to function properly. A child
Counsellor can provide both you and our child with the tools needed to deal with issues and any mental
health condition in a healthy and productive way. More so, this specialist can help both you and our child
navigate uncomfortable, scary, anxiety-provoking, and challenging times with less stress and turmoil.
As a parent, you want nothing but health and happiness for our child, but sometimes situations occur that
you simply can’t “fix” on our own – especially when you are as emotionally-invested in the situation as you
are as a parent. That is when it’s best to lean on someone with expertise in the area.
Therefore, you should seek Counselling for our child, when you notice that our child is struggling or
behaving uncharacteristically. A child Counsellor will teach him/her helpful techniques that place his/her
mental health and well-being at center stage.
What Kinds of Issues Do Child Counsellors Treat?
Well, child Counsellors treat a variety of issues. For instance, they treat children who have experienced
trauma or upsetting events like the loss of a parent, pet, loved one, siblings, home, etc. And, they also treat
children, who have witnessed or experienced abuse and/or intimidation.
Basically, child Counsellors treat any issues that cause children social or emotional distress and/or any
mental health condition that is affecting a child’s life. The goal of these professionals is to help our child
identify and cope with any issue or issues they are experiencing in a healthy way.
Some of the most common issues that child Counsellors treat include:
 Divorce
 Grief and the death of a loved one, pet, home, etc.
 Witnessing or experiencing a trauma event(s)
 Mental health conditions and psychological distress (i.e. anxiety and depression)
 Bullying
 Sexual, emotional, and/or physical abuse
 Relocation issues (i.e. changing schools, homes, families, and/or cities/states)
 Family substance abuse or addiction
So, what are some signs that my child is in distress and could benefit from counselling?
Common signs of mental health issues or psychological distress include:
 Unprovoked aggression
 Leakage of urine
 Difficulty adjusting to social situations and/or new situations
 Recurrent nightmares, night terrors, and/or sleep difficulties like insomnia
 Low grades or a sudden academic decline
 Constant worry and anxiety
 Social withdraw from activities our child once liked or loved to do
 A noticeable and/or sudden loss of appetite and/or extreme weight loss
 Repetitively performing rituals and routines like hand-washing
 Suicidal ideations (thoughts) or attempts
 Our child responds to voices he/she hears in his/her head
 Spending most of his/her time alone or engaging in voluntary social isolation
 Alcohol and/or drug use, abuse, or addiction
 Increased physical complaints, despite a healthy report from a medical professional
 Engaging in self-harm practices, such as cutting oneself
What are Some Common Goals of Child Counselling?
Common goals of child Counselling vary, depending on the child’s issue(s). However, it typically focuses on
and addresses issues in a child’s life that are significantly impacting his/her growth, development, mental
health, and well-being. The aim is to help our child learn tools, techniques, and methods that can better
prepare him/her for any challenges he/she faces – now and in the future.
Therefore, a common goal of child Counselling is helping our child successfully cope with challenging
situations that trigger the following emotions:
Anxiety
One of the main benefits of Counselling for children is that it teaches them how to effectively manage
emotional distress and anxiety – by themselves. More specifically, children learn how to prevent panic
attacks, and deal with anxiety in healthier ways.
For example, an anxious child may learn breathing exercises, stress management/relaxation techniques for
when he/she gets “worked up,” how to control his/her muscles, so they do not tense up when he/she is
stressed, positive self-talk, and the importance of talking to someone when feeling overwhelmed, mentally
exhausted, confused, distressed, depressed, and/or anxious.
A child Counsellor can help child understand that keeping these feelings bottled up inside only makes
everything worse. By sharing these concerns and fears with a professional or at least a trusted friend or
relative, our child can get the help he/she needs to deal with, manage, and/or resolve issues that are
causing them turmoil.
Therefore, Counselling can provide child with an important toolbox of coping mechanisms that he/she can
use when he/she experiences anxiety.
Trauma
The truth is some children are exposed to disturbing situations that traumatize them – events no child
should bear witness to or experience. The negative and heart-breaking effects of trauma can include shock,
disbelief, detachment, emotional or social numbness, fear, anxiety, and depression. And, unfortunately, in
some cases, it can lead to post-traumatic stress disorder (PTSD).
PTSD symptoms may include a strong desire to avoid trauma-related people and/or places, intense and
upsetting memories, flashbacks, and/or nightmares, sleep issues like insomnia, and uncontrollable anger,
aggression, and/or agitation. The good news is child Counselling can give children suffering from PTSD and
outlet to share their feelings, fears, and concerns.
In other words, it can give these children a voice – one, in which they can talk about what happened to
them and how it made them feel then and how it makes them feel now. It can also encourage these
individuals to share their feelings, regardless of what they are, instead of keeping them bottled up inside.
Lastly, Counselling can help these children understand that they are not to blame for what happened to
them. They are survivors – not victims or perpetrators.
So to sum it up, child Counsellors can teach our child that it’s okay to talk about what happened to
him/her. In fact, it’s healthy to do so. And, they can teach our child a variety of coping mechanisms he/she
can use when the “going gets rough.” In other words, when our child experiences a memory or flashback
that distresses him/her, he/she will be able to pull a tool out of his/her toolbox to deal with it.
These tools may include deep breathing exercises, taking a time-out to regroup, talking to a trusted friend
or relative about how he/she is feeling, practicing stress management/relaxation techniques, focusing on
the positive, and looking at the event or experience in a different way (reframing).
Divorce
When a marital union ends, it can be very distressing for a child. In fact, it is common for children to blame
themselves for the divorce. It is also common for these children to feel that because they caused the end
of the marriage, they are unlovable.
Then there’s the unfortunate consequence of divorce – child custody issues. Sometimes custody
arrangements are amicable, but sometimes they are tense – a custody battle between parents.
Having to choose between parents can make children feel uneasy, anxious, and guilty, especially when it
comes to who they want to live with. In addition, children, whose choices don’t align with their parents or
siblings often feel sad, confused, distressed, and overwhelmed.
The good news is child Counsellors can teach children, who are going through or who have gone through a
divorce how to cope with their conflicting and confusing feelings through a wide range of techniques, such
as deep breathing, art or music therapy, positive self-talk, journaling, exercising, and talking to a trusted
friend or relative about their feelings and thoughts.
Grief
The death of a loved one, pet, friend, home, school, and/or health can lead to a considerable amount of
grief. If it is distressing to an adult, you know it’s ten times worse for a child, who does not have the
maturity level, life experiences, or coping mechanisms that an adult has.
In fact, for children going through the grieving process, it can be extremely difficult to wrap their heads
around. In fact, they may become enveloped in confusing, conflicting, and fluctuating feelings like
numbness, denial, loss, sadness, despair, depression, anxiety, and anger/rage.
They miss the person, pet, place, or thing they loved so dearly and do not know how to channel the pain
into something healthier. These children may develop irrational thought patterns like they too will die or
someone else they love will leave. They may honestly believe that the loss was due to something they did
or did not do. Furthermore, they may feel immeasurable guilt that they could have done something to
prevent the loss – but did not.
Child Counsellors help children better understand the grief process while teaching them that is okay to
experience conflicting and confusing emotions. Counsellors explain to children that grief is a normal
emotion that often comes in waves. They also explain to children that it’s important to experience them to
heal from the loss.
These specialists also encourage children to talk about the loss as much and as often as possible until they
are able to process it in a way that makes sense for them.
There is no time limit on how long one should grieve and there’s no right or wrong way to do it. However,
it is important that you, as a parent, keep an eye on our child, and if he/she appears to be sinking further
and further away and not taking steps towards healing after a year – make an appointment with a child
Counsellor.
A child Counsellor will teach our child coping strategies like how important it is to share his/her feelings
with a trusted loved one or friend, channeling grief into creative pursuits like music, journaling, and/or art,
and using his/her voice to share loving memories of the person, place, or thing the child has lost.
Mental health professionals teach grieving children that there are many layers of the grieving process and
each one is important and must be experienced to successfully heal.
Change
For many children, change (i.e. changing schools, moving to a new city or state, being adopted or entering
the foster care system, remarriage, divorce, going to live with another relative, the loss of a loved one or
pet, etc.) can be traumatic.
Adults, like you and me, have the tools to accept and adapt to these changes, but many times, children
don’t. So, although changes may not significantly impair our ability to function, it may have a totally
different effect on our child.
What effect? Well, children, who have experienced a significant change in their lives, may have a hard time
expressing how they really feel about it. More specifically, a big change can lead to anxiety, low self-
esteem, self-doubt, uncertainty, anxiety, depression, fear, phobia, worry, and/or anger/rage towards their
parents – and everyone else.
While these are normal reactions to change, in general, some children may have a hard time moving past
these feelings by themselves. That’s where child Counsellingcomes into play.
Child Counsellors teach children how to effectively cope with the change by focusing on the positive (and
unchanging) aspects of their lives. They also teach children how to practice positive self-talk, when they
feel themselves becoming overwhelmed with all the changes in their lives.
Lastly, they teach children how to breathe deeply when they are having a hard time coping with the
“newness” of it all. The goal of these specialists is to help our child understand (and accept) that change is
natural, and their feelings are temporary. Eventually, he/she will adjust and those feelings will fade.
Low Self-Esteem & Self-Confidence
The truth is some children struggle with low self-esteem and self-confidence. When this occurs it can also
lead to anxiety, depression, substance abuse, eating disorders, and even thoughts of self-harm and suicide.
A child with low self-esteem may feel unlovable, empty, and worthless.
As a result, he/she may begin to believe that his/her loved ones and friends would be “better off” without
them. Child Counsellors can help this child improve his/her self-esteem and self-confidence in a myriad of
ways. For instance, a child Counsellor may teach a child with low self-esteem and self-confidence how to
look at the big picture and dig deeper to find the root cause of the issues.
He/she may also help this child better understand how negative thoughts and self-talk is causing him/her
to feel bad – mentally and physically. This specialist can also explain to a child how positive self-talk can
dramatically improve his/her self-esteem, self-confidence, and overall life.
Some of the things our child will learn in child Counselling include the benefit of using positive affirmations
to boost self-confidence and self-acceptance and the importance of talking to a loved one or trusted friend
about distressing feelings and thoughts. A child Counsellor can even help our child if his/her low self-
esteem and self-confidence stems from something more serious like an eating disorder.
What are the Different Types of Child Counselling?
There are many different types of child counselling, such as cognitive-behavior therapy, trauma-focused
cognitive-behavioral therapy, and alternative therapies.
Cognitive-Behavior Therapy (CBT)
The goal of cognitive-behavioral therapy (CBT) is to help children change negative thought patterns and
behaviors by reframing the way they think about issues and events. The aim is to help children convert
negative thoughts into more positive ones, so they can have a healthier response to the issues, themselves,
and the world around them.
More specifically, CBT encourages children to challenge their belief systems, when it comes to themselves,
so they can accurately view themselves and the situation through a more realistic and positive lens.
Therefore, CBT can provide our child with the tools he/she needs to effectively cope with challenging and
stressful situations when they arise.
Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT)
The goal of trauma-focused cognitive-behavioral therapy (TF-CBT) is to help children heal from the effects
of trauma. Similar to CBT, these Counsellors teach children how to view the trauma in a more realistic
manner – without blaming themselves.
TF-CBT also teaches children techniques they can use if they experience a flashback, with the goal of
working through those memories from a place of control and understanding. As a result, TF-CBT can
provide our child with the ability to use these tools when or if they become distressed from the memory of
the trauma.
Alternative Therapies
A child, who is experiencing mental health issues or psychological distress may benefit from alternative
therapies like music and/or art therapy, exercise, sports therapy, movement therapy, equine therapy,
mindfulness, and/or aquatic therapy.
What Should I Look for in a Child Counsellor?
There are several things you should consider when looking for a child Counsellor. Firstly, the
Counsellor must be a good fit for our child. Why? Well, because there is a good chance our child will be
uncomfortable, anxious, and/or a little (or a lot) embarrassed about seeing a child Counsellor. It’s unknown
and scary to a child. Does that mean I’m crazy? You and I know that is not the case, but a child may not.
So, it is important that you find a Counsellor that will “mesh” with our child. The truth is it may take a while
before our child feels comfortable, so the Counsellor needs to know how to “break the ice” with him/her. If
there is a disconnect or our child expresses unease or displeasure with the Counsellor, you will need to find
another one. Why? Because Counselling will be a bust if our child does not trust his/her Counsellor.
In addition, it is important that you research potential Counsellors – in advance. Consider his/her
credentials – training qualifications, approach, and client reviews. All of those things are important. It is
also imperative that the Counsellor specializes in child counselling. Why? So, you can feel reassured that
he/she knows how to use therapy techniques in a way that will actually help our child –
not hinder him/her.
And, because our child’s mental health and well-being are paramount, do not hesitate to check the
Counsellor’s references. If all of that checks out, make an appointment to meet with him/her. Do you feel
comfortable with the Counsellor? Does our child? If you both feel comfortable, proceed. But, if you don’t
get a good vibe – go back to the drawing board and start again until you find one that meets our comfort
level. It takes a village, after all.
The good news is most Counsellors offer free consultations, so you can find one that best fits our child’s
personality with ease.
J. Counselling Services for Schools
School going children need guidance at every step to achieve direction, knowledge and realization,
although they may not feel an explicit need for it. It, thus falls on the school authorities to involve
psychologists who can help the children understand themselves, develop to their maximum potential and
be able to function as independent and self-reliant individuals capable of solving their own problems and
making their own decisions.
With the advent of the coronavirus pandemic, students all across the globe have had to undergo drastic
changes in their school routines and learning processes. Psychologists have stepped in to help not only
children, but parents and teachers to cope with this challenging and complicated shift.
Psychologists are responsible for several aspects of a student’s development
 Helping them out in a crisis
 Help deal with emotional issues pertaining to performance anxiety and academic pressure
 Work together with school authorities and gauge student needs
 Analyse individual student’s aptitude, cognitive and developmental acumen
The four main types of school counselling
1. Individual counselling
2. Group counselling
3. Classroom guidance
4. Collaboration and consultation
How can we help?
Usually schools have on board a single counsellor who deals with students across all levels, from L.KG to
Standard XII. However, we at SCS understand that concerns faced by students vary across age groups and
hence, provide psychologists to help age-specific children facing age-specific challenges.
Keeping students’ needs in focus, our team of professional therapists provide,
 Planning and strategy
 Protocol and appropriate technique
 Age-specific and student-centric approach
Our psychologists work in tandem with school administration and our therapy sessions can help classroom
teachers as well by better equipping them to deal with their individual work load.
 We help them bring down anxiety and develop resilience when faced with setbacks
 Provide coping skills and problem solving strategies
 Give emotional confidence to impart education effectively
School counselling requires special expertise as it moulds young minds in a big way and helps bring about
positive changes in attitudes that in turn go on to develop skills and competency to make the right choices.
They help children deal with academic pressures, challenges and choices as well as intervene when the
young individual is faced with other behavioural, physical or mental health challenges.
K. Remedial Services
For many, coming to terms with the rigorous norms of the society can be quite intimidating as they don’t
always conform to the conventional ideas. It must be pointed out, that many highly creative individuals
apparently may seem odd as they perceive things differently which often leads to mounting pressure on
them to challenge their perception of self and have them feel less valued. Remedial Counselling is a
therapy through counselling used to correct performance or behaviour-related issues.
At SCS, we work on a multifaceted approach which is devoid of any prejudice by offering integrated
sessions of remedial intervention to address specific needs to correct performance or behaviour-related
issues., a process which primarily assists to increase functionality of an individual with a previously below-
average skill while prioritizing mental wellbeing as a necessary condition for the growth of mind and overall
development.
To recognize mental illness as a fact that renders a person being incapable to come to terms with reality
and diminishes their willingness to learn, which can become an obstacle in their progression towards
improvement.
What is Remedial Counselling?
Remedial Counselling mainly focuses on refining the core academic skills of reading, spelling, writing, math,
comprehension and reasoning. The process usually engage in remediation strategies in order to quickly
address any misunderstandings of a concept and usually entails the involvement of fellow educators and
the examination of data to determine where a student is struggling and to determine as to whether these
are caused by any underlying physical or neurological issues.
The need for Remedial Counselling
The orthodox definitions of normalcy set by the community increasingly pose a challenge for such people
for their lack of ability to meet these standards, and are, in turn considered abnormal or delinquent.
Notions and ideas regarding ‘abnormality’ varies according to the frame of reference set by societal norms,
Individuals, families in accordance with the structure of a particular community. A person may be
considered normal according to one frame of reference and mentally ill according to another.
Among children, often under such conditions they are left to feel alone and misunderstood by their peers,
family and teachers. Children with learning disabilities experience difficulty in acquiring basic academic
skills, recalling or organizing information when they are left to figure things out by themselves or if taught
in conventional ways, a reason as to how a student might need remedial education.
Assistance through counselling is given to students as well as individuals who function at a lower than
average level and even for those individuals who despite having achieved at a higher than average level
but find some difficulties in reading, writing or mathematical operations which results into them
experiencing increased level of difficulties while acquiring basic academic skills. These difficulties might be
a result of recurring Learning disability/disorder or behavioural disorder.
Learning Disorders is caused by physical or mental disabilities, while Learning Disabilities is a neurological
condition which affects the brain’s ability to send, receive, and process information and cannot be cured, It
is not caused by cultural, environmental, or economic factors. Learning disabilities include a group of
disorders such as dyslexia, dyspraxia, dyscalculia, and dysgraphia Each type of disorder may have the
possibility to coexist in an individual.
Students and children with learning disorders and other issues which have impaired their ability to learn, is
commonly attributed to difficulty in reading, writing, spelling, math, and other such skills.
The above listed factors are possible causes that can hinder growth and development in students and
children with learning disabilities that can eventually amount to adverse effects on them mentally and
emotionally. Psychological issues begin to surface related to self-acceptance, poor confidence,
deteriorating social skill and potential self-destructive habits.
Other factors that can result to improper understanding of basic archaic academic and social skill can be
due to poor education quality, of not being under tutelage proper enough to build an understanding in
math and language among pupils to prepare them for future educational prospects. Other reasons may
include for students who underwent long hiatus from school due to health issues or frequent transfers,
leading to discontinuity in their education which contribute to lack of knowledge in core subjects.
 ATTENTION DEFICIT HYPERACTIVITY DISORDER
 AUTISM SPECTRUM
 GLOBAL DEVELOPMENTAL DELAY
 EMOTIONAL AND BEHAVIOR ISSUES
Though neurological issues cannot be cured and remains to be a lifelong mental health liability, however
through Remedial intervention, students and specially-abled children can achieve competencies in core
academic skills such as literacy and numeracy while working on their behavioural skills for better social
acceptance. With programs specially designed to close the gap between what a student knows and what
he/she is expected to know.
Remedial counselling focuses on overall development of a child with learning disabilities in terms of
education, social skills, preparation for future possibilities and academic upgrading. It can be designed for
any student or any individual, with or without special needs but are otherwise struggling to cope.
Remedial therapy helps to prepare individuals to overcome their challenges and achieve their goals.
Our Mission
At SCS, Our team’s core objective is to provide unbiased assistance through confidential setting for
integrated sessions to address the concerns of a child’s overall behavioural and performance issues while
offering non-judgemental support to help them in providing direction in their course of action and
performance.
Our Remedial Therapy focuses on skills rather than on content. The therapy provided uses tailored
methods to address a child’s specific needs, and involves strategies and behavior teaching methods which
have clearly defined goals of development and growth of a child in terms of academic performance, social
acceptance and better understanding of self and others.
Our therapy sessions, includes extensive one-to-one sessions carried out by specially trained staff,
individuals involving in group activities, gross motor and fine motor activities which are scheduled to form
a part of and as a daily routine for sustainable growth. Our sessions further make use of one-on-one
instruction, small group instruction, written work, verbal work and computer-based work. Our counselling
sessions primarily focuses upon studying, analysing and improving various aspects such as
 Functional skills based on daily routine
 Fine motor skills
 Language and Vocabulary skill development
 Social and behavior skills
 Development of functional academic skills
At SCS, we invest efforts to build a relationship between the client and a trained professional based on
honesty and trust, which focuses on our clients’ struggles to come to terms with reality in the practical
world. It is a process in which children with special needs have the opportunity to improve upon their
understanding of themselves, including their patterns of thoughts, behaviors, feelings and the ways in
which that can affect their mental wellbeing and influence them emotionally.
We believe in listening and making an empathic approach which can lead to improved communication, to
greater acceptance of self and others and to attitudes which are more improved and problem solving in
nature.
And Lastly, the road to wellbeing is a process that is supported by hope, inner strength and perseverance,
and the involvement, support and empathy by those who are close to the child struggling with mental
health issues, be it the parents, teachers, friends or loved ones can go a long way.
5. Corporate Counselling
When working in a professional environment, there are various types of challenges and concerns that an
employee may face. If not addressed, these may amplify in such a manner that might impact the
productivity and efficiency of the individual and thus, the company. The best way to overcome this is to
have counselling at work.
Some of the different types of counselling that can be made available to employees are,
Directive Counselling
Involves exchange of communication, advise, reassurance and talking directly with the employer.
Non-directive Counselling
Involves active listening by counsellor over issues of personal conflict and other exogenous factors
Participative Counselling
This aims at bringing forth a counsellor-participant relationship and reaching a middle ground.
Disciplinary Counselling
Involves a motivational personal interaction between employee and counsellor
Personal Counselling
Helps employees deal with concerns on the personal front that may be marital, financial or health
Why is workplace counselling necessary?
 Helps employees to cope with any concern they may be facing at their workplace
 Boosts the process of decision-making
 Gives an alternate perspective to things
 Helps motivate employees and bring down absenteeism, resignations and even terminations of
employees
 It is cost- effective as, it prevents the need for hiring and training new staff
 Bridges the gap between employer and employee and helps them work in smooth coordination
How can we help?
 Our team of professional counsellors have the experience and expertise to gauge an employee’s
concerns, listen patiently, understand clearly and advise effectively
 At SCS, we also focus on boosting an employee’s level of confidence which can help boost their
career path and lead them in a positive direction
 The official concerns of the employee remain our centre of attention around which we work in a
way that the solution is aligned with the company’s goals and the individual’s well-being
 Our counsellors spend adequate time with employees to understand their mind set through
constructive communication

Onboarding SOP

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Onboarding SOP

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What are the different levels of the onboarding process?

What are some of the role-specific trainings covered?

On – Boarding

SHUBHA COUNSELLING SERVICES

Purpose and Scope

Broad Process Description:

The complete On-Boarding process shall be a cluster of practices at three levels:

What is Individual Counselling?

Identifying the odds

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