Previous Answer's - Feedback

Assessment Details
Qualification Code/Title SIT40516 Certificate IV in Commercial Cookery
Assessment Type Assessment 2 Time allowed
Due Date Location Term / Year
Unit of Competency
National Code/Title SITXHRM001 Coach others in job skills
Student Details
Student Name Sameer Yonzan Student ID Mcs00001i1
Student Declaration: I declare that the work submitted is my own Signature: _____S.Y_______________________
and has not been copied or plagiarised from any person or source. Date: _____/_/_________
Assessor Details
Assessor’s Name Samadhi Gunawardena
RESULTS (Please Circle) ☐SATISFACTORY ☐NOT SATISFACTORY
Feedback to student:
You should select option 2 as discussed in the class
You should fill 4 reflective journals for 4 coaching sessions
Refer to the given templates in Teams
Listen meeting recordings
*If Student is Not Satisfactory Assessor Declaration: I declare that I have conducted a fair,
Reassessment Required ☐ Yes ☐ No valid, reliable and flexible assessment with this student, and
Comment: I have provided appropriate feedback.
Signature: ___ Samadhi

Gunawardena_____________________
Date: ______/_______/___________
© Sydney City College of Management Pty Ltd RTO: 45203 CRICOS: 03620C Date Revision date Version
File Name: SITXHRM001 Student Assessment Page 1 of 25
July 2020 July 2021 1.0
SITXHRM001 Coach others in job skills Student Assessment Tasks
Instructions to the Candidates
 This assessment is to be completed according to the instructions given below in this document.
 Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge. You will
be entitled to one (1) resubmit in showing your competence with this unit.
 If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
 Please refer to the College re-submission and re-sit policy for more information.
 If you have questions and other concerns that may affect your performance in the Assessment, please inform the
assessor immediately.
 Please read the Tasks carefully then complete all Tasks.
 To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment along with
a satisfactory result for another Assessment.
 This is an Open book assessment which you will do in your own time but complete in the time designated by your
assessor. Remember, that it must be your own work and if you use other sources then you must reference these
appropriately
 Submitted document must follow the given criteria. Font must be Times New Roman, Font size need to be 12, line
spacing has to be Single line and Footer of submitted document must include Student ID, Student Name and Page
Number. Document must be printed double sided.
 This is Individual Assessments. Once you have completed the assessment, please provide the Hard copy of the
Assessments to your Trainer/ Assessor.
 Plagiarism is copying someone else’s work and submitting it as your own. Any Plagiarism will result in a mark of Not
Satisfactory. SCCM uses Safe Assign Plagiarism Checker to check the originality of the student assessment. Student
must be aware of and understand the SCCM’s policy on plagiarism and certify that this assignment is their own work,
except where indicated by referencing, and that student have followed the good academic practices noted above.
Assessment Task 2: Project
Task summary
This task, you are required to demonstrate your skills and knowledge by providing on-the-job
coaching to colleagues. It requires the ability to explain and demonstrate specific skills, knowledge
and procedures and monitor the progress of colleagues until they are able to operate
independently.
Required
 Learning resources and other information for reference
 Access to classroom environment and/or a workplace environment

 Option 1: Coachee Feedback, Workplace Feedback
 Option 2: Reflective journal.
Timing
Your assessor will advise you of the due date of these submissions.
July 2020 July 2021 1.0
Submit
 Review the advice to students regarding responding to written tasks in the Hospitality
Works Student User Guide
 Answer all questions completely and correctly
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be
asked to complete further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if
you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide
you written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been
dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not
understand any part of this task or if you have any learning issues or needs that may hinder you
when attempting any part of the assessment.
July 2020 July 2021 1.0
Assessment Task 2 Instructions
Important assessment information

Two assessment options have been provided for this unit of competency. Do not
complete both options!
Read through each option and work with your assessor to select the one that best suits
your circumstances.
Option 1: Classroom based/training kitchen-based assessment

Select Option 1 or Option 2. Do not complete both.
This unit of competency requires that you provide on-the-job coaching to colleagues. If the
majority of your assessment has been completed in a simulated industry environment (for
example, the training kitchen attached to your RTO), you will be able to demonstrate your
coaching skills in this context,
or
Option 2: Workplace based assessment

Select Option 1 or Option 2. Do not complete both.
If the majority of your assessment has been completed in a workplace, such as commercial
kitchen or in a hospitality environment, and you have the opportunity demonstrate coaching
others in your workplace, this assessment option may be suitable for you.
You should speak to your assessor to confirm that your role is suitable for workplace-based
assessment before selecting Option 2.
July 2020 July 2021 1.0
Activities – Option 1
Complete the following activities.
1. Carefully read the following information.
Successful completion of this unit requires that you provide effective on-the-
job coaching to four different colleagues. It is important that you provide
evidence that you have coached each person.
Below is a guide to the skills and knowledge you must demonstrate when
you are completing this assessment. We have provided a number of
documents to assist you as listed at the beginning of this task.
What do I need to demonstrate?

During this assessment you will be required to demonstrate a range of skills
and knowledge. These include:
 identifying the need for coaching
 discussing with the colleague their need for coaching
 organising coaching sessions
 demonstrating the key principles of training, including:
o explanation
o demonstration
o review
o listening to trainee explanation
o observing and evaluating trainee demonstration
o providing feedback
 demonstrating active listening and questioning techniques
 completing coaching within commercial time constraints
 monitoring the coachee’s progress and providing assistance
 reporting progress
 identifying any performance problems of difficulties and identifying

strategies to address them
How will I provide evidence?

Your assessor will observe all coaching sessions and complete an
assessment checklist to document your performance. You will also be
required to complete and submit some documentation as further evidence.
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2. Identify the need for coaching.
In this activity you will learn about each of your colleagues (referred to as
coachees). You will meet with your assessor (who will play the role of your
supervisor) and you will need to gather information about each person so you can
determine their need for coaching.
(I and supervisor meet the at the discussion hall to talk about the employees of Big Bite
Restaurant that has been having problems with the staff training. Due to poor skill set, a
number of guests have left unpleased, hence the discussion is made)
Me: Hello ma’am.
Supervisor: Hello
Me: Ma’am, I wanted to learn about coachees that i will be training over the course of week for
safety and skill training in order to train them better.
Supervisor: Sure. So here is the list of name and picture of all employees. Talking about all the
coachee most lack confidence or have too much of confidence about their skill set, You see
the employees lack overall proper skillset but many refuse to acknowledge that. There are
some with communication barriers due to their shyness. You will be seeing employees who
are disinterested and very much nervous too. I want them to have a good boost confidence,
like the pizza maker guy. I want him to stand confident in front of our customer while making
the pizza. One of our head chef have really bad communication skill. Because of our
commercial cookery, a lot of people like to talk with the Chef about the food but he is very
difficult to communicate and till now we have been barely managing as the customer requests
for the head chef.
Me: Okay, I think I understand the situation here. Will there be any other kind of coachee’s that
I will be expecting?
Supervisor: I think you will be meeting some slow learners as well. The learning range varies
among the coachees and you will have to give individualized attention to different people.
Me: Okay, so to list it down, I have to boost confidence, improve work performance and bring
their communication skill in well build effectiveness.
Supervisor: Yes.
Me.: Great, I have all I need I will meet all the coachees in a week.
(the discussion ends)
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3. Meet with each coachee.
Make a time to meet with each coachee prior to the coaching time provided by your
assessor. You must hold one meeting per coachee, as each person will have
different needs.
During this meeting you will need to talk to the coachee about their needs so you
can determine exactly what you will coach them in.
You will need to demonstrate effective communication skills during this meeting,
including using active listening and questioning techniques, so that you are clear on
what your coaching needs to provide.
(Meeting begins with Coachee 1......)
Welcome to today’s meeting. As you might have been informed, we will be soon starting the
safety and skill training in order to promote the guest service. So I communicated with the
supervisor. This meeting will be conducted for 10 mins only and i will be communicating about
the strategies to improve you work skill.
Overall strategies:
From all the information that I collected so far, I concluded you have decent skill set and that
you are a fast learner. We will be trying to boost your confidence as well but i would like to
know if there is anything you think i could do to help you with the training.
Coachee’s input
I think that i will need a lot of assistance. It might be because of my confidence issues but i
think i have a lot to learn. I would be happy if i could get feedbacks on my work regularly.
My input:
Great I will keep that in mind. Thank you for being present.
(.......Meeting ends)
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Overall strategies:
From all the information that I collected so far, I concluded you need training more. I read your
performance report and realized that you have potentiality, your communication skill is good
as well but I think you need more technical guidance.
But i was hoping to get feedback from you on how you would like the training to go for you.
Coachee’s input:
I honestly don’t know much about this. I will abide by the training but i don’t have specific
requests so so.
My input.
Overall strategies:
From all the information that I collected so far, I concluded that the training will be perfect for
you. It will be focused on practical skills. The training program will stress that good service isn’t
just the front-of- house team’s responsibility. It takes a concerted effort from everyone on the
kitchen crew, too. The prep cook, the food expediter and the cook are critical to providing a
great dining experience for guests. Serving those guests well means a kitchen production line
that operates at its most efficient level. I wanted some of your input too.
Coachee’s input:
I am okay with the training plan but i would like you to support me throughout the journey
through feedback if you see me doing it wrong.
My input.
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Overall strategies:
From all the information that I collected so far, I concluded that you have been held back by
your low self esteem. As far as this training concern, the stress will be on the fact that it is not
solely the responsibility of the front-of-house staff to provide excellent service. It also takes a
collective effort from the entire kitchen staff. The prep chef, food expediter, and cook all play
important roles in ensuring that guests have a wonderful dining experience. Serving those
guests well necessitates a kitchen production line that is as effective as possible. I was waiting
for some of your thoughts as well. We will be focusing on safety and skill training as the vast
majority of restaurant mishaps takes place in the kitchen. Knife protection, proper cooking
procedures, healthy lifting methods, and cleaning procedures are all subjects that can help
your restaurant avoid injuries. We will be focusing on boosting your confidence and
communication skill while we go through the training too. I heard that you like knowing details
and reasoning that is why i mentioned this. Could you please give input from your side?
Coachee’s input:
I am very nervous about this training. I am struggling a lot with some parts of my job and I get
overwhelmed when I am given individual responsibility. I hope to be at ease when i am training
so that i don’t let anxiety hinder my learning hours.
My input.
Overall strategies:
July 2020 July 2021 1.0
As far as this training concern, the stress will be on the fact that it is not solely the
responsibility of the front-of-house staff to provide excellent service. It also takes a collective
effort from the entire kitchen staff. The prep chef, food expediter, and cook all play important
roles in ensuring that guests have a wonderful dining experience. Serving those guests well
necessitates a kitchen production line that is as effective as possible. I was waiting for some of
your thoughts as well. We will be focusing on safety and skill training as the vast majority of
restaurant mishaps takes place in the kitchen. Knife protection, proper cooking procedures,
healthy lifting methods, and cleaning procedures are all subjects that can help your restaurant
avoid injuries. For you, i think the training will be effective, is there anything you want to
request for?
Coachee’s input
I don’t have much input. Please go with the training
My input:
Thank you. I will see you on the training session.
(The meeting ends)
4. Organise coaching sessions.
For this activity you need to look at the information you gathered during your
meeting with each coachee and take notes about:
 what they need to be coached in
 what you need for this coaching
 how long you think this coaching will take (make realistic calculations,
assuming you will be doing the coaching during a work day while other
activities are being performed around you, and consider how long you would
expect each coachee to need to practise skills)
 any information you can provide to support the coaching (including any
workplace procedures or documentation).
Save your notes file as Coaching Preparation. Include your notes for all four
coaching sessions in this document.
Once you have determined what you need, draft an email to each coachee to
provide them with some basic information about your session, including:
 when it will be held (time and location) and for how long it will run
 anything they need to bring (if relevant)
 a basic outline of the coaching session (what will happen, it’s purpose etc).
End the email with a farewell that shows you are looking forward to your session.
July 2020 July 2021 1.0
You do not need to send the emails but do need to keep a copy of each, as you will
submit them at the end of this assessment.
Coaching Preparation
For this coaching session I have collected information about the coaching training.
What they need to be coached in:
 Safety training – Knife protection, proper cooking procedures, healthy lifting

methods, and cleaning procedures are all subjects that can help your restaurant
avoid injuries
 Skill training: Using knives properly, cleaning procedures
 interacting and communicating training
 Boosting confidence
Requirements for training:
 A well equipped hall room and kitchen

 Power point presentation
 Demonstration activities
 Smart Goal setting
 Feedback session
Time frame for the coaching program
 Skill training: 3 Days

 Safety training: 2 days
 Interaction and communication: 5 days (the coaching program will go side by side
for other organization.
Information that can be provided while coaching:
 Workplace procedure and policy

 Legislature law of service industry
 Statistics of the employees’ overall performance
July 2020 July 2021 1.0
19/3/2021
Big Bite Restaurant
Kitchen Staff
Subject: The Coaching session
As we have discussed in the previous meeting, we will be having the training session for safety
and skill training to ensure good guest service. The training will be held in kitchen area for
practical session and during other activities we will be conducting the session in hallways. The
training will be of 3 hours each day and will be done on-the job starting 22 nd of March.
In the training, you will be learning about safety and skill for the kitchen area meanwhile another
set of activities will be done for your communication and interaction skill. For the better learning
purpose, i would request you to get notebooks or notepad to keep the record of what you learned
for future reference.
Please communicate with me via email if you have any queries.
Thank you.
Sincerely,
XYZ, Coach
July 2020 July 2021 1.0
5. Coach colleagues.
Meet with each colleague at the expected times, dates and locations. Make sure you
have everything you need and that the area is free of hazards or other safety issues.
Conduct the coaching session, making sure that you demonstrate the key principles
of learning. Ensure that you pay careful attention and assist the coachee with any
problems or performance issues they encounter.
Demonstrate appropriate use of questioning and active listening during the session
and maintain clear communication. Make sure your coachee is given opportunities to
contribute by asking questions, talking about what they do when performing this task
or activity, and being able to confirm understanding. Keep to the timeframes you were
provided and the duration of the coaching session you calculated in the previous
activity.
(Coaching session start and we had explanation and demonstration session. The questions
were told to be kept for the end of the session so that no interruption is made. As the feedback
and questionnaire session started, coachees started questioning anything that confuses
them.)
Coachee 2: Sir, I had a question about cleaning procedure. How can we ensure that cleaning
is complete?
Me: That is a good question. But i would like you to tell me from your experience how do think
a place can be said clean?
Coachee 2: Ummm, I think it is when we have cleaning the grease and its is as clean as new.
Me: And what do you think should be used for cleaning?
Coachee 2: I think dish washing soap, cleaning liquid soap and water should be enough for
cleaning.
Me: The items are correct but they are not always enough. Sometimes a grease or dirt may be
too stubborn. In such cases, we might have to be smarter and use something more acid item
or ingredients like baking soda.
Coachee 2: Oh okay. Thank you.
Coachee 3: I have a question about the interaction and communication with guest. There was
a guest who didn’t prefer much communication but always had a dissatisfied look. I didn’t
know how to deal with that person.
Me: Did you communicate with that person asking about their possible dissatisfaction?
July 2020 July 2021 1.0
Coachee 3: Yes I did. But they always brushed me off saying its nothing. I started to get more
nervous and their visit started to become less and less frequent.
Me: I think its more about the guest themselves than you. If you have done your part of job
and they denied any sort of communication about the issue that they might have, then maybe
they are just too frustrated on their own. If such cases arrive, regardless of situation maintain
your professional expression. It is never right to express without thinking through. It can
hamper your career and the restaurants reputation. If anything seems to be an issue call your
manager or supervisor and communicate with them. Stay out of the business you can’t handle.
Coachee 3: Okay sir. I understood.
Me: Great. Then, that will be all today. We will continue our sessions tomorrow and keep
checking your email. Have a nice day everyone
(The coaching for the day ends)
6. Follow up coaching.
You are to review the information provided in the Coachee Feedback document.
This information has been provided by the coachee about your session.
You will also need to review the information in the Workplace Feedback document,
which includes feedback from others in the workplace about the coachee’s
performance.
Write an email that you would provide to your supervisor (your assessor) about
each coachee’s progress since completing their coaching session.
If there are any issues that need to be addressed, list at least one strategy that
could be used to support the coachee. Identify how you will continue to provide
supportive assistance to each coachee until their skills have markedly improved.
Your email should be clear and concise and written professionally.
29/3/2021
Big Big Restaurant
Supervisor
Subject: Progress report of the employees
Respected Ma’am,
With the training session complete last week, I am subjected to email you the progress of each
coachee and from their personal and workplace feedback, following progress were seen:
July 2020 July 2021 1.0
Coachee 1: Attended the session well, is more confident and acknowledges mistakes well.
Shown great result in performance and performed better team work with less stress.
Coachee 2: Saw through own drawback well, listened very well throughout the session. The
improvement was moderate but takes initiation to work on mistakes. Requires more coaching
Coachee 3: The pace was fast and seemed to catch on well but didn’t receive as much
attention.
Coachee 4: Opened up during the session, very interactive in comparison to expectation, has
learned very well. The outcome has been fantastic, the morale has improved very well and self
esteem in one’s work is higher than ever.
Coachee 5: Learned very well and seemed to have understood but have difficulty keeping up
with training knowledge. Requires more training, improvements limited to the training period
only, and problems with skill yet to be solved.
Given the progress, i have concluded that the employees who need more training will be
contacted through email and Zoom for meeting and discussion on professional expertise for
next 3 weeks. I will ensure the follow up.
Thank you
Please let me know if you have any queries about the progress report.
Sincerely,
Coach
7. Submit documents to your assessor.
Send or submit the following documents to your assessor:
 Coaching preparation document (activity 4)
 Emails to your coachees (activity 4)
 Email to your supervisor (activity 6).
July 2020 July 2021 1.0
Assessment Task 2: Option 1 Checklist

Student’s name:
Did the student: Completed Comments

successfully?
Yes No
 Identify the need for coaching? √
 Discuss with all four colleagues

√
their need for coaching?
 Organise coaching sessions for

√
each of the four colleagues?
 Demonstrate the key principles of

√
training during each of the four
sessions including:
o Explanation √
o demonstration √
o review √
o listening to trainee explanation √
o observing and evaluating √

trainee demonstration
o providing feedback? √
 Demonstrate active listening and

√
questioning techniques?
 Complete coaching within

√
commercial time constraints?
 Monitor each coachee’s progress

√
and provide assistance as
necessary?
 Report progress?
√
July 2020 July 2021 1.0
 Identify any performance problems

√
of difficulties and identify strategies
to address them?
Task outcome:  Satisfactory  Not satisfactory
Assessor signature: Samadhi Gunawardena
Assessor name: Samadhi Gunawardena
Date: 7/4/2021
July 2020 July 2021 1.0
Activities – Option 2
Complete the following activities.
1. Carefully read the following information.
Successful completion of this unit requires that you provide effective on-the-
job coaching to four different colleagues. It is important that you provide
evidence that you have coached each person.
Below is a guide to the skills and knowledge you must demonstrate when
you are completing this assessment.
What do I need to demonstrate?

During this assessment, you will be required to demonstrate a range of the
skills and knowledge. These include:
 identifying the need for coaching
 discussing with the colleague their need for coaching
 organising coaching sessions
 demonstrating the key principles of training, including:
o explanation
o demonstration
o review
o observing and evaluating trainee demonstration
o providing feedback
 demonstrating active listening and questioning techniques
 complete coaching within commercial time constraints
 monitoring the coachee’s progress and providing assistance
 reporting progress
 identifying any performance problems of difficulties and identifying

strategies to address them
How will I provide evidence?

Your assessor will observe at least one of your coaching discussions and
coaching sessions and complete an assessment checklist to document your
performance.
Each time you coach a colleague you will need to complete a reflective
journal (a reflective journal provides an opportunity for you to think about the
July 2020 July 2021 1.0
coaching process – what went well, what you would do differently next time).
It also helps you to provide evidence for the other coaching sessions.
Your supervisor will need to sign off on each Reflective journal you
complete. You will also need to get your coachee to provide some feedback
on your performance and to sign off. You will find the sign off section at the
end of the document.
Make one copy of the Reflective journal for each coachee.
2. Identify the need for coaching.
In this activity you will need to determine the need for coaching for four colleagues.
The way in which you identify these needs will vary and could include talking to
your colleagues, looking at work documentation, observing their performance,
talking to your/their supervisor and other colleagues, reviewing self-assessment
information and so on.
Fill out the relevant section in your reflective journal.
3. Meet with each coachee.
Make a time to meet with each coachee. During this meeting you will need to talk to
the coachee about their needs so you can determine exactly what you will coach
them in.
You will need to demonstrate effective communication skills during this meeting,
including using active listening and questioning techniques, so that you are clear on
what your coaching needs to provide.
Your assessor will observe at least one of these meetings. They will work with you
and your supervisor to arrange a time for observation, either in person or by using
online meeting/video conferencing software.
4. Organise coaching sessions.
For this activity you need to look at the information you gathered during your
meeting with each coachee and determine:
 what they need to be coached in
 what you need for this coaching
 how long you think this coaching will take (make realistic calculations, as you
will be doing the coaching during a work day while other activities are being
performed around you, and you are completing your own work; also consider
how long you would expect each coachee to need to practise skills)
 any information you can provide to support the coaching (including any
July 2020 July 2021 1.0
workplace procedures or documentation).

Once you have determined what you need, send an email to each coachee to
provide them with some basic information about your session, including:
 when it will be held (time and location) and for how long it will run
 anything they need to bring (if relevant)
 a basic outline of the coaching session (what will happen, it’s purpose etc).
End the email with a farewell that shows you are looking forward to your session.
Fill out the relevant section in your reflective journal and attach your emails to each
person.
5. Coach colleagues.
Meet with each colleague at the expected times, dates and locations. Make sure
you have everything you need and that the area is free of hazards or other safety
issues.
Conduct the coaching session, making sure that you demonstrate the key
principles of learning. Ensure that you pay careful attention and assist the coachee
with any problems or performance issues they encounter.
Demonstrate appropriate use of questioning and active listening during the session
and maintain clear communication. Make sure your coachee is given opportunities
to contribute by asking questions, talking about what they do when performing this
task or activity, and being able to confirm understanding. Keep to the timeframes
you were provided and the duration of the coaching session you calculated in the
previous activity.
Your assessor will observe at least one of these sessions. They will work with you
and your supervisor to arrange a time for observation, either in person or by using
online meeting/video conferencing software.
Fill out the relevant section in your Reflective journal.
Ask the coachee to provide feedback.
6. Follow up coaching.
Monitor the progress of each coachee until they are demonstrating competency in
the area/s in which you provided coaching.
Provide evidence that you have, for each coachee:
 supported and assisted them
 taken action to address any issues or difficulties with their progress and/or
performance
 reported on their progress to relevant personnel.
July 2020 July 2021 1.0
July 2020 July 2021 1.0
7. Submit documents to your assessor.
Send or submit the following documents to your assessor:
 Emails to your coachees (activity 4)
 Reflective journal for eachcoachee, with required evidence attached.
Make sure your coachees have provided feedback and signed off on your journal.
Your supervisor must also have signed off each journal.
July 2020 July 2021 1.0
Assessment Task 2: Option 2 Checklist

Student’s name:
Did the student: Completed Comments

successfully?
Yes No
 Identify the need for coaching?
 Discuss with all four colleagues

their need for coaching?
 Organise coaching sessions for

each of the four colleagues?
 Demonstrate the key principles of

training during each of the four
sessions including:
o explanation
o demonstration
o review
o observing and evaluating

trainee demonstration
o providing feedback?
 Demonstrate active listening and

questioning techniques?
 Complete coaching within

commercial time constraints?
 Monitor each coachee’s progress

and provide assistance as
necessary?
 Report progress?
July 2020 July 2021 1.0
 Identify any performance problems

of difficulties and identify strategies
to address them?
Task outcome:  Satisfactory  Not satisfactory
Assessor signature:
Assessor name:
Date:
July 2020 July 2021 1.0

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What are the requirements for completing the assessment tasks?

Assessment Details

Qualification Code/Title SIT40516 Certificate IV in Commercial Cookery

Assessment Type Assessment 2 Time allowed

Due Date Location Term / Year

You should fill 4 reflective journals for 4 coaching sessions

Refer to the given templates in Teams

Listen meeting recordings

Signature: ___ Samadhi

Instructions to the Candidates

Assessment Task 2: Project

 Access to classroom environment and/or a workplace environment

 Answer all questions completely and correctly

Assessment Task 2 Instructions

Important assessment information

Option 1: Classroom based/training kitchen-based assessment

Option 2: Workplace based assessment

1. Carefully read the following information.

What do I need to demonstrate?

 identifying the need for coaching

 discussing with the colleague their need for coaching

 organising coaching sessions

 demonstrating the key principles of training, including:

o listening to trainee explanation

o observing and evaluating trainee demonstration

 demonstrating active listening and questioning techniques

 completing coaching within commercial time constraints

 monitoring the coachee’s progress and providing assistance

 identifying any performance problems of difficulties and identifying

How will I provide evidence?

2. Identify the need for coaching.

Me: Hello ma’am.

(the discussion ends)

3. Meet with each coachee.

(Meeting begins with Coachee 1......)

(Meeting begins with Coachee 2......)

(Meeting begins with Coachee 3......)

(Meeting begins with Coachee 4......)

(Meeting begins with Coachee 5......)

I don’t have much input. Please go with the training

Thank you. I will see you on the training session.

(The meeting ends)

4. Organise coaching sessions.

 what they need to be coached in

 what you need for this coaching

 anything they need to bring (if relevant)

 Safety training – Knife protection, proper cooking procedures, healthy lifting

Requirements for training:

 A well equipped hall room and kitchen

Time frame for the coaching program

 Skill training: 3 Days

Information that can be provided while coaching:

 Workplace procedure and policy

Big Bite Restaurant

Subject: The Coaching session

Please communicate with me via email if you have any queries.