Pe en pea Ceyet re enreec ranean facilities admissions ©: sna era Hospital jobs and personnel Vocabulary 1 Look atthe picture and match the job titles at with the hospital personnel 1-9. 2) C1 chargenurse/ sister d) [) paramedic ——_g) ] surgeon b) Cl cleaner ©) O porter ‘b) © triage nurse ©) C consultant ) Direceptionist 1) scrub nurse 2 Read and choose the best description 1-9 for each job in 1. 1 2 3 4 5 1'm responsible for keeping the patient rooms clean. | give emergency treatment to accident victims and then transport them to hospital by ambulance. | deat with patient details and check their hospital records. ama sentor doctor and I specialise in a certain area of medicine. Tm responsible for making sure the most urgent cases are treated by the doctor as quickly as possible. ook afer patients during surgery and after thelr operations. assist the medical stalf by transporting patients from one department to another. 1am responsible for runnin employing staf | carry out operations on patients. | usually specialise in a particular type of surgery. ‘ward. | deal with budgets and with‘Auxiliaries don't administer medication. {Tm studying for my nursing diploma ‘We aren't running the clinic atthe moment. aera Reading 3 Read the interview with a practice nurse and underline the correct verb forms. Reena Chaudry: practice morse ‘Ace: 33 years old Home: Hyderabad, India “I ‘work / mr working asa practice nusse in a big doctor's surgery. This is iy first job since graduation. I “lie /m liking che fact that every day is different. Practice nurses "carry out / are carrying outa lot of routine procedures; they ‘change / are changing dressings and "treat / are treating ‘wounds, etc. I “am / am being aso responsible for giving health checks and advising, patients; I “ge /’m giving them advice on healthy eating, for example and on health conditions such as asthma or diabetes. At the moment, with a colleague, we "run / are running a clinic for patients with diabetes. Its very interesting. and I learn /'m: learning a loc about hhow to deal with this condition. Like mose nurses, I don't have /'m not ‘having a lor of free time, but I'he going 'm liking going co the cinema when T can. I also "play /'m playing the sitar in a classical music group.’ Listening 4 EZEEM You're going to hear an interview with Carlos da Silva. Listen and answer this question. Carlos da Silva: agency nurse ‘Ace: 35 years old Home: Auckland, New Zealand ‘What area of nursing does he specialise In? a) renal care ) paediatrics ©) emergency medicine 5 Listen again. Copy and complete the sentences about Carlos. 1 He specialises in 5. This week, he's... 2. Atthe moment, he's working in... 6 Inhis job, he likes / doesn't lke 3. He's looking after .. 7 Inthe future, he hopes to 4 Every day, he .. 8 Inhis free time Speaking 6 Workin pairs. Take turns to choose one of the sentences in 5 and ask your partner questions. Then introduce your partner to the class,Hospital departments and facilities Comoe Ba Bene Baw Vocabulary 1 Use the words in the box to complete the definitions ofthese hospital departments. Casualty is the place where they treat Surgery is where surgeons carry out ‘Medical staff in the Renal Unit specialise in diseases. ‘The Dermatology Department Is where they deal with Specialists in Gears treat problems related to the Pathology is where they analyse patient —_. Midwives deliver in the Maternity Unit. Paediatrics is where they treat Patients with disease visit Cardiology. 10 The Radlology Department is where they take —__ 11 Disorders of the: are treated in the Neurology Department 12 In the Physiotherapy Department, patients learn special tohelp them recover. Pronunciation 2 [ZTEM Put the words in bold from 1 into the correct box according to their stress pattern, Then listen and check your answers, Listen again and repeat. . Te 3 3 Surgery: Dermatology Speaking 3. Workin pairs. Take turns to ask and answer questions about the location of other places in the hospital. Use questions lke these. Excuse me;'m Doyou know where looking for the... the. 16 /are?Vocabulary 4 A Senior Stal Nurse is explaining the layout ofthe hospital. Choose the correct prepositions in talles to complete the explanations 1-6, 1 The Dermatology Department is between / at the Neurology Department at / and | in Geriatrics. 2 Room 246 is at / in / on the eighth floor, just on in front of / the left of the lift. 3 You can find the Renal Unit at / in / on the first floor, opposite / at Paediatrics, 4 Your wife is at / in / on the Maternity Unit at / in / on the end of the corridor. 5 The Geriatrics Department is net fo / between the Dermatology Department atin on the second Hoot. 6 think that Mrs Nguyan is sting over there, Bezeen / in fon ofthe vending machine 5 Match the symbols a-i with the facilities 1-9. a a a a a So 1 canteen 4. pharmacy cashpoint 2 registration desk 5 waiting area & tole 3. vending machine 6 coffee shop 9 gift shop Ustening 6 BEZEEW You are going to hear people giving facilities. Listen and complete the instructions. L Visitor: Excuse me; I'm looking for the canteen. Can you help me? Nurse: Yes of course. Go and It's in you, —_ ‘of the corridor. ferent hospital 2 Visitor: Excuse me, do you know where the Maternity Unit is? Nurse: It's on the. floor. Tura here, go straight on, and when ‘you get to the information desk, right. At the end the corridor, ‘again and take elevator A. The Maternity Unit Is the first door on the left. Visitor: Hello. Do you know if there's a shop in the bullding? We want to buy some magazines. Nurse: Sure. Just _____ here and _____ down the corridor, there's a sift shop _____the pharmacy. You can buy magazines there, think. 7 METER Look atthe hospital plan on page 6. Listen tothe directions from this nurse and follow the plan with your finger. Then circle the correct answer. 1 The visitor Is looking fr the cofie shop / main entrance / canteen 2 The visitor ison the Ist/ Sr / th Noor 8 Look at audio script Son page 70 and check your answersAdmissions Reading 1 Read the extract from a patient information leaflet from the Central Hospital in. Phoenix, Arizona in the USA. What is the average waiting time ... 1 fora patient in ER in Central Hospital” 2 for a patient in ER in the State of Arizona? Central Hospital | The Tage Procese 'At the ER, wo roa patlonts whose Ives ar in dangor frst. A special nurse ‘sorts'the othor patients and puts them in order. according to how bad their symptoms are. This is called Wage. 2. Read the leaflet again. Complete the gaps 1-7 in the ‘When you arrive’ section with the words in the box. 3. Look at these medical problems a-c. Which are the most serious? Match them to gaps 8-10 in the ‘Order of care’ section. Compare your answers with a partner. a) problems with breathing, a broken bone b) earache, sore throat ©) heart attack, stopped breathing.4 MEZEGM usten toa triage nurse talking to four new patients. Decide which patient a-d above is speaking. Patient 1 Patient 3, Patient 2 Patient 4 5 Listen again and complete the sentences with the words in the box. baby bleeding eye hurts leg. worried He has problems with his left __ 1 2 Her head is alot. 3 Myhead —__ 4 Tm about the 5 My. hurts. 6 Work in pairs. Put the patients in order of priority to see the doctor. Compare your ideas with another par. 7 Match the sentence halves to make six requests. 1 Could you take a seat in 5 Could you show me 6 Could | just ask you 2 Could you fill in | b) your head? Etoaie pee ©) a few questions, please? 4 Could you tell me * A) this form, please? |) lie back and try to relax. |e) the waiting room, please? [1D what happened? 8 Listen again to the dialogue and choose one of the requests from 7 for each patient a-d. Compare your ideas with a partner. 9 ZEEE Can you pronounce the letters of the alphabet in English? Complete the groups with letters that have the same sound, Listen and check your answers. scheme, 10 Write down the names of four people you know. Work in pairs. Take turns to spell the names to each other.Checking in a patient 1. Find the words in the admissions form with these meanings. family name job Mr / Mrs Ms /Dr family doctor the name the patient wants the medical staff to use closest relative ‘country where patient was born ‘male or female married / single / divorced / widowed 10 why the patient is visiting hospital 11 date of birth, 12 the amount of something you drink / eat, etc. regularly 13 a bad reaction to, for example, food or medicine [_—____ Listening 2 [ZEEE You are going to hear the nurse interview a patient from 4 on page 9. Listen, Which patient is she talking to? Listen again and fill in the admissions form for the patient. 3 Listen again and complete the nurse's questions. Can you give me your full _________ please? Can you —___~ that, please? What would you like us to ___________ you? What is your. of —__? What is your Do you have any?Vocabulary 5 Listening 6 Write questions for these answers, Look at audio script 8 on page 70 to check your answers. T Where {I'm originally from Catagne, in Sicily. 2 What's 'm married. 3 Who ‘That's Daniel, my husband. ‘The doctor decides that Rosanna is going to stay in hospital for observation. Look at her room. Label the picture with the words in the box. bed buzzer chair drawer. light locker table TV (ZEEE Listen and write the names of the objects from 5 that you hear. Look at the photo and complete the information about the facilities in the room. 1 The buzzer is next to the ‘above the 2 The is next to the ‘window, on the right. 3. The _____Is above the locker. 4. The gift shop is between the and the. 5 The gift shop is on the. floor. 6 The public phone is down the on the left after the ____. ‘Work in pairs. Take turns playing the role of a patient and of the nurse who admits the patient to hospital. Invent an identity for your patient, including the details below. Copy a blank patient admissions form like the one on page 10. Interview your patient and complete their details in the form. Then show the patient to their bed and explain the facilities in the room. + fullname and address marital status ‘+ family and next of kin + smoking intake ¢ date and place of birth * allergies * occupation * reason for admission