THE FUEL DELIVERY

Document Numbering Procedure

TFD-DCC-0001-0

Rev Rev Date Issued for Prepared by Reviewed by Approved by

No
A 1-Nov-21 Review Pankaj Negi

Rev-A Page 1
 S. No. INDEX Page No.

1 Purpose 4

2 Scope 4

3 OMCs Policy on Door – to – Door Delivery (DDD) of High Speed

Diesel Through Strat – Ups 5

4 Scheme for Door to Door Delivery (DDD) of HSD through Strat -Ups 5

5 SOP for Loading of Mobile Dispenser at Operating Location under the

scheme Door to Door Delivery (DDD) for High Speed Diesel 9

6 Petroleum and Natural Gas Regulatory Board Notification 10

7 Schedule – 1 15

8 Fillings and Parking Facility at Form XIV Location for Own or Third
Party Mobile Refullers and SOP 15

9 Annexure – I 24

10 Standard Operating Procedures (SOPs) for Loading of Mobile

Dispenser at Retail Outlets 24

11 Annexure – II 25

12 Standard Operating Procedures (SOPs) for Refueling at Customer

Premises 25

13 Standard Operating Procedures (SOPs) for Fueling of Commercial

Vehicles 27

14 Schedule – 2 28

15 Compact, Standalone Filling and Parking facility for mobile Refullers

and SOP 28

16 Annexure – III 31

Rev-A Page 2
 17 SOP for Parking of Bowser for Door – To – Door Delivery of Fuel at
Private Premises 31

1.0) Purpose
The purpose of this document is standardize and define the document numbering system
for TFD.

2.0) Scope
Documents include procedures, checklists, etc. as will be prepared by TFD personnel

3.0) Numbering system format

TFD-IN-XXX-YYYY-Z

IN- For Indian Operation. This will change for example to ‘US’ for USA operations, if
and when we plan in future.

XXX Denotes Departments (pl add more as required)

XXX Department
DCC Document Control Centre
HRD Human Resources Department
OAM Operations And Maintenance Department
FAC Finance and Accounting
LEG Legal
ENG Engineering
HSE Health Safety and Environment
SEC Security
FIR First Information Report
ITD Information Technology Department
PRC Procurement

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 YYYY – Denotes Sequence number of the document (will start from 0001 for each
department)

Z – Denotes Revision number

i) A: Issued for review
ii) B, C, D .. etc further drafts issued for approval
iii) 0 – Issued for use
iv) 1, 2, 3…. etc. – Further revisions if required

3.0) OMCs POLICY ON DOOR-TO-DOOR DELIVERY (DDD) OF HIGH-

SPEED DIESEL THROUGH START – Ups

There is considerable demand of HSD for stationary equipment like generator sets, earth moving
equipment, heavy machineries used in construction sites, mobile towers, etc. and these may not
have facility / resource to store HSD. There is demand from such customers for delivering HSD
at their door steps.

Govt. of India under the aegis of Department for Promotion of Industry and Internal Trade
(DPIIT), Ministry of Commerce & Industry is promoting Start-Ups for engaging new
entrepreneurs in innovative business solutions. Ministry of Petroleum & Natural Gas also has
envisaged the novel concept of reaching HSD to the door steps of customers by engaging Start-
ups. In view of above and to enable such Start-ups to engage in the reselling of HSD, this policy
has been framed.

This scheme can be availed only by Start-ups registered and recognized by DPIIT, MoC&I.
Start-ups will be required to register themselves as “DDD Resellers” of Oil Marketing
Companies (OMC) and will also be required to sign an Agreement with the concerned OMC.
Such start-ups will be called FuelEnts (Fuel + Entrepreneurs). Eligible Start-ups registered as
“DDD Resellers” will be able to procure HSD directly from supply locations of OMCs or its
Retail Outlets, having facility for loading of such Mobile Dispensers.

Start-ups will be required to obtain requisite statutory approvals / licenses for operation of the
Mobile dispensers from PESO and Certificate for dispensing of fuel from Department of Legal
Metrology. They would also have to comply with other statutory requirements pertaining to
VAT, GST, Motor Vehicle Act, etc. as applicable under State/Central Govt. regulations. In other
words, provisions of Essential Commodities Act, Control Orders and other statutory

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requirements of PESO, Weights & Measures, Taxation, etc. would apply to Mobile Dispensers.
All statutory approvals and Licenses has to be obtained by the Start-ups in their name and will
carry out periodic renewal of such statutory licenses / approvals as per the requirement of
statutory norms at their own cost.

4.0) Scheme for Door-to-Door Delivery (DDD) of HSD through Start-Ups

The scheme for DDD of HSD is purely a business proposition wherein the Start-ups are expected
to themselves assess the business potential and benefits of the scheme prior to making decision
for any investment. Following guidelines for engaging Start-ups and further operations are
proposed for taking this initiative forward:

1. Start-ups registered with Department of Promotion of Industry and Internal Trade (DPIIT),
Ministry of Commerce & Industry (MoC&I) on website www.startupindia.gov.in shall only be
considered by OMCs.

2. Such Start-ups shall be called “FuelEnts” (Fuel + Entrepreneurs).

3. Capsule advertisement shall be brought by OMCs, seeking application from the interested
Start-ups for registration/enrolment as “FuelEnts”.

4. Registration fees per start up shall be Rs. 10,000 per OMC. (taxes as applicable & non-
refundable).

5. Following details are to be mentioned in the application by the applicant:

a. Supply locations of OMC for loading the Mobile Dispenser
b. Number of Mobile Dispensers.

Subsequent to the registration of Start- ups (FuelEnts), provisional Agreement will be signed
with eligible Start- ups (FuelEnts), who will be required to put up the Mobile dispensers with all
requisite statutory approvals / licences to commence the purchase of the product from OMC.
Thereafter, eligible Start- ups (FuelEnts) will be able to procure HSD directly from supply
locations of OMCs, having facility for loading of such Mobile Dispensers. In addition to Supply
Locations of OMCs, Start-ups (FuelEnts) may procure HSD from any Retail Outlet of OMCs
having facility for loading such Mobile Dispensers as per PESO norms.

6. Interest free refundable Security Deposit (SD) of Rs. 1 lakhs per start up to be submitted
by the FuelEnt before signing the agreement. This SD shall be against the violation of any
regulatory guidelines and breach of terms and conditions of “FuelEnt” agreement.

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7. The Security Deposit will be refunded to the FuelEnt upon completion of the agreement
period provided the agreement is not terminated due to violation of any regulatory guidelines
or breach of terms and conditions of “FuelEnt” agreement.

8. “FuelEnts” shall be registered with OMCs as a DDD Reseller.

9. FuelEnt agreement shall be executed on completion of the fabrication of Mobile Dispenser

and PESO license / statutory licenses (principal to principal agreement).

10. One FuelEnt can have Agreement with multiple OMCs on payment of Application fee &
Security Deposit.

11. Agreement shall be for a period of ten years. After successful completion of the period, the
agreement can be extended further on mutually agreed terms and conditions.

12. In case of any Q&Q complaint, OMCs shall forward to DSO (District Supply Officer) /
State Govt. agency.

13. For smooth and safe operation, SOPs issued by PESO / OMC supply location shall be a
part of the agreement.

14. “FuelEnts” to purchase Public Liability Insurance to cover public loss arising out of
accidents.

15. Mobile Dispensers should be empty when reporting to the Terminal/Depot for filling.
There shall not be any dead stock in Mobile Dispensers when reporting to the Terminal/Depot.

16. OMCs’ responsibility with regard to Quality, Quantity, safety, handling of the product
will cease as soon as the Mobile Dispenser leaves the OMC Terminal/Depot premises.

17. FuelEnts’ shall be solely responsible for compliance of PESO / Legal Metrology / MS
HSD Control Order / state tax liabilities and any other applicable statutory norms while
uplifting and delivering HSD to the customers.

18. Pricing will be decided by OMC as per their own internal policy.

19. All tax liabilities/license fee/statutory payments shall be borne by “FuelEnts.”

20. Sales by Mobile Dispenser is to be made only to those equipments in line with the

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Petroleum Amendment Rules, 2019 as notified by Ministry of Petroleum and Natural Gas in the
Gazette of India: Extraordinary dated 29th May, 2019 vide G.S.R. 384(E).

21. Mobile Dispensers shall be deployed, maintained and operated through trained staff by
“FuelEnt” at their own cost. Trained staff should be able to handle safety equipment and
handle exigencies.

22. Based on the market information regarding the start-ups network, concentration of
industries and potential for door to door delivery of HSD, OMC shall put the facility for loading
mobile dispensers at few supply locations to start with depending upon the feasibility at the
OMCs Supply locations in line with PESO norms. Further depending on the requirement,
facilities would be added in other feasible supply locations.

23. SOP (by OMCs) for loading of Mobile Dispenser at Supply Location and SOP (by PESO)
for loading at Retail Outlet and dispensing at Customer location will be part of this policy
document.

Xxxxxxxxxxx

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 Dated: 15.07.2019

SOP FOR LOADING OF MOBILE DISPENSER AT OPERATING

LOCATION UNDER THE SCHEME DOOR-TO DOOR DELIVERY
(DDD) FOR HIGH-SPEED DIESEL

Procedure / SOP for loading of Mobile Dispenser at Supply location

1. Mobile dispenser should have a valid PESO license, pollution license, calibration certificate,
Fitness certificate, Hazardous goods endorsement on driver’s license and all other statutory
licenses as per MV act.

2. Mobile dispenser should have all the safety fittings as required under the provisions of PESO
license and OISD guidelines.

3. Startup vendor to ensure that the mobile dispenser fittings shall be in accordance to the
infrastructure i.e. Top or bottom loading, of the location.

4. All the fittings in the mobile dispenser will meet the requirement of Bottom/Top filling as
applicable at the loading location.

5. Crew of the mobile dispenser should have:

a. Authorization letter from Startup for upliftment of product.
b. Character and antecedent verification of Crew.
c. Dispenser driver should have Hazardous goods endorsement on the driving
license.
d. To meet all other statutory and safety requirements for entry into the premises
of loading location.

6. Startup vendor should place indent at loading location in advance, payment terms shall be as
per the agreement.

7. Mobile dispenser shall be taken into terminal for loading after checking as per all the
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mandatory requirements.

8. Startup vendor to ensure complete emptiness of mobile dispenser before placing the mobile
dispenser for loading at location.

9. Mobile dispenser will be loaded as per the safe filling capacity given in the PESO license
and part load will not be permitted in any case.

10. Crew of mobile dispenser shall follow all the operational, security and safety Standard
operating practices defined and displayed at the loading location premises from entry, loading
and till exit from the loading location.

11. Product delivery at the loading point shall be made through MFM/PD-meter and delivered
volume at natural of PD-meter/MFM shall be taken as final.

12. Loading location will ensure Q&Q of product loaded to the mobile dispenser on Ex-
Marketing installation (Ex-MI) basis only.

13. Authorized Crew/representative of the startup vendor will sigh and acknowledge the
product loaded for its quality and quantity.

14. In addition to above, startup vendor and its authorized crew/representative will follow
instructions/guidelines issued by location from time to time.

15. Upon completion of all above process, the mobile dispenser shall be allowed to leave the
terminal premises.

16. The above process will be repeated for loading of mobile dispenser on reporting for next
loading.

******************************

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 PETROLEUM AND NATURAL GAS REGULATORY BOARD
NOTIFICATION
New Delhi, ……………….

F. No. PNGRB/Tech/5-ROMD/(4)/2020 - In exercise of the powers conferred by section 61

of the Petroleum and Natural Gas Regulatory Board Act, 2006 (19 of 2006), the Petroleum and
Natural Gas Regulatory Board hereby makes the following Regulations, namely: -

1. Short title and commencement

(1) These Regulations may be called the Petroleum and Natural Gas Regulatory Board
(Technical Standards and Specifications including Safety Standards for Door-to-Door
delivery of Liquid Automotive Fuels) Regulations, 2021.

(2) They shall come into force on the date of their publication in the Official Gazette.

2. Definitions
(1) In these regulations, unless the context otherwise requires,

(a) “Act” means the Petroleum and Natural Gas Regulatory Board Act, 2006 (19 of 2006);

(b) “Annexure” means the Annexure appended to the schedule to which it relates;

(c) “Approved Type” means any equipment which has specific approval for use under
specified conditions by competent authority or authorized person, as the case may be, for
such purpose under the law in force;

(d) “Authorised Representative “means a person trained and assigned to carry out a specific
job by the owner or marketing company;

(e) “Board” means the Petroleum and Natural Gas Regulatory Board established under sub
section (1) of section 3 of the Act.

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 (f) “Competent Person” mean a person recognised by the concerned Statutory Authority for
the purpose in respect of which the competency is required;

(g) “Emergency shut off” means a shut off to cut off power supply as well as product supply
which in an emergency, operates automatically/manually or can be operated remotely;

(h) “Filling/ loading facility for a Mobile refueller” means a separate area earmarked within a
retail outlet for filling of licensed Mobile refueller only;

(i) “Mobile refueller” means a licensed vehicle by PESO which is a vehicle integrated unit
consisting of chassis, tank and PTO operated dispenser. It is used for door delivery of Class
B of the petroleum product as per license conditions;

(j) “Product Classification” means Class A – Flash Point below 23 deg C. Class B – Flash
Point 23 deg C and above, upto 65 deg C. Flash point of a volatile liquid is the lowest
temperature at which it can vaporise to form an ignitable mixture in air.

(k) “Schedule” means the schedule appended to these regulations;

(l) “Shall” indicates that the provision in which it occurs is mandatory;

(m) “Should” Indicates that the provision in which it occurs is recommendatory but not
mandatory;

(n) “Standalone parking” means a facility for a Mobile refueller means a separate
private area earmarked outside the retail outlet or supply location for parking of
the licensed Mobile refueller.

(2) Words and expressions used in these regulations but not defined therein, and defined in the
Act or in the rules or other regulations made there under, shall have the meanings respectively
assigned to them in the Act or such rules or regulations, as the case may be.

3. Scope

(1) The provisions of these regulations shall apply to door-to-door delivery of Liquid
Automotive Fuels.

(2) The provisions of these regulations cover the minimum requirements for engineering and
safety considerations in layout, design, operating procedures, maintenance, inspection,
safety, emergency management plan etc. for door-to-door delivery of Liquid Automotive
Fuels.
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4. The standard

(1) The technical standards and specifications including safety standards for petroleum retail
outlets are as specified in Schedule-I which relate to minimum requirements in design,
operation, inspection, maintenance, safety, emergency management etc. for filling facility
of Mobile refueller at a Petroleum Retail Outlet (PRO).

(2) The technical standards and specifications including safety standards for petroleum retail
outlets are specified in Schedule-2 which relate to layout, design, operating procedures,
maintenance, inspection, safety, emergency management plan, for fuelling of Commercial
vehicles and parking of Mobile Dispenser (for Class B Product).

5. Compliance to these regulations

(1) The Board shall monitor the compliance to these regulations either directly or through an
accredited third party as per separate regulations made under the Act on third party
conformity assessment.

(2) The Board of the concerned entity, within ninety days of the commencement of these
regulations shall appoint one of its directors, who shall be responsible for ensuring
compliance to these regulations as applicable to them.

(3) Any entity intending to set up loading facilities at retail outlet for door-to-door delivery of
liquid automotive fuels as well as for fuelling of Commercial vehicles and parking of Mobile
Dispenser (for Class B Product) shall make available its plan including design consideration
conforming to these Regulations to Petroleum and Explosives Safety Organisation (PESO)
for their approval.

(4) If an entity has laid, built, constructed aloading facility atretailoutlet for door to door delivery
or which maybe under construction or have expanded, based on some other standard, that is
not meeting the requirements specified in these regulations, then, the entity shall carry out a
detailed quantitative risk analysis (QRA) of its infrastructure and shall thereafter take
approval from its highest decision making body or its board for non-conformities and
mitigation measures and such approval along with the compliance report, mitigation
measures and implementation schedule shall be submitted to Petroleum and Natural Gas
Regulatory Board within six months from the date of commencement of these regulations.

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6. Default and Consequences:

(1) There shall be a system for ensuring compliance to the provisions of these regulations
through conduct of technical and safety audits during the construction, commissioning and
operation phase.
(2) In case of any deviation, shortfall or default in compliance to these regulations, the entity
shall be given time for rectification of such deviation, shortfall or default and in case of non
compliance, the entity shall be liable for any penal action under the provisions of the Act or
termination of operation or termination of authorization to conduct business, or both.

7. Requirements under other statutes:

It shall be necessary for concerned entity to comply with other statutes and the rules and
regulations made there under as applicable and to obtain the requisite approvals from the
concerned competent authorities for Door-to-door retail outlet dispensing of Automotive fuels
or for fuelling of Commercial vehicles and parking of Mobile Dispenser (For Class B Product)

8. Miscellaneous:

(1) If any dispute arises with regard to the interpretation of any of the provisions of these
regulations, the decision of the Board thereon shall be final.
(2) The Board may at any time, by order and in appropriate cases make such relaxation in any
provision of these regulations as may be specified in the order.
(3) The Board may issue such guidelines consistent with the Act and the rules and regulations
made thereunder for the proper implementation of these regulations as it may deem fit.

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 SCHEDULE 1

[See regulation 4(I)]

FILLING AND PARKING FACILITY AT FORM XIV LOCATION FOR OWN OR

THIRD PARTY MOBILE REFUELLERS AND SOP

CONTENTS

S.NO. DESCRIPTION

1.0 Scope

2.0 Layout and Facilities

3.0 Operating Procedures

4.0 Maintenance

5.0 Safety Equipment

6.0 Emergency Plan & Procedure

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1.0 Scope

The technical standard and specifications including safety standards under this Schedule
lays down minimum requirements in design, operation, inspection, maintenance,
training and safety for loading facilities of Mobile refueller at a petroleum retail outlet.

2.0 Layout and facilities

2.1. General

(i) The approach to filling facility for Mobile refueller should ensure unobstructed
movement of vehicles and provision for entry and exit of Mobile refuellers.

(ii) Location equipment, entrance, exit and paving within the Filling facility shall be
arranged in such a manner so as to avoid the risk of any collision amongst the
vehicles.

(iii) Filling facility should have access to mobile firefighting equipment.

(iv) There shall be no overhead electric cable or HT line above the filling facility.

(v) The filling facility shall be within the licensed area of petroleum retail outlet.

(vi) Filling facility shall be of minimum 10m X 10m area.

(vii) Class B Mobile refueller should be loaded at the filling facility.

(viii) The area shall have rigid or approved HDPE pipeline drawn from the underground
tank in retail outlet or a separate approved tank within the retail outlet.

(ix) The filling facility shall be either top or bottom loading with metering system.

(x) The filling facility should be segregated from other facilities of the petroleum retail
outlet. Since, retail outlet in itself is having brick work or fence boundary of total
1.2m as per PESO rules. Providing a fencing within the retail outlet should not be
necessary for specially prepared area for loading of mobile refueller, until and
unless it is required for safety.

(xi) The space for parking of mobile refueller should be within the filling facility or

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 separate.

(xii) The space for parking and filling point shall observe at least 4.5 m clearance all
round from center of refueller.

(xiii) There shall be no restriction on the permission number of mobile refuellers till it
is meeting the criteria mentioned as per Schedule II of SOP for Parking at private
premises.

(xiv) Filling facility shall be monitored by CCTV camera. Either the camera at Retail
outlet should be used for continuous monitoring of this filling facility or a separate
CCTV camera shall be provided.

2.2. Civil

(i) Loading bay within the filling facility shall have stable and uniform hard stand
(paving, PCC, etc.) and peripheral area may be developed with the paver
block/PCC and same shall match with the existing driveway area.

(ii) Collection pit with provision of isolation valve shall be provided for drainage
within the filling facility, to contain spillage of fuel and emulsified surface water.
Adequate arrangement shall be provided for disposal of collected material
complying with CPCB or state pollution control board requirements.

(iii) The loading bay shall have periphery drainage with grating connected to collection
pit.

(iv) Arrangement shall be done for mounting metering assembly, 2 no. ESD push
button, Bottom/Top loading arm or hose and spout arrangements and other
automation/electronic control equipment.

2.3. Mechanical

(i) Piping arrangement shall be laid from existing underground fuel tank or header at
Retail outlet or new licensed underground tank to metering assembly in the filling
facility.

(ii) HDPE or rigid underground pipe of appropriate size shall be laid upto the filling
facility.

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(iii) Adequate arrangement for weather protection of equipment within the filling
facility shall be made.

(iv) Metering unit shall consist of strainer cum air eliminator, PD Meter/MFM, DCV
and loading arm with spout/ hose with spout for top loading or bottom loading
arm/hose with coupler.

(v) Provision shall be made within the filling facility for initial and annual calibration
with Master meter/prover. The filling facility shall have flameproof electrical
socket and connection for master meter. Design shall ensure zero spillage during
connection / disconnection of master meter/prover during calibration of service
meter.

2.4. Electrical

(i) Filling facility area shall have 2 no. Emergency stop push button, one shall be
located near metering unit and another at the entry gate of the filling facility. Both
ESDs should be integrated with the existing ESDs of retail outlet.

(ii) UPS Supply should be given for the automation and metering systems for the filling
facility.

(iii) Dedicated maintenance free earth pit / electrode with GI earthing strip shall be
provided near the loading platform within the filling facility.

(iv) Earthing strip shall be connected to the existing earthing grid of RO, wherever
Possible.

(v) Plug compatible to API Optic socket 6 or 10 pin shall be provided at the filling
point for earthing of mobile refueller or Crocodile clip attached to 1.5 mm thick
and 6mm width copper braided wire of 6 mt length as applicable.

(vi) Flameproof type lighting fixture shall be provided for illumination and night
loading, if installed in the Hazardous area. LUX level at the loading area shall be
minimum 60.

(vii) The lighting fixtures shall be placed to allow obstruction free movement of mobile
refueller.

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2.5. Instrumentation
Metering assembly in the filling facility should be controlled by an approved W&M
model.

3.0 Operating procedures

3.1. General

(i) Driver and Fuel attendant to wear only cotton clothes.

(ii) Driver and Fuel attendant to use safety helmets and safety shoes available during
the mobile refueller operations.

(iii) Driver and Fuel attendant not to carry mobile, matchstick or any flammable
material within the filling facility.

(iv) Driver, fuel attendant and fuel browser crew shall be trained for undertaking the
loading as well as fueling activities in safe manner and as per Standard Operating
Procedures.

3.2. Parking

(i) Driver shall park the mobile refueller in the designated location within the retail
outlet as shown in the licence issued by PESO.

(ii) Once the vehicle is parked, driver shall ensure that the master switch is disengaged.

(iii) Driver shall park the vehicle in neutral gear with hand brakes applied.

3.3. Filling

(i) The authorised representative shall check for mobile phone, matchbox, cotton
cloth pieces, empty containers, etc., at the entry point of the filling facility.

(ii) The Mobile refueller shall then be directed to park in the specially prepared area
for loading in drive out position. Once parked the Fuel bowser crew and the
authorised representative will follow the below steps:

a. The engine to be turned off, handbrake applied and Master Switch disengaged

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 ensuring there is no power supply in the system. Wheel chokes to be placed in
front and rear wheels of the vehicle.

b. Fire extinguishers shall be placed at easily accessible position.

c. Earthing shall be provided to the vehicle via Plug compatible to API Optic
socket 6 or 10 pin or Crocodile clip attached to 1.5 mm thick and 6mm width
copper braided wire of 6 mt length as applicable.
d. Loading attendant shall connect the Bottom loading coupler to the mobile
refueller in case of bottom filling facility. For top filling facility, spout
connected to loading arm/hose assembly to be placed in fill point of the
mobile refueller.

e. Fuel attendant/ loading operator shall check the Mobile refueller for
quantity of product available inside with the help of dip rod and record.

f. The loading operator shall commence loading while the driver shall stay
near the vehicle and fuel attendant shall stay near the connected coupler.

g. Driver shall remain with the truck, check for any leakage during loading
and avoid any entry of unauthorised personnel during loading.

h. If any leakage is encountered during loading, the Mobile refueller shall not
be loaded further. Loading shall be stopped; product shall be decanted in
underground storage tank and the leakage shall be arrested permanently
before commencing further loading.

i. If any leakage is witnessed in the loading Bay, the loading shall be stopped,
leakage to be arrested permanently and only then further loading shall
commence.

j. Once the loading is complete Loading arm/ hose spoute arrangement / hose
shall be removed, dome cover to be closed by fuel attendant. The top
compartment shall then be locked by Loading operator. Bonding reels clips,
fire extinguishers and wheel chokes shall be removed and kept back. Master
switch shall be disengaged to allow power supply.

k. Post Completion all the above operation vehicle shall move out of the retail
outlet for delivery.

The detailed SOPs for loading of Mobile Dispenser at Retail Outlet is attached as
Annexure I.

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3.4. Transportation

(i) Driver to ensure that the dispensing nozzle is locked and is properly stowed in its
holder.
(ii) During driving the speed of the vehicle should not exceed 60 Kmph anytime.
(iii) Driver and Fuel attendant shall never leave the vehicle unattended.
(iv) The vehicle shall not be parked on a public road or in any congested area.

3.5. Refueling at customer premises

(i) Before parking at the customer premises, the driver and fuel attendant should
ensure that the customer premise is clear of any visible Hazard such as open fire,
high tension line, welding activity, etc. Driver and Fuel Attendant to ensure that no
person smokes or carry matches, fire, lights or any article capable of causing hazard
in the fueling area.

(ii) Driver to park the vehicle in "Drive-Out" position with handbrake applied.

(iii) Fuel attendant to place wheel chokes at front & rear wheels so that vehicle remains
immobile during fueling.

(iv) Mobile refueller to be properly earthed before fueling.

(v) Portable fire extinguisher to be kept at an easily accessible position.

(vi) Fuel attendant to place safety cones with chain to cordon the area for on- Site
fueling to avoid any form of trespassing.

(viii) Inter-distance: -

(a) Vehicle shall be kept at a minimum six metre distance for Petroleum Class
B from any protected works all-round during refueling the tanks of heavy
vehicles or machineries and stationery equipment as the case may be.

(b) Mobile refueller of licensed capacity up to three thousand litres for

Petroleum Class B shall be kept at a distance of minimum of 4.5 metre
distance from any protected works all-round during refueling.

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 (c) The fill point shall be at a horizontal clearance of 3 metre and vertical
clearance of 1.2 metre all-around.

(ix) The length of the sound and electrically continuous hose shall not exceed 10 metre.

(x) Unwring the hose reel and take the nozzle up to the fuel tank of asset.

(xi) Fuel attendant to start the dispensing.

(xii) Every care shall be taken to prevent escape of petroleum into any drain or sewer or
public road by Refueller and by the customer.

(xiii) After the transaction is complete the hose reel is wound back to its original position.

(xiv) Fuel attendant to ensure all fire extinguishers, safety cones and chains, earthing and
bonding reels, wheel chokes are kept back before moving to the next location.

The detailed SOPs for Refueling at Customer Premises and SOPs for fueling of
Commercial vehicles in designated areas are attached as Annexure II.

4.0 Maintenance

(i) A comprehensive maintenance schedule for equipment in filling facility shall be

formulated for safe operable condition.

(ii) Preventive maintenance schedules shall be drawn for all equipment, in accordance
with manufacturer’s recommendations, and established mandatory or
recommendatory standards.

(iii) Records of all preventive maintenance undertaken shall be maintained.

(iv) Repairs involving non-routine maintenance work, shall be carried out after issuance
of work permit as per approved formats of Retail outlet.

(v) The work permit shall be issued by company authorized person or dealer or
manager, at the retail outlet, as per the class of activities detailed in the code for
Retail outlet

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5.0 Safety Equipment

(i) Design of filling facility shall ensure safety of working personnel during operations.

(ii) Fall arrestor arrangements shall be In-built in Mobile refuellers.

(iii) Layout shall ensure that Mobile Refueler are always in “drive out” position and
there is no hindrance to movement before or after filling.

(iv) 1 no. 9kg DCP fire extinguisher and 2 nos. sand buckets with shed shall be provided
in the Filling facility.

(v) SOP of loading shall be displayed within the filling facility in English and in Hindi/
Vernacular language.

6.0 Emergency plan and procedure

(i) During filling of Mobile refueller at retail outlet, the Emergency plan prepared for
the outlet shall be adhered to.

(ii) Any accident, fire or explosion occurring in the licensed vehicle, which is attended
with loss of human life or serious injury to person or property shall be immediately
reported to the nearest Magistrate or to the officer in-charge of the nearest police
station having jurisdiction and by telephone or fax or e-mail to the Board.

(iii) Typical site emergency plan for refueling sites shall be prepared for implementation
in case of emergency and the copy of such emergency plan shall be submitted to
the district authority.

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 Annexure I

STANDARD OPERATING PROCEDURES (SOPs) FOR LOADING OF MOBILE

DISPENSER AT RETAIL OUTLETS

(i) Mobile dispenser accepted for loading shall conform to all updated technical regulations and
should have valid PESO license.

(ii) Mobile dispenser either be owned and operated by OMC or an operator/Dealer authorised by
OMC and shall have valid agreement/ Contract with OMC for distribution of petroleum
product.

(iii) Mobile dispenser operator shall carry a valid calibration license for metering unit/ equipment
installed for the purpose of refuelling.

(iv) Driver of the Mobile dispenser shall have HAZCHEM certificate for handling of Hazardous
product through recognised training institute.

(v) Mobile dispenser shall be refuelled at Retail Outlets/Storage Point having valid license from
PESO for refuelling mobile dispenser & shall be parked at specified place for fuelling at
Retail out/ Gantry in drive-out position on horizontal platform.

(vi) Before start of loading operation, a 9/10 Kg DCP Fire extinguisher shall be placed in front of
mobile dispenser so that filling faucet can be easily accessed in case of emergency.

(vii) Place the board of “Tank Lorry under Filling “in front of the Mobile Dispenser.

(viii) The engine of the mobile dispenser shall be switched off during loading operation.

(ix) Hand brake shall be applied during refueling.

(x) Mobile dispenser shall be parked in neutral gear during Loading.

(xii) Tyres shall be scotched with wooden wedges.

(xiii) Mobile dispensers shall be bonded with the Earth Pit / Gantry structure by means of
a flexible electrically continuous earthing wire.

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(xiv) Filling hose pipe / loading arm of the product shall be properly secured with the Mobile
dispenser.

(xv) No simultaneous operation of tank lorry decantation and mobile dispenser loading will be
undertaken at the Retail Outlet.

(xvi) During loading, both the driver & helper shall be present so that the vehicle can be removed
instantly in the event of any emergency.

(xvii) Earthing / bonding connections shall not be removed till the tank lorry is ready to move
out from the bay so that adequate time (minimum 2 minutes) is given for dissipation of
electrical charges generated during filling.

(xviii) Ensure that there is no leakage from any part of the loaded tank lorry.

(xix) Ensure necessary sealing/locking is in place before dispatch of the Mobile dispenser.

(xx) After completion of mobile dispenser loading / Billing /record keeping and stock
reconciliation mobile dispenser shall be allowed to leave from Retail outlet for refuelling.

(xxii) Flow meter having preset mode quantity of petroleum product is only used for loading
browser.

Annexure II
A) STANDARD OPERATING PROCEDURES (SOPs) FOR REFUELING AT
CUSTOMER PREMISES

(i) Mobile dispenser shall carry a valid calibration license for tank as well as metering unit/
equipment installed for the purpose of refuelling.

(ii) Mobile Dispenser should be PESO approved.

(iii) Mobile dispenser shall deliver fuel only to registered customers and Geo Fencing feature
shall be part of it.

(iv) Site specific emergency plan shall be prepared and submitted to district authorities.

(v) Length of each dispensing hose should be restricted to maximum 10 mts.

(vi) Dispensation shall be thru auto cut off nozzle and nozzle shall have ATEX/UL/KHK/PESO

Rev-A Page 24
 certification.

(vii) Mobile Dispenser shall be parked in drive out position.

(viii) Mobile dispenser operator shall take and ensure the validity of public liability insurance.

(ix) Safety features like emergency shutdown button shall be made available at three places -
a. Driver’s cabin
b. Near display console
c. Hand held device.

(x) Interlock arrangement of dispensing of fuel with bowser in neutral gear shall be provided and
hand brakes applied during parking / loading / fuelling.

(xi) The fuelling area shall be segregated by barricading / traffic cones observing required safety
distances.

(xii) Place the board of “Mobile dispenser Under refueling “in front of the Mobile Dispenser.

(xiii) Before start of fuelling operation, a 9/10 KG DCP Fire extinguisher shall be placed in front
of mobile dispenser so that filling faucet can be easily accessed in case of emergency.

(xiv) Hand brake shall be applied.

(xv) Mobile dispenser shall be parked in neutral gear during fuelling.

(xvi) Master switch of the dispensers shall be switched off except during refuelling.

(xvii) Tyres shall be scotched with wooden wedges or rubberised or metallic wheel chokes.

(xviii) Mobile dispensers shall be bonded with the Earth Pit / Gantry structure by means of a
flexible electrically continuous earthing wire.

(xix) Ensure necessary sealing is in place before start of fuelling operation.

(xx) Fuelling to be done in the equipment / customer tank only when the equipment is not in
Operating condition.

(xxi) During fuelling, both the driver & helper shall be present so that the vehicle can be
removed instantly in the event of any emergency.

Rev-A Page 25
(xxii) Earthing / bonding connections shall not be removed till the tank lorry is ready to move
out from the bay so that adequate time (minimum 2 minutes) is given for dissipation of
electrical charges generated during filling.

(xxiii) Ensure that there is no leakage from any part of the loaded tank lorry.

(xxiv) Ensure nil spillage during the fuelling operation.

(xxv) Empty or partially filled mobile dispenser may be parked at licensed retail outlets/
Petroleum Installations/any designated parking only duly approved by PESO for the
purpose.

(xxvi) Ensure there is no naked fire, loose electrical connections, smoking in the vicinity of
Fuelling location.

(xxvii) Three-meter clear safety distance shall be ensured around the fill point of the equipment /
nozzle of dispenser.

(xxviii) Every care shall be taken to prevent escape of petroleum into any drain / sewer or public
road.

(xxix) During transportation

a. The vehicle shall not be parked on a public road or in any congested area.
b. Vehicle speed should not exceed 60 kmph.

B) STANDARD OPERATING PROCEDURES (SOPs) FOR FUELING OF

COMMERCIAL VEHICLES

(i) Refuelling of commercial vehicles shall be done only in designated areas whose typical layout
is approved by PESO.

(ii) NOC for such operations to be provided by land owner or competent authority of the
establishment e.g., Transport Nagar, Bus depot etc.

(iii) The parking place minimum 10m X 10m for the Mobile Dispenser should be free from any
hindrances or fire hazard.

(iv) Mobile Dispenser shall be positioned only at ground floor which shall be open to sky while
refueling. The Establishments (Society, Corporation in case of Govt. land, transport Nagar
authority etc.) shall give NOC for such operations with surety of manned operation.

Rev-A Page 26
(v) The establishments shall inform the local Fire department.

(vi) Other distance norms shall be in line with stationary equipment refuelling as prescribed in
the PNGRB regulations.

SCHEDULE 2

[See regulation 4(II)]

COMPACT, STANDALONE FILLING AND PARKING FACILITY FOR MOBILE

REFUELLERS AND SOP

CONTENTS

S.NO. DESCRIPTION

1.0 Scope

2.0 Layout and Facilities

3.0 Safety and Operating Procedures

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1.0 Scope

The technical standard and specifications including safety standards under this Schedule
lays down minimum requirements for the standalone parking facility of the mobiles
refueller.

2.0 Layout and facilities

2.1 General

(i) The approach to Standalone parking facility for Mobile refueller should ensure
unobstructed movement of vehicles and provision for entry and exit of Mobile
refuellers.

(ii) Location equipment, entrance, exit and paving within the Filling facility shall be
arranged in such a manner so as to avoid the risk of any collision amongst the
vehicles.

(iii) Standalone parking facility should have easy access to mobile firefighting
equipment.

(iv) There shall be no overhead electric cable or HT line above the filling facility.

(v) The Standalone parking shall be of minimum 10mX10m area.

(vi) Licensed Mobile refueller may be parked at the filling facility.

(vii) In case of more than one Mobile dispenser within the same parking area, the
distance between the two bowsers (Body to body) shall be minimum 1.5 M.

(viii) The space for parking shall observe at least 4.5 m clearance all round from the
centre of the mobile refueller.

(ix) Parking facility should be monitored by CCTV camera.

2.2 Civil

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 (i) Parking Area to be levelled driveway with minimum 9X9 meter area.

(ii) Parking space shall have proper fencing with 1.2-meter height wall and 2-meter
industrial fencing on the same.

(iii) The gate should be provided with proper locking arrangements.

2.3 Electrical

(i) The lighting fixtures shall be placed to allow obstruction free movement of
mobile refueller.

(ii) Parking area shall be illuminated with light with min lux level of 60.

3.0 Safety and Operating procedures

3.1 The parking area should be free from any overhead high tension electric cable and no one
shall carry mobile, matchstick or any flammable material within the filling facility.

(i) Driver shall park the mobile refueller in the designated marked place at parking area.

(ii) Once the vehicle is parked, driver shall ensure that the master switch is engaged.

(iii) Driver shall park the vehicle in neutral gear with hand brakes applied.

3.2 Layout shall ensure that MDU are always in “drive out” position and there is no hindrance
to movement of MDU before or after parking.

3.3 1 no. 9kg DCP fire extinguisher and 2 nos. sand buckets with shed shall be provided in
the Filling facility.

3.4 SOP of loading shall be displayed within the filling facility in English and in Hindi/
Vernacular language.

3.5 The display board should be displayed at gate in a prominent way as “Restricted Area”
License number, Owner name and contact details, Police, Fire, Ambulance number
should be displayed on the board.

3.6 While in parked condition, Vehicle has to be in the drive out positions only.

Rev-A Page 29
The detailed SOPs for parking of bowsers for Door-to-Door Delivery of Fuel at Private
premises is attached as Annexure III.

Annexure III

SOP for parking of bowsers for Door-to-Door Delivery of Fuel at Private premises

(For Petroleum Class B High Speed Diesel only)

1. Bowsers for Door-to-Door Delivery of fuel should be parked at a location in addition to

existing provision to park the bowsers in the approved licensed premises by PESO.

2. SOPs are required to be signed by bowser owner.

3. Strictly following the SOPs is a self-declaration by the bowser owner and any violation of
SOP shall be a sufficient and adequate reason for cancellation of license/ permission granted
to bowser owner by PESO or district authorities.

4. The parking place shall conform to the following requirements:

(i) The bowser shall not be parked on a public road or any congested area or at a place within
9 meters of any source of fire.

(ii) Petroleum carried in the bowser shall not be loaded, unloaded, transferred into any
container or into fuel tank of any motor conveyance or any internal combustion engine or
storage tank within the parking space.

(iii) The approach to standalone parking facility for bowser should ensure unobstructed entry
and exit of bowser. (Entry and exit can be same).

(iv) Standalone parking facility should have easy access to firefighting equipment.

(v) The parking area shall be open to sky and there shall be no overhead electric cable or
hightension electric line above the parking facility and shall be on leveled ground.

(vi) The standalone parking shall be of minimum 10 m X 10 m area for one bowser only.

(vii) In case of more than one bowser to be parked then, each bowser shall observe 4.5 meters
clear safety distance all around. The distance shall be measured from the centre of the
parking platform for each bowser.

Rev-A Page 30
 (viii) The parking facility shall be segregated from other facilities and protected works by
providing fencing of total height 1.2 meters.

(ix) Parking area shall be with sufficient illumination along the fence.

(x) No person shall smoke and no matches, fire, lights or articles or substances capable of
causing ignition of petroleum shall be allowed at any time in proximity to bowser or in the
parking facility.

(xi) Once the vehicle is parked, driver shall ensure that the master switch shall be dis- engaged/
switched off and the wheels of vehicle shall be secured by efficient brakes or by scotching.

(xii) It shall be the responsibility of the bowser owner to have the legal and physical possession
of the parking area for parking of bowsers in the licensed area.

(xiii) One number of 9 Kgs DCP fire extinguisher and 2 nos. sand buckets with shed shall be
provided in the parking facility at an accessible location.

(xiv) The premises shall be manned and attended at all the time.

(xv) The premises shall have notice board displayed at a prominent place mentioning
“Restricted Area”, license number, owner’s name his contact details, Contact Number of
nearest Police Station, Fire Station, Hospital & Ambulance.

(xvi) The adherence to the above SOPs shall be administered in accordance with the gazette
notification 903 (E) dated 10 th December, 2019 of the Motor Spirit and High-Speed Diesel
(Regulation of Supply, Distribution and Prevention of Malpractices) Order, 2005.

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