website :http://biz.lgservice.

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e-mail : http://LGEservice.com/techsup.html

WASHING MACHINE
SERVICE MANUAL
CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE PROBLEMS
CORRECTLY BEFORE OFFERING SERVICE.
BEFORE SERVICING THE WASHING MACHINE, UNPLUG THE POWER
CORD TO AVOID THE RISK OF AN ELECTRIC SHOCK.
WHEN SERVICING INTERNAL PARTS, USE ONLY SERVICE PARTS
SUPPLIED FROM LG.
AFTER SERVICING THE ELECTRIC WIRE, INSURE THAT INSULATION
TAPE IS APPLIED TO PREVENT AN ELECTRICAL SHORT.

MODEL: WD1412RTA (1~9) / WD1412RT (1~9)

 CONTENTS
1. SPECIFICATIONS ............................................................................................................................. 3
2. FEATURES & TECHNICAL EXPLANATION ..................................................................................... 5
3. PARTS IDENTIFICATION ................................................................................................................. 7
4. INSTALLATION .................................................................................................................................. 8
5. OPERATION ................................................................................................................................... 14
6. WIRING DIAGRAM / PCB LAYOUT ................................................................................................ 18
7. TROUBLESHOOTING ......................................................................................................................22
7-1.BEFORE PERFORMING SERVICE ......................................................................................... 22
7-2.LOAD TEST MODE .................................................................................................................. 22
7-3.HOW TO CHECK THE WATER LEVEL FREQUENCY ............................................................ 23
7-4.HOW TO CHECK THE TEMPERATURE OF EACH THERMISTOR AT OPERATING CONDITION ...... 23
7-5.ERROR DISPLAY ..................................................................................................................... 24
7-6.TROUBLESHOOTING WITH ERROR ..................................................................................... 26
• IE (Water Inlet Error) .............................................................................................................. 26
• UE (Unbalanced Error) ........................................................................................................... 27
• OE (Water Outlet Error) .......................................................................................................... 28
• FE (Over Flow Error) .............................................................................................................. 30
• PE (Pressure Sensor S/W Error) ............................................................................................ 31
• dE (Door open Error) .............................................................................................................. 32
• tE (Thermistor (Heating) Error) ............................................................................................... 33
• LE (Motor Lock Error) ............................................................................................................. 34
• AE (Water leakage) ................................................................................................................ 36
• dHE (Dry Heater Error) ........................................................................................................... 37
• Dry Heater Trouble ................................................................................................................. 38
• Dry Fan Motor Trouble ........................................................................................................... 39
8. TROUBLESHOOTING OTHER ...................................................................................................... 40
• PE (Power Failure or no power) ............................................................................................. 40
• No power ................................................................................................................................ 41
• Vibration & Noise during spin ................................................................................................. 42
• Detergent & Softener does not flow in .................................................................................... 43
• Water Leak ............................................................................................................................. 44
9. PART INSPECTION ........................................................................................................................ 46
9-1.FILTER ASSEMBLY (LINE FILTER) ......................................................................................... 46
9-2.DOOR LOCK SWITCH ASSEMBLY ......................................................................................... 47
9-3.STATOR ASSEMBLY ............................................................................................................... 49
9-4.PUMP MOTOR ASSEMBLY ....................................................................................................... 52
9-5.INLET VALVE ASSEMBLY ....................................................................................................... 53
10. DISASSEMBLY INSTRUCTIONS .................................................................................................. 54
11. EXPLODED VIEW AND PART LIST .............................................................................................. 62
2
 ITEM WD1412RTA (1~9)
POWER SUPPLY 220 V ~, 60 Hz
PRODUCT WEIGHT 72 kg
WASHING 190 W
ELECTRICITY SPIN 380 W
CONSUMPTION DRAIN MOTOR 30 W
WASH HEATER 2120 W
WASH 46 rpm
REVOLUTION
SPEED SPIN 1400RPM : No Spin / 400 / 800 / 1000 / 1400

2
OPERATION WATER PRESSURE 100 ~ 1000 kPa (1.0 kgf / cm ~ 10.0 kgf / cm2)
CONTROL TYPE Electronic
WASH CAPACITY Refer to the Rating Label
DIMENSION 600 mm (W) x 640 mm (D) x 850 mm (H)
Cotton, Cotton Eco, Mix, Easy Care, Duvet, Baby Care,
WASH PROGRAM Skin Care, Sports Wear, Wool, Quick 30, Silent Wash, Rinse+Spin,
Dry Only, Wash+Dry
RINSE Normal, Rinse+, Rinse++, Rinse++Hold, Normal+Hold
DOOR SWITCH TYPE PTC+Solenoid
WATER LEVEL by Pressure Sensor S/W
RESERVATION From 3 hours to 19 hours
SENSING LAUNDRY AMOUNT Adapted
FUZZY LOGIC Adapted
DISPLAY REMAINING TIME Adapted
ERROR DIAGNOSIS 10 items
POWER AUTO OFF Adapted
CHILD LOCK Adapted
AUTO RESTART Adapted
TIME SAVE Adapted

WARNING
To reduce the risk of personal injury, adhere to all industry recommended safety procedures including
the use of long sleeved gloves and safety glasses.
Failure to follow all of the safety warnings in this manual could result in property damage, personal
injury or death.

4
 ITEM WD1412RT (1~9)
POWER SUPPLY 127 V ~, 60 Hz
PRODUCT WEIGHT 72 kg
WASHING 190 W
ELECTRICITY SPIN 380 W
CONSUMPTION DRAIN MOTOR 30 W
WASH HEATER 2120 W
WASH 46 rpm
REVOLUTION
SPEED SPIN 1400RPM : No Spin / 400 / 800 / 1000 / 1400

2
OPERATION WATER PRESSURE 100 ~ 1000 kPa (1.0 kgf / cm ~ 10.0 kgf / cm2)
CONTROL TYPE Electronic
WASH CAPACITY Refer to the Rating Label
DIMENSION 600 mm (W) x 640 mm (D) x 850 mm (H)
Cotton, Cotton Eco, Mix, Easy Care, Duvet, Baby Care,
WASH PROGRAM Skin Care, Sports Wear, Wool, Quick 30, Silent Wash, Rinse+Spin,
Dry Only, Wash+Dry
RINSE Normal, Rinse+, Rinse++, Rinse++Hold, Normal+Hold
DOOR SWITCH TYPE PTC+Solenoid
WATER LEVEL by Pressure Sensor S/W
RESERVATION From 3 hours to 19 hours
SENSING LAUNDRY AMOUNT Adapted
FUZZY LOGIC Adapted
DISPLAY REMAINING TIME Adapted
ERROR DIAGNOSIS 10 items
POWER AUTO OFF Adapted
CHILD LOCK Adapted
AUTO RESTART Adapted
TIME SAVE Adapted

WARNING
To reduce the risk of personal injury, adhere to all industry recommended safety procedures including
the use of long sleeved gloves and safety glasses.
Failure to follow all of the safety warnings in this manual could result in property damage, personal
injury or death.

4
2. FEATURES & TECHNICAL EXPLANATION
2-1. FEATURES
Inverter Direct Drive system
The advance Brushless DC motor directly drives the drum without belt
and pulley.

6 motion
Washer is able to perform various drum actions or a combination of different actions
depending on the wash program selected.
Combined with a controlled spin speed and the ability of the drum to rotate both
left and right, the wash performance of the machine is greatly improved, givong
you perfect results every time.

Direct Drive System

The advanced Brushless DC motor directly drives the drum without belt and pulley.

Built-in Heater
Internal heater automatically heats the water to the best temperature on selected cycles.

More economical by Intelligent Wash System

Intelligent Wash System detects the amount of load and water temperature, and then
determines the optimum water level and washing time to minimize energy and water
consumption.

Child Lock
The Child lock prevents children from pressing any Buttons to change the settings during
operation.

Low noise speed control system

By sensing the amount of load and balance, it evenly distributes load to minimize the
spinning noise level.

5
2-2. DETERMINE WASHING TIME BY FUZZY LOGIC
To get the best washing performance optimal time is determined by sensing the water
temperature, selected washing temperature and laundry amount.

water
temperature
washing time

selected FUZZY the best

washing rinse time washing
temperature LOGIC
performance

spin rhythm, time

laundry
amount

SENSING PROCESSING DETERMINATION EFFECT

2-3. WATER LEVEL CONTROL

This model adopts a pressure sensor which can sense the water level in the tub.
Water supply is stopped when the water level reach the preset level, then washing program proceeds.
Spinning does not proceed until the water in the tub reduces to a certain level.

2-4. THE DOOR CAN NOT BE OPENED

While program is operating.
While Door Lock light is on.

6
 3. PARTS IDENTIFICATION

Transit Bolts Power Plug

If the supply cord is damaged,
Drawer it must be replaced by the
manufacturer or its authorized
service technician in order to
avoid a hazard.

Control Panel
Drain Hose
Drum

Drain Pump Filter

Door
Drain Plug

Adjustable Feet Lower Cover Cap

ACCESSORIES

Inlet hose(1EA) Option : Hot / Cold(2EA) Spanner

7
4. INSTALLATION
INSTALLATION
The appliance should be installed as follows.

1 Check the conditions of installation area.

1. Check level ground.

horizontal

On raised foundations or upper level homes, the vibrations can be caused by the type of flooring.
It may be necessary to move the machine to a different area in the home or have the floor
reinforced to properly support the operation of the unit.

2. Check for humidity or any foreign objects under the feet.

Clean the floor, there should be no foreign objects under the feet.
If the unit has foreign objects underneath the feet, this will prevent the unit from being leveled properly
and will cause vibrations and slipping.
Remove any foreign objects, if any from underneath the machine and level unit properly.
See below for examples of foreign objects.

Purchased Carpet Paper Laminated

stopper paper

2 Open the box and check appliance condition.

Washer This leveling (or spanner) wrench must

be used to remove the shipping bolts
and level the unit. This should be kept
Base Packing
for future use.

Spanner

8
3 Use spanner to remove transit bolts.
Without removal of transit bolts
  and 
.
X 4 EA
Transit bolts

4 Confirm the distance between the appliance and the wall.

More than 2cm If the distance is less than 2cm,
the water supply hose will
 or .

5 The tap connection and hose connection must be parallel.

■ Connecting water supply hose
• Water supply pressure must be between 100 kPa and 1000 kPa (1.0 ~ 10.0 kgf / cm2)
• Do not strip or crossthread when connecting Inlet hose to the valve.
• If the water supply pressure is more than 1000 kPa, a decompression device should be installed.
• Periodically check the condition of the hose and replace the hose if necessary.

Step1 : Check rubber seal inlet hose

• Two rubber seals are supplied with the water inlet hoses.
They are used for preventing water leaks. Make sure the connection to
taps are sufficiently tight.

Hose
connector
Rubber
seal

Step2 : Connect hose to water tap

Type-A : Connecting Screw-type hose to tap with thread
• Screw the hose connector onto water supply tap.

Type-B : Connecting Screw-type hose to tap without thread

Upper 1. Unscrew the adapter ring plate and the 4 adapter retaining screws.
connector
Rubber 2. Push the adapter onto the end of the tap so that the rubber seal forms
packing
a watertight connection. Tighten the adapter ring plate and the 4
screws.

Fixing screw 3. Push the water supply hose vertically upwards so that the rubber
packing within in the hose can adhere completely to the tap and then
tighten it by screwing it to the right.

Plate

Water supply
hose

9
Type-C : Connecting one touch type hose to tap without thread
1. Unscrew the adapter ring plate and the 4 adapter retaining
screws.

Ring plate
2. Remove the guide plate if the tap is too large to fit the
adapter.
Guide plate
3. Push the adapter onto the end of the tap so that the rubber
seal forms a watertight connection.
Tighten the adapter ring plate and the 4 screws.
4. Pull the connector latch plate down, push the inlet hose onto
the adapter, and release the connector latch plate.
Make sure the adapter locks into place.

NOTE
After connecting inlet hose to water tap, turn on the water taps
to flush out foreign substances (dirt, sand or sawdust) in the
water lines. Let water drain into a bucket, and check the water
temperature.

Latch plate

Step3: Connect hose to washer

• Make sure that there are no kinks in the hose and that they are not
crushed.
When your washer has two valves.
• The Inlet hose With the red connector is for the hot water tap.
• If the washer has two valves, energy is saved by using the hot valve.

NOTE
After completing connection, if water leaks from the hose, repeat the same steps.
Use the most conventional type of faucet for water supply. In case the faucet is square or too big, remove the spacing
ring before inserting the faucet into the adaptor.

Please use the horizontal tap

Horizontal tap Extension tap Square tap

10
6 Connect Drain Hose.

If the drain hose is not installed properly, the unit will not drain properly.
This allows water to back flow into the unit which can cause odors.
Refer to Owner Manual for proper drain hose installation.
The odor could also be coming from the home’s drain to which the drain hose is attached.

Laundry tub

about 100 cm Hose

Retainer
about 145 cm Max. 100cm

Tie
Max. 100cm strap
max. 100 cm

about 105 cm

In this type of drain hose installation, the odor could be coming from the standpipe.
This odor can come up the drain hose and into the unit.
Pour a cup or two of bleach or vinegar down the home drain
and let it sit for 24 hours before running another cycle.
This will help eliminate odor from the home drain.
If a cycle is started too soon after doing this, it will not help the issue.

7 Connect power plug.

Connect the power plug to the wall outlet. Avoid connecting several electric devices,
it may be the cause of a fire.

11
8 Check the horizontality with a level (Gage).

Step 1
If washing machine legs are loose or not Screwed in, then tighten with the spanner wrench.
Using the level, level the washing machine from front to back and side to side.

A level
Higher

Tighten

Adjustable feet

Step 2
Use the spanner wrench to adjust Legs until level and try the Diagonal test.
Diagonal test How to perform a diagonal test:
Place your right hand on the back, right corner and your left hand on the front,
left corner of the unit, then attempt to rock the unit from corner to corner.
Then, move your right hand to the front, right side and your left hand to the
back, left corner and attempt to rock the unit from corner to corner.
If the unit is level, it will not rock. However, if the unit is not level, it will rock.
If the unit rocks, it will be necessary to adjust the leveling feet of the unit.
Adjust the foot under the hand that is on the front of the machine.

Lock nut
Higher Lower
Gap
Tighten Tighten No Gap 10mm
Adjustable bolt
Floor Floor
Adjustable feet Adjustable feet

Lower the foot until there is no gap between floor and foot.
And only use adjustment rubber when difference at the leg adjustment is more than 10mm.

Rubber Cup 4620ER4002A 4620ER4002B

(Black) (Gray)
for Tile floors for Wooden floors

Step 3
Perform a Rinse and Spin with some clothing in the machine.
To do this, put 2~3kg of clothing in the unit, turn on the unit, Select the Rinse+Spin
and then start. When the unit reaches the spin cycle, watch for vibrations.
If the unit is vibrating, make small adjustments to the leg until they subside. (Repeat step 2)

Step 4
Tighten the lock nut against the base of the machine to lock the position leg.
Tighen the lock nut No Gap

Floor

12
9 Test operation

1 Preparation 2 Press the power button. 3 Press the START/PAUSE

for button.
washing.

· Connect the power plug to the

· In case of Coloreds program.
outlet.
· Connect the inlet hose.

6 Check the water heating. 5 Check automatic reverse turn. 4 Check the water supply.

· Press the left Option + temp

button simultaneously and the · Check if the drum rotates · Check if water is supplied through
present temperature will be clockwise and counterclockwise. the detergent dispenser.
displayed. Page 20

7 Check the drain and spin 8 Turn power off and open 9 Water removal.
functions. the door.

· Turn power off and then power on.

· Select the spin rpm
· Press the START PAUSE button.
· Check the spin and drain
functions.
· Turn power off and then power on. · If SVC is needed during check,
· Listen for a click to determine if the remove the remaining water by
door is unlocking. pulling out the hose cap.

13
5. OPERATION (F14A8RDS(1~9) /WD14130FD6 / F12A8RDS(1~9))

Cycle Selector Additional programs

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14
 EST. T ime remaining
 
 

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Dry
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Tub Clean
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Beep on/off Child Lock

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15
F14A8RD(1~9) / F14A8YD(1~9) / WD14130RD6 /
F12A8RD(1~9) / F12A8YD(1~9)

Cycle Selector Additional programs

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Option Button
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 EST. Time remaining
  
        
   
  
   
   


  

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= 9 >    

Tub Clean
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Beep on/off Child Lock

   

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17
6. WIRING DIAGRAM / PCB LAYOUT
Wiring Diagram 1/3

Full Wiring Diagram

1/3 2/3 3/3

18
Wiring Diagram 2/3

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19
 Wiring Diagram 3/3

20
PCB Layout (Main)
Dry Heater

Earth Wire Connector

Dry Fanmotor

21
7. TROUBLESHOOTING
7-1. CHECK BEFORE SERVICE
1 Before servicing ask the customer what the trouble is.
2 Check the adjustments. (Power supply :220-240V~, Removal of transit bolts etc..)
3 Check the troubles referring to the troubleshooting.
4 Decide service steps referring to disassembly instructions.
5 Then, service and repair.
6 After servicing, operate the appliance to see whether it works OK or NOT.

7-2. LOAD TEST MODE

1 Touch and Hold ‘Wash’ & ‘Spin’ buttons
and then press ‘Power’ button.
2 The washer must be empty and the controls must be in the off state.
3 Press Power with above two buttons pressed and then buzzer will sound.
4 Press the Start/Pause button repeatedly to cycle through the test modes

Number of times the

Check Point Display Status
Start/Pause button is pressed

None Turns on all lamps and locks the door.

1 time Tumble clockwise. rpm (42~50)

2 times Low speed Spin. rpm (55~65)

3 times High speed Spin. rpm (125~155)

4 times Inlet valve for prewash turns on. Water level frequency (25~65)

5 times Inlet valve for main wash turns on. Water level frequency (25~65)

6 times Inlet valve for hot water turns on. Water level frequency (25~65)

7 times Inlet valve for steam turns on. Water level frequency (25~65)

9 times Tumble counterclockwise. rpm (42~50)

10 times Heater turns on for 3 sec. Water temperature

11 times Circulation pump turns on. Water level frequency (25~65)

12 times Drain pump turns on. Water level frequency (25~65)

13 times Dry Fan / Dry Heater turn on. Dry Fan / Dry Heater 5min
14 times Water level Sensor for Steam Water level frequency of TSG (0~255)
15 times Steam Heater turns on for 1.2 sec. TSG temperature
16 times Off -

22
7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY
Touch the Rinse+ and Temp. button simultaneously.
If the knob is turned, the data view type is changed from 40 to 49

040 045 000 Data View Type : In case of ‘040’

100 021 041
045 097 000
045 112 000
248 084 000 The digits indicate the water level frequency.
026 145 000 For example, if 255 is displayed
the water level frequency is 25.5kHz (255 X 0.1).

7-4. HOW TO CHECK THE TEMPERATURE OF EACH THERMISTOR

AT OPERATING CONDITION.
Touch the Temp. and Rinse Hold button simultaneously.
If the knob is turned, the data view type is changed from 40 to 49

040 045 000 Data View Type : In case of ‘040’

100 021 041
045 097 000
045 112 000
248 036 000 Thermistor in tub temperature
026 145 000

23
7-5. ERROR DISPLAY

If you press the Start/Pause button in error condition, any error except will disappear and the
machine will change into the pause status.
In case of , , if the error is not resolved within 20 sec., and in case of all other errors, if the
error is not resolved within 4 min., the power will turn off automatically and the error only will blink.
But in the case of , the power will not turn off.

ERROR SYMPTOM CAUSE

1 WATER INLET • Not reached the water level(248) within 10 minutes
ERROR after water supplied or not reached to the preset
water level within 25 minutes. Page 26

WATER OUTLET • Not fully drained within 10 minutes. Page 28

2
ERROR

3 OVERFLOW • Water is overflowing (under 21.3kHz).

ERROR If " " is displayed, the drain pump operates
to drain the water automatically. Page 30

4 PRESSURE SENSOR • The pressure sensor switch is out of order.

S/W ERROR Page 31

5 DOOR OPEN • In case of operating the reservation function or the

ERROR other function with door opened. Close the door,
then the error display is resolved.
• The door switch is out of order. Page 32

6 UNBALANCE • The appliance is tilted.

ERROR • Laundry is gatherd to one side. Page 27

7 THERMISTOR(HEATING) • The THERMISTOR is out of order. Page 33

ERROR

24
 ERROR SYMPTOM CAUSE

8 MOTOR LOCKED • The connector in the LEAD WIRE ASSEMBLY is

ERROR not connected to the connector of STATOR
ASSEMBLY.
Reconnect or repair the connector.
• The hall sensor is out of order/defective.
Replace the STATOR ASSEMBLY Page 34

9 WATER • Water leaks Page 36

LEAKAGE

10 POWER • The washer experienced a power failure

FAILURE Press the start/pause button

• The Dry Heater is out of order

DRY HEATER • The Connector of the Dry Heater is not connected
11
ERROR properly to the cinnector in the Main PWB ASSEMBLY
• The Dry fan motor is out of order Page 37

25
7-6. TROUBLESHOOTING WITH ERROR

Water Inlet Error (IE)

[Note] Environmental safety check list
1. No water tap leakage or freeze 4. No entanglement of water supply hose.
2. No water shortage. 5. No water supply hose leakage
3. The inlet filter is not cloggeed.

Is the water tap closed? Check the Water tap and open it fully.
YES
NO

Check the Air Chamber and the Tube (clogged)

When there is water in the tub, YES Check the water level frequency again,
is the water level frequency if it is over 26.2KHz, replace the Pressure switch.
over 26.0khz?

NO

Is the Connector connected correctly to the Main PCB NO

and the Inlet Valve? is the Harness alright ?

Reconnect or repair the Connector.

Or replace the Harness.

YES

Is the resistance of each lnlet valve within 3.5 ~4.5 kΩ ?

1 2 1 Pre Valve
NO Replace the Inlet Valve.
2 Steam Valve
3 3 Main Valve

YES

When the washing machine is started, is the inlet valve

NO Replace the Main PCB.
operating?

26
Unbalanced Error (UE)

Does the load lean toward one The few items of clothing will clump together
YES and their weight will be in one place on the drum,
side, or is the load a few items?
throwing the weight off during spin mode.
So add some laundry to overcome UE error.
And rearrange load to allow proper spinning.

NO
Try rearranging the laundry in drum
Or the laundry is separated by size, type, and color.

Is the laundry mixed? YES

NO
Separate by size,
type and color

Is the washing machine installed

at an angle?

YES

Adjust the height of washing

machine to be kept horizontally.
( Page 7)

27
 Water Outlet Error (OE)

Is the drain hose kinked ? Check drain hose for kink and straighten the Hose.
YES

Drain Hose
NO

Is the Pump filter clogged ? Check & Clean Pump Filter.

YES
This kind of accumulation on the drain filter not only
prevents proper drainage, but also will promote
NO
bacteria growth and cause odors.
This drain filter should be cleaned once a month.

Next Page

* How to disassemble and clean pump filter

Disassemble the pump

Open the Cover by coin or Drain water by removing the filter by turning the filter
finger(only new model) hose cap. cap counterclockwise.
Pump Filter

Cover
Filter Cap

Assemble & close cap Filter clogged by foreign objects Clean the filter

Hose Cap filter Cap

28
Is the Standpipe Height greater Observe Standpipe Height requirements
than 1.0 m above the floor?
YES of 1.0m maximum.
- Your washer will not be able to drain out
NO water adequately, if the standpipe exceeds 1.0 m.
In this case, water may flow back into the washer.

When there is no water in the Check the Air Chamber and the Tube (clogged).
pump casing, is the water level NO Check the water level frequency again, if it is over
frequency over 26.0khz ? 25.5KHz, replace the If it is clogged, Pressure
switch.
YES

Is the Connector connected correctly to Reconnect or repair the Connector.

NO
the Main PCB and the Pump Motor ? Or replace the Harness.
Or is the Harness alright ?

YES

Is the resistance of the Pump Motor out YES Replace the Pump Motor.
of range 152~175Ω?
Or is the Impeller operating normally?
Escape Binding

OR

NO

Does the Pump motor start, when the spin mode NO Replace the Main PCB.
starts?

YES

If the drain hose blocked? YES Clean the drain hose.

29
Overflow Error (FE)

Power off for 10sec. Then power on.

Is the water level over reference line and is the water level frequency under 21.3kHz?

* Water level frequency

- Touch and Hold 'Rinse+' & 'Temp.'
simultaneously.

NO YES

Drain out the water and then

Is water continuously check the Air Chamber and the Tube (clogged).
coming into the drawer?

If FE is displayed again,
YES NO then replace the Pressure Switch.

If FE is displayed again,
Replace the Main PCB.
then replace the Main PCB.

Replace the Inlet Valve assembly.

30
Pressure Sensor S/W Error (PE)

Is the Connector connected correctly to Reconnect or repair the Connector.

NO
the Main PCB and the Pressure Switch ? Or replace the Harness.
Is the Harness alright ?

YES

Is the resistance of the Pressure Switch YES Replace the Pressure Switch.
out of range?
[Pin1 ~ Pin3]
21~23Ω)

NO

Is the air chamber and the tube clogged? YES Check air chamber and remove foreign material.

NO

Replace the Main PCB.

31
 Door Open Error (dE)

Is the door closed? Close the door fully.

NO
YES

Is the Door assembly in line with door switch ?

Scratch by Latch Hook Touching
Lift up & Close the door.
or
YES If the dE is displayed, Replace the Door Bracket.

NO

Does the Spring of Latch Hook actuate?

NO Replace the Spring

YES

Is the Connector connected correctly to

the Main PCB and the Door Switch?
Is the Harness alright ? Reconnect or repair the Connector.
NO
Or replace the Harness.

YES

Is there clicking sound once or twice when the

START/PAUSE button is pressed to start the
cycle? No Replace the MAIN PWB ASSEMBLY.

YES

Does the Door Switch operate as follows?

* Door Locking time : 1~8 sec.
1 Check the time between from NO Replace the Door switch.
input the power to parts
move up, then Door locked. 1
* Door Releasing time : 25~100 sec.
Check the time between from off the
power to parts
move down, then Door 1 released.

32
 Thermistor (Heating) Error (tE)

Is the Connector connected correctly to Reconnect or repair the Connector.

the Main PCB and the Thermistor and the Heater?
YES
Or replace the Harness.
Is the Harness alright ?

Heater for Washing Heater for Steam

NO

Is the resistance of the Thermistor out of range 44 ~ YES Replace the Thermistor.
53 KΩ at 25°C? (Page 17)

NO

Is the resistance of the Heater out of range 24.5 ~ YES Replace the Heater.
28.5Ω (for Washing) or 42.5 ~ 49.5Ω (for Steam) ?
(Page 19)

NO

Replace the Main PCB.

[Note] Thermistor Spec

S Resistance (kΩ)
Temp
P MIN STD MAX
E 30 °C 36.35 39.45 42.72
C 40 °C 24.20 26.05 27.97
60 °C 11.43 12.12 12.82
70 °C 8.088 8.514 8.940
95 °C 3.544 3.791 4.045
105 °C 2.617 2.816 3.023

33
Motor Locked Error (LE)
[Pre Check]
• Gentle wash cycles, such as Perm Press, Delicates, Hand Wash, and Wool/Silk should only be used for smaller loads.
Because these cycles are more gentle in tumbling and spinning, putting too much in the drum can register an issue
with the motor. Remove items, reset unit and test with a Rinse/Spin cycle.
• Don’t replace the PCB, when the hall sensor is replaced.
Replace the PCB, when the LE is displayed after replacing the hall sensor.

Press the Power button & Start / Pause button.

Does the Drum stop when the start/pause button is pressed to start the cycle ?
Or Sometimes does the Drum rotate weakly (under 15rpm)?

YES

Is the Connector connected correctly to

Reconnect or repair the Connector.
the Main PCB and the Motor? NO
Is the Harness alright ? Or replace the Harness.

YES

Disassemble the Rotor. Replace the Rotor.

Magnet
YES
Is the Magnet of rotor cracked or broken?

NO

Are the resistance of the Hall Sensor 5~15kΩ? Replace the Hall Sensor.
NO
Hb • Ha ~ Common Disassemble
: 5 ~ 15 kΩ
• Hb ~ Common hall sensor carefully.
: 5 ~ 15 kΩ (Next page)
Ha Common

YES

Is the resistance the same

between Stator points? NO Replace the Stator.
V~U / U~W / W~V : 8~11Ω V U W
V U W

YES

Replace the Main PCB.

34
 1 Disassemble the Hall Sensor
1) Disassemble the hook of Hall Sensor by (-) driver.

2) Pull up Hall Sensor slowly as shown in picture.

Caution
If you disassemble by force,not following the directions,
the hooks of stator(red circled) might break.
Hence need change of stator assembly.
So disassemble cautiously.

2 Assemble the Hall Sensor

1) Adjust the hole of Hall Sensor to 2) Push down the Hall sensor,
the hooks of stator as shown in red circle and assemble to the hook securely.

[Note]
Hall Sensor Part No.
• 24” / 25” : 6501KW2001A • 27” : 6501KW2002A

35
Water leakage (AE)

Check if there is some water on the base ?

YES Which part have broken.(ex.
Tub, dispenser, inlet hose,
circulation hose, steam
generator, pump, drain hose)
NO
Replace the broken part.

Is Aqua switch assembled correctly to

Assemble the aqua switch.
the base? NO

YES

Is the connector connected correctly to the main PCB

and the aqua switch?
Or is the harness alright?
Reconnect or repair the
NO
connector. Or replace the harnes.

YES

When you press and hold the styrofoam

in the Aqua switch, is AE displayed?
NO Replace the Aqua switch.

36
 Dry Heater Error (dHE)

Is the Connector connected correctly to

NO Reconnect or repair the Connector.
the Main PCB and the Dry Heater or Fan Motor?
Or replace the Harness.
Or is the Harness alright?

YES

Is the resistance of t.he Thermistor out of range NO Replace the Thermistor.

2.5 ~ 180KΩ at 105 ~ 0°C?

YES

Check for Dry Heater trouble. Page 24

Check for Dry Fan Motor trouble. Page 25

Disassemble the Cabinet cover and Condensing Bellows. YES Clean the Bellows.
Is there any foreign object in Condensing Bellows?

NO

Disassemble the Dry Fan Assy and Dry Duct Upper,

and clean foreign object in Duct and Fan.

37
Dry Heater Trouble

After power off, is the resistance of Dry Heater out of NO Replace the Dry Heater.
range 33 ~ 37Ω?

YES

Is Thermostat closed ? NO Replace the Thermostat.

YES

When checking voltage between connectors(1,2)

on drying, is the voltage AC 220-240V as the figure ?

 NO Replace the PWB assembly (main).

38
Dry Fan Motor Trouble

Is the Connector connected correctly to

NO Reconnect or repair the Connector.
the Main PCB and the Dry Heater or Fan Motor ?
Or replace the Harness.
Or is the Harness alright?

YES

NO Replace the Dry Fan Motor.

Are the resistance same between terminal points?
V~U / U~W / W~V : 2~5Ω

V U W

YES

When checking voltage between connectors(1,2)

on drying, is the voltage DC 20~30V as the figure ?


NO Replace the PWB assembly
(main).

39
8. TROUBLESHOOTING WITHOUT ERROR CODES

PE (Power Failure or no power)

Is the Power Plug connected Reconnect Power Plug firmly.

NO
firmly to the power outlet? Check the fuse or
And is the supply voltage reset the circuit breaker.
220~240V AC?

YES

Is Multi-plug socket used ? Don’t use Multi-plug socket.

YES Use Single Plug socket for
washing machine.

NO

Is the Connector connected correctly to NO Reconnect or repair the Connector.

the Main PCB and the Noise Filter? Or replace the Harness.
Is the Harness alright ?

Noise Filter PCB

YES

NO Check and replace Main PCB.

Is Red LED ON while power supplied ?

YES

Is the connectors connected YES Check connectors otherwise.

Correctly to the Display Replace Display PCB.
PCB?
Main PCB Noise Filter

40
No Power

Is the Power Plug connected Reconnect Power Plug firmly.

NO
firmly to the power outlet? Check the fuse or
And is the supply voltage reset the circuit breaker.
220~240V AC?

YES

Is Multi-plug socket used ? Don’t use Multi-plug socket.

YES Use Single Plug socket for
washing machine.

NO

Is the Connector connected correctly to NO Reconnect or repair the Connector.

the Main PCB and the Noise Filter? Or replace the Harness.
Is the Harness alright ?

Noise Filter PCB

YES

NO Check and replace Main PCB.

Is Red LED ON while power supplied ?

YES

Are the connectors connected YES Check connectors otherwise.

Correctly to the Display Replace Display PCB.
PCB?
Main PCB

41
 Vibration & Noise During Spin

Have all the Transit Bolts and the Base Packing Remove the Transit Bolts and
NO
been removed? the Base Packing.

Washer
Base Packing

Packing Support

YES

Refer to INSTALLATION. (Page 7)

42
Detergent & Softener does not flow in

Is water supplied? NO Refer to [Water Inlet Error (IE)]

(page 25)
YES

Is detergent & softener put in

the correct compartment of the drawer?

Only
softener

NO Put it in the Correct Position.

Main Wash Pre Wash

(Powder) (Powder)

Reference (Amount of Detergent & Softener)

Detergent Softener
YES

NO!!

Is the Detergent caked or hardened?

OK!!

YES

Clean the drawer and dispenser. Check point

43
 Water Leak
1. Water Leak from Dispenser
Is the Dispenser Tray Damaged or warped? YES Replace the Dispenser Tray.

NO

Is detergent & softener put in

NO Put it in the Correct Position.
the correct compartment of the drawer?

Only
softener

Reference (Amount of Detergent & Softener)

Main Wash Pre Wash Detergent Softener
(Powder) (Powder)

NO!!

YES

OK!!
Is the Detergent caked or hardened?

YES

Clean the drawer and dispenser. Check point

44
2. Water Leak from Dispenser
Are the gasket (seal) Clean the periphery of Gasket and Door regularly.
NO
and door cleaned regularly?

YES

Is the door or gasket damaged? YES Replace the damaged parts.

3. Unknown – Water on Floor

Are the inlet hoses loose or cracked/split? Replace the Inlet Hoses.
YES

Check!!

NO

Is the washer horizontal ? NO Adjust the height of washing machine to be kept

horizontally. (Page 7)
YES

Are the drain filter and manual NO Turn the filter cap clockwise to close.
drain hose open?

45
9. PART INSPECTION
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47
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49
 The hall sensor determines the speed and direction of the motor.
It also can read that the load is off balance when the drum speed fluctuates.

    

   
  
 



 


 

 
  

If measuring voltage from the Main PCB Assembly to the Hall Sensor, use the
following steps:
1. Unplug power cord.
2. Remove rear washer panel.
3. Locate Hall sensor connector on the stator behind the rotor.
4. Place meter leads on terminals 5 to 4, white to gray.
5. Plug in power cord, close door, and press power button.
DO NOT PRESS START!
6. You should measure 10 to 15 Vdc. If 10 to 15 Vdc is present, control board,
white wire, and gray wire are OK! If not follow testing output voltages on control
board in next section.

50
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53
10. DISASSEMBLY INSTRUCTIONS
Remove the power cord from the outlet before disassembling or repairing the unit.

CONTROL PANEL ASSEMBLY

Screws
1 Unfasten the screws from the parts displayed
in the fig.
2 Disassemble the top plate assembly by sliding
it back and then lifting it up.

3 Pull the drawer panel assembly out.

4 Unfasten the screws from the parts displayed
in the fig.

Screws

5 Unfasten the screws from the parts displayed

in the fig.
6 Disconnect the wiring connectors between the
multi harness and the control panel assembly.

Screws

Connectors

7 Disassemble the control panel assembly.

8 Disassemble the display PCB assembly from
the control panel assembly by unfastening the
screws.

54
 PWB ASSEMBLY(MAIN)

1 Disassembly lower cover assembly.

2 Two screws are unscrewed.

3 Pull the PWB assembly in direstion of red

arrow.

4 Disassembly PWB like the picture.

DISPENSER ASSEMBLY
3 Two screws are unscrewed. 4 Clamp

1 The plate assembly(Top) are disassembled.

2 Pull the drawer to arrow direction.
3 Two screws are unscrewed.

4 Clamp

5 Cutting cable ties and the ventillation hose

are disassembly on the dispenser

2 Pull the drawer to arrow direction.

5 Cutting cable ties and the ventillation hose

are disassembly on the dispenser
55
 INLET VALVE

1 Disconnect the wiring connector.

2 Remove the valve by two screws of the valve
holder.
When reconnecting the connector
VALVE 1 (STEAM) VIOLET/BLACK-BLACK
VALVE 2 (PRE-WASH) WHITE/BLACK-BLACK
VALVE 3 (NORMAL-WASH) GRAY/BLACK
1
2 3
• Rating : 220/240V 50/60Hz
• Resistant : 3.5~4.5kΩ

DOOR

1 Open the door completely.

2 Remove the three screws from the hinge.

When removing the Door Assembly, it is

necessary to hold the Bracket that is inner of
the Cabinet Cover.

Removing method of remained water

Pull it out from hose.

First, prepare a bucket to put in the remained
water.

CAP(REMAING HOSE)

56
 CABINET COVER
Two screws are unscrewed
1 The plate assembly(Top) is disassembled.
2 Pull out the drawer and unscrew 2 screws.
3 Lift the side the Control Panel Assembly and
pull it out

Pull the drawer to arrow direction.

1 Two screws are unscrewed.
2 Push out PANEL ASSEMBLY, CONTROL after
Push the hook( 1 , 2 ) below.

Screws

Disassembly 3 connectors.

3 Unscrew the screws from the lower cover.

2 Disassembly lower cover assembly.

3 Unscrew the screw from the CABINET COVER.

57
 4 Lift and separate the cabinet cover.

2
NOTE: When assembling the CABINET
COVER, connect the Door S/W connector.

SWITCH ASSY, DOOR LOCK

1 Two screws are unscrewed and disassembly

cabinet cover.
2 The Door Lock S/W is disconnected form the
wiring connector and the strap.

• Just check cut-off.

• Check the operating time.
* Door Locking time : 1~8 sec.
1
Check the time between from
input the power to parts 1
move up, then Door locked.
* Door Releasing time : 25~100 sec.
Check the time between from off
the power to parts 1
move down, then Door released.

58
ROTOR ASSEMBLY, STATOR ASSEMBLY, FRICTION DAMPER

1 Remove the back cover.

2 After loosening the bolt, Rotor, pull out the
rotor.

1 Remove the 6 bolts from the stator.

2 Disconnect the 2 connectors.
Motor Stator Hall Sensor

Hb

UVW Ha Common
• V ~ U (8~11Ω) • Common ~ Ha (5~15kΩ)
• U ~ W (8~11Ω) • Common ~ Hb (5~15kΩ)
• W ~ V (8~11Ω)
1 Remove the hinges (Damper) at the Tub.
2 The Hinge(Damper) at the base is pulled off by
pressing on the snaps at the sharp end.
3 The hinge at the base is pulled off.
(In directions of the arrow)

59
 PUMP

1 Disassembly Top Plate, Control Panel

Assembly, Drawer Panel Assembly,
Cabinet Cover Assembly, Lower Cover
Assembly.

2 Unscrew the screws from the Side

cover(Left).

3 Lift and separate the Side(Left) cabinet cover.

Bellows 4 Remove pump outlet hose.

Circulation
Hose 5 Remove tub pump bellows.
Pump
Hose 6 Remove cap(Remaining Hose).
7 Disconnect the wiring.
8 Three screws are unscrewed from the cabinet.
9 Remove the pump to arrow direction.
Remaining
Hose • Rating : 220/240V 50Hz
• Resistant : 162~176Ω

HEATER

1 Loosen the nut.

2 Remove washing heater by pulling out.
< Heater for Washing>
• Rating : 230V 2000W
• Resistant : 24.5~28.5Ω

CAUTION

When assembling the washing heater, insert

the heater to heater clip on the bottom of tub
and check the position of wire color.

60
WHEN FOREIGN OBJECT STUCK BETWEEN DRUM AND TUB
1 Remove washing heater.
2 Remove the foreign object(wire,coin,etc) by
inserting long bar in the hole.

SWITCH ASSEMBLY, SAFETY

1 Disassembly lower cover assembly.

2 Disassembly MAIN PWB ASSEMBLY

3 Disconnect the wiring connector.

Fist, Press hook and turn the safety switch
assembly switch assembly safety.

4 Unscrew one screw from the base.

61
10. EXPLODED VIEW AND PART LIST
10-1. THE PART LIST OF CABINET ASSEMBLY

A154
A140

A110

A103 A102
A153
A106 A104
A152
A151

A150
A101

A141

A131

A100

A130 A430

A440

A134

A410

A135 A455
A133 A300

A310 A450
A303

A200

A485
A201

A220
A275

A276

47
10-2. THE EXPLODED VIEW OF CONTROL PANEL &
DISPENSER ASSEMBLY
F300 F324

F330 F321
F170

F340

F462
F160

F432

F225
F430

F220

F441

F120

F215

F110

F210

48
10-3. THE EXPLODED VIEW OF DRUM & TUB ASSEMBLY

K350 K360 K143

K123

K351
F140

K411

K410 K121 K122

F310 K125

F464
F320 K146

F466 K320
K111
M105
K110

K141

K140

K105

K115
K410

K130
K135

K610

K512
K560 K510 K611

K530
K131
K572
K571
F145

K570

K340

F467

K550
F468 K520 F461 K540

K344

K342 K346

49
10-4. THE EXPLODED VIEW OF DRYER

M100

M130 M240

M120
M111

M216
M110
M210
M230
M215

M101

M220
M140

50
P/No.: MFL62645332