Belt Boarding Desk Drop Gate Get Hand Landing Life-Jackets Lounge Passengers Passport Pay

Download as docx, pdf, or txt
Download as docx, pdf, or txt
You are on page 1of 3

MÔN: Tiếng Anh Du lịch Khách sạn

I. A travel agent is explaining what to do at the airport to a customer who has not
travelled by plane before. Complete the sentences using these words.
belt boarding desk drop gate get hand
landing life-jackets lounge passengers passport pay

Most taxi drivers know the airport quite well, so if you tell him where you are going,
he’ll (1) ___________ you off at the right terminal building. When you get inside, go
to the check-in (2) __________ and have your ticket and passport ready. As you’re
travelling economy class, the queues can be quite long, so make sure you (3)
____________ there in good time. You’ll be given your (4) ___________ card with
your seat number, and they’ll weigh your bags, which will then get taken away on a
conveyor (5) __________. You can carry one item of (6) __________ luggage with
you onto the plane, but if your cases weigh more than 20 kgs, you’ll have to (7)
____________ for excess baggage, which can be very expensive. Just before you go
into the departure (8) _________, you’ll have to go through (9) ______________
control for a final check, and then listen out for the announcement to tell you which
departure (10) ___________ you need to go to in order to board the plane.
II. Fill in the blank with a suitable word to complete the following
conversation.
A: Good morning. Mediterranean World. Can I (1) ______________ you?
B: Yes, could I speak to Mr Travers?
A: Yes, I’ll try and (2) _______________ you through. May I ask who’s calling?
B: Yes, this is Paul Hunter.
A: I’m afraid that extension is busy. Would you like to (3) ______________?
B: Yes, that’s fine.
A: It’s ringing for you now.
C: Hello, Reservations. Jenny Rathbone speaking. Can I (4) ____________you?
B: Yes, is Mr Travers there, please?
C: No, I’m (5) _________________he’s out at the moment. Would you like to (6)
________________ a message?
B: Yes, could you ask him to call Paul Hunter as soon as (7) _______________?

1
C: I’m sorry, I didn’t catch that. This is rather a bad line. Could you (8)
____________that?
B: Yes, could you tell him that Paul Hunter rang and ask him to get back to me as
possible. He has my number.
C: OK. I’ll make he gets the message. Goodbye.
B: Goodbye.
III. Translate the sentences into Vietnamese.
1. Are there seats available in Business Class on all the flights?
2. We need a crib and an extra chair.
3. You must always deliver to your guests the experience that they have chosen and
paid for.
4. Let me take a note of that.
5. How are we going to get back to Milan airport?
IV. Read the text and choose the correct option to answer the questions.
Nowadays, the choice of tourist accommodation to suit your taste, budget and
destination in endless. At the high end of the market there are hotels, offering rooms
and meals. Motels are similar, except they are for motorists. So they are generally on
major roads and always provide parking, but not always meals. B&Bs, or
guesthouses, differ from hotels as they are usually small, less expensive, owner-
occupied, family-run businesses without staff on call 24/7. Alternatively, holiday
villages are popular with families who may be travelling on a budget. They offer a
choice of self-catering accommodation from small wooden cabins or chalets to studio
apartments to large holiday villas, all in modern resorts with many leisure and
recreational services available on site.
Private holiday rental offers a wide variety of accommodation. Then there are
timeshares, where several people own accommodation they can use at specific
periods each year. To avoid getting bored with the same destination, how about doing
a house swap, where people holiday in each other’s houses?
Hostels provide a low-cost, self-catering alternative to hotels, and appeal to young
travelers, as the shared dormitories make it easy to meet people. Increasingly,
universities offer campus accommodation in students’ halls of residence during the
holidays. This is the type of accommodation you often find on study holidays, but it
can also be a cheap and sociable way to take a city break.
2
If you’re looking for an adventure on a budget, campsites are perfect. You can take
your own tent, or even stay in a traditional round Mongolian yurt or a tall Native
American tepee. For more comfort, there are also caravans and campervans, which
enable you to enjoy a holiday on the move. Finally, if you like to combine transport
and accommodation, why not try a barge, a long flat boat which travels on rivers and
canals, or a yacht if you prefer the sea.
1. Hotels are accommodation at the …………………..
A. budget end of the market.
B. high end of the market.
C. low end of the market.
2. Guesthouses and B&Bs are different from hotels because they are generally
run by …………………..
A. families. B. one person. C. staff 24/7.
3. You can visit a timeshare …………………..
A. all year round.
B. at a specific time each year.
C. only in the summer.
4. House swapping helps you to …………………..
A. avoid boredom. B. avoid cooking. C. make friends.
5. Hostels appeal to …………………..
A. couples. B. families. C. young people.
6. House swapping helps you to …………………..
A. avoid boredom. B. avoid cooking. C. make friends.
V. Writing.
Write a description of a tourist attraction in an area you know well. Divide your
passage into three main paragraphs.
- Give a very short introduction, saying what the attraction is.
- Give a more detailed description of what will interest groups of people.
- Give some practical information that tourists would need to know.
-The end-

You might also like