Ma. Corazon D.

Caramales
Dr. Rovira Drive, Pinili St. Upper Camanjac
Dumaguete City, Negros Or. 6200
+63 995 325 2069
[email protected]

October 8, 2021

Liela Calooy
HR Manager
Ayala Land Corporation
Tower One & Exchange Plaza, Ayala Avenue
Makati City, Metro Manila 1224
+63 905 315 1230
[email protected]

Dear Ms. Leila Calooy:

I was excited to read about the Administrative Assistant job opening opportunity at Ayala Land
Corporation. And I am writing to respond and express my interest to your posting on Indeed for an
administrative assistant. I believed that my varied experiences, qualifications and education pursuit will
give me the skills necessary to be a successful and an ideal candidate for the position. And I wish to bring
my knowledge, skills and commitment to excellence to your company’s innovative environment.

Ayala Land Corp.’s harmonious working environment as well as reaching areas with potential for growth
is what really enticed me to apply for this job position. Also convincing myself to experience how it is to
work in the largest property developer in the Philippines, designing large-scale, mixed-use estates that
have grown into thriving economic centers. Presented in the attached resume, I have several years of
experience in a variety of academic and training fields, including office management and administrative
support as well as in insurance, investment and finance. Also with computer expertise, with proficiency in
all MS Office programs. Broad-based experience covering a full spectrum of administrative duties,
including executive support, customer care, database administration, document preparation,
travel/meeting coordination and project/program support. Superior multitasking talents, with the ability to
manage multiple high-priority assignments and develop solutions to challenging business problems. A
proven reputation, with a consistent history of exemplary performance reviews and recognition for
driving efficiency improvements to office systems, workflows and processes.

I am applying for this position with great interest and enthusiasm. With my strong work ethic and positive
attitude. I look forward to hearing from you to arrange a time to speak further about how I can contribute
to your administrative support needs and about my candidacy. My resume is enclosed for your review,
Feel free to contact me at any time. You may also call me at +63 995 325 2069 or email me at
[email protected]. Thank you for your time, and have a great day.

Sincerely,

Ma. Corazon D. Caramales

Enclosure: Curriculum Vitae

Personal Data

Name: Ma. Corazon D. Caramales

Address: Upper Camanjac Dumaguete City, 6200
Mobile: 09953252069
Email Address:[email protected]

Job Objective
Proven ability to organize and accomplish a number of simultaneous projects within time
constraint
Demonstrated ability to work independently to efficiently complete multiple assignments
Adept at proactive problem-solving and follow through
Proven ability to interact effectively with clients and staff at all levels
Proficient in a number of different computer applications
Proven track record in accounting, secretarial and general office operations
Hands-on team member who is known for going the extra mile
Excellent organizational skills, accuracy and attention to detail
Highly skilled in drafting documents and communications
Well-developed scheduling and organizational skills
Strong background in developing and maintaining data management systems
Performance driven professional able to efficiently handle competing demands
Recognized for extensively improving office systems and processes
Extensive experience in planning and coordinating the entire department's administrative
functions

Educational Attainment
College:
BSBA Major in Financial Management
Dumaguete City
2019-2023
Secondary Education;
St. Paul University Dumaguete
Accountancy, Business and Management
North National Highway, Bantayan,
Dumaguete City
2017-2019

Work Experiences
Administrative Assistant
2015-present
 • Oversee schedules for all executives and manage booking for
conference rooms and group workspaces.
• Work with HR department to facilitate recruitment drives, including
setting up and running a booth at local career fairs.
• Train new administrative assistant interns in office management
procedures and schedule on-the-job mentoring with multiple departments.
• Maintain and improve online databases of client accounts and external
vendors, including updating information when necessary.
• Created a new system for following up with potential clients in an
efficient and effective manner.
•

Receptionist
2013-2015

• Managed front reception desk by answering phones, greeting and

directing visitors, and responding to email inquiries.
• Maintained work schedule for two senior executives, including travel
plans and teleconference meetings.
• Created new system for receiving and filing physical mail and fax
documents that improved efficiency and eliminated delays in time-sensitive
issues.
• Awarded Employee of the Month twice and received highest possible
score during the annual performance review.
•

Office Intern
2011-2013
 • Performed numerous administrative tasks as necessary, including
scheduling meetings and travel, working with external vendors, interacting
with visitors, and answering phone calls and emails from customers.
• Participated in on-the-job training with several different departments,
including human resources, payroll, accounting, and executive support.
• Helped plan and execute annual holiday parties, including organizing
vendors, researching venues, and maintaining guest lists.
•

Part-Time Customer Service Representative

2010-2011

• Answered incoming calls from customers to create orders, resolve

issues, initiate refunds, and modify account information.
• Listened calmly to complaints and resolved issues in a professional
and accommodating manner.
• Volunteered for overtime shifts to provide additional support during
holidays.
•

Trainings and Seminars Attended

Leadership Training
SAP Business One Training
DCCCO Seminar
Additional Skills
Technical Skills
Proficient in all Microsoft Office applications, Oracle PeopleSoft, and Intuit QuickBooks.
Comfortable performing a variety of roles, including payroll support, front desk reception,
personal assistant, and organizational point of contact.
Customer relationship (CRM) software (Salesforce)
Enterprise resource planning (ERP) software (Microsoft Dynamics, SAP, and Oracle JD
Edwards EnterpriseOne)
Project management software (Microsoft SharePoint, Microsoft Project, and Confluence)
Soft skills
Excellent written and verbal communications skills, including dealing with customer complaints
and giving formal presentations to executives.
Experience planning, coordinating, and facilitating physical meetings and remote video
conferences.
Extremely organized and attentive to detail.
Interpersonal skills
Multitasking
Prioritization
Collaboration
Problem-solving skills
Customer service skills
manual and automatic transmission driving skills
Adaptibility
Strong work ethic
Problem solving

Character References
Earla Etom Caramales
St. Paul University Dumaguete Bookkeeper

———————-
[Here is a summary of my skills:
Communications
Non-profit experience
Computer proficiency
Organizing office procedures
Training and supervisory experience
Public relations
Database maintenance]

[In addition my experience with White Books provided me with the opportunity to hone my
written ability, as I was responsible for proofreading and editing executive correspondence. It
also helped me to develop excellent time management and prioritizing skills to complete work on
a deadline.]
If you’re friendly, professional, and highly organized, you’re an excellent fit for administrative
assistant positions.
1. Highlight administrative assistant skills
As an administrative assistant, your responsibilities include answering the telephone, scheduling
appointments, and organizing paperwork. So the ideal cover letter should highlight
administrative experience, computer literacy, and complementary soft skills like organizational
skills and time management skills.
But because administrative assistant duties vary depending on the industry, your cover letter
should emphasize job-specific technical skills that are required to excel. For example, if you’re
applying to a medical office, familiarity with medical terminology and MEDITECH software is
an asset.
Here’s a list of key administrative assistant technical skills:
• Phone etiquette
• Data entry
• Inventory management
• Billing and record-keeping
• Accounting software (Intuit QuickBooks and Sage 50 Accounting)
• Scheduling software
• Google Drive and Microsoft Office 
• Customer relationship (CRM) software (Salesforce)
• Enterprise resource planning (ERP) software (Microsoft Dynamics, SAP, and Oracle JD
Edwards EnterpriseOne)
• Project management software (Microsoft SharePoint, Microsoft Project, and Confluence)
In addition to your hard skills, here are some administrative assistant soft skills employers seek:
• People skills
• Interpersonal skills
• Communication skills
• Attention to detail
• Multitasking
• Prioritization
• Collaboration
• Problem-solving skills
• Customer service skills
2. Emphasize your prioritization skills
As part of the administrative staff, you and your expertise are valuable to employers to ensure
efficient daily operations while leaving a positive impression on visitors.
So employers seek people with strong multitasking and prioritization skills to manage competing
priorities — from greeting visitors to performing routine clerical work.
In your cover letter, emphasize your prioritization skills to show employers you can handle the
demands of a busy office. For example, talk about your experience where you successfully
completed day-to-day tasks during a period of expansion while spearheading the effort to “go
digital” for planning and paperwork.
3. End with a convincing closing statement
Depending on the level of experience and expertise employers are seeking, the technical
requirements for an administrative role can vary — from a degree in business administration or
administrative certifications to no experience required.
But because most applicants likely meet the technical requirements, knowing how to end your
cover letter memorably increases your chances of getting an interview.
Here’s how to craft a convincing closing statement for your administrative assistant cover letter:
• Restate your interest for the job. Talk about what excites you the most about the
opportunity, so employers can recognize that you not only have the right skills but also the
passion to excel.
• List your key selling points. As you highlight your strengths as an administrative assistant,
focus on how your skills and experience as an administrative assistant will directly benefit
the company.
• Include a call to action that encourages the hiring manager to get in touch so you can
further discuss your qualifications
• Thank the hiring manager for taking the time to review your job application
• End your cover letter with “Sincerely,”