ISO 17020, Entitled "Conformity Assessment - Requirements For The Operation of Various Types of Bodies
ISO 17020, Entitled "Conformity Assessment - Requirements For The Operation of Various Types of Bodies
ISO 17020, Entitled "Conformity Assessment - Requirements For The Operation of Various Types of Bodies
ISO 17020, entitled "Conformity assessment - Requirements for the operation of various types of bodies
performing inspection", is an internationally recognized standard for the competence of inspection bodies.
ISO/IEC 17020:2012 specifies requirements for the competence of bodies performing inspection and for the
impartiality and consistency of their inspection activities.
It applies to inspection bodies of type A, B or C, as defined in ISO/IEC 17020:2012, and it applies to any stage of
inspection.
Administrative requirements
Requirements for independence, impartiality, and integrity
Confidentiality
Organization and management
Quality system
Personnel
Facilities and equipment
Inspection methods and procedures
Handling of inspection samples and items
Control of records
Inspection reports and inspection certificates
Subcontracting
Complaints and appeals
Cooperation with other inspection bodies
Like ISO 9001 and ISO 17025 , ISO 17020 requires procedures in several important areas, including:
Procedure to ensure that persons or organizations external to the inspection body cannot influence the
results of inspections by the ISO 17020-accredited organization.
Procedure for feedback
Procedure for corrective action
Procedure for the care and maintenance of equipment
Procedure for selecting qualified suppliers
Procedure for purchasing
Procedure for inspection of materials received by the organization
Procedure for appropriate storage facilities
Procedure for protecting the integrity of data produced by the organization
Procedure for ensuring the security of data produced by the organization
Procedure for dealing with defective equipment
Procedure(s) for performing inspections
Procedure(s) for performing non-standard inspections
Procedure(s) for avoiding deterioration or damage to inspection items
Procedure for dealing with complaints
Procedure for dealing with appeals against the results of inspections