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Topic 1 - Question Set 1
Question #1 Topic 1
You work as a Systems Administrator for your company. The company has recently purchased a subscription to Microsoft 365.
All users in your company have a Microsoft 365 E3 license.
You are in the process of con+guring Microsoft Teams.
You need to con+gure Microsoft Teams to ensure that users within your company can collaborate with users in a partner company. You plan to
create guest accounts for users in the partner company.
Users with Guest accounts must not be able to invite other guests.
Only users in the partner company must be able to collaborate with your users by using Microsoft Teams.
Which of the following should you con+gure?
A. The external sharing settings in the SharePoint Admin Center.
B. The external collaboration settings in Azure Active Directory.
C. The Anonymous users can join a meeting setting the in the Teams Meeting Settings.
D. The Global Meeting Policy in the Teams Admin Center.
Correct Answer: B
Question #2 Topic 1
You enable Guest access in Microsoft Teams to allow users in your company to collaborate with external users.
A company security policy states that guest users should not be able to use their cameras during Microsoft Teams meetings. Company users
should be able to use their cameras during Microsoft Teams meetings.
You need to con+gure Microsoft Teams to meet the security requirement.
Which of the following actions should you perform in the Microsoft Teams Admin Center?
A. Con+gure the External access settings in Org-wide settings.
B. Con+gure the Teams settings in Org-wide settings.
C. Con+gure the Guest access settings in Org-wide settings.
D. Con+gure the Audio & Video settings in the default Meeting Policy
Correct Answer: C
Question #3 Topic 1
You work as a Microsoft 365 Administrator for your company. All users have Microsoft 365 licenses.
Users frequently collaborate by using private chats in Microsoft Teams.
You need to ensure that a single user is unable to permanently delete private chats.
A. The user‫ג‬€™s Microsoft 365 license options in the Microsoft 365 Admin Center.
B. A meeting policy in Microsoft Teams.
C. A litigation hold on the user‫ג‬€™s mailbox.
D. A Sensitivity Label in the Security & Compliance Admin Center.
Correct Answer: C
Question #4 Topic 1
You work as a Systems Administrator for your company. The company has departments named Sales, Accounts, Research and Production.
The company has recently purchased a subscription to Microsoft 365.
You are in the process of con+guring Microsoft Teams. You plan to create a team for each of the company departments.
All users have the Microsoft Teams desktop client installed.
You need to ensure that the Research team is labelled as Con+dential when viewed in the Microsoft Teams client.
Which of the following actions should you perform?
A. Con+gure and publish a Sensitivity Label in the Security & Compliance admin center.
B. Con+gure and publish a Retention Label in the Security & Compliance admin center.
C. Con+gure a Teams policy in the Microsoft Teams admin center.
D. Con+gure the Meeting Settings in the Microsoft Teams admin center.
Correct Answer: A
Question #5 Topic 1
You work as a Systems Administrator for your company. The company has departments named Sales, Accounts, Research and Production.
The company has a subscription to Microsoft 365. All users in your company have a Microsoft 365 E5 license.
You have con+gured a Team for each of the departments.
Currently, users in any department can use Microsoft Teams to communicate with users from any other department.
You need to con+gure the environment to ensure that users in the Research team can only communicate with other users in the Research team by
using Microsoft
Teams.
What should you do?
A. Con+gure a Teams Meeting policy.
B. Con+gure Information Barrier policies.
C. Con+gure an App Protection policy.
D. Con+gure Conference Bridges.
Correct Answer: B
Question #6 Topic 1
You work as a Systems Administrator for your company. The company has several departments.
You need to ensure that you are noti+ed if a user creates a new Team by using the Create a Team option in the Microsoft Teams client.
A. Con+gure the External Collaboration settings in the Azure Active Directory admin center.
B. Con+gure a supervision policy in the Security & Compliance admin center.
C. Con+gure an eDiscovery Case in the Security & Compliance admin center.
D. Con+gure an alert policy in the Security & Compliance admin center.
Correct Answer: D
Question #7 Topic 1
You work as a Systems Administrator for your company. The company has a subscription to Microsoft 365.
A user named User1 has the Microsoft Teams desktop client on his Windows 10 client computer.
User1 reports several problems when using Microsoft Teams.
You need to view the debug logs on User1‫ג‬€™s computer.
Which of the following actions should you perform to generate the debug logs?
A. Press the following key combination: Ctrl+Alt+Shift+1.
B. Right click on the Teams icon and select Get Logs.
C. Use Windows Event Viewer and browse to the Application Log.
D. Run a Usage report in the Teams admin center.
Correct Answer: A
Question #8 Topic 1
Your company has a subscription to Microsoft 365. All users in your company have a Microsoft 365 E5 license.
All users use Microsoft Teams for collaboration.
A manager wants to be able to view the Microsoft Teams usage reports.
You need to assign the manager permission to view the usage reports. The solution must use the principle of least privilege.
A. Assign the Teams Communications Administrator role to the manager.
B. Assign the Security Administrator role to the manager.
C. Assign the Reports Reader role to the manager.
D. Assign the Compliance Manager role to the manager.
Correct Answer: C
Question #9 Topic 1
You work as a Systems Administrator for your company. The company has a subscription to Microsoft 365. All users in your company have a
Microsoft 365 E5 license.
All users in the company use Microsoft Teams for collaboration.
Users report that a team has been deleted in Microsoft Teams. The team was available yesterday.
You need to restore the deleted team.
Which tool should you use?
A. The Microsoft Teams admin center
B. The Microsoft Teams client app
C. The Azure Active Directory admin center
D. The Exchange Online admin center
Correct Answer: C
Question #10 Topic 1
Your company has a subscription to Microsoft 365. All users in your company have a Microsoft 365 E5 license.
An Odce 365 group contains 300 users including 50 guest accounts. A Microsoft Team has been created from the group.
You need to ensure that the group contains only members and guest accounts that require access to the group. Any members or guest accounts
that are either inactive or no longer require access to the group should be removed. The solution must ensure that group membership is validated
every month.
A. A Conditional Access policy
B. A Supervision policy
C. An Access Review
D. A Teams policy
Correct Answer: C
You work as a Systems Administrator for your company. The company has a subscription to Microsoft 365 and all users have a Microsoft 365 E3
license.
The company network includes Windows Server 2019 servers that host a Virtual Desktop Infrastructure (VDI).
All company users use the Microsoft Teams desktop client in non-persistent virtual desktops.
Microsoft has released an update to the Microsoft Teams client that includes several new features.
You need to ensure that all virtual desktop users are able to use the updated Microsoft Teams clients.
A. Con+gure the Teams Upgrade Policy with the Upgrade to Teams setting.
B. Uninstall the Microsoft Teams MSI package from the VM image and install the latest version.
C. Con+gure a Group Policy Object to deploy the latest version of the Microsoft Teams client.
D. Con+gure Windows Updates on the servers hosting the VDI.
Correct Answer: B
You work as a Systems Administrator for your company. The company has several departments including a Research and Development
department.
The Research & Development team has a channel named Design. The company plans to work with an external contractor to help design a new
product. You have created a guest account for the contractor.
The contractor reports that he is unable to post to the Design channel.
You need to enable the contractor to post to the Design channel.
A. Con+gure the Global Meeting policy in the Microsoft Teams admin center.
B. Con+gure the external collaboration settings in Azure Active Directory.
C. Con+gure the Default Teams App Permission policy in the Microsoft Teams admin center.
D. Con+gure the Guest Access settings in the Microsoft Teams admin center.
Correct Answer: D
You work as a Systems Administrator for your company. The network includes an Active Directory domain and 200 client computers that run
Windows 10. All client computers are joined to the on-premises Active Directory domain and registered with Azure Active Directory.
The company has a Microsoft 365 subscription that includes Microsoft Intune. All client computers are enrolled in Microsoft Intune.
You need to deploy the Microsoft Teams client to the client computers.
Which two of the following deployment methods could you use? (Choose two).
A. Con+gure a Conditional Access policy in Azure Active Directory.
B. Con+gure an app in Microsoft Intune.
C. Con+gure an Active Directory Group Policy Object (GPO).
D. Con+gure an app registration in Azure Active Directory.
E. Con+gure a Collection in Azure Active Directory.
Correct Answer: BC
You work as a Systems Administrator for your company. The company has several departments.
You have con+gured a Team for each of the departments. Each team includes several guest accounts for external contractors.
A security policy has the following requirements:
✑ Contractors must not be able to create channels in Microsoft Teams.
✑ Contractors must not be able to update channels in Microsoft Teams.
You need to implement the security policy.
Which two of the following actions would meet the requirement? (Choose two)
A. Run the Get-AzureADGroup and Set-AzureADGroup PowerShell cmdlets.
B. Con+gure the Guest Access settings in the Microsoft Teams admin center.
C. Modify the default Meeting policy.
D. Modify the Meeting settings.
E. Run the Get-Team and Set-Team PowerShell cmdlets.
Correct Answer: BE
You work as a Systems Administrator for your company. The company has a subscription to Microsoft 365. The company has 300 users and all
users have a
The company has hired a new technician to help with the management of Microsoft Teams.
You need to assign a security role to the new technician to ensure that he can perform the following tasks for all users:
✑ Access, monitor, and troubleshoot call quality and reliability using data displayed in the Call Quality Dashboard (CQD).
✑ Use the advanced troubleshooting toolset to troubleshoot call quality issues.
Which of the following roles should you assign to the technician? The solution must minimize the assigned permissions.
A. Teams Communications Support Specialist
B. Teams Communications Administrator
C. Teams Communications Support Engineer
D. Teams Service Administrator
Correct Answer: C
You work as a Systems Administrator for your company. The company has a main odce in New York and 20 branch odces in North America.
Some of the branch odces are in locations with low bandwidth Internet connectivity.
The company has a Microsoft 365 subscription. All users in the company have a Microsoft 365 E3 license.
All users in the main odce use Microsoft Teams for collaboration.
You want to roll out Microsoft Teams to all branch odce users. However, you are concerned about the branch odces Internet connectivity.
You plan to test Microsoft Teams call quality with test users in the branch odces.
Which of the following tools should you use to view the packet loss during Microsoft Teams calls to the branch odces?
A. Microsoft Teams Usage Report
B. Microsoft Teams Call Quality Dashboard.
C. Microsoft Teams Device Usage Report
D. Microsoft Network Testing Companion
Correct Answer: B
Most users currently use Microsoft Teams for collaboration. However, several users still use Microsoft Skype for Business Online for
collaboration.
You plan to migrate all users to Microsoft Teams.
You need to con+gure the environment to ensure that Microsoft Teams is downloaded and installed in the background for all Microsoft Skype for
Business users.
A. Con+gure the Teams upgrade settings in the Microsoft Teams admin center.
B. Con+gure the External access settings in the Microsoft Teams admin center.
C. Con+gure an App Setup policy in the Microsoft Teams admin center.
D. Con+gure an App Permission policy in the Microsoft Teams admin center.
Correct Answer: A
You work as a Systems Administrator for your company. The company has recently purchased a subscription to Microsoft 365. All users in your
company have a
You have deployed Microsoft Teams to all users in the company. Several teams and channels have been con+gured.
External contractors can access Microsoft Teams using guest accounts.
You need to con+gure the environment to ensure that no +les containing malware can be opened from Microsoft Teams channels by either
company users or external contractors.
A. Sensitivity labels.
B. Advanced Threat Protection
C. Protected Identity Management
D. Conditional Access policy
Correct Answer: B
You work as a Systems Administrator for your company. The company has a subscription to Microsoft 365. The company has 300 users and all
users have a
The company has hired a new technician to help with the management of Microsoft Teams.
You need to assign a security role to the new technician to ensure that he can perform the following tasks for all users:
✑ Manage meetings, including meeting policies and con+gurations.
✑ Manage voice, including calling policies and phone number inventory and assignment.
Which of the following roles should you assign to the technician? The solution must minimize the assigned permissions.
A. Teams Communications Support Specialist
B. Teams Communications Administrator
C. Teams Communications Support Engineer
D. Teams Service Administrator
Correct Answer: B
You work as a Systems Administrator for your company. The company has a subscription to Microsoft 365. All users in the company have a
All users use Microsoft Skype for Business Online for collaboration.
You need to ensure that users can use both Microsoft Skype for Business Online and Microsoft Teams during the migration period.
You need to con+gure the Teams upgrade settings to ensure that users receive chats and calls in Skype for Business but use Microsoft Teams for
group collaboration and meeting scheduling.
Which of the following coexistence modes should you con+gure?
A. Islands
B. Skype for Business only
C. Skype for Business with Teams collaboration
D. Skype for Business with Teams collaboration and meetings
E. Teams only
Correct Answer: D
You deploy Quality of Service (QoS) due to branch odce users reporting occasional poor call quality when using Microsoft Teams.
You need to con+rm that QoS is being applied at the branch odces.
Which of the following should you use?
A. Microsoft Network Monitor
B. Microsoft Network Testing Companion
C. Microsoft Teams Device Usage Report
D. Microsoft Teams Call Quality Dashboard
Correct Answer: A
You work as a Microsoft 365 Administrator for your company. All users have Microsoft 365 E3 licenses.
You need to ensure that users can use both Microsoft Skype for Business Online and Microsoft Teams during the migration period.
You need to con+gure the Teams upgrade settings to ensure that users can use Skype for Business for chats and calls only.
Which of the following PowerShell cmdlets should you run?
A. Grant-CsTeamsUpgradePolicy -PolicyName SfBWithTeamsCollabAndMeeting
B. Grant-CsTeamsUpgradePolicy -PolicyName Islands
C. Grant-CsTeamsUpgradePolicy -PolicyName SfBWithTeamsCollab
D. Grant-CsTeamsUpgradePolicy -PolicyName SfBonly
Correct Answer: A
All users in the main odce use Microsoft Teams for collaboration.
You want to roll out Microsoft Teams to all branch odce users. However, you are concerned about the branch odces Internet connectivity. You
need to verify that the branch odces have enough bandwidth to support audio and video conferencing using Microsoft Teams.
Which of the following should you use?
A. Microsoft Network Planer
B. Microsoft Teams Call Quality Dashboard.
C. Microsoft Network monitor
D. Microsoft Network Testing Companion
Correct Answer: A
All users in the company have a Microsoft 365 E3 license.
You plan to deploy Microsoft Teams to all company users.
You need to ensure that only company managers can create teams in Microsoft Teams.
Which of the following should you do +rst?
A. Add all the managers to a Microsoft Team.
B. Add all the managers to a universal distribution group.
C. Add all the managers to an Odce 365 group.
D. Add all the managers to a universal security group.
Correct Answer: D
You need to con+gure the environment to ensure that users can use both Microsoft Skype for Business Online and Microsoft Teams during the
migration period.
You con+gure the Skype for Business with Teams Collaboration coexistence mode.
Which of the following statements is true?
A. Users receive chats and calls and schedule meetings in Skype for Business.
B. Users receive chats and calls and schedule meetings in Skype for Business but use Teams for group collaboration.
C. Users receive chats and calls in Skype for Business but use Teams for group collaboration and meeting scheduling.
D. Users use Teams as their only communication and collaboration tool.
Correct Answer: B
All users in the company have a Microsoft 365 E3 license.
The company has a large Sales department. You plan to deploy Microsoft Teams to users in the Sales department.
You need to create a team in Microsoft Teams for the Sales department users. Users should automatically be added to the team when they join
the Sales department. Users who leave the Sales department should automatically be removed from the team.
Which of the following actions should you perform +rst?
A. Create a dynamic distribution group and con+gure a membership rule for the group.
B. Create an Azure Active Directory security group and add the Sales users to the group.
C. Create an Odce 365 group and con+gure a membership rule for the group.
D. Create a new team by using the New-Team PowerShell cmdlet.
Correct Answer: C
A company security policy has the following requirement:
✑ All +les used in personal chats or team collaborations must be retained for a minimum of one year.
You need to con+gure a retention policy to meet the security requirement.
Which two locations should you apply the retention policy to? (Choose two)
A. OneDrive accounts
B. Exchange email
C. Teams chat
D. SharePoint sites
E. Teams channel messages
Correct Answer: AD
You plan to deploy Microsoft Teams phones to all users.
A company policy has the following requirements for the Microsoft Teams phones:
✑ The screen saver must be enabled and con+gured to start after 60 seconds.
✑ Screen capture must be enabled.
You need to con+gure the Microsoft Teams phones to meet the policy requirements.
A. Con+gure the Teams settings under Org-wide settings in Microsoft Teams admin center.
B. Con+gure a Teams App Setup policy in the Microsoft Teams admin center.
C. Deploy a con+guration pro+le in the Microsoft Teams admin center.
D. Con+gure a Teams policy in the Microsoft Teams admin center.
Correct Answer: C
Users in the company frequently invite external users to Microsoft Teams meetings.
Users report that when the guests join the meetings, they have to wait in the lobby until they are admitted by the meeting organizer.
You need to con+gure the system to ensure meeting participants join the meeting directly without waiting in the lobby.
What should you do?
A. Con+gure the Automatically admit users to Everyone setting in the global meeting policy.
B. Con+gure the Automatically admit users to Everyone in your organization setting in the global meeting policy.
C. Enable the Allow Meet now in channels setting in the global meeting policy.
D. Enable the Allow Meet now in private meetings setting in the global meeting policy.
Correct Answer: A
A company security policy has the following requirements:
✑ Meeting presenters must be unable to share their entire screen in meetings.
✑ Meeting presenters must be able to share a single application window in meetings.
You need to con+gure the system to meet the security requirements.
A. Modify the Meeting Settings.
B. Modify the default Live Events policy.
C. Modify the default Meeting policy.
D. Modify the Live Events Settings.
Correct Answer: C
You need to prevent all users except managers from sending messages marked as Urgent.
Managers must be able to send messages marked as Urgent.
Which two of the following actions should you perform? (Choose two)
A. Con+gure a new Permission policy and apply it to the managers.
B. Con+gure a new Messaging policy and apply it to the managers.
C. Modify the default Permission policy.
D. Modify the default Messaging policy.
Correct Answer: BD
Sales users in the company frequently invite potential customers to Microsoft Teams meetings. The potential customers do not have guest
accounts.
Sales users report that the potential customers are unable to join the meetings.
You need to con+gure the system to enable the potential customers to join the meetings.
What should you do?
A. Enable the Anonymous users can join a meeting in the Meeting settings.
B. Con+gure the Automatically admit users to Everyone setting in the global meeting policy.
C. Enable the Allow guest access in Teams in the Org-wide settings.
D. Con+gure the Automatically admit users to Everyone in your organization setting in the global meeting policy.
Correct Answer: A
You work as a Systems Administrator for your company. The company has a subscription to Microsoft 365 that includes Phone System. All users
in your company have a Microsoft 365 E3 license.
A user reports that he is unable to make phone calls from his Microsoft Teams client. The user reports he is unable to access the dial pad in
Microsoft Teams.
Other users are able to make calls from Microsoft Teams.
You verify that the user has a license for Phone System.
You need to enable the user to make calls from Microsoft Teams.
A. Modify the App Permission policy.
B. Con+gure a SIP address for the user.
C. Enable the user‫ג‬€™s account for Enterprise Voice.
D. Assign a Con+guration Pro+le to the user.
Correct Answer: C
Users in the Marketing department often host live events in Microsoft Teams for large audiences.
Users report that Internet performance is poor during the live events. You discover that the live events consume a large amount of Internet
bandwidth.
You need to reduce the Internet bandwidth consumed during the live events.
A. Microsoft Phone System.
B. An Enterprise Content Delivery Network (eCDN) provider.
C. Cloud Video Interop
D. A SIP provider.
Correct Answer: B
A company security policy has the following requirements:
✑ All users except Team owners must be prevented from deleting sent messages
✑ Team owners must be able to delete sent messages
✑ All users must be prevented from editing sent messages
You need to con+gure Microsoft Teams to meet the security requirements. The solution must minimize the number of policies con+gured.
What should you con+gure?
A. The default Messaging policy only.
B. The default Messaging policy and one additional Messaging policy.
C. The default Messaging policy and two additional Messaging policies.
D. The default Messaging policy and the default Meeting policy.
Correct Answer: A
You plan to deploy Microsoft Phone System.
You need to con+gure the phone system with four unique greetings. The unique greetings will be used as follows:
✑ One unique greeting will be used during odce hours (Monday to Friday 09:00 to 17:00)
✑ One unique greeting will be used outside odce hours (Monday to Friday 17:00 to 09:00)
✑ One unique greeting will be used during weekends.
One unique greeting will be used during national holidays (for example, Easter and Christmas).
You need to con+gure the system to meet the requirements.

What is the minimum number of auto attendants you need to con+gure?
A. 1
B. 2
C. 3
D. 4
Correct Answer: A
You plan to host live events in Microsoft Teams.
You discover that external users are unable to access the live events. Company users and users with guest accounts are able to access the live
events.
You need to con+gure the system to allow external users without guest accounts to access the live events.
A. The External Access Org-wide settings
B. The default Meeting policy
C. The Live events settings
D. The default Live events policy
Correct Answer: D
You work as a Systems Administrator for your company. The company has a subscription to Microsoft 365. The company has 1,000 users. All
users in your company have a Microsoft 365 E3 license.
Approximately 400 of the users currently use Microsoft Teams for collaboration. The other 600 users use Microsoft Skype for Business Online for
collaboration.
You plan to migrate all users to Microsoft Teams over the next three months. The coexistence mode is currently set to Islands.
You need to ensure that company users do not miss chat messages sent by other company users.
What should you do?
A. Ensure that all users are signed in to either Microsoft Skype for Business or Microsoft Teams.
B. Change the coexistence mode to Teams only.
C. Ensure that all users have both Microsoft Skype for Business and Microsoft Teams installed and are signed in to both applications.
D. Change the coexistence mode to Skype for Business with Teams collaboration.
Correct Answer: C
You have been migrating users from Microsoft Skype for Business Online to Microsoft Teams over the last two months. Most users are now using
Microsoft
Teams.
The coexistence mode is currently set to Islands.
You plan to change the coexistence mode to Teams Only to force all users to use Microsoft Teams.
You need to ensure that if any users have online meetings scheduled to use Skype for Business, the meetings are converted to use Microsoft
Teams.
A. Modify the default Meeting policy in the Microsoft Teams admin center.
B. Run the Start-CsExMeetingMigration PowerShell cmdlet.
C. Run the Set-CsTeamsUpgradeCon+guration PowerShell cmdlet.
D. Run the Set-CsTeamsMeetingCon+guration PowerShell cmdlet.
Correct Answer: B
company have a
Users in the Marketing department frequently organize events such as trade shows. Organizing an event requires the management of bookings for
several resources involved in the event.
You want to add the Microsoft Bookings app to the Microsoft Teams client for the users in the Marketing department.
A. Con+gure a custom Con+guration Pro+le that applies to the Marketing users.
B. Con+gure a custom Teams app Permission policy that applies to the Marketing users.
C. Con+gure a custom Teams upgrade policy that applies to the Marketing users.
D. Con+gure a custom Teams app Setup policy that applies to the Marketing users.
Correct Answer: D
company have a
You need to restrict the companies that users can communicate with to +ve supplier companies. You have a list of email domains used by the
supplier companies.
Which of the following actions should you con+gure?
A. The External access settings.
B. The Guest access settings.
C. A Messaging policy.
D. The Org-wide Teams settings.
Correct Answer: A
All users use Microsoft Teams for collaboration. Several teams and channels have been con+gured.
A team used by users in the Product Design department contains guest accounts. External Designers work with users in the Product Design
department and access the team and channels using the guest accounts.
The external designers report that they are unable to access +les used in Microsoft Teams meetings or chats.
You need to enable the external designers to access the +les.
A. Modify the Guest access settings in Microsoft Teams.
B. Modify the External access settings in Microsoft Teams.
C. Modify the default Meeting policy in Microsoft Teams.
D. Con+gure the External Sharing settings in Microsoft SharePoint Online.
Correct Answer: D
company have a
All users use Microsoft Teams for collaboration. Several teams and channels have been con+gured.
You need to con+gure Microsoft Teams to ensure that users within your company can collaborate with users in a partner company. You need to
ensure that only external users with the email domain of the partner company can send emails to the team channels.
A. Modify the list of Accepted Domains in the Exchange Online admin center.
B. Modify the Email integration options in the Org-wide Teams settings in the Microsoft Teams admin center.
C. Modify the Org-wide Guest access settings in the Microsoft Teams admin center.
D. Modify the Organization options in the Org-wide Teams settings in the Microsoft Teams admin center.
Correct Answer: B
You work as a Systems Administrator for your company. The company has a subscription to Microsoft 365 that includes Phone System. All users
in your company have a Microsoft 365 E3 license.
You plan to con+gure an auto attendant. The auto attendant will have a nested auto attendant. The nested auto attendant will be used to provide a
second-level menu that the +rst-level auto attendant can connect calls to depending on the option selected by the caller.
You need to con+gure the auto attendants and required resources.
A. Create two auto attendants then create one resource account.
B. Create one resource account then create two auto attendants.
C. Create two auto attendants then create two resource accounts.
D. Create two resource accounts then create two auto attendants.
Correct Answer: D
You work as a Systems Administrator for your company. The company has recently purchased a subscription to Microsoft 365. All users in the
company have a
The company has a large Sales department. A distribution group named Sales contains all the user accounts of the users in the Sales department.
You need to create a team in Microsoft Teams for the Sales department users. You want to minimize administrative effort by creating the Team
from the Sales group.
What should you do +rst?
A. Con+gure a membership rule for the group.
B. Convert the group to a universal security group.
C. Convert the group to a global security group.
D. Convert the group to an Odce 365 group.
Correct Answer: D
A company security policy states that users must not be able to add apps to Microsoft Teams.
You need to con+gure Microsoft Teams to meet the security requirement.
What should you con+gure?
A. The global app permission policy.
B. The global Teams policy.
C. The Org-wide Teams settings.
D. The global app setup policy.
Correct Answer: D
You upload a custom app to Microsoft Teams. The custom app will be used by all users in the company.
You need to ensure that the custom app appears at the top of the app bar in Microsoft Teams.
A. Con+gure the global app setup policy.
B. Create a con+guration pro+le.
C. Con+gure the global app permission policy.
D. Con+gure the global Teams policy.
Correct Answer: A
The company has several departments. You have con+gured a private team for each of the departments.
You con+gure an additional private team named Managers. The Managers team will contain all departmental managers.
You need to ensure that the Managers team is not viewable in the Suggested Teams list.
What should you do?
A. Modify the member permissions for the Managers team.
B. Con+gure a new app permission policy.
C. Modify the Team discovery options for the Managers team.
D. Select the Hide option for the Managers team.
Correct Answer: C
A developer in the company is developing a custom app to be used in Microsoft Teams.
The developer wants to test the app in Microsoft Teams before releasing the app for use by all company users. The developer has a .zip +le
containing an app package for the custom app.
You need to enable the developer to upload the app to Microsoft Teams for testing. The app must available to the developer only in Microsoft
Teams.
What should you do?
A. Modify the global app setup policy.
B. Con+gure an app setup policy that applies to the developer only.
C. Modify the global app permission policy.
D. Con+gure an app permission policy that applies to the developer only.
Correct Answer: B

Question #1 Topic 2
You have a Microsoft 365 subscription that uses Microsoft Teams and 300 Microsoft Teams-certi+ed IP phones.
You need to locate, group, and +lter the IP phones based on keywords.
What should you use?
A. device tags
B. reporting labels
C. a con+guration pro+le
D. a label policy
Correct Answer: A
Reference:
https://docs.microsoft.com/en-us/microsoftteams/devices/manage-device-tags
Question #2 Topic 2
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that
might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company has a Microsoft 365 subscription.
You plan to con+gure the environment to allow external users to collaborate in Microsoft Teams by using guest access.
The company implements a new security policy that has the following requirements:
✑ Only guest users from speci+c domains must be allowed to connect to collaborate by using Microsoft Teams.
✑ Guest users must be prevented from inviting other guests.
You need to recommend a solution to meet the security policy requirements.
Solution: From the Microsoft Teams admin center, you modify the global meeting policy.
Does this meet the goal?
A. Yes
B. No
Correct Answer: B
Question #3 Topic 2
Solution: From PowerShell, you run the New-AzureADPolicy and Set-AzureADPolicy cmdlets.
A. Yes
B. No
Correct Answer: B
Question #4 Topic 2
Solution: From the Azure Active Directory, you modify the External collaboration settings.
A. Yes
B. No
Correct Answer: A
Question #5 Topic 2
Your company has a Microsoft 365 subscription that uses an Azure Active Directory (Azure AD) tenant named contoso.com.
You need to prevent guest users in the tenant from using cameras during Microsoft Teams meetings.
Solution: From the Azure Active Directory admin center, you modify the External collaboration settings.
A. Yes
B. No
Correct Answer: B
Guest access in Teams allows people outside you organization to access teams and channels. When you turn on Guest Access, you can turn on
or off features guests users can or can't use.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/set-up-guests
Question #6 Topic 2
Solution: From Microsoft Teams admin center, you modify the External collaboration settings.
A. Yes
B. No
Correct Answer: B
Reference:
Question #7 Topic 2
Solution: From the Microsoft 365 admin center, you modify the Sharing settings.
A. Yes
B. No
Correct Answer: B
Reference:
Question #8 Topic 2
You need to prevent a user named User1 from permanently deleting private chats in Microsoft Teams.
Solution: You place the mailbox of User1 on Litigation Hold.
A. Yes
B. No
Correct Answer: A
Question #9 Topic 2
Solution: You create an In-Place Hold for the Microsoft SharePoint site used by Microsoft Teams.
A. Yes
B. No
Correct Answer: B
Solution: You place the group mailboxes used by Microsoft Teams on Litigation Hold.
A. Yes
B. No
Correct Answer: B
You are a Microsoft Teams administrator for your company.

All the teams used by the company‫ג‬€™s legal department must meet the following compliance requirements:
✑ Each team must expire 365 days after it is created.
✑ All team content must be deleted when the team expires.
An administrator must be able to restore deleted team content for 30 days.
What should you do?
A. From the Microsoft Teams admin center, modify the teams policy.
B. From PowerShell, run the New-AzureADMSGroupLifecyclePolicy cmdlet.
C. From the Microsoft 365 Compliance admin center, create a data loss prevention (DLP) policy.
D. From the Microsoft 365 admin center, modify the Odce 365 group settings.
Correct Answer: B
Reference:
https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/groups-lifecycle https://docs.microsoft.com/en-
us/powershell/module/azuread/new-azureadmsgrouplifecyclepolicy?view=azureadps-2.0
Your company has a Microsoft 365 subscription that contains 20 teams.

You need to ensure that a team named Team1 is identi+ed as Highly Con+dential in the Microsoft Teams client.
A. a teams app setup policy in the Microsoft Teams admin center
B. a sensitivity label in the Microsoft 365 Compliance admin center
C. a supervision policy in the Microsoft 365 Compliance admin center
D. a teams policy in the Microsoft Teams admin center
Correct Answer: B

You attempt to review call quality by location.
When you sign in to the Microsoft Call Quality Dashboard, you discover that no locations are de+ned.
You need to ensure that all the call quality information in the dashboard is segmented by location.
A. From the Microsoft Teams admin center, con+gure reporting labels.
B. Run the Network Testing Companion by using administrator privileges.
C. Run the PowerShell cmdlet Set-CsQoECon+guration.
D. From the Microsoft Teams admin center, run the Network Planner.
Correct Answer: A
Reference:
https://docs.microsoft.com/en-us/microsoftteams/learn-more-about-site-upload
HOTSPOT -
You have a Microsoft Odce 365 subscription.
You create a Microsoft Teams Rooms account named Room1.
You need to ensure that Room1 automatically accepts meeting invitations. The solution must prevent meeting invitations from being accepted if
the room is unavailable.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/powershell/module/exchange/mailboxes/set-calendarprocessing?view=exchange-ps
Your company uses Microsoft Teams.

The company has the departments and teams shown in the following table.
You need to recommend a solution to prevent the users in each department from inviting users from other departments to their team.
What should you include in the recommendation?
A. app permission policies
B. Azure Information Protection
C. supervision policies
D. information barrier policies
Correct Answer: D
Your company has a Microsoft 365 E5 subscription.

The company uses Microsoft Skype for Business Online and plans to upgrade to Microsoft Teams.
The network contains the following devices:
✑ 100 computers that run Windows 10
✑ 50 Android devices
✑ 50 iPhone devices
All the devices have the Skype for Business app installed.
You need to deploy Microsoft Teams to all the devices.
What should you do?
A. From the Microsoft Teams admin center, set Download the Teams app in the background for Skype for Business users to On.
B. Create a Group Policy Object (GPO) that contains an app package, and then link the GPO.
C. From the Microsoft Teams admin center, create an app setup policy that includes the Microsoft Teams app, and then assign the policy to all
users.
D. From Microsoft Intune, push Microsoft Teams to all the devices.
Correct Answer: D
You need to use Microsoft Intune to push Microsoft Teams to all the devices to ensure the iPhone devices and Android devices get the Teams
app.
Setting Download the Teams app in the background for Skype for Business users to On would only affect the Windows computers.
Your company has a Microsoft 365 subscription that contains several teams.
The company‫ג‬€™s security policy states that an administrator must be noti+ed when a new team is created by using the Build a team from scratch
option.
You need to con+gure the environment to meet the security policy requirement.
What should you do?
A. From the Microsoft 365 Compliance admin center, enable communication compliance.
B. From the Microsoft 365 Compliance admin center, create an Odce 365 alert policy.
C. From the Azure Active Directory admin center, create a protection noti+cation.
D. From the Microsoft Teams admin center, modify the global teams policy.
Correct Answer: B

The company plans to host Microsoft Teams live events for groups of users larger than 5,000.
You need to recommend a solution that minimizes the bandwidth required to stream the events.
A. a Session Border Controller (SBC)
B. a third-party encoder
C. an eCDN provider
D. a Cloud Video Interop (CVI)
Correct Answer: C
Reference:
https://docs.microsoft.com/en-us/stream/network-overview

You need to prevent users from using Microsoft Teams to communicate with users in a partner company that uses an email domain named
litewareinc.com.
What should you do from the Microsoft Teams admin center?
A. Turn off guest access.
B. Create a new messaging policy.
C. Modify the External access settings.
D. Create a new meeting policy.
Correct Answer: C
Your company has a Microsoft 365 tenant.

Guest users report that they cannot access +les or Microsoft OneNote from Microsoft Teams. The guest users can access channels, chats, and
conversations.
You need to ensure that the guest users can access the +les and OneNote from Microsoft Teams.
For what should you con+gure external sharing?
A. Microsoft Teams
B. Microsoft SharePoint Online
C. Microsoft OneDrive for Business
D. Microsoft Yammer
Correct Answer: B
You have an Active Directory user named User1.

You need to ensure that User1 can view the following reports:
✑ Microsoft Teams user activity report
✑ Microsoft Teams device usage report
The solution must limit the ability of User1 to make changes to Microsoft 365 services.
Which role should you assign to User1?
A. Teams Service Administrator
B. Reports reader
C. Teams Communications Support Specialist
D. Message Center reader
Correct Answer: B
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-activity-reports
HOTSPOT -
Your company plans to migrate to Microsoft Teams from Microsoft Skype for Business Online. The org-wide coexistence mode for Microsoft
Teams is set to
Teams Only.
The company has two named User1 and User2.
You need to implement a migration solution that meets the following requirements:
✑ User1 must be able to chat and create meetings by using Skype for Business only.
✑ User1 must be able to read and post messages by using Microsoft Teams channels.
✑ User2 must use Microsoft Teams only.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/grant-csteamsupgradepolicy?view=skype-ps

You plan to enable users to book meetings in several of the company‫ג‬€™s conference rooms by using the Microsoft Teams client.
You need to create the required resources in Microsoft 365 for the conference rooms.
What should you create for each conference room?
A. a team
B. a resource mailbox
C. an auto attendant
D. an Odce 365 group
Correct Answer: D
Reference:
https://docs.microsoft.com/en-us/microsoftteams/rooms/rooms-deploy
Your company has a Microsoft Odce 365 subscription.

The company has a Microsoft Teams group named Group1.
You need to remove inactive users from Group1. The members of Group1 must be validated every month.
A. Data subject requests in the Microsoft 365 Compliance admin center
B. access reviews in the Azure Active Directory admin center
C. eDiscovery cases in the Microsoft 365 Compliance admin center
D. usage reports in the Microsoft Teams admin center
Correct Answer: B
DRAG DROP -
You have a Microsoft 365 subscription that has Azure Active Directory Premium Plan 2 licenses.
You need to implement Microsoft Teams lifecycle management to meet the following requirements:
✑ All unused teams must be deleted after 180 days.
✑ Inactive guest users must be removed from teams automatically every three months.
✑ Microsoft Teams admin roles must only be assigned for speci+c time periods.
Which feature should you use for each requirement? To answer, drag the appropriate features to the correct requirements. Each feature may be
used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Select and Place:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoft-365/solutions/microsoft-365-groups-expiration-policy?view=o365-worldwide
https://techcommunity.microsoft.com/t5/azure-active-directory-identity/access-reviews-for-guests-in-all-teams-and-microsoft-365-groups/ba-
p/1994697 https://docs.microsoft.com/en-us/azure/active-directory/privileged-identity-management/pim-con+gure
DRAG DROP -
Your company uses Microsoft Teams.
You are planning the compliance strategy for Microsoft Teams. All compliance tasks must be performed by a user in the compliance department
who will be assigned the Global admin role and will not be a team owner.
You need to identify which tools to use for the following tasks:
Archive a team.
Restore a deleted team.
Permanently delete a team.
Which tool should you identify for each task? To answer, drag the appropriate tools to the correct tasks. Each tool may be used once, more than
once, or not at all.
You may need to drag the split bar between panes or scroll to view content.
Select and Place:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/groups-restore-deleted https://www.prajwaldesai.com/restore-a-
deleted-team-in-microsoft-teams/ https://docs.microsoft.com/en-us/microsoftteams/archive-or-delete-a-team
Your company has a Microsoft 365 subscription and a Virtual Desktop Infrastructure (VDI) solution.
The company‫ג‬€™s Microsoft Teams upgrade policy is set to Teams only coexistence mode.
You deploy the Microsoft Installer (MSI) package for Microsoft Teams to the VDI solution.
Several months later, users of the VDI solution report that their workstation is missing several new Microsoft Teams features.
You need to ensure that the VDI solution users can use the new Microsoft Teams features.
Solution: You run the Grant-CsTeamsUpgradePolicy cmdlet and specify the -PolicyName parameter.
A. Yes
B. No
Correct Answer: B
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-client-update https://docs.microsoft.com/en-us/microsoftteams/teams-for-
vdi#install-teams-on-vdi
Solution: You uninstall the Microsoft Teams MSI package, and then reinstall a new Microsoft Teams MSI package.
A. Yes
B. No
Correct Answer: A
Reference:
Solution: You run the Get-WUInstall cmdlet and specify the -AcceptAll parameter.
A. Yes
B. No
Correct Answer: B
Reference:
Your company has a Microsoft 365 subscription that contains the teams shown in the following exhibit.
Guest users report that they cannot create posts in Monthly Reports.
You need to ensure that the guest users can post to Monthly Reports.
What should you do?
A. From the Microsoft Teams client, modify the privacy setting.
B. From the Microsoft Teams admin center, modify the Guest access settings.
C. From the Microsoft Teams client, modify the channel moderation preferences.
D. From the Microsoft Teams admin center, modify the messaging policy.
Correct Answer: B
Reference:
https://docs.microsoft.com/en-us/microsoft-365/solutions/collaborate-as-team?view=o365-worldwide

All users have computers that run Windows 10. The computers are joined to Azure Active Directory (Azure AD) and enrolled in Microsoft Intune.
All the users are standard users.
The company plans to start using Microsoft Teams.
You need to deploy the Microsoft Teams client to the computers.
A. an Azure AD app registration
B. a domain-based Group Policy Object (GPO)
C. Azure App Service
D. an app in Microsoft Intune
Correct Answer: D
DRAG DROP -
You need to prevent guest users from creating or updating channels.
How should you complete the PowerShell script? To answer, drag the appropriate options to the correct targets. Each option may be used once,
more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Select and Place:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/powershell/module/teams/get-team?view=teams-ps https://docs.microsoft.com/en-
us/powershell/module/teams/set-team?view=teams-ps
HOTSPOT -
All users use an email domain named @adatum.com.
You have the guest access settings shown in the Guest Access exhibit. (Click the Guest Access tab.)
You have the organizational relationship settings shown in the Organizational Relationship exhibit. (Click the Organizational Relationship tab.)
You have a meeting policy that is con+gured as shown in the Meeting Policy exhibit. (Click the Meeting Policy tab.)
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
You manage the Microsoft Teams environment for your company.

Several users report poor call quality.
Reference:
You need to ensure that a user named Admin5 can review the call quality metrics of all the users at the company. The solution must use the
https://docs.microsoft.com/en-us/azure/active-directory/b2b/allow-deny-list
principle of least privilege.
Which role should you assign to Admin5?
A. Teams Administrator
B. Teams Communications Support Engineer
C. Teams Communications Support Specialist
D. Teams Communications Administrator
Correct Answer: B
Reference:
https://docs.microsoft.com/en-us/microsoftteams/using-admin-roles
Your company has a Microsoft 365 subscription that contains a team named Sales.
You need to recommend a solution to ensure that all guest users who are members of Sales receive an email message each year to verify that
they want to remain in the team.
A. an identity provider
B. a Microsoft Outlook add-in
C. a communication compliance policy
D. an access review
Correct Answer: D
Your company deploys a Quality of Service (QoS) solution to its network.

You recently deployed Microsoft Teams for all users. Each user uses a domain-joined computer that runs Windows 10.
The users report poor audio quality when they use Microsoft Teams from the network.
You discover that the media tradc from Microsoft Teams is NOT processed by the QoS solution.
You need to ensure that all the media tradc is processed by the QoS solution.
Which two actions should you perform? Each correct answer presents part of the solution.
A. From the Microsoft Teams admin center, set Insert Quality of Service (QoS) markers for real-time media tradc to On.
B. From the Microsoft Teams client, select a certi+ed Microsoft Teams audio device.
C. From PowerShell, run the Set-CsQoECon+guration cmdlet.
D. From Group Policy Management, create a Group Policy Object (GPO) that contains the Policy-based QoS settings, and then link the GPO to
the domain.
E. From the Microsoft Teams admin center, turn on logging for the device con+guration pro+le.
Correct Answer: AD
Reference:
https://docs.microsoft.com/en-us/microsoftteams/qos-in-teams
https://docs.microsoft.com/en-us/microsoftteams/meeting-settings-in-teams
Solution: From PowerShell, you run the New-CSExternalAccessPolicy and
Set-CSExternalAccessPolicy cmdlets.
A. Yes
B. No
Correct Answer: A
Reference:
https://docs.microsoft.com/en-us/microsoftteams/turning-on-and-using-call-quality-dashboard
HOTSPOT -
You have a Microsoft 365 subscription that uses Microsoft Teams.
You plan to deploy a Microsoft Teams display device.
You need to enable automatic provisioning.
Which type of resource account should you create, and what should you use to identify the device? To answer, select the appropriate options in the
answer area.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/devices/remote-provision-remote-login https://docs.microsoft.com/en-
us/microsoftteams/devices/resource-account-ui
You have a Microsoft 365 subscription.

You plan to implement Microsoft Teams.
You need to perform network quality and connectivity tests from an on-premises network to Microsoft 365 Online services by using the Network
Testing
Companion.
You install the Network Testing Companion module on a local Windows 10 device.
Which additional software should you install to perform the tests?
A. Network Assessment Tool
B. Windows Performance Analyzer (WPA)
C. the Microsoft Teams desktop client
D. Windows Assessment Toolkit
Correct Answer: A
Reference:
https://www.lync.se/2019/09/network-testing-companion/
Your company has a Microsoft 365 tenant that uses Microsoft Skype for Business Online.
All users connect to Skype for Business Online by using computers that run Windows 10.
You plan to upgrade all the users from Skype for Business Online to Microsoft Teams.
You need to ensure that the Microsoft Teams client is installed automatically on all the computers.
What should you do from the Teams admin center?
A. From the Messaging policies settings, modify the Global (Org-wide default) messaging policy.
B. From Org-wide settings, con+gure the Teams upgrade settings.
C. From Teams apps, add an App setup policy.
D. From the Teams policies settings, modify the Global (Org-wide default) Teams policy.
Correct Answer: B
You have a Microsoft Odce 365 subscription that contains a user named User1.
You need to ensure that User1 can view Analytics & reports in the Microsoft Teams admin center. The solution must use the principle of least
privilege.
A. Groups administrator
B. Skype for Business administrator
C. Global reader
D. Reports reader
Correct Answer: B
Reference:
https://docs.microsoft.com/en-us/microsoftteams/get-started-with-teams-monitor-usage-and-feedback
Solution: You create an In-Place Hold for the Microsoft OneDrive for Business site of User1.
A. Yes
B. No
Correct Answer: B
Private chats are stored in user mailboxes, not on OneDrive.
Solution: From the Microsoft Teams admin center, you modify the Microsoft Teams upgrade policy.
A. Yes
B. No
Correct Answer: B
References:
https://docs.microsoft.com/en-us/microsoftteams/teams-client-update

You enable guest access for Microsoft Teams.
You need to prevent all users from downloading and opening +les that contain malware by using Microsoft Teams channels.
A. From the Microsoft 365 Compliance admin center, create a data loss prevention (DLP) policy.
B. From the Azure Active Directory admin center, enable the End user protection baseline policy.
C. From the Microsoft 365 Compliance admin center, select Turn on Defender for Odce 365 for SharePoint, OneDrive, and Microsoft Teams.
D. From the Azure Active Directory admin center, add an identity provider.
Correct Answer: C
DRAG DROP -
The company has the administrators and the security requirements shown in the following table.
You need to assign a role to each administrator to ensure that the administrators can meet the security requirements by using the Microsoft
Teams admin center.
The solution must use the principle of least privilege.
Which role should you assign to each administrator? To answer, drag the appropriate roles to the correct users. Each role may be used once, more
than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Select and Place:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/using-admin-roles
HOTSPOT -
Your company plans to upgrade to Microsoft Teams from Microsoft Skype for Business Online. The org-wide coexistence mode for Microsoft
Teams is set to
Teams Only.
The company has a user named User1.
You need to implement a migration solution that meets the following requirements:
✑ User1 must be able to chat and create meetings by using Skype for Business only.
✑ User1 must be able to read and post messages by using Microsoft Teams channels.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/grant-csteamsupgradepolicy?view=skype-ps
You plan to deploy Microsoft Teams to a remote location.

You perform a network readiness assessment for Microsoft Teams by using the Network Testing Companion.
Which two tests are included in the assessment? Each correct answer presents part of the solution.
A. trace route information
B. video quality tests
C. open and blocked ports
D. audio quality tests
E. Quality of Service (QoS) validation
Correct Answer: CD
Reference:
https://ucstatus.com/2019/05/10/hands-on-with-the-skype-for-business-microsoft-teams-network-testing-companion/

When making voice calls from Microsoft Teams, users report poor call quality at speci+c times of the day.
You need to verify whether Quality of Service (QoS) is being applied to the calls.
A. the Microsoft Teams client
B. Microsoft Call Quality Dashboard
C. Network Testing Companion
D. Network Monitor
Correct Answer: D
References:
https://docs.microsoft.com/en-us/microsoftteams/qos-in-teams#validate-the-qos-implementation
Your company has 200 users.

You plan to upgrade all the users from Microsoft Skype for Business Online to Microsoft Teams. Phone System with Teams must be enabled for
all users.
You need to recommend a coexistence mode for the Microsoft Teams upgrade policy.
Which mode should you recommend?
A. Skype for Business with Teams collaboration
B. Islands
C. Teams only
D. Skype for Business with Teams collaboration and meetings
Correct Answer: C
Reference:
https://docs.microsoft.com/en-us/microsoftteams/cloud-voice-landing-page
Solution: From Microsoft Teams admin center, you modify the Guest access settings.
A. Yes
B. No
Correct Answer: A
Reference:
HOTSPOT -
You have a Microsoft 365 subscription that contains the users shown in the following table.
In Microsoft Teams, User3 creates a new team named Team1.

User1 con+gures the Groups Expiration settings as shown in the following exhibit.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/team-expiration-renewal https://docs.microsoft.com/en-us/microsoft-
365/solutions/microsoft-365-groups-expiration-policy?view=o365-worldwide-skype
Solution: From Microsoft Teams admin center, you modify the External sharing settings.
A. Yes
B. No
Correct Answer: B
Reference:
You have a Microsoft 365 subscription and an on-premises Active Directory domain that syncs by using Azure AD Connect.
You need to change the Membership type of a group from Assigned (static) to Dynamic User.
A. Active Directory Users and Computers
B. the Microsoft Teams client
C. the Azure Active Directory admin center
D. the Microsoft Teams admin center
Correct Answer: C
HOTSPOT -
You have a Microsoft 365 E5 subscription that contains a hybrid deployment of Microsoft Skype for Business Server and a user named User1.
You need User1 to perform a tenant readiness assessment for Skype for Business upgrade by using Advisor for Teams.
Which two additional licenses should you assign to User1? To answer, select the appropriate settings in the answer area.
Hot Area:
Correct Answer:
Question #1 Topic 3

You have a Microsoft Teams team named Sales that is set to Private.
Users report that they can view the Sales team from a list of suggested teams.
You need to hide the team from the list of suggested teams.
What should you do from the Microsoft Teams client?
A. Modify the Team discovery settings.
Reference:
B. Select the Hide team option.
https://docs.microsoft.com/en-us/microsoftteams/use-advisor-teams-roll-out
C. Modify the team privacy settings.
D. Modify the team member permissions.
Correct Answer: A
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-discovery-of-private-teams#set-whether-existing-private-teams-are-discoverable
Question #2 Topic 3
You have a Microsoft 365 subscription that contains several Microsoft SharePoint Online sites.
You need to ensure that the content stored in a SharePoint modern team site named Sales is available from Microsoft Teams. The solution must
ensure that when a new channel is added to a team, a folder for the channel is created in the Sales site.
Solution: From a team, you add a tab for the Sales site.
A. Yes
B. No
Correct Answer: B
This solution will make the Sales site available in Teams. However, the team will already have an associated SharePoint site. Any new channels
will create new folders in the existing SharePoint site, not the Sales site.
Question #3 Topic 3
Solution: From the Microsoft Teams client, you create a new team and select Create from an existing Odce 365 group or team.
A. Yes
B. No
Correct Answer: A
The Sales SharePoint site will have an associated Odce 365 group. We need to create a new Team from that group. That will ensure that any
new channels created in the new Team will create a new folder in the Sales SharePoint site.
Reference:
https://support.microsoft.com/en-us/odce/create-a-team-from-an-existing-group-24ec428e-40d7-4a1a-ab87-29be7d145865
Question #4 Topic 3
Solution: From the Sales site, you use the Create a Team option.
A. Yes
B. No
Correct Answer: A
Reference:
https://odce365atwork.com/teams/connect-microsoft-teams-with-sharepoint-site/
Question #5 Topic 3
Solution: From PowerShell, you run the Set-AzureADGroup cmdlet.
A. Yes
B. No
Correct Answer: B
Question #6 Topic 3
HOTSPOT -
You have a Microsoft 365 tenant that uses Microsoft Skype for Business on-premises.
You plan to upgrade to Microsoft Teams in stages based on groups. The features required by each group are shown in the following table.
How should you con+gure the upgrade policy for the groups? To answer, select the appropriate options in the answer area.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/migration-interop-guidance-for-teams-with-skype
Question #7 Topic 3
HOTSPOT -
The company‫ג‬€™s only messaging policy is a global messaging policy con+gured as shown in the following exhibit.
Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/messaging-policies-in-teams
Question #8 Topic 3
HOTSPOT -
You have a Microsoft 365 E5 subscription that uses Microsoft Teams and a hybrid deployment of Microsoft Skype for Business Server.
Coexistence mode in Microsoft Teams is set to Islands.
Coexistence mode is con+gured for three users named User1, User2, and User3 as shown in the following table.
The Skype for Business user accounts are homed as shown in the following table.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/coexistence-chat-calls-presence
Question #9 Topic 3
HOTSPOT -
HOTSPOT -
Your company uses Microsoft Skype for Business Online and Microsoft Teams.
All Skype for Business Online users can make and receive PSTN calls. Microsoft Teams is con+gured for PSTN calls.
You plan to upgrade the Skype for Business Online users to Microsoft Teams.
The Teams upgrade settings are con+gured as shown in the Teams upgrade exhibit. (Click the Teams upgrade tab.)
You apply TeamsUpgradePolicy to the user accounts of the company‫ג‬€™s R&D and human resources (HR) departments by using the coexistence
modes shown in the following table.
Hot Area:
Correct Answer:
Box 1: No -
TeamsOnly: Can schedule meetings in Teams only, but can join Skype for Business or Teams meetings.
Box 2: Yes -
By default, when assigning either TeamsOnly or SfbWithTeamsCollabAndMeetings to an individual user, any existing Skype for Business
meetings scheduled by that user for the future are converted to Teams meetings.
Box 3: No -
SfBWithTeamsCollabAndMeetings: Has the chat and calling functionality of user in SfBOnly mode.
SfBOnly: Can initiate chats and calls from Skype for Business only.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/migration-interop-guidance-for-teams-with-skype
Your company is upgrading from Microsoft Skype for Business Online to Microsoft Teams.
The company's Microsoft Teams upgrade policy is set to Islands coexistence mode. The company plans to maintain the coexistence mode for
several months.
Several users report that they receive email messages about missed chat conversations.
You need to recommend a solution to ensure that all the users receive chat messages.
Which two actions should you recommend? Each correct answer presents part of the solution.
A. Install the Microsoft Teams clients on all the computers that run the Skype for Business client. Instruct the users to sign in to both client
applications.
B. Instruct the users to modify the permissions in the Microsoft Teams client.
C. Modify the global app setup policy.
D. Modify the global app permission policy.
E. Install the Skype for Business client on all the computers that run the Microsoft Teams client. Instruct the users to sign in to both client
applications.
Correct Answer: AE
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-and-skypeforbusiness-coexistence-and-interoperability

You need to ensure that users from a partner company named Contoso, Ltd. can collaborate with your company's users in teams. The solution
must ensure that the Contoso users can exchange chat messages in channels.
Which three actions should you perform before you add the Contoso users to teams? Each correct answer presents part of the solution.
A. From the Services & add-ins settings in the Microsoft 365 admin center, set Let group members outside the organization access group
content to On.
B. From the Guest access settings in the Microsoft Teams admin center, set Allow guest access in Microsoft Teams to On.
C. From the External collaboration settings in the Azure Active Directory admin center, add Contoso's domain to the list of target domains.
D. From the External access settings in the Microsoft Teams admin center, add Contoso's domain to the Allowed list of domains.
E. From the External collaboration settings in the Azure Active Directory admin center, set Guest users permissions are limited to No.
F. From the Services & add-ins settings in the Microsoft 365 admin center, set Let group owners add people outside the organization to groups
to On.
Correct Answer: ABF

Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-external-access https://docs.microsoft.com/en-us/microsoftteams/teams-
dependencies https://docs.microsoft.com/en-us/microsoftteams/guest-access-checklist

You recently set the company's Microsoft Teams upgrade policy to Teams only coexistence mode.
A user reports that several online meetings are con+gured to use Microsoft Skype for Business.
You need to convert the online meetings in the user‫ג‬€™s calendar to use Microsoft Teams.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
A. From PowerShell, run the Start-CsExMeetingMigration cmdlet and specify the -identity parameter.
B. Run the Skype for Business Meeting Migration tool.
C. From the Microsoft Teams admin center, modify the meeting policy.
D. From PowerShell, run the Set-CsTeamsUpgradeCon+guration cmdlet.
E. From the Microsoft Teams admin center, modify the Microsoft Teams upgrade policy.
Correct Answer: AB
Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/audio-conferencing-in-odce-365/setting-up-the-meeting-migration-service-mms

You need to ensure that only the following apps appear in the app bar of the Microsoft Teams client for only the events department:
✑ Activity
✑ Shifts
✑ Chat
A. Create a custom app permission policy.
B. Modify the global app permission policy.
C. Create a custom app setup policy.
D. Modify the global app setup policy.
Correct Answer: C
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-app-setup-policies#assign-a-custom-app-setup-policy-to-users

You plan to upgrade from Microsoft Skype for Business to Microsoft Teams.
You use the following workloads in Skype for Business:
✑ Audio/video conferencing
✑ Dial-in conferencing
✑ Enterprise Voice
✑ Persistent Chat
✑ Chat
You need to ensure that users can evaluate Microsoft Teams while maintaining PSTN calling by using the Skype for Business client.
Which coexistence mode should you use?
A. Islands
B. Skype for Business with Teams collaboration
C. Skype for Business only
D. Meetings First
Correct Answer: D
Reference:
DRAG DROP -
You need to con+gure Microsoft Teams to meet the following requirements:
✑ All new teams must include the Wiki app and the Planner app.
✑ Users in speci+c groups must be prevented from creating private channels.
✑ Only users in the company‫ג‬€™s IT department must have early access to the unreleased features of Microsoft Teams.
What should you con+gure for each requirement? To answer, drag the appropriate settings to the correct requirements. Each setting may be used
once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Select and Place:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-app-setup-policies https://docs.microsoft.com/en-us/microsoftteams/teams-
policies https://docs.microsoft.com/en-us/microsoftteams/public-preview-doc-updates
HOTSPOT -
You have a Microsoft 365 subscription that uses Microsoft Teams and contains a user named User1.
You have the following Microsoft Team templates:
✑ Manage an Event
✑ Manage a Project
✑ Quality and Safety
✑ Onboard Employees
You have the Microsoft Teams template policies shown in the following table.
The Templates policy settings for User1 are con+gured as shown in the following exhibit.
Hot Area:
Correct Answer:
Question
Reference:
#17 Topic 3
https://support.microsoft.com/en-us/odce/create-a-team-from-a-template-a90c30f3-9940-4897-ab5b-988e69e4cd9c

You create an org-wide team named Team1. Users named User1 and User2 are the owners of Team1.
You need to con+gure Team1 to meet following requirements:
✑ Ensure that only User1 and User2 can create new posts in the General channel.
✑ Prevent @mentions for the org-wide team members.
Which two actions should you perform from the Microsoft Teams client? Each correct answer presents part of the solution.
A. From the Team1 settings, clear Give members the option to edit their messages.
B. From the General Channel settings of Team1, set the channel moderation preference to Anyone can post; show alert that postings will notify
everyone (recommended for large teams).
C. From the General Channel settings of Team1, set the channel moderation preference to Only owners can post messages.
D. From the Team1 settings, disable all the Fun stuff settings.
E. From the Team1 settings, set Show members the option to @team or @[team name] to Off.
Correct Answer: CE
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-an-org-wide-team

From the Microsoft Teams client, you review the teams shown in the exhibit.
Members of the Retail team report that they cannot create channels.
You need to ensure that the Retail team members can create channels.
Which two actions should you perform? Each correct answer presents a complete solution.
A. From the Azure Active Directory admin center, change the membership type of the Odce 365 group for the Retail team to Assigned.
B. From the Microsoft Teams client, promote all the Retail team members to an owner role.
C. From the Microsoft Teams admin center, unarchive the Retail team.
D. Instruct the Retail team owner to restore the team by using the Microsoft Teams client.
E. From PowerShell, modify the information barrier policy.
Correct Answer: CD

The Microsoft 365 tenant uses a domain named contoso.com.
You need to ensure that team channels can receive email only from users in the company and email addresses that use an email domain named
@fabrikam.com.
What should you modify?
A. the External collaboration settings in the Azure Active Directory admin center
B. the list of accepted domains in Microsoft Exchange Online
C. the org-wide Teams settings
D. the global teams policy
Correct Answer: C
DRAG DROP -
You have a Microsoft Odce 365 subscription named contoso.com.
You need to create the Microsoft Teams teams shown in the following table.
What should you con+gure each team? To answer, drag the appropriate team types to the correct teams. Each team type may be used once, more
than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Select and Place:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-channels-overview

You need to ensure that only the members of the company's IT group can create private channels.
Which three actions should you perform? Each correct answer presents part of the solution.
A. Modify the global teams policy.
B. Assign the members of the IT group to the policy.
C. Create a custom teams policy.
D. Run the Set-TeamsChannel cmdlet.
E. Modify the global messaging policy.
F. Create a custom messaging policy.
Correct Answer: ABC

Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-policies
HOTSPOT -
You need to con+gure the following for all users:
✑ Prevent the use of third-party apps in Microsoft Teams.
✑ Con+gure the Microsoft Teams app navigation bar.
The solution must minimize administrative effort.
What should you do? To answer, select the appropriate options in the answer area.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-app-permission-policies https://docs.microsoft.com/en-us/microsoftteams/teams-
app-setup-policies
Your network contains an on-premises Active Directory domain that syncs to a Microsoft 365 subscription.
From the Microsoft Teams client, you create a new team named Sales.
You need to ensure that the team includes all users in the company‫ג‬€™s sales department. The solution must ensure that the new employees
hired for the sales department are added automatically to the team.
Which tool should you use to con+gure the membership of the Sales group?
A. Active Directory Users and Computers
B. the Microsoft 365 admin center
C. Azure AD Connect
D. the Azure Active Directory admin center
Correct Answer: D
Reference:
https://docs.microsoft.com/en-us/microsoftteams/dynamic-memberships https://docs.microsoft.com/en-us/azure/active-directory/users-
groups-roles/groups-change-type

You need to prevent guest users from deleting channels from a Microsoft Teams team.
A. the Microsoft 365 admin center
B. the Azure portal
C. the Microsoft Teams client
D. the Microsoft 365 Compliance admin center
Correct Answer: C
You need to prevent temporary employees from using the private chat feature in Microsoft Teams.
Solution: You create a meeting policy and assign the policy to the users.
A. Yes
B. No
Correct Answer: B
Solution: You create a teams policy and assign the policy to the users.
A. Yes
B. No
Correct Answer: B
Solution: You create a messaging policy and assign the policy to the users.
A. Yes
B. No
Correct Answer: A

All users can create private channels.
You need to prevent speci+c users from creating private channels.
What should you create from the Microsoft Teams admin center?
A. a Teams policy
B. a meeting policy
C. a setup policy
D. a permission policy
Correct Answer: A

You need to prevent only users in the company‫ג‬€™s research department from deleting chat messages.
What should you do +rst from the Microsoft Teams admin center?
A. Con+gure the Meeting settings.
B. Create a new messaging policy.
C. Modify the global messaging policy.
D. Create a new meeting policy.
Correct Answer: B

The company creates a new Microsoft Teams app named App1. A developer packages App1 as a ZIP +le.
You need to ensure that App1 can be uploaded as a ZIP package to Microsoft Teams.
Which Apps setting should you turn on?
A. Allow uploading custom apps.
B. Enable new external apps by default.
C. Enable default apps.
D. Allow external apps in Microsoft Teams.
Correct Answer: A
Reference:
https://docs.microsoft.com/en-us/microsoftteams/platform/concepts/deploy-and-publish/overview
Your company has a Microsoft 365 subscription that uses Microsoft Teams.
You purchase an app named Appl from the Microsoft Teams Store.
You need to add App1 to the Microsoft Teams client for a speci+c group of users.
Which two actions should you perform from the Microsoft Teams admin center? Each correct answer presents part of the solution.
A. From the Meeting settings, modify the Network settings.
B. From App setup policies, create a new app setup policy.
C. From App setup policies, modify the global app setup policy.
D. From the properties of each user, edit the assigned policies.
E. From the Org-wide settings, modify the Devices settings.
Correct Answer: BD
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-app-setup-policies

An administrator reports that teams were deleted accidentally today.
You need to restore the teams as quickly as possible.
Which cmdlets should you run?
A. Get-AzureADMSDeletedGroup and Restore-AzureADMSDeletedDirectoryObject
B. Get-Team and Restore-ADObject
C. Get-AzureADMSDeletedGroup and Restore-ADObject
D. Get-AzureADGroup and Restore-AzureADMSDeletedDirectoryObject
E. Get-Team and Restore-AzureADMSDeletedDirectoryObject
Correct Answer: A
Reference:
http://www.mytechnetblog.com/2020/01/recover-deleted-teams.html
Your company has a Microsoft Odce 365 subscription that contains default policies only.
You need to recommend which policies must be created to meet the following requirements:
✑ Users in the HR department must be prevented from sending messages marked as Urgent.
✑ Users in the +nance department must be able to send messages marked as Urgent.
✑ Users in the +nance department must be able to delete sent messages.
The solution must only affect the HR department users and the +nance department users.
What is the minimum number of policies you should recommend creating?
A. two messaging policies
B. one messaging policy and one permission policy
C. one permission policy only
D. two permission policies
E. one messaging policy only
Correct Answer: A
HOTSPOT -
Your company has a Microsoft Teams deployment that contains a team named HR Taskforce. The members of HR Taskforce are shown in the HR
Taskforce exhibit.
The members of a private channel named Staff Reviews are shown in the Members exhibit.
The +les in the Staff Reviews channel are shown in the Files exhibit.
NOTE: Each correct selection is worth one point
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/private-channels
HOTSPOT -
You have a Microsoft 365 subscription that contains a group named Group1.
You need to con+gure Group1 to meet the following requirements:
✑ Users must not be permitted to pin apps to the Microsoft Teams app bar.
✑ Only the Chat, Teams, and Calendar apps must appear on the Microsoft Teams app bar.
Which policy type should you create and which PowerShell cmdlet should you run to assign the policy? To answer, select the appropriate options
in the answer area.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-app-setup-policies#assign-a-custom-app-setup-policy-to-users
https://docs.microsoft.com/en-us/powershell/module/skype/grant-csteamsappsetuppolicy?view=skype-ps
Solution: You create an app permission policy and assign the policy to the users.
A. Yes
B. No
Correct Answer: B
Your company has a Microsoft 365 subscription that contains 200 Microsoft Teams users and 20 teams.
You discover that several teams do NOT have an owner.
You need to ensure that you receive a noti+cation when a team is missing an owner.
What should you do?
A. From the Microsoft Teams admin center, modify the Teams settings.
B. From PowerShell, run the Set-Team cmdlet.
C. From the Azure Active Directory admin center, modify the group expiration settings.
D. From PowerShell, run the Add-AzureADMSLifecyclePolicyGroup cmdlet.
Correct Answer: C
Reference:
https://o365knowledgeshare.wordpress.com/2018/10/02/odce-365-groups-best-practices-orphaned-groups/
Your company has a Microsoft 365 subscription that uses Microsoft Odce 365 E5 licenses and Azure Active Directory Premium Plan 1 licenses.
You have a team named Sales that contains all the users in the company's sales department.
You hire several new users in the sales department.
You discover that the new employees are never added to the team.
You need to ensure that when new sales department users are hired, they are added automatically to the team.
What should you do?
A. From the Microsoft Teams client, modify the settings of the Sales team.
B. From the Azure Active Directory admin center, modify the membership type of the Sales group.
C. From the Microsoft Teams admin center, modify the properties of the Sales team.
D. From the Microsoft 365 admin center, modify the settings of the Sales group.
Correct Answer: B
Reference:
https://docs.microsoft.com/en-us/microsoftteams/dynamic-memberships https://docs.microsoft.com/en-us/azure/active-directory/users-
groups-roles/groups-change-type
HOTSPOT -
You need to create a new Microsoft Teams team named Human Resources that meets the following requirements:
✑ All join requests must be approved by an owner of the team.
✑ The URL for the Microsoft SharePoint Online site of the team must be /teams/HR.
✑ Two users named [email protected] and [email protected] must be assigned as team owners.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/powershell/module/teams/new-team?view=teams-ps https://docs.microsoft.com/en-
us/powershell/module/teams/add-teamuser?view=teams-ps
HOTSPOT -
You have a Microsoft 365 subscription that contains a user named User1.
You have a custom policy named AppPolicy that has the following con+gurations:
✑ Allow all apps published by Microsoft.
✑ Allow only speci+ed third-party apps.
✑ Block all custom apps.
You need to assign AppPolicy to User1.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/grant-csteamsapppermissionpolicy?view=skype-ps
You have a Microsoft 365 E5 subscription that is linked to an Azure Active Directory (Azure AD) tenant. The tenant contains the groups shown in
the following table.
You need to create a new team by using the Microsoft Teams client.
Which group can you use to create the new team?
A. Group4
B. Group1
C. Group2
D. Group3
Correct Answer: D
Reference:
https://support.microsoft.com/en-us/odce/create-a-team-from-an-existing-group-24ec428e-40d7-4a1a-ab87-29be7d145865

The company‫ג‬€™s global app permission policy is con+gured as shown in the following exhibit.
Users report that they can view the list of available third-party apps from the Microsoft Teams client.
You need to ensure that the Who app is the only visible app from the Microsoft Teams client.
A. the Org-wide app settings
B. the global app permission policy
C. the global app setup policy
D. the global teams policy
Correct Answer: A
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-app-permission-policies
HOTSPOT -
The company has three departments. Each department contains a group as shown in the following table.
You plan to create a team for each group.
You need to ensure that a team can be created for each group. The solution must minimize administrative effort.
What should you do to each group? To answer, select the appropriate options in the answer area.
Hot Area:
Correct Answer:
DRAG DROP -
Your company has a custom Microsoft Teams app named App1.
You need to deploy App1. The solution must ensure that App1 appears as the +rst item on the app bar of the Microsoft Teams client.
Which four actions should you perform in sequence? To answer, move the actions from the list of actions to the answer area and arrange them in
the correct order.
Select and Place:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-custom-app-policies-and-settings

HOTSPOT -
You have a Microsoft 365 E5 subscription that contains a Microsoft Teams team named Sales Team. Sales Team contains the members shown in
the following table.
You create a channel named Sales Project and con+gure the Channel moderation settings as shown in the following exhibit.
Hot Area:
Correct Answer:

You have a team that uses the following dynamic rule.
(user.department
Reference: -contains "Sales" -or user.department
-contains "Marketing") -and (user.userType -Contains "Guest")
https://docs.microsoft.com/en-us/microsoftteams/manage-channel-moderation-in-teams
-and (user.country -eq "US")
Which user will be included in the group?
A. A guest user in a department named Global Sales that has the country attribute set to US.
B. A member user in a department named Marketing Division that has the country attribute set to US.
C. A member user in a department named Marketing/Sales that has the country attribute set to US.
D. A guest user in a department named US Marketing Division that has the country attribute set to US.
Correct Answer: D

The company has a group named Sales.
You need to con+gure Microsoft Teams for the Sales group. The solution must meet the following requirements:
✑ Ensure that only the Activity, Shifts, Chat, and Calling apps are always visible in the app bar of the Microsoft Teams client.
✑ Prevent only the users in the company‫ג‬€™s sales department from adding other apps to Microsoft Teams.
Which two actions should you perform for the Sales group? Each correct answer presents part of the solution.
C. Create an app setup policy.
D. Modify the org-wide Teams settings.
E. Create an app permission policy.
Correct Answer: CE
Creating an app setup policy meets the +rst requirement.
Create an app setup policy and applying it to the Sales team meets the second requirement.
Reference:

The company uses Microsoft Teams.
You need to ensure that only Microsoft apps can be used in Microsoft Teams.
A. From the global app setup policy, disable the Upload custom apps setting.
B. From the Org-wide app settings, disable the Allow interaction with custom apps setting.
C. From the Org-wide app settings, disable the Allow third party or custom apps setting.
D. From the global app permission policy, disable the Allow All Apps setting for Microsoft apps.
Correct Answer: C
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-app-permission-policies

You discover that apps from a third-party publisher have security issues.
You need to block all apps from the publisher.
What should you use in the Microsoft Teams admin center?
A. Org-wide app settings
B. Policy packages
C. Permission policies
D. Manage apps
Correct Answer: D
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-apps
HOTSPOT -
You need to meet the following requirements:
✑ Pin speci+c apps to the Microsoft Teams app bar.
✑ Prevent users from installing third-party apps published in the Teams app store.
✑ Prevent users from pinning apps to the Microsoft Teams app bar.
What should you use to meet each requirement? To answer, select the appropriate options in the answer area.
Hot Area:
Correct Answer:
Reference:
Question #51
https://docs.microsoft.com/en-us/microsoftteams/teams-app-setup-policies Topic 3
https://docs.microsoft.com/en-us/microsoftteams/teams-app-
permission-policies
HOTSPOT -
You have the Org-wide app settings shown in the App Settings exhibit. (Click the App Settings tab.)
The company‫ג‬€™s global app permission policy is con+gured as shown in the Permission Policy exhibit. (Click the Permission Policy tab.)
The company‫ג‬€™s global app setup policy is con+gured as shown in the Setup Policy exhibit. (Click the Setup Policy tab.)
Hot Area:
Correct Answer:
Box 1: Yes -
‫ג‬€Allow interaction with custom apps‫ג‬€ in the org-wide policy and ‫ג‬€upload custom apps‫ג‬€ in the global policy are set to on. This means that
users can upload custom apps to teams that allow it and to teams for which they are owners.
Box 2: Yes -
The global policy allows Microsoft Flow.
Box 3: No -
The global policy allows Microsoft Planner. However, the org-wide settings blocks Microsoft Planner. In this case, the org-wide policy blocking
the app will override the global policy meaning the app will be blocked. When an app is blocked, users will not be able to add the app to a team.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-app-permission-policies https://odce365itpros.com/2019/08/12/using-teams-app-
permission-policies/ https://docs.microsoft.com/en-us/microsoftteams/teams-custom-app-policies-and-settings
Your company has a Microsoft 365 subscription that contains three groups named HR, Marketing, and Sales.
You need to con+gure the Microsoft Teams desktop client. The solution must meet the following requirements:
✑ Members of the HR group must be prevented from pinning apps to their app bar.
✑ Members of the Marketing group must have the Microsoft Planner app pinned to their app bar.
✑ Members of the Sales group must not be affected by policies applied to the Marketing and HR groups.
C. Create an app setup policy for HR.
D. Create an app setup policy for Marketing.
E. Create an app permission policy for Marketing.
F. Create an app permission policy for HR.
Correct Answer: CD
Reference:
Question #1 Topic 4
HOTSPOT -
You have a Microsoft 365 E5 subscription.
You plan to enable Phone System for Microsoft Teams.
You need to con+gure the following:
✑ On-hold music
✑ A greeting message
✑ Call forwarding and simultaneous ringing to external phone numbers
Which two settings should you con+gure? To answer, select the appropriate settings in the answer area.
NOTE: Each correct selection is worth one point
Hot Area:
Question #2 Topic 4
HOTSPOT -
The assigned licenses are shown in the Licenses exhibit. (Click the Licenses tab.)
Correct Answer:
The available phone numbers are shown in the Phone numbers exhibit. (Click the Phone Numbers tab.)
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-calling-policy https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-
system-auto-attendant
Hot Area:
Correct Answer:
Question #3 Topic 4
You have a Microsoft 365 subscription that contains two users named User1 and User2. The users are provisioned for Microsoft Teams calling.
User1 is on leave for two weeks.
You need to ensure that User2 is noti+ed of all calls to User1 while User1 is away.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/different-kinds-of-phone-numbers-used-for-calling-plans
NOTE: Each correct selection is worth one point. https://docs.microsoft.com/en-
us/microsoftteams/getting-service-phone-numbers
A. From Voice, add User2 to group call pickup.
B. From Voice, add User1 to group call pickup.
C. From Policies, modify the voice routing policy.
D. From the Microsoft Teams admin center, modify the settings of User2.
E. From the Microsoft Teams admin center, modify the settings of User1.
Correct Answer: AE
Reference:
https://erik365.blog/2019/06/06/manage-group-calling-and-call-delegation-in-microsoft-teams-as-admin/
Question #4 Topic 4
You have a Microsoft 365 E5 subscription that has Phone System enabled for all Microsoft Teams users.
You need to con+gure the Phone System to meet the following requirements:
✑ Provide a virtual receptionist that connects callers to either a speci+c user or the help desk.
✑ Route calls to the help desk on a First in, First out (FIFO) order.
Which two resources should you create? Each correct answer presents part of the solution.
A. a call park policy
B. a call queue
C. a voice routing policy
D. a group call pickup
E. an auto attendant
F. a calling policy
Correct Answer: BE
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue https://docs.microsoft.com/en-us/microsoftteams/plan-
auto-attendant-call-queue
Question #5 Topic 4
HOTSPOT -
You have a Microsoft 365 subscription that has the licenses shown in the following table.
What is the maximum number of user phone numbers and toll-free service numbers you can acquire? To answer, select the appropriate options in
the answer area.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/how-many-phone-numbers-can-you-get
Question #6 Topic 4
Your company uses Phone System.

A group of users make outbound calls on behalf of the company‫ג‬€™s billing department.
You need to ensure that when the users make the outbound calls, their numbers are replaced by a phone number that is associated to an existing
call queue.
A. Create a new calling policy and set Make private calls to On.
B. Create a new calling policy and set Inbound calls can be routed to call groups to On.
C. Create a new caller ID policy and set Replace caller ID to Anonymous.
D. Create a new caller ID policy and set Replace caller ID to Service number.
Correct Answer: D
Reference:
https://docs.microsoft.com/en-us/microsoftteams/caller-id-policies https://docs.microsoft.com/en-us/microsoftteams/set-the-caller-id-for-a-
user
Question #7 Topic 4
HOTSPOT -
All users are assigned a Calling Plan license.
You con+gure emergency calling.
The global emergency calling policy is con+gured as shown in the Emergency Calling exhibit. (Click the Emergency Calling tab.)
The global emergency call routing policy is con+gured as shown in the Emergency Call Routing exhibit. (Click the Emergency Call Routing tab.)
The network topology is con+gured as shown in the Network Topology exhibit. (Click the Network Topology tab.)
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-emergency-calling-policies https://docs.microsoft.com/en-
us/microsoftteams/what-are-emergency-locations-addresses-and-call-routing
Question #8 Topic 4
You have a Microsoft 365 subscription that uses Microsoft Teams.

You plan to deploy Microsoft Teams voice.
Which two settings require a resource account? Each correct answer presents part of the solution.
NOTE: Each correct selection worth one point.
A. Call park policies
B. Auto attendant
C. Call queues
D. Emergency polices
E. Guest access
Correct Answer: BC
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-resource-accounts
Question #9 Topic 4
Your company has +ve odces. Each odce has a unique phone number.
You plan to deploy Phone System to all the odces.
You need to ensure that each odce has a unique greeting message for the weekdays and a unique greeting message for the weekends. The
solution must minimize administrative effort.
What should you create?
A. one auto attendant that contains all +ve phone numbers
B. one call queue that contains all +ve phone numbers
C. +ve auto attendants that each contains one phone number
D. +ve call queues that each contains one phone number
Correct Answer: C
Each odce needs a unique greeting message. A single auto attendant can have separate greeting messages for weekday and weekends.
However, to have +ve different greeting messages, you need +ve auto attendants.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant
HOTSPOT -
Your company has a Microsoft 365 subscription. You add guest users to the organization.
The company‫ג‬€™s global live event policy is con+gured as shown in the following exhibit.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-live-events/set-up-for-teams-live-events

The company has a main odce in Chicago.
The company opens a new odce in Toronto that has 500 users.
You need to ensure that the correct address is available to emergency responders.
What should you do?
A. Create a con+guration pro+le and assign the pro+le to the device of each user.
B. Add an emergency address, and then modify the location for each phone number.
C. Add an emergency address, and then modify the outbound calling setting for each user.
D. Create a calling policy and assign the policy to each user.
Correct Answer: B
Your company has a Microsoft 365 subscription that uses Phone System and Calling Plans.
You plan to implement a toll phone number for the helpdesk.
You need to implement the following call features for the helpdesk phone number:
✑ Must include a greeting and hold music
✑ Must bypass menu options when a call is established to the helpdesk
What two resources should you create? Each correct answer presents part of the solution.
A. a call queue
B. a call park
C. an auto attendant
D. a resource account
E. a calling policy
Correct Answer: AD
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue
HOTSPOT -
You need to create the call queues shown in the following table.
Which routing method should you con+gure for each call queue? To answer, select the appropriate options in the answer area.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue

You need to create an auto attendant from the Microsoft Teams admin center.
Which object must be associated to the auto attendant?
A. a conferencing bridge
B. a shared mailbox
C. a Calling Plan
D. a resource account
Correct Answer: D
Reference:
You plan to implement a pilot project on Phone System for 100 users.
The pilot project will use a Microsoft Calling Plan.
You need to ensure that the users can establish calls to the PSTN.
Which cmdlets should you run?
A. Set-AzureADUserLicense, Set-CSUser, and Set-AzureADUser
B. Grant-CsOnlineVoiceRoutingPolicy, Set-CsOnlineVoiceUser, and Set-CSUser
C. Set-AzureADUser, Grant-CsOnlineVoiceRoutingPolicy, and Set-CsOnlineVoiceUser
D. Set-AzureADUserLicense, Set-CsOnlineVoiceUser, and Set-CSUser
Correct Answer: D
A Microsoft Calling plan requires an additional license. The three cmdlets in this answer assign a phone system license to the user, assigns a
phone number to the user and enables the user for Enterprise Voice.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/calling-plans-for-odce-365 https://docs.microsoft.com/en-us/microsoftteams/set-up-
calling-plans
HOTSPOT -
Your company has a Microsoft 365 subscription that uses Phone System.
Two employees have the user accounts shown in the following table.
The employees are leaving the company.

You need to ensure that the phone numbers can be reassigned to other employees as quickly as possible.
What should you use for each employee? To answer, select the appropriate options in the answer area.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/assign-change-or-remove-a-phone-number-for-a-user

Users in the company‫ג‬€™s sales department frequently invite guest users to meetings.
You need to ensure that when the sales department users invite guest users to meetings, the guest users are admitted by default. The solution
must only apply to the sales department users.
A. In the global meeting policy, set Automatically admit users to Everyone.
B. Create a new meeting policy and set Automatically admit users to Everyone.
C. Apply the policy to the sales department users.
D. In the global meeting policy, set Automatically admit users to Everyone in your organization.
Correct Answer: BC
Reference:
https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams
HOTSPOT -
You need to con+gure Microsoft Teams to meet the following requirements:
✑ Ensure that calls to the company‫ג‬€™s sales department are routed to multiple users in the sales department.
✑ Ensure that calls to the company‫ג‬€™s marketing department are routed to multiple users in the marketing department.
✑ Outside of business hours, ensure that calls from PSTN users receive a custom greeting.
✑ During business hours, ensure that calls from PSTN users can be received by the sales and marketing department users.
What is the minimum number of auto attendants and call queues you should con+gure to meet the requirements? To answer, select the
appropriate options in the answer area.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/what-are-phone-system-auto-attendants https://docs.microsoft.com/en-
us/microsoftteams/create-a-phone-system-call-queue
HOTSPOT -
You need to con+gure Microsoft Teams to meet the requirements shown in the following table.
What should you con+gure for each requirement? To answer, select the appropriate options in the answer area.
Hot Area:
Correct Answer:
Your company has a Microsoft 365 subscription that contains a Microsoft Teams auto attendant.
Calls to the auto attendant will be redirected to a shared voicemail.
You need to create a group for the shared voicemail.
Which type of group should you create?
A. mail-enabled security
B. distribution
C. security
D. Microsoft 365
Correct Answer: D
Reference:
HOTSPOT -
The company has odces in France, United States, and Belgium.
You plan to implement Phone System to meet the following requirements:
✑ The odce in Belgium must use SIP trunks from the current telecommunication provider.
✑ The odce in France must integrate the phone number range and an on-premises IP-PBX.
✑ The odce in the United States must minimize the infrastructure required to deploy the planned Phone System.
You need to recommend which PSTN connectivity meets the requirements.
Which PSTN connectivity should you recommend for each odce? To answer, select the appropriate options in the answer area.
Hot Area:
Correct Answer:

A user invites an external user to join a Microsoft Teams meeting by using a Microsoft Outlook meeting invitation.
The external user cannot join the meeting.
You need to ensure that all external users can join Microsoft Team meetings.
A. From Guest access in the Org-wide settings, set Allow guest access in Microsoft Teams to On.
B. Edit the Meeting settings and set Anonymous users can join a meeting to On.
C. Edit the global meeting policy and set Allow scheduling private meetings to On.
D. Edit the live events policy and set Who can join live events to Everyone.
Correct Answer: B
Reference:
HOTSPOT -
You need to con+gure the environment to meet the following requirements:
✑ Only users in the company‫ג‬€™s sales department must have Call forwarding and simultaneous ringing to external phone numbers set to Off.
✑ Only users in the marketing department must have Inbound calls can be routed to call groups set to Off.
✑ All outbound calls to the PSTN must use the auto attendant number as the caller ID.
What is the minimum number of policies that should be created? To answer, select the appropriate options in the answer area.
Hot Area:
Correct Answer:

A user named User5 cannot establish call from Microsoft Teams.
You review the Microsoft Teams client for User5 and discover that the dial pad is unavailable.
Other users at the company can establish calls successfully.
You need to ensure that User5 can establish calls.
Which two actions should you perform? Each correct answer represents part of the solution.
A. Modify the caller ID properties of User5.
B. Assign a Phone System license to User5.
C. Assign a SIP address to User5.
D. Assign an app setup policy to User5.
E. Enable User5 for Enterprise Voice.
Correct Answer: BE

You need to customize meeting invitation emails to include the company logo.
What should you do in the Microsoft Teams admin center?
A. From Teams settings, modify the Email integration settings.
B. From Meeting settings, modify the Email invitation settings.
C. From Meeting policies, create a new meeting policy and assign the policy.
D. From Meeting policies, modify the Global (Org-wide default) policy.
Correct Answer: B
Reference:
Your company has a Microsoft 365 subscription. The subscription contains 200 Microsoft Teams users and a team named IT Support that has 50
members.
You need to ensure that the caller ID for outbound PSTN calls from IT Support is the phone number of the company's IT helpdesk. The solution
must minimize administrative effort.
Which two tools should you include in the solution? Each correct answer presents part of the solution.
A. the Microsoft Teams PowerShell module
B. the Azure Active Directory (Azure AD) PowerShell for Graph module
C. the Call Quality Dashboard (CQD)
D. the Windows PowerShell module for Microsoft Skype for Business Online
E. the Skype for Business admin center
Correct Answer: AE
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-cscallinglineidentity?view=skype-ps https://docs.microsoft.com/en-
us/microsoftteams/assign-policies#assign-a-policy-to-a-group
You have a Microsoft 365 E5 subscription that contains a user named User1.
You need to change the default conferencing toll phone number for User1 by using the Microsoft Teams admin center.
What should you modify for User1?
A. the Account settings
B. Calling policy
C. the Voice settings
D. Meeting policy
Correct Answer: A
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-the-audio-conferencing-settings-for-a-user-in-teams
Question #1 Topic 5
Users report poor quality during Microsoft Teams audio conferences.

You run a network trace during an audio conference from a user‫ג‬€™s device as shown in the following exhibit.
What causes the poor quality of the audio conferences?
A. The source port range for audio is too narrow.
B. The source port for audio is above 50,000.
C. The UDP tradc is being limited.
D. The TLS tradc is being limited.
Correct Answer: C
Question #2 Topic 5

All users have a computer that runs Windows 10 and has Microsoft Teams installed.
A user reports the following issues:
✑ Users lose their connection during screen sharing.
✑ The user selection process takes too long to complete.
✑ The Microsoft Teams client crashes and restarts automatically.
You need to view the Microsoft Teams debug logs to troubleshoot the issues.
What should you do?
A. From the Microsoft Teams client, select F1. Open the ETL +les in the %Appdata%\Microsoft\Teams\folder.
B. From the Microsoft Teams client, select Ctrl+Alt+Shift+1. Open the log +les in the %Userpro+le%\Downloads\ folder.
C. From Event Viewer, open the Application log and +lter the log for a keyword of MSTeams.
D. Right-click the Microsoft Teams icon in the application tray, and then select Get logs. Open Logs.txt in the %Appdata%\Microsoft\Teams\
folder.
Correct Answer: B
Reference:
https://docs.microsoft.com/en-us/microsoftteams/log-+les
Question #3 Topic 5
HOTSPOT -
You open the Microsoft Call Quality Dashboard as shown in the following exhibit.
Hot Area:
Correct Answer:
Question #4 Topic 5

The company deploys Microsoft Teams for 5,000 users.
You need to generate a report that contains the following information:
✑ The number of active Microsoft Teams users during the last seven days.
✑ The number of active team channels during the last seven days.
Which usage reports should you run?
A. Teams device usage
B. Teams live event usage
C. Teams user activity
D. Teams usage
Correct Answer: D
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-analytics-and-reports/teams-usage-report
Question #5 Topic 5
HOTSPOT -
A user reports that a conference call on October 2 had poor audio quality.
You view the call history as shown in the Call History exhibit. (Click the Call History tab.)
You view the call analytics as shown in the Call Analytics exhibit. (Click the Call Analytics tab.)
Hot Area:
Correct Answer:
Question #6 Topic 5
Your company has 10 odces in North America and Europe.
The company has 5,000 users.
You plan to deploy Microsoft Teams for all the users.
You run a pilot project for the planned deployment.
You need to identify the network packet loss from the pilot computers to Microsoft Teams during calls.
Solution: From the Microsoft Teams admin center, you review the Microsoft Call Quality Dashboard.
A. Yes
B. No
Correct Answer: A
Reference:
Question #7 Topic 5
Solution: You run the Network Testing Companion.
A. Yes
B. No
Correct Answer: B
Reference:
Question #8 Topic 5
Solution: From the Microsoft Teams admin center, you select Analytics & reports.
A. Yes
B. No
Correct Answer: B
Reference:
Question #9 Topic 5
HOTSPOT -
You need to review the following information:
✑ The Rate My Call data provided by users.
✑ The number of Microsoft Teams live event views from the past three months.
What should you use to view the information? To answer, select the appropriate options in the answer area.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/turning-on-and-using-call-quality-dashboard https://docs.microsoft.com/en-
us/microsoftteams/teams-analytics-and-reports/teams-live-event-usage-report
Solution: From the Microsoft Teams admin center, you run the Network Planner.
A. Yes
B. No
Correct Answer: B
You have a Microsoft 365 subscription that contains a user named User1.
User1 experiences audio issues while sharing his screen during Microsoft Teams meetings.
You need to investigate whether the headset of User1 causes the issues.
Which report should you use?
A. Media reliability metrics
B. Customer endpoint information support
C. Quality of Experience
D. Failure Drill Down
Correct Answer: C
Reference:
https://docs.microsoft.com/en-us/microsoftteams/cqd-data-and-reports
You have a Microsoft 365 subscription that uses Microsoft Teams and contains a user named User.
You need to ensure that User1 can investigate call-quality issues and identify the following types of information:
✑ Caller and recipient names
✑ Device names and IP addresses
✑ The number and names of all meeting participants
The solution must use the principle of least privilege.
A. Teams Device Administrator
B. Teams communication support engineer
C. Teams Administrator
D. Teams communication admin
Correct Answer: B
Reference:
https://docs.microsoft.com/en-us/MicrosoftTeams/use-call-analytics-to-troubleshoot-poor-call-quality#what-does-each-teams-support-role-do
Topic 6 - Testlet 1
Question #1 Topic 6
Introductory Info
Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However,
there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions
included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might
contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to
the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study -

To display the +rst question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study
before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem
statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the
subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Overview -
Contoso, Ltd. is a pharmaceutical company that has 3,000 users in odces across North America.
Existing Environment -
Active Directory -
The network contains an on-premises Active Directory domain. All user accounts are in departmental organizational units (OUs).
Microsoft Odce 365 -

All users are assigned a Microsoft Odce 365 E5 license and are enabled for the following services:
Microsoft Yammer
Microsoft Exchange Online
Microsoft SharePoint Online
Microsoft OneDrive for Business
Azure Active Directory (Azure AD)
Azure AD dynamic group membership
Microsoft Skype for Business -

Contoso has an on-premises deployment of Microsoft Skype for Business Server 2015. All the latest cumulative updates are installed on all the
servers. The following services are used in Skype for Business Server 2015:
Meetings
PSTN calling
Instant messaging (IM)
Federation to external companies
Departments -
Contoso has the following departments:
IT
Sales
Human resources (HR)
Research and development (R&D)
All groups are created by using dynamic group membership that use the department attribute.
Requirements -
Business Goals -
Contoso identi+es the following business goals:
Migrate the maximum number of users to Microsoft Teams.
Minimize administrative effort.
Device Requirements -
Contoso identi+es the following device requirements:
Replace Skype for Business IP phones with Microsoft Teams phones.
All Microsoft Teams phones must be set to lock automatically after 60 seconds.
Meeting and Live Event Requirements
Contoso identi+es the following meeting and live event requirements:
Requirement1: Guest users must be able to join live events.
Requirement2: Guest users must always wait in a meeting lobby.
Requirement3: Contoso users must always bypass the meeting lobby when they join meetings
by using the Microsoft Teams client.
Requirement4: After the upgrade to Microsoft Teams, all meetings must be scheduled by using Microsoft Teams.
Calling Requirements -
Contoso identi+es the following calling requirements:
Migrate all existing auto attendants and response groups to Odce 365.
Minimize the on-premises PSTN infrastructure.
Technical Requirements -
Guest users must be prevented from making private calls.
Security Requirements -
Contoso has the following security requirements for the Microsoft Teams deployment:
The number of ports allowed on the company‫ג‬€™s +rewall must be limited.
Team names must be prevented from containing the name of any products produced by Contoso.
Users in the R&D group must be prevented from sending chat messages to users in other departments.
To meet the company‫ג‬€™s compliance policy, users in the sales department must continue to use on-premises Skype for Business for IM and
calling only.
Pilot Project -
Contoso begins a pilot project for the upgrade to Microsoft Teams.
You identify the following issues during the pilot project:
Microsoft Teams users report that they often receive continuous noti+cations from the Microsoft Teams client for 20 minutes.
Two pilot users in the HR department report that they are not members of the HR team.
Question
You need to con+gure the environment to meet the security requirements for the R&D group.
A. Start the information barrier policy application.
B. Add an identity provider.
C. Create two information barrier segments.
D. Create one information barrier policy.
Correct Answer: C
Create information barrier segments +rst, then create information barrier policy based on the segments then start the information barrier
application.
Reference:
https://docs.microsoft.com/en-us/microsoft-365/compliance/information-barriers-policies
Question #2 Topic 6
Introductory Info
Case study -

Overview -
Active Directory -

Microsoft Yammer

Meetings
PSTN calling
Departments -
IT
Sales
Requirements -
Business Goals -
calling only.
Pilot Project -
Question
HOTSPOT -
You need to recommend which inbound ports to the network and outbound ports to Odce 365 must be allowed on the company‫ג‬€™s +rewall after
the planned upgrade. The solution must meet the security requirements.
Which inbound and outbound ports should you recommend? To answer, select the appropriate options in the answer area.
Hot Area:
Question #3 Topic 6
Correct Answer:
Introductory Info
Case study -

Reference:
https://docs.microsoft.com/en-us/microsoftteams/microsoft-teams-online-call-vows
Overview -
Active Directory -

Microsoft Yammer

Meetings
PSTN calling
Departments -
IT
Sales
Requirements -
Business Goals -
calling only.
Pilot Project -
Question
You need to con+gure the environment to meet the security requirements for team names.
What should you do?
A. From the Microsoft 365 Compliance admin center, create a sensitivity label and a sensitivity policy.
B. From the Microsoft Teams admin center, modify the Teams setting policies.
C. From the Azure Active Directory admin center, upload a blocked word list for the group naming policy.
D. From the Microsoft Teams admin center, create a policy package.
Correct Answer: C
Reference:
https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/groups-naming-policy
Question #4 Topic 6
Introductory Info
Case study -

Overview -
Active Directory -

Microsoft Yammer

Meetings
PSTN calling
Departments -
IT
Sales
Requirements -
Business Goals -
calling only.
Pilot Project -
Question
You need to con+gure the environment to meet the device requirements for the Microsoft Teams phones.
A. Create a con+guration pro+le
B. Modify the Teams settings
C. Create a meeting policy
D. Create a calling policy
Correct Answer: A
Reference:
https://docs.microsoft.com/en-us/microsoftteams/devices/device-management
Topic 7 - Testlet 2
Question #1 Topic 7
Introductory Info
Case study -

Overview -
General Overview -
Litware, Inc. is an international manufacturing company that has 4,000 users. The company has the following +ve departments:
IT
HR
R&D
Sales
Compliance
Physical Locations -
Litware has two main odces. The odces are located in New York and London.
All odces connect to each other by using a WAN link. Each odce connects directly to the Internet.
All user accounts have an Azure Active Directory Premium Plan P1 license.
Litware has a Microsoft 365 subscription that has Odce 365 Enterprise E3 licenses for all users. All the E3 products and services are enabled for
each user.
Litware uses Microsoft Skype for Business Online.
Requirements -
Planned Upgrade -
Litware identi+es the following requirements for a planned upgrade from Skype for Business Online to Microsoft Teams:
Provide high quality audio, video, and online meeting experience for Microsoft Teams end users.
Implement a data retention solution in Microsoft Teams.
Minimize costs and administrative effort.
Use the principle of least privilege.
For the sales department, Litware plans to create a team that dynamically updates its membership when users leave and join the department.
Department Upgrade Requirements -

Litware plans to implement upgrade requirements for the departments as shown in the following table.
Microsoft Teams Requirements -

All teams must meet the following requirements:
Only users in a partner company that uses a domain named fabrikam.com must be able to collaborate in teams by using guest accounts.
Only users in the compliance department of Litware must be able to create teams.
Planned Network Tasks -

Litware identi+es the following network validation tasks:
An administrator named Admin5 must be able to review the required bandwidth to support audio conferencing, video conferencing, and screen
sharing in
Microsoft Teams.
An administrator named Admin6 must be able to review network issues that cause poor call quality reported by users.
Data Retention Requirements -
Litware identi+es the following data retention requirements:
Requirement1: All messages in team collaborations must be deleted after seven years.
Requirement2: all +les used in team collaborations must be retained for +ve years.
Requirement3: All +les used in personal chats must be retained for +ve years.
You provide Microsoft Teams-certi+ed IP phones to users in the IT and R&D departments. Each device must meet the following requirements:
The time zone on the phones used by the R&D department must be set to UTC-8.
The time zone on the phones used by the IT department must be set to UTC-5.
All phones must lock automatically after 60 seconds of inactivity.
Voice Pilot Requirements -

Litware wants to pilot Phone System as a calling solution for 20 IT department users. The pilot project will receive phone numbers from Microsoft.
Collaboration and Meeting Requirements
Litware identi+es the following collaboration and meeting requirements:
Cloud recording must be disabled for all Microsoft Teams meetings organized by users in the HR departments only.
Meeting email invitations must be customized to include the Logo URL, Legal URL, and Help URL of Litware.
Question
You need to implement a solution to meet the Microsoft Teams requirements for the compliance department.
A. Add all the compliance department users as members of an org-wide team.
B. Add all the compliance department users to a security group.
C. Add all the compliance department users to an Odce 365 group.
D. Assign the Teams Communications Support Engineer role to all the compliance department users.
Correct Answer: B
✑ Only users in the compliance department of Litware must be able to create teams.
Question #2 Topic 7
Introductory Info
Case study -

Overview -
General Overview -
IT
HR
R&D
Sales
Compliance
each user.
Requirements -
Planned Upgrade -



sharing in
Microsoft Teams.


Question
You need to con+gure the IP phones to meet the device requirements.
What is the minimum number of con+guration pro+les you should create?
A. 1
B. 2
C. 3
D. 4
Correct Answer: B
Question #3 Topic 7
Introductory Info
Case study -

Overview -
General Overview -
IT
HR
R&D
Sales
Compliance
each user.
Requirements -
Planned Upgrade -


sharing in
Microsoft Teams.


Question
HOTSPOT -
You need to recommend a solution to perform the network validation tasks for the planned upgrade.
Which tool and role should you recommend for each user? To answer, select the appropriate options in the answer area.
Hot Area:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/network-planner https://docs.microsoft.com/en-us/microsoftteams/difference-between-
call-analytics-and-call-quality-dashboard
Question #4 Topic 7
Introductory Info
Case study -

Overview -
General Overview -
IT
HR
R&D
Sales
Compliance
each user.
Requirements -
Planned Upgrade -



sharing in
Microsoft Teams.


Question
You need to identify the requirements for the voice pilot project.
A. Assign an additional license and phone number to each user.
B. Deploy a Session Border Controller (SBC) for Litware.
C. Purchase a Phone System license for each user.
D. Create a dial plan for Litware.
E. Purchase a Calling Plan for Litware.
Correct Answer: AC
Question #5 Topic 7
Introductory Info
Case study -

Overview -
General Overview -
IT
HR
R&D
Sales
Compliance
each user.
Requirements -
Planned Upgrade -



sharing in
Microsoft Teams.


Question
DRAG DROP -
You need to con+gure data retention policies for the teams. The solution must meet the data retention requirements.
Which content location should you include in the retention policies? To answer, drag the appropriate content locations to the correct requirements.
Each content location may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Select and Place:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoft-365/compliance/retention-policies-teams?view=o365-worldwide https://docs.microsoft.com/en-
us/microsoft-365/compliance/retention-policies-sharepoint?view=o365-worldwide
Question #6 Topic 7
Introductory Info
Case study -

Overview -
General Overview -
IT
HR
R&D
Sales
Compliance
each user.
Requirements -
Planned Upgrade -



sharing in
Microsoft Teams.

Question
What should you recommend to meet the Microsoft Teams requirements for guest access?
A. From the Azure Active Directory admin center, modify the External collaboration settings to include fabrikam.com only.
B. From the Microsoft 365 admin center, modify the Odce 365 groups settings.
C. From the External access settings in the Microsoft Teams admin center, add fabrikam.com to the Allowed list of domains.
D. From the Microsoft Teams admin center, turn off org-wide guest access and manually add guest users from fabrikam.com to teams.
Correct Answer: C
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-external-access
Topic 8 - Testlet 3
Question #1 Topic 8
Introductory Info
Case study -

Overview -
Active Directory -

Microsoft Yammer

Meetings
PSTN calling
Departments -
IT
Sales
Requirements -
Business Goals -
Requirement3: Contoso users must always bypass the meeting lobby when they join meetings by using the Microsoft Teams client.
calling only.
Pilot Project -
Question
You need to resolve the membership issues for the two pilot users.
What should you do?
A. Modify the department attribute of both users.
B. Invite both users to the HR team.
C. Add both users to the HR group.
D. Modify the privacy level of the HR team.
Correct Answer: A
Question #2 Topic 8
Introductory Info
Case study -

Overview -
Active Directory -

Microsoft Yammer

Meetings
PSTN calling
Departments -
IT
Sales
Requirements -
Business Goals -
calling only.
Pilot Project -
Question
You need to resolve the noti+cation issues identi+ed during the pilot project.
A. the global meeting policy
B. the global messaging policy
C. the org-wide Teams settings
D. the app permission policy
Correct Answer: B
You need to disable priority noti+cations in the global messaging policy.
Send urgent messages using priority noti+cations If you turn this on, users can send messages using priority noti+cations. Priority noti+cations
notify users every 2 minutes for a period of 20 minutes or until messages that are marked as urgent are picked up and read by the recipient,
maximizing the likelihood that the message is acted upon in a timely manner.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/messaging-policies-in-teams
Question #3 Topic 8
Introductory Info
Case study -

Overview -
Active Directory -

Microsoft Yammer

Meetings
PSTN calling
Departments -
IT
Sales
Requirements -
Business Goals -
calling only.
Pilot Project -
Question
You need to con+gure the user accounts of the sales department users to meet the security requirements.
What should you do for each user?
A. From the Microsoft Teams admin center, set the Microsoft Teams upgrade policy to Skype for Business with Teams collaboration and
meetings coexistence mode.
B. From PowerShell, run the Grant-CsTeamsUpgradePolicy -PolicyName SfBOnly cmdlet.
C. From the Microsoft Teams admin center, set the Microsoft Teams upgrade policy to Skype for Business only coexistence mode.
D. From the Microsoft Teams admin center, set the Microsoft Teams upgrade policy to Islands coexistence mode.
Correct Answer: A
Reference:
Topic 9 - Testlet 4
Question #1 Topic 9
Introductory Info
Case study -

Overview -
General Overview -
IT
HR
R&D
Sales
Compliance
each user.
Requirements -
Planned Upgrade -


sharing in
Microsoft Teams.


Question
HOTSPOT -
You need to con+gure Microsoft Teams to meet the department upgrade requirements.
For each of the following statements, select Yes if that statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Reference:
Question #2 Topic 9
Introductory Info
Case study -

Overview -
General Overview -
IT
HR
R&D
Sales
Compliance
each user.
Requirements -
Planned Upgrade -


sharing in
Microsoft Teams.


Question
You need to create a team for the sales department.
A. Create
Topic a team5and modify the membership rule for the team‫ג‬€™s Odce 365 group.
10 - Testlet
B. From PowerShell, run the Add-AzureAdGroupMember cmdlet.
Question #1 PowerShell, run the New-Team cmdlet.
C. From Topic 10
D. Create a team and select Build a team from scratch.
Introductory Info
Case study -
Correct Answer: A
Reference:
https://docs.microsoft.com/en-us/microsoftteams/dynamic-memberships

Overview -
Active Directory -

Microsoft Yammer

Meetings
PSTN calling
Departments -
IT
Sales
Requirements -
Business Goals -
calling only.
Pilot Project -
Question
You need to con+gure the environment to meet the technical requirements for guest users.
What should you modify from the Microsoft Teams admin center?
A. the global app permission policy
B. the Org-wide settings
C. the global meeting policy
D. the global messaging policy
Correct Answer: B
Microsoft Teams admin center > Org-wide settings > Guest access > Make private calls = off.
Introductory Info
Case study -

Overview -
Active Directory -

Microsoft Yammer

Meetings
PSTN calling
Departments -
IT
Sales
Requirements -
Business Goals -
calling only.
Pilot Project -
Question
HOTSPOT -
During the pilot project, you review the global policies in the Microsoft Teams admin center.
Contoso has a global meeting policy con+gured as shown in the following exhibit.
Contoso has a global live events policy con+gured as shown in the following exhibit.
Hot Area:
Correct Answer:
Introductory Info
Case study -

Overview -
Active Directory -

Microsoft Yammer

Meetings
PSTN calling
Departments -
IT
Sales
Requirements -
Business Goals -
calling only.
Pilot Project -
Question
DRAG DROP -
You need to recommend a voice topology for the departments. The topology must meet the calling requirements and the security requirements.
What should you recommend for each department? To answer, select the appropriate options in the answer area.
Select and Place:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-landing-page https://docs.microsoft.com/en-us/microsoftteams/calling-plan-
landing-page https://docs.microsoft.com/en-us/skypeforbusiness/skype-for-business-hybrid-solutions/plan-your-phone-system-cloud-pbx-
solution/plan-skype-for-business- cloud-connector-edition
Topic 11 - Testlet 6
Introductory Info
Case study -

Overview -
General Overview -
IT
HR
R&D
Sales
Compliance
each user.
Requirements -
Planned Upgrade -


sharing in
Microsoft Teams.

Requirement2: All +les used in team collaborations must be retained for +ve years.
All the phones must lock automatically after 60 seconds of inactivity.

Question
You need to con+gure Microsoft Teams to meet the collaboration and meeting requirements.
Which two actions should you perform from the Microsoft Teams admin center? Each correct answer presents part of the solution.
A. Modify the Meeting settings.
B. Create a teams policy.
C. Create a meeting policy.
D. Create a live events policy.
E. Modify the Teams settings.
Correct Answer: AC

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Topic 1 - Question Set 1

A. The external sharing settings in the SharePoint Admin Center.

B. The external collaboration settings in Azure Active Directory.

D. The Global Meeting Policy in the Teams Admin Center.

A. Con+gure the External access settings in Org-wide settings.

B. Con+gure the Teams settings in Org-wide settings.

C. Con+gure the Guest access settings in Org-wide settings.

B. A meeting policy in Microsoft Teams.

C. A litigation hold on the user‫ג‬€™s mailbox.

D. A Sensitivity Label in the Security & Compliance Admin Center.

C. Con+gure a Teams policy in the Microsoft Teams admin center.

D. Con+gure the Meeting Settings in the Microsoft Teams admin center.

A. Con+gure a Teams Meeting policy.

B. Con+gure Information Barrier policies.

C. Con+gure an App Protection policy.

D. Con+gure Conference Bridges.

B. Con+gure a supervision policy in the Security & Compliance admin center.

C. Con+gure an eDiscovery Case in the Security & Compliance admin center.

D. Con+gure an alert policy in the Security & Compliance admin center.

A. Press the following key combination: Ctrl+Alt+Shift+1.

B. Right click on the Teams icon and select Get Logs.

C. Use Windows Event Viewer and browse to the Application Log.

D. Run a Usage report in the Teams admin center.

A. Assign the Teams Communications Administrator role to the manager.

B. Assign the Security Administrator role to the manager.

C. Assign the Reports Reader role to the manager.

D. Assign the Compliance Manager role to the manager.

A. The Microsoft Teams admin center

B. The Microsoft Teams client app

C. The Azure Active Directory admin center

D. The Exchange Online admin center

A. A Conditional Access policy

Question #11 Topic 1

D. Con+gure Windows Updates on the servers hosting the VDI.

B. Con+gure the external collaboration settings in Azure Active Directory.

Question #13 Topic 1

A. Con+gure a Conditional Access policy in Azure Active Directory.

B. Con+gure an app in Microsoft Intune.

C. Con+gure an Active Directory Group Policy Object (GPO).

D. Con+gure an app registration in Azure Active Directory.

E. Con+gure a Collection in Azure Active Directory.

A. Run the Get-AzureADGroup and Set-AzureADGroup PowerShell cmdlets.

C. Modify the default Meeting policy.

D. Modify the Meeting settings.

E. Run the Get-Team and Set-Team PowerShell cmdlets.

Question #15 Topic 1

A. Teams Communications Support Specialist

B. Teams Communications Administrator

C. Teams Communications Support Engineer

D. Teams Service Administrator

A. Microsoft Teams Usage Report

B. Microsoft Teams Call Quality Dashboard.

C. Microsoft Teams Device Usage Report

D. Microsoft Network Testing Companion

Question #17 Topic 1

C. Con+gure an App Setup policy in the Microsoft Teams admin center.

D. Con+gure an App Permission policy in the Microsoft Teams admin center.