SOP For FireEmergency

STANDARD OPERATING PROCEDURES FOR FIRE EMERGENCY
1) INTRODUCTION
The aim of this SOP is to explain the fire protection system operation at NK
INTERNATIONAL SERVICES assignment to the occupants and tenants. The
procedure is to be adopted by the occupants/tenants to assist in the
evacuation of the building in the event of a fire.
2) PURPOSE
The purpose of this fire emergency SOP is:
I. To ensure the safety of everyone in the event of fire.

II. To establish a systematic and orderly evacuation plan.
III. To get everyone attuned to react rationally in the event of fire.
IV. To ensure prompt raising of the fire alarm, marshalling, first aid and the
fire-fighting efforts in the event of a fire.
3) FIRE PROTECTION SYSTEMS
The main fire alarm panel is to show the location of the fire. Upon the alarm
activation, the master main panel will indicate the ‘fire block/fire floor “ for
individual location. The fire alarm system is connected to the Singapore Civil
Defence Force and also monitored by the Alarm Monitoring Company on a
24-hour basis. The alarm signal for fire is a continuous ringing note resounding
from the electrical operated bells on every floor of the building. It can be raised
by;
A) Breaking of glass alarm system
This consists of ‘Break-Glass“ call points located at strategic locations on

every floor of the building. In case of fire, the glass should be broken with an
object which will the cause the release of the contact button and trigger the
alarm bell throughout the building.
B) Automatic smoke detector system
When the smoke detector device detects smoke in its proximity, the alarm
will be activated and the alarm bells throughout the building will sound.
C) Automatic heat detector system
Heat detectors respond to the converted thermal energy of a fire. Therefore,

it will respond when the detecting element reads a pre-determined
temperature or when there is a specific rate of sudden temperature change.
CONFIDENTIAL Page 1 of 4
D) Fire extinguishers
The extinguisher is the first aid fire-fighting equipment used by anyone in

fighting small fires.
E) Fire hose reels
Fire hose reels are installed at strategic locations in the building. The hose
reel is a first fire-fighting equipment to be used by anyone fighting a fire.
4) Confirming the presence of fire
Upon the sounding of the alarm, pin point the location on the master panel and
head to the affected area to confirm the situation. Contact the fire monitoring
company immediately before heading to check the situation. Once the affected
area is checked, be it a real fire or a false alarm, contact the fire monitoring
company again and get them to send SCDF. In the event whereby a real fire
incident occur, SCDF will be deployed to the location immediately.
A card like this is available at the guardhouse and/or Fire Command Centre
20cm
IN CASE OF FIRE
DIAL 995 AND SAY:

15cm
THERE IS A FIRE AT (LOCATION).
REQUIRE SCDF ASSISTANCE.
(Keep calm and speak clearly)
5) Actions to be taken in the event of an outbreak of fire
I. The Security Officer who discovered the fire shall immediately bring all the
lifts in operation to the ground level and deactivate it while waiting for the
arrival of the SCDF. He/she is to provide relevant details on location, type
of fire and possible hazards within the building and especially the fire floor
to the SCDF upon their arrival.
II. If the fire floor happen to be located at the basement, the security officer(s)
shall not proceed to the fire floor. He/she shall check the CCTV, if any, to
verify the fire.
III. In the event of a small fire, security personnel(s) shall attempt to extinguish
or control the fire without taking personal risk, before the arrival of the
SCDF.
IV. In the event of a fire that has gone out of control, the security officer(s)
shall not attempt to extinguish the fire but immediately activate the fire
alarm by activating the nearest fire alarm “break-glass “ call point. If not
previously raised, he/she shall proceed to make the appropriate
announcements over the PA system and initiate the relevant evacuation
procedures.
6) Evacuation procedures
Single stage
This is a signal to get ready for evacuation. When the fire alarm is activated,
the alarm bells on all the floors of the fire block shall ring for not less than 2
minutes.
I. The master main panel - to indicate the “fire block “

II. The main alarm panel - to indicate the “fire floor “
III. The floor sub-panel to indicate the floor zone at which the alarm has been
activated.
IV. The alarm control room of the fire alarm monitoring company will receive
the ‘fire signal ‘
V. Upon hearing the fire alarm, security officer(s) shall ascertain the location
of the fire from the main fire alarm panel and use the firemen lift to go to
two storeys below the fire floor and proceed cautiously to the fire floor via
staircase to investigate the cause of the alarm and verify if there is any fire
incident. The officer(s) are then required to give instructions to
occupants/tenants to evacuate, if necessary.
Evacuating
Upon hearing the alarm, if it continue sounding for a few minutes, all
tenants/occupants shall;
 Lock all important files, documents, cash etc.

 Remain alert for instructions from management.
 Do not make unnecessary phone calls.
When the instructions to evacuate is given, all tenants/occupants shall;
 Be guided by SO to immediately evacuate by using nearest exits

 Assemble at a designated assembly point.
When evacuating;
Do not panic but quickly walk down the staircases from the nearest exits.
Do not return to collect personal belongings.
Do not re-enter the room or floor unless instructed to do so.
Do not use the lifts
Crowd control:
 Remain calm and be confident.

 Assess the situation and risks.
 Use traffic baton and put on luminous vest to ensure visibility to crowd.
 Understanding the crowd.
 Communicating with the team.
 Communicating with the crowd.
 Allow the elderly, children, disabled, and pregnant women to evacuate
first.
 Ensure everyone is calm and moving towards the emergency exits
smoothly.
 Do not evacuate the crowd through one single exit only. Ensure the
crowd is disperse and are using various exits.

SOP For FireEmergency

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STANDARD OPERATING PROCEDURES FOR FIRE EMERGENCY

The purpose of this fire emergency SOP is:

I. To ensure the safety of everyone in the event of fire.

3) FIRE PROTECTION SYSTEMS

A) Breaking of glass alarm system

This consists of ‘Break-Glass“ call points located at strategic locations on

B) Automatic smoke detector system

C) Automatic heat detector system

Heat detectors respond to the converted thermal energy of a fire. Therefore,

The extinguisher is the first aid fire-fighting equipment used by anyone in

E) Fire hose reels

4) Confirming the presence of fire

DIAL 995 AND SAY:

5) Actions to be taken in the event of an outbreak of fire

I. The master main panel - to indicate the “fire block “

 Lock all important files, documents, cash etc.

When the instructions to evacuate is given, all tenants/occupants shall;

 Be guided by SO to immediately evacuate by using nearest exits

 Remain calm and be confident.

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