Makerere University Business School

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MAKERERE UNIVERSITY

BUSINESS SCHOOL

FACULTY OF COMPUTING AND INFORMATICS


DEPARTMENT OF APPLIED COMPUTING AND INFORMATION
TECHNOLOGY

Programme: Master of Business Administration


Course: Systems Analysis and Design
Course Code: MBA 7210
Academic Year: 2020/2021
Year of study: One
Semester: Two
Venue: Online Zoom classes
Time: Wednesday 7:30 – 9:30pm

Facilitators E-mail Office


Dr. Robert Kyeyune [email protected] ADB 2nd floor
Dr. Samali V. Mlay [email protected] ADB 2nd floor
Mr. Cosmas M. Ogen [email protected] Arua Campus
Mr. Abdul Noor Kyambadde [email protected] Jinja Campus

Course description
Many organisations are undergoing transformation with a shift towards information
systems adoption. Today’s manager should therefore have knowledge of how
information systems come into place since they are from time to time required to
manage their development through the system analysts and developers. This course
provides the student with both a theoretical and practical approach to system
analysis and design using a combination of traditional developments and current
technologies.

Course objectives
 To equip the candidate with an understanding of the nature of systems, their
analysis, design and application in modern organisations with specific
emphasis on information systems in an organisation.
 To examine the student’s ability to apply the acquired knowledge in the
analysis and design of information systems

Learning Outcomes
At the end of the course students will be able to:
 Explain the various system development approaches
 Elicit and analyse system requirements from user communities using
appropriate fact finding methods

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 Construct logical and physical procedural/structured system designs
 Describe user interface design
 Describe information system conversion steps from old system to a new
system

Mode of Delivery
 Online straight lectures
 Case studies
 Group and class discussions

Lecture schedule
Topic Week
1. Introduction to system analysis and design 1-2
 Definition of key terms in SAAD
 Why study SAAD
 Components of an Information System
 Types of Computer based Information systems (ESS, MIS,
DSS, KWS, OAS, TPS etc)
 Responsibilities of a systems Analyst
 Structured/Procedural approach
2. System Development Life Cycle 3-4
 System development methods
 SDLC
 Criteria for selecting
 Problems when initiating new information systems
3. Preliminary System Analysis 5-6
 Problem identification
 Problem definition
 Brainstorming and other problem solving techniques
 Determining scope and measurable objectives
 Defining business needs in system terms
 Dealing with constraints
4. Requirements elicitation and analysis techniques 7-8
 Sources of data and background material
 Designing the questionnaire and interview guide
 Sampling methods
 Preparing for the interview and getting started
 Listening skills
 Establishing systems requirements
 User requirements
 Functional requirements
 Non-functional requirements
 Systems requirements
 Feasibility studies
 Verifying, crosschecking and analysis of data
 Requirements analysis
5. System Design 9-11
 Process/procedural modelling
 Context diagrams
 Data Flow Diagrams (DFD)
 Data dictionary
 Decision table
 Decision tree

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 Data modelling (ERD)
 Physical model design
 User Interface design (input/Output)
 Guidelines for use-centred interface design
 Interface windows
 Dependencies between windows
 Window navigation
 File and database design
 Control and Security
6. Operation and Maintenance 12-13
 Implementation
 Installation and evaluation
 Change over methods
 Test environments
 Training plans
 Content of final report
 Maintenance and user support activities

Assignments:
1. Coursework – the students will be required to make a presentation to cover the
area of either system analysis or system design.
2. Final Examination – the students will be required to sit for closed-book 3 hours
examination.

The pass mark score for the course is 60%. Therefore, any student who scores below
that will be required to retake the examination when next offered.

Score Distribution
 Course work 40%
 End of semester examination 60%
100%

Statement for Academic Dishonesty:


Academic dishonesty (e.g. cheating on assignments and examinations, plagiarism) is
a serious offense. All work that you submit in this class must be your own. Each
student is responsible for being familiar with the MUBS policies on academic
dishonesty. Any student engaging in academic dishonesty in this course will receive
a fail grade (0) and appropriate disciplinary action will be taken.

Examples of academic dishonesty include, but are not limited to:

 Plagiarizing or representing the words, ideas or information of another person


as one’s own and not offering acknowledgment or proper documentation;
 Giving or receiving, prior to an examination, any unauthorized information
concerning the content of that examination;
 Referring to or displaying any unauthorized materials inside or outside of the
examination room during the course of an examination;
 Communicating during an examination in any manner with any unauthorized
person concerning the examination or any part of it;
 Giving or receiving substantive aid during the course of an examination;
 Commencing an examination before the stipulated time or continuing to work
on an examination after the announced conclusion of the examination period;

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 Taking, converting, concealing, defacing, damaging or destroying any property
related to the preparation or completion of assignments, research or
examination;
 Submitting the same written work to fulfil the requirements for more than one
course.

Participation
Every student is required to attend at least 80% of the classes to fulfil the minimum
requirements to sit for the final examination. Students are also required to attempt
all assignments as partial fulfilment for the requirements of the course. Students will
also be required to participate in class discussions and presentations.

One-on-one interaction time


Due to the current COVID-19 pandemic, face to face interactions are discouraged.
However, in case a student needs one-on-one interactions, he/she can make contact
with any of the facilitators during weekdays (Monday – Friday), 8.00am-5.00pm.
Students are advised to first make an appointment with the facilitator because office
hours are limited. Ensure to observe COVID-19 SOPs.

Reading list
1. Avison, D. & Fitzgerald, G., (2006). Information Systems Development:
Methodologies, Techniques and Tools, 4th Edition, McGraw-Hill, ISBN-13 978-0-
07-711417-6
2. Joseph S. Valacich, Joey F. George and Jeffrey A. Hoffer (2012). Essentials of
Systems analysis and Design, 5th Ed. Pearson.
3. Kendall Kenneth E. & Kendall Julie E., (2001). Systems Analysis and Design,
Prentice Hall PTR, 5th Edition
4. O’Brien James A., (2005), Management Information Systems – Managing
information technology in the Business Enterprise, 6th Edition, Tata McGraw Hill

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