RSK4801/101/0/2021

Tutorial Letter 101/0/2021

Operational Risk Management

RSK4801

Year module

Department of Finance, Risk Management and

Banking

IMPORTANT INFORMATION:
Please register on myUnisa, activate your myLife e-mail account and
ensure you have regular access to the myUnisa module site RSK4801-
2021-Y1.

Note: This is an online module and therefore it is only available on myUnisa.

 CONTENTS

Page

1 INTRODUCTION .......................................................................................................................... 3
1.1 Getting started .............................................................................................................................. 3
2 MODULE FORMAT: RSK4801..................................................................................................... 3
2.1 Fully online module ....................................................................................................................... 3
2.2 Printed material to support the online module ............................................................................... 3
3 LECTURERS AND CONTACT DETAILS ..................................................................................... 3
3.1 Lecturers....................................................................................................................................... 3
4 ASSESSMENT ............................................................................................................................. 5
4.1 Assessment plan .......................................................................................................................... 5

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 RSK4801/101

Dear Student

1 INTRODUCTION
Welcome to the module in Operational Risk Management (RSK4801). You will have to devote at least
240 hours to reading, making summaries and practising calculations.

Do not hesitate to contact us (on myUnisa, by e-mail or by telephone) if you experience problems with
the content of this tutorial letter or any aspect of the module. We sincerely hope that you will find this
module, as well as your online learning experience, interesting and rewarding and trust that you will
complete the module successfully.

1.1 Getting started

Please note that this module is offered fully online. You therefore need to go online to find the study
material and to complete the learning activities for this course. Go to the website here:
https://my.unisa.ac.za. Then log in with your student number and password. You will see the
RSK4801-2021-Y1 module site in the row of modules. READ the Welcome page.

We wish you success on your journey!

2 MODULE FORMAT: RSK4801

2.1 Fully online module

All study material for this module is available on myUnisa. It is therefore very important that you register
on myUnisa and access the module site on a regular basis. You must be registered on myUnisa to be
able to access the learning material and the assignment questions, to submit your assignments, to gain
access to various learning resources, to “chat” with a lecturer or teaching assistant and fellow students
about your studies and challenges that you might encounter, and to participate in online discussion
forums. Importantly, myUnisa contains the Learning Units/Lessons option from which you must access
the study material for this module once you have registered on and have access to myUnisa. Additional
resources and self-assessment questions are also only available online.

2.2 Material to support the online module

Because we want you to be successful in this online module, the learning units are available for
download in portable document format (PDF) under Additional Resources. This will allow you to read
the study material even if you are not online. Also look at the self-assessment questions and other
additional material available under Additional Resources.

All study material must be downloaded from myUnisa.

Please consult the Study @ Unisa brochure for more information on activating your myLife e-mail
account and obtaining access to the myUnisa module site.

3 LECTURERS AND CONTACT DETAILS

3.1 Lecturers

The primary lecturer for this module is Ms S Mare and the secondary lecturer is Ms F Tlhagale. The
contact details for this module are as follows:

E-mail: [email protected]

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To contact the University, follow the instructions provided in the Study @ Unisa brochure. Remember to
have your student number at hand when you contact the University. When you contact a lecturer by
e-mail, include your student number and the module code. This will help the lecturer to assist you. The
lecturers for this module are available to take phone calls on academic matters and/or to attend to
students who may prefer to see them personally for academic engagement (please make an
appointment by e-mail beforehand to ensure the availability of the lecturer you wish to see).

Any changes to the availability of the lecturers for the module will be indicated on myUnisa under
Announcements.

4 RESOURCES

4.1 Joining myUnisa

The myUnisa learning management system is the University's online campus which will help you
communicate with your lecturers, with other students and with the administrative departments at Unisa.

To go to the myUnisa website directly, go to https://my.unisa.ac.za. Click on the Claim UNISA Login on
the top of the screen on the myUnisa website. You will then be prompted to give your student number in
order to claim your initial myUnisa details as well as your myLife e-mail login details.

For more information on myUnisa, consult the brochure Study @ Unisa, which is available on myUnisa
at www.unisa.ac.za/brochures/studies.

4.2 Library services and resources

The Unisa library offers a range of information services and resources:

• for detailed library information go to http://www.unisa.ac.za/sites/corporate/default/Library

• for research support and services (e.g., personal librarians and literature search services) go
to http://www.unisa.ac.za/sites/corporate/default/Library/Library-services/Research-support

The library has created numerous library guides: http://libguides.unisa.ac.za

Recommended guides:

• Request and download recommended material: http://libguides.unisa.ac.za/request/request

• Postgraduate information services: http://libguides.unisa.ac.za/request/postgrad
• Finding and using library resources and tools: http://libguides.unisa.ac.za/Research_skills
• Frequently asked questions about the library: http://libguides.unisa.ac.za/ask
• Services to students living with disabilities: http://libguides.unisa.ac.za/disability

5 HOW TO STUDY ONLINE

5.1 What does it mean to study fully online?

Studying fully online modules differs completely from studying some of your other modules at Unisa.

• All your study material and learning activities for online modules are designed to be
delivered online on myUnisa.
• All your assignments must be submitted online. This means that you will do all your
activities and submit all your assignments on myUnisa. In other words, you may NOT post
your assignments to Unisa using the South African Post Office.
• All communication between you and the University happens online. Lecturers will
communicate to you by e-mail and SMS, as well as using the Announcements, the
Discussion Forums and the Questions and Answers tools. You can also use all of these
ways to ask questions and contact your lecturers.

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 RSK4801/101

5.2 myUnisa tools

The main tool that we will use is the Lessons tool. This tool will provide the content of and the
assessments for your module. At times, you will be directed to join discussions with fellow students and
complete activities and assessments before you can continue with the module.

It is very important that you log in to myUnisa regularly. We recommend that you log in at least once a
week to do the following:

• Check for new announcements. You can also set your myLife e-mail account so that you
receive the announcement e-mails on your cellphone.
• Use the Discussion Forum. When you do the activities for each learning unit, we want you
to share your answers with the other students in your group. You can read the instructions
and even prepare your answers offline, but you will need to go online to post your messages.
• Do other online activities. For some of the learning unit activities, you might need to post
something on the Blog tool, take a quiz or complete a survey under the Self-Assessment
tool. Do not skip these activities because they will help you complete the assignments and the
activities for the module.

We hope that by giving you extra ways to study the material and practise all of the activities, this will help
you to succeed in the online module. To get the most out of the online module, you MUST go online
regularly to complete the activities and assignments on time.

4 ASSESSMENT
4.1 Assessment plan

Assignments are seen as part of the learning material for this module. As you do the assignments, study
the reading texts, consult other resources, discuss the work with fellow students or do research, you are
actively engaged in learning. Paying attention to the assessment criteria for each assignment will help
you to understand what is required of you more clearly.

There are four assignments for this module. All four assignments contribute to your year mark. Your year
mark, based on the mark obtained for the four assignments, contributes 30% towards your final mark,
while your examination mark contributes 70%.

In an open distance learning (ODL) environment, the importance of continuous assessment cannot be
overestimated. Analysis of student data has shown that the more assignments a student submits, the
better his or her chances are of passing the final examination. Therefore, all Unisa students enrolled for
honours and postgraduate diploma modules must obtain a minimum year mark of 40% to gain
admission to the examination.

You have to submit four assignments, which will be used to calculate your year mark. Assignments that
are not submitted will count zero towards your year mark. There are non-negotiable submission
deadlines for each of the assignments. Assignments that are received late will receive a mark of 0%.

Students' year marks will not be adjusted to ensure examination admission. If your year mark is 39% or
less, you will not have examination admission.

The following table is an example illustration of how assignments count towards the year mark, as well
as the final calculation of the year mark for examination admission.

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Assignment Assignment Contribution Assignment Assignment
number type to year mark mark contribution to
year mark
01 MCQ 20% 20% 4%
02 Written 30% 55% 16.5%
03 Written 50% 10% 5%
Year mark 26% No exam admission

Assignment Assignment Contribution Assignment Assignment

number type to year mark mark contribution to
year mark
01 MCQ 20% 60% 12%
02 Written 30% 55% 16.5%
03 Written 50% 50% 25%
Year mark 54% Exam admission

The combined weighted average of your year mark and examination mark must be 50% or higher for you
to pass the module. However, you must obtain a minimum of 40% in the examination, regardless of your
year mark. If you obtain less than 40% in the examination, your year mark will not be taken into account
and you will fail the module.

*Because this is an online module, the assignments are not provided at the beginning. The assignments
are available on myUnisa under Additional Resources. You need to download them.

Assignment due dates

The due dates for the assignments will be communicated later on via an announcement.

Details on assignments and assignment questions will be indicated under the Additional Resources tab
on myUnisa.

We wish you a fascinating and satisfying journey through the learning material and trust that you will
complete the module successfully.

Enjoy the journey!

Ms S Mare
Ms F Tlhagale
[email protected]

©
UNISA 2021