LABCONTROL Service: Services For Intelligent Laboratories
LABCONTROL Service: Services For Intelligent Laboratories
LABCONTROL Service: Services For Intelligent Laboratories
LABCONTROL Service
Services
for Intelligent Laboratories
Safety Regulations
The German Government Safety Organisation for the Chemical
Industry (BG-Chemie) stipulates in its Guidelines for Laboratories
ZH 1/119 Pt. 11.5 that all fume cupboards must be serviced
annually. Moreover, fume cupboards are to be inspected by
a specialist at least once a year in accordance with Guideline
No. 11.5 BGR 120; § 39 Section 3 BBV A1; §53 Section 2 Trox laboratory TVLK with TCU-LON II -
ArbStättV, (Source: Merkblatt T034 4/2001 BG-Chemie). the heart of a laboratory control system.
LONWORKS® System Integration
All LONWORKS® components must be integrated into the
ventilation and air-conditioning system by trained and
qualified service personnel to ensure proper communication
between the controllers, and to make sure that the whole
system functions together correctly.
The LON components must then all be linked within the
LABCONTROL-LON system in line with the technical control
requirements. This "binding” requires trained service personnel
with specialist knowledge of the LONWORKS® technology.
All data is documented during installation and handed over to Remote access
the customer.
Remote Access
Do you sometimes wish you had an expert who could assist you
in a matter of minutes? Would you like to set a fume cupboard
or room controller to new volume flows or find out the reason
for an error message?
The Trox remote access system makes all this very easy. Our
service technicians can access your system by telephone or
Internet (as agreed upon with you). This allows us to perform
remote diagnosis or analyse functions and perhaps modify the
system to meet your needs.
Training for Trox Service Personnel
Trox service technicians attend regular training sessions both
at our headquarters and at external training centres to main-
tain their knowledge and learn about new developments. Alarm Messages:
If your building system control department is not staffed
24 hours a day, but you would still like to receive a warning
message about problems occurring with your system, you can
now arrange for LABCONTROL to send error messages (alarm
messages) to your mobile phone or fax machine. A fault
message can also be sent to an e-mail address or to a display
set up at your company’s control centre, for instance. You
select the option most suitable for your system.
Roland Dittgen
Trox Head Office
Stuttgart
Uwe Stückert
Trox Head Office
Our service team in Germany
Udo Rilling
■ Updating and modernising systems
Home Office South
■ Customer-specific maintenance contracts
■ Remote access