LABCONTROL Service: Services For Intelligent Laboratories

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S/LC/7/EN/1

LABCONTROL Service
Services
for Intelligent Laboratories

The art of handling air


Gebrüder Trox GmbH Telephone +49(0)2845/202-0
Telefax +49(0)2845/202-265
Heinrich-Trox-Platz www.troxtechnik.com
D-47504 Neukirchen-Vluyn e-mail: [email protected]
Services for Intelligent Laboratories –
Putting safety first
Ventilation and air-conditioning systems for laboratories are a
vital part of the safety equipment. To achieve optimum efficiency,
it is important to check the equipment is functioning correctly
before being used for the first time, and to adapt the system to
the locally prevailing conditions. The ventilation and air-
conditioning system must be inspected at least once a year to
ensure proper functioning.

That is why we offer our customers commissioning and


maintenance agreements.

Please contact us for more information.


We look forward to hearing from you!

Why are commissioning, maintenance and Advantages of Maintenance Agreements


service provided by specialised personnel so A maintenance agreement is an important part of the safety
important? measures taken to protect personnel working inside a
All the components of a safety-relevant ventilation and air- laboratory. Each inspection is documented and any faults with
conditioning system for laboratory areas must work perfectly the laboratory control system are eliminated. The system
together. Not only the exhaust air but also the entire room air operator can also use the documentation to prove that the
balance must be continuously monitored and controlled. necessary steps have been taken to ensure that the safety
Moreover, it should also be possible to update the functions of equipment is in proper working order.
a system to state-of-the-art technology even years after its
initial installation. That’s why the system must be inspected
and commissioned by qualified personnel on the customer’s
premises. Each of the system’s functions must also be docu-
mented properly. With the Trox LABCONTROL systems, one
supplier provides all hardware and software components. This
ensures that the hardware and software are tuned to work
together perfectly. The laboratory personnel may also receive
instruction on handling the technical equipment as part of the
commissioning. This service is even more important for systems
that use LONWORKS® technology.

Safety Regulations
The German Government Safety Organisation for the Chemical
Industry (BG-Chemie) stipulates in its Guidelines for Laboratories
ZH 1/119 Pt. 11.5 that all fume cupboards must be serviced
annually. Moreover, fume cupboards are to be inspected by
a specialist at least once a year in accordance with Guideline
No. 11.5 BGR 120; § 39 Section 3 BBV A1; §53 Section 2 Trox laboratory TVLK with TCU-LON II -
ArbStättV, (Source: Merkblatt T034 4/2001 BG-Chemie). the heart of a laboratory control system.
LONWORKS® System Integration
All LONWORKS® components must be integrated into the
ventilation and air-conditioning system by trained and
qualified service personnel to ensure proper communication
between the controllers, and to make sure that the whole
system functions together correctly.
The LON components must then all be linked within the
LABCONTROL-LON system in line with the technical control
requirements. This "binding” requires trained service personnel
with specialist knowledge of the LONWORKS® technology.
All data is documented during installation and handed over to Remote access
the customer.

Remote Access
Do you sometimes wish you had an expert who could assist you
in a matter of minutes? Would you like to set a fume cupboard
or room controller to new volume flows or find out the reason
for an error message?
The Trox remote access system makes all this very easy. Our
service technicians can access your system by telephone or
Internet (as agreed upon with you). This allows us to perform
remote diagnosis or analyse functions and perhaps modify the
system to meet your needs.
Training for Trox Service Personnel
Trox service technicians attend regular training sessions both
at our headquarters and at external training centres to main-
tain their knowledge and learn about new developments. Alarm Messages:
If your building system control department is not staffed
24 hours a day, but you would still like to receive a warning
message about problems occurring with your system, you can
now arrange for LABCONTROL to send error messages (alarm
messages) to your mobile phone or fax machine. A fault
message can also be sent to an e-mail address or to a display
set up at your company’s control centre, for instance. You
select the option most suitable for your system.

Training in a Trox seminar room

Trox test insignia on a laboratory vent


The Trox Service Team
Near You

Our Service Team

Berlin Michael Voß


Trox Head Office Trox Head Office
Neukirchen-Vluyn Coordination

Roland Dittgen
Trox Head Office
Stuttgart

Uwe Stückert
Trox Head Office
Our service team in Germany

At Trox (almost) anything is possible... Torsten Herrmann

© Gebrüder Trox GmbH (5/2003)


Home Office East
■ Commissioning and function checks by
specialised personnel

■ Expansions, such as switching to GLT, alarm


messages sent to mobile phones, etc.
S/LC/7/EN1 Design changes reserved · All rights reserved

Udo Rilling
■ Updating and modernising systems
Home Office South
■ Customer-specific maintenance contracts

■ Remote access

Trox LABCONTROL Service Hotline:


Tel. +49(0)28 45/202-400
Fax +49(0)28 45/202-580

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