Practice Standard For Project Risk Management by PMI
Practice Standard For Project Risk Management by PMI
Practice Standard For Project Risk Management by PMI
PRACTICE STANDARD
FOR PROJECT RISK MANAGEMENT
ISBN: 978-1-933890-38-8
Published by:
Project Management Institute, Inc.
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Newtown Square, Pennsylvania 19073-3299 USA.
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TABLE OF CONTENTS
CHAPTER 1 - INTRODUCTION ...................................................................................................1
1.1 Purpose of the Practice Standard for Project Risk Management .......................... 2
1.2 Project Risk Management Definition ...................................................................... 4
1.3 Role of Project Risk Management in Project Management ................................... 4
1.4 Good Risk Management Practice ............................................................................ 5
1.5 Critical Success Factors for Project Risk Management......................................... 6
1.6 Conclusion ............................................................................................................... 7
CHAPTER 2 - PRINCIPLES AND CONCEPTS..............................................................................9
2.1 Introduction ............................................................................................................. 9
2.2 Definition of Project Risk ........................................................................................ 9
2.3 Individual Risks and Overall Project Risk............................................................. 10
2.4 Stakeholder Risk Attitudes ................................................................................... 10
2.5 Iterative Process .................................................................................................... 11
2.6 Communication...................................................................................................... 11
2.7 Responsibility for Project Risk Management ....................................................... 12
2.8 Project Manager’s Role for Project Risk Management ........................................ 12
CHAPTER 3 - INTRODUCTION TO PROJECT RISK MANAGEMENT PROCESSES .....................13
3.1 Project Risk Management and Project Management........................................... 13
3.2 Project Risk Management Processes ................................................................... 14
CHAPTER 4 - PLAN RISK MANAGEMENT ...............................................................................19
4.1 Purpose and Objectives of the Plan Risk Management Process ......................... 19
4.2 Critical Success Factors for the Plan Risk Management Process ....................... 21
4.2.1 Identify and Address Barriers to Successful Project
Risk Management ...................................................................................... 21
4.2.2 Involve Project Stakeholders in Project Risk Management ..................... 22
4.2.3 Comply with the Organization’s Objectives, Policies, and Practices ....... 22
4.3 Tools and Techniques for the Plan Risk Management Process ........................... 22
4.3.1 Planning Sessions ..................................................................................... 22
4.3.2 Templates ................................................................................................... 23
4.4 Documenting the Results of the Plan Risk Management Process ...................... 23
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TABLE OF CONTENTS
8.4 Tools and Techniques for the Plan Risk Responses Process ............................... 47
8.4.1 Response Identification ............................................................................. 48
8.4.2 Response Selection ................................................................................... 48
8.4.3 Action Planning.......................................................................................... 48
8.4.4 Ownership and Responsibility Assignment .............................................. 48
8.5 Documenting the Results of the Plan Risk Responses Process .......................... 50
8.5.1 Add Risk Responses to the Risk Register................................................. 50
8.5.2 Add Corresponding Risk Responses to the Project
Management Plan ...................................................................................... 50
8.5.3 Review and Document Predicted Exposure .............................................. 50
CHAPTER 9 - MONITOR AND CONTROL RISKS.......................................................................51
9.1 Purpose and Objectives of the Monitor and Control Risks Process .................... 51
9.2 Critical Success Factors for the Monitor and Control Risks Process .................. 53
9.2.1 Integrate Risk Monitoring and Control
with Project Monitoring and Control ......................................................... 53
9.2.2 Continuously Monitor Risk Trigger Conditions ......................................... 54
9.2.3 Maintain Risk Awareness .......................................................................... 54
9.3 Tools and Techniques for the Monitor and Control Risks Process ...................... 54
9.3.1 Managing Contingency Reserves.............................................................. 54
9.3.2 Tracking Trigger Conditions ...................................................................... 55
9.3.3 Tracking Overall Risk................................................................................. 55
9.3.4 Tracking Compliance ................................................................................. 55
9.4 Documenting the Results of the Monitor and Control Risks Process ................. 55
APPENDICES...........................................................................................................................57
APPENDIX A - GUIDELINES FOR A PMI PRACTICE STANDARD ..............................................57
A.1 Introduction ........................................................................................................... 57
APPENDIX B - EVOLUTION OF PMI’S PRACTICE STANDARD FOR PROJECT RISK
MANAGEMENT........................................................................................................................59
B.1 Pre-Project ............................................................................................................. 59
B.2 Preliminary Work ................................................................................................... 60
B.3 Scope Changes ...................................................................................................... 60
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LIST OF FIGURES
Figure 1-1. Hierarchy of PMI Project Risk Management Resources ....................................................2
Figure 1-2. Critical Success Factors for Project Risk Management .....................................................6
Figure 4-1. Key Areas of Focus for the Plan Risk Management Process ...........................................23
Figure 8-1. Critical Success Factors for Risk Response Planning .....................................................44
Figure 9-1. Schematic Representation of the Monitor and Control Risks Process............................53
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1
CHAPTER 1
INTRODUCTION
Project Management Institute (PMI) practice standards are guides to the use of a tool, technique, or process
identified in A Guide to the Project Management Body of Knowledge (PMBOK ® Guide – Fourth Edition) or
other PMI standards. Practice standards are targeted at audiences who participate in the management of
projects. This includes project managers, project personnel, contract personnel, supervisors, and other project
stakeholders.
A PMI practice standard describes processes, activities, inputs, and outputs for a specific Knowledge Area.
It provides information on what the significant process, tool, or technique is, what it does, why it is significant,
when it should be performed or executed, and, if necessary for further clarification, who should perform the
process. A practice standard does not prescribe how the process is to be implemented, leaving that subject for
other forums such as handbooks, manuals, and courses.
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1 CHAPTER 1 − INTRODUCTION
The Practice Standard for Project Risk Management covers risk management as it is applied to single
projects only. Like the PMBOK ® Guide – Fourth Edition, this practice standard does not cover risk in programs
or portfolios of projects.
Chapter 11 of the PMBOK ® Guide – Fourth Edition, is the basis for the Practice Standard for Project Risk
Management. This practice standard is consistent with that chapter, emphasizing the concepts and principles
relating to Project Risk Management. It is aligned with other PMI practice standards.
Figure 1-1 compares the purposes of this practice standard to those of the PMBOK ® Guide – Fourth Edition
and textbooks, handbooks, and courses.
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CHAPTER 1 − INTRODUCTION 1
1. Introductory material including the framework, purpose, principles, context of, and introduction to
Project Risk Management processes as defined in the PMBOK ® Guide – Fourth Edition.
2. Principles underlying the six Project Risk Management processes in the PMBOK ® Guide – Fourth
Edition. The six processes are as follows:
• Plan Risk Management,
• Identify Risks,
• Perform Qualitative Risk Analysis,
• Perform Quantitative Risk Analysis,
• Plan Risk Responses, and
• Monitor and Control Risks.
Each of these six processes is described in a chapter that addresses the following four topics:
(a ) purpose and objectives of the process; (b ) critical success factors for the process; (c ) tools and
techniques for the process; and (d ) documenting the results of the process.
1. Principles are expected to be agreed upon now and to be valid in the future. While tools and
techniques are constantly evolving, the principles have more stability and persistence.
2. Different projects, organizations, and situations will require different approaches to Project Risk
Management. In particular, risk management is a discipline that contains a series of processes to
apply to both large and small projects. Risk management will be more effective if its practice is
tailored to the project and congruent with the organizational culture, processes and assets. There
are many different ways of conducting risk management that may comply with the principles of
Project Risk Management as presented in this practice standard.
3. The principles are applicable to projects carried out in a global context, reflecting the many
business and organizational arrangements between participants, for example, joint ventures
between commercial and national companies, government and non-government organizations,
and the cross-cultural environment often found on these project teams.
The principles described herein can be used as a check for an organization’s processes. Practitioners can
establish processes specific to their particular situation, project, or organization and then compare them with
these principles, thus validating them against good Project Risk Management practice.
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1 CHAPTER 1 − INTRODUCTION
Project Risk Management aims to identify and prioritize risks in advance of their occurrence, and provide
action-oriented information to project managers. This orientation requires consideration of events that may
or may not occur and are therefore described in terms of likelihood or probability of occurrence in addition to
other dimensions such as their impact on objectives.
Many of the project management processes address planning the project, from concept to final design
and from procurement through daily management of execution and close-out. These processes often
assume an unrealistic degree of certainty about the project and, therefore, they need to include treatment of
project risks.
Project Risk Management addresses the uncertainty in project estimates and assumptions. Therefore, it
builds upon and extends other project management processes. For instance, project scheduling provides dates
and critical paths based on activity durations and resource availability assumed to be known with certainty.
Quantitative risk analysis explores the uncertainty in the estimated durations and may provide alternative dates
and critical paths that are more realistic given the risks to the project.
Project Risk Management is not a substitute for the other project management processes. On the contrary,
Project Risk Management requires that these project management processes (e.g. scheduling, budgeting, and
change management) be performed at the level of the best practices available. Project Risk Management adds
the perspective of project risk to the outputs of those other processes and adds to their value by taking risk
into account. For instance, risk management provides the basis upon which to estimate the amount of cost and
schedule contingency reserves that are needed to cover risk response actions to a required level of confidence
for meeting project objectives.
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CHAPTER 1 − INTRODUCTION 1
There is a paradox about project risk that affects most projects. In the early stages of a project, the level of
risk exposure is at its maximum but information on the project risks is at a minimum. This situation does not
mean that a project should not go forward because little is known at that time. Rather, there may be different
ways of approaching the project that have different risk implications. The more this situation is recognized, the
more realistic the project plans and expectations of results will be.
A risk management approach is applicable throughout a project’s life cycle. The earlier in the project life
cycle that the risks are recognized, the more realistic the project plans and expectations of results will be. Risk
management continues to add value as project planning progresses and more information becomes available
about all aspects and components of the project and its environment, such as stakeholders, scope, time, and
cost, as well as the corresponding assumptions and constraints. The balance between project flexibility and
knowledge about project risk needs to be reviewed regularly and optimized as the plans develop.
It is true that as the project plan becomes set with fundamental decisions, agreements, and contracts in
place, the options for making substantial changes to capture opportunities or mitigate threats are reduced.
During project execution, risk management processes monitor the changes the project undergoes for new
risks that may emerge so that appropriate responses to them can be developed, as well as check for existing
risks that are no longer plausible. Project Risk Management plays a role in providing realistic expectations for
the completion dates and cost of the project even if there are few options for changing the future.
Finally, throughout the project and during project closure, risk-related lessons are reviewed in order to
contribute to organizational learning and support continuous improvement of Project Risk Management
practice.
Changes in the project management plan that result from the Project Risk Management process may
require decisions at the appropriate level of management to reassign personnel, establish or modify budgets,
make commitments to others outside the project, interact with regulators, and comply with the rules of
accounting and law. Project Risk Management should be conducted in compliance with these internal and
external requirements.
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1 CHAPTER 1 − INTRODUCTION
Project Risk Management should always be conducted on an ethical basis, in keeping with the Project
Management code of ethics or conduct. Honesty, responsibility, realism, professionalism and fair dealing
with others are among the characteristics of successful Project Risk Management. Effective Project Risk
Management benefits from robust communication and consultation with stakeholders. This enables agreement
among stakeholders that Project Risk Management in general, and risk identification, analysis, and response,
in particular, should be carried out in a realistic and objective way and should not be subject to political or other
unreasonable influences.
Project Risk Management should be conducted on all projects. The degree, level of detail, sophistication of
tools, and amount of time and resources applied to Project Risk Management should be in proportion to the
characteristics of the project under management and the value that they can add to the outcome. Thus, a large
project that provides value to an important customer would theoretically require more resources, time, and
attention to Project Risk Management than would a smaller, short-term, internal project that can be conducted
in the background with a flexible deadline.
Each of the Project Risk Management processes should be scaled to be appropriate to the project under
management during the Plan Risk Management process and reviewed periodically to determine if the decisions
made in that process remain appropriate.
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CHAPTER 1 − INTRODUCTION 1
Specific criteria for success of each Project Risk Management process are listed in the chapters dealing
with those processes. The general criteria for success include:
• Recognize the Value of Risk Management — Project Risk Management should be recognized
as a valuable discipline that provides a positive potential return on investment for organizational
management, project stakeholders (both internal and external), project management, and team
members.
• Individual Commitment/Responsibility — Project participants and stakeholders should all accept
responsibility for undertaking risk-related activities as required. Risk management is everybody’s
responsibility.
• Open and Honest Communication — Everyone should be involved in the Project Risk Management
process. Any actions or attitudes that hinder communication about project risk reduce the effectiveness
of Project Risk Management in terms of proactive approaches and effective decision-making.
• Organizational Commitment — Organizational commitment can only be established if risk
management is aligned with the organization’s goals and values. Project Risk Management may
require a higher level of managerial support than other project management disciplines because
handling some of the risks will require approval of or responses from others at levels above the
project manager.
• Risk Effort Scaled to Project — Project Risk Management activities should be consistent with the value
of the project to the organization and with its level of project risk, its scale, and other organizational
constraints. In particular, the cost of Project Risk Management should be appropriate to its potential
value to the project and the organization.
• Integration with Project Management — Project Risk Management does not exist in a vacuum,
isolated from other project management processes. Successful Project Risk Management requires
the correct execution of the other project management processes.
These critical success factors for Project Risk Management are illustrated in Figure 1-2.
1.6 Conclusion
The principles of Project Risk Management described in this practice standard should be appropriately
applied based on the specifics of a project and the organizational environment. Project Risk Management
provides benefits when it is implemented according to good practice principles and with organizational
commitment to taking the decisions and performing actions in an open and unbiased manner.
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2
CHAPTER 2
PRINCIPLES AND CONCEPTS
2.1 Introduction
This chapter introduces the key ideas required to understand and apply Project Risk Management to projects
following the approach described in Chapter 11 of the PMBOK ® Guide – Fourth Edition. These principles and
concepts are generally consistent with other approaches to Project Risk Management commonly used although
the terminology may differ in some details.
The execution of the Project Risk Management process is dealt with in subsequent chapters of this practice
standard and so is not discussed here.
Project risk is an uncertain event or condition that, if it occurs, has a positive or a negative
effect on a project’s objectives.
This definition includes two key dimensions of risk: uncertainty and effect on a project’s objectives. When
assessing the importance of a project risk, these two dimensions must both be considered. The uncertainty
dimension may be described using the term “probability” and the effect may be called “impact” (though other
descriptors are possible, such as “likelihood” and “consequence”).
The definition of risk includes both distinct events which are uncertain but can be clearly described, and
more general conditions which are less specific but also may give risk to uncertainty. The definition of project
risk also encompasses uncertain events which could have a negative effect on a project’s objectives, as
well as those which could have a positive effect. These two types of risk are called, respectively, threats and
opportunities. It is important to address both threats and opportunities within a unified Project Risk Management
process. This allows for the gain of synergies and efficiencies such as addressing both in the same analyses
and coordinating the responses to both if they overlap or can reinforce each other.
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2 CHAPTER 2 − PRINCIPLES AND CONCEPTS
Risks are uncertain future events or conditions which may or may not occur, but which would matter if they
did occur. It is important to distinguish risks from risk-related features, such as cause and effect. Causes are
events or circumstances which currently exist or are certain to exist in the future and which might give rise
to risks. Effects are conditional future events or conditions which would directly affect one or more project
objectives if the associated risk occurs. The cause-risk-effect chain can be used in a structured risk statement
or risk description to ensure that each of these three elements is properly described (see Section 5.3).
When a risk event occurs, it ceases to become uncertain. Threats which occur may be called issues or
problems; opportunities which occur may be called benefits. Both issues/problems and benefits entail project
management actions that are outside the scope of the Project Risk Management process.
Individual risks are specific events or conditions that might affect project objectives. An individual risk
may positively or negatively affect one or more of the project objectives, elements, or tasks. Understanding
individual risks can assist in determining how to apply effort and resources to enhance the chances of project
success. Day-to-day Project Risk Management focuses on these individual risks in order to enhance the
prospects of a successful project outcome.
Overall project risk represents the effect of uncertainty on the project as a whole. Overall project risk is
more than the sum of individual risks on a project, since it applies to the whole project rather than to individual
elements or tasks. It represents the exposure of stakeholders to the implications of variations in project
outcome. It is an important component of strategic decision-making, program and portfolio management,
and project governance where investments are sanctioned or cancelled and priorities are set. At these higher
levels, it is necessary to set realistic targets for the cost and duration of a project, establish the contingency
reserve levels required to protect the project stakeholders, set appropriate project priorities, and judge whether
the risk of overall success is increasing or decreasing as implementation advances.
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CHAPTER 2 − PRINCIPLES AND CONCEPTS 2
Understanding stakeholders’ attitudes toward risk is an important component of risk management planning
that precedes risk identification and analysis, in order to optimize both project success and stakeholder
satisfaction with the project’s results. These attitudes should be identified and managed proactively and
deliberately throughout the Project Risk Management process. They may differ from one project to another
for the same stakeholders and will usually differ from one group of stakeholders to another. In fact a single
stakeholder may adopt different risk attitudes at various stages in the same project.
It is also important to understand the particular implications of stakeholder risk attitudes on projects where
the team is international, cross-industry, or multi-organizational.
To ensure that Project Risk Management remains effective, the identification and analysis of risks should
be revisited periodically, the progress on risk response actions should be monitored, and the action plans
adjusted accordingly. If external circumstances change significantly, it may also be necessary to revisit the risk
management planning process.
The development of an initial risk management plan and risk assessment is the start of the process, not
the end. The frequency and depth of reviews and updates will depend on the nature of the project, the volatility
of the environment in which the project is being implemented, and the timing of other project management
reviews and updates.
2.6 Communication
Project Risk Management cannot take place in isolation. Success relies heavily on communication
throughout the process.
Risk identification and analysis depend on comprehensive input from stakeholders in a project to ensure
that nothing significant is overlooked and that risks are realistically assessed. The credibility of the process
and the commitment of those who should act to manage risks can be assured only if the way the process
operates and the conclusions it produces are understood and seen as credible by all concerned. This demands
effective and honest communication from the Project Risk Management process to the rest of the project team
and other project stakeholders. Communication of the results of the Project Risk Management process should
be targeted to meet the specific needs of each stakeholder and should be reflected within the overall project
communications strategy with each stakeholder’s responsibility and role in risk management identified and
agreed-upon.
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2 CHAPTER 2 − PRINCIPLES AND CONCEPTS
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3
CHAPTER 3
INTRODUCTION TO PROJECT RISK MANAGEMENT PROCESSES
3.1 Project Risk Management and Project Management
All projects are uncertain. Uncertainty is inevitable since projects are unique and temporary undertakings
based on assumptions and constraints, delivering project results to multiple stakeholders with different
requirements. Project management can be seen as an attempt to control this uncertain environment, through
the use of structured and disciplined techniques such as estimating, planning, cost control, task allocation,
earned value analysis, monitoring and review meetings, etc. Each of these elements of project management
has a role in defining or controlling the uncertainty which is inherent in all projects.
Project Risk Management provides an approach by which uncertainty can be understood, assessed, and
managed within projects. As such it forms an integral part of project management, and effective Project Risk
Management is a critical success factor for project success.
For project management to be fully effective, however, it is important that Project Risk Management is not
viewed as an optional process or performed as an additional overhead task. Since many elements of project
management address inherent uncertainty, the interface between structured Project Risk Management and the
other processes of project management needs to be clear. The outputs of Project Risk Management should be
taken into account within many of the project management processes. They can, for example, impact:
None of these actions can be performed properly without a clear view of the risk involved, as determined
during the Project Risk Management process. In other words, project management process effectiveness is
increased by using the information and results from Project Risk Management.
In addition, effective Project Risk Management requires input from other project management processes.
Outputs such as the work breakdown structure (WBS), estimates, the project schedule, assumptions list, etc.
are all important prerequisites for effective Project Risk Management.
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3 CHAPTER 3 − INTRODUCTION TO PROJECT RISK MANAGEMENT PROCESSES
As previously defined, project risk is an uncertain event or condition that, if it occurs, has a positive or
negative effect on a project’s objectives. From this definition, it is clear that risks only exist in relation to
objectives. It is therefore essential at the start of the Project Risk Management process to clearly define the
objectives. It is also clear that different projects are exposed to different levels of risk, so each step in the
Project Risk Management process should be scalable to meet the varying degrees of risk. Scalable elements
of the process include:
• Available resources,
• Methodology and processes used,
• Tools and techniques used,
• Supporting infrastructure,
• Review and update frequency, and
• Reporting requirements.
As a precondition for a successful Project Risk Management implementation, it is important to have a clear
understanding of the risk thresholds that define the key stakeholders’ views on acceptable levels of risk, as
well as a framework against which identified risks can be assessed.
As a result, the Project Risk Management process always starts with an initiation step. This is required in
order to ensure a common understanding and agreement of the team and other stakeholders on the approach
and parameters that will be applied in managing risk in this project, as well as the scope and objectives of the
Project Risk Management process itself. Project Risk Management activities, resources, and attention should
be appropriate to the project since different projects warrant different levels of risk management application.
The main actions to provide the required tailoring are as follows:
The outputs from this initial step should be documented, communicated, and then reviewed by the
stakeholders to ensure a common understanding of the scope and objectives for the Project Risk Management
process. The document should be formally approved at a senior level.
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CHAPTER 3 − INTRODUCTION TO PROJECT RISK MANAGEMENT PROCESSES 3
Once the Project Risk Management scope and objectives are agreed upon, it is possible to start identifying
risks, being careful to distinguish genuine risks from non-risks (such as causes, effects, problems, issues etc.).
A variety of risk identification techniques is available, each with its own strengths and weaknesses. One or
more techniques should be selected as appropriate for meeting the needs of the specific project. The aim is
to expose and document all knowable risks, recognizing that some risks will be inherently unknowable and
others will emerge later in the project. The emergent nature of risk requires the Project Risk Management
process to be iterative, repeating the Identify Risks process in order to find risks which were not evident earlier
in the project. Input should be sought from a wide range of project stakeholders when identifying risks, since
each will have a different perspective on the risks facing the project. Historical records and project documents
should also be reviewed to identify risks for this project.
All identified risks are recorded. Ideally, a risk owner is designated for each identified risk. It is the
responsibility of the risk owner to manage the corresponding risk through all of the subsequent Project Risk
Management processes.
Following risk identification, it is necessary to evaluate the importance of each risk, in order to prioritize
individual risks for further attention, evaluate the level of overall project risk, and determine appropriate
responses. Risk evaluation can be performed using qualitative techniques to address individual risks, using
quantitative techniques to consider the overall effect of risk on the project outcome, or using both in combination.
These two approaches require different types of data, but where both qualitative and quantitative techniques
are used, an integrated approach should be adopted.
Qualitative techniques are used to gain a better understanding of individual risks, considering a range
of characteristics such as probability of occurrence, degree of impact on project objectives, manageability,
timing of possible impacts, relationships with other risks, common causes or effects, etc. Understanding and
prioritizing risks is an essential prerequisite to managing them, so qualitative techniques are used on most
projects. The outputs from qualitative assessments should be documented and communicated to key project
stakeholders and form a basis for determining appropriate responses.
Quantitative techniques provide insights into the combined effect of identified risks on the project outcome.
These techniques take into account probabilistic or project-wide effects, such as correlation between risks,
interdependency, and feedback loops, thereby indicating the degree of overall risk faced by the project. The
result is an indication of the degree of overall risk faced by the project. The results of quantitative analysis
should be used to focus the development of appropriate responses, particularly the calculation of required
contingency reserve levels, and must be documented and communicated to inform subsequent actions.
Quantitative techniques may not be required for all projects to ensure effective management of risk.
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3 CHAPTER 3 − INTRODUCTION TO PROJECT RISK MANAGEMENT PROCESSES
Once individual risks have been prioritized and the degree of overall project risk exposure is understood,
appropriate risk responses should be developed using an iterative process which continues until an optimal
set of responses has been developed. A range of possible response strategies exists for both threats and
opportunities. The risk owner should select a suitable strategy for each individual risk, based on its characteristics
and assessed priority, ensuring that the strategy is achievable, affordable, cost effective, and appropriate. The
use of a single strategy that addresses several related risks should be considered whenever possible. The risk
owner is responsible for defining actions to implement the chosen strategy. These actions may be delegated to
action owners as appropriate. The risk owner should monitor actions to determine their effectiveness, and also
to identify any secondary risks which may arise because of the implementation of risk responses. In addition
to individual risk responses, actions may be taken to respond to overall project risk. All response strategies
and actions should be documented and communicated to key project stakeholders and incorporated into the
project plan.
It is essential that agreed-upon actions are implemented; otherwise the risk exposure of the project remains
unchanged. It is also vital that the Project Risk Management process be repeated at regular intervals throughout
the life of the project. This will enable the project team to reevaluate the status of previously identified risks,
to identify emergent and secondary risks, and to determine the effectiveness of the Project Risk Management
process.
The steps outlined previously form the Project Risk Management process. These are detailed in subsequent
chapters, as follows:
• Plan Risk Management (Chapter 4) — Defines the scope and objectives of the Project Risk
Management process, and ensures that the risk process is fully integrated into wider project
management.
• Identify Risks (Chapter 5) — Identifies as many knowable risks as practicable.
• Perform Qualitative Risk Analysis (Chapter 6) — Evaluates key characteristics of individual risks
enabling them to be prioritized for further action.
• Perform Quantitative Risk Analysis (Chapter 7) — Evaluates the combined effect of risks on the
overall project outcome.
• Plan Risk Responses (Chapter 8) — Determines appropriate response strategies and actions for
each individual risk and for overall project risk, and integrates them into a consolidated project
management plan.
• Monitor and Control Risks (Chapter 9) — Implements agreed-upon actions, reviews changes in
project risk exposure, identifies additional risk management actions as required, and assesses the
effectiveness of the Project Risk Management process.
Figure 3-1 shows the flow of control and information between the various steps within the Project Risk
Management process.
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CHAPTER 3 − INTRODUCTION TO PROJECT RISK MANAGEMENT PROCESSES 3
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CHAPTER 4
PLAN RISK MANAGEMENT
4.1 Purpose and Objectives of the Plan Risk Management Process
The objectives of the Plan Risk Management process are to develop the overall risk management strategy
for the project, to decide how the risk management processes will be executed, and to integrate Project Risk
Management with all other project management activities.
Effective risk management requires creation of a risk management plan. This plan describes how the
risk management processes should be carried out and how they fit in with the other project management
processes. On a broader level, it describes the relationships among Project Risk Management, general project
management, and the management processes in the rest of the organization. To provide the greatest benefit,
initial risk management planning should be carried out early in the overall planning of the project, and the
corresponding risk management activities integrated into the overall project management plan. The risk
management plan may subsequently need to be adapted as the needs of the project and its stakeholders
become clearer or change.
Although the Project Risk Management processes form an integral part of the overall project management
plan, a budget in terms of resources, cost, and time for the specific risk management activities should be
established in order to better track, control, and, as necessary, defend the corresponding expenditures
throughout the project. The cost of treating the risks themselves should be included appropriately in the project
budget, while the risk management plan should describe how this part of the project budget is evaluated,
allocated, and managed. The risk management plan will define the monitoring methods to ensure that the
corresponding expenditures are tracked appropriately, as well as the conditions under which the approved
budget for risk management can be modified.
In the same way that project management is a process of progressive elaboration, risk management
activities need to be repeated throughout the project. The risk management plan should define both the
normal frequency for repeating the processes as well as specific or exceptional conditions under which the
corresponding actions should be initiated. The corresponding risk management activities should be integrated
into the project management plan.
There are two categories of success criteria for risk management: those for success of the project in
general, and those for success of Project Risk Management.
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• Project-Related Criteria. To assess the success of Project Risk Management, the stakeholders
must agree on an acceptable level of results for the project-related criteria (such as cost, time, and
scope). In order to ensure consistency and agreement among stakeholders, the risk management
plan should present these objectives with reference to the project definition documents. To provide
guidance in risk management, particularly in prioritizing risk responses, stakeholders should also
prioritize each project objective.
• Process-Related Criteria. The measures for success in Project Risk Management depend on a
number of factors, such as the inherent level of uncertainty of the project. For example, the Project
Risk Management process for a research project needs to address more unforeseen changes than
for a project with a more predictable environment. A research Project Risk Management process
may be considered a success even if it results in more variance from the baseline than would be
allowable for a successful process in a more predictable project.
The level of risk that is considered acceptable in a project depends on the risk attitudes of the relevant
stakeholders. The risk attitudes of both the organization and the stakeholders may be influenced by a number
of factors, all of which need to be identified. These include their inherent tolerance for uncertainty, and the
relative importance to them of achieving or missing specific project objectives. The output of this analysis
should then be taken into account for setting thresholds and providing weighting factors when applying the
Project Risk Management processes in the specific project.
Guidelines and rules for escalating risk-related information to management and other stakeholders should
reflect the risk attitudes and expectations of the corresponding stakeholders. The project manager should
maintain effective communication with the stakeholders as the project evolves, in order to become aware of
any changes in the stakeholders’ attitudes and adapt the risk management approach to take any new facts
into account.
It is important that the participants share a common understanding of all terms used to describe the risks,
and that the critical values and thresholds that will serve as parameters for the tools should be defined in a
manner consistent with the scope of the project and the attitudes of the stakeholders. If qualitative analysis
uses such terms as “high impact” or “medium probability,” these should be defined objectively in the risk
management plan. Similarly, the risk management plan should specify any key numerical values required in
quantitative analysis or for decision-making in risk response planning or risk monitoring and control.
Risk management planning should establish the type and level of risk detail to be addressed and provide a
template of the risk register that will be used for recording risk-related information. The risk management plan
should also indicate the intensity of effort and the frequency with which the various Project Risk Management
processes should be applied; this depends on the characteristics of the project as well as on the specified risk
management objectives.
In order for the Project Risk Management processes to be carried out correctly and effectively, the project
team and other stakeholders need to know where and when they will be expected to participate, their criteria
for determining success, their level of authority, and what action to take relative to actions or decisions beyond
this level. The risk management plan specifies the project’s risk management roles and responsibilities and
defines the corresponding expectations for both senior management and project personnel.
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Risk-related communication occurs at two levels: (a) within the project team, and (b) between the project
team and the other project stakeholders. The principles for each of these categories of communication are
defined in the risk management plan. For the team, the plan describes the frequency and scope of the various
risk management meetings and reports required to carry out the corresponding Project Risk Management
processes as well as the structure and content of such meetings and reports. For the other stakeholders, the
plan sets their expectations as to the structure, content, and frequency of routine documents to be received
as well as the way in which information will be shared for escalation or exceptional events. Details of the
information required by the project team from stakeholders should also be clearly defined.
4.2 Critical Success Factors for the Plan Risk Management Process
The principal criteria for a valid risk management plan are acceptance by the stakeholders, alignment
with the internal and external constraints on the project, balance between cost or effort and benefit, and
completeness with respect to the needs of the Project Risk Management process. Critical success factors for
the Plan Risk Management process are detailed below.
A clear definition of the project objectives and a high-level view of the project environment and solution
approach are required to provide a valid basis for risk management. The project manager should therefore
ensure that valid definition and planning information is available for the plan risk management activity.
An organization inexperienced in risk management planning may need to develop its own approach and
may expend an inappropriate amount of time and effort on this. Alternatively it may use a proprietary or
pre-existing approach which requires tailoring. The availability of some or all of the following organizational
process assets contributes to the chances of success of the Plan Risk Management activities: standard
templates, predefined risk categories, and an established project management methodology incorporating
risk management procedures that specify what risk information is required for decision making, when it is
required, and a definition of concepts and terms, roles, responsibilities, and authority levels. Access to relevant
lessons learned at this stage will allow this experience to be taken into account from the start of the project.
The risk management plan will not deliver its value unless Project Risk Management is carried out as
an integral part of the project. The corresponding activities should be built into the project work breakdown
structure and included in the corresponding schedule, budget, and work-assignment documents.
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The provision for risk management resources specified within the risk management plan should be
approved by management at a level adequate for carrying out the required Project Risk Management processes
in accordance with agreed-upon objectives. Management should be involved in the analysis of the level of
resourcing required for managing project risk and accept the risks that may arise from specific limitations
placed on the provision of resources. Disagreements between stakeholders in the areas of risk tolerance and
evaluation measures should be addressed and resolved.
Project management in general, and risk management in particular, contribute to the organization’s effective
governance. The risk management plan should identify and take into account the relevant organizational
procedures and any other enterprise environmental factors that apply such as strategic risk management or
corporate governance processes.
4.3 Tools and Techniques for the Plan Risk Management Process
4.3.1 Planning Sessions
Planning sessions are recommended in order to build a common understanding of the project’s risk approach
between project stakeholders and to gain agreement on the techniques to be used for managing risk.
Elaboration of the risk management plan often serves to develop an effective means for the team to work
together since a similar consultative team approach will be used in subsequent stages of the risk management
process. The participants should include: the project manager, selected project team members and other
stakeholders, members of the broader organization having responsibility for risk, and other subject matter
experts or facilitators, as needed.
At this point, the initial risk responsibilities, methodology, templates, terms, definitions, time schedules, and
cost budgets for the other Project Risk Management processes should be assigned and accepted. The specification
for the tools that will be used in subsequent processes should include all parameters and other inputs required
to ensure their applicability to the specific project. These should be documented in the risk management plan,
which, when formally approved, is the principal deliverable of the Plan Risk Management process.
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CHAPTER 4 − PLAN RISK MANAGEMENT 4
4.3.2 Templates
In order to benefit from experience and existing best practice, risk management planning should take into
account relevant existing templates for work products, such as risk status reports, risk breakdown structures
or the risk register. A decision should be made as to which templates are relevant to the project, and these
should then be adapted and included in the risk management plan.
Figure 4-1. Key Areas of Focus for the Plan Risk Management Process
Depending upon the size and complexity of the project, some or all of the following elements will be present
in a risk management plan.
• Introduction;
• Project description;
• Risk management methodology;
• Risk management organization;
• Roles, responsibilities, and authority;
• Stakeholder risk tolerance;
• Criteria for success;
• Risk management tools and guidelines for use;
• Thresholds and corresponding definitions;
• Templates;
• Communications plan;
• Strategy; and
• Risk breakdown structure.
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CHAPTER 5
IDENTIFY RISKS
5.1 Purpose and Objectives of the Identify Risks Process
A risk cannot be managed unless it is first identified. Consequently, after risk management planning has
been completed, the first process in the iterative Project Risk Management process aims to identify all the
knowable risks to project objectives.
It is, however, impossible to identify all the risks at the outset of a project. Over time, the level of project
risk exposure changes as a result of the decisions and actions taken previously in the project (internal change)
and of externally imposed change.
The purpose of risk identification is to identify risks to the maximum extent that is practicable. The fact that
some risks are unknowable or emergent requires the Identify Risk process to be iterative, repeating the Identify
Risks process to find new risks which have become knowable since the previous iteration of the process.
When a risk is first identified, potential responses may also be identified at the same time. These should be
recorded during the Identify Risks process and considered for immediate action if such action is appropriate.
Where such responses are not implemented immediately, these should be considered during the Plan Risk
Responses process.
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CHAPTER 5 − IDENTIFY RISKS 5
5.2.10 Objectivity
All human activities are susceptible to bias, especially when dealing with uncertainty. Both motivational
biases, where someone is trying to bias the result in one direction or another, or cognitive biases, where
biases occur as people are using their best judgment and applying heuristics, may occur. This should be
explicitly recognized and addressed during the Identify Risks process. Sources of bias should be exposed
wherever possible, and their effect on the risk process should be managed proactively. The aim is to minimize
subjectivity, and allow open and honest identification of as many risks as possible to the project.
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Each category of risk identification technique has strengths and weaknesses, and no single technique
can be expected to reveal all knowable risks. Consequently, the Identify Risks process for a particular project
should use a combination of techniques, perhaps selecting one from each category. For example, a project may
choose to use a risk identification checklist (historical review), together with assumptions analysis (current
assessment) and brainstorming (creativity).
Use of a risk breakdown structure which organizes the categories of potential risks on the project, a prompt
list, or a set of generic list categories may assist in ensuring that as many sources of risk as practicable have
been addressed, while recognizing that no such tools are complete nor can they replace original thinking.
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Whichever risk identification techniques are used, it is important that identified risks are unambiguously
described in order to ensure that the project risk process is focused on the actual risks and not distracted or
diluted by non-risks. Use of structured risk descriptions can ensure clarity. Risk meta-language offers a useful
way of distinguishing a risk from its cause(s) and effect(s), describing each risk using three-part statements in
the form: “As a result of cause, risk may occur, which would lead to effect.” The relationship between cause,
risk, and effect is shown in Figure 5-2.
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CHAPTER 6
PERFORM QUALITATIVE RISK ANALYSIS
6.1 Purpose and Objectives of the Perform Qualitative Risk
Analysis Process
The Perform Qualitative Risk Analysis process assesses and evaluates characteristics of individually
identified project risks and prioritizes risks based on agreed-upon characteristics.
Assessing individual risks using qualitative risk analysis evaluates the probability that each risk will occur
and the effect of each individual risk on the project objectives. As such it does not directly address the overall
risk to project objectives that results from the combined effect of all risks and their potential interactions with
each other. This can however be achieved through use of quantitative risk analysis techniques (see Chapter 7).
One step in the analysis is to categorize risks according to their sources or causes. If several risks arise
from a common source, sometimes called a root cause, risk responses may be more effective when they focus
on addressing this root cause.
Identifying common effects from groups of risks allows identification of the areas of greatest risk exposure
(e.g. to the project completion date, the budget, or a particular deliverable’s scope), facilitating risk response
focus in these areas.
The methods of qualitative risk analysis are applied to the list of risks created or updated by the Identify
Risks process to provide project management with the characteristics of the risks that have the most influence
(positive or negative) on achieving the project’s objectives. Risks that are assessed as high priority to either
threaten or to enhance the achievement of project objectives will be an important focus in the Plan Risk
Responses process. They may be further analyzed, such as in the analysis of the overall project risk that is
discussed in Perform Quantitative Risk Analysis process.
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• Urgency (proximity). Risks requiring near term responses may be considered more urgent to
address. Indicators of urgency can include the lead time necessary to execute a risk response and the
clarity of symptoms and warning signs (also known as detectability) that may trigger the response.
• Manageability. Some risks are not manageable and it would be a waste of resources to attempt to
address them. The project team may examine these and decide to:
○ Go forward, perhaps establishing a contingency reserve.
○ Stop or re-scope the project because these risks pose an unmanageable threat or an
opportunity that should not be missed with high probability and consequences.
○ Inform the customer of the risks and ask for a decision from their point of view.
• Impact external to the project. A risk may increase in importance if it affects the enterprise beyond
the project.
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6.3 Tools and Techniques for the Perform Qualitative Risk Analysis Process
The tools and techniques used for assessing individual risks will identify the risks that are important to the
project’s success. This process is illustrated in Figure 6-2.
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The tools for qualitative risk analysis allow the organization or project stakeholders to specify those levels
or combinations of risk characteristics that make a particular risk of interest to management. Most tools assess
a risk’s importance from a combination of probability of occurrence and degree of impact on objectives.
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CHAPTER 6 − PERFORM QUALITATIVE RISK ANALYSIS 6
Combining the results of the Perform Qualitative Risk Analysis process with the risk breakdown structure
(see Identify Risks, Chapter 5) can show clusters of priority risks arising from specific sources. A combination
of the risk analysis information with the work breakdown structure (WBS) can show which areas of the project
exhibit the most risk. Assessing the high-priority risks’ impact on one objective, such as the schedule, may
indicate which activities to address to reduce that objective’s uncertainty. All of these approaches can contribute
to the realism and usefulness of the qualitative risk analysis.
6.3.6 Document the Results of the Perform Qualitative Risk Analysis Process
The Perform Qualitative Risk Analysis process adds structure to the list of undifferentiated risks (see Identify
Risks, Chapter 5) into categories of priority. Priorities are usually based on the risk’s probability of occurring
and its potential impact on specific project objectives or on the whole project. Each identified risk is assigned
a priority, perhaps by objective or for the entire project. This information is usually stored in the risk register
which is easy to use and update with new information. The risk register list of prioritized risks is posted to the
project participants who are responsible for further analysis or action to improve the project plan. Risks that
are judged to have high priority are segregated for further analysis and response planning and are generally
monitored frequently. Risks of low priority to the project may be placed on a watch list and are reviewed less
often for changes in their status.
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CHAPTER 7
PERFORM QUANTITATIVE RISK ANALYSIS
7.1 Purpose and Objectives of the Perform Quantitative Risk
Analysis Process
The Perform Quantitative Risk Analysis process provides a numerical estimate of the overall effect of risk on
the objectives of the project, based on current plans and information, when considering risks simultaneously.
Results from this type of analysis can be used to evaluate the likelihood of success in achieving project
objectives and to estimate contingency reserves, usually for time and cost that are appropriate to both the risks
and the risk tolerance of project stakeholders.
It is generally accepted that analyzing uncertainty in the project using quantitative techniques such as
Monte Carlo simulation may provide more realism in the estimate of the overall project cost or schedule
than a non-probabilistic approach which assumes that the activity durations or line-item cost estimates are
deterministic. However it should be recognized that quantitative risk analysis is not always required or appropriate
for all projects. For example, qualitative risk analysis may provide enough information for development of
effective risk responses, especially for smaller projects. Therefore, during the Plan Risk Management process,
the benefits of quantitative risk analysis should be weighed against the effort required to ensure that the
additional insights and value justify the additional effort.
Partial risk analyses, such as qualitative risk analysis, aim at prioritizing individual risks viewed one at a time
and therefore cannot produce measures of overall project risk when all risks are considered simultaneously.
Calculating estimates of overall project risk is the focus of the Perform Quantitative Risk Analysis process.
Specific project risks are usually best understood and quantified at a detailed level such as the line-item
cost or schedule activity level. By contrast, project objectives such as achievement of the project’s budget or
the schedule are specified at a higher level, often at the level of the total project. An overall risk analysis, such
as one that uses quantitative techniques, estimates the implication of all quantified risks on project objectives.
The implementation of overall risk analysis using quantitative methods requires:
• Complete and accurate representation of the project objectives built up from individual project
elements. Examples of these representations include the project schedule or cost estimate.
• Identifying risks on individual project elements such as schedule activities or line-item costs at a
level of detail that lends itself to specific assessment of individual risks.
• Including generic risks that have a broader effect than individual project elements.
• Applying a quantitative method (such as Monte Carlo simulation or decision tree analysis) that incorporates
multiple risks simultaneously in determining overall impact on the overall project objective.
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Results of the quantitative analysis will be compared to the project plan (baseline or current) to give
management an estimate of the overall project risk and will answer important questions such as:
Estimating overall project risk using quantitative methods helps distinguish those projects where quantified
risks threaten objectives beyond the tolerance of the stakeholders, from those for which the objectives are
within acceptable tolerances even when risk is considered. The former may be targeted for vigorous risk
responses aimed at protecting those objectives most important to the stakeholders.
A high-level comparison of quantitative and qualitative risk analysis processes is presented in Figure 7-1.
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7 CHAPTER 7 − PERFORM QUANTITATIVE RISK ANALYSIS
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CHAPTER 7 − PERFORM QUANTITATIVE RISK ANALYSIS 7
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7 CHAPTER 7 − PERFORM QUANTITATIVE RISK ANALYSIS
Also, the results of the analysis may provide more or less urgency to risk response (see Plan Risk Responses,
Chapter 8) depending on the probability of achieving the plan’s objectives or the amount of contingency reserve
required to provide the necessary level of confidence. The results of a quantitative risk analysis are recorded
and passed on to the person and/or group responsible for project management within the organization for any
further actions required to make full use of these results.
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CHAPTER 8
PLAN RISK RESPONSES
The Plan Risk Responses process determines effective response actions that are appropriate to the priority
of the individual risks and to the overall project risk. It takes into account the stakeholders’ risk attitudes and
the conventions specified in the Risk Management Plan, in addition to any constraints and assumptions that
were determined when the risks were identified and analyzed.
Once risks have been identified, analyzed, and prioritized, plans should be developed for addressing every
risk the project team considers to be sufficiently important, either because of the threat it poses to the project
objectives or the opportunity it offers. The planning entails agreeing upon the actions to be taken and the
potential changes to budget, schedule, resources, and scope which these actions might cause.
Contingent risk response actions need to be executed at the optimum time. For this reason, the response
specification for each such risk should include a description of any corresponding trigger conditions.
The responsibility for monitoring the project conditions and implementing the corresponding actions should
be clearly assigned. Every risk should have been allocated to a risk owner as part of the Identify Risks process,
and each of the corresponding risk responses should now be assigned to a specific risk action owner. The risk
owner is responsible for ensuring that the risk response is effective and for planning additional risk responses
if required, whereas the risk action owner is responsible for ensuring that the agreed-upon risk responses are
carried out as planned, in a timely manner. The role of the risk owner and that of the risk action owner may be
assigned to a single person.
Responses, when implemented, can have potential effects on the project objectives and, as such, can
generate additional risks. These are known as secondary risks and have to be analyzed and planned for in the
same way as those risks which were initially identified.
It is never feasible or even desirable to eliminate all threats from a project. Similarly, there is also a limit
to the extent to which opportunities can be proactively managed. There may be residual risks that will remain
after the responses have been implemented. These residual risks should be clearly identified, analyzed,
documented, and communicated to all relevant stakeholders.
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All the approved, unconditional actions arising from risk response planning should be integrated into the
project management plan in order to ensure that they are carried out as part of normal project implementation. The
corresponding organizational and project management rules should also be invoked, including the following:
8.2 Critical Success Factors for the Plan Risk Responses Process
A range of factors are important for the success of the Plan Risk Responses process. These are described
in Sections 8.2.1 through 8.2.8 and shown in Figure 8-1.
8.2.1 Communicate
Communication with the various stakeholders should be maintained in an open and appropriate manner. The
resulting plans are disseminated and approval obtained in order to ensure full acceptance by all stakeholders.
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Management may take ownership of risks with political, organizational causes. In addition, senior
management should approve and track associated risk-related contingency reserves.
Deciding on the response strategy may require a compromise, since some proposed responses may be
mutually exclusive or counterproductive. For example mitigating a threat to time could cost money, thereby
increasing pressure on the budget. Risk response planning also needs to take a holistic view of all proposed
responses and make sure they are coherent.
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The challenge therefore in planning responses to risks is the need to control the potential effects of the
strategy developed for treating the original risk. If this is overlooked, the total level of threat in a project can
actually increase, or the potential for opportunities can be compromised.
Once the responses have been planned at a strategic level, they should be expanded into actions at the tactical
level and integrated into the project management plan (e.g., schedule, budget, and resource assignments). This
activity may generate additional secondary risks, which will need to be addressed at this time.
The affected stakeholders should be involved in determining the strategies. Once the strategies have been
selected, they need to be agreed upon by the entity that approves those strategies. There are four strategies
which address individual risks for threats and opportunities as described in Sections 8.3.1 through 8.3.4 (see
also Fig. 8-2).
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8.4 Tools and Techniques for the Plan Risk Responses Process
There are four categories of tools and techniques, as follows:
• Creativity tools to identify potential responses,
• Decision-support tools for determining the optimal potential response.
• Strategy implementation techniques designed to turn a strategy into action, and
• Tools to transfer control to the Monitor and Control Risks process.
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These categories of tools can be used respectively to identify potential responses, select the most
appropriate response, translate strategy into planning, and assign the corresponding actions. The steps
involved in planning risk responses are shown in Figure 8.2.
To enable risk monitoring to identify the imminence or actual occurrence of the corresponding event, every
contingency response strategy should include a set of trigger conditions. The responsibility for monitoring
these conditions should be clearly assigned in the Plan Risk Responses process and managed in the Monitor
and Control Risks process.
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The strategic definition of risk responses should include measurable criteria for success of the response.
Risk action owners should monitor their assigned risks, take agreed-upon actions as required, and provide
the risk owners with relevant information on status or changes to the risk characteristics. Risk owners should
assess the effectiveness of any actions, decide whether additional actions are required, and keep the project
manager informed of the situation.
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CHAPTER 9
MONITOR AND CONTROL RISKS
The effectiveness of Project Risk Management depends upon the way the approved plans are carried out.
These plans should be executed correctly, reviewed, and updated regularly. If this is carried out correctly, the
invested effort will be rewarded and future projects will benefit from this project’s experience.
9.1 Purpose and Objectives of the Monitor and Control Risks Process
The primary objectives of risk monitoring and controlling are to track identified risks, monitor residual risks,
identify new risks, ensure that risk response plans are executed at the appropriate time, and evaluate their
effectiveness throughout the project life cycle.
In addition to tracking and managing the risk response actions, the effectiveness of all of the Project
Risk Management processes should be reviewed to provide improvements to the management of the current
project as well as future ones.
For each risk or set of risks for which a contingent response has been defined, the corresponding set of
trigger conditions should have been specified. It is the responsibility of the action owner to ensure that these
conditions are effectively monitored and that the corresponding actions are carried out as defined, in a timely
manner.
Once the Plan Risk Responses process is complete, all of the approved unconditional response actions
should have been included and defined in the current project management plan. The first action of risk
monitoring and controlling is to check whether this is the case and take any appropriate action if necessary,
such as invoking the change management process with respect to any missing actions. This will then ensure
that the agreed-upon actions are carried out within the normal project execution framework.
The risk owners and risk action owners need to be briefed on any changes that may affect their
responsibilities. Effective communication needs to be maintained between them and the project manager so
that the designated stakeholders accept accountability for controlling the potential outcomes of specific risks,
apply their best efforts to track the associated trigger conditions and carry out the agreed-upon responses in
a timely manner.
In addition to the response actions and trigger conditions, a mechanism for measuring the effectiveness
of the response is provided by the Plan Risk Responses process. The risk action owner should keep the risk
owner aware of the status of the response actions so that the risk owner can decide when the risk has been
effectively dealt with, or whether additional actions need to be planned and implemented.
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As the project progresses, additional information becomes available and the project environment may
change as some risks occur, whether foreseen or unforeseen, and others become or cease to be relevant.
The planning should therefore be kept current and the project manager should ensure that periodic risk
reassessment, including risk identification, analysis, and response planning, is repeated at reasonable intervals,
or in response to project events—without generating excessive administrative overhead. Typical reasons for
risk reassessment are:
In the event of major organizational changes, risk management planning may need to be revisited prior to
reassessing the risks.
In addition to the regular status reviews, periodic audits should be performed to determine strengths and
weaknesses in handling risks within the project. This should entail identifying any barriers to effectiveness or
keys to success in risk management, recognition of which could lead to improvements in risk management of
the current or future projects.
At the end of the project, an integrated analysis of the risk management process should be carried out
with a focus on long-term process improvements. This analysis consolidates the findings of the periodic
audits to identify lessons that would be applicable in general to a large proportion of the organization’s
projects in the future, such as appropriate levels of resources, adequate time for the analysis, use of tools,
level of detail, etc.
At project closure, the project manager should ensure that a description has been given of the closure of
every risk in the risk register, for example: (a) did not occur; (b) occurred and contingency plan invoked; or (c)
occurred and impact to the project scope (i.e., time, cost, and quality).
The output of the audit of the risk management process should be consolidated with specific information
with respect to the project’s experience of risks, and any generally applicable guidelines for the organization
should be highlighted and potential actions proposed for applying them. This can lead to an update to the
corresponding organizational process assets.
An overview of the steps involved in the Monitor and Control Risks process is given in Figure 9-1.
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Figure 9-1. Schematic Representation of the Monitor and Control Risks Process
9.2 Critical Success Factors for the Monitor and Control Risks Process
Critical success factors relate to maintaining risk awareness throughout the project and include the
characteristics and capabilities detailed in Sections 9.2.1 through 9.2.3.
9.2.1 Integrate Risk Monitoring and Control with Project Monitoring and Control
From the start, the project management plan should include the actions required to monitor and control
project risk. This should be set up early in the project planning cycle, and then adjusted in view of the risk
response planning decisions adding, for example, the actions associated with monitoring specific conditions
or metrics. Once risk response planning has been carried out, the project schedule should include all of the
agreed-upon, response-related actions so that they can be carried out as a normal part of project execution
and tracked accordingly.
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The project’s senior-level sponsor should require regular reports on the risks and the planned responses
to ensure that stakeholders are aware of the importance of keeping a focus on risk. Sponsor feedback also
motivates the project team by demonstrating senior-level interest in Project Risk Management.
Stakeholders’ perception of the effectiveness of risk management is conditioned in part by the way in
which risks are handled as they occur, and by the number or characteristics of such events. It is therefore
crucial, whenever a risk occurs, that information about the event, as well as the progress and effectiveness of
the responses, be communicated at regular intervals and in an honest manner adapted to the needs of each
stakeholder. This should be supported by a well-executed communications plan.
9.3 Tools and Techniques for the Monitor and Control Risks Process
In addition to standard project management monitoring and control capabilities, risk monitoring and
controlling requires a focus on the tools which will support its key success factors for tracking overall risk as
well as individual risks.
Tools for managing time buffers should be closely integrated into the project’s scheduling techniques,
whereas those for managing cost should be compatible with the financial practices. Tools are required to
identify trends and forecast future outcomes to determine whether the reserves will remain sufficient. Tools
are also required for tracking progress and spending in a consolidated manner.
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9.4 Documenting the Results of the Monitor and Control Risks Process
The final control action of risk monitoring and controlling is to record actual data for future use. This includes
all of the relevant information relating to risk management from start to finish of the project. The definition of
what this information must include, as well as the storage mechanism, should have been previously specified
in the risk management plan.
The goal is to ensure that the significant risk management information is recorded to provide concrete data
to the lessons learned process for inclusion in a lessons learned document, report, or other communication
vehicle. Typical information includes the following:
• For each identified risk or type of risk, whether it occurred, and, if so, when and how often. All
relevant data should be recorded: impact, effectiveness of detection and of response, and any
unplanned, additional actions that were carried out.
• Effectiveness of avoidance or exploitation actions.
• Effectiveness of transfer and sharing actions.
• Unexpected or undocumented risks which occurred and data about them.
• Effectiveness of risk mitigation and enhancement actions.
• Occurrence of accepted threats or opportunities.
Consolidated information should be provided on the level of effort expended. Costs and benefits to the
project of risk management activities should also be provided.
This information will need to be archived and indexed in a manner that will facilitate retrieval for easy
review during the project, at closure, and for future projects, when the need arises.
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A
APPENDIX A
GUIDELINES FOR A PMI PRACTICE STANDARD
A.1 Introduction
A PMI practice standard is characterized as follows:
• Each practice standard provides guidelines on the mechanics (e.g., nuts and bolts, basics,
fundamentals, step-by-step usage guide, how it operates, how to do it) of some significant process
(input, tool, technique, or output) that is relevant to a project manager.
• A practice standard does not necessarily mirror the life-cycle phases of many projects; however, an
individual practice standard may be applicable to the completion of one or more phases within a
project.
• A practice standard does not necessarily mirror the Knowledge Areas within A Guide to the Project
Management Body of Knowledge (PMBOK ® Guide–Fourth Edition), although an individual practice
standard will provide sufficient detail and background for one or more of the inputs, tools and
techniques, and/or outputs. Therefore, practice standards are not required to use the name of any
Knowledge Area.
• Each practice standard should include information on what the significant process is and does,
why it is significant, how to perform it, when it should be performed, and, if necessary for further
clarification, who should perform it.
• Each practice standard should include information that is accepted and applicable for most projects
most of the time within the project management community. Processes that are generally restricted or
applicable to one industry, country, or companion profession (i.e., an application area) may be included
as an appendix for informational purposes, rather than as part of the practice standard. With strong
support and evidence, an application area-specific process may be considered as an extension practice
standard, in the same manner as extensions to the PMBOK® Guide–Fourth Edition are considered.
• Each practice standard will benefit from the inclusion of examples and templates. It is best when an
example or template includes a discussion of its strengths and weaknesses. A background description
may be necessary to put this discussion in the appropriate context. The examples should be aligned with
the relevant information in the standard or its appendix and placed in proximity to that information.
• All practice standards shall be written in the same general style and format.
• Each practice standard project will be aligned with or reference other practice standards, as needed.
• Each practice standard will be consistent with the PMBOK ® Guide–Fourth Edition.
• Each practice standard is intended to be more prescriptive than the PMBOK ® Guide–Fourth Edition.
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B
APPENDIX B
EVOLUTION OF PMI’S PRACTICE STANDARD FOR
PROJECT RISK MANAGEMENT
B.1 Pre-Project
In early 2005, PMI began exploration for developing the first Practice Standard for Project Risk Management.
Focus would be placed on single project risk management for a single project rather than including programs
or portfolios of projects, with close coupling to the Project Risk Management section of A Guide to the Project
Management Body of Knowledge (PMBOK ® Guide) – Third Edition. By April 20, 2006, the PMI Standards
Members Advisory Group (MAG) approved the following final charter for the standard, with Cynthia A. Berg,
PMP, as the Project Manager, and Dr. David Hulett as the Deputy Project Manager. The charter included the
following characteristics for the standard:
• Provides information on Project Risk Management that includes information that is clear, complete,
relevant, and generally recognized as good practice on most projects most of the time.
• Is consistent with the PMBOK ® Guide – Third Edition, expanding but not contradicting, the concepts
and techniques related to Project Risk Management, and keeps within the limits and practices of
Project Risk Management as described within Chapter 11 of the PMBOK ® Guide– Third Edition.
• Has been reviewed and updated by the Practice Standard for Project Risk Management
Project Team.
• Is written for project management practitioners and other stakeholders of the project management
profession.
• Describes the processes that are unique to Project Risk Management.
• Includes in an appendix, examples and templates of specific Project Risk Management processes,
tools, and/or techniques addressed in the practice standard, with discussions of their strengths and
weaknesses, including background descriptions that put the relative strengths and weaknesses into
context.
• Uses the PMBOK ® Guide – Third Edition Glossary as the starting point of its glossary, and does not
contain contradictions.
• Uses a glossary term in the text without definition or additional explanation.
• Is aligned with and does not contradict other PMI standards.
• Follows the PMI Style Guide, is written in North American English, translatable to PMI official
languages, and is sensitive to cultural issues.
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• Can be approved as a PMI standard, which means that in addition to the content being acceptable,
the process for selecting team members and soliciting and responding to comments on the product
must be open and inclusive.
The project core team was initially formed in the fall of 2005 and consisted of; Dr. David Hillson PMP, Kik
Piney, and Kris Persun.
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C
APPENDIX C
CONTRIBUTORS AND REVIEWERS OF THE PRACTICE STANDARD
FOR PROJECT RISK MANAGEMENT
This appendix lists, alphabetically within groupings, those individuals who have contributed to the
development and production of the Practice Standard for Project Risk Management. No simple list or even
multiple lists can adequately convey all the contributions of those who have volunteered to develop the Practice
Standard for Project Risk Management.
The Project Management Institute is grateful to all of these individuals for their support and acknowledges
their contributions to the project management profession.
C.1 Practice Standard for Project Risk Management Project Core Team
The following individuals served as members, were contributors of text or concepts, and served as leaders
within the Project Core Team (PCT):
Cynthia Ann Berg, PhD, PMP Project Manager
David T. Hulett, PhD, Deputy Project Manager
Dr. David Hillson FRSA, FIRM
Kristine Persun, MA, PMP
Crispin “Kik” Piney, BSc, PMP
Kristin L. Vitello, Standards Project Specialist
Nan Wolfslayer, AStd, Standards Compliance Specialist
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D
APPENDIX D
TOOLS, TECHNIQUES AND TEMPLATES FOR
PROJECT RISK MANAGEMENT
Many tools and techniques have been developed and are in widespread use to support the Project Risk
Management processes. The most commonly used of these are listed in the following tables along with their
strengths, weaknesses, and critical success factors. Where a technique can be used in more than one Project
Risk Management process, it is described in detail in the section associated with the main process that it
supports, and referred to as necessary for other processes to which it can be of use. Examples and templates
shown after each table provide illustrations of the most common and good practice uses of these tools and
techniques. This information is not intended to explain the tools and techniques but to list them with certain
important characteristics. Those who are interested in learning more are encouraged to seek other sources
such as handbooks, textbooks, or courses in project risk management.
D.1.1 Techniques
An example of an approach is given in Table D1.
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Depending on the size and complexity of the project, some or all of the following elements will be present
in a risk management plan.
• Introduction
• Project Description
○ Project objectives
○ External dependencies
○ Stakeholder analysis
• Risk Management Scope and Objectives
○ Variance thresholds
○ Prioritization of project objectives
○ Thresholds, weights and other parameters
■ Definition of criteria for “unacceptable threats” and “un-missable opportunities”
■ Impact scales, probability scales, PxI matrices, weighting of project objectives,
prioritization and selection criteria, degree of confidence required for overall risk
(e.g., 80th percentile) from quantitative risk analysis
• Risk Management Methodology
○ Relationship with the organizational environment
○ Risk management activities
■ Link to the project management methodology
■ Relationship with other project management processes
○ Risk taxonomy/risk breakdown structure (either generic or project-specific)
○ Format of a fully defined risk statement description (“metalanguage”)
○ Key deliverables
• Risk Management Organization
○ Roles, responsibilities and levels of authority for risk management
■ Rules of escalation
○ Budgeting for risk management activities added to the project budget
■ Adapted to the complexity and sensitivity of the project
○ Scheduling of risk management activities in the project schedule, i.e. when certain actions
or reviews need to be carried out (frequency, life cycle related, etc.)
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○ Reporting
■ Governance-related rules of reporting and disclosure
• Use of Tools
○ Tool name, description, usage
○ Structure of the risk database
■ Requirements in terms of system resources
• Communications Planning
○ Documents, usage, rules for distribution (frequency, audience, etc.)
○ Document templates
■ Risk register
■■ Risk status reports
The risk management plan should provide a number of templates for use by the other processes. These
may include:
In order for all risks to be clearly defined, a standard structure for the way in which the risk is described
should be specified and applied. A typical such statement is:
“Because of <one or more causes>, <risk> might occur, which would lead to <one or more effects>”.
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The selection and prioritization of risks must be linked to the project objectives. The risk management plan
will define the relative importance to be assigned to these objectives (e.g. reliability takes precedence over
time, etc.): this may be in the form of numerical “weights” that can be applied to create a single weighted sum
over all objectives for each risk. Any other features that may affect the urgency of dealing with a risk should
also be specified (e.g. one linked to a resource that will soon disappear should be given greater urgency).
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D.2.1 Techniques
Examples of techniques are given in D.2.1.1 through D.2.1.15.
3. Where both questions are answered “Yes”, generate a risk, for example in the form: <Assumption/
constraint> may prove false, leading to <effect on objective(s)>.
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Figure D1. Example of a Constraint Analysis with Fields for Description and Analysis Results
D.2.1.2 Brainstorming
Brainstorming is commonly used in a facilitated risk identification workshop to identify risks. The standard
rules of brainstorming are often modified when the technique is applied to risk identification. For example it
is common to structure the risk identification brainstorm using risk categories or a risk breakdown structure.
Some evaluation of proposed risks is often included in a risk identification brainstorm to remove non-risks. It is
important to ensure active participation of relevant stakeholders in a risk identification brainstorm, and for the
facilitator to manage group dynamics carefully. No templates or examples are presented in this appendix.
This technique presents in diagrammatic form the causes which contribute to a given outcome. Each main
cause can be split further into sub-causes. To use this technique for risk identification the outcome should be stated
as an effect on a project objective, i.e. the impact of a risk. The diagram then identifies risks as those uncertain
events which could result in occurrence of the impact. Care needs to be taken when using this technique for
risk identification to distinguish between risks (uncertain causes of the impact) and issues (certain causes of the
impact). An example cause and effect (Ishikawa) diagram is shown below: the risk (effect) to be analyzed is “staff
leaving the project”; the main causes are Environment, Ambition, Career Prospects, Satisfaction, Remuneration.
Figure D2. Example of a Cause and Effect or Ishikawa Diagram for Staff Leaving
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D.2.1.4 Checklists
Checklists are compiled to capture previous project experience and allow it to be used for subsequent similar
projects. It is possible to structure the risk identification checklist around a risk breakdown structure, as shown
in the partial example below. It is useful to present the checklist as a set of risks, each of which is considered in
turn to determine whether it might be relevant to the project under consideration. Risk identification checklists
should include both threats and opportunities.
.
Figure D3. Example (Fragment) of a Checklist with Typical Structure of Category, Subcategory,
Specific Risks and Effect
Risks can be identified through careful review of project documentation, including the project charter,
statement of work, contract terms and conditions, subcontracts, technical specifications, regulatory
requirements, legal stipulations etc (where relevant). Formal structured methods of document review can be
used (such as the Fagan Inspection Process), or a more informal approach may be adopted. No templates or
examples are presented.
Failure Modes and Effects Analysis (FMEA) or Fault Tree Analysis is the analysis of a model structured to
identify the various elements that can cause system failure by themselves, or in combination with others,
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based on the logic of the system. Fault tree analysis is typically used in engineering contexts. It can be adapted
for use to identify risks by analyzing how risk impacts might arise. Another result is the probability of failure
(or of reliability, mean time between failure, etc.) of the overall system, indicating the level of quality of the
system or product. If the level of reliability is not acceptable, the Fault Tree can indicate where the system can
be made more reliable—therefore, it is useful in the design and engineering phase of the project. An example
is shown below.
Figure D4. Fault Tree Analysis of the Possible Causes of a Crash at the Main Road Junction
(this will be changed to be more project-oriented)
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Figure D5. Example of a Force Field Analysis and the Balance of Forces For and Against Change
An influence diagram is a diagrammatic representation of a project situation, showing the main entities,
decision points, uncertainties, and outcomes, and indicating the relationships (influences) between them. The
influence diagram can identify risks when combined with sensitivity analysis or Monte Carlo simulation to
reveal sources of risk within the project. An example is shown below.
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D.2.1.11 Interviews
Risk identification interviews should include all main stakeholders and be conducted by an independent
skilled interviewer using a structured agenda, in an atmosphere of confidentiality, honesty, and mutual trust. A
risk breakdown structure, checklist or prompt list can be used as a framework for risk interviews. No templates
or examples are presented.
The Nominal Group Technique is an adaptation of brainstorming where participants share and discuss all
issues before evaluation, with each participant participating equally in evaluation. No templates or examples
are presented.
Information relevant to risks for a current project can be obtained by reviewing databases of risks which
occurred in previous similar situations. Such databases might arise from post-project reviews or lessons
learned exercises. They may also exist as repositories of historical information, either within an organization or
industry body. No templates or examples are presented.
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A prompt list is a set of risk categories which can be used to stimulate risk identification. The prompt list
may be presented as a risk breakdown structure (see below), or as a set of headings. A number of standard
prompt lists have been developed for use in risk identification, and some of these are presented below. These
can then be used as a framework for other risk identification techniques such as brainstorming (see D.2.1.2)
or risk interviews (see D2.1.11).
D.2.1.15 Questionnaire
A risk identification questionnaire can be presented as a special form of checklist (see D.2.1.4), where
possible risks are shown in question format (for example “Is the client’s requirement clearly defined?”) rather
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than as risk statements (“The client may change the requirement after project start.”). Alternatively a risk
identification questionnaire can be used to present the headings from a prompt list (see D.2.1.14), asking
questions such as “Are there any uncertainties arising from the use of technology on this project?” No templates
or examples are presented.
The risk breakdown structure (RBS) is a hierarchical framework of potential sources of risk to a project. An
organization may develop a generic RBS for use across all its projects, or a project may use a project-specific
RBS. A partial example RBS is shown below.
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Figure D10. Example of a Simple System Dynamics Model with Feedback Loops
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The work breakdown structure (WBS) for a project can form a framework for a number of other risk identification
techniques, such as brainstorming, risk interviews, checklists or prompt lists. No templates or examples are presented.
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Post-project reviews/
Lessons Learned/
Historical Information
→ see Chapter 5
Probability and Impact • Allows the organization • Does not explicitly • P×I matrix requires
Matrix (P-I Matrix) to prioritize the handle other factors that the input
project risks for such as urgency or data are clear and
further analysis (e.g., manageability that unambiguous in
quantitative) or risk may partly determine assigning levels of
response a risk’s ranking. probability and impact
• Reflects the • The range of • Effective estimation of
organization’s level of uncertainty in the impact and likelihood
risk tolerance assessment of a as outlined previously
risk’s probability or • Organizations should
impact may overlap a be careful to assess
boundary the combinations of
probability and impact
that qualify a risk
as low, moderate or
high risk so that the
method used reflects
the organization’s risk
attitude
• Definitions used to
designate the levels
of impact (L, M, H)
for each objective
should represent
the same level of
impact as perceived
by the organization’s
management or
project stakeholders
as reflecting the
organization’s utility
function
(continued)
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The probability of a risk occurring can be specified in several different ways. One common way is to assign
levels of risk probability by ranges of probability. One benefit of this approach is that the subject matter experts
only need to assess a risk’s probability within a range rather than as a specific value. An example, assuming
that a 5×5 Probability and Impact Matrix is desired, is shown in Figure D11 where the probability ranges are
more tightly defined at low levels of probability.
Examples of impact level definitions are very project-specific. The values used to specify the level of impact
from very low to very high (if a 5×5 matrix is being used) should be:
• Higher impact, for threats or opportunities, as they move from very low to very high for a specific
objective
• Levels are defined by the organization as causing the same amount of pain or gain to the project for
each level across objectives
• If a risk’s possible impact is uncertain and could be assigned to more than one level of impact (e.g.
from moderate to high) the analyst may choose to assign the risk to the impact level that represents
the expected or average impact. Alternatively, the risk may be flagged for extra analysis in order to
reduce the range of uncertainty to fit within a single range.
An example of impact level definitions is shown in Figure D11. These definitions should be tailored or scaled
by stakeholders to the specific project. The definitions, appropriately tailored to the project, can be used for
opportunities and threats.
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Figure D11. Example of Definitions for Levels of Probability and Impact on Four Specific Objectives
Used to Evaluate Individual Risks.
Organizations typically assess a risk’s priority on an objective from the combination of probability of
occurrence and impact on that project objective, using definitions such as those shown in Figure D11. Risks
are then placed on a probability and impact (P-I) matrix, such as one shown below. This matrix includes both
threats and opportunities.
Figure D12. Example of Probability-Impact Matrix Used to Sort Risks (Threats and Opportunities) into
High Risk (H), Moderate Risk (M) and Low Risk (L) Classes
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AHP is a method to calibrate preferences for achieving the different objectives of a project. Do they prefer
to achieve time more than cost? Is quality more important than scope? What is the relative weighting of the
project’s objectives in terms of their priority to the stakeholders or to management? The results are weights
(summing to 100%) that reflect the relative priority of each objective. This prioritization can be important in
determining how trade-offs affecting different objectives (e.g., Should we reduce scope to finish on time?)
will be decided. It can also be used to create an overall project risk priority list from risks that have been
assessed on their implications for individual objectives. Specialized software implementing AHP is available. A
spreadsheet implementation is shown below.
Figure D13. Example of Analytic Hierarchy Process Computations to Determine the Relative Weighting
of Four Project Objectives
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• How likely is the project to complete on the schedule date or earlier? How likely is the project actual cost
to be the budgeted cost or less? How reliable will the product be that the project produces? What is the
best decision to make in the face of uncertain results?
• How much contingency in time and cost is needed to provide the organization with its desired degree of
confidence in the results? How should the design of the product or system be changed most economically
to increase its reliability?
• What are the individual risks that seem to be the most important in determining the overall project risk?
(continued)
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Decision tree analysis is usually performed using specialized, but widely available software. The software
allows the user to specify the structure of the decision with decision nodes, chance nodes, costs, benefits, and
probabilities. The user can also evaluate the different decisions using linear utility functions based on Expected
Monetary Value or on non-linear utility functions of various shapes. An example is shown below where:
Figure D14. Example of a Decision Tree for Choosing between an Experimental Technology vs.
Commercial Off the Shelf (COTS) Technology
Source: Precision Tree from Palisade Corporation
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Figure D15. Example of an Expected Monetary Value Calculation when there are Three Uncertain
Product Demand Scenarios
random from ranges specified with probability distribution functions for schedule activity durations or cost line-
items. The solutions using these different input values are used to build a histogram of possible project outcomes
and their relative probability, and cumulative probability from which to compute desired contingency reserves of
time or cost. Additional results include the relative importance of each input in determining the overall project cost
and schedule. Examples of the output of schedule and cost risk results are shown in Figures D16 and D17.
D.4.1.4 Monte Carlo Analysis of Finish Dates in Quantitative Schedule Risk Analysis
Figure D16. Example Histogram from Monte Carlo Simulation of a Project Schedule
Source: Pertmaster v. 8.0 Primavera Pertmaster
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D.4.1.5 Monte Carlo Analysis of Project Cost at Completion in Quantitative Cost Risk Analysis
Figure D17. Example Histogram from Monte Carlo Simulation of a Project Cost Estimate
Source: Crystal Ball v. 7.3.8 from Oracle Hyperion (Decisioneering)
Check Lists
→ see Chapter 5
Contingency planning • Ensures that actions • Can give a false feeling • The trigger conditions
are available to address of confidence – as must be clearly
significant events if the risk had been defined and tracked
before their occurrence avoided
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Interviews • Experienced
→ see Chapter 5 practitioners can
provide both new
ideas and act as
“devil’s advocate” for
potential responses
Nominal Group • Useful as a creativity
Technique technique for
→ see Chapter 5 generating novel
responses
Multi-criterion selection • Provide a means • Can give counter- • Needs an agreed set
techniques of selecting the intuitive results of weighted project
responses that best success criteria
supports the full set
of project objectives
Post-project reviews/ • Leverages previous
Lessons Learned/ experience
Historical Information
→ see Chapter 5
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For specific (normally high-impact) risks, the risk owner may choose to assemble a team to develop a
response, as if the risk had genuinely happened. The corresponding plan, with the supporting information,
should then be documented and approved at project management or sponsor level. This approval must include
authorization to deploy the corresponding resources if the predefined trigger conditions arise. No templates or
examples are presented.
All of the conditional response plans, as well any of the residual risks will, if they occur, have an effect on the
schedule and/or budget and/or performance objectives of the project. An amount (time and cost) needs to be
set aside to allow for these eventualities. This amount is made up of two components: those to cover specific,
approved conditional responses (e.g. contingency plans), and those to address unspecified or passively accepted
risks. Quantitative methods (see chapter 7) can be used to determine the amounts that should be set aside (e.g.
decision trees for conditional responses, simulation for the set of unspecified risks). These reserves are tracked
and managed in Monitor and Control Risks (chapter 9). No templates or examples are presented.
This is an adaptation of the Perform Qualitative Risk Analysis Process (chapter 6) based on selection criteria.
The example below shows the use of a spreadsheet to calculate the weighted scores of two options, based on
a predefined set of prioritized criteria: “points” is the product of “weight” by “rating.”
Figure D18. Example of Comparing Options by their Ratings Along Four Prioritized Criteria
Scenario analysis for risk response planning involves defining several plausible alternative scenarios (e.g.
no change and all goes to plan, disaster occurs, utopia etc). The different scenarios may require different risk
responses that can be described and evaluated for their cost and effectiveness. If the organization can choose
between scenarios, the alternatives including the responses can be compared. If the scenarios are out of the
control of the organization, the scenario analysis can lead to effective and necessary contingency planning.
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D.6 Techniques, Examples and Templates for Monitor and Control Risks
(Chapter 9)
Monitor and Control Risks provides the assurance that risk responses are being applied, verifies whether
they are effective and as necessary initiates corrective actions.
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An analytical technique to determine the essential features and relationships of components in the
project management plan to establish a reserve for the schedule duration, budget, estimated cost, or
funds for a project. Tracking the state of the reserve through project execution will provide summary
information as to the evolution of the status of the corresponding risks. This information can be useful
when reporting up the organization to those responsible for several projects. In addition, once a
corresponding risk occurs or ceases to be current (i.e. when it can no longer impact the project), the
corresponding reserve needs to be reviewed in order to assess whether it still provides the agreed level
of confidence.
In contrast with the contingency reserve for identified risks, the buffers in CCPM provide a shared
mechanism for accommodating the natural variability of activity durations over a sequence (or chain) of
activities. Tracking the rate at which each such buffer is used during project execution provides valuable
information at a given point in time as to the level of schedule risk along that chain, and is used in
CCPM for adapting the priority or management focus for additional analysis and as necessary triggering
further risk management activities.
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The objective of risk reassessment is to ensure that the full risk management cycle is repeated as required
to ensure effective control. See Figure D20.
Risks can and should be on the agenda at all project reviews. Typically, the agenda items should cover the
following:
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The evolution of the variance values over time should be analyzed in order to evaluate how the risk profile
is changing, whether previous actions are having the expected effect and whether additional actions are
required. The Earned Value formulae of the “to complete performance index” can be used to assess changes
with respect to time and cost. No templates or examples are presented.
The formulae in Earned Value Analysis (CV, SV, CPI, SPI) can be used to set thresholds for action, and to
indicate when the risk process may be ineffective. Earned value management systems (EVMS) use variance
from plan as the basis of forecasts or extrapolations to the cost at completion. Projections made using EVMS
have been shown by experience to be reliable early in the project, e.g., 20% into the execution. No templates
or examples are presented.
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E
APPENDIX E
REFERENCES
Association for Project Management. 2004. Project risk analysis & management (PRAM) guide (second edition).
High Wycombe, Bucks UK: APM Publishing, ISBN 1-903494-12-5.
AS/NZS 4360:2004. Risk management. Published jointly by Standards Australia, Homebush NSW 2140,
Australia, and Standards New Zealand, Wellington 6001, New Zealand, ISBN 0-7337-5904-1.
BS31100:2007 Code of practice for risk management. London, UK: British Standards Institute.
BS/IEC 62198:2001 Project risk management—Application guidelines. London, UK: British Standards Institute,
ISBN 0-580-390195.
BSI/PD ISO/IEC Guide 73:2002. Risk management vocabulary—Guidelines for use in standards. London, UK:
British Standards Institute, ISBN 0-580-401782.
IEEE Standard 1540-2001. Standard for software life cycle processes—Risk management. Piscataway, NJ,
USA: Institute of Electrical and Electronic Engineers, Inc., 2001.
Institute of Risk Management (IRM), National Forum for Risk Management in the Public Sector (ALARM) and Association
of Insurance and Risk Managers (AIRMIC). 2002. A risk management standard. London UK: IRM/ALARM/AIRMIC.
Institution of Civil Engineers, Faculty of Actuaries and Institute of Actuaries. 2005. Risk Analysis & Management
for Projects (RAMP) (second edition). Westminster, London, UK: Thomas Telford, ISBN 0-7277-3390-7.
ISO 31000. Risk management—Guidelines on principles and implementation of risk management. Geneva,
Switzerland: International Organization for Standardization.
JIS Q2001:2001(E). 2001. Guidelines for development and implementation of risk management system.
Japanese Standards Association.
CAN/CSA-Q850-97. Risk management: Guideline for decision-makers. Ontario, Canada: Canadian Standards
Association. ISSN 0317-5669.
Project Management Institute. 2004. A guide to the project management body of knowledge (PMBOK® Guide)—
Third Edition. Newtown Square, PA USA: Project Management Institute.
UK Office of Government Commerce (OGC). 2007. Management of risk—Guidance for practitioners. London,
UK: The Stationery Office, ISBN 0-11331038-2.
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GLOSSARY
Assumptions. Assumptions are factors that, for planning purposes, are considered to be true, real, or
certain without proof or demonstration. Assumptions affect all aspects of project planning and are part of the
progressive elaboration of the project. Project teams frequently identify, document, and validate assumptions
as part of their planning process. Assumptions generally involve a degree of risk.
Benefit. Positive effect on a project objective arising from the occurrence of an opportunity.
Bias. During information gathering about risk, the source of information exhibits a preference or an inclination
that inhibits impartial judgment. Types of bias which commonly affect the risk process include cognitive and
motivational bias.
Cause. Events or circumstances which currently exist and which might give rise to risks.
Constraint. The state, quality, or sense of being restricted to a given course of action or inaction. An applicable
restriction or limitation, either internal or external to a project, which will affect the performance of the project
or a process.
Contingency Reserve. The amount of funds, budget, or time needed above the estimate to reduce the risk of
overruns of project objectives to a level acceptable to the organization.
Contingency Plan. A plan developed in anticipation of the occurrence of a risk, to be executed only if specific,
predetermined trigger conditions arise.
Decision Tree Analysis. The decision tree is a diagram that describes a decision under consideration and the
implications of choosing one or another of the available alternatives. It is used when some future scenarios or
outcomes of actions are uncertain. It incorporates probabilities and the cost or rewards of each logical path of
events and future decisions, and uses expected monetary value analysis to help the organization identify the
relative values of alternative actions.
Effect. Conditional future events or conditions which would directly affect one or more project objectives if the
associated risk happened.
Emergent Risk. A risk which arises later in a project and which could not have been identified earlier on.
Identify Risks. The process of determining which risks may affect the project and documenting their
characteristics.
Impact. A measure of the effect of a risk on one or more objectives if it occurs. Also known as consequence.
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Individual Risk. A specific uncertain event or condition which, if it occurs, has a positive or negative effect on
at least one project objective.
Monitor and Control Risks. The process of implementing risk response plans, tracking identified risks, monitoring
residual risks, identifying new risks, and evaluating the risk process throughout the project life cycle.
Monte Carlo Analysis. A technique that computes or iterates the project cost or project schedule many times
using input values, selected at random from probability distributions of possible costs or durations, to calculate
a distribution of possible total project cost or completion dates.
Objective. Something toward which work is to be directed, a strategic position to be attained or a purpose to
be achieved, a result to be obtained, a product to be produced, or a service to be performed.
Opportunity. A condition or situation favorable to the project, a positive set of circumstances, a positive set
of events, a risk that will have a positive impact on project objectives, or a possibility for positive changes.
Contrast with threat.
Overall Project Risk. Overall project risk represents the effect of uncertainty on the project as a whole. Overall
project risk is more than the sum of individual risks on a project, since it applies to the whole project rather
than to individual elements or tasks. It represents the exposure of stakeholders to the implications of variations
in project outcome measured in terms of the corresponding objectives.
Perform Qualitative Risk Analysis. The process of prioritizing risks for further analysis or action by assessing
and combining their probability of occurrence and impact.
Perform Quantitative Risk Analysis. The process of numerically analyzing the effect of identified risks on
overall project objectives.
Plan Risk Management. The process of defining how to conduct risk management activities for a project.
Plan Risk Responses. The process of developing options and actions to enhance opportunities and to reduce
threats to project objectives.
Probability. A measure of how likely an individual risk is to occur. Also known as likelihood.
Project Risk Management. Project Risk Management includes the processes concerned with conducting
risk management planning, identification, analysis, responses, and monitoring and control on a project. The
purpose of Project Risk Management is to increase the probability and impact of positive events and decrease
the probability and impact of events adverse to project objectives.
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Response Strategy. A high-level approach to address an individual risk or overall project risk, broken down
into a set of risk actions.
Risk. An uncertain event or condition that, if it occurs, has a positive or negative effect on a project’s
objectives.
Risk Action. A detailed task which implements in whole or in part a response strategy in order to address an
individual risk or overall project risk.
Risk Action Owner. The person responsible for carrying out the approved risk actions for responding to a
given risk. Also known as “response owner” when the context allows it.
Risk Attitude. A chosen mental disposition towards uncertainty, adopted explicitly or implicitly by individuals
and groups, driven by perception, and evidenced by observable behavior. Risk attitude exists on a continuous
spectrum, but common risk attitudes include risk averse, risk tolerant, risk neutral and risk seeking.
Risk Breakdown Structure (RBS) [Tool] A hierarchically organized depiction of the identified project risks
arranged by risk category and subcategory that identifies the various areas and causes of potential risks. The
risk breakdown structure is often tailored to specific project types.
Risk Category. A group of potential causes of risk. Risk causes may be grouped into categories such as technical,
external, organizational, environmental, or project management. A category may include subcategories such as
technical maturity, weather, or aggressive estimating. See also Risk Breakdown Structure (RBS)
Risk Exposure. A measure of overall project risk describing the overall effect of identified risks on objectives.
Risk Management Plan. The document describing how Project Risk Management will be structured and
performed on the project. It is contained in or is a subsidiary plan of the project management plan. The risk
management plan can be informal and broadly framed, or formal and highly detailed, based on the needs
of the project. Information in the risk management plan varies by application area and project size. The
risk management plan is different from the risk register that contains the list of project risks, the results of
risk analysis, and the risk responses.
Risk Metalanguage. A structured description of a risk which separates cause, risk, and effect. A typical risk
description using risk metalanguage might be in the form: “Because of <cause>, <risk> might occur, which
would lead to <effect>.”
Risk Model. A representation of the project including data about project elements and risks that can be
analyzed by quantitative methods.
Risk Owner. The person responsible for ensuring that an appropriate response strategy is selected and
implemented, and for determining suitable risk actions to implement the chosen strategy, with each risk action
assigned to a single risk action owner.
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GLOSSARY
Risk Register. The document containing the results of the qualitative risk analysis, quantitative risk analysis,
and risk response planning. The risk register details all identified risks, including description, category, cause,
probability of occurring, impact(s) on objectives, proposed responses, owners, and current status.
Risk Threshold. A measure of the level of risk exposure above which action must be taken to address risks
proactively, and below which risks may be accepted.
Root Cause. An initiating cause that gives rise to a causal chain which may give rise to risks.
Secondary Risk. A risk that arises as a direct result of implementing a risk response.
Stakeholder. Person or organization (e.g., customer, sponsor, performing organization, or the public) that is
actively involved in the project, or whose interests may be positively or negatively affected by execution or
completion of the project. A stakeholder may also exert influence over the project and its deliverables.
Threat. A condition or situation unfavorable to the project, a negative set of circumstances, a negative set of
events, a risk that will have a negative impact on a project objective if it occurs, or a possibility for negative
changes. Contrast with opportunity.
Trigger Condition. Circumstance under which a risk strategy or risk action will be invoked.
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INDEX
A D
Action planning, 48 Data, collecting and analyzing, 34
Agreed-upon approach, 32 Data gathering tools, 40
Agreed-upon risk terms definitions, 32 Decision tree analysis, 37, 39
Appropriate project model, 39 Detail, level of, 27
Assumptions, 4, 5, 13, 43 Documenting results, 35, 55
Assumptions analysis, 28
B E
Bias, 27 Early identification, 25
Budgets, 19, 44–45 Effect, 9, 29
Emergent identification, 26
C Emergent risk, 16, 26
Exposure, 50
Cause, risk, and effect, 29
Communication, 11
Complete risk statement, 26 H
Compliance, tracking, 55
Comprehensive identification, 26 High impact, 20
Comprehensive risk representation, 40 High-quality risk data, 39
Constraints, 5, 7, 13, 21, 43 High-quality information, 33
Contingency plan, 47, 52 Historical review, 28
Contingency reserve
plan risk responses, 45
project risk management, 4, 10, 15
I
qualitative risk analysis, 32 Identify Risks, 25–29
quantitative risk analysis, 37–38, 41–42 Impact, 9
risk monitoring and control, 54–55 Impact, high, 20
Contingency response strategy, 48 Individual risk
Creativity techniques, 28–29 plan risk responses, 46–48
Credibility building, 32 project risk management, 10, 15–16
Critical success factors qualitative risk analysis, 33–34
plan risk responses, 44–46 quantitative risk analysis, 39–40
project risk management, 6–7 risk monitoring and control, 54
qualitative risk analysis, 31–33 Issues, 10
quantitative risk analysis, 38–40 Iterative
risk identification process, 25–27 process, 11
risk management plan, 21–22 qualitative risk analysis, 33
risk monitoring and control, 53–54 quantitative risk analysis, 42
Current assessments, 28 risk identification process, 26
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