Reflections-Day-1 (300 Words Before Closing The Day-1)

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After earning an 

MBA from the Indian Institute of Management of Calcutta in 2008, Ayushi


Gudwani started working with McKinsey & Company. At that time, she struggled to find
contemporary, quality clothing to wear to the office that fit her body well, a struggle
Gudwani found to be a constant irritant and that led to a situation where she typically ended
up shopping abroad during business trips. She wanted to figure out why the clothing did not
fit well. She had a burning desire to solve this bothersome pain point.

Gudwani spent around a year interacting with close to 300 women to understand whether
they also had problems with existing available office-wear clothing options. She also sat for
hours with well-known designers to understand contemporary designs, the quality of fabrics,
and the garment manufacturing process. Based on this extensive research, she developed
a database of 1,000 measurements, which led to a proprietary sizing algorithm for Indian
women.

Gudwani solved the sizing issue using first principles, wherein she first measured the women
and then the garment. This resulted in custom-made office clothing using the “Unique Sizing
Algorithm,” which helped her build the product correctly in terms of sizing, fit, quality, and
comfort. The assortment of women’s business clothing included trousers, shirts, dresses,
tops, jackets, and skirts. Talking about the motivation behind the entire process she adopted,
Gudwani said, “The idea was close to my heart; we created a database of 1,000
measurements and manufactured test-fits on the basis of analytics.”

Reflections-Day-1 (300 Words before Closing the Day-1)

1. What is the Key Issue in this Case and How she unearthed it?

Issue was unearthed by gathering views about clothing available in market


through consumer’s perspective. This entire process got kickstarted when
Ayushi Gudwani started working, while purchasing professional clothing she
realized inability to find contemporary clothing that fit her well while being
good in quality. This made her realize the gap present in the contemporary
clothing marketplace. Though thorough research involving consumers and
designers she was able to understand the root reason behind ill-fitting
clothes. The manufacturers were not catering to the needs of the consumer, in
this case, the Indian consumer. They were trying to sell a standardized sizing
to all customers without considering that the needs could differ due to a
regional variance.

2. Comment on how she validated this problem and the process adopted.

Ayushi Gudwani tested the hypothesis by interviewing 300 women to


understand the problem better with the clothing present in the market. She
also understood the entire process of manufacturing clothing items from well-
known designers. Understanding all components of the manufacturing
process helped her pinpoint the area which required intervention to better the
process. Based on all the inputs gathered she was able to develop a sizing
algorithm specifically for Indian women. This algorithm used a database of
1000 measurements for referencing and building the perfect sizing.

3. How would you approach and solve this problem, if you were Ayushi.

If I were to solve this issue, I would have begun my research by utilizing some secondary
resources to understand the overall market and existing players. After completing the preliminary
research an interview guide would have been prepared to understand the underlying issue from
a similar sample size which was used by Ayushi (300 women). I would have contacted a few
manufacturers as well along with designers to understand who decides the sizing for such
clothing items and how does it vary from brand to brand. The development of a sizing algorithm
is an interesting intervention, and I would have followed a similar approach since this was the
issue behind ill-fitting clothes.

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