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    Afsheen - Listening To Learn - Coursera

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    kranthivasu
    Afsheen is the Director of Core Capacity at Google where she manages compute, storage, machine learning, and networking resources to support key Google products. She discusses the importance of project initiation including establishing goals, criteria for success, and involving stakeholders. A recent project failed because the team did not take the time to meet with stakeholders or listen to understand requirements, launching a feature prematurely as a result. Afsheen emphasizes that actively listening to learn from others is a valuable skill in properly scoping projects during initiation.

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    Afsheen - Listening To Learn - Coursera

    Uploaded by

    kranthivasu
    85 views1 page
    Afsheen is the Director of Core Capacity at Google where she manages compute, storage, machine learning, and networking resources to support key Google products. She discusses the importance of project initiation including establishing goals, criteria for success, and involving stakeholders. A recent project failed because the team did not take the time to meet with stakeholders or listen to understand requirements, launching a feature prematurely as a result. Afsheen emphasizes that actively listening to learn from others is a valuable skill in properly scoping projects during initiation.

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    Afsheen_ Listening to Learn _ Coursera

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    Afsheen is the Director of Core Capacity at Google where she manages compute, storage, machine learning, and networking resources to support key Google products. She discusses the importance of project initiation including establishing goals, criteria for success, and involving stakeholders. A recent project failed because the team did not take the time to meet with stakeholders or listen to understand requirements, launching a feature prematurely as a result. Afsheen emphasizes that actively listening to learn from others is a valuable skill in properly scoping projects during initiation.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    85 views1 page

    Afsheen - Listening To Learn - Coursera

    Uploaded by

    kranthivasu
    Afsheen is the Director of Core Capacity at Google where she manages compute, storage, machine learning, and networking resources to support key Google products. She discusses the importance of project initiation including establishing goals, criteria for success, and involving stakeholders. A recent project failed because the team did not take the time to meet with stakeholders or listen to understand requirements, launching a feature prematurely as a result. Afsheen emphasizes that actively listening to learn from others is a valuable skill in properly scoping projects during initiation.

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    © All Rights Reserved
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    of 1

    12/27/21, 5:55 PM Afsheen: Listening to learn | Coursera

    Getting started with the course

    Understanding the key


    components of project initiation

    Video: Why is project initiation


    Afsheen: Listening to learn
    essential?
    3 min Notes Discuss

    Video: Key components of project


    initiation
    4 min

    Practice Quiz: Reflection: Project


    initiation and key components
    7 questions

    Video: Afsheen: Listening to learn


    3 min

    Explore: Project Initiation


    10 min
    Save note Download
    Reading: Performing a cost-benefit
    analysis
    10 min
    Transcript
    Review: The fundamentals of
    project initiation
    English Help Us Translate

    0:00 [MUSIC] Hi, my name is Afsheen. I'm the Director of Core Capacity at Google, where we support
    some of our key products such as Google Maps, Google Photos, Google Search, and many more.
    Ultimately, what we're doing is we're managing the supply and demand for our products in the
    resource space, so specifically: compute, storage, machine learning, and networking resources.
    Ultimately, our goal is to provide the fuel for these products so we can support our billions of
    users. I often look at establishing the project goals, and tied to the goals is discussing the criteria.
    What's a successful project? What are the measurables involved in the project space? And lastly, I
    always want to look at the stakeholders that are involved—maybe our clients, our key
    stakeholders, and so on—and make sure that they're thought of during the formation of the
    project. I'm meeting with the stakeholders, I'm trying to understand what they're trying to
    achieve, what we're trying to achieve, and the goal, if you will, is a critical aspect of setting the
    scope. When I'm trying to set the goals of a project, I apply very in depth, active listening. I'm
    doing a lot of socializing with other stakeholders. I'm meeting a lot of players to understand
    what's the landscape like. It's an active listening experience. I have a recent example of a project
    that in my view did not do the proper initiation phase. Last week, in fact, a group approached
    me with a process or a feature that they were going to launch. I reviewed it and immediately
    realized that they were so far off. They had not discussed the topic with any of my team
    members or myself, and they were day minus one from launching the feature. It was a total miss.
    It really illustrates the point about when you initiate a project, you can't invest enough time in
    meeting with stakeholders, meeting with your colleagues, listening to them—actively listening.
    Someone taught me recently the value of building that "listening to learn" muscle. And in the
    project initiation phase, to me, that is such a valuable talent, there are those that have it, there
    are those that have learned it, and there those who will never do it. And I believe it's a trainable
    skill, but it requires you to really slow down and look at the landscape in front of you.

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