MBA Remedial I - Chapter 1 - Management & Organizations
MBA Remedial I - Chapter 1 - Management & Organizations
MBA Remedial I - Chapter 1 - Management & Organizations
What Is An Organization?
A deliberate arrangement of people to accomplish some
specific purpose
Exhibit 1.2
What do Managers Do?
Management
• Involves coordinating and overseeing the work activities of others so
their activities are completed efficiently and effectively
Managerial Concerns
Efficiency
– “Doing things right”
• Getting the most output
for the least inputs
Effectiveness
• “Doing the right things”
– Attaining organizational goals
Effectiveness and Efficiency in
Management
What Do Managers Do?
• Functional Approach
– Planning
• Defining goals, establishing strategies to achieve goals,
developing plans to integrate and coordinate activities.
– Organizing
• Arranging work to accomplish organizational goals.
– Leading
• Working with and through people to accomplish goals.
– Controlling
• Monitoring, comparing, and correcting the work.
Management Functions
What Do Managers Do? (cont’d)
• Management Roles Approach (behavior expected)
– Interpersonal roles
• Figurehead, leader, liaison
– Informational roles
• Monitor, disseminator, spokesperson
– Decisional roles
• Disturbance handler, resource allocator,
and negotiator.
What Do Managers Do? (cont’d)
• Skills Approach
– Technical skills
• Specific job Knowledge and proficiency in a specific field
– Human skills
• The ability to work well with other people both individually
and in a group. Ex: Listening – well communicate
– Conceptual skills
• The ability to think and conceptualize about abstract and
complex situations concerning the organization. Ex: Solve
problems – new ideas – new technology
Skills Needed at Different
Management Levels
Questions?