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    Global Distribution System - CSB

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    Nicole Racoma
    The document discusses Global Distribution Systems (GDS), which are integrated information systems that connect travel service providers with end users and allow for booking and selling of travel services. It describes the evolution of GDS from early Computer Reservation Systems, outlines typical GDS functions like flight schedules and reservations, and provides details on major GDS operators like Sabre, Amadeus, and Travelport.

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    Global Distribution System - CSB

    Uploaded by

    Nicole Racoma
    86 views26 pages
    The document discusses Global Distribution Systems (GDS), which are integrated information systems that connect travel service providers with end users and allow for booking and selling of travel services. It describes the evolution of GDS from early Computer Reservation Systems, outlines typical GDS functions like flight schedules and reservations, and provides details on major GDS operators like Sabre, Amadeus, and Travelport.

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    The document discusses Global Distribution Systems (GDS), which are integrated information systems that connect travel service providers with end users and allow for booking and selling of travel services. It describes the evolution of GDS from early Computer Reservation Systems, outlines typical GDS functions like flight schedules and reservations, and provides details on major GDS operators like Sabre, Amadeus, and Travelport.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    86 views26 pages

    Global Distribution System - CSB

    Uploaded by

    Nicole Racoma
    The document discusses Global Distribution Systems (GDS), which are integrated information systems that connect travel service providers with end users and allow for booking and selling of travel services. It describes the evolution of GDS from early Computer Reservation Systems, outlines typical GDS functions like flight schedules and reservations, and provides details on major GDS operators like Sabre, Amadeus, and Travelport.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 26

    Global

    Distribution
    System (AIR)
    A Presentation From
    Kris An Llywi Prado
    December 1, 2015
    How do you
    book flight
    tickets?
    Travel Airline
    Agent? Website?
    Objectives
    • What is Global Distribution System (GDS)?

    • Evolution of Computer Reservation System (CRS) to Global


    Distribution System (GDS)

    • Functionalities of Airline Inventory

    • GDS (AIR) Today

    • Major GDS Operation

    • Sabre (Abacus), Amadeus, Travelport (Worldspan, Galileo)

    • Summary

    • Travel Distribution Chain


    What is a Global
    Distribution System
    (GDS)?
    GDS is an integrated information
    system and communication
    channel that:
    • Incorporates all travel services
    • Connects service providers with end users
    • Provides information from all segments of the journey
    • Allows booking and selling of the required services
    Travel Agents before GDS
    Travel agents requires
    individual connections to
    airlines.

    If two or more airlines used


    different mainframe systems,
    travel agents had to use
    and be trained on different
    mainframe clients.
    Computer Reservation System
    Computer Reservation System (CRS) information system
    that was used in tourism industry
    Primarily was used as inventory-control system by airlines.

    In 1962 American Airlines introduced SABRE (Semi-


    Automated Business Research Environment) the first
    commercial CRS, developed by IBM, that was used for:
    - generating flight plans for the aircraft
    - tracking spare parts
    - scheduling crews
    Computer Reservation System

    CRS’s were extended for the use of travel agencies, hotels, and
    other tourism and hospitality businesses to manage their
    inventory and allow direct access through terminals to check
    for availability, make reservations and issue tickets.

    CRS’s are of high importance for travel and tourism industry


    with the main focus on direct reservations.
    Evolution of CRS to GDS
    In the 1970s and 80s multiple CRS’s came
    up (AIR, HOTEL, CARS)

    In order to distribute up-to-date


    information to all potential customers
    worldwide and to support the operation
    and administration of airlines, CRS
    evolved from the central to a distribution
    system.

    In 1980s, CRS has developed a much more


    comprehensive global
    distribution system (GDS) offering a wide
    range of tourism products and providing
    the backbone mechanism for
    communication between actors
    in tourism industry.
    Typical Functions of Airline
    Inventory System
    Flight Schedule Information
    - Days and times for flights operated by the airline

    Availability Information
    - Seat availability on a flight by service class (i.e. Economy, business, first class)

    Fare Quotes
    - A consolidated fare for an itinerary based on flight, day, time, service class and
    passenger types chosen

    Reservation Information
    - Passenger Name Record (PNR), Seat bookings

    Ticketing information
    - Generating/Issuance of Tickets and storing tickets

    Refunds and cancellations


    - Cancellation of existing reservations and tickets
    FLIGHT SCHEDULE
    AIRLINE INFORMATION
    PASSENGER NAME RECORD
    (PNR)
    Fare Quotation and Display
    Fare Notes and Rules
    Today GDS….
    The most cost effective tool for buyers of business travel to
    manage the complexity of supply.

    More than just a reservation tool - integrates the core business


    processes of tourism businesses and therefore increases travel
    agencies productivity, speed, and performance.
    Today GDS….
    Provide access to:
    Car rentals
    Hotel booking
    Packaged holidays (Tours and Transfers)
    Cruises and ships
    Railways
    Local road transport
    Travel Insurance

    GDS enable clients to compare, and access information about travel, leisure, and
    other tourism related information from various tourism service providers
    Major GDS Operation
    Sabre (Abacus)
    Amadeus
    Travel port (Galileo, Apollo, and Worldspan)

    4%

    29% 37%
    Amadeus
    Sabre
    Travelport
    Abacus
    30%

    Figure: GDS Bookings Worldwide


    market share (Amadeus, 2009)
    Sabre
    §  Founded in 1964 by American Airlines and IBM
    Ü Headquartered in Southlake, Texas, USA
    Ü Used by www.expedia.com, www.lastminute.com,
    www.travelocity.com ...
    Sabre Solutions
    §  Sabre Travel Network - solu%ons for the travel industry
    §  Sabre Airline Solu3ons - solu%ons for the air transporta%on industry
    §  Sabre Hospitality Solu3ons - solu%ons for the hospitality industry
    §  Travelocity - online travel company
    Amadeus
    Founded in 1987 by Air France, Iberia, Lufthansa and SAS
    Headquartered in Madrid, Spain, Erding Germany, France
    Largest booking share in Europe
    Used by www.expedia.com, www.opodo.com, www.flights.com
    Recently acquired Accenture which provides access to Navitaire (LCC)
    Amadeus Solutions
    Travelport (Galileo,
    Worldspan)
    §  Founded in 1993 by 11 major North American and European
    airlines
    Ü Headquartered in Atlanta, Georgia, USA
    Ü Used by www.orbitz.com, www.hotwire.com and others
    Worldspan
    §  Founded in 1990 by Delta Airlines, Northwest Airlines and
    Transworld Airlines
    §  Merged with Galileo in 2006
    Travel Distribution Chain

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