British Columbia Service Entrance Requirements

for Single Family Residential Buildings

TELUS Communications Inc. is responsible for providing and installing the network FIGURE 1A - Typical Single Family Residence
wiring to the property, and the owner/developer is responsible for providing
a suitable pathway (trench, conduit, aerial support etc.) as stipulated by Electrical utility mast and
Telephone Weatherhead (Note 3)
TELUS Communications Inc. from the property line to the building Service Weatherhead (Note 2)
Provider Demarcation Point (SPDP). Telephone Electrical utility service
Telephone attachments
drop to building 300 mm Separation
Aerial Service – If the drop wire crosses a street or lane to reach the house, (in all directions)
the minimum placing clearance is 5.3 m above the crown of the road. If the minimum (Note 1)
road clearance cannot be maintained, a clearance pole will be requested by TELUS . .
Communication
drops (wires) Preferred installation
to be installed. This will provide the minimum required CSA clearance in all weather method
conditions. So, if your house is a low ranch style, to ensure adequate road clearance 32 mm
it may be necessary to place a mast. Telephone drop wire may attach to the same Conduit Alternate aerial routes
mast as electrical utility. If this is done, a minimum of a 300 mm separation must 32 mm Conduit
be kept between electrical utility and TELUS wires. Jack (Note 5)

For aerial service, the following materials, available at electrical suppliers, are CATV only distribution box
required: Weatherhead, EMT (metal) or PVC (plastic) with UV inhibitor conduit, TELUS only box
pull string and a plastic Network Interface Box (NIB) (in-wall or surface mounted).
A conduit size of 32 mm minimum allows for placing of TELUS and CATV
service wire to the building. Please contact your local CATV representative for
their requirements. 1200 mm
If the conduit is to support the drop wire from the pole then a minimum of 50 mm
HDG iron pipe must be used. See underground service below

Grounding – TELUS recommends that a No. 6 insulated ground wire be

provided from (and connected to) the power service ground to the NIB. FIGURE 2 - Exterior Flush Mounted Network Interface Box (NIB)
This is the maximum size conductor required by the Canadian Electrical and Demarcation Boxes
Code (CEC) and therefore ensures that grounding will be adequate to
accommodate future growth of the communication installation. Please note
Wiring and
that the minimum size of ground wire that TELUS will accept is a No.10 Aerial Option Weatherhead
cross-connect box
Remove cap and place Distribution box
insulated ground wire. See Canadian Electrical Code Section 60-704. conduit access path
Single
See instruction Property
The grounding conductor placed in the NIB should then be directly Family Home
provided with box line Garage
connected to the grounding conductor of the building’s consumer service.
As the next (least recommended) alternative, the NIB grounding conductor CATV Enclosure

may be attached to the power service electrical equipment enclosures

Pipe adapter access: 6.5 m max. height
(if allowed by the electrical inspector). Where the power grounding Telephone to CATV Inside wire (customer owned)
to service
conductor is run within a metal conduit, the NIB grounding conductor attachment point
should be bonded to that conduit. TELUS NIB Underground conduit
1-50 mm Common TELUS demarcation
This ground wire should be as short as possible (as a guideline it should entrance duct point and protector
be less than 6 m) with as few bends as practical (sweep bends only). supplied/installed (Note 4)
It must be permanent and, where needed, guarded from mechanical by developer

injury. An approved connector should be used for all connections.

Notes:
1. A minimum 300 mm clearance must be maintained in all directions between FIGURE 3 - Exterior Surface Mounted
TELUS wires and electrical utility wires. Network Interface Box (NIB)
2. TELUS wires may be attached to the electrical utility mast for support below the
electrical utility wires (300 mm clearance). The maximum height of the TELUS
service attachment point shall be 6.5 m maximum. Aerial Option “ Flexible or Rigid conduit” in

32 mm PVC or the stud wall or concrete slab
3. The maximum height of the TELUS service attachment point shall be 6.5 m
51 mm rigid from the NIB to the inside wire
maximum. Electrical utility wires cannot be attached to the TELUS mast for steel mast
support in order to meet CEC clearance requirements. Star Configuration inside
the home
4. TELUS’ policy is to place the protector/demarcation blocks on the first building
on which the drop or entrance cable attaches, except, when no service is
76 mm ±
required at the first building and the entrance cable conduit is continuous
12.7 mm
to the second building.

5. On single family homes all wires placed beyond the demarcation point 76mm ±
(termination point of the entrance cable or drop) is classifed as inside wire 12.7mm
and is the responsibility of the owner.
6. “Flexible or Rigid conduit” (complete with string) to be placed in the stud wall or TELUS
Underground Option
concrete slab from the NIB to the inside wire Star Configuration inside the home installed Ground bar
25 mm or 50 mm PVC
supplied and installed by the owner/builder. protectors for No.6 green
(NID) ground wire 25 mm for No.6 insulated ground,
25 mm conduit for TELUS “only” or 32 mm for “shared” TELUS and CATV.
TELUS cable
7. The inside wiring should be done in a “Star Configuration” where the individual
set runs from each telephone jack and TV location collect at a common location
within the home.

Page 1 of 3
Mobile Home on Private Property
Mobile home owners are required to provide: FIGURE 1B - Mobile Home on Private Property (BC)
Notes:
1. For aerial service, a Class 6 treated pole shall be provided adjacent to the
mobile home at the point of service entry. The treated pole shall set 1.22 m (4') Drop wire
into the ground no more than 610 mm (2') from the mobile unit. (Note 1) For single mobile homes

For minimum clearance over public and private property, see telus.com/bics on private property

2. For underground service, a 2 m treated post measuring 100 mm X 100 mm

(4" X 4") shall be set 0.7 m into the ground with 1300 ± 200 mm above the
final grade is required.

A Network Interface Box (NIB) provided by the owner/builder is required for aerial or
underground service. TELUS will install protection and demarcation devices inside the Demarcation Post
NIB. At least one inside wire run must extend into the NIB where it can be attached to point (NIB) (Note 2)
the demarcation device. Underground
option
The building owner is required to supply a No.6 AWG green insulated ground wire
to the NIB. 25 mm schedule
40 PVC duct
Underground Service NIB recommended

Figure 4A – 1 The owner/builder is responsible for supplying all material and

civil work (to TELUS specifications) on private property.
Figure 4B – 2 All duct material will be orange in colour. (50 mm PVC-DB2 conduit; FIGURE 4A -Typical Section Thru Trench
50 mm PVC-DB2 coupler)
Property line
Figure 4B – 2A 50 mm PVC-DB2 300 mm radius bend or 90° 50mm PVC J-bend
(may be either DB2 duct or schedule 40).
0.45 m Minimum 4
Figure 4B – 3 The owner/builder is to make the physical connection at the TELUS or same depth as
specified point-of-connection. electrical utility
6A
100 mm 1
Figure 4A – 4 TELUS conduit must be on the property line side of the trench with 5
300 mm separation from electrical utility conduit. No crossover of 6 200 mm
TELUS conduit and electrical utility is permitted.
Electrical
Figure 4A – 5 The minimum cover above conduit to 0.45 m (1.5') or the same
utility conduit 4
depth as electrical utility.
300 mm Minimum
Figure 4A – 6 All material used for back-filling must be select fill, clear of all rocks
and sharp stones unless otherwise specified.
Figure 4A – 6A Native fill free of rock larger than 150 mm.
FIGURE 4B - Typical Section Thru Trench (In-Wall)
Figure 4B – 7 Extend conduit 1.3 m above the final grade into NIB. Pull string to
be 3 mm braided nylon cord.
Stud Exterior finish
Figure 4B – 7A Owner/builder to provide drain in 90° bend into drain rock, by
Sheathing
perforating the bend on the bottom side. Knockout
Caulk
for aerial
Figure 4B – 8 No installation can have more than two 90° or equivalent bends
connection
(2 X 45° = 1 X 90°) without the use of a pull box. Pull boxes or CATV
L-bends must not be used in place of a bend.
Figure 4B – 9 Maximum pulling length 60 m (200') through two 90° (300 mm
radius) bends or 90 m (300') on a straight pull. 14

Figure 4B – 10 Owner/builder to provide and install the plastic in-wall or surface 10 TELUS NIB
Network Interface Box (NIB).
Figure 4B – 11 Owner/builder to ensure that TELUS and electrical utility conduit 7
exit the concrete at minimum 300 mm separation.
1.3 m above
Figure 4B – 12 Depending upon foundation type and local bylaws, conduit can 11 Base plate finished grade
be attached to exterior (All exposed PVC conduit must have TELUS
UV inhibitors). 12 service box

The exposed 50 mm (2") orange conduit may be reduced to Finished floor Finished grade Property line
25 mm (1") grey conduit above the finished grade level. Do not glue
the coupler reducer to the 50 mm conduit, as access to the larger 450 mm
2
Minimum
750 mm

conduit may be required in the future. Minimum

Figure 4B – 13 All above requirements are subject to local building inspector’s
approval. 13
1-50 mm PVC
DB2 duct 7A Placed by developer
Figure 4B – 14 The owner/builder to provide and install a non-metallic “Flexible or 2A or TELUS
Rigid conduit” (complete with string) in the stud wall or concrete slab Coupling 3
from the NIB to the inside wire Star Configuration inside the home.
Placed by builder/owner 8
25 mm conduit for TELUS “only” or 32 mm for “shared” TELUS and CATV.

NOTE: All materials supplied by owner/developer are available at electrical supply outlets.

Page 2 of 3
Wiring to Inside Star Configuration
Outdoor Network Interface Box (NIB) to Inside FIGURE 5A - Star Configuration Attached Garage
Star Configuration

■ The owner/builder to provide and install a non-metallic “Flexible or Rigid V CAT5e Voice
conduit” (complete with string) in the stud wall or concrete slab from the NIB D CAT5e Data
to the inside wire Star Configuration inside the home. T CAT5e TV
■ 25 mm conduit for TELUS “only” or 32 mm for “shared” TELUS and CATV. Coax
■ When using rigid conduit a maximum of four sweeping 90 degree bends
or a total of 360 degrees is allowable.
When NOT placing the conduit, pre-wire a single CAT5e cable along with a T
■
V V T
single Bend Insensitive Fibre (BIF) (ITU-T-G657 compliant, indoor or D
outdoor rated) from the Network Interface Box (NIB) on the outside
of the house to the inside wire Star Configuration or Multi-media (See Figure 5B)
Enclosure inside the home.
(See Figure 4B)
CATV V T V
Pre-wire Outlets to Inside Star Configuration TELUS NIB D D
(Multimedia Enclosure on Backboard Area)
Central Wiring Location to be located in heated
■ The inside wiring should be done in a “star configuration” where the environment and NOT opening into the garage
individual set runs from each telephone jack and TV location collect at a Flexible or Rigid conduit in the stud wall or concrete slab
common location within the home (See Figure 5A and 5B).
Service conduit
■ The centre of the star is to be in a heated environment where there is no risk
of the ambient air temperature falling below 0º (zero) Celsius. - Owner/builder to provide a Flexible or Rigid conduit from Service Entry
A garage is NOT a suitable location. conduit to a common Central Wiring Location.
■ Owner/builder will provide one (1) duplex 15A non-switched power - The centre of the star is to be in a heated environment where there is
receptacle dedicated to home networking communication and entertainment no risk of the ambient air temperature falling below 0° (zero) Celsius.
equipment, installed inside the multimedia enclosure. (The use of a - Coax (CATV) and Cat5e will home run back to a common location.
Multimedia enclosure or Smart panel is not mandatory although it is strongly
recommended.)
■ If a multimedia enclosure is not used, a duplex FIGURE 5B - Star Configuration
receptacle is to be located within 450 mm (18") of the
star location for the home networking, communication
and entertainment equipment installed at this To Wall
Outlets - All CAT5e Voice
location. - All CAT5e Data
■ Total space required for the mounting of the Fibre - All CAT5e TV
- All Coax
Equipment and Multimedia enclosure will be a
minimum of 600 mm (24") X 900 mm (36").
(Backside
■ Owner/builder will provide patch panels for of Box)
Central Wiring Location to be located in
a heated environment and NOT opening
Voice/Data/Coax.
into the garage.
■ All individual set runs are to be terminated
at both ends (wall outlets and patch CATV
panels).

TELUS NIB

Entrance conduit from

Property Line
25 mm Flexible or Rigid conduit for TELUS only
32 mm Flexible or Rigid conduit for TELUS and CATV

Reference Conversions
CSA Canadian Standards Association Metric to Imperial (approximate) Please call 310-2255 for more information about
CEC Canadian Electrical Code
CATV Community Antenna Television 3 mm 0.12"
products and services offered by TELUS or visit
PVC Polyvinyl Compound 32 mm 1.25" telus.com/bics
EMT Electrical Metal Tubing
50 mm 2" TELUS and the TELUS logo are trademarks of TELUS Corporation, used under licence.
HDG High Density Gauge
UV Ultra Violet 400 mm 16" © 2011 TELUS.

DB2 Direct Buried Type 2 Conduit 750 mm 30"

NIB Network Interface Box 1.3 m 4.3'

P546 (Rev. 06-2011)

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