Product Compatibility With Security Center

Product compatibility with Security
Center
Document last updated: April 13, 2021

Contents
Legal notices 1
Product compatibility with Security Center 2
Product compatibility for access control (Synergis™) . . . . . . . . . . . . 3
Product compatibility for AutoVu™ Automatic License Plate Recognition (ALPR) . . . . . . 5
Product compatibility for Security Center modules . . . . . . . . . . . . . 7
Product compatibility for Cloud Archives . . . . . . . . . . . . . . . 10
Product compatibility for Genetec Clearance™ . . . . . . . . . . . . . 11
Product compatibility for Genetec ClearID™ . . . . . . . . . . . . . . 12
Product compatibility for Genetec Mission Control™ . . . . . . . . . . . . 13
Product compatibility for Genetec™ Mobile . . . . . . . . . . . . . . 16
Product compatibility for Stratocast™ . . . . . . . . . . . . . . . 17
techdocs.genetec.com | Product compatibility with Security Center

N/A | Last updated: April 13, 2021 ii
Legal notices
Legal notices
©2021 Genetec Inc. All rights reserved.
Genetec Inc. distributes this document with software that includes an end-user license agreement and is
furnished under license and may be used only in accordance with the terms of the license agreement. The
contents of this document are protected under copyright law.
The contents of this guide are furnished for informational use only and are subject to change without notice.
Genetec Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in the
informational content contained in this guide.
This publication may not be copied, modified, or reproduced in any form or for any purpose, nor can any
derivative works be created therefrom without Genetec Inc.’s prior written consent.
Genetec Inc. reserves the right to revise and improve its products as it sees fit. This document describes the
state of a product at the time of document’s last revision, and may not reflect the product at all times in the
future.
In no event shall Genetec Inc. be liable to any person or entity with respect to any loss or damage that is
incidental to or consequential upon the instructions found in this document or the computer software and
hardware products described herein.
Genetec™, AutoVu™, AutoVu MLC™, Citywise™, Community Connect™, Curb Sense™, Federation™, Flexreader™,
Genetec Airport Sense™, Genetec Citigraf™, Genetec Clearance™, Genetec ClearID™, Genetec Mission Control™,
Genetec Motoscan™, Genetec Patroller™, Genetec Retail Sense™, Genetec Traffic Sense™, KiwiVision™,
KiwiSecurity™, Omnicast™, Privacy Protector™, Sipelia™, Stratocast™, Streamvault™, Synergis™, Valcri™, their
respective logos, as well as the Mobius Strip Logo are trademarks of Genetec Inc., and may be registered or
pending registration in several jurisdictions.
Other trademarks used in this document may be trademarks of the manufacturers or vendors of the
respective products.
Patent pending. Genetec™ Security Center, Omnicast™, AutoVu™, Stratocast™, Genetec Citigraf™, Genetec
Clearance™, and other Genetec™ products are the subject of pending patent applications, and may be the
subject of issued patents, in the United States and in other jurisdictions worldwide.
All specifications are subject to change without notice.
Document information
Document title: Product compatibility with Security Center

Original document number: N/A
Document number: N/A
Document update date: April 13, 2021
You can send your comments, corrections, and suggestions about this guide to
[email protected].

N/A | Last updated: April 13, 2021 1
Product compatibility with Security Center

Learn about which of our products are compatible with specific versions of Security Center and other
Genetec™ products.

Product compatibility for access control (Synergis™)

Synergis™ products are compatible with specific versions of Security Center and other products listed in the
table.
For more information on using Synergis™ Softwire with Security Center 5.5 SR4 or earlier, see [KBA-78941]
Cannot enroll Synergis™ units running Synergis™ Softwire 10.7 or later in Security Center.
Product Compatible Security Center Other compatible products or

versions hardware
Synergis™ Softwire 11.1 5.5 SR5 to 5.10 Network security appliances:

• 5.8 required to use Mercury LP • Synergis™ Cloud Link
series controllers • SV-32
• 5.8 required for Synergis™ IX • SV-100 Series
• 5.9 required to use the • SV-300 Series
following:
Operating systems:
• Honeywell PRO32 series ®
devices • Microsoft Windows 10
Enterprise LTSB version 1809
• Allegion locks on Mercury
and later
EP1502, LP1502, EP4502, ®
and LP4502 • Microsoft Windows Server
1
2012
• SimonsVoss locks on ®
Mercury EP4502 and LP4502 • Microsoft Windows Server
1
2012 R2
• Mercury MR62e modules ®
• Microsoft Windows Server
1
2016
®
• Microsoft Windows Server
1
2019

series controllers • SV-32
• 5.8 required for Synergis™ IX • SV-100 Series
following:
• Honeywell PRO32 series
devices
EP1502, LP1502, EP4502,
and LP4502
• SimonsVoss locks on
Mercury EP4502 and LP4502
• Mercury MR62e modules


versions hardware

series controllers • Synergis™ Master Controller
• 5.8 required for Synergis™ IX • SV-32
following:
• SV-300 Series
• Honeywell PRO32 series
devices
EP1502, LP1502, EP4502, and
LP4502
• SimonsVoss locks on Mercury
EP4502 and LP4502
• Mercury MR62e modules

series controllers • Synergis™ Master Controller
• 5.8 required for Synergis™ IX • SV-32
• SV-100 Series
• SV-300 Series

• Synergis™ Cloud Link
• Synergis™ Master Controller
• SV-32
• SV-100 Series
• SV-300 Series

• Synergis™ Cloud Link
• Synergis™ Master Controller
• SV-32
• SV-100 Series
• SV-300 Series
Synergis™ Master Controller 2.2 5.2 SR4 to 5.5 SR5 Not applicable.
Synergis™ Master Controller 2.1 5.2 SR4 to 5.3 SR4 Not applicable.
Synergis™ Master Controller 2.0 5.2 GA to 5.3 SR4 Not applicable.
1
Only Standard, Enterprise, and Datacenter Editions are supported.

Product compatibility for AutoVu™ Automatic License Plate

Recognition (ALPR)
AutoVu™ products are compatible with specific versions of Security Center and other products listed in the
table.

versions hardware
Genetec Motoscan™ 1.0 SR1 5.6 GA to 5.9.0.0 Not applicable.
Genetec Patroller™ 6.6 5.7 GA to 5.10.0.0

• SharpXSU
• SharpXS
• SharpX
• SharpZ3
Genetec Patroller™ 6.5 SR4 5.6 GA to 5.10.0.0

• SharpXSU
• SharpXS
• SharpX
• SharpZ3

• SharpXSU
• SharpXS
• SharpX

• Sharp 3.0
• SharpXSU
• SharpXS
• SharpX
SharpV 5.6 GA to 5.10.0.0

• SharpOS 12.8 SR1
• SharpOS 13.2.0 to 13.3.1
SharpV ITS 5.6 GA to 5.10.0.0

• SharpOS 12.8 SR1
• SharpOS 13.2.0 to 13.3.1
Sharp 3.0 5.6 GA to 5.10.0.0

• SharpOS 11.6 to 11.8 SR1
• Genetec Patroller™ 6.3
Sharp 2.0 5.6 GA to 5.10.0.0

• SharpOS 10.2 GA to SR4
Sharp 2.0 EX 5.6 GA to 5.10.0.0

SharpZ3 5.7 GA to 5.10.0.0

• SharpOS 13.0.0, 13.1.2, 13.3.1,
13.4.0
• Genetec Patroller™ 6.5 SR4 to
6.6


versions hardware
SharpXSU 5.6 GA to 5.10.0.0

• Genetec Patroller™ 6.3 to 6.6
SharpXS 5.6 GA to 5.10.0.0

SharpX 5.6 GA to 5.10.0.0


Product compatibility for Security Center modules

Security Center core modules are compatible with specific versions of Security Center and other products
listed in the table.
KiwiVision™ video analytics compatibility
KiwiVision™ video analytics is compatible with multiple versions of Security Center. However, each KiwiVision™
video analytics release is certified with a specific version of Security Center, meaning that Genetec Inc. has
tested and validated the compatibility of the two product versions. Every Security Center installation package
is bundled with a certified version of KiwiVision™ video analytics.

versions hardware
KiwiVision™ video analytics 4.5.0.0 5.8 GA to 5.10.0.0

Certified and bundled with 5.10.0.0
KiwiVision™ video analytics 4.4.0.0 5.8 GA to 5.10.0.0 Not applicable.


1
Certified and bundled with 5.9.0.0,
5.9.1.0, and 5.9.2.0
KiwiVision™ video analytics 4.2 GA 5.8 GA to 5.8.1.0 Not applicable.

Certified and bundled with 5.8.1.0.
KiwiVision™ video analytics 4.1 SR2 5.7 SR2 to 5.8.1.0 Not applicable.
Not bundled with Security Center.
KiwiVision™ video analytics 4.1 SR1 5.7 SR2 and 5.8.1.0 Not applicable.
Certified and bundled with 5.7 SR6
and 5.8 GA.
KiwiVision™ video analytics 4.1 GA 5.7 SR2 and 5.8.1.0 Not applicable.
Certified and bundled with 5.7 SR5.
KiwiVision™ video analytics 4.0 SR1 5.7 SR2 to 5.8.1.0 Not applicable.
KiwiVision™ video analytics 4.0 GA 5.7 SR2 to 5.8.1.0 Not applicable.



versions hardware
KiwiVision™ video analytics 3.1 5.6 GA to 5.7 SR2 Not applicable.

KiwiVision™ video analytics 3.0 5.6 GA to 5.7 SR1 Not applicable.

Certified and bundled with 5.7 GA
and 5.7 SR1.
1
For Security Center 5.9.1.0 and later with a KiwiVision™ video analytics plugin earlier than 4.4.0, when
privacy protection is enabled on a camera that is also used by the KiwiVision™ video analytics plugin, the
plugin can only process the privacy protected video stream.
Plan Manager compatibility
Starting with Security Center 5.8 GA, the legacy Plan Manager 10.x plugin is no longer tested nor supported.
Only the native Plan Manager is supported in Security Center 5.8.
If you want to use the legacy Plan Manager 10.x plugin with Security Center 5.8, your Security Center license
must include the GSC-PM-Legacy part.

versions hardware
Plan Manager 10.3 SR6 5.4 GA to 5.7 SR6 Sipelia™ 2.0 to 2.9
Plan Manager 10.3 SR5 5.2 SR1 to 5.5 SR5 Sipelia™ 2.0 to 2.9
Plan Manager 10.3 SR1 Server: 5.2 SR5 to 5.2 SR11 None.
Client: 5.2 SR4 to 5.2 SR11
Plan Manager 10.3 GA Server: 5.2 SR5 to 5.2 SR9 None.

Client: 5.2 SR4 to 5.2 SR9
Security Center Mobile compatibility

IMPORTANT: Starting with Security Center 5.8 GA, the legacy Mobile Server 4.x is no longer tested nor
supported.

versions hardware
Security Center Mobile 4.1 5.5 GA to 5.7 SR6 Not applicable.
Security Center Mobile 4.0 5.3 GA to 5.5 SR4 Not applicable.

Sipelia™ compatibility
NOTE: Although Plan Manager is still supported with Sipelia™, if you have Sipelia™ 2.4 or later we highly
recommend that you use the Security Desk Maps task instead. Refer to the Sipelia™ Release Notes to be aware
of the current issues with the support of Plan Manager.

versions hardware
Sipelia™2.11 SR2 5.7 SR5 to 5.10.0.0 Plan Manager 10.3 SR2-SR6
Sipelia™2.11 SR1 5.7 SR5 to 5.10.0.0 Plan Manager 10.3 SR2-SR6
Sipelia™2.11 GA 5.7 SR5 to 5.9.3.0 Plan Manager 10.3 SR2-SR6
Sipelia™2.10 GA 5.6 SR4 to 5.9.3.0 Plan Manager 10.3 SR2-SR6
Sipelia™ 2.9 GA 5.6 SR4 to 5.9.3.0 Plan Manager 10.3 SR2-SR6
Sipelia™ 2.8 SR1 5.6 SR4 to 5.8.1.0 Plan Manager 10.3 SR2-SR6
Sipelia™ 2.8 GA 5.6 SR2 to 5.7 SR6 Plan Manager 10.3 SR2-SR6
Sipelia™ 2.7 5.6 SR2 to 5.7 SR6 Plan Manager 10.3 SR2-SR6

Product compatibility for Cloud Archives

Cloud Archives is compatible with specific versions of Security Center.

versions hardware
Cloud Archives 5.10.0.0 5.10.0.0 Not applicable.
Cloud Archives 5.8 GA 5.8 GA Not applicable.
Cloud Archives 5.7 SR6 5.7 SR6 Not applicable.
Cloud Archives 5.7 GA 5.7 GA Not applicable.
Cloud Archives 5.6 5.6 SR4 Not applicable.
Cloud Archives 5.5 SR4 5.5 SR4 to 5.6 SR3 Not applicable.
Cloud Archives 5.5 GA 5.5 SR3 Not applicable.

Product compatibility for Genetec Clearance™

To export video recording from a Security Center system to a Genetec Clearance™ account, you require the
Genetec Clearance™ plugin.
The Genetec Clearance™ plugin is compatible with specific versions of Security Center. For compatibility
information about the Genetec Clearance™ plugin, see Supported plugins in Security Center.

Product compatibility for Genetec ClearID™

Genetec ClearID™ is compatible with specific versions of Security Center and other products listed in the
table.
For compatibility information about the Genetec ClearID™ plugin, see Supported plugins in Security Center.

versions hardware
Genetec ClearID™ 5.8 and later Not applicable.

Product compatibility for Genetec Mission Control™

Genetec Mission Control™ is compatible with specific versions of Security Center and other products listed in
the table.

versions hardware
Genetec Mission Control™ 3.0.1.0 5.10.0.0

• Genetec Mission Control™ Web
API 2.2
• Sipelia™ 2.11 SR1
• RabbitMQ 3.8.3
Genetec Mission Control™ 2.13.4.0 5.9.0.0 to 5.9.4.0

API 2.0
• Sipelia™ 2.10 GA to 2.11 GA
• RabbitMQ 3.8.3

API 1.5
• Sipelia™ 2.10 GA
• RabbitMQ 3.8.3

API 1.4
• RabbitMQ 3.8.0

API 1.4
• RabbitMQ 3.8.0
Genetec Mission Control™ 2.12.1.0 5.8 GA to 5.8.1.4

API 1.3
• RabbitMQ 3.7.10
Genetec Mission Control™ 2.12.0.0 5.8 GA to 5.8.1.1

API 1.2
• RabbitMQ 3.7.10
NOTE: The Plan Manager feature
set was integrated in Security
Center as of 5.8.


versions hardware
Genetec Mission Control™ 2.11 SR1 5.7 SR2 to 5.7 SR6

API 1.1
• Plan Manager 10.3 SR6
• RabbitMQ 3.7.10
Genetec Mission Control™ 2.11 GA 5.7 SR4 to 5.7 SR5

API 1.1
• RabbitMQ 3.7.10
Genetec Mission Control™ 2.10 5.7 SR3 to 5.7 SR4

API 1.0
• Sipelia™ 2.6 to 2.8 SR1
• RabbitMQ 3.6.9
Genetec Mission Control™ 2.9 5.7 SR2 to 5.7 SR3

• RabbitMQ 3.6.9
Genetec Mission Control™ 2.8 5.7 GA to 5.7 SR3

• RabbitMQ 3.6.9
Genetec Mission Control™ 2.7 5.7 GA to 5.7 SR3

• RabbitMQ 3.6.9
Genetec Mission Control™ Web API 5.10.0.0 Genetec Mission Control™ 3.0.1.0
2.2
Genetec Mission Control™ Web API 5.9.0.0 to 5.9.4.0 Genetec Mission Control™ 2.13.4.0
2.0
1.5
1.4 to 2.13.2.0
Genetec Mission Control™ Web API 5.8 GA to 5.8.1.3 Genetec Mission Control™ 2.12.1.0
1.3
Genetec Mission Control™ Web API 5.8 GA to 5.8.1.1 Genetec Mission Control™ 2.12.0.0
1.2


versions hardware
Genetec Mission Control™ Web API 5.7 SR2 to 5.7 SR6 Genetec Mission Control™ 2.11
1.1
Genetec Mission Control™ Web API 5.7 SR2 to 5.7 SR6 Genetec Mission Control™ 2.10
1.0
For an overview of product availability, support and services available, see the Product Lifecycle page on
GTAP.

Product compatibility for Genetec™ Mobile

Genetec™ Mobile is compatible with specific versions of Security Center listed in the table.

versions hardware
Genetec™ Mobile 5.8 GA and later Not applicable.

Product compatibility for Stratocast™

Stratocast™ can be federated by specific versions of Security Center.

versions hardware
Stratocast™ Security Center 5.2 GA to 5.9.4.0 Not applicable.

can federate Stratocast™.


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Document last updated: April 13, 2021

techdocs.genetec.com | Product compatibility with Security Center

Document title: Product compatibility with Security Center

techdocs.genetec.com | Product compatibility with Security Center