How Channel Members Add Value
How Channel Members Add Value
How Channel Members Add Value
An assignment
On
How Channel Members Add Value
Submitted to
Lecturer
Department of Marketing
Submitted by
ID No: 20150118010
Session: 2015-2016
Department of Marketing
From the economic system’s point of view, the role of marketing intermediaries is to transform the
assortment of products made by producers into the assortment wanted by consumers. Producers make
narrow assortments of products in large quantities, but consumers want broad assortments of products
in small quantities. Marketing channel members buy large quantities from many producers and break
them down into the smaller quantities and broader assortments wanted by consumers.
Figure A shows three manufacturers, use direct marketing to reach to the customers.
Figure B shows the three manufacturers working through one distributor, which contacts with the
customers.
In this way, intermediaries reduce the amount of work that must be done by both producers and
consumers.
For Example: KOHINOOR CHEMICAL CO. (BD) LTD makes 10,00,000 pieces of Tooth-paste each
day, but you want to buy only one at a time. So big food, drug, and discount retailers, such as
Superstore, Shoppers Drug Mart, and Wal-mart, buy tooth-paste by the truckload and stock it on their
store shelves. In turn, you can buy a single tooth-past, along with shopping cart full of small quantities
of toothpaste, shampoo, and other related products as you need them. Thus, intermediaries play an
important role in matching supply and demand.
1) Information: Gathering and distributing marketing research and intelligence information about
actors and forces in the marketing environment needed for planning and aiding exchange.
2) Promotion: Developing and spreading persuasive communications about an offer.
3) Contact: Finding and communicating with prospective buyers.
4) Matching: Shaping and fitting the offer to the buyer’s needs, including activities such as
manufacturing, grading, assembling, and packaging.
5) Negotiation: Reaching an agreement on price and other terms of the offer so that ownership or
possession can be transferred.
And a new item that has been added to the list of functions to be performed within the supply chain is
environmental sustainability.
The question is not whether these functions need to be performed they must be but rather who will
perform them. To the extent that the manufacturer performs these functions, its costs go up and its
prices must be higher. When some of these functions are shifted to intermediaries, the producer’s costs
and prices may be lower, but the intermediaries must charge more to cover the costs of their work. In
dividing the work of the channel, the various functions should be assigned to the channel members who
can add the most value for the cost.