Amber Rasmussen

Commercial & Residential Escrow Officer

Sacramento, CA 95816
[email protected]
916.206.5454

Seasoned sales professional with stellar multi-marketing skills, strong team-building and training
background, with high caliber customer service skills. My persuasive closing skills area reflection of
my hard work to remain knowledgeable and provide my clients with the best products and solutions.
Works well under pressure with very technology savvy, with a strong knowledge in multiple software
platforms including all Microsoft programs. It is in my commitment to cultivate strong relationships
with both my clients and my peers.

Authorized to work in the US for any employer

Work Experience

Residential & Commercial Escrow Officer

PLACER TITLE COMPANY - Sacramento, CA
July 2019 to Present
Float throughout all 8 Sacramento Residential and Commercial offices working as an Escrow Officer
as needed for all types of Real Estate transactions.Help train new hire associates. Due to my strong
organization skills and roughly 13 years of Title and Escrow experience I’m able to work fast on my feet
and jump in to the unknown every week by providing strong communication and excellent customer
service in a high volume,highly stressful,multitasking environment.
• please see previous job description for additional details

Commercial Escrow Assistant

Fidelity National Title - Roseville, CA
July 2017 to July 2019
Manage a broad clientele with multi-party Real Estate transactions and needs that include both residential
and commercial transactions such as purchases, refinancing, 1031 exchanges, foreclosures and lot line
adjustments. Preparing loan documents; executing legal recordable documents; explaining different
types of real estate documents, procedures and processes. Auditing files while managing and transferring
large sums of money. Providing strong communication and customer service skills in a high volume,
highly stressful, multitasking environment. Working with multiple online platforms such as SoftPro,
SmartView, DataTree

Medical Recruiter
FlexCare Medical Staffing - Roseville, CA
January 2017 to June 2017
Identified current market needs for hospitals/medical facilities around the country and worked swiftly
to identify and place qualified Registered Nurses in many departments and specialties and experience.
Examples would be telemetry, ER, surgical and pediatric. Educated RN on terms of employment,
built customized pay packages, and secured commitment from candidates for current and future job
requirements. Managed contract employees while they were on assignment and maintained an open line
of communication and support with each.

Residential Escrow Assistant

Fidelity National Title - Folsom, CA
July 2016 to January 2017
Manage a broad clientele with multi-party Real Estate transactions and needs that include both residential
and commercial transactions such as purchases, refinancing,1031 exchanges, foreclosures and lot line
adjustments. Preparing loan documents; executing legal recordable documents; explaining different
types of real estate documents, procedures and processes. Auditing files while managing and transferring
large sums of money. Providing strong communication and customer service skills in a high volume,
highly stressful, multitasking environment. Working with multiple online platforms such as SoftPro,
SmartView, DataTree

Director of Operations
DirectBuy - Portland, OR
May 2014 to December 2015
Managed a staff of 15-20 individuals. Conducted company meetings and staff training seminars.
Maintained the company calendar and represented the company at industry events and trade shows.
Functioned as liaison between various departments to facilitate smooth daily company operations,
including budget/expenses, payroll, maintenance of personnel records, and master forms.
• Sadly this company shut their doors as a DirectBuy retailer location in December 2015

Outside Sales Consultant

Paychex, Inc. - Portland, OR
October 2013 to May 2014
Presented HR outsourcing products and services to small and medium size business owners and decision
makers. Including Employee management solutions and new hire reporting. Analyzed prospects business
needs and interests to determine which products were the best fit. Being very knowledgeable on all
Paychex products in order to work as a strong influencer to identify and fulfill clients needs. Work
collaboratively with all other Paychex Departments and products.

Cosmeceutical Sales Consultant

glōProfessional - Northern CA Region
January 2013 to August 2013
Responsibilities included identifying new opportunities and expanding existing clients' purchasing power
in all five product lines offered by glōProfessional. I was expected to develop and build lasting
relationships with Dermatologists, Plastic Surgeons, Day Spas and Medi Spas, all while increasing
customer's revenue sales by educating them on all glōProfessional product lines. The beauty industry is
an ever evolving industry; I was responsible for 'revealing beauty' to my existing clients and prospective
clients through continuous and exceptional customer service, tools and support. I was responsible for
setting and tracking weekly goals and activity through our SAND CRM.
• This company was bought out by a larger cosmetics company and my position was eliminated

Regional Sales Executive

Valassis, Inc - Sacramento, CA
August 2007 to January 2013
Responsibilities included cultivating new and existing accounts and managing a book of business holding
over forty individual accounts both large and small that spanned many categories; i.e. Grocery, Dental,
QSR as well as many other arenas. My position required in depth knowledge in a widespread portfolio
of advertising and marketing products, including Newspaper ROP, FSI, Sharedmail and Digital (Mobile,
Email, Display). I was influential in my client relationships and cultivated both growth, and drive, in
my clients' companies. I accomplished this by providing innovative ideas, working within a budget, and
creatively helping with artwork and ad offers. I successfully met high yearly goals and expectations,
including that of reaching a yearly quota of over 1.3M, while also expanding my book of business through
prospecting and closing new contracts every year. I also set and tracked weekly goals and activity through
our SalesForce CRM.

Business Analyst and Corporate Trainer

First American Title Company
June 2004 to January 2007
Responsibilities included remaining updated on all of our software products that we provided to our
clients while administrating and managing three of our software platforms. I was responsible for setting
up all new accounts, upgrading existing accounts, and building client relations. I ran a help desk for
AgentFirst, FastWeb and FAST by answering all internal and external questions as well as helping with
any troubleshooting. I trained both Escrow staff and Real Estate staff all over California on AgentFirst,
FastWeb and FAST. I would often travel to conduct my trainings, but when necessary I was also trained
via webcast and conference call. Even though I was a part of our sales division I was the only person
in my department, this required me to be very organized and self-motivated. The use of our products,
most notably AgentFirst, largely increased market share in the Sacramento region due to my one-on-
one training with staff.

Junior Escrow Officer and Escrow Officer

First American Title Company
February 2002 to June 2004
Responsibilities included managing multiple escrow desks. This included: facilitating real estate
transactions between multiple parties; managing and motivating my assistant in order to operate most
efficiently as a team; mediating residential and commercial sales and refinances from beginning to
close; preparing and executing loan documents; preparing, executing and notarizing legal recordable
documents; articulating and explaining different types of real estate documents, procedures and
processes; keeping a financial record of all income generated through our transactions; and floating in
all of the Sacramento branches to train new escrow staff and to fill in as manager when needed.

Education

Diploma in General Studies

Oak Ridge High School - El Dorado Hills, CA

Under Grad- Not Completed in Communications

Sacramento City College - Sacramento, CA

Under Grad- Not Completed in Communications

American River College - Sacramento, CA
Skills
• Outside sales (7 years)
• Title & Escrow (10+ years)
• Business development (7 years)
• Cold calling (7 years)
• CRM software (10+ years)
• Salesforce (7 years)
• General ledger accounting (1 year)
• Payroll management (1 year)
• Outside sales (7 years)
• SoftPro (4 years)
• ResWare (3 years)
• Scrum (2 years)
• Agile (2 years)
• Business analysis
• Balance sheet reconciliation
• Account reconciliation
• Journal entries
• User acceptance testing
• Corporate Training (4 years)
• Software deployment

Certifications and Licenses

California Notary Public

April 2002 to April 2007

Additional Information

Personal References Upon Request