Assignment 1 Conflict Resolution Methods
Assignment 1 Conflict Resolution Methods
Assignment 1 Conflict Resolution Methods
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Introduction
Negotiation
between the parties of the conflict with the goal of trying to find a solution.
You may negotiate directly with the other person. You may hire an attorney to negotiate directly
with the other side on your behalf. There are no specific procedures to follow - you can
determine your own - but it works best if all parties agree to remain calm and not talk at
the same time. Depending on your situation, you can negotiate in the board room of a big
Negotiation allows you to participate directly in decisions that affect you. In the most successful
negotiations, the needs of both parties are considered. A negotiated agreement can
This process can be appropriately used at any stage of the conflict - before a lawsuit is filed,
while a lawsuit is in progress, at the conclusion of a trial, even before or after an appeal is
filed.
Mediation
Mediation is a voluntary process in which an impartial person (the mediator) helps with
communication and promotes reconciliation between the parties which will allow them to
reach a mutually acceptable agreement. Mediation often is the next step if negotiation
proves unsuccessful.
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The mediator manages the process and helps facilitate negotiation between the parties. A
mediator does not make a decision nor force an agreement. The parties directly
participate and are responsible for negotiating their own settlement or agreement.
At the beginning of the mediation session, the mediator will describe the process and the ground
rules. The parties or their attorneys have an opportunity to explain their view of the
dispute. Mediation helps each side better understand the other’s point of view. Sometimes
the mediator will meet separately with each side. Separate “caucusing” can help address
emotional and factual issues as well as allow time for receiving legal advice from your
attorney. Mediations are generally held in the office of the mediator or other agreed
Agreements can be creative. You could reach a solution that might not be available from a court
uphold a mediated agreement because they were a part of making it. It can become a
contract and be enforceable. If there is no agreement, you have not lost any of your rights
and you can pursue other options such as arbitration or going to trial.
Conclusion
The method you use to resolve your dispute will depend upon your personal needs and the nature
of your particular dispute. You may want to consult with an attorney to help diagnose
Reference
Roberson, L., 2006. Negotiation strategies: Civility and cooperation without compromising