Case Study Summary

Recycling Program Benefits
The benefits of environmental recycling are reduction in waste, decreased gas emissions, energy-
savings, and more. If a product like mobile phone if we can repair it and sent it to outlets like
eBay or olx etc. Then we can resell it there. Recycling has positive implications for the business
world as well. Recycling programs encourage manufacturers to take greater responsibility in
product design. With increase in demand many companies start innovating designs like Dell
began using fewer screws in its computers to make them easier to recycle also they start making
lighter electronic devices like TVs now they are easy to recycle. Such an extensive recycling
program cannot be achieved by Best buy company alone; therefore, collaboration with other
organizations in the same recycling business is paramount. Best Buy has joined hands with
several companies that attempt to give these electronic wastes a "second life" by reusing them for
other intentions (Esposito, 2016). For example, several Best Buy partners take the items apart
and sort them into metal, plastics, and glass. Then after deciding if the items can be repaired
before recycling for other uses. Best Buy monitors its recyclers to make sure safe recycling
practices are followed. The partnerships serve in the reduction of pollution by keeping electronic
items out of landfills
Challenges for best buy
Analyst believes that in intense competition the reason for loss is based on pricing
considerations. And it is more beneficial for consumers to visit best buy showroom and buy
things there on lower prices which they want. Combat showroom is one of the strategies of best
buy they apply in holiday season of 2012 and also, they apply holiday-price matching in holiday
to win the customers back. In 2013 the best buy implemented the price matching policy, and
their stock price increased 95 percent in the next five months. They also reduced their
merchandise return policy from 30 days to 15 days.
Corporate governance challenges
Brian Dunn was the CEO at that time when the was nearly about to downfall and also In April
2012, CEO Brian Dunn resigned due to investigation from audit committee and also, he violated
company policy be keeping secret relations with female employee. Brian Dunn was pressured to
resign and was provided with a $6.6 million separation package. Later on, Richard Schulze to
step down from his position as Chairman after it was revealed he had knowledge of the
relationship. The actions of Best Buy’s board show that all employees, no matter how high they
may be in the organization, must demonstrate appropriate conduct. After that CEO Hubert Joly
took over the position and embarked upon a plan to turn the company around. When he took over
the position, he hired new top executive to overhaul the struggling retail chain and restore the
firm’s profitability. Sharon McCollum, who had previously worked at Williams-Sonoma, was
asked to be the next CFO. In terms of coordination’s,
Best Purchase retailers begun to transport items so it might reduce the sum of time it took for
the item to reach customers. It was able to make strides its shipping conveyance so that
it dispatched 67 percent of its items inside a most extreme of two days in 2013 Schultze aban-
doned his offered to require over the company and returned as chairman emeritus. Whereas Best
Buy’s deals and incomes have not however expanded to their crest, the company is idealistic that
the turnaround has been effective which it can compete effectively against its major rivals.
Conclusion
Best Buy has been the market leader in managing with critical sustainability issue. It

has created itself as a key link within the trade of supply chain of electronic items.
Its inventive trade model and the will to make a separation have made it centered towards its
vision this work has been recognized by the stock trades and award juries. Approach of giving
back to the society has made it a trusted brand and has pulled in numerous more customers. This
past work has made Best Purchase more responsible and dependable towards keeping
up the high ethical standards towards community and stretch upon the conduct that's basic for
future course of activity.
Why do you think Best Buy has been able to gain competitive advantages in the retail
electronics department while also driving many initiative to support sustainability?
Ans: I think Best Buy has been able to gain competitive advantages in the retail electronics
department while also driving many initiatives to support sustainability since they are doing
things that get the consideration of their clients. They offer the reusing of your ancient electronic
gadgets, moreover the Nerd Squad could be an incredible quality to the company, it gives you
included bolster to not need to stress on the off chance that something goes off-base along with
your electronic there's somebody there to walk you through how to utilize it or to settle it for
you. Best purchase could be a customer-centered organization that points to realize superior
client relations, ceaseless engagement in client discourse, and way better understanding of client
needs and inclinations. They utilize Facebook, Twitter, blogs, and bestbuy.com, to assemble
client criticism.
Do you think the resources that Best Buy is dedicating to help consumers recycle their old
electronic devices represent a good investment for Best Buy?
Ans: Yes I do think because the best Purchase have advance numerous natural activities such as
energy saving and reusing. “Greener Together” activity could be a reusing program that permits
clients to reuse two gadgets per day. Best Purchase methodology to motivating force clients to
take part, comprise in giving clients a store blessing card to recover the related reusing costs. I
think the resources that Best Purchase is contributing within the reusing handle will speak to a
great investment for the company. The recycled hardware can be resale by the company by
making benefits at a lower taken a toll, the blessing card given in trade for the hardware is
another methodology of great speculation. This consist in drawing in clients to buy items from
the store, which is able be by and large more noteworthy than the blessing card value.
How do Best Buy’s social responsibility efforts impact key stakeholders such as employees,
shareholders, consumers, and suppliers?
Ans: Best Buy’s social obligation to succeed is centered in making strides workers, shareholders,
customers, and providers connections. Their representatives are free to specific their
considerations on inside modern destinations, employee’s systems and talk gatherings. Best
Purchase moreover pay uncommon consideration to customers’ needs by moving forward client
administrations and increasing studies. In arrange to preserve item quality and accessibility, as
well as client fulfillment; keeping up great connections with providers, is Best Buy’s beat
objective. Best Purchase has moreover begun distinctive programs to secure environment and
society such as reusing programs and grants for understudies.

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Recycling Program Benefits

Challenges for best buy

Corporate governance challenges

Best Buy has been the market leader in managing with critical sustainability issue. It

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