Walmartindia
Walmartindia
Walmartindia
‘In most countries, supermarket chains create and manage well-oiled supply chains to offer consumers lower prices and dampen
inflationary trends. Inflation in India is touching decade-highs. But then it’s a fallacy that in India it is always about low price’. Companies
like Tata, Birla and Reliance have all attempted to enter food-and-grocery retailing in India with mixed success. Will Wal-Mart’s supply
Contents
3. About Wal-Mart
5. Wal-Mart – Timeline
15. Cost-Leadership Strategy- Wal-Mart’s core philosophy – EDLP (every day low prices)
"India is a price sensitive market and therefore we will be devising our strategy for her very carefully…Retailing is like a game of three
dimensional chess where we operate as a local, regional and global player, so depending on the needs of the market we shall change
our format and adapt." – John B Menzer, President and CEO, Wal-Mart International.
"India is not a homogeneous market, so ours is not a cookie-cutter approach from the U.S. …Wal-Mart is in no hurry to unfurl the Wal-
Mart flag nationally. The easiest thing is to roll out stores, but the most difficult is to sustain and feed them." -Raj Jain, President of
"Wal-Mart operates with multiple private brands around the world. In each market that we operate, we look to be local. We treat each
market as unique and India, in this respect, is no different." -Arti Singh, vice-president of Corporate Affairs at Bharti Wal-Mart.
In December 2006, Wal-Mart Inc. believed that by the year 2015, 35% of India’s retail sales could be from chain stores . This was a
radical increase from the prevailing 2%. In May 2009, Wal-Mart was ready to open its first store in India. The reason for Wal-Mart’s entry
in India was clear – The Indian middle class . The world’s biggest retailer had been silently working on its strategy for India for around
two years. Mom-and-pop stores and traditional distribution networks dominated the $375 billion Indian retail market. Wal-Mart’s first
outlet was set to launch in the city of Amritsar, Punjab in North India. The first store air-conditioned and built over 50,000 sq. ft. was on
the outskirts of the city, Amritsar. The store employed 200 locals and was likely create 500 indirect jobs. In the first few weeks itself, the
company had managed to sign on close to 35,000 members. However, the debut outlet was not to carry the familiar Wal-Mart brand.
Did this mean Indian consumers could not benefit from Wal-Mart’s everyday low prices?
Case Updates/Snippets
50:50 joint venture: In India, Wal-Mart has a 50:50 joint venture with Bharti Enterprises in the wholesale cash-and-carry
segment.
Direct Farm Program: Multinational retail giant, Wal-Mart’s Direct Farm Program in India is a partnership with 110 small and
marginal farmers near Ludhiana in Punjab where it encourages cultivation of safe, high-quality, seasonal vegetables.
Farmers are advised at every stage of cultivation by field agronomists. Farmers learn about nursery management,
Wal-Mart India in 2010: In 2010, Bharti-Wal-Mart plans to launch seven Best Price Modern Wholesale Cash-And-Carry
stores across India. These stores will be 100,000 sq ft in size and each store will involve an investment of $6-7 million.
Sourcing from India: Wal-Mart has a large sourcing business in India. The retail major sources goods worth $125 million a
year from Punjab. In 2010, Wal-Mart is planning to increase sourcing from India to strengthen its global business.
Preference for Kirana/local retailers: According to a survey by ASSOCHAM in early 2010 in which it interviewed 5000
shoppers in various cities in India, kirana stores (mom and pop stores) and local retailers were the preferred destination for
shoppers as compared to shopping malls. The survey found that goods were less expensive (as much as 25%) in local
kirana stores as compared to big shopping malls. Smaller stores also offered more variety and affordable options with
Training centers: Inheriting a model from its U.S. parent, Bharti-WalMart (Best Price Modern Wholesale) intends to set up
its own training centers to train less-privileged youth to work in retail stores.
FDI in retail in India: In India, the Government presently does not allow foreign investment in multi-brand retail. It allows
51% FDI in single-brand retail and 100% in wholesale venture. In 2007, Walmart Stores and Bharti Enterprises entered into a
joint venture and began cash & carry stores under the brand Best Price Modern Wholesale.
Carrefour in India – Carrefour Wholesale Cash & Carry: In December 2010, Carrefour, the French international chain,
launched its first cash & carry store in India (in the capital in New Delhi). The store with an area of 5200 square meters offers
about 10,000 SKUs in food and non-food to local businesses, restaurants and local mom and pop stores.
METRO Cash & Carry in India: In 2003, METRO Cash & Carry entered the Indian market in the self-service wholesale
category. By early 2011, it had six wholesale distribution centers in four major cities (Bangalore, Hyderabad, Mumbai and
Kolkata). The company caters to business customers (hotels, offices and small retailers) and sources a large part of its