Travel English

Episode 5:

At the
Airport:
Part 2
Pre-Reading
Match up as many words and meanings
as you can. Check this exercise again after
seeing the words in context on pages 2–3.

1. purpose a)  people

2. customs declaration form b)  lost, can’t be found

3. folks c)  to give, carry, hand over

4. carousel d)  to communicate with

5. missing e)  to say what something looks like

6. describe f)  to hope for something good

7. trace g)  a reason for doing something

8. deliver h)  a search for something that is missing

9. contact i)  a form that asks what items are being brought into a country

10. keep one’s fingers crossed j)  an airport device that carries luggage around in a circular motion

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 At the Airport: Part 2
Episode 5 of 13 | Travel English

Reading
A. Customs & Border Protection

Read the dialogue out loud with a partner.

Underline any words or phrases you don’t understand.

Customs Officer Martin

Welcome to the United States. May I see the customs declaration form
Where are you from? the flight attendant gave you on the plane?

We’re from Canada. Here it is.

Are you bringing any alcohol or

May I see your passports, please?
tobacco products into the country?

Here you are. No, we aren’t.

What is the purpose of your

How long will you be staying in the States?
visit to the United States?

It’s a pleasure trip. One week.

And where will you be Okay, folks. Here you go. I’ve stamped
staying while you’re here? your passports. Have a nice holiday.

We’ll be at the Park Inn in Manhattan. Thank you.

Do you have anything to declare today?

No, we don’t.

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 At the Airport: Part 2
Episode 5 of 13 | Travel English

Reading cont.
B. Baggage Claim

Read the dialogue out loud with a partner.

Underline any words or phrases you don’t understand.

Airline Representative Martin Ellen

I’ve got our garment bag, but I don’t think our Okay, let me check the computer. I’ll put a
suitcase arrived. The carousel has stopped trace on it. Hmm... Okay. I see it arrived in
and no more bags are coming out. Chicago, but it wasn’t put on your connecting
flight. We have another flight in at 2:30. We can
Let’s go to the lost luggage
have it delivered as soon as it arrives. Can you
counter and report it missing.
please complete this lost luggage form with
your name, address of where you’ll be staying
Can I help you?
here in New York, and a phone number where
we can get in touch with you?
Yes. We just arrived on flight 241 and
one of our bags didn’t come. It looks like
Okay.
all the luggage from our flight has already
been unloaded.
Here’s a copy of your lost luggage report.
If there’s any problem, you can contact us
May I see your baggage claim, please?
at the number at the top of this form. I think
your bag should probably be at your hotel
Here it is. by dinnertime.

Let’s keep our fingers crossed.

Thank you. Can you describe the bag, please?

Have a good afternoon.

It’s a medium-sized, light green suitcase.

Thank you.
Did your other bag arrive?

Yes, it did. It’s right here. The suitcase

is the same color as this garment bag.

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 At the Airport: Part 2
Episode 5 of 13 | Travel English

Comprehension
A. True or False?

Read the statements below.

If the statement is true based on the reading, write T beside the sentence.
If it is false, write F and correct the information in your notebook.

1. The Baxters received a customs declaration form on their flight.

2. The airline representative stamps the Baxters’ passports.

3. Neither of the Baxters’ bags arrive in New York.

4. The Baxters are missing their garment bag.

5. The airline will deliver the suitcase to the Park Inn.

6. The Baxters give their customs declaration form to the airline representative.

7. The Baxters get the customs declaration form from the customs officer.

8. The Baxters fill out a lost luggage form.

B. Multiple-Choice

Circle the correct answer for each question.

1. What is the purpose of the Baxters’ trip? 2. The Baxters’ suitcase didn’t arrive because...

a) pleasure a) it didn’t leave Calgary.

b) business b) it wasn’t put on the connecting flight in Chicago.
c) New York c) somebody else picked it up.
d) visiting family d) it was put on the wrong flight to New York.

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 At the Airport: Part 2
Episode 5 of 13 | Travel English

Vocabulary Review
A. Complete the Sentences

Complete the sentences using the vocabulary from page 1.

You may need to change the word forms.

1. When the airline finds my lost bag, they’ll               it to my hotel.

2. Good luck on your interview! I’ll               for you.

3. We will put a               on your missing baggage. It’s most likely at the airport in Chicago.

4. I’ll give you my email address in case you have to               me.

5. The secretary asked me the               of my meeting with her boss.

6. I’ve been standing at the               for an hour, but I still haven’t seen my luggage.

7. I looked all over my house for my               keys.

8. I lost the               that I was supposed to fill out. Can I please get another one?

B. Odd One Out

Circle the word that doesn’t belong in each group.

1. a) describe 3. a) purpose 5. a) announce

b) missing b) plan b) declare
c) can’t be found c) trace c) make known
d) lost d) reason d) carousel

2. a) deliver 4. a) deliver 6. a) enjoyment

b) contact b) contact b) pleasure
c) communicate with c) hand over c) purpose
d) get in touch with d) carry d) happiness

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 At the Airport: Part 2
Episode 5 of 13 | Travel English

Answer Key
LESSON DESCRIPTION: LEVEL: Int

In this lesson, the Baxters go through customs and report lost TIME: 1 hour
baggage at the airport. Includes dialogues, vocabulary review,
TAGS:  travel, traveling, travelling, airport, customs,
and comprehension tasks.
baggage claim, baggage, luggage

Pre-Reading Vocabulary Review

1. g 3. a 5. b 7. h 9. d A. COMPLETE THE SENTENCES

2. i 4. j 6. e 8. c 10. f
1. deliver 5. purpose
2. keep my fingers crossed 6. carousel
Reading (and/or Listening) 3. trace 7. missing
4. contact 8. customs declaration form
Play the audio as your students read along. Then have students
practice reading the dialogue with a partner. Monitor their
B. ODD ONE OUT
pronunciation. Go over any difficult vocabulary and useful
phrases as a class. 1. a 2. a 3. c 4. b 5. d 6. c

Comprehension (continued on the next page...)

A. TRUE OR FALSE?

1. T
2. F – The customs officer stamps the Baxters’ passports.
3. F – One of the Baxters’ bags arrives in New York.
4. F – The Baxters are missing their suitcase.
5. T
6. F – T he Baxters give their customs declaration
form to the customs officer.
7. F – T he Baxters get the customs declaration
form from the flight attendant.
8. T

B. MULTIPLE-CHOICE

1. a
2. b

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 At the Airport: Part 2
Episode 5 of 13 | Travel English

Answer Key cont.

Dialogue Building

This optional task is included at the end of the lesson. Students

should cut up the strips and rearrange them into the correct order.

1. l 4. m 7. n 10. j 13. i 16. k

2. d 5. a 8. o 11. e 14. g
3. h 6. p 9. c 12. b 15. f

Word Bank

These optional sheets are included at the end of the lesson. Here
are some ideas for use: Give to students for extra review, cut
up the entries and definitions to use for a matchup task, give to
students and have them write their own example sentences in their
notebooks, have students keep them in a vocabulary journal, etc.

SPELLING NOTE:

This lesson shows the American spelling of the words Center,

Color, and Practice. Most other English-speaking countries spell
these words this way: Centre, Colour, and Practise (when used as a
verb, Practice when used as a noun). Make it a challenge for your
students to find these words in the lesson and see if they know
the alternate spellings.

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 At the Airport: Part 2
Episode 5 of 13 | Travel English

Dialogue Building
The dialogue below is not in the right order. Cut up the strips,
and then work alone or with a partner to rearrange them into
the correct order. Then practice the dialogue.

Here’s a copy of your lost luggage

a May I see your baggage claim, please?
report. If there’s any problem, you
can contact us at the number at the
i
top of this form. I think your bag
b Okay. should probably be at your hotel
by dinnertime.

c Did your other bag arrive? Yes, it did. It’s right here. The suitcase
j
is the same color as this garment bag.
Let’s go to the lost luggage
d
counter and report it missing. k Have a good afternoon.

Okay, let me check the computer. I’ll

put a trace on it. Hmm... Okay. I see I’ve got our garment bag, but I
it arrived in Chicago, but it wasn’t put don’t think our suitcase arrived.
l
on your connecting flight. We have The carousel has stopped and
another flight in at 2:30. We can have no more bags are coming out.
e it delivered as soon as it arrives. Can
you please complete this lost luggage Yes. We just arrived on flight 241 and
form with your name, address of one of our bags didn’t come. It looks
m
where you’ll be staying here in New like all the luggage from our flight has
York, and a phone number where we already been unloaded.
can get in touch with you?
Thank you. Can you
n
describe the bag, please?
f Thank you.
It’s a medium-sized,
o
light green suitcase.
g Let’s keep our fingers crossed.

p Here it is.
h Can I help you?

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 At the Airport: Part 2
Episode 5 of 13 | Travel English

Word Bank

WORD DEFINITION EX AMPLE

a government employee who checks The customs officer

customs officer
people coming into the country stamped our passports.

a plan, an intention, This room in the community center

purpose
a reason for doing something is used for many different purposes.

pleasure a feeling of enjoyment or happiness It will be a pleasure to see you again.

to state if someone is bringing

We didn’t buy anything on our trip,
declare anything into the country that
so we didn’t have anything to declare.
requires a tax or duty to be paid

taxes paid on goods imported The customs officer asked

customs
into the country, import duties me if I had anything to declare.

a form that asks what items are I wrote that I had bought $300 worth of
customs
being brought into a country and clothes and souvenirs on my customs
declaration form
the amount spent on the items declaration form.

a person who attends to the needs The flight attendants served the
flight attendant
of passengers on an airplane meal shortly after the plane took off.

These folks have been a part of this

folks people
organization for many years.

The librarian stamped the return

to put a mark (such as
stamp date on the books that I took out
a date) on a paper, card, etc.
of the library.

I just saw my suitcase on the

an airport device that carries
carousel carousel, but I have to wait
luggage around in a circular motion
for it to come around again.

My keys are missing.

missing lost, can’t be found
Have you seen them?

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 At the Airport: Part 2
Episode 5 of 13 | Travel English

Word Bank cont.

WORD DEFINITION EX AMPLE

Can you please unload the

unload to take goods off a plane, truck, etc. luggage from the car? There
is something I need in my suitcase.

The police officer asked me to

describe to say what something looks like
describe the man who took my purse.

a search for something When the package didn’t arrive, I asked

trace
that is missing the post office to put a trace on it.

deliver to give, to carry, to hand over The postman delivered the letter.

Please get in touch with me

get in touch with to communicate with, to contact
when you come back to the city.

contact to reach, to communicate with You can contact me by phone.

keep one’s I’ll keep my fingers crossed

to hope for something good
fingers crossed that you get the job you want.

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