SAMSUNG

Galaxy Buds Pro

User manual
Contents
Getting started
Device Layout:  Galaxy Buds Pro

Set up your device  | Start using your device | Music features | Call features | Noise controls

Galaxy Wearable app

Battery level |  Voice detect  | Equalizer | Customize touch controls | Read notifications aloud |
Advanced  |  Labs | Find my earbuds | Reset | Earbuds software update | Tips and user
manual | About earbuds

Learn More
Videos | Tips | Samsung Care | Talk to an agent

Legal information
Samsung Knox | Maintaining water and dust resistance | Restricting children’s access to
your mobile device

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Getting started
Galaxy Buds Pro

Set up your device

Start using your device

Music features

Call features

Noise controls

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Getting started

Galaxy Buds Pro

Ear tip

Microphone Touch pad

Microphone

Touch-sensitive
sensors

Charging contacts

Devices and software are constantly evolving — the illustrations you see here are for reference only.

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Getting started

Set up your device

Learn more about your device hardware, assembling and charging, and how to get
started using your new device.

Charge the battery

Your device case is also the charger.

  1. Place the earbuds into the charging case. For best results, do not insert
earbuds in the charging case if they are wet or dirty.
  2. Close the charging case, and either connect the USB  cable as shown, or place
the charging case on a wireless charger. The earbuds and charging case are
charged simultaneously.

CAUTION   The charging head for plugging the USB cable into a wall outlet is not
included. Use only Samsung charging devices rated with an output voltage of 5v
and an output current of over 150mA (sold separately). Samsung accessories are
designed for your device to maximize battery life. Using other accessories may
cause damage, and damage may not be covered by warranty.

Devices and software are constantly evolving — the illustrations you see here are for reference only.

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Getting started

While charging, the device and the charger may become hot. This does not affect the
device’s lifespan or performance and is in the device’s normal range of operation.

Remove the device from the charger and wait for the device to cool down. For more
information, visit https://www.samsung.com/us/support/answer/ANS00076952.

NOTE   Do not disassemble, modify, or repair your device. Placing objects, such as
magnetic stripe cards, including credit cards, phone cards, passbooks, and
boarding passes, next to the device or charger may cause damage from the
charger or device’s magnetic field.

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Getting started

Check the charge status

When you connect the earbuds and the charger case the LED indicators flash certain
colors to indicate the battery level.

Earbud battery
indicator
Charging case
battery indicator

  l Green: Fully charged or above 60% battery.

  l Yellow: Between 30 and 60%  battery.
  l Red: Charging or below 30%  battery.
  l Flashing Red: Charging error. Reconnect the case and earbuds. If the error occurs
again, contact a Samsung Service Center for service support.

NOTE   You can check the battery level for the case and earbuds in the Galaxy
Wearable app. For more information, see Battery level.

Devices and software are constantly evolving — the illustrations you see here are for reference only.

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Getting started

Wireless PowerShare
Wirelessly charge your device using a supported Samsung smartphone. Some features
are not available while sharing power.

  1. From Quick settings, tap Wireless PowerShare to enable this feature.

  2. With the phone face down, place the compatible device on the back of the phone
to charge. A notification sound or vibration occurs when charging begins.

NOTE   Wireless PowerShare works with most Qi-Certified devices. Requires

minimum 30% battery to share. Speed and power efficiency of charge varies by
device. May not work with some accessories, covers, or other manufacturer’s
devices. If you have trouble connecting or charging is slow, remove any cover
from each device.

For best results when using Wireless PowerShare, please note:

  • Remove any accessories or cover before using the feature. Depending on the
type of accessory or cover, Wireless PowerShare may not work properly.
  • The location of the wireless charging coil may vary by device, so you may need to
adjust the placement to make a connection. When charging starts, a notification
or vibration will occur, so the notification will help you know you've made a
connection. During charging, do not move or use either device.
  • Call reception or data services may be affected, depending on your network
environment.

Devices and software are constantly evolving — the illustrations you see here are for reference only.

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Getting started

  • Charging speed or efficiency can vary depending on device condition or

surrounding environment.
  • Do not use headphones.

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\ Getting started
Attach the ear tip
Before wearing the earbuds, be sure to attach the ear tips. Wearing the earbuds
without ear tips may hurt your ears.

  1. Select the ear tip size that best fits your ear.
  2. Hook the ear tip's groove to the earbud's fixation hook on one side and gently
pull the ear tip to cover the earbud. Do not pull the ear tip excessively when you
attach or detach it because it may tear.
  3. Follow the same procedure for the other earbud.

Devices and software are constantly evolving — the illustrations you see here are for reference only.

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Getting started

Wear the earbuds

Place the earbuds in your ears correctly for a comfortable fit.

  1. Insert the earbuds into your ears with the ear tips facing the bottom of your ears.
  2. Adjust the earbuds by rotating them to the left or right to fit your ears
comfortably. The touch-sensitive sensor will detect that you are wearing the
earbuds and emit a sound.

Coupling earbuds
Should you lose one of the earbuds, you can buy a replacement and couple the old and
new earbuds together.

  1. Insert the earbuds into the charging case. The earbud battery indicator light will
flash red to indicate that the earbuds are not coupled.
  2. Tap and hold the touch area on both earbuds for seven seconds or more. When
the earbud batter indicator light flashes green and then turns off, the earbuds
are coupled and ready for use.

Devices and software are constantly evolving — the illustrations you see here are for reference only.

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Getting started

Start using your device

To start using your earbuds connect them to your device.

Connect the earbuds to your phone

To connect your earbuds to a smartphone, install the Galaxy Wearable app on the
smartphone. You can download the app from the Galaxy  Store or the Google Play™
store.

Galaxy Wearable is compatible with select devices using Android 7.0 and later with at
least 1.5 GB RAM. Supported devices may vary by carrier and device. Some features
may not be available. For best results, connect with compatible Samsung Galaxy
devices. Visit samsung.com/us/support/owners/app/galaxy-wearable-watch for a list
of compatible smartphones.

  1. Open the charging case to enter Bluetooth pairing mode.

  • You can also enter Bluetooth pairing mode while wearing the earbuds by
press and holding the left and right touch areas on the earbuds at the same
time.
  2. From the Apps screen of the smartphone, tap Galaxy Wearable. If necessary,
update the app to the latest version.
  3. Tap Get started and select your device.
  4. Follow the prompts to complete the connection.

NOTE   When connecting earbuds with a mobile device that has a Samsung
account, the earbud pairing information will be synced to other devices that use
the same Samsung account.

Disconnect
To disconnect your earbuds from a smartphone:

  1. From   Galaxy Wearable, tap Menu.

  2. Tap Disconnect.

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Getting started

Use touch controls

Use the touch area on the earbuds to control your music, phone calls, and other useful
shortcuts without getting out your phone.

Touch pad

Single tap
Lightly tap the touch pad one time for the following options:

  l Play a track.
  l Pause a track.

Double tap
Quickly tap the touch pad two times for the following options:

  l Play the next track.

  l Answer or end a call.
  l Place the current call on hold and answer a second incoming call.
  l Switch between a current call and a call placed on hold.

Triple tap
Quickly tap the touch pad three times for the following options:

  l Play previous track.

  l Start the current track over at the beginning.

Devices and software are constantly evolving — the illustrations you see here are for reference only.

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Getting started

Touch and hold

Touch and hold the touch pad for the following options:

  l Activate a custom shortcut. See Customize touch controls for more information.
  l Decline a call.
  l Turn the microphone on or off during a call.
  l Retrieve a called placed on hold after ending the current call.

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Getting started

Music features
Once connected to your phone, when you play music, videos, or other audio files the
sound will come through your earbuds. You can use the touch area on the earbuds to
control how the audio is played.

Volume controls
You can adjust the volume by tapping and holding the touch area on your earbuds.

  1. From   Galaxy Wearable, tap Touch and hold.

  2. View the options for either the Left or Right ear bud and choose Volume down or
Volume up. Once you have set this option for one earbud, the other will be
automatically set.

Adjust the volume

Once the touch control options are set, you can adjust the volume without using your
phone.

  l To turn the volume up, tap and hold the right earbud touch area until the volume
has been increased the desired amount.
  l To turn the volume down, tap and hold the left earbud touch area until the volume
has been decreased the desired amount.

Playback controls
Navigate your playlist using the touch area on your earbuds.
Single tap Play/pause

Touch and hold Launch supported music apps

Double tap Next song

Triple tap Previous song

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Getting started

Call features
Answer and control calls using your earbuds.

Incoming calls
When you receive a call while wearing the earbuds, the ringtone will play in the
earbuds. You can also configure your earbuds say the phone number or name that is
saved in your contacts of the incoming call.

  1. From   Galaxy Wearable, tap Read notification aloud, and tap On.
  2. Tap Read aloud while using phone to enable voice notifications.
  3. Tap See all, and tap the drop down menu.

Phone controls
Manage calls by tapping the touch area on your earbuds.
Touch and hold Decline call

Double tap Answer or end call

Call waiting
If you receive an incoming call while already on a call, the earbuds will emit a sound.

  l To reject the incoming call and stay on the current call, touch and hold the touch
area on either earbud.
  l To answer the incoming call and place the current call on hold, double tap the
touch area on either earbud.
  l To switch between the current call and one placed on hold, double tap the touch
area on either earbud.

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Getting started

Noise controls
Use intelligent noise controls to enhance your listening experience. Change your
noise control settings using your Galaxy Wearable app or by tapping your earbuds. For
more information, see Customize touch controls.

Active noise canceling

Quiet unwanted background noise and ambient sounds. This feature is only available
when wearing both earbuds.

  1. From   Galaxy Wearable, tap Active noise canceling.

  2. Tap High or Low to select an Active noise canceling level.

Turn off noise controls

Disable all noise canceling and ambient sound features.
  ◌ From   Galaxy Wearable, tap Off.

Ambient sound
Control the level of ambient sound while wearing the earbuds.

  1. From   Galaxy Wearable, tap Ambient sound.

  2. Drag the slider to customize the volume of your surroundings.

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Galaxy Wearable app
Battery level

Voice detect

Customize touch controls

Equalizer

Read notifications aloud

Advanced

Labs

Find my earbuds

Reset

Earbuds software update

Tips and user manual

About earbuds

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Galaxy Wearable app

Battery level
The Galaxy Wearable app displays the battery level for the earbuds and charging case
at the top of the screen. When the battery is low a notification will display on your
phone.
  ◌ Open   Galaxy Wearable to view the battery percentage for the earbuds and
charging case.

Battery levels

Devices and software are constantly evolving — the illustrations you see here are for reference only.

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Galaxy Wearable app

Voice detect
Enable conversation mode when you begin speaking while wearing your earbuds. This
will end automatically when your voice is not detected.
  ◌ From   Galaxy Wearable, tap Voice detect, and select a timer that will end the
conversation when your voice is not detected for either 5, 10, or 15 seconds.

Customize touch controls

Tap the touch area on your earbuds to activate different controls. The left and right
earbuds can be assigned different shortcuts.

TIP   If the touch controls become unresponsive, place the earbuds in the
charging case for seven seconds or more to restart them.

Block touch controls

Prevent unintended actions by turning off the touch controls.
  ◌ From   Galaxy Wearable, tap Block touches to disable the touch control
feature.

Touch and hold

Set the shortcuts for each earbud.

  1. From   Galaxy Wearable, tap Touch and hold.

  2. Tap an option to set the touch controls for each earbud:
  l Switch noise controls: Activate the noise canceling or ambient sound
features. For more information, see Noise controls.
  l Bixby: Activate Bixby.
  l Volume up or Volume down: The right earbud is volume up, and the left is
volume down. Once one has been set, the other will automatically update to
the volume control option.
  l Spotify: Launch the Spotify app.

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Galaxy Wearable app

Equalizer
Select from six different equalizer presets for a unique sound.

  1. From   Galaxy Wearable, tap Equalizer.

  2. Select an available option to change the sound settings.

Read notifications aloud

Have text notifications from your phone read aloud on your earbuds.

  1. From   Galaxy Wearable, tap Read notifications aloud.

  2. Tap On to enable the feature.
  l To hear notifications from your phone on your earbuds, even while using your
phone, tap Read aloud while using phone.
  l To choose which app notifications are read aloud, tap an app in the list. You
can tap See all for additional apps. Sort the list by Read aloud, Not read
aloud, and All.

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Galaxy Wearable app

Advanced
Explore the earbud's advanced features.

Bixby voice wake-up

Activate Bixby by saying "Hi Bixby" while wearing your earbuds. Not all Bixby
functions are available. This option is available only when connected to
Bixby-enabled Samsung phones.

  1. From   Galaxy Wearable, tap Advanced > Bixby voice wake-up.

  2. Tap On to enable the feature.

Seamless earbud connection

Switch quickly to nearby devices without disconnecting your earbuds or turning on
pairing mode. This works with any nearby device that's signed in to your Samsung
account, even if it has never paired with your earbuds before.

  1. From   Galaxy Wearable, tap Advanced > Seamless earbud connection.

  2. Tap On to enable the feature.

Hearing enhancements
Customize the left and right sound balance for your earbuds.

  1. From   Galaxy Wearable, tap Advanced > Hearing enhancements.

  2. Drag the slider to customize the sound balance..

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Galaxy Wearable app

Labs
Explore the earbud's experimental features.

Gaming mode
Minimize the audio delay for vivid, synchronized gaming sound. For the best
experience, keep your earbuds near your phone. This feature is only available when
connecting with a Samsung mobile device.

  1. From   Galaxy Wearable, tap Labs.

•
  2. Tap Gaming mode, then tap
C) On to enable the feature.

Find my earbuds
If you misplace your earbuds, your phone can help you find it.

  1. From   Galaxy Wearable, tap Find my earbuds.

  2. Tap Start. The earbuds will start beeping.
  3. Tap Stop once you have located your earbuds.

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Galaxy Wearable app

Reset
Reset settings to their factory default values and delete all data.

  1. From   Galaxy Wearable, tap General > Reset.

  2. Tap Reset again to confirm and start the reset.

Earbuds software update

Update your earbud's software for the latest features.
  ◌ From   Galaxy Wearable, tap Earbuds software update.
  • Download and install: Check for software updates for your earbuds.
  • Last update: View information about the last software update.

Tips and user manual

Learn useful tips to get the most out of your device, and view the user manual.
  ◌ From   Galaxy Wearable, tap Tips and user manual.
  • Swipe right and left to view useful tips.
  • Tap User manual to view the manual.

About earbuds
View information about the earbuds.
  ◌ From   Galaxy Wearable, tap About earbuds for the following information:
  • Device name, model and serial number
  • Legal information
  • Software information
  • Battery information

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Learn more
 

Videos
youtube.com/samsungcare

Tips
samsung.com/us/support/tips

Samsung Care
samsung.com/us/support

Talk to an agent
Contact us on Facebook Messenger

Find us on Facebook

Follow us on Twitter

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Legal information
READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.

Arbitration Agreement - This Product is subject to a binding arbitration agreement

between you and SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung”). You can opt
out of the agreement within 30 calendar days of the first consumer purchase by
emailing [email protected] or calling 1-800-SAMSUNG (726-7864) and
providing the applicable information.

The full Arbitration Agreement, Standard One-year Limited Warranty, End User
License Agreement (EULA), and Health & Safety Information for your device are
available online at https://www.samsung.com/us/Legal/Gear-HSGuide.

Samsung Knox
Samsung Knox is Samsung’s security platform and is a mark for a Samsung device
tested for security with enterprise use in mind. Additional licensing fee may be
required. For more information about Knox, please refer to: samsung.com/us/knox.

Maintaining water and dust resistance

CAUTION   To avoid electric shock and damage to your device, do not charge
device while it is wet or in an area where it could get wet. Do not handle device,
charger or cords with wet hands while charging.

The device is not impervious to dust and water damage in any situation. It is important
that all compartments are closed tightly.

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Legal information

Follow these tips carefully to prevent damage to the device and maintain dust and
water resistance performance:

Water resistant based on IPX7 rating, which means submersion in up to 1 meter of

fresh water for up to 30 minutes based on international standard ISO 60529. Not
advised for beach or pool use. Charging case is not water resistant. If the earbuds are
damaged, they are not guaranteed to be water resistant. If the earbuds or your hands
are wet, they must be dried thoroughly prior to handling.

Follow these tips carefully to prevent damage to the device.

  — Whenever your device gets wet, dry it thoroughly with a clean, soft cloth. Failure to
rinse the device in fresh water and dry it as instructed may cause the device to
suffer from operability or cosmetic issues.
  — Do not expose the device to water at high pressure.
  — If the device is dropped or receives an impact, the water and dust resistant features
of the device may be damaged.

Restricting children’s access to your

mobile device
Your device is not a toy. Do not allow children to play with it because they could hurt
themselves and others, or damage the device. Keep the device and all its parts and
accessories out of the reach of small children.

Samsung Electronics America, Inc.

Address:

85 Challenger Road
Ridgefield Park
New Jersey 07660

Phone: 1-800-SAMSUNG (726-7864)

Internet: samsung.com

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Legal information

©2021 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, and Samsung
Health are all trademarks of Samsung Electronics Co., Ltd.

Other marks are the property of their respective owners.

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Some multimedia (audio/video) files contain Digital Rights Management (DRM)

technology to verify you have the right to use the files. Preloaded apps on your
device may not be compatible with DRM-protected files.

Screen images are simulated. Appearance of device may vary.

The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default applications occupy part of the
memory. The available capacity may change when you upgrade the device.

Please check with your service provider to verify qualifying services/features.

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