Visocall Ip. Staff Terminal ST-TOUCH.: User Manual
Visocall Ip. Staff Terminal ST-TOUCH.: User Manual
Visocall Ip. Staff Terminal ST-TOUCH.: User Manual
User Manual.
Table of Contents
1. Foreward ......................................................................................................5
2. Overview ......................................................................................................6
3. General Information ......................................................................................7
3.1 Structure................................................................................................................................................. 7
3.2 Screen lock............................................................................................................................................. 8
4. User Interface ................................................................................................9
4.1 Status bar ............................................................................................................................................... 9
4.2 List tab.................................................................................................................................................. 10
4.3 Lists....................................................................................................................................................... 11
4.3.1 Room list .....................................................................................................................................................13
4.3.2 Call list .........................................................................................................................................................15
4.3.3 Reminder list...............................................................................................................................................16
4.3.4 Attendance list............................................................................................................................................17
4.3.5 Error list ......................................................................................................................................................18
4.4 Functional area.................................................................................................................................... 19
4.4.1 Attendance and call icons ...................................................................................................................................19
4.4.2 Function icons ......................................................................................................................................................20
Table of Contents
9. Settings ...................................................................................................... 39
9.1 Settings ................................................................................................................................................. 39
9.2 Volume ................................................................................................................................................. 40
9.3 Display setting ..................................................................................................................................... 41
9.4 Service level ......................................................................................................................................... 42
10. Device placement ....................................................................................... 43
11. Cleaning and disinfection ............................................................................ 43
12. Operation and maintenance ....................................................................... 43
1. Foreword
The most modern nurse call system currently available is installed in your premises, and it will
make your daily work easier. The integrated communications platform will offer you substanti-
al relief, thereby allowing you more time for caring for the people within your care.
The safety of your patients and residents, as well as ensuring that the devices are simple to
operate, are both of high priority.
Fully automatic functional processes increase the comfort of operating the system and increa-
se safety. The VISOCALL-IP Staff Terminal operating instructions are intended to serve
as a reference volume to support you and assume basic knowledge that has been obtained
from the VISOCALL-IP communications terminal operating instructions.
2. Overview
system status
loudspeaker
status bar
tab bar
lists
parting line
functions
scrollbar
microphone
3. General Information
The user interface is operated via the touch panel. You navigate through the Staff Terminal
software using menus which you open by tapping on icons and buttons. Swipe up or down
over the display screen to move through the content of lists with more than 6 list entries.
Swipe to the left or right over the display screen to move through the menu content of indi-
vidual functions. A white scroll bar appears on the right or on the bottom edge of the display
depending on the application.
Tap on the respective icon to open the icon or to launch an explanation of the various tabs or
submenus. This applies to the tab bar, the list entries and the functional area.
Double-tapping on the same list tab opens the room list.
You exit the respective list or submenu by tapping on the icon in the submenus of the list
entries and in the function menus.
3.1 Structure
The user interface is divided into four main areas: the status bar, the tab bar with the list tabs,
the list area and functional area (Fig. 1).
(The function icons can vary depending on system configuration).
status bar
tab bar
list tab:
call list
reminder list
attendance list
errror list
list entries
functional area
Fig. 1
call list
(will be displayed)
error list
(will be displayed)
attendance list
(will be not displayed)
reminder list
(will be not displayed)
note text
Fig. 2
Swiping across the display screen (scrolling) or lifting the handset will cancel the screen lock
(see informative text in the function box).
4. User interface
4.1 Status bar
The status bar constantly shows relevant system states (Fig. 3).
Fig. 3
Interconnection
Manual interconnection
A particular ward is connected manually to another.
Passive interconnection
Another ward is connected to a particular ward.
Centralization
Error sound
Error sound inactive
All events in the particular ward are not audibly indicated on this
Staff Terminal and in the entire nurse call system. The error sound
can be deactivated in service level 1 or 2.
Service level
Service level
This status is displayed if you switch from the standard level 0 (no
display) to level 1 or 2.
Fig. 4
Call list
Contains all call events in the
entire care area.
Reminder list
Contains all rooms with a
set reminder.
Attendance list
Contains all rooms with a
set attendance.
Error list
Contains all current malfunctions and
faults in the care area
as well as any third-party systems.
4.3 Lists
The list area consists of the tab bar with the 4 list tabs and the list entries at the bottom
(Fig. 5).
tab bar
list tab
Fig. 5
Fig. 6a
Fig. 6b
Fig. 6c
Fig. 6d
Tapping again on an already selected list tab opens the room list.
no list tab
selected
Fig. 7
Display
Tap again on an already selected list tab in the tab bar whether in the call, reminder, atten-
dance or error list (e.g. call list - Fig. 8a).
tab bar
Fig. 8a
The tab appears with the room list entries (Fig. 8b):
local position
display room status
care group
Fig. 8b
• display of all rooms in the particular ward, indicating any care group,
• display of all rooms in an interconnected ward to which no care group
is assigned,
• attendance of staff and current calls from the respective rooms (Fig. 8c).
Attendance nurse
Attendance service staff
Doctor call / Heart alarm
Call
Bathroom or WC call
Fig. 8c
The care group offers the possibility of merging several rooms within a ward (or even across
wards) into groups for nurse or service calls.
Since the duty room can have nursing groups that are not visible to the particular care area
(these are not displayed on this Staff Terminal during a nurse or service call), it is possible to
show these care groups.
Display
Swipe to the right over the display screen in the selected room list. The room list with the care
group filter will then appear (Fig. 9).
room is "borrowed"
from the nurse station B
Fig. 9
In this example room 4 of particular ward A is now displayed with care group B (Fig. 8b
- without this list entry). This room is „borrowed“ for the moment (depending on configura-
tion, from ward B for example) until the care group assignment for this room is again can-
celled in ward B. Room 4 will then be visible again in the room list of ward A.
You exit this list by swiping to the left over the display screen.
Tapping on a list entry takes you to the room overview (see Chapter 6).
As soon as a call is initiated in the ward, the display automatically changes and the call is
shown with details about the room or bed number and the type of call. If there are several
calls simultaneously, the call with the highest priority is always displayed in the topmost posi-
tion.
tab bar
bed position
icon – type of call
room position
Fig. 10
Targeted querying of a call is done by tapping on a list entry (see Chapter 5.1)
This list is displayed like the room list but only those rooms of the
care area are displayed which have activated a reminder.
tab bar
Fig. 11
Tapping again on the list tab will cause you to exit the reminder list and the room list to be
displayed.
This list is displayed like the room list but only those rooms of the
care area are displayed which have activated an attendance.
tab bar
nurse present
(lights up green)
Fig. 12
Tapping again on the list tab will cause you to exit the attendance list and the room list to be
displayed.
All malfunctions and faults in the care area are displayed in the error list. The list entry con-
tains the type of error and the local position.
tab bar
local position
status symbols:
failure
fault
Fig. 13
Tapping again on the list tab will cause you to exit the error list and the room list to be dis-
played.
Error sound:
If there is a new error message in this list, the error sound is activated. The sound is deactiva-
ted when you open or exit the error list, the optical error indication remains until the trouble-
shooting.
The call sound has a higher priority than the error sound!
In the middle area are the function icons which can be distributed on several display screen
pages (optional). Swipe through the scroll bar on the bottom edge of the display to display
content in all windows.
nurse nurse
(red - call icon) (currently present)
service staff
(currently not present)
doctor
(currently present)
Fig. 14
scrollbar for extended displays
Each icon can have the colour red, blue, yellow or green, and a coloured margin is shown
inside the icon. The area that contains this margin is inactive and greyed out. When active this
area has the colour of the margin.
key inactive
key active (continuous light during calls, flashing light during emergency
calls)
Interconnection
Volume
Display setting
Switch Exit
service level service level
(These and which actions they initiate are described in Chapter 8 „Functions“.)
bed position
icon – type of call
room position
open tab
call list
fig.15
additional info
icon - bed emergency call
Fig. 16
local position
Tapping on the list entry queries the call and opens the menu (Fig. 17).
call volume
reminder doctor
reminder nurse end voice connection
reminder service staff
Fig. 17
Voice connection
Tapping on the icon ends the voice connection immediately, and the connection is auto-
matically cut after 2 minutes.
Tapping on the , or icon sets a reminder for the nurse, service staff or doctor
(Fig. 17 - also see Chapter 5.3 - Reminder).
If speaking is impossible because of peripheral devices (e.g. toilet call), you cannot answer the
call in question (Fig. 18a).
Fig. 18a
local position
Tap on the list entry to query the toilet call. The menu is opened (Fig. 18b) and a warning
signal is heard.
no speakerphone
fig. 18b
This call cannot be acknowledged by tapping on the icon. You must look for the call
position (Fig. 18b) and acknowledge the call on site.
Reminders can be set for service staff, nurses or doctors.
5.3 Reminder
This allows the identification of rooms after the call query if there is no answer from the
caller, a call without voice connection is present, the busy tone is heard, other calls are queried
before searching for the call position or calls to other persons (nurse, service staff or doctor)
are transferred selectively.
Tap on a list entry in the call list. The menu opens (Fig. 19a).
Fig. 19a
The list entry (current call) is removed from the call list and transferred to the reminder list
(Fig. 19b).
Fig. 19b
A reminder is always reset through the respective attendance button in the caller‘s room!
Calls that are put on hold via reminder and were not reset through the respective attendance
button (in the caller‘s room) are automatically regenerated after a specific time and the call list
opens (Fig. 19c).
newly generated
bed emergency call local position
Fig. 19c
6. Room overview
After opening the room list (see Chapter 4.3.1) tap on the respective list entry (Fig. 20).
tab bar
select room
service staff present
Fig. 20
All beds existing in the room are displayed in the room overview (Fig. 21).
All room features that you can apply to this room are displayed.
bed number
status symbols:
Fig. 21
Fig. 22
local position
assign care group
Fig. 23a
This care group is assigned to the selected room by tapping on the respective care group in
this list (Fig. 23b).
local position
leaving the list
Fig. 23b
The selected care group is displayed in the room overview (Fig. 23c).
fig. 23c
The care group assignment in the respective rooms is cancelled by tapping on the icon.
After opening the room overview (Fig. 24) tap on the icon. This will open the bed enhan-
cement menu (Fig. 24b).
local position
patient bed enhancement
Fig. 24a
Tap on the respective bed position in the selection list. This will change the status (Fig. 24b).
local position
bed is enhanced
Fig. 24b
7. Voice connection
A voice connection can be established through a call query or through the room list (active
calling of a room or patient terminal) by pressing on a list entry.
Hands-free calling
Hands-free calling is activated if the handset is placed in the slot provided for it on the Staff
Terminal. If the handset is lifted, you can only speak through the handset.
room call
list entries
bed call
fig.25a
call volume
function icons
on the voice connection
Fig. 25b
The call volume (speaker/handset) can be changed during a conversation by tapping on the
volume bar (Fig. 25b).
tab bar
Fig. 26
patient terminal
room overview with speakerphone
bed entries
Fig. 27
Tape either on the icon to call the room terminal (communication terminal) or on a bed
entry to call a patient terminal.
call volume
ending a call
Fig. 28a
The monitoring lock is automatically activated at the beginning of every call so that individual
rooms cannot be monitored. Pressing on the red call button on this communication terminal
cancels this lock so that there is full voice communication (Fig. 28b).
full voice
communication
room position
call volume
ending a call
Fig. 28b
The call volume (speaker/handset) can be changed during a conversation by tapping on the
volume bar.
The conversation can be ended either on the communication terminal or on the Staff Termi-
nal (hanging up or tapping on the icon), and the voice connection is automatically cut after
2 minutes.
call volume
ending a call
Fig. 29a
The monitoring lock is automatically activated at the beginning of every call so that individu-
al bed positions cannot be monitored. Pressing the red call button on the respective patient
terminal cancels this lock so that there is full voice communication (Fig. 29b).
full voice
communication
bed position
call volume
ending a call
Fig. 29b
The call volume (speaker/handset) can be changed during a conversation by tapping on the
volume bar.
The conversation can be ended only on the Staff terminal by hanging up or by tapping on the
. icon, and the voice connection is automatically cut after 2 minutes.
8. Functions
8.1 Interconnection of wards
This allows the formation of care areas, which consist of two or more wards. The indication,
call forwarding and query option of every call is then extended in accordance with the priori-
ties set to all ward terminals and communications terminals in this area.
If there is still no active interconnection between a particular ward and another ward, a list of
possible wards with which they can interconnect is offered (Fig. 30). Tapping on the desired
ward in the list entry activates the ward interconnection.
menu display
ward interconnection leaving the list
list entries
with ward names
function interconnection
Fig. 30
Fig. 31
Tap on the icon in the functional area to open the interconnection list.
If a particular ward is already interconnected with another ward, all wards that are in the same
ward group are displayed.
After your ward can only be connected to another ward (for example, ward C), this example
shows that ward C and/or D has likewise activated a ward interconnection (Fig. 32).
deactivate interconnection
menu display
ward interconnection leaving the list
ward interconnection
(particular ward is
displayed in yellow)
function interconnection
Fig. 32
In this view the ward interconnection can be cancelled by tapping on the icon.
8.2 Centralization
With local centralization all events in your entire ward is more centrally displayed on the Staff
Terminal. Call forwarding to the communication terminals is blocked.
The displayed icon in the function box depends on the status of local centralization.
Tap on the icon in the functional area to open the menu (Fig. 33).
confirm activate
activate centralization exit menu
Fig. 33
To prevent an operating error from activating centralization, the security question must be
confirmed before the activation (Fig. 33).
Fig. 34a
The icon for active centralization is visible in the status bar (Fig. 34a). Tapping on the icon
deactivates it (Fig. 34b).
deactivate centralization
Fig. 34b
To prevent an operating error from deactivating centralization, the security question must be
confirmed before the deactivation (Fig. 34c).
confirm deactivate
exit menu
Fig. 34c
8.3 Announcements
Announcements can be made either with the handset on the hook through the built-in micro-
phone or through the handset itself.
General announcement
An announcement is made to all rooms in the care area.
Nurse announcement
An announcement is made to all rooms in the care area where nurse or service
staff attendance was activated.
Doctor announcement
An announcement is made to all rooms in the care area where doctor attendance
was activated.
Staff announcement
An announcement is made to all rooms in the care area where nurse, service staff
or doctor attendance was activated.
Tap on the respective announcement icon in the functional area to start the announcement
(Fig. 35).
end announcement
start announcement
functional area
Fig. 35
The announcement can be terminated either by tapping on the icon or by hanging up.
The base volume of the particular speaker when receiving an announcement can be adjusted
(see Chapter 9.2 - Settings/Volume).
9. Settings
Tap on the icon in the functional area to open the menu (Fig. 36).
set time
set date
accept changes
and exit menu
exit menu /
cancel changes
Fig. 36
9.2 Volume
In this menu you can change the volume for the following settings:
• Voice volume
• Announcement volume
Tap on the icon in the functional area to open the menu (Fig. 37).
exit menu
setting volume
functional area
Fig. 37
The respective volume is adjusted using the two bars. This value is adjusted depending on
where the bar is tapped with the finger.
Tap on the icon in the functional area to open the menu (Fig. 38).
exit menu
Fig. 38
The display brightness is adjusted using the bar. This value is adjusted depending on where the
bar is tapped with the finger.
If you switch to a higher service level, the active level number appears in the status bar
(Fig. 39a):
Fig. 39a
Fig. 39b
The foot can be easily pulled out from the terminal‘s rear panel. By a rotation of 180 ° (Fig.
40a) and subsequent reattachment, you can change the standing position and thus the inclina-
tion angle of the device (Fig. 40b).
Fig. 40a
Fig. 40b
When it comes to the wall mounting, an optional wall bracket allows flat assembly directly on
a wall.
Notes: