Hikvision NVR
Hikvision NVR
Hikvision NVR
Product Family
Functions & Applications
Troubleshooting
Contents
Product Family
Product Family
Naming Rules
Working Principle
Value series
X86--WorkStation
Pro series
DeepinMind series
NVR Family
Value series Pro series
Troubleshooting
NVR/DVR Local Menu Operation
3. Start
Activate the Device
Power
Note: Before plug and play, the camera shall be inactive, or active with the same password as NVR.
Add IP Camera – Activate/Quick Add
• Go to Camera >Display.
• Select the camera from the drop-down list.
• Edit the name in Camera Name.
• Check Display Name, Display Date and Display Week to
show the information on the image.
• Set the date format, time format, and display mode.
Enhanced POE
Enable or disable long network cable mode by selecting Long Distance or Short Distance radio.
Long Distance: Long-distance (100 to 300 meters) network transmissions via PoE interface.
Short Distance: Short-distance (< 100 meters) network transmission via PoE interface.
IP Channel Import/Export
• Hikvision NVR can import/export IP channel as an editable excel file. This makes it fast and
convenient to deploy IP cameras over NVR.
• Menu – Camera – IP Camera import/Export
Import
IP Channel
Easy and Quick IPC Deployment
Export
Virtual Host
Scene NVR has two LAN ports of different IP address, isolated from each other.
NVR
Working Direct access is not
Virtual Host
LAN 2 10.9.6.2 Switch PC 10.9.6.3
Virtual Host Configuration
Enable the virtual host on the web page of NVR
(Configuration->Network->Advanced Settings->Other)
Contents
Product Family
Functions & Applications HDD Quota/Group
IPC deployment RAID
Secure Data Management eSATA
Bandwidth Control Recording/File Management
Acusense Technology ANR/N+1
Nonvideo Management
Alarm and Event
Troubleshooting
Data Security
Quota/Group
RAID
HDD Security
Redundant Recording
Expired Recording
File Security File lock
ANR
System Security N+1
HDD Quota
In HDD quota mode, each camera can be allocated with quota for the storage of
record file and capture picture.
It helps manage the storage space in a more organized way.
• Enter the Storage Mode interface: Menu > HDD > Advanced
• Set the Mode to Quota (The NVR must reboot to effect the
changes of HDD mode)
• Select a camera for which you want to configure quota, and
configure the quota capacity
HDD Group
Configure HDD Group
In HDD group mode, different HDDs can be configured to different groups; different
cameras can be assigned to record in different groups.
Contents
Product Family
Functions & Applications HDD Quota/Group
IPC deployment RAID
Secure Data Management eSATA
Bandwidth Control Recording/File Management
Acusense Technology ANR/N+1
Nonvideo Management
Alarm and Event
Troubleshooting
RAID
• RAID(Redundant Array of Independent Disk), is a storage technology that combines multiple Hard
Disk Drives into a logical unit; single storage space.
• Each level of RAID provides a different balance between the key goals:
Reliability
Availability
Capacity
Performance
RAID Levels
• Hikvision Raid DVR/NVR support Raid 0/1/5/6/10.
RAID 0
RAID 6 RAID 5
Raid 0 - Stripped
• Minimum of 2 disks
• Excellent performance
• NO redundancy
• Excellent redundancy
• Good Performance
• Good Redundancy
• Minimum of 4 disks
• Great Performance
• Great Redundancy
Creating Raid in Hikvision Recorders
• One-touch configuration and manual creation are included.
One-touch Raid Configuration
Through one-touch configuration, you can quickly create by default the Raid disk array
and virtual disk.
C
Contents
Product Family
Functions & Applications
HDD Quota/Group
IPC deployment RAID
Secure Data Management eSATA
Bandwidth Control Recording/File Management
Acusense Technology ANR/N+1
Nonvideo Management
Alarm and Event
Troubleshooting
eSATA
• When there is an eSATA device connected to NVR, you can configure eSATA for the use of
Record/Capture or Export, and you can manage the eSATA in the NVR.
• Enter the Advanced Record Settings interface: Click Storage>Advanced
• Select the eSATA type to Export or Record/Capture from the dropdown list of eSATA.
• When the eSATA type is selected to Record/Capture, enter the HDD Information interface: Menu >
HDD>General
• Edit the property of the selected eSATA, or initialize it is required.
Contents
Product Family
Functions & Applications
HDD Quota/Group
IPC deployment RAID
Secure Data Management eSATA
Bandwidth Control Recording/File Management
Acusense Technology ANR/N+1
Nonvideo Management
Alarm and Event
Troubleshooting
Cycle Recording
• Check the overwrite checkbox to enable cycle recording
• Storage -> Advanced
Redundant Recording
Enabling redundant recording and capture, which means saving the record files and captured
pictures not only in the R/W HDD but also in the redundant HDD.
Go to Storage > Storage Device.
Select a HDD from the list and Click to enter the Local HDD Settings interface.
Step 3 Set the HDD property to Redundancy.
Redundant Recording
Go to Storage > Schedule Settings > Record Schedule/Capture Schedule.
Click Advanced to set the camera recording parameters.
Click Redundant Record/Capture
Expired Recording
The record file expires after it reaches the configured expired time.
Go to Storage > Schedule Settings > Record Schedule/Capture Schedule.
Click Advanced to set the camera recording parameters.
File Lock
• Click on the lock icon to lock and unlock the record file; locked file won’t be overwritten in cycle
recording.
Contents
Product Family
Functions & Applications
HDD Quota/Group
IPC deployment RAID
Secure Data Management eSATA
Bandwidth Control Recording/File Management
Acusense Technology ANR/N+1
Nonvideo Management
Alarm and Event
Troubleshooting
ANR
ANR
Working NVR 1
Troubleshooting
Data Incoming/Outgoing
Data
Incoming
Streams come into the NVR from IPC/Encoder
Data
Outgoing
Streams go out from NVR for remote usage
Main Stream
While adding a third-party IP camera to NVR, it may have main stream only;
In this case, only main stream bitrates are taken into calculation.
Bandwidth Usage Monitor
NVR offers an user interface to monitor real-time incoming/outgoing bandwidth
usage, net receive idle, net send idle, etc.
Troubleshooting
Transcoded Stream
NVR can transcode the original streams into new streams of lower
resolution, frame rate, bitrates for remote use of live view and playback.
Transcoded
playback parameter
Contents
Product Family
Functions & Applications
IPC deployment Incoming/Outgoing Bandwidth
Secure Data Management Transcoded Stream
Bandwidth Control Channel Zero
Acusense Technology
Playbacks
Nonvideo Management
Alarm and Event
Troubleshooting
Channel Zero Live View
• Channel zero is a single channel combining more than one channel related cameras’ images.
User can edit the camera order of channel zero by configuring the live view
sequence of NVR’s CVBS or VGA output.
Channel Zero Configuration
• Enter the web interface of NVR
Product Family
Functions & Applications
IPC deployment Incoming/Outgoing Bandwidth
Secure Data Management Transcoded Stream
Bandwidth Control
Channel Zero
Acusense Technology
Nonvideo Management Playbacks
Troubleshooting
Playback of NVR 4.0
The search result of replay is displayed in a list view.
Support one-click playback( thumb nail).
Playback of NVR 4.0
Support dual-progress bars in Playback interface.
The following one shows the progress of the selected screen and the other one is to show the
progress of all the selected channels.
NVR/DVR Local Menu Operation
11. Playback
Play Custom Searched
Files
Step 1 Go to Playback.
Step 2 Select a camera or
cameras from the list.
Step 3 Click Custom Search on
the left bottom to enter the
Search Condition interface.
Step 4 Enter the search
conditions for the files, e.g., time,
file status, event type, etc.
VCA Search
• NVR supports VCA search for picture and record results of behavior analysis, face
capture, people counting and heat map results.
• Search results can be easily exported from NVR.
Face Search Behaviour Search Plate Search
10:12 Motion Detection 11:18 Line Crossing Detection 13:25 Intrusion Detection
Smart Search/Playback Operation
Enter normal playback page>>select a camera and date
Contents
Product Family
Functions & Applications
IPC deployment
Secure Data Management
Bandwidth Control
Acusense Technology
Nonvideo Management
Alarm and Event
Troubleshooting
Hikvision AcuSense Technology
In conventional perimeter security system, end-users usually meet following situation :
AcuSense Technology
Human
Targets
Classifying Vehicle
Conventional
Hikvision
One Stand-alone Module IP Device
Deep Learning Algorithm
✘
• False Alarm Filter
Human & vehicle targets detected efficiently.
The interference caused by other objects(animal, leaf,
light, rain, etc ) can be eliminated efficiently.
✔
1
• Quick Target Search
Human Target Search & Vehicle Target Search
(supported by Hikvision AcuSense NVRs)
Cost-saving Time-saving
Quick Target Search
Line Crossing ✔
False Alarm Filter
Intrusion
Accurate Locating
Human & Vehicle
Highly-efficient Search
Contents
Product Family
Functions & Applications
IPC deployment
Secure Data Management
Bandwidth Control
Acusense Technology
Access Control &Intercom
Nonvideo Management
Alarm and Event Alarm
Troubleshooting
Nonvideo Management
NVR with firmware version later than4.21.005 supports the access of
Nonvideo Devices and Alarm Devices.
Nonvideo Management
NVR with firmware version later than4.21.005 supports the access of
Nonvideo Devices and Alarm Devices.
Nonvideo Management
Support event rule configuration and OSD display configuration .
Nonvideo Management
Support event rule configuration and OSD display configuration .
Nonvideo Management
The Access Control alarm information also can be overlapped on live view.
Which IP channel will be overlapped with the OSD display depends on the
trigger channel you select.
Nonvideo Management
Support Access Control event log review.
Contents
Product Family
Functions & Applications
IPC deployment
Secure Data Management
Bandwidth Control
Acusense Technology
Access Control &Intercom
Nonvideo Management
Alarm and Event Alarm
Troubleshooting
Nonvideo Management
Support the access of HIKVISION Alarm Devices and GJD, OPTEX and
Luminite alarm devices.
Nonvideo Management
Support the access of HIKVISION Alarm Devices and GJD, OPTEX and
Luminite alarm devices.
Nonvideo Management
Support alarm rule configuration and OSD display configuration.
Nonvideo Management
The alarm information also can be overlapped on live view. Which IP channel will
be overlapped with the OSD display depends on the trigger channel you select.
Nonvideo Management
Support alarm event log review.
Contents
Product Family
Functions & Applications
IPC deployment
Secure Data Management
Bandwidth Control
Acusense Technology
Nonvideo Management
Alarm and Event
Troubleshooting
Alarm I/O Detection
• Various notification ways can be configured to notify user once alarm event occurs.
Go to System> Event>Normal Event>Exception. Enable the event hint to display it in the live view window.
1) Check Enable Event Hint.
2) Click to select the exception type (s) to take the event hint.
Contents
Product Family
Functions & Applications
Troubleshooting
Troubleshooting 1
Question:
When installation is finished and users want to live view the channels, channels shows “No Resource”.
Reasons:
“No Resource” refers to the decoding resources of current device are not sufficient to preview the current resolution
of all channels, including Single screen and Multi- screen;
Solutions:
1) Check the “No resource” channel to see if it is normal in single screen. If so, please go to Menu >Camera >Video
Parameters > Sub-stream Parameters and set Resolution to 352*288 and Bitrate to 512kbps;
2) If it prompts “No Resource” in Single Screen Preview, probably it’s because your NVR is not compatible with
such high-definition cameras. Please go to Main Menu >Record > Parameters >Record Parameters and lower the
limits of resolution and Bitrate.
Troubleshooting 2
Question:
In the playback page, it may take a long time to pop up the result after clicking the playback search.
Reasons:
1. Too much event recordings, for example, motion recording is enabled. Event recording quantity
seriously affects searching time.
2. “HDD Sleeping” function is enabled, and the target file locates in the sleeping HDD; and searching
will be finished after the HDD woke up.
3. RAID function is working under degrade mode, the files are located in the failed HDD, where data
need to be calculated before accessing.
Solutions:
1. Disable the motion recording.
2. Disable the “HDD Sleeping” Mode
3. Reinsert a new Hard Drive, rebuild the array.
Troubleshooting 3
Question:
In NVR web portal, live viewing and playback all fail, and Switch TCP/UDP doesn’t make any difference.
Reasons:
1. The web plugin version may not match the working device.
2. NVR’s out streaming may reach the upper limit.
3. Antivirus program blocks the stream from NVR.
Solutions:
1. Uninstall the current plugin, then install the new plugin by restart the NVR’s web portal.
2. Close some live viewing channels, or reduce remote user numbers in the same time period.
3. Check Antivirus logs and try disabling the Antivirus program to see if any difference happens.
Thanks!