Hos1103 Introduction To Hospitality and Tourism

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Private & Confidential

FACULTY OF HOSPITALITY AND TOURISM


SCHOOL OF HOSPITALITY
FINAL EXAMINATION

Student ID (in Figures) :

Student ID (in Words) :

Course Code & Name : HOS1103 Introduction to Hospitality and Tourism


Semester & Year : May – August 2020
Lecturer/Examiner : Nor Hazwani Mohd Din
Duration : 2 Hours

INSTRUCTIONS TO CANDIDATES

1. This question paper consists of 2 parts:


PART A (20 marks) : TWENTY (20) multiple choice questions. Answers are to be written in the
Multiple Choice Answer Sheet provided.
PART B (80 marks) : EIGHT (8) short answer questions. Answers are to be written in the
Answer Booklet provided.
2. Candidates are not allowed to bring any unauthorised materials except writing equipment into
the Examination Hall. Electronic dictionaries are strictly prohibited.
3. This question paper must be submitted along with all used and/or unused rough papers and/or
graph paper (if any). Candidates are NOT allowed to take any examination materials out of the
examination hall.
4. Only ballpoint pens are allowed to be used in answering the questions, with the exception of
multiple choice questions, where 2B pencils are to be used.

WARNING: The University Examination Board (UEB) of BERJAYA University College regards cheating as
a most serious offence and will not hesitate to mete out the appropriate punitive actions
according to the severity of the offence committed, and in accordance with the clauses
stipulated in the Students’ Handbook, up to and including expulsion from BERJAYA
University College.

Total Number of pages = 6 (Including the cover page)

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PART B : SHORT ANSWER QUESTIONS (80 MARKS)
INSTRUCTION(S): EIGHT (8) short answer questions. Answer ALL questions in the Answer
Booklet(s) provided.

1. Define the following:


a) Medical Tourism
b) Ecotourism
c) Cultural Tourism
d) Heritage Tourism
e) Sport Tourism (10 marks)

2. Identify FIVE (5) types of unusual hotel and describe the characteristic of each one.
(10 marks)
3. Discuss the stages involved in event planning process.
(15 marks)

4. List and describe FIVE (5) types of clubs. (10 marks)

5. Identify the FIVE (5) managed service segments. (5 marks)

6. Classify THREE (3) type sizes of events and give ONE (1) example for each type.
(12 marks)

7. Explain the FOUR (4) types of destination marketing.


(8 marks)

8. Identify FIVE (5) classifications of special events and briefly describe their characteristics.
(10 marks)

END OF EXAM PAPER

Page 2 of 6

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