UNIVERSITY

SCHOOL OF BUSINESS

LAB MANUAL

Digital Marketing

BAP-656
Mr. Prince Vohra

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Vision and Mission of the Department

Vision of the Department

To create excellence in business management for nurturing value driven business leaders with
analytical and entrepreneurial mindset to foster innovative ideas in order to transform the world
and serve the society.

Mission Statements of the Department

M1 : Design a unique competency directed and industry relevant curriculum with outcome
oriented teaching learning process facilitated by world class infrastructure.
M2 : Enhance students’ cognitive, research, analytical, ethical and behavioral competencies
through programs that equip them to meet global business challenges in the professional
world.
M3 : Facilitate student centric sound academic environment with co-curricular and extra-
curricular activities to groom and develop future ready business professionals.
M4 : Design a transparent evaluation system for objective assessment of the program learning.
M5 : Align meaningful interactions with the academia, industry and community to facilitate
value driven holistic development of the students.
M6 : Develop ethical and socially responsible entrepreneurial attitude for harnessing the
environmental opportunities through creativity and innovation for a vibrant and sustainable
society.

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Program Educational Objectives (PEOs)

Program Educational Objectives (PEOs) are the broad statements that describe career and
professional accomplishments that graduates will attain within a few years of graduation. After
successful completion of MBA program from Chandigarh University, the graduates will:

PEO1: Make significant impact as successful management professionals with a sound business
and entrepreneurial acumen leading to a promising career in the various management domains.

PEO 2: Develop the professional competence for astute decision making, organization skills,
planning and its efficient implementation, research, data analysis and interpretation with a
solution finding approach.

PEO 3: Be known for their team player qualities to handle diversity and the leadership skills to
make sound decisions while working with peers in an inter-disciplinary environment with people
of cross-cultural attributes

PEO 4: Be adaptable to new technology, innovations and changes in world economy that
positively impacts and contributes towards industry, academia and the community at large.

PEO 5: Be responsible citizens with high ethical conduct that will empower the business
organizations with high integrity, moral values, social effectiveness and legal business
intelligence.

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Program Outcomes(POs)
Program After completing the program, the students will be able to:
Outcome
PO1 Apply knowledge of management theories and practices to solve business
problems.

PO2 Foster Analytical and critical thinking abilities for data-based decision making

PO3
Ability to develop Value based Leadership ability

PO4 Ability to understand, analyze and communicate global, economic, legal, and
ethical aspects of business.

PO5 Ability to lead themselves and others in the achievement of organizational

goals, contributing effectively to a team environment.

PO6 Ability to develop innovative and entrepreneurial mindset.

1. Meet Your Instructor

Name: Prince Vohra

Qualification: B. Com , MBA, UGC-NET

Teaching Experience: 11 Years

Industry Experience: 2 years

Specialization: Marketing & Strategy

Contact No.: 8427979309

e-mail: [email protected]

Contact Room: Room No. 509

Contact time:

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Lab Manual
Subject Name: Digital Marketing – LAB MANUALS
Subject Code: BAP – 656

Digital Marketing Lab L T P C

BAP-656
MBA
0 0 4 1
Pre-requisite: Basic knowledge of Computer and
Internet
Course Objectives
To understand the applications of Digital Marketing to undertake Marketing
Campaigns in digital format and how to apply the tools of Digital Marketing to
gain competitive advantage in the Market To analyze consumer buying
behavior using Web Analytics and offer the right products or services to the
right customers
Course Outcomes:
Course After completing the course, the students will be able to:
Outcome
1 To learn digital marketing tools like search engine optimization and associated
analytics.

2 To apply digital marketing tools to a) improve websites' rankings and optimize it in

the process. b) Improve the brand's visibility c) improve brands reach which
physically is relatively difficult and less effective.

3 To analyze relative importance of digital marketing strategies to optimize digital

marketing campaign

4 To evaluate the performance of different social media in conjunction with overall

digital marketing plan.

5 To design search engine optimization and search engine marketing campaigns

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Content of the Syllabus

Unit-I

Creating the Webstore, registering domain name, web hosting, search engine application, search
engine optimization, use of keywords, backlinks, directory submissions, search engine
marketing, adwords, using adword planner, bidding for keywords, ad rank.

Unit II

Social Media Marketing, Facebook Marketing Strategies and Implementation, Creating Banners
for Facebook, YouTube Marketing Strategies and Implementation, Creating YouTube Videos,
Twitter Marketing Strategies and Implementation, Using Tweets, Retweets and Hashtags for
Marketing, , LinkedIn Marketing Strategies and Implementation, Creating LinkedIn Pages for
Companies, Instagram Marketing Strategies and Implementation, Creating banners and videos
for Instagram Marketing.

Unit III

Introduction to Web Analytics, Application of Google Analytics, Application of Facebook

Analytics, Application of Twitter Analytics, Application of YouTube Analytics, Application of
Instagram Analytics, Analyzing Exit Rate, Bounce rate, Click-Through-Rate(CTR), Conducting
A/B Tests.

PO-CO Mapping
Foster Analytical and critical thinking abilities for

Course Course PO/CO

Ability to develop Value based Leadership ability

achievement of organizational goals, contributing

Ability to understand, analyze and communicate

Ability to develop innovative and entrepreneurial

Apply knowledge of management theories and

global, economic, legal, and ethical aspects of

(PO2)

Ability to lead themselves and others in the

practices to solve business problems (PO1)

Name Code

effectively to a team environment (PO5)

(PO 4)
data-based decision making

(PO 3)

(PO 6)
business

mindset.

Description of CO
Digital BAT658 CO1 To learn digital marketing
Marketing tools like search engine
optimization and associated
analytics. 2

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CO2 To apply digital marketing
tools to a) improve websites'
rankings and optimize it in
the process. b) Improve the
brand's visibility c) improve
brands reach which
physically is relatively
difficult and less effective.

CO3 To analyze relative

importance of digital
marketing strategies to
optimize digital marketing
campaign.. 2 2

CO4 To evaluate the performance

of different social media in
conjunction with overall
digital marketing plan. 3 2

CO5 To design search engine

optimization and search
engine marketing
campaigns. 3

2 2.5 2.33

NOTE FOR THE PAPER SETTER

The syllabus has been divided into three units. Paper setter will set 3 questions from each unit
and 1 compulsory question spread over the whole syllabus consisting of 5 short answer
questions. Compulsory question will be placed at number one. Candidate shall be required to
attempt 6 questions in all including compulsory question and selecting not more than 2 questions
from each unit.

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Teaching - Learning Process

Project
Case Lab
Teaching Aids Type Delivery Mode
Study Work
Activity
Video, White Theory/Descriptive Numerical/Practical
PPT Board
Yes Yes Yes Yes 0% 100%

List of Experiments
Experiment Name of Experiment
Number
1 Digital Marketing Implementation in Business Scenario
2 Create the Digital Marketing Webpage
3 Conducting the Search Engine Optimization and Search Engine Marketing
4 Using Google Analytics to analyze website performance
5 Creating Promotional banner through Canva
6 Facebook Promotion using banners
7 Creating YouTube Channel for Marketing
8 Twitter Marketing
9 Instagram Marketing
10 Email Marketing
Additional 11 Digital Marketing Final Analysis and Report

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Experiment No. 1

Digital Marketing Implementation in Business Scenario

“Digital Marketing is the marketing of products or services using digital technologies on the Internet,
including through mobile phones Apps, using display advertising, and any other digital mediums”

--- Damian Ryan and Calvin Jones

What is Digital Marketing mainly used for? Although SEO (Search Engine Optimization), PPC (Pay Per
Click) and Web based Marketing still accounts for a major chunk of activities, other areas like CRO
(Conversion Rate Optimization), Video Content Creation, App based marketing and Blog based
marketing are fast catching up.

Figure- 1: Use of Digital Marketing Tools

It is now well accepted that Digital Marketing has become a key component of business strategy for all
organizations, big or small. Digital Marketing is playing a key role in E-Commerce Companies as well as
brick-and-mortar companies. However, the challenge now is to know the correct strategies that will drive
maximum returns with minimum investments. The first phase of Digital Marketing has seen companies
adopting strategies like SEO (Search Engine Optimization), SEM (Search Engine marketing), SMM
(Social Media Marketing) and E-Mail Marketing. The main platforms being used were Google, Facebook,
YouTube and Twitter.

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The students are expected to perform the following tasks for
understanding the strategies used by companies for digital marketing:

1. Open the websites of Amazon, Flipkart, Snapdeal

2. Do a comparative analysis of their product offerings

3. Do a comparative analysis of their landing pages

4. Do a comparative analysis of their call to action (CTA)

5. Do a comparative analysis of website loading and website navigation

6. Find the rankings of Amazon, Flipkart, Snapdeal using Alexa.com

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Experiment No. 2

Create the Digital Marketing Webpage

For Digital Marketing or E-Commerce, a Website is the virtual store from where the commercial
transaction of buying and selling takes place. The Website gives information about the products and
services; the price tag associated with various products and services and provides a mechanism to acquire
the products and services through electronic exchange of money. A webstore created for E-Commerce
needs to have the following components:

1. Home Page that contains information about products and services

2. About Page that contains detailed description about the company
3. Contact Us Page where the Contact Number, Fax Number, Email, Twitter and Facebook contact
details all are given.
4. Payment Gateway to make payments through Debit Card or Credit Cards.
5. SSL (Secure Socket Layer) Certificate. SSL Certificates provide secure, encrypted communications
between a website and an internet browser.

Like people differ from each other, a webstore layout can also differ according to the need of
target users and creativity of the web designer. However, a content heavy website with rich
graphics will take a long time in loading. A simple website might not be able to catch the
attention. This where the rules of optimization becomes important to create a website that is
pleasing to the eye and also loads faster than the average ones.

The students are expected to perform the following tasks to create the promotional web page

1. Go to GoDaddy and analyze the different kind of domain names offered there.

2. Go to GoDaddy and analyze the different kind of hosting options offered there.

3. Go to Wix.com and create a promotional web page in a shared hosting service

Wix.com is a website builder that allows you to build a website with no coding. Wix is free to start but to
set up a shop, remove branding, connect a custom domain, and more, you must select one of the affordable
premium plans.

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4. Customize the Website using various options given by Wix

5. Publish the website online

6. Find the ranking of your website using Alexa.com

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Experiment No. 3

Conducting the Search Engine Optimization and Search Engine Marketing

To do the Search Engine Optimization, the basic task is to insert keywords in the Website.

The right keywords can be determined by using a tool called Keyword Planner which is a free tool offered
by Google.

The students are expected to perform the following tasks to create the promotional web page

Step 1: Go To Google Adwords Keyword Planner

Step 2: Find Your Topic

Step 3: Get Keyword Ideas

Sort By Competition: Click the “competition” header at the top of the suggested keywords twice
to sort by lowest to highest competition. While these terms will probably have lower search
volume, you’ll have less competition to beat for top spots.

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Enter Negative Keywords: Near the top left you’ll see “Negative Keywords” in bold. Enter any
irrelevant terms here to eliminate them from results.

Use Keyword Options: Refine your results using the “Keyword options” box in the lower left.
Click “Only show ideas closely related to my search terms” to eliminate some off-topic
keywords. This works better when you start with a longer list of keywords.

Include Select Keywords: Towards the bottom left, use the “Keywords to include” box to refine
your search by specific terms. For example, if you’re only interested in purchase-related

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keywords, you might enter “buy,” “prices,” and “for sale.”
Any results that don’t contain at least one of the keywords you specify will disappear from the
list.

Use Locations: At the top left, you’ll see “All locations.” Here you can enter a country, state, or
city to show only results from users in that area. If you’re only interested in customers close to
your store, this will be especially helpful. Keep in mind that limiting the pool of results to a small
area might also eliminate some niche, long-tail keywords.

Step 4: Pick The Perfect Keyword

Step 5: Incorporate the Keywords in your website at Wix.com

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Experiment 4

Using Google Analytics to analyze website performance

It is important for every business to know their customers and what they want. Companies who are
offering products and services as per customer requirement achieve a greater degree of success vis-à-vis
their competitors. The same can be said about the digital marketing companies also. For a web based
venture, the marketer needs to know how many people visited their website, where did they come from,
whether they were unique visitors or repeat visitors, how long they stayed, what were they browsing,
whether they bought any products and services, whether they were satisfied with the browsing experience,
and where they went after they logged out of the website. The company also needs to do competitive
analysis to know their page ranking, traffic, bounce rate and exit rate, conversions, return-on-ad-spend
(ROAS) and return-on-investment (ROI).

Fortunately, there are a number of tools that can help in tracking the vital data pertaining to web analytics.
The best tool is of course Google Analytics. Google Analytics gives a dashboard with real time analytics
reports. You can also get goal flow charts, cohort analysis and customised reports with selected metrics.
Apart from that there are tools like Alexa, Chartbeat, Woopra, KISSmetrics and Spring Metrics that also
gives a fairly incisive analysis of website usage.

Tasks to be performed
1. Set up the account and property

Once you have a Google account, you can go to Google Analytics and click the Sign into Google
Analytics button. You will then be greeted with the three steps you must take to set up Google Analytics.

After you click the Sign Up button, you will fill out information for your website.

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2. Install tracking code in the website at Wix.com

Once you are finished, you will click the Get Tracking ID button. You will get a popup of the Google
Analytics terms and conditions, which you have to agree to. Then you will get your Google Analytics
code.

3. Generate reports through Google Analytics

After you install your tracking code on your website, start track several metrics on real time basis like:

Unique Visitors

Unique Visitors is the number of unduplicated (counted only once) visitors to a particular website over
the course of a specified time period. Unique Visitors comprise of users that have had at least one session
within the selected date range.

Sessions

A session is defined as a group of interactions one user takes within a given time frame on the website.
An user may do tasks like browsing pages, downloading resources and purchasing products during a
session.

Page Views

Page Views is the number of times a Page was viewed. Each time a user visits a Web page, it is called a
page view. Page views, also written "PageViews," are tracked by website monitoring applications to
record a website's traffic. The more page views a website has, the more traffic it is receiving. However,
since a page view is recorded each time a Web page is loaded, a single user can rack up many page views
on one website. Therefore, unique page views are commonly tracked to log the number of different
visitors a website receives in a given time period.

Referrer

The referrer is the page URL that originally generated the request for the current page view or object. In
the case when the visitor is coming from outside the website, the referrer value is the only way of
determining where the visitor came from or who referred the visitor to the website. Furthermore the
referrer URL may be accompanied by parameters that convey additional important information. For
example, the content that was viewed or the keyword that was searched in the case of search portals may
be passed through parameters.

Landing Page

A page intended to identify the beginning of the user experience resulting from a defined marketing
effort.

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Exit Page

The last page on a site accessed during a visit, signifying the end of a visit/session.

Click-Through-Rate (CTR)

Click-through rate (CTR) is the ratio of users who click on a specific link to the number of total users who
view a page, email, or advertisement. It is commonly used to measure the success of an online
advertising campaign for a particular website

Bounce Rate and Exit Rate

Bounce rate is the percentage of users who leave your website from the landing page itself. Bounce
Rate is the percentage that were the only one of the session. Bounce Rate for a page is based only on
sessions that start with that page.

Exit rate is the percentage of visitors who leave your website from a specific page. This has to be beyond
the landing or home page, and every page on your website has its own exit rate.

Conversion

Conversion is the completion of a targeted activity. Examples of conversions are a visitor buying a
product from the webstore, or filling up a form or downloading a product guide. Using Google Analytics,
we can get reports on conversion by keyword, by landing page from organic search, by search engine,
conversion by website and referring URL and also conversion by ad content, keyword, or destination
URL.

Acquisition

The Acquisition Report in Web Analytics tells us where the visitors originated from, such as search
engines, social networks or website referrals. This is a key section which helps to determine which online
marketing tactics are bringing the most visitors to the website.

4. Generate the Google Analytics Report using the above mentioned parameters.

5. Comment upon the performance of your website at Wix.com using the Google Analytics Report.

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Experiment 5

Creating Promotional banner through Canva

Canva is a simplified graphic-design tool, founded in 2012. It uses a drag-and-drop format and provides
access to photographs, vector images, graphics, and fonts. It is used by non-designers as well as
professionals. The tools can be used for both web and print media design

Tasks:

1. Go to Canva.com
2. Create a new Canva account to get started with your banner.
3. Choose from the library, hundreds of professionally designed templates.
4. Upload your own photos or choose from over 1 million stock images.
5. Fix your pictures, add stunning filters and edit text.
6. Save and share.
7. Create a series of banners with different themes with Canva to promote your product.
8. You have to incorporate the banners in your website and also use them for Facebook, Instagram and
Twitter Marketing

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Experiment 6

Facebook Promotion using banners

Facebook is a social networking website that allows registered users to create profiles, upload photos and
video, send messages and keep in touch with friends, family and colleagues. The main features of
Facebook are News Feed and Facebook Messenger. News Feed is the constantly updating list of stories in
the middle of your home page. News Feed includes status updates, photos, videos, links, app activity and
likes from people, pages and groups that you follow on Facebook. News Feed also shows advertisements
in the middle of the pages.

Facebook Messenger is an instant messaging service and software application. Facebook Messenger lets
Facebook users send messages to each other. Complementing regular conversations, Messenger lets users
make voice calls and video calls both in one-to-one interactions and in group conversations.

A Facebook Page is a public profile specifically created for businesses, brands, celebrities, causes, and
other organizations. Unlike personal profiles, pages do not gain "friends," but "fans" - which are people
who choose to "like" a page. Pages can gain an unlimited number of fans, differing from personal
profiles, which has had a 5,000 friend maximum put on it by Facebook. Pages work similarly to profiles,
updating users with things such as statuses, links, events, photos and videos. This information appears on
the page itself, as well as in its fans' personal news feeds.

Facebook Ad is an advertisement created by a business on Facebook that’s served up to Facebook users

based on user activity, demographic information, device use information, advertising and marketing
partner-supplied information, and off-Facebook activity. Facebook Ad can be created by Ad Manager.
You can choose the audience and goal and allocate a budget. The Ad can be in the form of an image,
canvas, video, slideshow, collection or carousel. The Ad can be displayed in Facebook Page, Instagram,
Messenger and Facebook Audience Network.

Facebook Groups are the place for small group communication and for people to share their common
interests and express their opinion. Groups allow people to come together around a common cause, issue
or activity to organize, express objectives, discuss issues, post photos and share related content. When
you create a group, you can decide whether to make it publicly available for anyone to join, require
administrator approval for members to join or keep it private and by invitation only. Like with Pages, new
posts by a group are included in the News Feeds of its members and members can interact and share with
one another from the group.

A Facebook Event is a calendar-based resource which can be used to notify users of upcoming
occasions. Events can be created by anyone, and can be open to anyone or private. The creator can invite
his friends, members of a group, or fans of a page. Facebook events are a great way to spread the word on
upcoming events or occasions, since they are able to reach thousands of people in a short amount of time.
The event also provides an "RSVP" list, which displays lists of invitees grouped by their response.

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Invitees are either placed in "attending," "not attending," "may be
attending," or "hasn't responded" lists. If an invitee RSVPs that they are "attending" the event, it appears
in their news feed to notify their friends. When the date of the event approaches, it is displayed on the
invitees' home pages to remind them.

Tasks to be done

1. Go to facebook.com/pages/create.

Click to choose a Page type.

Fill out the required information.

2. Choose a great username.

3. Give the key details in the About section.

4. Provide as many details as possible in the full About description.

5. Capture attention with a fantastic cover photo visual.

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6. Choose an appropriate profile photo.

7. Ask your Facebook friends to like your Facebook Page.

Once your Page is setup, use the handy invite option to invite all of your Facebook friends (or a group of
your Facebook friends) to like your Facebook Page via a Facebook direct message. This is a great way to
get the ball rolling and start building a following.8.Promote your Facebook Page.

8. Link your Facebook Page with your Webpage in Wix.com

9. Use Facebook Insights to analyze the impact of your facebook campaign

Experiment 7:
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Creating YouTube Channel

Video ads run on YouTube and across the web through the Google Display Network. With more than 1
billion users, YouTube is available in 70+ countries and 60+ languages, and offers rich content from all
over the world. The Display Network reaches over 90% of Internet users worldwide through 2 million
sites and apps (source: ComScore).

By targeting video ads on YouTube and the Display Network, the company can advertise to consumers at
moments that matter. With a wide variety of targeting methods available to the company such as
demographic groups, interests, placements, and remarketing lists, they can reach specific or niche
audiences based on who they are, what they're interested in, and what content they're viewing.

YouTube helps in digital marketing in the following ways:

To create a Video Campaign

To connect with the target audience

You can use AdWords conversion tracking to track and convert the number of people who click on a
video ad.

Tasks to be done

1. Sign into YouTube and click on the user icon at the top right of the screen
2. Click on the gear icon to get to your account’s YouTube Settings

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3. Click on Create a new channel
4. Then choose “Use a business or other name”
5. Add your Brand name and click create
6. Fill in the about section
7. Upload the video shot with mobile phone
8. Promote the YouTube Video in Social Media
9. Measure the impact of your YouTube Marketing Campaign with YouTube Analytics

Experiment 8:

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Twitter Marketing

1. Create a Twitter Profile

Your Twitter profile shows the world who you are, and first impression counts. Each element should
showcase your best content and accurately reflect your message. To create a Twitter profile, you need to
choose @Name, put up your profile picture, write a description with 160 characters, and put up a nice
attractive header image.

There are certain rules and specifications that you need to comply with to create a Twitter profile. The
recommended image size for your profile picture should be 400x400 pixels; the image will be resized in
mobile to fit. The recommended size for a Twitter header image is 1500x500 pixels. On mobile, it’ll be
cropped to a 2:1 aspect ratio. You can use a GIF or PNG file for vector-based and line art images. For
photos, you can upload a JPG or PNG file.

2. Create compelling content to Tweet

Compelling content will help you attract new followers and keep them engaged over time. There’s no
right or wrong number of times you should Tweet each day, or when. Instead, focus on creating a regular
flow of content that’s relevant to your target audience and authentic to your business.

Adding a bold image, video, or GIF to your Tweets adds a touch of personality, and leads to higher Tweet
engagement rates. In fact, people are three times more likely to engage with Tweets that contain videos
and photos. Twitter allows you to attach up to four photos to a single Tweet.

3. Create a Tweeting Strategy/Schedule

Similar to planning for digital marketing, you should also have a set posting schedule for your Twitter
account. Your Tweeting schedule should detail what and when you plan on Tweeting. Your strategy
should outline things like when you’re going to Tweet links to your new posts and other updates.

It’s a good idea to include this as a part of your overall content strategy, particularly if you publish
content across several different platforms like a blog, YouTube, guest posts and media coverage. A
benefit of having a set Tweeting strategy is you can avoid mistakes like only Tweeting out links to your
new blog posts once.

4. Make Tweets Conversational

The way that a lot of brands tweet is very one dimensional. Their Tweets are essentially just broadcasts,
which is not what Twitter is about as we mentioned earlier. Your Tweets shouldn’t consist of only
headlines with a link, inspirational quotes or funny statements. They should open the door for
communication and conversation.

5. Use Twitter Video

Twitter might not be the first platform you think of when it comes to video marketing, but it’s not
something you should overlook. Twitter gives you a couple of options for using videos.

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First, you can use Twitter’s native video feature. This allows you
to record videos up to 140 seconds long and upload them directly to your Twitter stream.

A second option is to use Periscope, which is a live streaming app owned by Twitter. Periscope integrates
into the Twitter so your live streams show up in your followers’ Twitter feeds. Once the stream is over,
the recording is still available for people to watch.

Live video from Twitter’s content partners reached over 31 million views in 2017, so it’s safe to say your
followers are likely interested in consuming your videos.

6. Connect with existing and potential customers

People love to talk to businesses directly on Twitter. The brand manager should be responsive to any
questions, comments, and criticisms that come through tweets. To avoid long exchanges, switch to Direct
Messages to resolve any complex issues. You can also include a deep link in a Tweet that displays a
‘Send a private message’ call-to-action button to enable customers to send you a Direct Message.

Hashtags are a powerful tool that allows you to expand your reach and tap into relevant conversations.
Focus on keywords that are relevant to your business. Best practices recommend using no more than two
hashtags per Tweet. One simple way to incorporate hashtags is by identifying popular events to which
you can link your business in an authentic way.

Retweeting relevant content and replying to Tweets are great ways to maintain a robust Twitter presence.
Positive customer feedback, helpful articles, and messages that align with your business’s authentic voice
are all impactful content to Retweet. When in doubt, remember this rule of thumb: your Retweets reflect
back on your business and should align with your purpose and values.

Experiment 9:

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Instagram Marketing

Instagram was created by Kevin Systrom and Mike Krieger, and launched in October 2010 as a free
mobile app for photo editing and photo sharing exclusively for the iOS operating system. A version
for Android devices was released two years later, in April 2012. After its launch in 2010, Instagram
rapidly gained popularity, with one million registered users in two months, 10 million in a year, and
ultimately 800 million as of September 2017. Today, over five million businesses use Instagram to tell
their stories visually, connect with their fans, and build their brand Instagram was acquired
by Facebook in April 2012 for approximately $1 billion in cash and stock.

Instagram allows users to upload photographs and short videos, follow other users'
feeds, and geotag images with the name of a location. In January 2011, Instagram introduced hashtags to
help users discover both photos and each other. In September 2011, a new version of the app included
new and live filters, instant tilt–shift, high-resolution photographs, optional borders, one-click rotation,
and an updated icon. In August 2015, Instagram started allowing users to upload full-size landscape and
portrait photos and videos onto the service, dropping the previous requirement of a square frame. In
August 2016, Instagram added a zoom feature that allows users to pinch-to-zoom the screen to virtually
zoom in on photos and videos.

Tasks in Instagram Marketing

1. Create an Instagram Account

2. Post the Banner Ad in Instagram

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3. Use filters to make the banner more attractive
4. Write compelling captions
5. Use the right hashtags
6. Run the Instagram Campaign
7. Measure the success with Instagram Analytics

Experiment 10:

Email Marketing
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Email Marketing is the most maligned, yet the most economical mode of marketing to the masses. You
also get a wider geographic reach through email marketing. You can buy customized databases of your
target groups and offer them your products and services using attractive templates. Of all the content
marketing strategies, email marketing has the greatest potential for revenue and growth.

Email marketing is the process of sending messages to people who have given you their email addresses
to entice them to come back to your site. Once there, you can engage them and motivate them to become
paying customers – even if they’ve bought from you before.

Email marketing is a powerful when you have leads travelling through a sales funnel, especially for B2B
companies, and it’s a great way for B2C companies to encourage repeat purchases. Since the buying
process takes a while, you want to do everything you can to make sure potential customers remember you
without being annoying or spamming their email address.

Email marketing is incredibly effective. In fact, companies that use it generate twice as many
leads compared to companies that don’t. And if you automate your email marketing, your customer
conversion rate can increase by as much as 53%! With those two stats alone, email marketing is the best
example of inbound marketing getting results for companies. However, with a structured approach, one
can develop an email marketing strategy that will deliver high yield at low cost.

Email newsletters and email marketing campaigns are a very effective way to stay in touch with your
customers, prospects, associates, and other contacts. Email marketing tools have made it easy to design,

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manage, and track your newsletter, but still we need to follow a
structured step-by-step approach to get success in effectively using newsletters for email marketing
campaigns.

Tasks to be done in E-Mail Marketing

1. Choose Mailchimp as the E-Mail Marketing Platform

2. Build your contact list in MailChimp

3. Create a Campaign and build an Email
4. Create the Header of Email Campaign
5. Create the body of E-mail
6. Enable Auto Responder
7. Enable Tracking
8. Conduct A/B Testing of Emails
9. Start the E-Mail Marketing Campaign

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Experiment 11:

Digital Marketing Final Analysis and Report

Tasks to be done:

1. Analyze the change in ranking of your Web Promotion Page

2. Analyze the performance of your Facebook and Instagram Page
3. Analyze the performance of your YouTube Video
4. Analyse the impact of your Twitter Campaign
5. Analyse the impact of your E-Mail Campaign
6. Create a comprehensive digital marketing strategy to reach out to your targeted customers in an effective
manner.

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