E-Ticket

PNR:  1P547C
ECONOMY

Travel Information
Lahore-Karachi
DATE FLIGHT DEPARTURE ARRIVAL BAGGAGE ALLOWANCE
15-Jul-2021 PF144 04:10 PM 06:00 PM Standard Baggage
Title Passenger(s) Name Ticket Number Lahore - Karachi
MR ZULFIQAR AHMED 6734000348100 Confirm

Agent
Sastaticket 1 (sastaticketapi)
Name:
E-TICKET Thank You for choosing AirSial.
TRAVEL Address: 1A 1B ADAM ARCADE SHAHEED E MILLAT ROAD KARACHI For any flight information please contact
AGENT Phone 021-111747111 AirSial Call Center 021-111-247-742

SASTATICKET 1 (sastaticketapi) at 15-Jul-2021 07:53 AM

Ticket Remarks/ Passenger Contact Info
Remarks Phone 1 Phone 2 Email
API AGENT PAYMENT 923445556987 - [email protected]
Baggage Allowance Ticket Modification & Refunds
Carry-on Baggage For any modification or change of ticket, passenger shall pay modification charges plus the
1 piece of Hand Baggage, not larger than L22+W15+H8 =45 inches weighing not more than 7 kgs/ difference of fare, if applicable.
15lbs, shall be allowed for carriage in the cabin. Refund of ticket is always accepted and processed at the place of purchase of ticket. As such
tickets issued from AIR SIAL's outlets shall be refunded only from AIR SIAL's outlets.
Checked Baggage Online tickets issued on Credit/ Debit Card, through AIR SIAL's website, shall be modified and
Following free baggage allowance is permissible on the following types of fare. refunded only at AIR SIAL's City Ticketing Offices.
Ticket issued on Credit/ Debit Card shall be modified or refunded on production of Original
BAGGAGE WEIGHT LIMITATION
Credit/ Debit Card.
Lahore - Karachi : 1 Piece(s) ( 20KG each)
All applicable taxes and fees are collected at the time of purchase of ticket.
Additional fees will be applied for excess baggage.
Original CNIC/NICOP and/or passport with a photocopy is required for refund of ticket.
- Infant is not entitled to any free baggage allowance. However, a baby cot/ pram can be Ticket cannot be refunded or changed 03 hours before or 06 hours after the departure of
carried free of cost. flight.
- Laptop is free to be carried in person. Only valid tickets can be changed, modified or refunded with the following applicable charges:
- Luggage dimensions should not exceed 54 inches (L+W+H=54).
Ticket Modification & Refunds Policy Modification Charges Refund Charges

Excess Baggage Charges More than 48 hours before flight departure PKR 1,500 PKR 1,500

Extra baggage, over and above the free baggage allowance, shall be charged @ PKR 110 per kgon Within 48 hours to 24 hours before flight
PKR 2,500 PKR 2,500
domestic flights. departure
Terms & Conditions Within 24 hours to before flight departure PKR 3,500 PKR 3,500
Reporting Time
After flight departure and/or no show PKR 4,500 PKR 4,500
Domestic Passenger(s) should report at the airport check-in counter at least 2:00 hours
29 Days after flight departure No Modification No Refund
before scheduled departure time of flight.
Check-in counters shall close 45 minutes prior to flight departure. As such, no passenger shall
be accepted for boarding after a flight is closed. Credit/ Debit Card Policy
Passengers shall be required to present CNIC/ Photo identity at the check-in counter. Ticket issued by credit/ debit card swiping at POS Terminal
Times mentioned on the ticket are local times. Credit/ Debit Card used for purchase of air ticket must be presented, in original, at check-in
counter along with card holder's photo identification. A copy of the photo ID shall be retained at

Validity of Ticket check-in counter.

Tickets remain valid for 29 days from the date of last booked flight. Day of the flight shall not However, if a travelling passenger is not a card holder and he/ she has purchased ticket/s on

be counted. somebody else's Credit/ Debit card from AIR SIAL’s Sales Outlets, in that situation passenger

Expired tickets have no value, whatsoever, and, therefore, cannot be revalidated, refunded or should possess following documents for presenting at check-in counter
modified/ changed. A photocopy of Credit/ Debit Card used for purchase of ticket, duly self-attested, through

In case of delayed, cancelled flight or denied boarding, AIR SIAL shall compensate the signature, by the owner of the card.

passenger as per its Conditions of Carriage. Copy of the photo identity of the Credit/ Debit Card holder, signed and verified by the card

Tickets are non-transferable and non-endorsable. holder him/ herself.

Passenger shall also present his/her own photo identification at the check-in counter

Ticket issued by using credit/ debit card on Airsial website

Ticket purchased online through AIR SIAL website on Credit/ Debit card, the owner of the card
and accompanied passengers shall only be allowed to travel on that ticket. If the owner of the
card is not a part of that journey, then ticketed passenger on that Credit/ Debit card would not be
allowed to travel.
 AIR PASSENGER RIGHTS ( DOMESTICFLIGHTS )

A. LONG FLIGHT DELAYS

1. In case of flight delay of more than 2 to 4 hours (in proportion to flight distance), the airline shall serve refreshments / meals to passengers (according to time of day) and offer
communication facilities & hotel accommodation for the night when necessary (e.g. transit passengers/ outstation passengers who do not have own accommodation).[Article D 12.2.5 & D14
of ANO-001-ATCP-2.0 ]
2. When the delay is more than 5 hours and the passenger decides to discontinue his journey with the airline, the airline shall offer full refund of the unutilized ticket. [Article D 13.4 & D14 of
ANO-001-ATCP-2.0]
3. The airline liability for damage caused by delay in domestic carriage by air of passenger is limited to proven damages which may have been sustained due to the delay or an amount
representing double the sum paid for the carriage, whichever amount may be smaller. Never the less the airline shall not be liable for damage if it proves that it took all measures that could
reasonably be required to avoid the damage or that it was impossible for it to take such measures. [ Rule 19 & 22 (1) of The Fifth Schedule of Carriage by Air Act, 201
B. FLIGHT CANCELLATION
1. Whenever a passenger's flight is cancelled, the operating airline shall give the passenger a choice of either alternative transport to his final destination/ re-routing or full refund of unutilized
ticket. [Article D13 of ANO-001-ATCP-2.0]
2. The airline shall offer hotel accommodation for the night when necessary (e.g. transit passengers/ outstation passengers who do not have own accommodation).[Article D 13 of ANO-001-
ATCP-2.0 ]
3. The airline may also have to compensate the passenger at the same level as for denied boarding, unless it gives him sufficient advance notice (at least 12 hours prior to flight time).
Nevertheless, the airline shall not be liable if it proves that it took all measures that could reasonably be required to avoid the cancellation or that it was impossible for it to take such
measures. [Article D 13 of ANO-001-ATCP-2.0]
C. DENIED BOARDING
1. If a passenger reports at the airline check-in counter before the check-in deadline and fulfils all the requirements but is denied boarding (due to overbooking), the airline shall give the
passenger a choice of either alternative transport to his final destination/ re-routing or full refund of unutilized ticket. [Article D12.3 of ANO-001-ATCP-2.0]
2. In addition to above, if the passenger is not a volunteer, the airline shall pay compensation to passenger equivalent to 50% of the face value of ticket excluding taxes. The compensation may
be halved if the passenger is not delayed for more than 04 hours with alternative transport arrangement. [Article D12.3 of ANO-001-ATCP-2.0]
3. The airline shall offer hotel accommodation for the night when necessary (e.g. transit passengers/ outstation passengers who do not have own accommodation).[Article D12.3 of ANO-001-
ATCP-2.0 ]
D. BAGGAGE LOSS / DAMAGE
1. The airline liability for loss / damage in domestic carriage of baggage is limited to PKR1,000/=per kilogram. [ Rule 22 (2) of The Fifth Schedule of Carriage by Air Act, 2012]
2. A Property Irregularity Report (PIR) is to be lodged by each passenger to the airline for the missing / damaged baggage, immediately on arrival (before exiting terminal building), along with
provision of copy of baggage tag number as evidence / inspection of damaged bag or its contents by airline.
3. Submission of receipts of claimed baggage contents (which are allowed in checked baggage by airline) would strengthen the lost baggage compensation claim of the passenger.
E. DEATH OR INJURY OF PASSENGERS
1. The carrier is liable for damage sustained in case of death or bodily injury of a passenger upon condition only that the accident which caused the death or injury took place on board the
aircraft or in the course of any of the operations of embarking or disembarking. [Rule 17 (1) of The Fifth Schedule of Carriage by Air Act, 2012]
2. The airline liability is as per Article 21 of The Fifth Schedule of Carriage by Air Act, 2012.