1.

An international online car parts business wants customers to find parts for any
vehicle easily. You are asked to implement the following requirement: Customers
muse select a make, model, and year to initiate a vehicle-specific search.

How do you configure the data storage in the application to implement the
requirement?
A.Configure a data page to store the make, model, and year vehicle data.
B.Configure a connection to an external system of record that contains the make,
model, and year vehicle data
C.Configure a static list of the make, model, and year vehicle data.
D.Configure a local data storage of the make, model, and year vehicle data.

ans: B

2. You are implementing a data entry screen to include an asset ID field to track
company equipment. All asset IDs are eight characters in length. The first three
characters are letters followed by a five-digit number.

Which validation approach restricts entries for the asset ID field to the required
format?
A.Validate rule
B.Min/Max characters
C.Text data type
D.Edit Validate rule

ans: D. Edit Validate Rule

3. In which three situations can you use a data transform? (Choose Three)
A.To set the destination location as the arrival location
B.To create a new property after case creation
C.To set the default arrival date to five days in the future
D.To copy the first and last name properties into a single property value
E.To perform an action that allows the user to update a reservation

ans : A, C and D

4. Which two of the following use cases do you implement by using one or more
calculated fields? (Choose Two)
A.A sales representative wants to quote the cost of an insurance policy based on
selected coverage options
B.An accountant wants to list the largest order for the last month, for each
customer account.
C.A project manager wants to estimate the cost of painting a banquet hall based on
labor and materials required
D.A certification manager wants to determine the number of exams conducted at each
testing facility in the current quarter.

ans: A and C

5. Data Transform correct answer:

Set .Quantity Equal To 1

6. A requirement states: The date of birth submitted for first grade students must
be at least five years before September 1 of the current year.

Which three validation methods, when applied in combination, satisfy the

requirement? (Choose Three)
A.When rule
B.Calendar control
C.Date data type
D.Validation rule
E.Edit validate rule

ans: Calendar , Date and Validate rule

7. A data page holds product information. The data page's Reload if older Than
field is set to 15 minutes.
The data page is created at 06:12.
At 06:20 the user requests product information.
At 06:42 the user requests product information.

When is the data page reloaded?

A.06:35
B.06:20
C.06:27
D.06:42

ans: D)06:42

8. Pick list - Collection of applicable discount codes

Field Group - collection of related values that make up a single employee record
Field Group list - collection of unique shipping address associated with the
customer account.

9. In a Human Resources (HR) application, a business architect has developed a new

process for the Onboarding case type. You want to test the process and the fields
to verify the UI elements collect expected results.

When applied in combination, which two configurations allow you to record a set of
interactions and save the test results to verify the process functionality? (Choose
Two)
A.Add explicit assertions on the UI elements
B.Create a unit test for the Onboarding case type
C.Create a scenario test for the Onboarding case type
D.Add validations on the UI elements

ans: A and C

10. Which two conditions do you test with a unit test? (Choose Two)
A.A data page populates without any errors
B.A property value is set correctly by a data transform
C.An application displays user views for 20 users within three seconds.
D.An application is successfully migrated to a test system.

ans: A and B

11. Which two configuration steps do you perform, in combination, to record a unit
test for automated testing? (Choose Two)
A.Select a ruleset configured to store automated test cases
B.Add a test case to the Automated Testing landing page.
C.Add an assertion to define an expected result
D.Select a ruleset that is configured to store the results of the test.

ans: A and C

12. From the employee training portal, an employee opens a new Enrollment case,
submits course selections, and receives an email confirmation. There is an error in
the email confirmation. You must identify the cause of the error by recording a set
of interactions on the portal and testing expected behavior on the data collection
fields.

What three steps, when applied in combination, achieve the required testing?
(Choose Three)
A.Add stage-entry validations on the Enrollment case fields
B.Create a test case for the employee portal.
C.Add assertions on the UI elements to verify correct data collection
D.Run a new Enrollment case from the employee training portal
E.Add field validations on the course selection step.

ans : BCD

13.How do you route an assignment so that any available member of the department
can perform the task?
A.Route the assignment to a work list
B.Route the assignment to the admin user
C.Route the assignment separately to all members.
D.Route the assignment to a work queue.

ans: D

14.
Business - Deliviries per month versus damaged goods
process - customer support cases handled per month
business - profilt margin by types of good sold monthly
business - sales training investment versus annual revenue
process - Average number of days for customer deliveries.

15. A purchase request list report includes columns for case ID and regional cost
center. A manager wants the report to show the total number of purchase requests
for each of the regional cost centers.
How do you configure the report definition?

A.Summarize the regional cost centers by count.

B.Create a filter for each cost center and count the case IDs.
C.Summarize the case ID column by count
D.Define a function for the cost center column to total the case IDs.

ans: C. Summarize the case ID column by count

16. A manager requests a report that contains the following columns: Create Date,
Case ID, Create Operator, and Work Status. You must sort the cases so the case with
the most recent create date appears at the top of the list and descends in order.

How do you design the report definition to support this requirement?

A.Add a filter condition where Create Date is greater than the current date.
B.Make the Create Date the first column in the report.
C.Select Highest to Lowest sort type for Create Date
D.Select Lowest to Highest sort type for Create Date.

ans: C

17. Based on security factors, which two options are considered strong passwords?
(Choose Two)
A.1Lik3Chocolate&StrawberryIcecre@m
B.Pe6@5yst3m$
C.d8073&gxn*,.ki;vnhdf($
D.bluedoor
ans: A, C

18. User A should have application permissions that are identical to User B's
permissions. Unlike User B, User A lacks access to the My Cases page.
How do you grant access to the My Cases page for User A?

A.Update User A to the same role as User B

B.Add the My Cases page to the User A profile.
C.Update the User A account to access the same portal as User
D.Add the My Cases page to the User A role.

ans: A

19. How do you enable field-level auditing for properties?

A.Add an auditing optional action to the case workflow.
B.Enable the auditing feature on the property rule forms.
C.Add a field validation to the case workflow.
D.Enable field-level auditing for the case type.

ans: A. Enable field-level auditing for the case type.

20. Implementation:
Stop or slow a brute force attack by enforcing a waiting period after three failed
attempt - lockout policies
a user is required to verify their identity with one time password sent by SMS text
message - multi factor
Stop or slow a brute force attack by enforcing a challenge response test upon
authentication failure - captcha

21. A government application provides field placeholder values to help users enter
the correct data. The Design Lead has asked you to increase the font size on an
field placeholder value components to help visually impaired users.

Which configuration applies the font styling requirement on the field placeholder
values in the application?
A.Update the existing Default theme text entry
B.Run a case type that uses the component and change the font on the view
C.Add a new theme text entry to the application theme
D.Upload a new application theme

ans: C

22. A car insurance quote requires a view for potential customers to enter
information to process the request.
What are the three primary decisions to make before you add fields to the view?
(Choose Three)
A.Is field entry required?
B.How do users enter values into the field?
C.Do users need to see the field?
D.Does the field require a data source?
E. Are processing actions applied to the field?

ans: A,B and C

23. Users can select a check box to subscribe to a text messaging service.
Selecting the check box displays a field for a user to enter a mobile phone number.

How do you configure the application to display a field for entering a mobile phone
number only when the check box is selected?
A.Use a when condition in a data transform to determine whether to show the mobile
phone number field.
B.Use a when condition in the flow to branch the flow based on case data.
C.Use a circumstance on the check box property to create a rule variant that is
effective when the check box is selected.
D.Use a when condition in the UI form to determine whether to show the mobile phone
number field.

ans: D

24. In an application that sells office supplies, the Payment view displays order
items and collects payment information. In the Payment section rule, the order
items are grouped in a dynamic layout. You find out later that the Order Summary
view must also display the order items.

How do you configure the UI so that the order items display is shared between the
Payment view and Order Summary view?
A.Convert the Payment section layout that contains order items to a section, and
embed this section in the Order Summary section.
B.Build the Order Summary section with a layout inside to group the order items,
similar to the Payment section.
C.Embed the Payment section in the Order Summary section.
D.Reuse the Payment section in the Order Summary view and use a disable when
condition to disable payment information on the Payment section rule.

Ans: D

25.Apartment tenants submit maitenance request that specify their name, address,
request type
and description of the request.
the apartment management company often recieves multiple request from a single
address
about the same issue. the company wants to identify duplicate maitenance request
that are
submitted less than 30 days apart.

which three configurations when applied in combination on the search duplicate

cases step
achieve this goal?
A. Configure the time period for the request date as a weighted condition
B. Configure the apartment address as a weighted condition
C. Configure the apartment address as a basic condition
D. Configure the request type as the weighted condition
E. Configure the tenant name as the basic condition

Ans: A, C and D

26. Select each use case on the left and drag it to the appropriate router on the
right.
Correct Answers:

Team manager must approve all the expense request - Route to the specific
user
An agent who speaks French must work on the case if the
customer indicate prefred language is french - Route based on
business logic
Accounts Recievable must audit incoming billing request - Route based on
Work Queue
Same customer must complete the next data collection form - Route to the current
user

27. Match the correct role:

Advocates for business users - Business Architect
Work with SME and Stakeholders to understand business needs- Business Architect
Design and configures the application - System Architect

Defines application service Level agreement and business rules. - Business

Architect
Contributes techincal implemention skills - System Architect

28.A customer refund case type requires that an auditor recieves email notification
if the refund is greater than twice the price of the item.
which participant role do you select to configure this requirement?

A. Customer
B. Intereseted Individual
C. Owner
D. Work Queue

Ans: Intereseted Individual

29.An Organization request the following behaviour for a case type that allows
customer to place orders for fullfillment.
when the customer logs in :
1. Application identifies the customer upon log in
2. Case types list the last 10 orders placed by the customers
3. Customer can select one of the previous 10 order as the basis of current order.
Match the following :
Previous order - Data pages
Customer Information - System pages
Current order - User pages

30.To qualify the instant loan , an applicant name must earn a monthly income of at
least GBP2000 and cannot exceed GBP2000 in total liability.
How do you enforce these restricitions when requesting an instant loan?

A. Use a validate rule to call two edit validate rules : one for income and one for
liability
B. use two edit validate rules : one for income and one for liability
C. use a single Validate rule with two conditions : one for income and one for
liability
D. use UI Controls to validate the entries in the income and liability fields.

Ans: C

31.An order fullfillment case type allows a customer to update user profile
information during order placement stage.
the user profile consist of three pages.
Account ID and password
Customer contact information

A list of open orders with the status of each order.

How do you configure the case type to allow customers to update any of the user
profile pages at any time during case processing?
A. Add a set of optional actions to the case workflow.
B. Add an alternate stage to the case life cycle.
C. Add an optional process to the case workflow.
D. Add a button for each profile page to each assignment

Ans : A

32.A stake holder prefers to group a set of existing actions into multistep form
.Which work item do you create
in agile workbench to address this change request?
A. Bug
B. Feedback
C. Status
D. User Story

ans : B. Feedback

33.What two user information comprise the data element?

A. the name of the referencing user view
B. the name of the data element
C. the name of the clipboard page
D. the value of the data element.

Ans: B and D

34.When applying for a credit limit increase , customer with standard credit cards
must provide information in an employement
information process . Request from customers with platnium credit cards
automatically skip this process.
What task do you perform to implement this requirement?

A. In the employment information process, add the card type true/false field to the
user view.
B. In the employment information process, add the custom condition to start the
process by testing the card type.
C. In the employement information process, add an approve or reject step to test
the card type.
D. In the employement information process, Validate card type for continued
processing.

Ans: B

35.A life insurance company satellite office in various countries. Each satellite
office has its own queue, Company policy require that life insurance underwriting
is assignment to office based on the resident of the policy owner.
Which routing approach supports this requirement?
A. Route the assignment to the correct work queue using skill-based routing.
B. Route the assignment to the correct work queue using an authority matrix.
C. Route the assignment to a specific underwrite based on business logic.
D. Route the assignment to the correct work queue bawd on business logic.
Ans: D

36.The business process for an automobile insurance claim consists of the following
phases:
• Submission: The customer contacts a customer service representative (CSR) to file
the claim.
• Review: An adjuster reviews the claim, assesses the damages to each vehicle, and
provides an estimate of the cost of repairs.
• Repair: A third patty performs the repairs on each vehicle, communicating with
the adjuster and customer as necessary.
• Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
A. Review
B. Verification
C. Repair
D. Submission
Ans: C

37.Hospital Staff members enter appointment details including relevant patient

information , diagnoses, lab orders and prescribed medication. this information is
aggregated in the patient visit summary view. patient recieves a copy of this view
through email.
which two configuration applied in combination achieve this behaviour?

A. Add a create PDF automation that references the patient visit summary review.
B. Add a send email step and enable option to include attachments.
C. Add a send email step and compose the message to reference the relevant
properties.
D. enable email notifications on the case type.

Ans: A and B

38.You are developing a case type to process visa applications. As part of the
process, applicants need to schedule an interview with the consulate.. A child case
is created for the interview process and assessment. Following the interview, it
typically takes 48 hours for consulate that to reach a decision. For the visa case
to proceed to applicant notification, the interview case needs to be resolved.
How do you configure a case to achieve the required behavior?
A. Add a Create step creates the interview child case, Following the step, add a
Wait step that pauses the parent case unit 48 hours have elapsed.
B. Add a Create step creates the interview child case, Following the step, add a
Wait step that pauses the parent case unit the interview case reaches a status of
Resolved and after 48 hours have elapsed.
C. Add a Create step creates the interview child case, Following the step, add a
Wait step that pauses the
parent case unit the interview case status of Resolved.
D. Add a Create step creates the interview child case, There is no need to add a
wait step.

ans: C

39.You are designing a form for an online bookstore to show new arrivals. which
layout to be used to display the book pictures ?
Repeating Dynamic layout

40.which issue do you address by simulating the data source ?

A. you need to test a save plan for a savable data page that updates cost of
coverage options for insurance policies.
B. In Production , the customer database needs to be taken off line overnight for
scheduled maintenance
C. The product database moves to a new data source accessible by a web service that
is not yet configured.
D. During staging you need to access relaistic customer data without exposing
personally identifying information
to presenters.

Ans: C

41.Customers check their membership status with a company loyalty program by

entering their full name and member ID.
once the membership status is returned, customer either abandons the case or make
changes to their membership.
if the member choose to make changes, a case ID is assigned to the request.
Which two configurations when applied in combination achieve this behaviour?

A. configure the stage to resolve the case.

B. configure the case type to create temporary case.
C. add the decision step to the process.
D. add the persist case step to the case life cycle.

Ans: B and D

42.Which two dependencies do you directly enforce with a wait step ?

A. pausing a case until a predetermined time expires.

B. pausing a case until a user submits a specified value.
C. pausing a case until another case reaches a specified status
D. pausing a case until a new child case is created.

Ans: A and C

43.Before development , your team creates a spreadsheet with work items to populate
the backlog
Al work items that describe business requirement are priortized as must have .
you also create work items to address.

A future enhancement request to group a set of existing steps into a multistep form
A dropdown list that is missing one of the required options . This work items is in
progress because
the missing option prevents work being done.

How do you populate the backlog directly from spreadsheet?

A. Create Bug
B. Create Feedback
C. Import Stories
D. Create Stories

Ans : C

44.A home loan application requires approvals from the legal team manager and
finance team manager.
the legal team manager must approve before finance team manager.
how do you configure this requirement?

A. Create an approval process for each manager in parallel

B. Apply business logic to route a single assignment in correct order
C. Create an approval step with cascading approval.
D. Route an assignment to a work queue where both roles have access.

Ans: C

45.In an insurance claim application ,you have the following requirement

All claim must be resolved within one week.
To meet this requirement you configure a service level. where should the service
level be
configured?
A. Process
B. Stage
C. case type
D. Step

Ans: Stage

46. A hotel booking application allows customers to change rooms after making a
reservation. The status of each room in each hotel is stored on a data page sourced
from a database table.
Which two configuration options do you use to update the database table when a
customer changes rooms? (Choose two.)
A. A When rule to trigger the database update
B. An editable data page containing the room information
C. A savable data page containing the room information
D. A data transform to copy updates to the data page

Ans: C, D

47. A development team plans to enhance functionality of an existing application by

changing several user interface rules. The team would like to pilot the
enhancements to a small group of users before rolling the changes out to the entire
user base.
What approach maximizes reuse and maintainability?

A. Place the updated rules into a new minor version of the ruleset and include the
new ruleset version in a new application.
B. Place the updated rules into a new ruleset and include the new ruleset in a new
application.
C. Place the updated rules into a new ruleset and include the new ruleset in a new
version of the application.
D. Place the updated rules into a new minor version of the ruleset and include the
new ruleset version in a new version of the application

Ans: D

48. Which configuration informs a user by Email when an assignment is added to the
user worklist?
A. Configure the case type to send assignment notification to assigned users.
B. Add a send email step to the process after the assignment to notify the assigned
user.
C. Configure a service level to send a notification to the assigned user.
D. Add a send notification step to the process after the assignment to notify the
assigned user.
Ans: A

49. Users are spending excess time researching duplicate cases to determine whether
to process or resolve the cases. Which two options allow you to reduce the number
of potential duplicate cases? (Choose two)
A. Decrease the weighting threshold.
B. Increase the weights of the weighting conditions.
C. Increase the weighting threshold.
D. Decrease the weights of the weighting conditions.
Ans: C, D

50. Users create Insurance Coverage Request Cases to authorize insurance payments.
Users enter information that includes the name of the patient, the date of the
procedure and the type of the procedure. After entering the information, user
submits the request for a review of the patient's insurance policy. Because
multiple users enter requests, duplicate request can occur. A request is considered
a duplicate if the patient name, procedure type, procedure date match an existing
request. You have been given two requirements:
- Ensure that users can identify duplicate requests.
- If a case is duplicate, it is not written to the database. Otherwise, write the
case to the database.

Which two options configure application so that users can identify duplicate
requests? (Choose two)
A. Add a duplicate search step to the case life cycle design.
B. Configure a duplicate search decision table and add it to a Decision shape
C. Configure weighted conditions.
D. Configure a validate rule to validate matching cases.
Ans: A,C

51. Users create Insurance Coverage Request Cases to authorize insurance payments.
Users enter information that includes the name of the patient, the date of the
procedure and the type of the procedure. After entering the information, user
submits the request for a review of the patient's insurance policy. Because
multiple users enter requests, duplicate request can occur. A request is considered
a duplicate if the patient name, procedure type, procedure date match an existing
request. You have been given two requirements:
- Ensure that users can identify duplicate requests.
-If a case is duplicate, it is not written to the database. Otherwise, write the
case to the database.
Which two steps satisfy the requirement that only non-duplicate requests are
written to the database ? (Choose two)
A. Configure the case type to instantiate temporary cases.
B. Configure a create case step to instantiate temporary cases.
C. Add a persist case flow action to the case life cycle design.
D. Add a persist case step to the case life cycle design.

Ans: A, D

52. You are configuring duplicate case search logic in a case type. How do you
ensure that resolved cases are not evaluated as potential duplicates?
A. Add a must match condition where the work status of the current case does not
contain “Resolved”
B. Add a weighted condition where the work status of potential duplicates does not
contain “Resolved”
C. Add a weighted condition that evaluates the work status of current and existing
cases where work status equals “Resolved” and has a weight of “0”
D. Add a must match condition where the work status of potential duplicates does
not contain “Resolved”.
Ans : D

53. A duplicate case search contains two weighted conditions in which a property
value in the current case is compared to the same property value in the existing
case. After processing multiple cases that have two matching data values, duplicate
case search does not identify any duplicates.
What two approaches do you take to diagnose the cause? (Choose two)
A. Verify that the case type is instantiated as a temporary case.
B. For each weighted condition, verify that you have prefixed the keyword Primary
to the value in the current case.
C. For each weighted condition, verify that you have prefixed the keyword Primary
to the values in the existing case
D. Verify that the total weights of the matching conditions match or exceed the
threshold.
Ans : B,D
54. You are not able to identify duplicate cases. Which two you will check ?
A.Weighted condition not exceeding
B.Check weights are not matching threshold/exceeding
C. Check basic conditions are met

55. In the first step in a case type, the user compares data on a form to the data
on a customer account. If the data matches, the case is resolved. If the data does
not match, the user advances the case to update the account. Management only wants
a record of the cases that update an account. What two configuration options do you
use to implement this requirement ? (Choose Two)
A. Add a persist case shape after the first step.
B. Configure the starting flow to instantiate the case type as a temporary case.
C. Apply a when condition to the first step to persist only cases requiring
updates.
D. Configure the first step to instantiate the case type as a temporary case.
Ans : A,B