Creating Lasting Change Summary Cards

CREATING LASTING CHANGE™
Summary Cards
Dear friend,
Leadership is more than a title or a box on an
organizational chart. True leadership comes from
the ability to effect positive change in others.
Learning how to help others create and sustain
change will impact every area of your life, from
your family to your work team to your community.
These Summary Cards are your portable reminders
to support you as you move through your day. Just
select the cards with the skills you’re currently
working on and carry them with you in your pocket,
bag or car. Consistency is key!
Remember, for changes to be of any true
value – for yourself or others – they’ve got
to be lasting and consistent.
Live with Passion!
Tony Robbins
There is a powerful
driving force inside
every human being that,
once unleashed,
can make any vision,
dream or desire a reality.

HUMAN NEEDS
PSYCHOLOGY
Human Needs Psychology answers
the age-old question: Why do we do
the things we do?
Its aim is to help people eliminate
existing disempowering patterns
and create new positive patterns
to make consistent choices for
long-term fulfillment.
Ideally, these positive patterns:
- Feel good
- Are good for the individual
- Are good for others
- Serve the greater good
DAY 1:
CREATING LASTING CHANGE™ ART OF LEADERSHIP
THE TRIAD: THE 3
MOLDERS OF MEANING
Three factors shape all decisions we
make in the moment:
1. Patterns of Physiology
How you use your physical
body – breath, posture,
movement, etc.
2. Patterns of Focus
Whatever you focus on, you
will feel.
3. Patterns of Language / Meaning
The meaning of our experiences
change as soon as we put words
to them.
DAY 1:
MODEL OF THE WORLD:
THE 3 FORCES OF DESTINY
Our Model of the World affects our
long-term decisions.
Force 1: The Driving Force
Your 6 Human Needs
(The Target)
Force 2: The Guiding Force
Your Belief Systems
(The Rulebook of Life)
Force 3: The Fuel of Choice
Emotions (Where You Live)
These three forces create the filter
through which we interpret life and
then make decisions.
DAY 1:
THE 6 HUMAN NEEDS
There are six fundamental needs
that every person has in common.
All behavior – positive, negative or
neutral – is simply an attempt to meet
these needs.
Certainty
Uncertainty
Significance
ction / Lo
onne ve
C
Growth
Contribution
YOU CAN MEET ANY OR ALL OF

THESE NEEDS BY CHANGING
EITHER YOUR PERCEPTION OR
PROCEDURE.
DAY 1:
THE FORMULA
FOR HAPPINESS
When someone’s present Life
Conditions (LC) don’t match their
core expectations, or Blueprint (BP),
they will experience unhappiness.
To help others transform their lives,
help them create equality between
their Life Conditions and their Blueprint.
LC = BP
To create equality, you can help them:
1. Change their Life Conditions
2. Change their Blueprint
DAY 1:
You don’t always
get your goals,
but you always
get your standards.

3 QUESTIONS FOR
CHANGE LEADERSHIP
1. What does this person really want
and need?
2. What's preventing them from
getting it?
- What state are they in?
- What is their Model of
the World?
3. How can you help them get from
where they are to where they
want to be?
DAY 2:
CREATING LASTING CHANGE™ THE 7 MASTER STEPS
THE 7 MASTER STEPS
Step 1: Connect: Understand &
Appreciate Their World
Step 2: Connect & Get Leverage:
Find What Makes Change
a Must
Step 3: Interrupt & Annihilate the
Limiting Patterns
Step 4: Define the Problem in
Solvable Terms
Step 5: Create Empowering
Alternatives
Step 6: Condition the Change:
Until It Becomes a Habit
Step 7: Test & Check for Ecology:
Link to a Higher Purpose &
Empowering Environment
DAY 2:
CREATING LASTING CHANGE™ THE 7 MASTER STEPS
Change is never
a matter of
ability, but
always a matter
of motivation.

THE 7 ELEMENTS OF
THE GUIDING FORCE
The seven categories of beliefs that
affect how people create meaning in
their life:
1. Global Belief System (B.S.)
2. Identity
3. Values: Deepest Desires /
Greatest Fears
4. Rules: The Source of Heaven
or Hell Within
5. Vehicles / Virtual Villains
6. Situation Specific Beliefs (SSBs)
7. Metaprograms
DAY 3: UNDERSTAND &

CREATING LASTING CHANGE™ APPRECIATE THEIR WORLD
MIXING IN THE FUEL
OF CHOICE
A person’s fuel of choice is
the emotions they experience
consistently.
Pay attention to:
- Their most dominant emotional
states.
- The pattern of their body /
physiology, focus and language.
- How they use the environment to
meet their needs.
DAY 3: UNDERSTAND &

CREATING LASTING CHANGE™ APPRECIATE THEIR WORLD
You can't
influence
someone
when you're
judging them.

5 KEYS TO GET LEVERAGE
1. Understand their world so you
can identify what could be points
of leverage.
2. The “right” leverage is different
for different people.
3. Leverage must be immediate.
4. Find the leverage that meets the
person’s needs, Model of the
World and beliefs.
5. It may take a few tries to find the
right leverage.
DAY 4:
CREATING LASTING CHANGE™ GET LEVERAGE
USE FRAMING TO
GET LEVERAGE
1. Pre-Framing: Tell someone in
advance what to pay attention
to and what it is going to mean
to them.
2. Re-Framing: Change what an
existing problem means by having
them see it through another frame
of reference.
3. De-Framing: Destroy the frame of
reference for someone caught up
in a particular element.
DAY 4:
4 KEYS TO FRAMING
1. Rapport is essential.
2. Use questions whenever
possible.
3. Interrupt their pattern to put
them in a new state.
4. Constantly change their
physiology without their
awareness.
DAY 4:
There are no
unresourceful
people, only
unresourceful
states. We always
have a choice.

PATTERN INTERRUPTS
All change is simply the interruptions
of patterns.
1. Break the pattern.
2. Reinforce the new pattern.
3. Condition the change.
THE OUTCOME IS TO
CONSISTENTLY, APPROPRIATELY
AND OUTRAGEOUSLY
INTERRUPT THE PATTERN TO
CREATE NEW CHOICES AT ANY
MOMENT IN TIME.
DAY 5:
CREATING LASTING CHANGE™ INTERRUPT THE PATTERN
3 PRIMARY PATTERNS
TO BREAK
1. Patterns of Physiology
Temperature, body language, facial
expressions, tonality, tempo, etc.
2. Patterns of Focus
Do or say something that’s
outside of what’s considered
“acceptable.”
3. Patterns of Language / Meaning
Interrupt habitual words or
meanings.
DAY 5:
DISTINCTIONS FOR
BREAKING PATTERNS
Questions: Use questions to find out
what’s going on AND as a resource
for breaking patterns.
Be Aware: Most controlling patterns
are unconscious.
Find the Source: Look for consistent
emotional patterns that degrade the
quality of the person’s life.
DAY 5:
Successful people
get better answers
because they ask
better questions.

DEFINE THE PROBLEM IN
SOLVABLE TERMS
1. Define the problem. What do they
really want?
2. Help the person define what is
lost. What needs or feelings need
to be restored?
3. Look for what’s really stopping
them, not what they think is
stopping them.
OFTEN, THE SOLUTION CAN

BE FOUND BY CHANGING THE
FILTER OF HOW THE PERSON IS
LOOKING AT THE SITUATION.
DAY 6:
CREATING LASTING CHANGE™ DEFINE THE PROBLEM
PATTERN RECOGNITION
Once you understand the pattern a
person is running, you can then utilize
that pattern to create change.
1. Recognize the pattern.
2. Utilize the pattern to create
change.
3. Start creating new empowering
patterns.
PATTERN RECOGNITION
IS POWER!
DAY 6:
3 LEVELS OF MASTERY
1. Change your state in a moment.
Lead yourself.
2. Change your state in any
environment or context.
Make your worst your best.
3. Consistently live in a peak state.
Condition the emotional habits to
live at the peak.
DAY 6:
DECISIONS
SHAPE DESTINY
All decisions are controlled by what
we link to pain and pleasure.
The 3 Sources the Brain Uses to
Process Pain:
1. What’s unique to the situation.
2. What’s happened recently.
3. What’s happened consistently.
DAY 6:
2 ELEMENTS
OF EVALUATION
1. Your State: The state you’re
in determines how you’ll
make evaluations.
2. The Questions You Ask Yourself:
- Your Primary Question:
the dominant question that
consistently filters your
conscious and unconscious
thinking.
- Questions you ask yourself on
a day-to-day basis.
DAY 6:
QUESTIONS THAT ACCESS
NEW RESOURCES
Problem-Solving Questions:
1. What can I learn from this?
2. What’s great about this?
3. What is not perfect yet?
4. What am I willing to do to make it
the way I want it?
5. What am I willing to stop doing to
make it the way I want it?
6. How can I enjoy the process?
Questions That Create Success:
1. Did I give / Am I giving my full effort?
How can I give my full effort now?
If I were to give my full effort, what
would happen?
2. Did I learn / Am I learning something?
How can I begin to learn something
new? If I begin learning now, what
will happen?
DAY 6:
People who fail
focus on the pain
of the process.
People who succeed
focus on the pleasure
of the outcome.

DEFUSING NEGATIVE
WORDS / PHRASES
Angry Disenchanted
Depressed Calm before action
That stinks That’s a little aromatic
Failed Learning
I hate... I prefer...
Irritated Stimulated
Overwhelmed Popular
Rejected Misunderstood
Lonely Unoccupied
THE LABEL YOU PUT ON

YOUR EXPERIENCE BECOMES
YOUR EXPERIENCE.
DAY 7: CREATE
CREATING LASTING CHANGE™ EMPOWERING ALTERNATIVES
AMPLIFYING POSITIVE
WORDS / PHRASES
Comfortable Smashing
Determined Unstoppable
Fast Ballistic
Fortunate Unbelievably blessed
Great Phenomenal
Interested Enthralled
Enjoy Relish
Paying attention Incredibly focused
Smart Brilliant
Good Ecstatic
EXPAND YOUR VOCABULARY;

EXPAND YOUR LIFE.
DAY 7: CREATE
VEHICLE ANALYSIS
Vehicles are the methods a person
uses to try to meet their needs.
1. Help someone identify negative or
disempowering vehicles. Vehicles
can include things like a job, a
relationship, eating, drinking,
smoking, shopping, donating time
to charity, etc.
2. Exchange disempowering for
vehicles that can meet the same
needs in a more empowering,
fulfilling manner.
DAY 7: CREATE
ANCHORING
An anchor is a created association
between a specific stimulus and a
specific state.
The stimulus can be:
- Sight
- Sound
- Touch
- Smell
Any time you learn to associate an
emotional state with a particular
trigger, in the future all you have to do
is turn on the trigger and you will feel
the state.
DAY 8:
CREATING LASTING CHANGE™ CONDITION IT
4 STEPS TO CREATE
AN ANCHOR
Step 1: Catch the person in a
peak state or put them in
a peak state.
Step 2: At the peak state, consistently
do something unique.
Test to see if it works:
Step 3: Interrupt their pattern.
Step 4: Re-fire the trigger.
GETTING RID OF A
NEGATIVE ANCHOR
Step 1: Create a series of positive
anchors more powerful than
the negative one.
Step 2: Put the person in a peak
state and at the peak do
something unique.
DAY 8:
CREATING LASTING CHANGE™ CONDITION IT
Every day in every
way I’m getting
stronger and stronger.
Every day in every
way I’m getting
happier and happier.
All I need is
within me now.
HELP OTHERS CREATE
AN EMPOWERING
PEER GROUP
- Help them identify environments
that support the changes they
want to make.
- Encourage them to join a positive
organization or group.
- Have them get an accountability
partner.
- Help them identify a role model or
mentor they can connect with.
THE QUALITY OF YOUR LIFE

IS A DIRECT REFLECTION OF
THE EXPECTATIONS OF YOUR
PEER GROUP.
DAY 9:
CREATING LASTING CHANGE™ EMPOWERING ENVIRONMENT
10 WAYS TO
TRANSFORM IDENTITY
1. Give the person an experience
that transforms their identity.
2. Help them change their
physiology.
3. Help condition them to live in
empowering emotional states.
4. Enhance and affirm their identity
through incantations.
5. Enroll their peer group to help
shape their identity.
6. Use positive reinforcement.
7. Help them link so much pain to the
old identity that they have to shift.
8. Get them to act “as if.”
9. Provide a more compelling future.
10. Help them master more skills.
DAY 9:
WHAT IT TAKES TO BE
A GREAT LEADER
1. Show up as a leader in terms of
your state. Align your state with
your standards.
2. Create and maintain rapport.
Little things matter, like giving a
sincere compliment.
3. Be able to truly have the
capacity to make others feel
loved and significant.
LEADERSHIP IS NOT JUST

A SKILL. IT’S A STATE OF
CARING, RAPPORT AND
A SET OF CONSISTENTLY
HELD STANDARDS.
DAY 9:
Great leadership –
quality leadership –
is servant leadership.

MEASURING YOUR
DEPTH OF LEADERSHIP
What is your depth of impact?

Level 1: Leadership in the moment.
Level 2: Leadership in a challenging
context.
Level 3: Leadership across contexts.
Level 4: The ability to influence
others for the greater good.
THE STRONGER YOU ARE AT

YOUR ABILITY TO PENETRATE
ANOTHER HUMAN BEING’S
SOUL, THE GREATER A LEADER
YOU ARE.
DAY 10:
CREATING LASTING CHANGE™ BREADTH & DEPTH
MEASURING YOUR
BREADTH OF LEADERSHIP
What is your scale of influence?

Scale 1: You are able to influence
yourself consistently for
the greater good.
Scale 2: You can lead other
people individually.
Scale 3: You are able to influence
a large number of people
at whatever depth you’ve
mastered.
Scale 4: You create a culture.
DAY 10:
CREATING LASTING CHANGE™ BREADTH & DEPTH
Now I am the voice.
I will lead, not follow.
I will believe, not doubt.
I will create, not destroy.
I am a force for good.
I am a leader.
Defy the odds.
Set a new standard!
Step up!

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CREATING LASTING CHANGE™