02014R1300 — EN — 16.06.2019 — 001.

001 — 1

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►B COMMISSION REGULATION (EU) No 1300/2014

of 18 November 2014
on the technical specifications for interoperability relating to accessibility of the Union's rail system
for persons with disabilities and persons with reduced mobility
(Text with EEA relevance)
(OJ L 356, 12.12.2014, p. 110)

Amended by:

Official Journal

No page date
►M1 Commisson Implementing Regulation (EU) 2019/772 of 16 May 2019 L 139 I 1 27.5.2019
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COMMISSION REGULATION (EU) No 1300/2014
of 18 November 2014
on the technical specifications for interoperability relating to
accessibility of the Union's rail system for persons with disabilities
and persons with reduced mobility
(Text with EEA relevance)

Article 1
Subject matter

This Regulation establishes the technical specification for interoper­

ability (TSI) relating to accessibility of the Union's rail system for
persons with disabilities and persons with reduced mobility, as set out
in the Annex.

Article 2
Scope

1. The TSI shall apply to the infrastructure, operation and traffic

management, telematics applications and rolling stock subsystems as
described in point 2 of Annex II to Directive 2008/57/EC and in
point 2.1 of the Annex to this Regulation. It shall cover all aspects of
these subsystems which are relevant to accessibility for persons with
disabilities and persons with reduced mobility.

2. The TSI shall apply to the following networks:

(a) the trans-European conventional rail system network as defined in

Annex I, section 1.1 of Directive 2008/57/EC;

(b) the trans-European high-speed rail system network as defined in

Annex I, section 2.1 of Directive 2008/57/EC;

(c) all other parts of the network.

The TSI shall not cover the cases referred to in Article 1(3) of Directive
2008/57/EC.

3. The TSI shall apply to all new infrastructure or rolling stock

subsystems of the rail system in the Union, referred to in paragraph
1, which is placed in service after the date of application provided for in
Article 12, account being taken of points 7.1.1 and 7.1.2 of the Annex.

4. The TSI shall not apply to existing infrastructure or rolling stock

of the rail system in the Union, referred to in paragraph 1, which is
already placed in service on the network (or part of it) of any Member
State at the date of application provided for in Article 12.

5. However, the TSI shall apply to existing infrastructure and rolling

stock of the rail system in the Union, referred to in paragraph 1, when it
is subject to renewal or upgrading in accordance with Article 20 of
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Directive 2008/57/EC, having regard to Article 8 of this Regulation and
point 7.2 of the Annex to this Regulation.

Article 3
Conformity assessment

1. The procedures for conformity assessment of interoperability

constituents and subsystems set out in Section 6 of the Annex shall
be based on the modules established in Commission Decision
2010/713/EU (1).

2. The type or design examination certificate of interoperability

constituents shall be valid for a five year period. During that period,
new constituents of the same type are permitted to be placed into
service without a new conformity assessment.

3. Certificates referred to in paragraph 2 which have been issued

according to the requirements of Decision 2008/164/EC remain valid,
without a need for a new conformity assessment, until the expiry date
originally established. In order to renew a certificate the design or type
shall be re-assessed only against new or modified requirements set out
in the Annex to this Regulation.

4. Universal toilet modules which have been assessed against the

requirements of Commission Decision 2008/164/EC shall not be re-
assessed when they are intended for rolling stock of an existing
design as defined in Commission Regulation (EU) No 1302/2014 (2).

Article 4
Specific cases

1. With regard to specific cases referred to in Section 7.3 of the

Annex, the conditions to be met for the verification of interoperability
in accordance with Article 17(2) of Directive 2008/57/EC shall be the
applicable technical rules in use in the Member State which authorises
the placing in service of the subsystems covered by this Regulation.

2. By 1 July 2015, each Member State shall inform the other

Member States and the Commission about:

(a) the technical rules referred to in paragraph 1;

(b) the conformity assessment and verification procedures to be carried

out with a view to applying the national rules referred to in
paragraph 1;

(1) Commission Decision 2010/713/EU of 9 November 2010 on modules for the

procedures for assessment of conformity, suitability for use and EC verifi­
cation to be used in the technical specifications for interoperability adopted
under Directive 2008/57/EC of the European Parliament and of the Council
(OJ L 319, 4.12.2010, p. 1).
(2) Commission Regulation (EU) No 1302/2014 of 18 November 2014
concerning a technical specification for interoperability relating to the
‘rolling stock — locomotives and passenger rolling stock’ subsystem of the
rail system in the European Union (see page 228 of this Official Journal).
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(c) the bodies designated in accordance with Article 17, paragraph 3, of
Directive 2008/57/EC appointed to carry out the conformity
assessment and verification procedures with respect to the specific
cases set out in Section 7.3 of the Annex.

Article 5
Projects at an advanced stage of development

In accordance with Article 9(3) of Directive 2008/57/EC, each Member

State shall communicate to the Commission, within one year of the
entry into force of this Regulation, a list of projects being implemented
within its territory and that are at an advanced stage of development.

Article 6
Innovative solutions

1. Technological progress may require innovative solutions, which do

not comply with the specifications set out in the Annex or for which the
assessment methods set out in the Annex cannot be applied.

2. Innovative solutions may concern the infrastructure and rolling

stock subsystems, their parts and their interoperability constituents.

3. If an innovative solution is proposed, the manufacturer or his

authorised representative established within the Union shall state how
it deviates from the relevant provision of the TSI set out in the Annex
and submit it to the Commission for analysis. The Commission may
request the Agency's opinion on the proposed innovative solution and,
where appropriate, may consult relevant stakeholders.

4. The Commission shall deliver an opinion on the proposed inno­

vative solution. If this opinion is positive, the appropriate functional and
interface specifications and the assessment method needed in the TSI to
enable use to be made of this innovative solution shall be developed and
subsequently incorporated in the TSI during the revision process. If the
opinion is negative, the innovative solution proposed cannot be applied.

5. Pending the revision of the TSI, the positive opinion delivered by

the Commission shall be considered as acceptable means of compliance
with the essential requirements of Directive 2008/57/EC and may be
used for the assessment of subsystems and projects.

Article 7
Inventory of Assets

1. Each Member State shall ensure that an inventory of assets is

established and implemented with a view to:

(a) identifying barriers to accessibility;

(b) providing information to users;

(c) monitoring and evaluating progress on accessibility.

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2. The Agency shall set up and run a working party in charge of
making a proposal for a recommendation as regards the minimum
structure and content of data to be collected for the inventories of
assets. The Agency shall submit a recommendation to the Commission,
including on content, data format, functional and technical architecture,
operating mode, rules for data input and consultation, and rules for self-
assessment and designation of the entities responsible for data provision.
In order to identify the most viable solution, the recommendation shall
take into account the estimated costs and benefits of all the technical
solutions considered. It shall include a proposal for the timing of the
establishment of the inventories of assets.

3. On the basis of the recommendation referred to in paragraph 2,

chapter 7 of the Annex shall be updated in accordance with Article 6 of
Directive 2008/57/EC.

4. The scope of these inventories of assets shall extend at least to:

(a) public areas of stations dedicated to the transport of passengers as

defined in point 2.1.1 of the Annex;

(b) rolling stock as defined in point 2.1.2 of the Annex.

5. The inventory of assets shall be updated to incorporate data on

new infrastructure and rolling stock and on renewal or upgrading work
done to existing infrastructure and rolling stock.

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Article 7a
Collection, maintenance and exchange of accessibility data

1. Within nine months after 16 June 2019, each Member State shall
decide which entities are in charge of collecting, maintaining and
exchanging the accessibility data.

2. Member States may ask the Commission for an extension of the

time limit. This extension shall be exceptional, duly justified and limited
in time. In particular it is considered to be justified if the data collection
tool and the operating modes as set out in the Annex of this regulation
are not made available and fully operational by the European Union
Agency for Railways two months following its entry into force.

3. For each station, there shall be an entity responsible for

exchanging the accessibility data.

4. Collection and conversion of data shall be finalised within 36

months following the entry into force of this Regulation.

5. Until the architecture for data exchange described in sections 7.2,

7.3 and 7.4 of Annex I to Commission Regulation (EU) No
454/2011 (1) is completely operational, the exchange of the accessibility
data shall consist of transfer of that data to the European Railway
Stations Accessibility Database (ERSAD) hosted by the European
Union Agency for Railways.

(1) Commission Regulation (EU) No 454/2011 of 5 May 2011 on the technical

specification for interoperability relating to the subsystem ‘telematics appli­
cations for passenger services’ of the trans-European rail system (OJ L 123,
12.5.2011, p. 11).
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Article 8
National Implementation Plans

1. Member States shall adopt national implementation plans,

including at least the information listed in Appendix C of the Annex,
with a view to progressively eliminating all identified barriers to
accessibility.

2. The national implementation plans shall be based on existing

national plans and, subject to availability, on the inventory of assets
referred to in Article 7, or on any other relevant and reliable source of
information.

The scope and speed of implementing national plans shall be decided by

Member States.

3. The national implementation plans shall run over a period of at

least 10 years and shall be updated regularly, at least every five years.

4. The national implementation plans shall contain a strategy,

including a prioritisation rule laying down the criteria and priorities
for stations and units of rolling stock to be designated for renewal or
upgrading. This strategy shall be formulated in cooperation with infra­
structure manager(s), station manager(s), railway undertaking(s) and, if
needed, other local authorities (including local transport authorities).
Representative associations of users including disabled persons and
persons with reduced mobility shall be consulted.

5. In each Member State, the prioritisation rule referred to in

paragraph 4 shall replace the rule set out in Appendix B of the
Annex which shall apply until the adoption of the national implemen­
tation plan in that Member State.

6. Member States shall notify their national implementation plans to

the Commission no later than 1 January 2017. The Commission shall
publish the national implementation plans, and any subsequent revisions
notified according to paragraph 9, on its website and inform Member
States about them through the Committee established by Directive
2008/57/EC.

7. Within six months of completion of the notification process, the

Commission shall draw up a comparative overview of the strategies
contained in the national implementation plans. On the basis of this
overview, and in cooperation with the advisory body referred to in
Article 9, it shall identify common priorities and criteria to further the
implementation of the TSI. These priorities shall be integrated in chapter
7 of the Annex during the revision process pursuant to Article 6 of
Directive 2008/57/EC.

8. Member States shall revise their national implementation plans in

accordance with the priorities referred to in paragraph 7 within
12 months of the adoption of the revised TSI.

9. Member States shall notify the revised national implementation

plans referred to in paragraph 8 and any other updates of the national
implementation plans referred to in paragraph 3 to the Commission not
later than four weeks after their approval.

Article 9
Advisory body

1. The Commission shall establish an advisory body to assist the

Commission in closely monitoring implementation of the TSI. This
advisory body shall be chaired by the Commission.
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2. The advisory body shall be established no later than 1 February
2015, and shall consist of:

(a) Member States wishing to participate;

(b) representative bodies from the railway sector;

(c) representative bodies of users;

(d) the European Railway Agency.

3. The tasks of the advisory body shall include:

(a) monitoring the development of a minimum data structure for the

inventory of assets,

(b) supporting Member States in the completion of their inventories of

assets and implementation plans,

(c) assisting the Commission in monitoring implementation of the TSI,

(d) facilitating exchanges of best practices,

(e) assisting the Commission in identifying the common priorities and

criteria for the implementation of the TSI as referred to in Article 8.

(f) where appropriate, making recommendations to the Commission, in

particular for strengthening implementation of the TSI.

4. The Commission shall keep Member States informed of the

activities of the advisory body through the Committee established by
Directive 2008/57/EC.

Article 10
Final provisions

Full compliance with the TSI is mandatory for projects which receive
the Union financial support for the renewal or upgrading of existing
rolling stock or parts thereof or for the renewal or upgrading of existing
infrastructure, in particular a station or components thereof and
platforms or components thereof.

Article 11
Repeal

Decision 2008/164/EC is repealed with effect from 1 January 2015.

It shall however continue to apply to:

(a) subsystems authorised in accordance with that Decision;

(b) projects for new, renewed or upgraded subsystems which, at the

date of publication of this Regulation, are at an advanced stage of
development or are the subject of an ongoing contract;
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(c) projects for new rolling stock of an existing design, as referred to in
point 7.1.2 of the Annex to this Regulation.

Article 12
Entry into force

This Regulation shall enter into force on the twentieth day following
that of its publication in the Official Journal of the European Union.
It shall apply from 1 January 2015. However, an authorisation for
placing in service may be granted in accordance with the TSI as set
out in the Annex to this Regulation before 1 January 2015.
This Regulation shall be binding in its entirety and directly applicable in
all Member States.
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ANNEX

TABLE OF CONTENTS

1. INTRODUCTION

1.1. Technical scope

1.2. Geographical scope

2. SCOPE OF SUBSYSTEMS AND DEFINITIONS

2.1. Scope of the subsystems

2.1.1. Scope related to infrastructure subsystem

2.1.2. Scope related to rolling stock subsystem

2.1.3. Scope related to operational aspects subsystem

2.1.4. Scope related to Telematics Applications for Passengers subsystem

2.2. Definition of ‘person with disabilities and person with reduced

mobility’

2.3. Other Definitions

3. ESSENTIAL REQUIREMENTS

4. CHARACTERISATION OF THE SUBSYSTEMS

4.1. Introduction

4.2. Functional and technical specifications

4.2.1. Infrastructure Subsystem

4.2.2. Rolling Stock Subsystem

4.3. Functional and technical specifications of the interfaces

4.3.1. Interfaces with the infrastructure subsystem

4.3.2. Interfaces with the rolling stock subsystem

4.3.3. Interfaces with the Telematics Applications for Passengers subsystem

4.4. Operating rules

4.4.1. Infrastructure subsystem

4.4.2. Rolling Stock subsystem

4.4.3. Provision of boarding aids and provision of assistance

4.5. Maintenance rules

4.5.1. Infrastructure Subsystem

4.5.2. Rolling Stock Subsystem

4.6. Professional qualifications

4.7. Health and safety conditions

4.8. Infrastructure and Rolling Stock registers

4.8.1. Infrastructure register

4.8.2. Rolling Stock register

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5. INTEROPERABILITY CONSTITUENTS

5.1. Definition

5.2. Innovative solutions

5.3. List and characteristics of constituents

5.3.1. Infrastructure

5.3.2. Rolling stock

6. ASSESSMENT OF CONFORMITY AND/OR SUITABILITY FOR

USE

6.1. Interoperability constituents

6.1.1. Conformity assessment

6.1.2. Application of modules

6.1.3. Particular assessment procedures

6.2. Subsystems

6.2.1. EC verification (general)

6.2.2. Procedures for EC verification of a subsystem (modules)

6.2.3. Particular assessment procedures

6.2.4. Technical solutions giving presumption of conformity at design stage

6.2.5. Assessment of maintenance

6.2.6. Assessment of operational rules

6.2.7. Assessment of units intended to be used in general operation

7. IMPLEMENTATION OF THE TSI

7.1. Application of this TSI to new Infrastructure and Rolling Stock

7.1.1. New Infrastructure

7.1.2. New Rolling Stock

7.2. Application of this TSI to existing Infrastructure and Rolling Stock

7.2.1. Steps of the gradual transition to the target system

7.2.2. Application of this TSI to existing Infrastructure

7.2.3. Application of this TSI to existing rolling stock

7.3. Specific cases

7.3.1. General

7.3.2. List of specific cases

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Appendix A: Standards or Normative Documents Referred to in this TSI

Appendix B: Temporary prioritization rule for the upgrade/renewal of

stations

Appendix C: Information to be provided in a National Implementation Plan

(NIP)

Appendix D: Assessment of interoperability constituents

Appendix E: Assessment of the subsystems

Appendix F: Renewal or upgrade of rolling stock

Appendix G: Passenger external doors audible warnings

Appendix H: Diagrams of priority seats

Appendix I: Diagrams of wheelchair spaces

Appendix J: Diagrams of clearways

Appendix K: Table of the corridor width for wheelchair accessible areas in

Rolling Stock

Appendix L: Reach zone of a wheelchair user

Appendix M: Wheelchair transportable by train

Appendix N: PRM Signage

Appendix O: List of technical documents

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1. INTRODUCTION
The objective of this TSI is to enhance the accessibility of rail
transport to persons with disabilities and persons with reduced
mobility.

1.1. Technical scope

The technical scope of this TSI is defined in Article 2(1) of the
Regulation.

1.2. Geographical scope

The geographical scope of this TSI is defined in Article 2(2) of the
Regulation.

2. SCOPE OF SUBSYSTEMS AND DEFINITIONS

2.1. Scope of the subsystems
2.1.1. Scope related to infrastructure subsystem
This TSI applies to all the public areas of stations dedicated to the
transport of passengers that are controlled by the railway under­
taking, infrastructure manager or station manager. This includes
the provision of information, the purchase of a ticket and its vali­
dation if needed, and the possibility to wait for the train.

2.1.2. Scope related to rolling stock subsystem

This TSI applies to rolling stock which is in the scope of the
LOC&PAS TSI and which is intended to carry passengers.

2.1.3. Scope related to operational aspects subsystem

This TSI applies to the procedures enabling a coherent operation of
the infrastructure and rolling stock subsystems when passengers are
persons with disabilities and persons with reduced mobility.

2.1.4. Scope related to Telematics Applications for Passengers subsystem

This TSI applies to visual and audible passenger information systems
located in stations and in rolling stock.

2.2. Definition of ‘person with disabilities and person with reduced

mobility’
‘Person with disabilities and person with reduced mobility’ means
any person who has a permanent or temporary physical, mental,
intellectual or sensory impairment which, in interaction with
various barriers, may hinder their full and effective use of
transport on an equal basis with other passengers or whose
mobility when using transport is reduced due to age.

The transport of oversized items (for example: bicycles and bulky

luggage) is not within the scope of this TSI.

2.3. Other Definitions

Definitions related to rolling stock: refer to the LOC&PAS TSI point
2.2.

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Accessibility data
Accessibility data consists of the information related to the accessi­
bility of passenger railway stations that needs to be collected, main­
tained and exchanged, that is to say, of a description of the
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characteristics and equipment of the passenger railway
stations. Where relevant that description is complemented by the
information regarding the stations' state of conformity to this TSI.

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Obstacle-free route
An obstacle-free route is a link between two or more public areas
dedicated to the transport of passengers such as specified in point
2.1.1. It can be navigated by all persons with disabilities and reduced
mobility. In order to achieve this, the route can be divided to better
meet the needs of all persons with disabilities and reduced mobility.
The combination of all the parts of the obstacle free route constitutes
the route accessible for all persons with disabilities and reduced
mobility.

Step-free route
A step-free route is a division of an obstacle-free route that meets the
needs of mobility impaired persons. Changes in level are avoided or,
when they cannot be avoided, they are bridged via ramps or lifts.

‘Tactile Signs’ and ‘Tactile Controls’

‘Tactile signs’ and ‘tactile controls’ are signs or controls, which
include raised pictograms, raised characters or Braille lettering.

Station Manager
The station manager is an organisational entity in a Member State,
which has been made responsible for the management of a railway
station and which may be the infrastructure manager.

Safety Information
Safety information is information that shall be given to passengers so
that they know in advance how they have to behave in case of an
emergency.

Safety Instructions
Safety instructions are the instructions that shall be given to
passengers in case of an emergency so that they understand what
to do.

Level access
A level access is an access from a platform to the doorway of a
rolling stock for which it can be demonstrated that:

— The gap between the door sill of that doorway (or of the
extended bridging plate of that doorway) and the platform does
not exceed 75 mm measured horizontally and 50 mm measured
vertically and

— The rolling stock has no internal step between the door sill and
the vestibule.

3. ESSENTIAL REQUIREMENTS
The following tables indicate the essential requirements, as set out in
Annex III of Directive 2008/57/EC that are met by the specifications
set out in Section 4 of this TSI for the scope of this TSI.

The essential requirements that are not listed in the table are not
relevant within the scope of this TSI.
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Table 1

Essential requirements for the infrastructure subsystem

Infrastructure Reference to Essential Requirement in Annex III to Directive 2008/57/EC

Reliability and Availability

Environ-mental protection

Technical compatibility

Accessibility (1)
Health
Safety
Reference point
Element of the TSI Domain
of this Annex

Parking facilities for persons 4.2.1.1 2.1.2

with disabilities and persons
with reduced mobility

Obstacle-free route 4.2.1.2 2.1.1 2.1.2

Doors and entrances 4.2.1.3 1.1.1 2.1.2

2.1.1

Floor surfaces 4.2.1.4 2.1.1 2.1.2

Highlighting of transparent 4.2.1.5 2.1.1 2.1.2

obstacles

Toilets and baby-nappy 4.2.1.6 1.1.5 2.1.2

changing facilities 2.1.1

Furniture and free-standing 4.2.1.7 2.1.1 2.1.2

devices

Ticketing, information desks 4.2.1.8 2.1.1 2.7.3 2.7.1 2.1.2

and customer assistance 2.7.5
points

Lighting 4.2.1.9 2.1.1 2.1.2

Visual information: sign­ 4.2.1.10 2.7.1 2.1.2

posting, pictograms, printed 2.7.5
or dynamic information

Spoken information 4.2.1.11 2.1.1 2.7.3 2.7.1 2.1.2

2.7.5

Platform width and edge of 4.2.1.12 2.1.1 2.1.2

platform

End of platform 4.2.1.13 2.1.1 2.1.2

Boarding aids on platforms 4.2.1.14 1.1.1 2.1.2

Level track crossing at 4.2.1.15 2.1.1 2.1.2

stations

(1) Essential Requirement from Commission Directive 2013/9/EU of 11 March 2013 amending Annex III to Directive 2008/57/EC
(OJ L 68, 12.3.2013, p. 55).
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Table 2

Essential requirements for the rolling stock subsystem

Rolling Stock Reference to Essential Requirement in Annex III of Directive 2008/57/EC

Reliability and Availability

Environ-mental protection

Technical compatibility

Accessibility
Health
Safety
Reference point
Element of the TSI Domain
of this Annex

Seats 4.2.2.1 1.3.1 2.4.5

Wheelchair spaces 4.2.2.2 2.4.1 2.4.5

Doors 4.2.2.3 1.1.1 1.2 2.4.5

1.1.5
2.4.1

Lighting 4.2.2.4 2.4.1 2.4.5

Toilets 4.2.2.5 2.4.1 2.4.5

Clearways 4.2.2.6 1.3.1 2.4.5

Customer information 4.2.2.7 2.4.1 2.7.3 2.7.1 2.4.5

2.7.5

Height changes 4.2.2.8 1.1.5 2.4.5

Handrails 4.2.2.9 1.1.5 2.4.5

Wheelchair accessible 4.2.2.10 2.4.1 2.4.5

sleeping accommodation

Step position for vehicle 4.2.2.11 1.1.1 2.4.2 1.5 2.4.5

access and egress 2.4.3

Boarding aids 4.2.2.12 1.1.1 1.5 2.4.5

2.4.3

4. CHARACTERISATION OF THE SUBSYSTEMS

4.1. Introduction
(1) The rail system of the Union, to which Directive 2008/57/EC
applies and of which the subsystems are parts, is an integrated
system whose consistency shall be verified. This consistency
shall be checked in particular with regard to the specifications
of each subsystem, its interfaces vis-à-vis the system in which it
is integrated as well as the operating and maintenance rules.
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(2) The functional and technical specifications of the subsystems and
their interfaces, described in points 4.2 and 4.3, do not impose
the use of specific technologies or technical solutions, except
where this is strictly necessary for the interoperability of the
Union rail network. But innovative solutions for interoperability
may require new specifications and/or new assessment methods.
In order to allow technological innovation, these specifications
and assessment methods shall be developed by the process
described in article 6 of the Regulation.

(3) Taking account of all the applicable essential requirements, the

basic parameters related to accessibility for persons with
disabilities and persons with reduced mobility are set out for
the subsystems infrastructure and rolling stock in point 4.2 of
this TSI. The operational requirements and responsibilities are
set out in the OPE TSI and in point 4.4 of this TSI.

4.2. Functional and technical specifications

4.2.1. Infrastructure Subsystem
(1) In light of the essential requirements in Section 3, the functional
and technical specifications of the infrastructure subsystem
related to accessibility for persons with disabilities and persons
with reduced mobility are arranged as follows:

— Parking facilities for persons with disabilities and persons

with reduced mobility

— Obstacle-free routes

— Doors and entrances

— Floor surfaces

— Highlighting of transparent obstacles

— Toilets and baby nappy changing facilities

— Furniture and free-standing devices

— Ticketing, information desks and customer assistance points

— Lighting

— Visual information: signposting, pictograms, printed or

dynamic information

— Spoken information

— Platform width and edges of platforms

— End of platforms

— Boarding aids stored on platforms

— Level track crossings

(2) The basic parameters that are specified in points 4.2.1.1 —

4.2.1.15 apply to the scope of the infrastructure subsystem that
is defined in point 2.1.1; they can be divided into two categories:

— Those for which technical details need to be specified, such

as the parameters relative to the platforms and how to reach
the platforms. In this first case, the basic parameters are
specifically described and the technical details to be
satisfied in order to fulfil the requirement are detailed.
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— Those for which technical details are not necessary to be
specified, such as the value of ramps or the characteristics
of parking places. In this second case, the basic parameter is
defined as a functional requirement that can be met by
applying several technical solutions.

The table 3 below indicates the category of each of the basic

parameters.

Table 3
Categories of basic parameters

Basic Parameter Technical details provided Functional requirement only

Parking facilities for persons with Complete point 4.2.1.1

disabilities and persons with reduced
mobility

Obstacle-free route Location of the routes Detailed characteristics

Width of the obstacle-free route
Threshold
Double handrails
Type of lift
Height of braille signs

4.2.1.3 (2): Door width 4.2.1.3 (1)

4.2.1.3 (4): Height of door operating 4.2.1.3 (3)
device

Floor surfaces Complete point 4.2.1.4

Complete point 4.2.1.5

Toilets and baby nappy changing Complete point 4.2.1.6

facilities

Furniture and free-standing devices Complete point 4.2.1.7

Ticketing, Information desks and 4.2.1.8 (5): Passageway for ticket 4.2.1.8 (1) — (4)
Customer Assistance points control machines 4.2.1.8 (6)

Lighting 4.2.1.9 (3): Lighting on platforms 4.2.1.9 (1), 4.2.1.9 (2), 4.2.1.9 (4):
Lighting in other locations

Visual information: signposting, picto­ Detail of information to be provided Detailed characteristics of visual
grams, printed or dynamic information Location of information information

Spoken information Complete point 4.2.1.11

Platform width and edge of platform Complete point 4.2.1.12

End of platform Complete point 4.2.1.13

Boarding aids stored on platforms Complete point 4.2.1.14

Passenger track level crossing at Complete point 4.2.1.15

stations
 02014R1300 — EN — 16.06.2019 — 001.001 — 18

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4.2.1.1. Parking facilities for persons with disabilities
and persons with reduced mobility
(1) Where a station specific parking area exists, there shall be
sufficient and adapted parking spaces reserved for persons with
disabilities and persons with reduced mobility eligible to utilise
them at the nearest practicable position, within the parking area,
to an accessible entrance.

4.2.1.2. Obstacle-free route

(1) Obstacle free routes shall be provided that interconnect the
following public areas of the infrastructure if provided:

— stopping points for other connecting modes of transport

within the station confines (for example, taxi, bus, tram,
metro, ferry, etc.);

— car parks

— accessible entrances and exits

— information desks

— visual and audible information systems

— ticketing facilities

— customer assistance

— waiting areas

— toilet facilities

— platforms

(2) The length of the obstacle-free routes shall be the shortest

practical distance.

(3) Obstacle-free route floor surfaces and ground surfaces shall have
low reflecting properties.

4.2.1.2.1. Horizontal circulation

(1) All obstacle-free routes, footbridges and subways, shall have a
free width of a minimum of 160 cm except in areas that are
specified in points 4.2.1.3 (2) (doors), 4.2.1.12 (3) (platforms)
and 4.2.1.15 (2) (level crossings)).

(2) Where thresholds are installed on a horizontal route, they shall

contrast with the surrounding floor and shall not be higher than
2,5 cm.

4.2.1.2.2. Vertical circulation

(1) Where an obstacle-free route includes a change in level, there
shall be a step-free route providing an alternative to stairs for
mobility impaired people.

(2) Staircases on the obstacle-free routes shall have a minimum

width of 160 cm measured between the handrails. As a
minimum the first and last steps shall be indicated by a
contrasting band and as a minimum tactile warning surface indi­
cators shall be installed before the first descending step.

(3) Ramps shall be installed for persons with disabilities and persons
with reduced mobility unable to use stairs where lifts are not
provided. They shall have a moderate gradient. A steep gradient
is allowed for ramps on short distances only.

(4) Stairs and ramps shall be provided with handrails on both sides
and at two levels.
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(5) Lifts shall be provided where ramps are not available and shall
be at least of type 2 in accordance with the specification
referenced in Appendix A, index 1. Type 1 lifts are allowed in
the case of stations being renewed or upgraded only.

(6) Escalators and moving walks shall be designed in accordance

with the specification referenced in Appendix A, index 2.

(7) Level track crossings can form part of an obstacle-free route

when they comply with the requirements of point 4.2.1.15.

4.2.1.2.3. Route identification

(1) Obstacle-free routes shall be clearly identified by visual
information as detailed in point 4.2.1.10.

(2) Information on the obstacle-free route shall be given to visually

impaired people by tactile and contrasting walking surface indi­
cators as a minimum. This paragraph does not apply to obstacle
free routes to and from car parks.

(3) Technical solutions using remotely controlled audible devices or

telephone applications are permitted to be used in addition or as
an alternative. When they are intended to be used as an alter­
native, they shall be treated as innovative solutions.

(4) If there are handrails or walls within reach along the obstacle-
free route to the platform, they shall have brief information (for
example platform-number or direction-information) in Braille or
in prismatic-letters or numbers on the handrail, or on the wall at
a height between 145 cm and 165 cm.

4.2.1.3. Doors and entrances

(1) This point applies to all doors and entrances that are on obstacle-
free routes, with the exception of doors giving access to the
toilets which are not dedicated to persons with disabilities and
persons with reduced mobility.

(2) Doors shall have a minimum clear useable width of 90 cm and

shall be operable by persons with disabilities and persons with
reduced mobility.

(3) It is permitted to use manual, semi-automatic or automatic doors.

(4) Door operating devices shall be available at a height of between

80 cm and 110 cm.

4.2.1.4. Floor surfaces

(1) All floor coverings, ground surfaces and stair tread surfaces shall
be slip resistant.

(2) Within the station buildings there shall be no irregularities in

excess of 0,5 cm at any given point in floor walking surface
areas, except for thresholds, drainage channels and tactile
walking surface indicators.

4.2.1.5. Highlighting of transparent obstacles

(1) Transparent obstacles on or along the routes used by passengers,
consisting of glass doors or transparent walls, shall be marked.
These markings shall highlight the transparent obstacles. They
are not required if passengers are protected from impact by other
means — for example, by handrails or continuous benches.
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4.2.1.6. Toilets and baby nappy changing facilities
(1) If toilets are provided at a station, then a minimum of one unisex
cubicle shall be wheelchair accessible.

(2) If toilets are provided at a station, baby nappy changing facilities

shall be provided which are accessible to both men and women.

4.2.1.7. Furniture and free-standing devices

(1) All items of furniture and free-standing devices at stations shall
contrast with their background, and have rounded edges.

(2) Within the station confines, furniture and free-standing devices

(including cantilevered and suspended items) shall be positioned
where they do not obstruct blind or visually impaired people, or
they shall be detectable by a person using a long cane.

(3) On each platform where passengers are allowed to wait for

trains, and at every waiting area, there shall be a minimum of
one area fitted with seating facilities and a space for a wheel­
chair.

(4) When this area is weather protected, it shall be accessible by a

wheelchair user.

4.2.1.8. Ticketing, Information desks and Customer

Assistance points
(1) Where manual ticket sales counters, information desks and
customer assistance points are provided along the obstacle-free
route, a minimum of one desk shall be accessible to a wheelchair
user and to people of small stature and a minimum of one desk
shall be fitted with an induction loop system for hearing
assistance.

(2) If there is a glass barrier between the passenger and sales person
at the ticket counter, this shall either be removable or, if not
removable, an intercom system shall be fitted. Any such glass
barrier shall consist of clear glass.

(3) If electronic devices are fitted that displays pricing information

to the sales person, such devices shall also be fitted that display
the price to the person purchasing the ticket.

(4) Where ticket vending machines are provided on an obstacle free

route at a station, a minimum of one of these machines shall
have an interface that is reachable by a wheelchair user and
people of small stature.

(5) If ticket control machines are fitted, a minimum of one of the

machines shall have a free passageway with a minimum width of
90 cm and shall be able to accommodate an occupied wheelchair
up to 1 250 mm in length. In the case of upgrade or renewal, a
minimum width of 80 cm is permitted.

(6) If turnstiles are used, there shall be a non-turnstile access point

available for use by persons with disabilities and persons with
reduced mobility at all operational times.

4.2.1.9. Lighting
(1) The illuminance level of the external areas of the station shall be
sufficient to facilitate way finding and to highlight the changes
of level, doors and entrances.
 02014R1300 — EN — 16.06.2019 — 001.001 — 21

▼B
(2) The illuminance level along obstacle-free routes shall be adapted
to the visual task of the passenger. Particular attention shall be
paid to the changes of levels, ticket vending offices and
machines, information desks and information displays.

(3) The platforms shall be illuminated according the specification

referenced in Appendix A, index 3 and index 4.

(4) Emergency lighting shall provide sufficient visibility for

evacuation and for identification of fire-fighting and safety
equipment.

4.2.1.10. Visual information: signposting, pictograms,

printed or dynamic information
(1) The following information shall be provided:

— Safety Information and Safety Instructions.

— Warning, prohibition and mandatory actions signs.

— Information concerning the departure of trains.

— Identification of station facilities, where provided, and

access routes to those facilities.

(2) The fonts, symbols and pictograms used for visual information
shall contrast with their background.

(3) Signposting shall be provided at all points where passengers

need to make a route taking decision and at intervals on the
route. Signage, symbols and pictograms shall be applied
consistently over the whole route.

(4) The information concerning the departure of trains (including

destination, intermediate stops, platform number and time) shall
be available at a height of 160 cm maximum at least in one
location in the station. This requirement applies to printed and
dynamic information whatever is provided.

(5) The typeface used for texts shall be easily readable.

(6) All safety, warning, mandatory action and prohibition signs

shall include pictograms.

(7) Tactile information signage shall be fitted in:

— Toilets, for functional information and call for aid if appro­

priate

— Lifts in accordance with the specification referenced in

Appendix A, index 1.

(8) Time information presented in digits shall be in the 24 h system

(9) The following specific graphic symbols and pictograms shall be

fitted with the wheelchair symbol in accordance with appendix
N:

— Directional information for wheelchair specific routes

— Indication of the wheelchair accessible toilets and other

amenities if provided
 02014R1300 — EN — 16.06.2019 — 001.001 — 22

▼B
— If there is train configuration information on the platform,
indication of the wheelchair boarding location.

The symbols are permitted to be combined with other symbols

(for example: lift, toilet, etc.).

(10) Where inductive loops are fitted these shall be indicated by a

sign as described in appendix N.

(11) In wheelchair accessible toilets, where hinged handrails are

provided, a graphic symbol showing the rail in both the
stowed and deployed position shall be provided.

(12) There shall be no more than five pictograms, together with a

directional arrow, indicating a single direction placed adjacent
to each other at a single location.

(13) Displays shall be compliant with the requirements of point

5.3.1.1. In this point, the term ‘display’ shall be understood
as any support of dynamic information.

4.2.1.11. Spoken information

(1) The spoken information shall have a minimum STI-PA level of
0,45, in accordance with the specification referenced in
Appendix A, index 5.

4.2.1.12. Platform width and edge of platform

(1) The danger area of a platform commences at the rail side edge of
the platform and is defined as the area where passengers are not
allowed to stand when trains are passing or arriving.

(2) It is permitted for the width of the platform to be variable on the

whole length of the platform.

(3) The minimum width of the platform without obstacles shall be

the width of the danger area plus the width of two opposing
freeways of 80 cm (160 cm). This dimension may taper to 90 cm
at the platform ends.

(4) It is permitted to have obstacles inside this freeway of 160 cm.

Equipment required for the signalling system and safety
equipment shall not be considered as obstacles in this point.
The minimum distance from obstacles to the danger area shall
be according to the following table:

Table 4
Minimum distance from obstacles to the danger area

Length of obstacles (measured parallel to the platform

Minimum distance to the danger area
edge)

< 1 m (note 1) — small obstacle 80 cm

 02014R1300 — EN — 16.06.2019 — 001.001 — 23

▼B

Length of obstacles (measured parallel to the platform

Minimum distance to the danger area
edge)

1 m to < 10 m — large obstacle 120 cm

Note 1: if the distance between two small obstacles is less than 2,4 m measured parallel to the platform edge they
shall be considered as one large obstacle.
Note 2: Within this minimum distance from a large obstacle to the danger area it is permitted to have additional
small obstacles as long as the requirements for small obstacles (minimum distance to danger area and minimum
distance to next small obstacle) are met.

(5) If there are auxiliary facilities on-board trains, or on the

platform, to allow wheelchair users to board on or alight from
trains, a free space (no obstacles) of 150 cm from the edge of the
facility towards the direction where the wheelchair boards/lands
at/to the platform level, shall be provided where such facilities
are likely to be used. A new station shall meet this requirement
for all trains that are planned to stop at the platform.

(6) The boundary of the danger area, furthest from the rail side edge
of the platform, shall have a visual marking and tactile walking
surface indicators.

(7) The visual marking shall be a contrasting, slip resistant, warning

line with a minimum width of 10 cm.

(8) Tactile walking surface indicators can be one of the two types:

— an attention pattern indicating a hazard at the boundary of

the danger area

— a guiding pattern indicating a path of travel at the safe side

of the platform

(9) The material at the rail side edge of the platform shall contrast
with the darkness of the gap.

4.2.1.13. End of platform

(1) The end of the platform shall either be fitted with a barrier that
prevents public access or shall have a visual marking and tactile
walking surface indicators with an attention pattern indicating a
hazard.

4.2.1.14. Boarding aids stored on platforms

(1) If a platform ramp is used, it shall comply with the requirements
of point 5.3.1.2.

(2) If a platform lift is used, it shall comply with the requirements of

point 5.3.1.3.

(3) A secure storage method shall be provided to ensure that

boarding aids, including portable ramps, when stored on a
platform, do not cause an obstruction or pose any hazard to
passengers.

4.2.1.15. Passenger track crossing to platforms

(1) Level track crossings in stations are permitted to be used as part
of a step-free route or of an obstacle-free route according to
National Rules.

(2) If level track crossings are used as parts of step free routes in
addition to other routes, they shall:

— have a minimum width of 120 cm (less than 10 m in length)

or 160 cm (10 m or more in length).

— have moderate slopes; a steep gradient is only allowed for

ramps on short distances
 02014R1300 — EN — 16.06.2019 — 001.001 — 24

▼B
— be designed so that the smallest wheel of a wheelchair, as
defined in appendix M, cannot be trapped within the crossing
surface and the rail

— where accesses to level crossings are equipped with safety

chicanes in order to prevent people from unintended/uncon­
trolled crossing of the tracks, the minimum width of the
walkways in the straight line and in the chicane can be
less than 120 cm with a minimum of 90 cm; it shall be
sufficient for a wheelchair user to manoeuvre.

(3) If level track crossings are used as parts of obstacles free routes,
unique solution for all passengers, they shall

— meet all specifications above,

— have visual and tactile markings to identify the beginning

and the end of the crossing surface.

— be supervised, or, on the basis of national rules, equipment

for a safe crossing of blind or visually impaired people shall
be provided and/or the level crossing shall be operated for a
safe crossing of visually impaired people

(4) If any of the above requirements cannot be met, the level track
crossing shall not be considered part of a step-free route or of an
obstacle-free route.

4.2.2. Rolling Stock Subsystem

(1) In light of the essential requirements in Section 3, the functional
and technical specifications of the subsystem rolling stock
related to accessibility for persons with disabilities and persons
with reduced mobility are arranged as follows:

— Seats

— Wheelchair spaces

— Doors

— Lighting

— Toilets

— Clearways

— Customer information

— Height changes

— Handrails

— Wheelchair accessible sleeping accommodation

— Step position for vehicle access and egress

4.2.2.1. Seats
4.2.2.1.1. General
(1) Handholds or vertical handrails or other items that can be used
for personal stability, whilst using the aisle, shall be provided on
all aisle-side seats unless the seat, when in the upright position,
is within 200 mm of:

— the back of another seat facing in the opposite direction

which is fitted with a handhold or a vertical handrail or
other items that can be used for personal stability

— a handrail or a partition.
 02014R1300 — EN — 16.06.2019 — 001.001 — 25

▼B
(2) Handholds or other items that can be used for personal stability
shall be positioned at a height of between 800 mm and
1 200 mm above the floor, measured from the centre of the
usable part of the handhold, shall not protrude into the
clearway and shall contrast with the seat.

(3) In seating areas with fixed longitudinal seats, handrails shall be

used for personal stability. These handrails shall be at a
maximum distance of 2 000 mm apart, shall be positioned at a
height of between 800 mm and 1 200 mm above the floor and
shall contrast with the vehicle interior surroundings.

(4) The handholds or other items shall not have sharp edges.

4.2.2.1.2. Priority seats

4.2.2.1.2.1. General
(1) Not less than 10 per cent of the seats by fixed trainset or
individual vehicle, and by class shall be designated as
priority seats for the use of persons with disabilities and
persons with reduced mobility.

(2) The priority seats and vehicles containing them shall be

identified by signs complying with appendix N. It shall be
stated that other passengers shall make such seats available to
those who are eligible to use them when required.

(3) The priority seats shall be located within the passenger saloon
and in close proximity to external doors. In double deck
vehicles or trainsets, priority seats can be present on both
decks.

(4) The level of equipment fitted to the priority seats shall, as a

minimum, be the same as that fitted to general seats of the
same type.

(5) When seats of a certain type are fitted with armrests, priority
seats of the same type shall be fitted with movable armrests.
This excludes armrests placed along the vehicle body side or
along a partition wall in case of compartments. The movable
armrest shall move into a position in line with the seat back
cushion to enable unrestricted access to the seat or to any
adjacent priority seats.

(6) Priority seats shall not be tip-up seats.

(7) Each priority seat and the space available to its user shall
comply with the figures H1 to H4 from Appendix H.

(8) The whole useful sitting surface of the priority seat shall be a
minimum of 450 mm wide (see figure H1).

(9) The top of each priority seat cushion shall be between 430 and
500 mm above floor level at the front edge of the seat.

(10) The clear headroom above each seat shall be at least 1 680 mm
from floor level, except on double-decker trains on which
luggage racks are provided above the seats. In such case
reduced headroom of 1 520 mm is permitted for priority seats
underneath the luggage racks, provided that at least 50 % of
priority seats maintain headroom of 1 680 mm.
 02014R1300 — EN — 16.06.2019 — 001.001 — 26

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(11) Where reclining seats are fitted, the dimensions shall be
measured when the seats are in their fully upright position.

4.2.2.1.2.2. Uni-directional seats

(1) Where uni-directional priority seats are provided, the clearance
in front of each seat shall comply with figure H2.

(2) The distance between the front surface of the seat back and the
vertical plane through the rearmost part of the seat in front shall
be a minimum of 680 mm, noting that the required seat pitch
shall be measured from the centre of the seat 70 mm above
where the cushion meets the back support.

(3) There shall also be a clear space between the front edge of the
seat cushion and the same vertical plane for the seat in front of a
minimum of 230 mm.

4.2.2.1.2.3. Facing seats arrangement

(1) Where facing priority seats are provided, the distance between
the front edges of the seat cushions shall be a minimum of
600 mm (See figure H3). Such distance shall be maintained
even if one of the facing seats is not a priority seat.

(2) Where facing priority seats are equipped with a table, there shall
be a minimum clear horizontal distance between the front edge
of the seat cushion and the leading edge of the table of at least
230 mm (See figure H4). When one of the facing seats is not a
priority seat, its distance to the table can be reduced provided
that the distance between the front edges of the seat cushions
remains 600 mm. Sidewall mounted tables which length does not
extend over the centre line of the window seat do not need to be
considered for conformity with this paragraph.

4.2.2.2. Wheelchair spaces

(1) According to the length of the unit, excluding the locomotive
or power head, there shall be in that unit not less than the
number of accessible wheelchair spaces shown in the
following table:

Table 5
Minimum number of wheelchair spaces per unit length

Number of wheelchair spaces by

Unit length
unit

Less than 30 m 1 wheelchair space

30 to 205 metres 2 wheelchair spaces

More than 205 to 300 metres 3 wheelchair spaces

More than 300 metres 4 wheelchair spaces

(2) To ensure stability, the wheelchair space shall be designed for

the wheelchair to be positioned either facing or back to the
direction of travel.
 02014R1300 — EN — 16.06.2019 — 001.001 — 27

▼B
(3) Over the full length of the wheelchair space the width shall be
700 mm from floor level to a minimum height of 1 450 mm
with an additional 50 mm width to give clearance for hands on
each side that is adjacent to any obstacle that will inhibit
clearance for the wheelchair users hands (e.g. wall or structure)
from a height of 400 mm to 800 mm above floor level (if one
side of the wheelchair is adjacent to the aisle there is no ad­
ditional 50 mm requirement for that side of the wheelchair as it
is already free space).

(4) The minimum distance in the longitudinal plane between the

back of the wheelchair space and the next surface shall be in
accordance with Appendix I, figures I1 to I3.

(5) There shall be no obstruction of the designated space between

the floor and the ceiling of the vehicle other than an overhead
luggage rack, a horizontal handrail in accordance with the
requirements of point 4.2.2.9 attached to the wall or ceiling
of the vehicle, or a table.

(6) The back of the wheelchair space shall be a structure or other

acceptable fitting of at least 700 mm wide. The height of the
structure, or fitting, shall be capable of preventing a wheelchair
that has been positioned with its back against the structure or
fitting, from tipping over backwards.

(7) Tip-up seats may be installed in the wheelchair space but, when
in the stowed position, shall not encroach on the dimensional
requirements of the wheelchair space.

(8) It is not allowed to install any permanent equipment such as

bicycle hooks or ski racks into the wheelchair space or directly
in front of it.

(9) At least one seat shall be available either adjacent to or facing

to each of the wheelchair spaces for a companion to travel with
the wheelchair user. This seat shall offer the same level of
comfort as the other passenger seats, and may also be
situated on the opposing side of the aisle.

(10) On trains with a design speed higher than 250 km/h excepting
double deck trains, it shall be possible for a wheelchair user
occupying a wheelchair space to transfer onto a passenger seat
that shall be equipped with a movable armrest. Such transfer is
made by the wheelchair user in autonomy. In that case, it is
allowed that the companion seat is shifted to another row. This
requirement is applicable up to the number of wheelchair
spaces per unit specified in table 5.

(11) The wheelchair space shall be fitted with a call for aid device
that shall, in the event of danger, provide to a wheelchair user
the possibility to inform a person who can take appropriate
action.

(12) The call for aid device shall be placed within the comfortable
reach range of the person using the wheelchair as shown in
Appendix L, figure L1.

(13) The call for aid device shall not be placed within a narrow
recess which prevents immediate intentional palm operation
but can be protected from unintentional use.

(14) The interface of the call for aid device shall be as defined in
point 5.3.2.6.
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(15) A sign conforming to appendix N shall be placed immediately
next to, or in the wheelchair space so as to identify the space as
the wheelchair space.

4.2.2.3. Doors
4.2.2.3.1. General
(1) These requirements apply only to doors providing access to
another public part of the train, with the exclusion of toilet
doors.

(2) To latch or unlatch a manually operated door, for use by the

public, the control device shall be operable by the palm of the
hand exerting a force not exceeding 20 N.

(3) Door controls, whether manual, pushbuttons or other devices,

shall contrast with the surface on which they are mounted.

(4) Their interface with passengers shall comply with the specifi­
cations of point 5.3.2.1.

(5) If both open and closed door control devices are fitted one above
the other, the top device shall always be the open control.

4.2.2.3.2. Exterior doors

(1) All exterior passenger doorways shall have a minimum clear
useable width of 800 mm when open.

(2) On trains with a design speed lower than 250 km/h, wheelchair
access doors offering a level access as defined in point 2.3 shall
have a minimum clear useable width of 1 000 mm when open.

(3) All exterior passenger doorways shall be marked on the outside

in a way that gives a contrast to the vehicle body-side
surrounding them.

(4) The designated wheelchair exterior accessible doorways shall

be the closest doorways to the designated wheelchair spaces.

(5) The doors to be used for wheelchair access shall be clearly

labelled with a sign in accordance with appendix N.

(6) From the inside of the vehicle the position of external

doorways shall clearly be marked by use of contrasted
adjacent flooring.

(7) When a door is released for opening a signal shall be given that
is clearly audible and visible to persons inside and outside the
train. This alert signal shall last for a minimum of five seconds
unless the door is operated, in which case it may cease after 3
seconds.

(8) When a door is automatically or remotely opened by the driver

or other member of the train crew, the alert signal shall last for
a minimum 3 seconds from the moment that the door starts to
open.

(9) When a door that is automatically or remotely closed, is about

to operate, an audible and visible alert signal shall be given to
persons inside and outside the train. The alert signal shall start
a minimum of 2 seconds before the door starts to close and
shall continue while the door is closing.
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▼B
(10) The sound source for door alert signals shall be located in the
area local to the control device or, if there is no such control
device, adjacent to the doorway.

(11) The visible signal shall be visible from inside and outside the
train and shall be located such that it minimises the opportunity
for it to be obscured by passengers located in the vestibule.

(12) Passenger doors audible alert signals shall be according to the

specification in appendix G.

(13) The method of door activation shall be by train crew, semi-

automatic (i.e. passenger pushbutton operation) or automatic.

(14) The door control shall be located either next to or on the door
leaf.

(15) The centre of exterior door opening control, operable from the
platform, shall be not less than 800 mm and not more than
1 200 mm measured vertically above platforms, for all
platforms for which the train is designed. If the train is
designed for a single platform height, the centre of exterior
door opening control shall be not less than 800 mm and not
more than 1 100 mm measured vertically above that platform
height.

(16) The centre of internal door opening control for the exterior door
shall be not less than 800 mm and not more than 1 100 mm
measured vertically above the vehicle floor level.

4.2.2.3.3. Interior doors

(1) Internal automatic and semi-automatic doors shall incorporate
devices that prevent passengers becoming trapped during
operation of the doors.

(2) Interior doors that are made available for wheelchair users shall
have a minimum clear useable width of 800 mm.

(3) The force required to open or close a manual door shall not
exceed 60 N.

(4) The centre of interior door controls shall be not less than
800 mm and not more than 1 100 mm measured vertically
above the vehicle floor level.

(5) Automatic inter-vehicle connecting doors shall operate either

synchronously as a pair, or the second door shall automatically
detect the person moving towards it and open.

(6) If more than 75 % of a door's surface is made of a transparent

material, it shall be clearly marked with visual indicators.

4.2.2.4. Lighting
(1) Minimum values of average illuminance in the passenger areas
shall be according to point 4.1.2 of the specification referenced
in Appendix A, index 6. Requirements relative to the uniformity
of these values are not applicable for conformity with this TSI.

4.2.2.5. Toilets
(1) When toilets are fitted in a train, a universal toilet shall be
provided accessible from the wheelchair space.
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(2) The standard toilet shall be compliant with the requirements of
points 5.3.2.2 and 5.3.2.3.

(3) The universal toilet shall be compliant with the requirements of

points 5.3.2.2 and 5.3.2.4.

(4) When toilets are fitted in a train a baby nappy changing facility
shall be provided. If separate nursery facilities are not provided
or if separate nursery facilities are provided but are not
accessible to a wheelchair user, a table shall be incorporated
within the universal toilets. It shall be compliant with the
requirements of point 5.3.2.5.

4.2.2.6. Clearways
(1) From the vehicle entrance, the section of the clearway shall be as
follows:

— through the vehicles according to figure J1 of Appendix J,

— between connecting vehicles of a single trainset, according to

figure J2 of Appendix J,

— to and from wheelchair accessible doors, wheelchair spaces

and wheelchair accessible areas including sleeping accom­
modation and universal toilets if provided, according to
figure J3 of Appendix J.

(2) The minimum height requirement does not need to be verified

in:

— all areas of double-deck vehicles,

— gangways and door areas of single deck vehicles,

In those areas, reduced headroom is accepted as a consequence

of structural constraints (gauge, physical space).

(3) A turning space, with a minimum diameter of 1 500 mm, shall

be provided adjacent to the wheelchair space and in other
locations where wheelchairs are supposed to turn 180o. The
wheelchair space may be part of the turning circle.

(4) If a change in direction is required for a wheelchair user, the

clearway width of both corridors shall be in accordance to table
K1 of Appendix K.

4.2.2.7. Customer Information

4.2.2.7.1. General
(1) The following information shall be provided:

— Safety Information and safety instructions

— Audible safety instructions coupled with visible signals in

case of emergency

— Warning, prohibition and mandatory actions signs

— Information concerning the route of the train, including

information about delays and unplanned stops,

— Information concerning the location of on-board facilities

(2) Visual information shall contrast with its background.

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(3) The typeface used for texts shall be easily readable.

(4) Time information presented in digits shall be in the 24 h system

4.2.2.7.2. Signage, pictograms and tactile information

(1) All safety, warning, mandatory action and prohibition signs shall
include pictograms and shall be designed according to the spec­
ification referenced in Appendix A, index 7.

(2) There shall be no more than five pictograms, together with a

directional arrow, indicating a single direction placed adjacent to
each other at a single location.

(3) The following specific pictograms shall be fitted with the

wheelchair symbol in accordance with appendix N:

— Directional information for wheelchair accessible amenities

— Indication of the wheelchair accessible door location outside

the train

— Indication of the wheelchair space inside the train

— Indication of the universal toilets

The symbols can be combined with other symbols (for example:

carriage number, toilet, etc.).

(4) Where inductive loops are fitted these shall be indicated by a

pictogram complying with appendix N.

(5) In universal toilets, where hinged handrails are provided, a

pictogram showing the rail in both the stowed and deployed
positions shall be provided.

(6) If a vehicle provides reserved seats then the number or letter of

that vehicle (as used in the reservation system) shall be displayed
externally on or adjacent to all its access doors. The number or
letter shall be displayed in characters not less than 70 mm high
and shall be visible when the door is open and closed.

(7) If seats are identified by numbers or letters, the number or letter

of the seat shall be displayed on or adjacent to every seat in
characters not less than 12 mm high. Such numbers and letters
shall contrast with their background.

(8) Tactile information signage shall be fitted in:

— Toilets and wheelchair accessible sleeping accommodation,

for functional information and call for aid device if appro­
priate

— Rolling stock, for the open/close button of passenger

accessible doors and call for aid devices

4.2.2.7.3. Dynamic visual information

(1) The final destination or route shall be displayed on the outside of
the train on the platform side adjacent to at least one of the
passenger access doors on a minimum of alternate vehicles of
the train.

(2) Where trains operate in a system, in which dynamic visual

information is given on the station platform every 50 m or
less, and destination or route information is also provided on
the front of the train, it is not mandatory to provide information
on the sides of vehicles.
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(3) The final destination or route of the train shall be displayed
inside each vehicle.

(4) The next stop of the train shall be displayed such that it can be
read from a minimum of 51 % of passenger seats inside each
vehicle including 51 % of the priority seats, and from all
wheelchair spaces.

(5) This information shall be displayed at least two minutes before

arrival at the station concerned. If the next station is less than
two minutes planned journey time away, the next station shall be
displayed immediately following departure from the previous
station.

(6) The requirement to make the destination and ‘next stop’

information visible from 51 % of passenger seats does not
apply to compartment carriages where the compartments have
a maximum of 8 seats and are served by an adjacent corridor.
However, this information shall be visible to a person standing
in a corridor outside a compartment and to a passenger
occupying a wheelchair space.

(7) The information about the next stop may be displayed on the
same support as the final destination. However, it shall revert to
show the final destination as soon as the train has stopped.

(8) If the system is automated, it shall be possible to suppress or

correct incorrect or misleading information.

(9) Internal and external displays shall comply with the requirements
of point 5.3.2.7. In this point, the term ‘display’ shall be
understood as any support of dynamic information.

4.2.2.7.4. Dynamic audible information

(1) The train shall be fitted with a public address system which shall
be used either for routine or emergency announcements by the
driver or by another crew member who has specific responsi­
bility for passengers.

(2) The public address system may operate on a manual, an

automated or pre-programmed basis. If the public address
system is automated, it shall be possible to suppress, or
correct, incorrect or misleading information.

(3) The public address system shall be capable of announcing the

destination and next stop of the train at each stop, or on
departure from each stop.

(4) The public address system shall be capable of announcing the

next stop of the train at least two minutes before the arrival of
the train at that stop. If the next station is less than two minutes
planned journey time away, the next station shall be announced
immediately following departure from the previous station.

(5) The spoken information shall have a minimum STI-PA level of

0,45, in accordance with the specification referenced in
Appendix A, index 5. The public address system shall meet
the requirement at all seat locations and wheelchair spaces.

4.2.2.8. Height changes

(1) Internal steps (other than those for external access) shall have a
maximum height of 200 mm and a minimum depth of 280 mm,
measured at the central axis of the stairs. For double deck trains
it is permitted to reduce this value to 270 mm for the stairs
accessing the upper deck and the lower deck.
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(2) As a minimum the first and the last step shall be indicated by a
contrasting band with a depth of 45 mm to 55 mm extending the
full width of the steps on both the front and the top surfaces of
the step nosing.

(3) Stairs constituted of more than three steps shall be provided with
handrails on both sides and at two levels. The higher handrail
shall be positioned at a height of 850 mm to 1 000 mm above
floor level. The lower handrail shall be positioned at a height of
500 mm to 750 mm above floor level.

(4) Stairs constituted of one, two or three steps shall be provided on

both sides with a minimum of one handrail or other item that
can be used for personal stability.

(5) Handrails shall be compliant with point 4.2.2.9

(6) No steps are allowed between the vestibule of a wheelchair

accessible exterior door, the wheelchair space, a universal
sleeping compartment and the universal toilet except for a
door threshold strip that shall not exceed 15 mm in height or
except in case that a lift is provided to overcome the step. The
lift shall comply with the requirements of point 5.3.2.10.

(7) For ramps in rolling stock the maximum slope shall not exceed
the following values:

Table 6
Maximum slope for ramps in rolling stock

Length of ramp Maximum gradient (degrees) Maximum gradient (%)

Paths between the vestibule of a wheelchair accessible exterior door, the wheelchair space, a
wheelchair accessible sleeping accommodation and the universal toilet

Up to 840 mm in single deck 6,84 12

carriages

Up to 840 mm in double deck 8,5 15

carriages

> 840 mm 3,58 6,25

Other areas of the train

> 1 000 mm 6,84 12

600 mm to 1 000 mm 8,5 15

Less than 600 mm 10,2 18

Note: These gradients shall be measured when the vehicle is stationary on straight and level track.

4.2.2.9. Handrails
(1) All handrails fitted to a vehicle shall be round in section with an
outside diameter of 30 mm to 40 mm, and shall have a minimum
clear distance of 45 mm to any adjacent surface other than its
mountings.

(2) If a handrail is curved, the radius to the inside face of the curve
shall be a minimum of 50 mm.

(3) All handrails shall contrast with their background.

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(4) External doorways shall be provided with handrails on both
sides, fitted internally as close as practicable to the vehicle
outer wall. Exception can be made for one side of the
doorway if it is fitted with a device such as an on-board lift.

(5) Those handrails shall be:

— vertical handrails that shall extend from 700 mm to

1 200 mm above the threshold of the first step for all
external doorways.

— additional handrails at a height of between 800 mm and

900 mm above the first useable step and parallel with the
line of the step nosing for doorways with more than two
entrance steps.

(6) Where the clearway of the gangway is narrower than 1 000 mm

and longer than 2 000 mm there shall be handrails or handholds
provided in, or adjacent to, inter-vehicle gangways that are
provided for passenger use.

(7) Where the clearway of the gangway is wider than or equal to

1 000 mm handrails or handholds shall be provided in the
gangway.

4.2.2.10. Wheelchair accessible sleeping accommodation

(1) When a train is equipped with sleeping accommodation for
passengers, it shall provide a vehicle containing at least one
wheelchair accessible sleeping accommodation.

(2) If there is more than one vehicle with sleeping accommodation

for passengers in a train, there shall be not less than two
wheelchair accessible sleeping accommodations in the train.

(3) If a rail vehicle provides wheelchair accessible sleeping accom­

modation, the exterior of the relevant vehicle door and the
wheelchair accessible sleeping accommodation door shall be
marked with a sign in accordance with appendix N.

(4) The wheelchair accessible sleeping accommodation internal

space shall take in consideration the requirements of point
4.2.2.6 for actions expected from the wheelchair user in the
sleeping accommodation.

(5) The sleeping accommodation shall be fitted with not less than
two call for aid devices that shall when operated, send a signal
to a person who can take appropriate action; they need not
initiate a communication.

(6) The interface of the call for aid devices shall be as defined in
point 5.3.2.6.

(7) One call for aid device shall be placed not more than 450 mm
above the floor, measured vertically from the surface of the
floor to the centre of the control. It shall be positioned so
that the control can be reached by a person lying on the floor.

(8) The other call for aid device shall be not less than 600 mm and
not more than 800 mm above the floor measured vertically to
the centre of the control.

(9) These two call for aid devices shall be located on different
vertical surfaces of the sleeping accommodation.

(10) The call for aid devices shall be distinct from any other control
within the sleeping accommodation, be coloured differently
from other control devices and contrast with their background.
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4.2.2.11. Step position for vehicle access and egress
4.2.2.11.1. General requirements
(1) It shall be demonstrated that the point situated in the central
position on the nose of the access step of each passenger
access door on both sides of a vehicle in working order with
new wheels standing centrally on the rails, shall be located
inside the surface identified as ‘step location’ on the figure 1
below.

Figure 1

(2) The values of bq0, δh, δν+ and δν– depend on the type of
platform where the rolling stock is intended to stop. They
shall be as follows:

— bq0 shall be calculated based on the gauge of the track in

which the train is intended to operate in accordance with the
specification referenced in Appendix A, index 8. Gauges are
defined in chapter 4.2.3.1 of INF TSI.

— δh, δν+ and δν– are defined in tables 7 — 9.

Table 7 for all rolling stock intended to stop, in normal

operation, at platforms of 550 mm height:

Table 7
Values of δh, δν+ and δν– for a 550 mm platform

δh mm δν+ mm δν– mm

on a straight level track 200 230 160

on a track with a curve radius of 300 m 290 230 160

Table 8 for all rolling stock intended to stop, in normal

operation, at platforms of 760 mm height:

Table 8
Values of δh, δν+ and δν– for a 760 mm platform

δh mm δν+ mm δν– mm

on a straight level track 200 230 160

on a track with a curve radius of 300 m 290 230 160

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Table 9 for all rolling stock intended to stop, in normal
operation, at both platforms of 760 mm height and
platforms of 550 mm height, and having two or more
access steps:

For one step, values of the table 7 above apply, and for the next
step towards the vehicle interior the following values apply,
based upon a nominal platform height of 760 mm:

Table 9
Values of δh, δν+ and δν– for the second step for a 760 mm platform

δh mm δν+ mm δν– mm

on a straight level track 380 230 160

on a track with a curve radius of 300 m 470 230 160

(3) The technical documentation requested in point 4.2.12 of the

LOC&PAS TSI shall include information about the height and
offset of the theoretical platform resulting in a vertical gap (δν+)
of 230 mm and in a horizontal gap (δh) of 200 mm from the
point situated in the central position of the nose of the rolling
stock's lowest step on a straight level track.

4.2.2.11.2. Access/egress steps

(1) All steps for access and egress shall be slip resistant and shall
have an effective clear width as large as the doorway width.

(2) Internal steps for external access shall have a minimum depth of
240 mm between the vertical edges of the step and a maximum
height of 200 mm. The height of each step may be increased to a
maximum of 230 mm if it can be demonstrated that this achieves
a reduction of one in the total number of steps required.

(3) The rising height of each step shall be equal.

(4) As a minimum the first and the last steps shall be indicated by a
contrasting band with a depth of 45 mm to 55 mm extending a
minimum of 80 % of the width of the steps on the top surface of
the step nosing. A similar band shall indicate the front surface of
the last step when entering the unit.

(5) An external access step, fixed or moveable, shall have a

maximum height of 230 mm between steps and a minimum
depth of 150 mm.

(6) If a step board is fitted and it is an extension of a door sill

outside the vehicle, and there is no change in level between
the step board and the floor of the vehicle, this shall not be
considered to be a step for the purposes of this specification.
A minimal drop in level, with a maximum of 60 mm, between
the floor surface at door sill and that of the exterior of the
vehicle, used to guide and seal the door is also permissible
and shall not be considered as a step.

(7) Access to the vestibule of the vehicle shall be achieved with a

maximum of 4 steps of which one may be external.

(8) Rolling stock intended to stop, in normal operation, at existing

platforms below 380 mm height and having their passenger
access doors above bogies need not comply with points (2)
and (5) above if it can be demonstrated that this achieves a
more even distribution of the steps height.
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4.2.2.12. Boarding aids
(1) A secure storage system shall be provided to ensure that
boarding aids, including portable ramps, do not impinge on a
passenger's wheelchair or mobility aid or pose any hazard to
passengers in the event of a sudden stop.

(2) The following types of boarding aids may be present in the

rolling stock according to the rules defined in point 4.4.3:

4.2.2.12.1. Movable step and bridging plate

(1) A moveable step is a retractable device integrated into the
vehicle lower than the door threshold level, fully automatic
and activated in conjunction with the door opening/closing
sequences.

(2) A bridging plate is a retractable device integrated into the

vehicle as close as possible to the door threshold level, fully
automatic and activated in conjunction with the door opening/
closing sequences.

(3) In the case of the movable step or bridging plate extending

beyond that permitted by the gauging rules, the train shall be
immobilised whilst the step or plate is extended.

(4) The extension of the moveable step or bridging plate shall be

completed before the door opening permits the passengers to
cross and conversely, removal of the step or plate may only
begin when the door opening no longer permits any crossing
of passengers.

(5) Movable steps and bridging plates shall comply with the
requirements of point 5.3.2.8.

4.2.2.12.2. On-board ramp

(1) An on-board ramp is a device that is positioned between the
vehicle door threshold and the platform. It can be manual,
semi-automatic or automatic.

(2) On-board ramps shall comply with the requirements of point

5.3.2.9.

4.2.2.12.3. On-board lift

(1) An on-board lift is a device integrated into the doorway of a
vehicle that shall be able to overcome the maximum height
difference between the vehicle floor and the station platform
where operated.

(2) When the lift is in the stowed position the doorway shall have a
minimum useable width according to point 4.2.2.3.2.

(3) On-board lifts shall comply with the requirements of point

5.3.2.10.

4.3. Functional and technical specifications of the interfaces

4.3.1. Interfaces with the infrastructure subsystem

Table 10
Interface with the infrastructure subsystem

Interface with the infrastructure subsystem

PRM TSI INF TSI

Parameter Point Parameter Point

Step position for vehicle access 4.2.2.11 Platforms 4.2.9

and egress
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Interface with the infrastructure subsystem

PRM TSI INF TSI

Parameter Point Parameter Point

Specific cases about the step 7.3.2.6 Specific cases about plat­ 7.7
position for vehicle access and forms
egress

4.3.2. Interfaces with the rolling stock subsystem

Table 11
Interface with the rolling stock subsystem

Interface with the rolling stock subsystem

PRM TSI LOC&PAS TSI

Parameter Point Parameter Point

Rolling Stock subsystem 4.2.2 Passenger related items 4.2.5

4.3.3. Interfaces with the Telematics Applications for Passengers subsystem

Table 12
Interface with the Telematics Applications for Passengers subsystem

Interface with the TAP subsystem

PRM TSI TAP TSI

Parameter Point Parameter Point

Station accessibility 4.4.1 Handling of information 4.2.6

Assistance to board and concerning carriage and assistance
alight the train of persons with disabilities and
persons with reduced mobility

Assistance to board and 4.4.2 Handling of information 4.2.6

alight the train concerning carriage and assistance
of persons with disabilities and
persons with reduced mobility

Access and reservation 4.4.2 Handling of availability/reservation 4.2.9

Visual information 4.2.1.10 Handling of information provision 4.2.12

in the station area

Spoken information 4.2.1.11 Handling of information provision 4.2.12

in the station area

Customer information 4.2.2.7 Handling of information provision 4.2.13

in the vehicle area

4.4. Operating rules

The following operating rules do not form part of the assessment of
subsystems.
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This TSI does not specify operating rules for evacuation in the case
of hazardous situations, only the relevant technical requirements. The
purpose of the technical requirements for infrastructure and rolling
stock is to facilitate evacuation for all, including persons with
disabilities and persons with reduced mobility.

4.4.1. Infrastructure subsystem

In light of the essential requirements in section 3, the operating rules
specific to the infrastructure subsystem related to accessibility for
persons with disabilities and persons with reduced mobility are as
follows:

— General

The infrastructure manager or station manager shall have a

written policy to ensure that all persons with disabilities and
persons with reduced mobility can access the passenger infra­
structure at all operational times in accordance with the
technical requirements of this TSI. Furthermore, the policy
shall be compatible with any railway undertaking's policy that
may wish to use the facilities, (refer to point 4.4.2) as appro­
priate. The policy shall be implemented through the provision of
adequate information to staff, procedures and training. The infra­
structure policy shall include, but not be limited to, operating
rules for the following situations:

— Station Accessibility

Operating rules shall be made to ensure that information

regarding the level of accessibility of all stations is available.

— Unstaffed Stations — Ticketing for Visually Impaired Passengers

Operating rules shall be written and implemented with respect to

unstaffed stations where vending machines are relied upon for
ticketing (refer to point 4.2.1.8). In such situations, an alternative
means of ticketing, accessible to visually impaired passengers,
shall always be available (for example, permitting purchasing
either on the train or at the destination).

— Ticketing Control — Turnstiles

In cases where turnstiles are utilised for ticketing control, oper­

ational rules shall be implemented, whereby disabled persons and
persons with reduced mobility are offered parallel access through
such control points. This special access shall permit wheelchair
users, and may be controlled by staff or be automatic.

— Lighting of platforms

It is allowed that lighting be switched off on platforms where no

train is expected.

— Visual and Spoken Information — Achieving Consistency

Operating rules shall be implemented to ensure consistency

between essential visual and spoken information (refer to
points 4.2.1.10 and 4.2.1.11). Staff making announcements
shall follow standard procedures to achieve complete consistency
of essential information.

Advertisements shall not be combined with the routing

information.
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Note: General information about public transport services shall
not be considered as advertisements for the purposes of this
point.

— On-demand Spoken Passenger Information System

Where spoken information is not provided via a public address

system at a station (refer to point 4.2.1.11), operating rules shall
be implemented to ensure the provision of an alternative
information system, whereby passengers are able to acquire the
same information audibly at the station (e.g. a staffed or
automated telephone information service).

— Platform — Wheelchair Boarding Aid Operational Zone

The railway undertaking and the infrastructure manager or station

manager shall define together the area(s) on the platform where
the facility is likely to be used, taking account of train
composition variations.

Operational rules shall be implemented to determine, where

possible, the stopping point of trains according to the location
of this (or these) operational zone(s).

— Safety of Manual and Powered Wheelchair Boarding Aids

Operations rules shall be implemented concerning the operation

of boarding aids by station staff (refer to point 4.2.1.14).

An operational rule shall be implemented concerning the use by

staff of the moveable safety barrier fitted to wheelchair lifts (refer
to point 4.2.1.14).

Operational rules shall be implemented to ensure that staff is able

to safely operate boarding ramps, with respect to deployment,
securing, raising, lowering and stowing (refer to point 4.2.1.14).

— Assistance to board and alight the train

Operational rules shall be implemented to ensure that staff are

aware that persons with disabilities and persons with reduced
mobility may require assistance to board and alight the train,
and shall provide such assistance if required.

Conditions on which assistance to persons with disabilities and

persons with reduced mobility is provided are defined in Regu­
lation (EC) No 1371/2007 (1).

— Supervised Level Track Crossing

Where supervised level track crossing is permitted, operating

rules shall be implemented to ensure that staff at supervised
level track crossings give appropriate assistance to persons with
disabilities and persons with reduced mobility, including indi­
cation of when it is safe to cross the track.

4.4.2. Rolling Stock subsystem

In light of the essential requirements in section 3, the operating rules
specific to the rolling stock subsystem related to accessibility for
persons with disabilities and persons with reduced mobility are as
follows:

— General

(1) Regulation (EC) No 1371/2007 of the European Parliament and of the Council of
23 October 2007 on rail passengers' rights and obligations (OJ L 315, 3.12.2007,
p. 14–41).
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The railway undertaking shall have a written policy to ensure
accessibility to passenger rolling stock at all operational times in
accordance with the technical requirements of this TSI.
Furthermore, the policy shall be compatible with the infra­
structure manager or station manager policy (refer to point
4.4.1) as appropriate. The policy shall be implemented through
the provision of adequate information to staff, procedures and
training. The rolling stock policy shall include, but not be limited
to, operating rules for the following situations:

— Access and Reservation of Priority Seats

Two possible conditions exist in connection with seats classified

as ‘priority’; (i) unreserved and (ii) reserved (refer to point
4.2.2.1.2). In case (i) the operating rules will be directed to
other passengers (i.e. provision of signage) requesting them to
ensure that priority is given to all persons with disabilities and
persons with reduced mobility that are defined as being eligible
to use such seats and that occupied priority seats should be
given-up as appropriate. In case (ii) operating rules shall be
implemented by the railway undertaking to ensure that the
ticketing reservation system is equitable with regards to
persons with disabilities and persons with reduced mobility.
Such rules will ensure that priority seating is initially only
available for reservation by persons with disabilities and
persons with reduced mobility until a given cut-off period prior
to departure. After this point in time, priority seats will be made
available to the entire passenger population, including persons
with disabilities and persons with reduced mobility.

— Carriage of Assistance Dogs

Operating rules shall be made to ensure that persons with

disabilities and persons with reduced mobility with an assistance
dog shall not be charged extra.

— Access and Reservation of Wheelchair Spaces

The priority seating access and reservation rules also apply to

wheelchair spaces, with only wheelchair users having priority.
Additionally, operating rules shall provide for (i) unreserved or
(ii) reserved accompanying persons (non-PRM) seating adjacent
or facing the wheelchair space.

— Access and Reservation of Universal Sleeping Compartments

The priority seating reservation rules also apply to universal

sleeping compartments (refer to point 4.2.2.10). However, oper­
ational rules shall prevent non-reserved occupation of universal
sleeping compartments (i.e. advanced booking will always be
necessary).

— Train crew — exterior doors activation

Operational rules shall be implemented regarding the procedure

for external door activation by train crew to ensure safety of all
passengers including persons with disabilities and persons with
reduced mobility (refer to point 4.2.2.3.2).

— Call for aid device in wheelchair space, universal toilets or

wheelchair accessible sleeping accommodation
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Operational rules shall be implemented to ensure appropriate
response and action from the staff in the event of activation of
the call for aid device (refer to paragraphs 4.2.2.2, 4.2.2.5 and
4.2.2.10). Response and action need not be the same according to
the origin of the call for aid.

— Audible safety instructions in case of emergency

Operational rules shall be implemented regarding the trans­

mission of audible safety instructions to passengers in the
event of an emergency (refer to point 4.2.2.7.4). These rules
shall include the nature of the instructions and of their trans­
mission.

— Visual and audible information — Control of advertisements

Details of the route or network on which the train operates

shall be available (the railway undertaking shall decide the
manner in which this information is provided).

Advertisements shall not be combined with routing

information.

Note: General information about public transport services

shall not be considered as advertisements for the purposes
of this point.

— Automatic Information Systems — Manual Correction of

incorrect or misleading information

Operational rules shall be implemented for the validation and

ability to correct erroneous automatic information by the train
crew (refer to point 4.2.2.7).

— Rules for announcement of the final destination and the next

stop

Operational rules shall be implemented to ensure that the

next stop is announced no later than 2 minutes prior to the
event (refer to point 4.2.2.7).

— Rules on train composition to make wheelchair boarding aid

devices usable according to the arrangement of the platforms.

Operation rules shall be implemented to take account of train

composition variations such that the safe operational zones
for wheelchair boarding aids can be determined with respect
to the stopping point of trains.

— Safety of Manual and Powered Wheelchair Boarding Aids

Operations rules shall be implemented concerning the

operation of boarding aids by train and station staff. In the
case of manual devices, procedures shall ensure that
minimum physical effort is required from staff. In the case
of powered devices, procedures shall ensure emergency fail-
safe-operation in the event of loss of power. An operational
rule shall be implemented concerning the use by train or
station staff of the moveable safety barrier fitted to
wheelchair lifts.

Operational rules shall be implemented to ensure that train

and station staff is able to safely operate boarding ramps,
with respect to deployment, securing, raising, lowering and
stowing.
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— Assistance to board and alight the train

Operational rules shall be implemented to ensure that staff

are aware that disabled persons and persons with reduced
mobility may require assistance to board and alight the
train, and shall provide such assistance if required.

Conditions on which assistance to persons with disabilities

and persons with reduced mobility is provided are defined in
Regulation (EC) No 1371/2007.

Platform — Wheelchair Boarding Aid Operational Zone

The railway undertaking and the infrastructure manager or
station manager shall define together the area on the
platform where the facility is likely to be used and shall
demonstrate its validity. This area shall be compatible with
the existing platforms where the train is likely to stop.

As a consequence of the above the stopping point of the train

shall in some cases be adjusted in order to comply with this
requirement.

Operational rules shall be implemented to take account of

train composition variations (refer to point 4.2.1.12) so that
the stopping point of trains can be determined with respect to
the boarding aid operational zones.

— Emergency method to deploy moveable steps

Operational rules shall be implemented for the emergency

stowage or deployment of the bridging plate in the case of
power failure.

— Operating combinations of rolling stock compliant and non-

compliant with this TSI

When forming a train from a mixture of compliant and non-

compliant rolling stock, operational procedures shall be im­
plemented to ensure that a minimum of two wheelchair
spaces compliant with this TSI are provided on the train. If
toilets are available on the train, it shall be ensured that
wheelchair users have access to a universal toilet.

Under such rolling stock combinations, procedures shall be in

place to ensure that visual and audible route information is
available on all vehicles.

It is accepted that dynamic information systems and

wheelchair space/universal toilet/wheelchair accessible
sleeping accommodation call for aid devices may not be
fully functional when working in such formations.

— Forming trains from individual vehicles compliant with this

TSI

When vehicles that have been individually assessed in

accordance with point 6.2.7 are formed into a train, opera­
tional procedures shall be in place to ensure that the complete
train complies with point 4.2 of this TSI.

4.4.3. Provision of boarding aids and provision of assistance

The infrastructure manager or station manager and railway under­
taking shall agree the provision and management of the boarding
aids as well as the provision of assistance and alternative transport
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in line with Regulation (EC) No 1371/2007 in order to establish
which party is responsible for the operation of boarding aids and
alternative transport. The infrastructure manager (or station
manager(s)) and railway undertaking shall ensure that the division
of responsibilities they agree is the most viable overall solution.

Such agreements shall define:

— the station platforms where a boarding aid has to be operated by

the infrastructure manager or the station manager and the rolling
stock for which it will be used,

— the station platforms where a boarding aid has to be operated by

the Railway Undertaking and the rolling stock for which it will
be used,

— the rolling stock where a boarding aid has to be provided and

operated by the railway undertaking and the station platform
where it will be used,

— the rolling stock where a boarding aid has to be provided by the

railway undertaking and operated by the infrastructure manager
or station manager, and the station platforms where it will be
used.

— the conditions for the provision of alternative transport where:

— the platform cannot be reached through an obstacle-free

route, or

— assistance cannot be provided to deploy a boarding aid

between the platform and the rolling stock.

4.5. Maintenance rules

4.5.1. Infrastructure Subsystem
The infrastructure manager or station manager shall have procedures
that include the provision of alternative assistance to disabled
persons and persons with reduced mobility during maintenance, re­
placement or repair of facilities that are for use of persons with
disabilities and persons with reduced mobility.

4.5.2. Rolling Stock Subsystem

If a facility that has been incorporated for persons with disabilities
and persons with reduced mobility becomes defective (this includes
tactile signs), the railway undertaking shall ensure that it has
procedures for the facility to be repaired or replaced within 6
working days of the occurrence being reported.

4.6. Professional qualifications

The professional qualifications of staff required for the operation and
maintenance of the infrastructure or rolling stock subsystems
according to the technical scope as defined in point 1.1, and
according to point 4.4 giving the list of operational rules,
concerned by this TSI, are as follows:

Professional training of staff performing the tasks of accompanying

trains, delivering service and help for passengers at a station and of
selling tickets shall include the subject of disability awareness and
equality, including the specific needs of all persons with disabilities
and persons with reduced mobility.
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Professional training of engineers and managers, responsible for
maintaining and operating the infrastructure or the rolling stock,
shall include the subject of disability awareness and equality,
including the specific needs of all persons with disabilities and
persons with reduced mobility.

4.7. Health and safety conditions

There is neither a specific requirement in the scope of this TSI
related to the health and safety conditions of staff required for the
operation of the infrastructure or rolling stock subsystem nor for the
implementation of the TSI.

4.8. Infrastructure and Rolling Stock registers

4.8.1. Infrastructure register
The characteristics of the infrastructure that must be recorded in the
‘register of railway infrastructure’ are listed in Commission imple­
menting decision 2011/633/EU (1).

4.8.2. Rolling Stock register

The characteristics of the rolling stock that must be recorded in the
‘European register of authorised types of vehicles’ are listed in
Commission implementing decision 2011/665/EU (2).

5. INTEROPERABILITY CONSTITUENTS
5.1. Definition
According to Article 2(f) of Directive 2008/57/EC, ‘interoperability
constituents’ means any elementary component, group of
components, subassembly or complete assembly of equipment incor­
porated or intended to be incorporated into a subsystem, upon which
the interoperability of the rail system depends directly or indirectly.
The concept of a ‘constituent’ covers both tangible objects and
intangible objects such as software.

5.2. Innovative solutions

As stated in point 4.1 of this TSI, innovative solutions may require
new specifications and/or new assessment methods. These specifi­
cations and assessment methods shall be developed by the process
described in article 6 of the Regulation.

5.3. List and characteristics of constituents

The interoperability constituents are covered by the relevant
provisions of Directive 2008/57/EC and are listed below.

5.3.1. Infrastructure
The following items are identified as being interoperability consti­
tuents for infrastructure:

5.3.1.1. Displays
(1) Displays shall be sized to show individual station names or
words of messages. Each station name, or words of messages,
shall be displayed for a minimum of 2 seconds.

(2) If a scrolling display is used (either horizontal or vertical), each

complete word shall be displayed for a minimum of 2 seconds
and the horizontal scrolling speed shall not exceed 6 characters
per second.

(1) Commission Implementing Decision 2011/633/EU of 15 September 2011 on the

common specifications of the register of railway infrastructure (OJ L 256, 1.10.2011,
p. 1–25).
(2) Commission Implementing Decision 2011/665/EU of 4 October 2011 on the European
register of authorized types of railway vehicles (OJ L 264, 8.10.2011, p. 32–54).
 02014R1300 — EN — 16.06.2019 — 001.001 — 46

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(3) Displays shall be designed and assessed for an area of use
defined by the maximum viewing distance according to the
following formula:

Reading distance in mm divided by 250 = font size (for

example: 10 000 mm/250 = 40 mm).

5.3.1.2. Platform ramps

(1) Ramps shall be designed and assessed for an area of use defined
by the maximum vertical gap they can overcome within a
maximum slope of 18 %.

(2) Ramps shall accommodate a wheelchair with characteristics as

detailed in appendix M.

(3) Ramps shall withstand a weight of at least 300 kg, placed at the
centre of the device distributed over an area of 660 mm by
660 mm.

(4) If the ramp is power operated it shall incorporate a method of

manual operation should power fail.

(5) The ramp surface shall be slip resistant and shall have an
effective clear width of a minimum of 760 mm.

(6) Ramps having a clear width of less than 1 000 mm shall have
raised edges on both sides to prevent mobility aid wheels from
slipping off.

(7) The upstands at both ends of the ramp shall be bevelled and
shall not be higher than 20 mm. They shall have contrasting
hazard warning bands.

(8) The ramp shall be equipped with a mechanism to securely locate

the ramp so that it is not subject to displacement when in use for
boarding or alighting.

(9) The ramp shall be provided with self-contrasting markings.

5.3.1.3. Platform lifts

(1) Lifts shall be designed and assessed for an area of use defined
by the maximum vertical gap they can overcome.

(2) Lifts shall accommodate a wheelchair with characteristics as

detailed in appendix M.

(3) Lifts shall withstand a weight of at least 300 kg, placed at the
centre of the device distributed over an area of 660 mm by
660 mm.

(4) The lift platform surface shall be slip resistant.

(5) At surface level, the lift platform shall have a minimum clear
width of 800 mm and a length of 1 200 mm. According to
appendix M, an additional length of 50 mm shall be available
for feet above a height of 100 mm above the lift platform,
considering both inboard and outboard orientations of the
wheelchair user.

(6) The bridging plate overriding the gap between the lift platform
and the carriage floor shall have a minimum width of 760 mm.

(7) Where provided, each control for deploying, lowering to

ground level, raising and stowing the lift shall require
continuous manual pressure by the operator and shall not
allow an improper lift sequencing when the lift platform is
occupied.
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(8) The lift shall incorporate a method of deploying, lowering to
ground level with a lift occupant, and raising and stowing the
empty lift if the power to the lift fails.

(9) No part of the lift platform shall move at a rate exceeding

150 mm/second during lowering and lifting an occupant, and
shall not exceed 600 mm/second during deploying or stowing
(except if the lift is manually deployed or stowed).

(10) The maximum lift platform horizontal and vertical acceleration

when occupied shall be 0,3 g.

(11) The lift platform shall be equipped with barriers to prevent any
of the wheels of a wheelchair from rolling off the lift platform
during its operation.

(12) A movable barrier or inherent design feature shall prevent a

wheelchair from rolling off the edge closest to the vehicle until
the lift is in its fully raised position.

(13) Each side of the lift platform which extends beyond the vehicle
in its raised position shall have a barrier a minimum 25 mm
high. Such barriers shall not interfere with manoeuvring into or
out of the aisle.

(14) The loading-edge barrier (outer barrier) which functions as a

loading ramp when the lift is at ground level, shall be sufficient
when raised or closed, or a supplementary system shall be
provided, to prevent a power wheelchair from riding over or
defeating it.

(15) The lift shall permit both inboard and outboard orientation of
the wheelchair user.

(16) The lift shall be provided with self-contrasting markings.

5.3.2. Rolling stock

The following items are identified as being interoperability consti­
tuents for rolling stock:

5.3.2.1. Interface of the door control device

(1) A door control device shall have visual indication, on or around
it when enabled and shall be operable by the palm of the hand
exerting a force not greater than 15 N.

(2) It shall be identifiable by touch (for example: tactile markings);

this identification shall indicate the functionality.

5.3.2.2. Standard and universal toilets: common

parameters
(1) The centre of any door handle, lock or door control device on
the exterior or interior of the toilet compartment shall be located
at a minimum of 800 mm and a maximum of 1 100 mm above
the toilet door threshold.

(2) A visual and tactile (or audible) indication shall be given inside
and outside the toilet to indicate when a door has been locked.

(3) Any door control device and other equipment inside the toilet
compartment (except for baby nappy change facilities and call
for aid devices) shall be operable by exerting a force not
exceeding 20 N.

(4) Any control device, including flushing system, shall contrast

with the background surface, and shall be identifiable by touch.
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(5) Clear, precise information for the operation of any control device
shall be provided, making use of pictograms and shall be tactile.

(6) The toilet seat and lid, and any handrails shall contrast with the
background.

5.3.2.3. Standard toilet

(1) A standard toilet is not designed to be accessible to a wheelchair
user.

(2) The minimum door useable width shall be 500 mm.

(3) A fixed vertical and/or horizontal handrail according to point

4.2.2.9 shall be provided adjacent to the toilet seat and the
wash basin.

5.3.2.4. Universal toilet

(1) A universal toilet is a toilet designed to be used by all
passengers including all persons with disabilities and persons
with reduced mobility.

(2) The area of use of a universal toilet is defined by the method

used for its assessment (A or B according to point 6.1.3.1).

(3) The toilet access door shall provide a minimum clear useable
width of 800 mm. Where the door is automatic or semi-auto­
matic, it shall be possible to open it partially in order to allow a
wheelchair user's assistant to leave and re-enter the toilet
module.

(4) The exterior of the door shall be marked with a sign in

accordance with appendix N.

(5) There shall be sufficient space inside the toilet compartment to

enable a wheelchair as defined in appendix M to be
manoeuvred to a position allowing both a lateral and a
diagonal transfer of the wheelchair occupant to the toilet seat.

(6) There shall be a minimum clear space of 700 mm in front of

the toilet seat that shall follow the seat profile.

(7) A horizontal handrail that complies with the requirements of

point 4.2.2.9 shall be provided at each side of the toilet seat
extending at least to the leading edge of the toilet seat.

(8) The handrail on the wheelchair accessible side shall be hinged

in such a way so as to enable an unobstructed transfer for the
wheelchair user to and from the toilet seat.

(9) The surface of the toilet seat, when lowered, shall be at a height
of 450 mm to 500 mm above the floor level.

(10) All amenities shall be readily accessible to a wheelchair user.

(11) The toilet cubicle shall be fitted with not less than two call for
aid devices that shall, when operated, send a signal to a person
who can take appropriate action; they need not initiate a
communication.

(12) The interface of the call for aid devices shall be as defined in
point 5.3.2.6.

(13) One call for aid device shall be placed not more than 450 mm
above the floor, measured vertically from the surface of the
floor to the centre of the control. It shall be positioned so
that the control can be reached by a person lying on the floor.
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(14) The other call for aid device shall be not less than 800 mm and
not more than 1 100 mm above the floor, measured vertically to
the centre of the control.

(15) These two call for aid devices shall be located on different
vertical surfaces of the cubicle so that they can be reached
from a range of positions.

(16) The control of the call for aid devices shall be distinct from any
other control within the toilet, be coloured differently from
other control devices and contrast with their background.

(17) If a baby nappy changing table is provided, in the lowered

position its usable surface shall be between 800 mm and
1 000 mm above floor level.

5.3.2.5. Baby nappy changing table

(1) The usable surface of the baby nappy changing table shall be a
minimum of 500 mm wide and 700 mm long.

(2) It shall be designed to prevent a baby from inadvertently sliding

off, shall have no sharp edges and shall be able to take a
minimum load of 80 kg.

(3) It shall be possible to put it into the stowed position with only
one hand, using a force not exceeding 25 N.

5.3.2.6. Interface of the call for aid device

A call for aid device shall:

(1) be indicated by a sign having a green or yellow background

(according to the specification referenced in appendix A, index
10) and a white symbol, representing a bell or a telephone; the
sign can be on the button or bezel or on a separate pictogram;

(2) include tactile symbols;

(3) emit a visual and audible indication to the user that it has been
operated;

(4) provide additional operating information if necessary;

(5) be operable by the palm of a person's hand and not require a

force exceeding 30 N to operate.

5.3.2.7. Internal and External Displays

(1) Each station name (which may be abbreviated), or words of
messages, shall be displayed for a minimum of 2 seconds.

(2) If a scrolling display is used (either horizontal or vertical), each

complete word shall be displayed for a minimum of 2 seconds
and the horizontal scrolling speed shall not exceed an average of
6 characters per second.

(3) The typeface used for texts shall be easily readable.

(4) Upper Case Letters and numbers used in external displays shall
have a minimum height of 70 mm on front displays and 35 mm
on side displays.

(5) Internal displays shall be designed and assessed for an area of

use defined by the maximum viewing distance according to the
following formula:
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Table 13
Area of use of the internal displays for rolling stock

Reading distance Height of upper case letters and numbers

< 8 750 mm (reading distance/250) mm

8 750 to 10 000 mm 35 mm

> 10 000 mm (reading distance/285) mm

5.3.2.8. Boarding aids: movable steps and bridging

plates
(1) A movable step or bridging plate shall be designed and assessed
for an area of use defined by the width of the doorway it can fit.

(2) The mechanical strength of the device shall be according to the

specification referenced in Appendix A, index 11.

(3) A suitable mechanism shall be installed in order to ensure the

stability of the device in the deployed and retracted position.

(4) The device surface shall be slip resistant and shall have an
effective clear width as large as the doorway width.

(5) The device shall be equipped with obstacle detection according

to the specification referenced in Appendix A, index 11.

(6) The device shall incorporate a method of deploying and stowing

if the power to the step fails.

5.3.2.9. Boarding aids: on-board ramps

(1) Ramps shall be designed and assessed for an area of use
defined by the maximum vertical gap they can overcome
within a maximum slope of 18 %

(2) Ramps shall withstand a weight of at least 300 kg, placed at the
centre of the ramp distributed over an area of 660 mm by
660 mm.

(3) An access ramp shall be either positioned manually by staff or

deployed semi-automatically by mechanical means, operated by
staff or by the passenger.

(4) If the ramp is power operated it shall incorporate a method of

manual operation should power fail.

(5) The ramp surface shall be slip resistant and shall have an
effective clear width of a minimum of 760 mm.

(6) Ramps having a clear width of less than 1 000 mm shall have
raised edges on both sides to prevent mobility aid wheels from
slipping off.

(7) The upstands at both ends of the ramp shall be bevelled and
shall not be higher than 20 mm. They shall have contrasting
hazard warning bands.

(8) When in use for boarding or alighting, the ramp shall be

secured in use so that it is not subject to displacement when
loading or unloading.

(9) A semi-automatic ramp shall be fitted with a device capable of

stopping the movement of that step if its front edge comes into
contact with anything or person whilst the plate is in
movement.
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(10) The ramp shall be provided with self-contrasting markings.

5.3.2.10. Boarding aids: on-board lifts

(1) Lifts shall be designed and assessed for an area of use defined
by the maximum vertical gap they can overcome.

(2) The lift platform surface shall be slip resistant. At surface level,
the lift platform shall have a minimum clear width of 760 mm
and a length of 1 200 mm. According to appendix M, an ad­
ditional length of 50 mm shall be available for feet above a
height of 100 mm above the lift platform, considering both
inboard and outboard orientations of the wheelchair user.

(3) The bridging plate overriding the gap between the lift platform
and the carriage floor shall have a minimum width of 720 mm.

(4) The lift shall withstand a weight of at least 300 kg, placed at
the centre of the lift platform distributed over an area of
660 mm by 660 mm.

(5) Where provided, each control for deploying, lowering to

ground level, raising and stowing the lift shall require
continuous manual pressure and shall not allow an improper
lift sequencing when the lift platform is occupied.

(6) The lift shall incorporate a method of deploying, lowering to

ground level with a lift occupant, and raising and stowing the
empty lift if the power to the lift fails.

(7) No part of the lift platform shall move at a rate exceeding

150 mm/second during lowering and lifting an occupant, and
shall not exceed 600 mm/second during deploying or stowing
(except if the lift is manually deployed or stowed).

(8) The maximum lift platform horizontal and vertical acceleration

when occupied shall be 0,3 g.

(9) The lift platform shall be equipped with barriers to prevent any
of the wheels of a wheelchair from rolling off the lift platform
during its operation.

(10) A movable barrier or inherent design feature shall prevent a

wheelchair from rolling off the edge closest to the vehicle until
the lift is in its fully raised position.

(11) Each side of the lift platform which extends beyond the vehicle
in its raised position shall have a barrier a minimum 25 mm
high. Such barriers shall not interfere with manoeuvring into or
out of the aisle.

(12) The loading-edge barrier (outer barrier) which functions as a

loading ramp when the lift is at ground level, shall be sufficient
when raised or closed, or a supplementary system shall be
provided, to prevent a power wheelchair from riding over or
defeating it.

(13) The lift shall permit both inboard and outboard orientation of
the wheelchair user.

(14) The lift shall be provided with self-contrasting markings.

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6. ASSESSMENT OF CONFORMITY AND/OR SUITABILITY FOR
USE
Modules for the procedures for assessment of conformity, suitability
for use and EC verification are described in Decision 2010/713/EU.

6.1. Interoperability constituents

6.1.1. Conformity assessment
An EC declaration of conformity or suitability for use, in accordance
with Article 13(1) and Annex IV of Directive 2008/57/EC, shall be
drawn up by the manufacturer or his authorised representative estab­
lished in the Union before placing an interoperability constituent on
the market.

The conformity assessment of an interoperability constituent shall be

according to the prescribed module(s) of that particular constituent
specified in point 6.1.2 of this TSI.

6.1.2. Application of modules

The modules for the EC certification of conformity of interoper­
ability constituents are listed in the table below:

Table 14
Modules for EC certification of conformity of interoperability constituents

Module CA Internal production control

Module CA1 Internal production control plus product verification by indi­

vidual examination

Module CA2 Internal production control plus product verification at random

intervals

Module CB EC-Type examination

Module CC Conformity to type based on internal production control

Module CD Conformity to type based on quality management system of the

production process

Module CF Conformity to type based on product verification

Module CH Conformity based on full quality management system

Module CH1 Conformity based on full quality management system plus

design examination

Module CV Type validation by in service experience (Suitability for use)

The manufacturer or his authorised representative established within

the Union shall choose one of the modules or module combinations
indicated in the following table for the constituent to be assessed:

Table 15
Combination of modules for EC certification of conformity of interoperability constituents

Module
Module Module Module Module Module Module
Point of this Annex Constituents to be assessed CA1 or
CA CB +CC CB +CD CB +CF CH (*) CH1
CA2 (*)

5.3.1.1 Displays X X X X X
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Module
Module Module Module Module Module Module
Point of this Annex Constituents to be assessed CA1 or
CA CB +CC CB +CD CB +CF CH (*) CH1
CA2 (*)

5.3.1.2 and Platform ramps and X X X X X

5.3.1.3 platform lifts

5.3.2.1 Interface of door control X X X

device

5.3.2.2, 5.3.2.3 Toilet modules X X X X X

and 5.3.2.4

5.3.2.5 Baby nappy changing X X X

table

5.3.2.6 Call for aid devices X X X

5.3.2.7 Internal and external X X X X X

displays

5.3.2.8 to Boarding devices X X X X X

5.3.2.10

(*) Modules CA1, CA2 or CH may be used only in the case of products manufactured according to a design developed and already
used to place products on the market before the application of relevant TSIs applicable to those products, provided that the
manufacturer demonstrates to the notified body that design review and type examination were performed for previous applications
under comparable conditions, and are in conformity with the requirements of this TSI; this demonstration shall be documented, and
is considered as providing the same level of proof as module CB or design examination according to module CH1.

Where a particular procedure shall be used for the assessment, this is

specified in point 6.1.3.

6.1.3. Particular assessment procedures

6.1.3.1. Universal Toilet Module
The space inside the toilet compartment enabling a wheelchair as
defined in appendix M to be manoeuvred to a position allowing both
a lateral and a diagonal transfer of the wheelchair occupant to the
toilet seat shall be assessed using the method A described in the
specification referenced in Appendix A, index 9.

Alternatively, where method A cannot be used, it is allowed to

utilize method B described in the specification referenced in
Appendix A, index 9. This allowance is only provided for in the
following cases:

— vehicles where the available floor width is narrower than

2 400 mm,

— existing rolling stock when it is renewed or upgraded,

6.1.3.2. Toilet Module and Universal Toilet Module

When a toilet module or a universal toilet module is not built as an
independent compartment, its characteristics can be assessed at
subsystem level.

6.2. Subsystems
6.2.1. EC verification (general)
The EC verification procedures to be applied to the subsystems are
described in Article 18 and Annex VI of Directive 2008/57/EC.
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The EC verification procedure shall be performed according to the
prescribed modules(s) specified in point 6.2.2 of this TSI.

For the infrastructure subsystem, if the applicant demonstrates that

tests or assessments of a subsystem or parts of a subsystem are the
same or have been successful for previous applications of a design,
the notified body shall consider the results of these tests and
assessments for the EC verification.

The approval process and the contents of the assessment shall be

defined between the applicant and a notified body according to the
requirements defined in this TSI and in conformance with the rules
set out in section 7 of this TSI.

6.2.2. Procedures for EC verification of a subsystem (modules)

The modules for the EC verification of subsystems are listed in the
table below:

Table 16
Modules for the EC verification of subsystems

Module SB EC-type examination

Module SD EC verification based on quality management

system of the production process

Module SF EC verification based on product verification

Module SG EC verification based on unit verification

Module SH1 EC verification based on full quality management

system plus design examination

The applicant shall choose one of the modules or module

combinations indicated in table 17.

Table 17
Combination of modules for the EC verification of subsystems

Subsystem to be assessed Module SB+SD Module SB+SF Module SG Module SH1

Rolling Stock X X X
Subsystem

Infrastructure Subsystem X X

The characteristics of the subsystem to be assessed during the

relevant phases are indicated in appendix E to this TSI, Table E.1
for infrastructure subsystem and Table E.2 for rolling stock
subsystem. The applicant shall confirm that each subsystem
produced complies with the type.

6.2.3. Particular assessment procedures

6.2.3.1. Wheelchair transfer seat
The assessment of the requirement for the provision of transfer seats
shall only consist in verifying that they are present and equipped
with movable armrests. In particular the method of transfer shall not
be assessed.
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6.2.3.2. Step position for vehicle access and egress
This requirement shall be validated by calculation using the nominal
values of the construction drawing of the vehicle and the nominal
values of the relevant platform or platforms where the rolling stock
is intended to stop. The outer end of the floor at the passenger access
door shall be considered as a step.

6.2.4. Technical solutions giving presumption of conformity at design stage

With regard to this TSI, the infrastructure subsystem can be
considered as an assembly made of a succession of recurring
subcomponents such as:

— parking facilities,

— doors and entrances, transparent obstacles with their marking,

— tactile walking surface indicators, tactile information along

obstacle-free routes,

— ramps and stairs with handrails,

— mounting and highlighting of furniture,

— ticketing or information counters,

— ticket vending and control machines,

— visual information: signposting, pictograms, dynamic

information,

— platforms, including ends and edges, shelters and waiting areas

when provided,

— level track crossings.

For those subcomponents of the infrastructure subsystem,

presumption of conformity may be assessed at design stage prior
to and independently from any specific project. An intermediate
statement of verification (ISV) shall be issued by a notified body
at design stage.

6.2.5. Assessment of maintenance

According to Article 18(3) of Directive 2008/57/EC, a notified body
shall be responsible for compiling the technical file, containing the
documentation requested for operation and maintenance.

The notified body shall verify only that the documentation requested
for operation and maintenance, as defined in point 4.5 of this TSI, is
provided. The notified body is not required to verify the information
contained in the documentation provided.

6.2.6. Assessment of operational rules

In conformity with Articles 10 and 11 of Directive 2004/49/EC,
railway undertakings and infrastructure managers must demonstrate
compliance with the operational requirements of this TSI within their
safety management system when applying for any new or amended
safety certificate or safety authorisation.

For the purpose of this TSI, the notified body shall not verify any
operational rule, even if they are listed in point 4. 4.

6.2.7. Assessment of units intended to be used in general operation

When rolling stock is supplied as individual vehicles, rather than in
fixed units, such vehicles shall be assessed against the relevant
points of this TSI, accepting that not every such vehicle will have
wheelchair spaces, wheelchair accessible facilities or a universal
toilet.
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▼B
The area of use in terms of type of rolling stock which, coupled with
the unit to be assessed, ensures that the train is fully compliant with
the TSI is not verified by the notified body.

After such a unit has received the authorisation to be placed in

service, it is the responsibility of the railway undertaking to make
sure, when forming the train with other compatible vehicles, that
point 4.2 of this TSI is complied with at train level, according to
the rules defined in point 4.2.2.5 of the OPE TSI (train composition).

7. IMPLEMENTATION OF THE TSI

7.1. Application of this TSI to new Infrastructure and Rolling Stock
7.1.1. New Infrastructure
This TSI is applicable to all new stations in its scope.

This TSI does not apply to new stations which have already been
granted a building permit or which are subject to a contract for
construction works that is either already signed or under final
phase of tendering procedure at the date of application of this TSI.
Anyhow, in such cases, PRM TSI 2008 (1) has to be applied within
its defined scope. For those station projects, where PRM TSI 2008
will have to be applied, it is permissible (but not mandatory) to use
the revised version, either totally or for particular sections; in case of
application limited to particular sections, the applicant has to justify
and document that applicable requirements remain consistent, and
this has to be approved by the notified body.

Where stations which were closed for a long time to passenger

service are put in service again, this may be treated as renewal or
upgrade according to point 7.2

In all cases of construction of a new station, the station manager

should organise consultation with the entities in charge of the
management of the neighbourhood, in order to enable the accessi­
bility requirements to be met not only in the station, but also for
access to the station. In the case of multimodal stations, other
transport authorities should also be consulted for access to and
from the railway and other modes of transport.

7.1.2. New Rolling Stock

This TSI is applicable to all units of rolling stock in its scope which
are placed in service after the date of application of this TSI, except
where the points 7.1.1.2 ‘Transition phase’ and 7.1.3.1 (‘Rolling
stock subsystem’) of the LOC&PAS TSI apply.

7.2. Application of this TSI to existing Infrastructure and Rolling

Stock
7.2.1. Steps of the gradual transition to the target system
This TSI applies to subsystems when they are renewed or upgraded.

(1) Commission Decision 2008/164/EC of 21 December 2007 concerning the technical

specification of interoperability relating to ‘persons with reduced mobility’ in the
trans-European conventional and high-speed rail system (OJ L 64, 7.3.2008, p. 72).
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This TSI does not apply to renewed or upgraded stations which have
already been granted a building permit or which are subject to a
contract for construction works that is either already signed or under
final phase of tendering procedure at the date of application of this
TSI.

This TSI does not apply to renewed or upgraded rolling stock which
are subject to a contract already signed or under final phase of
tendering procedure at the date of application of this TSI.

For existing infrastructure and rolling stock, the overarching aim of

the TSI is to achieve compliance with the TSI through the identifi­
cation and progressive elimination of existing obstacles to accessi­
bility.

Member States ensure that inventories of assets are organized and

adopt implementation plans in order to achieve the aim of this
Regulation.

▼M1
7.2.1.1. Inventory of assets — infrastructure
7.2.1.1.1. Functional and technical architecture
The functions of the inventory of assets consist of:

(1) identifying the existing obstacles and barriers to accessibility;

(2) providing practical information to users;

(3) monitoring and evaluating progress on accessibility.

The architecture for the exchange of accessibility data is provided

for in Regulation (EU) No 454/2011 (TAP TSI).

The following standards shall apply for the formatting and exchange
of accessibility data:

(1) CEN/TS 16614-1:2014 Public transport — Network and

Timetable Exchange (NeTEx) — Part 1: Public transport
network topology exchange format 2014-05-14

(2) EN 12896-1:2016 Public transport. Reference data model.

Common concepts (Transmodel)

For the intended particular usage, a harmonised specific transmodel

profile as is provided for in the technical documents referred to in
Appendix O, index 1.

7.2.1.1.2. Rules for the input and self-assessment of accessibility data

The rules for the input and self-assessment of accessibility data shall
be the following:

(1) entities that collect the accessibility data relative to assets need
not be independent from the daily management of those assets;

(2) during the first collection of accessibility data pursuant to the

entry into force of Commission Implementing Regulation (EU)
2019/772 (1), the state of conformity of stations to this TSI may
be inventoried as unassessed;

(1) Commission Implementing Regulation (EU) 2019/772 of 16 May 2019 amending

Commission Regulation (EU) No 1300/2014 as regards inventory of assets with a
view to identifying barriers to accessibility, providing information to users and moni­
toring and evaluating progress on accessibility (OJ L 139 I, 27.5.2019, p. 1).
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▼M1
(3) where a station, or elements thereof, undergoes an upgrade,
renewal work or any type of work foreseen by a national im­
plementation plan for this TSI, the corresponding accessibility
data shall be updated, including the state of conformity to this
TSI, where relevant;

(4) the state of conformity to this TSI may be updated on the basis
of an ISV as described in point 6.2.4 of this TSI;

(5) the working order of the equipment does not need to be inven­
toried.

A data collection tool, the operating modes of which are described in

the technical documents referred to in Appendix O, index 2, shall be
made available by the Commission.

Alternatively, where structured accessibility data exist and may be

converted to the harmonised profile, those data may be transferred
after conversion. The methodology for the conversion of existing
accessibility data and the communication protocol are provided for
in the technical documents referred to in Appendix O, index 3.

7.2.1.1.3. Rules for consultation

From the ERSAD:

(1) the public shall be able to access information from a public

website hosted by the European Union Agency for Railways;

(2) registered national authorities shall be able to retrieve all accessi­

bility data that are relevant to the Member State;

(3) the Commission and the Agency shall be able to retrieve all
accessibility data.

The ERSAD database hosted by the Agency shall not be linked to

other database(s).

7.2.1.1.4. Rules for the management of user feedback

Feedback from users may take the form of:

(1) institutional feedback from users associations, including organis­

ations representing persons with disabilities: existing structures
may be used as long as they include representatives from organ­
isations of persons with disabilities and persons with reduced
mobility and reflect the situation at an appropriate level, not
necessarily at a national level. The procedure for giving user
feedback shall be organised so as to permit the participation of
those organisations on an equal basis;

(2) individual feedback: website visitors shall be provided with the

possibility to report incorrect information about accessibility data
regarding a particular station and get an acknowledgement that
their comment has been received.

In both situations, the feedback from users shall be adequately

considered by the entity(ies) responsible for collecting, maintaining
and exchanging the data.

▼B
7.2.2. Application of this TSI to existing Infrastructure
For infrastructure, the conformity with this TSI is mandatory for
those parts that are renewed or upgraded. However, the TSI
recognizes that, due to the characteristics of the inherited railway
system, compliance of existing infrastructure may be achieved
through a gradual improvement of accessibility.
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▼B
In addition to this gradual approach, the target system for existing
infrastructure permits the following exceptions:

— In case an obstacle free route is created from existing footbridges,

stairways and subways, including doors, lifts and ticket control
machines, compliance with requirements related to dimensions of
those in respect of width is not mandatory.

— Compliance with requirements related to the minimum width of

the platform is not mandatory for existing stations if the cause of
non-compliance is the presence of certain platform obstacles (e.g.
structural columns, stairwells, lifts, etc.) or existing tracks that are
unlikely to be moveable.

— Where an existing station, or a part of it, is a recognised historic

building and is protected by national law, it is allowed to adapt
the requirements of this TSI in order not to infringe the national
law for the protection of the building.

7.2.3. Application of this TSI to existing rolling stock

For rolling stock, the conformity with this TSI, for those parts that
are renewed or upgraded, shall be as described in appendix F.

7.3. Specific cases

7.3.1. General
The specific cases, as listed in point 7.3.2, describe special provisions
that are needed and authorised on particular networks of each
Member State.

These specific cases are classified as:

— ‘P’ cases: ‘permanent’ cases.

— ‘T’ cases: ‘temporary’ cases, where it is planned that the target

system is reached in the future.

7.3.2. List of specific cases

7.3.2.1. Priority Seats (point 4.2.2.1)
Specific cases Germany and Denmark ‘P’
10 % of all seats shall be priority seats. In trains with a volunteer and
compulsory reservation a minimum of 20 % of those priority seats
shall have a pictogram, the other 80 % of priority seats can be
booked or reserved in advance.

In trains with no possibility of reservation all priority seats shall have

a special pictogram according to point 4.2.2.1.2.1

7.3.2.2. Wheelchair spaces (point 4.2.2.2)

Specific Case France ‘P’ for the ‘Ile de France’ network
The number of wheelchair spaces is limited to two for any unit
intended to be used on Ile de France Express network lines A B C
D and E independently of its length.

7.3.2.3. Exterior doors (point 4.2.2.3.2)

Specific Case France ‘P’ for the ‘Ile de France’ network
Due to the short dwelling time and travel time between stations, no
audible signal is required when a passenger access door is released
for opening in any unit intended to be used on Ile de France Express
network lines A B C D and E.
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▼B
7.3.2.4. Clearways (point 4.2.2.6)
Specific Case Great Britain, Northern Ireland and Ireland ‘P’
For reasons of restricted structure gauge, track curvature and
consequent restricted vehicle width, it is permissible for clause
4.2.2.6 (1st bullet) to be complied with only for access to priority
seats.

This specific case does not prevent the access of TSI compliant
rolling stock to the national network.

7.3.2.5. Height changes (point 4.2.2.8)

Specific Case France ‘P’ for the ‘Ile de France’ network
For double deck trains, internal steps (other than those for external
access) shall have a maximum height of 208 mm and a minimum
depth of 215 mm, measured at the central axis of the stairs.

7.3.2.6. Step position for vehicle access and egress (point

4.2.2.11)
Specific case Estonia, Latvia and Lithuania ‘P’ for all rolling stock
intended to stop, in normal operation, at platforms of 200 mm height
In such case, the values of δh, δν+ and δν– shall be according to the
following table:

Table 18
Values of δh, δν+ and δν– for specific case Estonia, Latvia and
Lithuania

δh mm δν+ mm δν– mm

on a straight level track 200 400 n.a.

Specific case Finland ‘P’

A supplementary step will be required for use on lines in Finland.
This first useful step shall be such that the maximum construction
gauge of the vehicle meets the requirements of the specification
referenced in Appendix A, index 14 and the values of δh, δν+ and
δν– shall be according to the following table:

Table 19
Values of δh, δν+ and δν– for specific case Finland

δh mm δν+ mm δν– mm

on a straight level track 200 230 160

on a track with a curve 410 230 160

radius of 300 m

Specific Case Germany ‘P’ for all rolling stock intended to stop, in
normal operation, at platforms of 960 mm height:
In such case, the values of δh, δν+ and δν– shall be according to the
following table:
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▼B
Table 20
Values of δh, δν+ and δν– for specific case Germany

δh mm δν+ mm δν– mm

on a straight level track 200 230 230

on a track with a curve 290 230 230

radius of 300 m

Specific case Austria and Germany ‘P’ for all rolling stock intended
to stop, in normal operation, at platforms below 550 mm height
In such case, in addition to the requirements of point 4.2.2.11.1 (2), a
step shall be available such that the values of δh, δν+ and δν– shall be
according to the following table:

Table 21
Values of δh, δν+ and δν– for specific case Austria and Germany
for low platforms

δh mm δν+ mm δν– mm

on a straight level track 200 310 n.a.

On a track with a curve 290 310 n.a.

radius of 300 m

Specific Case Ireland ‘P’ for all rolling stock intended to stop, in
normal operation at platforms of 915 mm height
In such case, the values of δh, δν+ and δν– shall be according to the
following table:

Table 22
Values of δh, δν+ and δν– for specific case Ireland

δh mm δν+ mm δν– mm

on a straight level track 275 250 —

on a track with a curve 275 250 —

radius of 300 m

Specific Case Portugal ‘P’ for the 1 668 mm gauge network

For rolling stock intended to operate on 1 668 mm track gauge
network, the first useful step shall comply with the values defined
in point 4.2.2.11.1 (5) Table 9), including the rolling stock designed
according interoperable gauges running over 1 668 mm track gauge
or running over 1 435 mm on three rail track (1 668 and 1 435).

On 1 668 mm nominal track gauge network are allowed platforms

with the height of 685 mm or 900 mm above the rail running surface.

The design of entrance door sill of new commuter rolling stock shall
be optimized for access from platforms with height of 900 mm.
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▼B
Specific Case Spain ‘P’ for the 1 668 mm gauge network
For rolling stock intended to run on Spanish railway lines with
1 668 mm track gauge, the position of the first useable step will fit
to the measures given in the following tables, depending on the line
structure gauge and on the platform height:

Table 23
Specific case for Spain — values of δh, δν+ and δν– and bq0 on a
straight level track

On a straight level track

Line structure gauge

GHE16
Step position Three-rails
GEC16 or
track
GEB16 760 or
550 mm (note 1)
680 mm

δh mm 275 275 255 316,5

δν+ mm 230

δν– mm 160

bq0 1 725 1 725 1 705 1 766,5

Table 24
Specific case for Spain — values of δh, δν+ and δν– and bq0 on a
track with a curve radius of 300 m

On a track with a curve radius of 300 m

Line structure gauge

GHE16
Step position Three-rails
GEC16 or
track
GEB16 760 or
550 mm (note 1)
680 mm

δh mm 365 365 345 406,5

δν+ mm 230

δν– mm 160

bq0 1 737,5 1 737,5 1 717,5 1 779

Note 1: These values shall be applied where the common rail is located in the
closest position to the platform. If the common rail is in the farthest position
to the platform, the position of the first usable step will fit the appropriate
measures depending on the line structure gauge and the platform height, as
defined in the columns corresponding to the 1 668 mm track gauge case with
two rails.

Specific Case United Kingdom ‘P’ for all rolling stock intended to
stop, in normal operation at platforms of nominal 915 mm height
It is permissible for passenger access steps for the vehicle to be
designed to meet either the following values when the vehicle is
stationary at a GB nominal 915 mm high platform:
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▼B
The values of δh, δν+ and δν– according to the following table:
Table 25
Values of δh, δν+ and δν– for specific case United Kingdom

δh mm δν+ mm δν– mm

on a straight level track 200 230 160

on a track with a curve 290 230 160

radius of 300 m

Or, alternatively the position set out in the national technical rules
notified for this purpose.
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▼B
Appendix A

Standards or Normative Documents Referred to in this TSI

TSI Normative document

Index Characteristics to be assessed Point of this Annex Document N° Mandatory provisions

1 Dimensions of the lifts 4.2.1.2.2 EN 81-70:2003+A1:2004 Point 5.3.1, table 1

Tactile signage 4.2.1.10 Annex E.4

2 Design of escalators and 4.2.1.2.2 EN 115-1:2008+A1:2010

moving walks

3 Lighting on platforms 4.2.1.9 EN 12464-2:2014 Table 5.12, except points

5.12.16 and 5.12.19

4 Lighting on platforms 4.2.1.9 EN 12464-1:2011 Point 5.53.1

5 Speech transmission index, 4.2.1.11 EN 60268-16:2011 Annex B

stations and rolling stock 4.2.2.7.4

6 Lighting in rolling stock 4.2.2.4 EN 13272:2012 Point 4.1.2

7 Safety, warning, mandatory 4.2.2.7.2 ISO 3864-1:2011 All

action and prohibition signs

8 Calculation of bq0 4.2.2.11.1 EN 15273-1:2013 Point H.2.1.1

9 Assessment of the Universal 6.1.3.1 TS 16635:2014 All

Toilet Module

10 Definition of colours 5.3.2.6 ISO 3864-1:2011 Chapter 11

ISO 3864-4:2011

11 Boarding device mechanical 5.3.2.8 FprEN 14752:2014 Point 4.2.2

strength 5.3.2.8 Point 5.4
Obstacle detection

12 Symbol for sign which Appendix N N.3 ISO 7000:2004 Symbol 0100
identify wheelchair accessible ISO 7001:2007 symbol PIPF 006
areas

13 Symbol for sign indicating Appendix N N.3 ETSI EN 301 462 4.3.1.2
inductive loops (2000-03)

14 Specific case for Finland 7.3.2.6 EN 15273-2:2013 Annex F

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Appendix B

Temporary prioritization rule for the upgrade/renewal of stations

When renewed or upgraded, existing stations that have a daily passenger flow
of 1 000 passengers or less, combined embarking and disembarking,
averaged over a 12 month period are not required to have lifts or ramps
where these would otherwise be necessary to provide a step free route if
another station within 50 km on the same route provides a fully compliant
obstacle-free route. In such circumstances the design of stations shall incorporate
provisions for the future installation of a lift and/or ramps to make the station
accessible to all persons with disabilities and persons with reduced mobility.
National rules shall be applied for organising the transport of persons with
disabilities and persons with reduced mobility by an accessible means between
this non accessible station and the next accessible station on the same route.
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Appendix C

Information to be provided in a National Implementation Plan (NIP)

Context
— Setting the scene (facts and figures — social data — evolution of mobility
needs and mobility impairments)

— Legislative background

— for the elaboration of the NIP (associations consulted, local transport auth­
orities consulted, interface with other NIPs, etc.)

Current situation
— Overview of the inventories: stations

— Overview of the inventories: rolling stock

— Overview of the inventories: operational rules

Definition of a strategy
— Prioritization rule,

— Criteria according to which subsystems are treated in the plan.

Technical and operational means

— Extent of the upgrade or renewal of stations and rolling stock

— All other works aimed at eliminating barriers to accessibility which are

outside the scope of Article 20 of Directive 2008/57/EC

— Deployment of operational measures (assistance) to compensate the

remaining lack of accessibility

Financing
— Cross-references to contract agreements (Directive 2012/34/EU art. 30 (1))
and public service contracts (Regulation (EC) No 1370/2007 (2))

— Other resources

Follow-up and feedback

— Update of the inventory of assets and comparison with the objectives

— Update of the plan

(1) Directive 2012/34/EU of the European Parliament and of the Council of 21 November
2012 establishing a single European railway area (OJ L 342, 14.12.2012, p. 32).
(2) Regulation (EC) No 1370/2007 of the European Parliament and of the Council of
23 October 2007 on public passenger transport services by rail and by road and
repealing Council Regulations (EEC) Nos 1191/69 and 1107/70 (OJ L 315, 3.12.2007,
p. 1–13).
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Appendix D

Assessment of interoperability constituents

D.1 SCOPE
This Appendix indicates the assessment of conformity and suitability for use for
interoperability constituents.

D.2 CHARACTERISTICS
The characteristics of the interoperability constituents to be assessed in the
different phases of design, development and production are marked by X in
Table D.1.

Table D.1
Assessment of Interoperability Constituents.

1 2 3 4 5

Assessment in the following phase

Design and development phase Production phase

Interoperability Constituents and characteristics to be assessed

Review of
Design review and/
manufac­ Verification of
or Design examin­ Type test
turing conformity to type
ation
process

5.3.1.1 Displays X X X

5.3.1.2 Platform ramps X X X

5.3.1.3 Platform lifts X X X

5.3.2.1 Interface of the door control device X X X

5.3.2.2 & 5.3.2.3 Standard toilets X X X

5.3.2.2 & 5.3.2.4 Universal toilets X X X

5.3.2.5 Baby nappy changing unit X X X

5.3.2.6 Call for aid device X X X

5.3.2.7 Displays X X X

5.3.2.8 Movable step and bridging plate X X X

5.3.2.9 On-board ramp X X X

5.3.2.10 On-board lift X X X

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Appendix E

Assessment of the subsystems

E.1 SCOPE
This Appendix indicates the assessment of conformity of the subsystems

E.2 CHARACTERISTICS AND MODULES

The sub-system characteristics to be assessed in the different phases of design,
development and production are marked by X in Table E.1 for the infrastructure
subsystem and Table E.2 for the rolling stock subsystem.

Table E.1
Assessment of the infrastructure subsystem (constructed and supplied as single entity)

1 2 3

Construction
Design and development phase
phase
Characteristics to be assessed
Design review and/or design exam­
Site Inspection
ination

Parking facilities for persons with disabilities

X (X) (*)
and persons with reduced mobility

Obstacle-free routes X (X) (*)

Route identification X (X) (*)

Doors and entrances X (X) (*)

Floor surfaces X (X) (*)

Transparent obstacles X (X) (*)

Toilets X (X) (*)

Furniture and free-standing devices X (X) (*)

Ticketing/Counter or vending machine/

Information counter/Ticket control machine/ X (X) (*)
Turnstiles/Customer Assistance points

Lighting X X

Visual information: signposting, pictograms,

X (X) (*)
dynamic information

Spoken information X X

Platform width and edge of platform X (X) (*)

End of platform X (X) (*)

Level track crossing at stations X (X) (*)

(*) As-built drawings shall be provided or a site inspection shall be carried out when the realization differs from
the design rules or drawings that were examined.
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Table E.2

Assessment of the rolling stock subsystem (constructed and supplied as serial products)

1 2 3 4

Design and development

Production phase
phase

Characteristics to be assessed Design

review and/
Type Test Routine Test
or design
examination

Seats

General X X

Priority Seats General X

Uni-directional seats X X

Facing seats arrangement X X

Wheelchair spaces X X

Doors

General X X

Exterior doors X X

Interior doors X X

Lighting X

Toilets X

Clearways X

Customer Information

General X X

Signage, pictogram and tactile information X X

Dynamic visual information X X

Dynamic Audible information X X

Height changes X

Handrails X X

Wheelchair accessible sleeping accommodation X X

Step position for vehicle access and egress

General requirements X

Access/egress steps X

Boarding aids X X X
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Appendix F

Renewal or upgrade of rolling stock

Where rolling stock is renewed or upgraded, it shall comply with the

requirements of this TSI; compliance with the content of this TSI is not
mandatory in the following cases:

Structures
Compliance is not mandatory if the work would require structural alterations to
door portals (interior or external), underframes, collision pillars, vehicle bodies,
vehicle over-ride protection, or more generally is the work would necessitate re-
validation of the vehicle structural integrity.

Seats
Compliance with point 4.2.2.1 with regard to seat back grab handles is only
mandatory if the seat structures are renewed or upgraded within an entire vehicle.

Compliance with point 4.2.2.1.2 with regard to the dimensions of priority seats
and around is only mandatory if the seating layout is altered within an entire train
and this can be achieved without reducing the existing capacity of the train. In
the last circumstance the maximum number of priority seats shall be provided,
whilst maintaining existing capacity.

Compliance with requirements regarding headroom above priority seating is not

mandatory if the limiting factor is a luggage rack that is not being structurally
altered during the renewal or upgrading work.

Wheelchair spaces
The provision of wheelchair spaces is only required when the seating layout is
altered within a complete train formation. However, if the entrance doorway, or
clearways, cannot be modified to enable wheelchair access, a wheelchair space
needs not be provided if the seating layout is altered. Wheelchair spaces created
in an existing rolling stock are permitted to be arranged according to Appendix I,
figure I4.

The provision of call for aid devices at the wheelchair positions is not mandatory
if the vehicle does not have an electrical communications system that can be
adapted to include such a device.

The provision of a transfer seat is only mandatory when it does not require
modifying the layout of an existing wheelchair space.

Exterior doors
Compliance with requirements to define the interior position of external
doorways by contrast at floor level is only mandatory when the floor covering
is renewed or upgraded.

Compliance with requirements to provide door opening and closing signals is

only mandatory when the door control system is renewed or upgraded.

Full compliance with requirements regarding the position and illumination of

door controls is only mandatory when the door control system is renewed or
upgraded and when the controls can be re-positioned without alteration to the
vehicle structure or door. However, in such an event, the renewed or upgraded
controls shall be installed as close as possible to the compliant position.
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Interior doors
Compliance with the requirements for door control operation operating forces
and positioning is only mandatory if the door and door mechanism and/or control
is being upgraded or renewed.

Lighting
Compliance with the requirement is not required if it can be established that there
is insufficient capacity in the electrical system to support additional load, or that
such lighting cannot locally be accommodated without structural alterations
(doorways etc.).

Toilets
Provision of a fully compliant universal toilet is only mandatory when existing
toilets are being completely renewed or upgraded and a wheelchair space is
provided and a compliant universal toilet can be accommodated without
structural alteration to the vehicle body.

The provision of call for aid devices in the universal toilet is not mandatory if the
vehicle does not have an electrical communications system that can be adapted to
include such a device.

Clearways
Compliance with the requirements of point 4.2.2.6 is only mandatory if the
seating layout is altered within an entire vehicle and a wheelchair space is
being provided.

Compliance with the requirements for clearways between connecting vehicles is

only mandatory if the gangway is being renewed or upgraded.

Information
Compliance with the requirements of point 4.2.2.7 in respect of route information
is not mandatory at renewal or upgrade. However, where an automated route
information system is installed as part of a renewal or upgrade programme, it
shall comply with the requirements of this point.

Compliance with the other parts of point 4.2.2.7 shall be mandatory whenever
signage or interior finishes are renewed or upgraded.

Height Changes
Compliance with the requirements of point 4.2.2.8 is not mandatory at renewal or
upgrade, with the exception that a contrasting warning band on step nosings shall
be provided when tread surface materials are renewed or upgraded.

Handrails
Compliance with the requirements of point 4.2.2.9 is only mandatory where
existing handrails are being renewed or upgraded.

Wheelchair accessible sleeping accommodation

Compliance with the requirement to provide wheelchair accessible sleeping
accommodation is only mandatory when existing sleeping accommodation is
being renewed or upgraded.
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The provision of call for aid devices in the wheelchair accessible sleeping accom­
modation is not mandatory if the vehicle does not have an electrical communi­
cations system that can be adapted to include such a device.

Step positions, steps and boarding aids

Compliance with the requirements of points 4.2.2.11 and 4.2.2.12 is not
mandatory at renewal or upgrade, with the exception that if moveable steps or
other integral boarding aids are fitted, they shall comply with the relevant sub-
clauses in this point of the TSI.

However, if a wheelchair space in accordance with point 4.2.2.3 is created at

renewal or upgrade, then it shall be mandatory to provide some form of boarding
aid in accordance with point 4.4.3.
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Appendix G

Passenger external doors audible warnings

Door opening — Characteristics

— A slow pulse multi tone (up to 2 pulses per second) of 2 tones emitted
sequential.

— Frequencies

— 2 200 Hz +/– 100 Hz

— and:

— 1 760 Hz +/– 100 Hz

— Sound Pressure level

— To be provided by either:

— an adaptive audible warning device set at 5 dB LAeq min above ambient

up to a max of 70 dB LAeq,T (+ 6/– 0)

— or a non-adaptive device set at 70 dB LAeq,T (+ 6/– 0)

— Internal measurement on the centre point of the vestibule at a height of

1,5 m above the floor level. (T = total duration of the sound event) using
measurement array (horizontal and then vertical) and averaged readings.

— External measurement, 1,5 m away from the body side door centreline at
1,5 m above the platform level. (T = total duration of the sound event)
using measurement array (horizontal) and averaged readings.

Door close — Characteristics

— A fast pulsed tone (6-10 pulses per second)

— Frequency

— 1 900 Hz +/– 100 Hz

— Sound Pressure level

— To be provided by either:-

— an adaptive audible warning device set at 5dB LAeq min above ambient
up to a max of 70 dB LAeq,T (+ 6/– 0)

— or a non-adaptive device set at 70 dB LAeq,T (+ 6/– 0))

— Internal measurement on the centre point of the vestibule at a height of

1,5 m above the floor level. (T = total duration of the sound event) using
measurement halo (horizontal and then vertical) and averaged readings.

— External measurement, 1,5 m away from the body side door centreline at
1,5 m above the platform level. (T = total duration of the sound event)
using measurement halo (horizontal) and averaged readings.
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Internal measurement method for passenger door audible warnings (Open
and Close)
— Tests to be carried out in the vestibule using an averaged reading from a
multiple microphone array (designed for measuring horn noise in the cab in
accordance with Commission Decision 2006/66/EC (1) Noise TSI); the array
consists of 8 microphones evenly spaced around a circle of radius 250 mm.

— Testing to be carried out with the array arranged horizontally (all micro­
phones the same distance above the floor, as shown in Figure G1). The
average of the readings from all 8 microphones will be used for the
assessment.

Figure G1

Horizontal array set-up

External measurement method for Passenger door audible warnings (Open

and Close)
— Tests to be carried out using an averaged reading from a multiple microphone
array (designed for measuring horn noise in the cab in accordance with
2006/66/EC Noise TSI); the array consists of 8 microphones evenly spaced
around a circle of radius 250 mm.

— For the external test the assumed platform height should be specific to the
route on which the vehicle is designed to be operated (if the operated route
covers more than 1 height of platform then the lower height should be used
i.e. 760 and 550 mm high platforms are on the operated route then the test
will be carried out for the lower which would be 550 mm).

— Testing to be carried out with the array arranged horizontally (all micro­
phones the same distance above the platform) The average of the readings
from all 8 microphones will be used for the assessment

In case an adaptive audible warning device is used, the device shall define the
surrounding noise level prior to the warning sequence. A frequency band from
500 Hz up to 5 000 Hz shall be taken in consideration.

Measurements to demonstrate compliance shall be carried out at three door

locations on a train.

Note: the door should be fully open for the close test and fully closed for the
open test.

(1) Commission Decision 2006/66/EC of 23 December 2005 concerning the technical spec­
ification for interoperability relating to the subsystem rolling stock — noise of the trans-
European conventional rail system (OJ L 37, 8.2.2006, p. 1).
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Appendix H

Diagrams of priority seats

Key for figures H1 to H4

1 Measuring level for seating surfaces

2 Distance between facing seats

3 Headroom above seat

Figure H1

Priority seat headroom

Figure H2
Unidirectional priority seats
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Figure H3
Facing priority seats

Figure H4
Facing priority seats with table in stored position
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Appendix I

Diagrams of wheelchair spaces

Figure I1

Wheelchair space in facing seating arrangement

1 Structure at end of wheelchair space

2 Front edge of passenger seat cushion

3 Wheelchair space

Figure I2

Wheelchair space in unidirectional seating arrangement

1 Structure at end of wheelchair space

2 Back of the front passenger seat

3 Wheelchair space
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Figure I3

Two facing wheelchair spaces

1 Structure at end of wheelchair space

2 Space between wheelchair spaces min. 250 mm

3 Wheelchair space

Figure I4

Two adjacent wheelchair spaces (applicable to upgraded/renewed rolling

stock only)

1 Structure at end of wheelchair space

2 Structure in front of wheelchair space

3 Dual wheelchair space

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Appendix J

Diagrams of clearways

Figure J1

Minimum clearway width from floor level to a height of 1 000 mm

1 Through section of clearway

2 Plan view at height range 25 — 975 mm from floor level

Figure J2

Minimum clearway profile between connecting vehicles of a single trainset

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Figure J3

Minimum clearway profile to and from wheelchair spaces

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Appendix K

Table of the corridor width for wheelchair accessible areas in Rolling Stock

Table K1

Corridor clearway width (mm) 1 200 1 100 1 000 900 850 800

Door usable width, or a perpen­ 800 850 900 1 000 1 100 1 200
dicular corridor clearway width
(mm)
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Appendix L

Reach zone of a wheelchair user

Figure L1

Reach range of a person in a wheelchair

1 comfortable reach range

2 seat reference point

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Appendix M

Wheelchair transportable by train

M.1 SCOPE
This appendix identifies the maximum engineering limits for a wheelchair trans­
portable by train.

M.2 CHARACTERISTICS
The minimum technical requirements are:

Basic Dimensions
— Width of 700 mm plus 50 mm min each side for hands when moving

— Length of 1 200 mm plus 50 mm for feet

Wheels
— The smallest wheel shall accommodate a gap of dimensions 75 mm hori­
zontal and 50 mm vertical

Height
— 1 375 mm max including a 95th percentile male occupant

Turning circle
— 1 500 mm

Weight
— Fully laden weight of 300 kg for wheelchair and occupant (including any
baggage) in the case of an electrical wheelchair for which no assistance is
required for crossing a boarding aid.

— Fully laden weight of 200 kg for wheelchair and occupant (including any
baggage) in the case of a manual wheelchair.

Obstacle height that can be overcome and ground clearance

— Obstacle height that can be overcome 50 mm (max)

— Ground clearance 60 mm (min) with a upward slope angle of 10° on top for
going forward (under the foot rest)

Maximum safe slope on which the wheelchair will remain stable:

— Shall have dynamic stability in all directions at an angle of 6 degrees

— Shall have static stability in all directions (including with brake applied) at an
angle of 9 degrees.
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Appendix N

PRM Signage

N.1 SCOPE
This appendix identifies specific signage for use on both infrastructure and
rolling stock.

N.2 DIMENSIONS OF SIGNS

Infrastructure PRM signage dimensions shall be calculated according to the
formula:

— Reading distance in mm divided by 250, multiplied by 1,25 = frame size in

mm, where a frame is utilised.

The minimum tile size of rolling stock interior PRM signs shall be 60 mm with
the exception of signs indicating utilities in the toilets or in the nursery that can
be smaller.

The minimum tile size of rolling stock exterior PRM signs shall be 85 mm.

N.3 SYMBOLS TO USE ON SIGNS

The signs provided for in point 4.2.1.10 shall have a dark blue background and a
white symbol. Dark blue shall have a contrast of 0,6 relatively to white.

Where those signs are placed on a dark blue panel, it is allowed to invert the
colours of the symbol and the background (i.e. dark blue symbol on a white
background).

International wheelchair sign

The sign which identifies wheelchair accessible areas shall include a symbol in
accordance with the specifications referenced in Appendix A, index 12.

Inductive loop sign

The sign indicating where inductive loops are fitted shall include a symbol in
accordance with the specification referenced in Appendix A, index 13.

Priority seating sign

The sign indicating where there are priority seats shall include symbols in
accordance with figure N1.

Figure N1

Symbols for priority seats

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▼M1
Appendix O

List of technical documents

Index No Label

Harmonised specific Network and Timetable Exchange

1 (NeTEx) profile used for the description of stations.

2 Data collection tool operating modes

Methodology for the conversion of existing accessibility data

3 including description of the external interface and of the
communication protocol.