IELTS ĐÌNH LONG

IELTS LISTENING ACTUAL TEST 34

SECTION 1
Questions 1-4 : Complete the form below. Write ONE WORD ONLY for each answer.
HOUSE SERVICE INFORMATION
Example Answer
Name: Barbara Hill

Location: 1………….. London

Postcode: SW105

Rooms: two 2………….. bedrooms

The other room used as: an 3…………..

Downstairs: kitchen-diner, conservatory, and 4…………..

Pets: 2 dogs and 3 cats

Questions 5 Which of these extra services does the customer agree to do?
A Change the bed linen
B Do some gardening work
C Clean the glass
Questions 6 What does the customer want cleaned every three months?
A Curtains
B Carpets
C Mats
Questions 7 What does the customer want done with clothes?
A Wash and iron the clothes
B Iron the clothes
C Clean and dry the clothes
Questions 8-10: Write ONE WORD AND/OR A NUMBER for each answer.

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The agent’s address is 12 8………….. Road.

Her house will get cleaned next 9…………..
The maximum time of cleaning service is 10………….. hours
SECTION 2
11 The main purpose of the service is to
A educate people.
B persuade people to fly.
C provide people with comfort.
12 The number of people working at Sydney Airport is
A 200
B 360
C 440

13 Dogs are chosen according to
A their ability to stay calm.
B their friendliness.
C their skill at locating narcotics.

14 The number of postal items processed last year amounted to
A 4,400.
B 52,000.
C 72,000.

15 People carrying items that are not allowed
A will get arrested.
B will be refused on board.
C will be given a warning.

16 Which of the following is NOT allowed to be taken on the flight?
A Carry-on items
B Plant seeds
C Parcels

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17 What is the proper security protocol for a pocket knife found in a carry-on
suitcase?
A It is returned to the passenger after examination.
B It is thrown away in a safe receptacle.
C It is passed on to higher-level authorities.

Questions 18-20: Write NO MORE THAN THREE WORDS for each answer.

The acceptable material for packing goods in Australia is 18…………..
The belongings most of time are refused due to problems with the 19…………..
The customs must be given notice of the goods from 20………….. days before it arrives
in Australia.


SECTION 3
Questions 21-26
A Video Resource Centre 21 …………..
B Reading Room 22 …………..
C Food Service Centre 23 …………..
D Periodicals Section 24 …………..
E Enquiry Desk 25 …………..
F Satellite TV Station 26 …………..

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Questions 27-30 Write NO MORE THAN THREE WORDS for each answer.

If you need to find information on a certain book, you can use 27………….. check-out
cards.
If you want to find information in a specific field, use the 28………….. guides.
Computers in some 29………….. cannot be linked to the network.
You can find more information in a 30………….. on my desk.

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SECTION 4
31 The student thought there were no crocodiles in Northern Africa because
A North Africa contains very little wildlife for the crocodile to prey on.
B she found no mention in the literature of their existence there.
C there is very little water in North Africa.
32 Generally, crocodiles live in groups of about
A 20
B 38
C 46
33 African crocodiles usually live in areas with
A hot, dry climates.
B hot, wet rainforests.
C warm, wet climates.
34 Crocodiles in dry areas live in caves located
A underground.
B in mountainsides.
C underwater.
35 What change caused changes in crocodile populations in North Africa?
A They were driven away by a fierce predator.
B Crocodiles evolved from desert creatures to wetland creatures.
C North Africa used to be wetland but slowly turned to desert over time.
Questions 36-40 Write NO MORE THAN TWO WORDS AND/OR A NUMBER for
each answer.

Desert crocodiles sometimes live in places with dry periods that last up to 36…………..
months.
A hole dug by a female crocodile in which to lay eggs can have a 37………….. of up to
60cm.
Local people are not 38………….. crocodiles.
Crocodiles 39………….. out of fear when humans populate their habitat.
Researchers want to study more about population size, 40………….., and relations to
other populations of crocodiles.

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SECTION 1 SECTION 2 SECTION 3 SECTION 4

1 Southwest 11 A 21 B 31 B
2 double(s) 12 C 22 D 32 A
3 office 13 A 23 C 33 C
4 lounge 14 B 24 A 34 A
5 A 15 C 25 F 35 C
6 B 16 B 26 E 36 8/eight
7 B 17 B 27 pink and 37 depth
8 Amyes 18 paper yellow 38 afraid of
9 Thursday 19 package labels 28 subject 39 attack
10 three/3 20 2 to 10/two to 29 universities 40 migration
ten 30 (labelled) blue patterns
folder

SECTION 1
Agent: Good morning. City House Services. How may I help you?

CUSTOMER: Good morning. I’d like to arrange to have my house cleaned.

AGENT: Certainly. I just need to ask a few questions. First, could I take your name?

CUSTOMER: Yes, it’s Barbara Hill. Example

AGENT: Thank you. Next, is your house in London?

CUSTOMER: Yes, it’s in Kingston in Southwest London.

AGENT: OK, Southwest London and... er, what’s the postcode?

CUSTOMER: SW105.

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AGENT: And what is the square footage and what rooms will we be cleaning?

CUSTOMER: The whole house is 268 square feet, and there is no need to clean all the
rooms. I only want to have my bedrooms cleaned.

AGENT: OK, how many bedrooms does the house have?

CUSTOMER: Three bedrooms. Oh no, sorry, we used to have three bedrooms, but we
only have two bedrooms now.

AGENT: Are those single bedrooms or doubles?

CUSTOMER: Doubles.

AGENT: Fine, two doubles...

CUSTOMER: There is one more room which needs cleaning. It was used as a bedroom
before, and now we have converted it into an office.

AGENT: I understand. Three rooms have got to be cleaned, and are all of those rooms
upstairs?

CUSTOMER: Yes. Then, downstairs we have a kitchen-diner, conserva-tory, and lounge.

The kitchen-diner is quite large and has the usual equipment - cooker with oven,
refriger-ator, cupboards, and worktops. The conservatory has a lot of plants, but there’s
no need to take care of them. The lounge has a leather three-piece suite and a large
coffee table.

AGENT. Thank you. And do you keep any pets?

CUSTOMER: Yeah, I really love keeping them. I’ve got two dogs and three cats.

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AGENT: OK, then if our staff come over to offer the service, please take your pets away.
Have you looked at our services packages?

CUSTOMER: Yes, I have one in front of me.

AGENT: Excellent.

AGENT: Any extra services you need - switching bed linen, work-ing in the garden,
cleaning the glass in the conservatory, that kind of thing?

CUSTOMER: Err... no... err... actually, replacing the bed linen ...yes... that would be
good.

AGENT: No problem. I’ll just make a note of that. How about cur-tains, mats, and
carpets? What would you like us to do with those items?

CUSTOMER: The curtains... I'll have to think about that. I think we should have the
carpets cleaned really well every quarter. Mats can just be done with the laundry.

AGENT: Of course. How about clothes? We can have our staff wash and iron them, or
we can have them taken to a dry cleaner’s.

CUSTOMER: Washing and ironing. No, just ironing. That’ll be OK..

AGENT: OK, fine. I know quite a bit about what you want now. I should let you know
that we locate on 12 Amyes Road, that’s A-M-Y-E-S.

CUSTOMER: Em.

AGENT: And we work from Monday to Sunday except Tuesday and Wednesday. Could
you let me know when is conveni-ent for you?

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CUSTOMER: Next Friday... err... no, that’s no good. My son invites his friends over in the
afternoon that day. Perhaps next Thursday or next Saturday. Let me check, OK, next
Thursday.

AGENT: When is it convenient for us to come over and provide the service? Is it OK if we
come in the morning? Or we may come in the afternoon? It depends on your schedule.
I'm OK with any time. Just give me a call to let me know you’re coming before you
arrive.

AGENT: Sure, we will.

CUSTOMER:By the way, how long would it take for the service?

AGENT: We usually work 1-3 hours for house cleaning, and the work will take three
hours at most. And of course, if it takes more than three hours, you should pay extra for
it.

CUSTOMER:Er... fine.

AGENT: So, let me just do some calculations...

SECTION 2
Hi everyone, and welcome to Sydney Airport. Today, I’ll be giving you the inside
information on the day-to-day operations of the Australian Quarantine Service here. We
hope to provide you with a better understanding of why such heavy security regulations
are necessary by educating you on how we operate and why we do the things we do.

We’re not here to try to persuade you to fly through Sydney Airport, though we hope
you’ll find your experience relatively stress-free and comfortable.

First things first, our personnel. Can anyone guess how many people work at Sydney
Airport? We have 200 alone working in Terminal 2, so can you guess how many in the
whole airport? I heard someone say 360, that’s getting closer... What? Did someone say

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2,000? That’s way too high. Sydney Airport actually employs 440 people. A lot, right?
And about half of those employees work in security-related matters..

Moving on to our not-so-human employees, let’s come and see our favourite pooch,
Milton. Milton is our best drug-sniffing dog on the force. He’s friendly to most people -
you can even come pet him at the end of our tour. Burnouts beware, though, he’ll find
everything.

Notice that even though there are so many of us around him, Milton stays quite calm.
This is the precise reason he was chosen for the job.

Dogs that are chosen are not predisposed to sniff out different nar-cotics - that’s
something we teach them already.

So here’s a part of the airport most people never notice - the cargo transport terminal.
This is where packages are shipped to and from.

Normally we ship around 4,400 packages per month. In this airport alone, over 52,000
packages were shipped in and out over the past year. We ship to and from 170 different
countries. Not bad, eh? Prob-ably it will go up to over 72,000 packages this year. And
despite over 100 flights in and out of here daily, the number of lost or delayed packages
is impressively low. If you send your package through here, rest assured we’ll get it
where it's going.

Let’s move on to the area most of us are familiar with, the passen-ger terminals. In
order to be allowed into this area, you must pass through security with your ticket and
if you’re travelling internation-ally, your passport. If you’re travelling domestically, you
just need a legal form of ID. If you don’t have those, you will not be allowed to pass
through security and board your flight.

During the security scan, your carry-on items will be checked for dan-gerous items such
as weapons, sharp objects, and liquids that exceed our specified limit. If you attempt to

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pass any of the prohibited items on this list posted at the entrance, you are still allowed
to board the plane, but you’ll be given a warning and your item will be confiscated.

Don’t worry, we will not arrest you for having too much shampoo in your bag, or
anything like that.

We also search your carry-ons and parcels for any perishable items.

We prohibit the transportation of local vegetation and prohibit par-cels containing any
insects in them. You may or may not have learned about this in Biology class, but when
some plants are introduced to a new environment, they spread wildly and wipe out the
current species around it. It is important to control the introduction of new plants into
an ecosystem, so we must prohibit the transport of any fertile seeds.

So what happens to parcels containing possibly suspicious items? It’s of course

something we do not take lightly here. If an object passes through the scanner that
appears suspicious in any way, it is sep-arated out for manual search by a member of
our trained security per-sonnel. If an illegal plant or simple sharp object like a pocket
knife is found, it is simply disposed of in our biohazard waste containers, and the
package itself is returned to the sender (or passenger, if it is for a passenger flight).
More serious weapons are reported to higher authorities for investigation.

As far as parcel security, the material of the parcel is important. For shipped goods, the
most common material used (and the most widely accepted) is paper. Make sure it is
packed sturdy enough, with no rips or tears. We’ve definitely had packages rip open
before due to haphazard packing. A more common problem, though, is the package
labels. When an item does not make it to the right place, this is the most common
reason. The label may not be in the right place or marked clearly enough.

If you’re receiving any items from abroad that must be declared, please remember our
guidelines in order to ensure the timely delivery of your item. Make sure it is packed
correctly, and we ask that you notify customs between 2 and 10 days within the item’s
scheduled arrival date.

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Okay, before we move on, are there any questions?

SECTION 3

MR. SMITH: Welcome! Please come in and gather over here around the tables. My
name is Adam Smith, and I’m the librarian here. I’ll show you around today and explain
how to use these facilities. Hopefully when I’m done with it, you’ll know the ropes, and
please feel free to let me know of any questions or concerns that you may have. Now,
we’re at the gate of the library. Upon entering into the door, you’ll find that the
restrooms are on your left-hand side, and opposite them is a Photocopy Room. Many of
you are wondering about the check-in and check-out process. What you have to do is go
to the Circulation Desk, which is to the east of the Photocopy Room. The Reading Room
is a really large area in the centre of the library, just to the north of the Circulation Desk.
I’m sure you won’t miss it. If you’re here to do research, this is where you should bring
books to look through. However, if you’re here to do any group projects or other
interactive activi-ties, I advise you to use one of the study rooms, which are just to the
east of the Reading Room. Moving on to the southeast corner, we have the Periodicals
Section, just next to the study rooms. We have a collection of dif-ferent newspapers
and magazines in this section. You can get last week’s weather reports, or all the top
stories five years ago - our periodicals can be traced back 20 years to the time when our
school library was built. Ah, our first question! Yes?

STUDENT: Can we check out magazines from the library?

MR. SMITH: I’m sorry, but you cannot take any periodicals out of the library. You’re
welcome to read them for as long as you want while you’re here, but you cannot check
them out.

STUDENT: I wonder if there is any place where we can get some food in the library. Do
we have a store here?

MR. SMITH: Of course. The Food Service Centre is just metres away from the study
rooms. It’s on the northeast corner as you look at the map. The Food Service Centre

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offers different kinds of snacks though it’s not big. Well, moving on along to the west,
you will Find the Video Resource Centre on your right hand. We have educational videos
and documentaries, as well as major motion pictures. We ask that you pay attention to
the tag on the video that you pick up, as many of our documentaries are for on-site
viewing only and may not be taken out of the library. To the west of the Video Resource
Centre is our Satellite TV Station. Here we stream the news from Channel 19 for most of
the day.

STUDENT: How many channels does it have?

MR. SMITH: (laughs) It does have nearly 200 channels, but we general-ly will give top
priority to channels with some big events, like presidential addresses or other breaking
news. Dur-ing the coverage of the presidential debate, students will take a break from
studying and flock to watch it. Last but perhaps most important is the Enquiry Desk. It's
just on the left-hand side when you walk into the library, so it’s impossible to miss it. If
you have any questions about how to use equipment or where to find something, come
and ask the assistant. Don’t be shy, because that’s what they’re here for!

MR. SMITH: Speaking of questions, one of the questions we get asked is how to actually
check out a book once a student has picked one out. If it’s a fiction or non-fiction book,
look for the pink and yellow check-out card inside the back cover of the book. You can
also find information about the book on these cards, including its publishing date,
genre, ISBN, and a log of dates it’s been checked out be-fore. Present this card to me or
any library assistant, and we’ll stamp it and then the book can be kept for three weeks.
You can find general information on a field of study by using one of our subject guides.
We have them on paper here, but any of our computers will allow you to search within
fields as well.

STUDENT: What if the library doesn’t have a resource we’re looking for?
MR. SMITH: Great question, I’m going to address that. Our library is in a network with a
number of other universities in the area, so if there is something you’re looking for and
it’s available somewhere in the area, we’ll be able to get it for you. However, there are

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universities which are not part of the network, so we do not share resources with
them.

If you want more information about the library and its resources, you’ll find it in a
labelled blue folder on my desk in the enquiry section.
Okay, so that’s a lot of information all at once, and I don’t expect you to remember it
all. The most important thing is, please be respectful of the staff and if you need help
with anything at all, come and ask me or one of the as-sistants. Alright, any questions?

SECTION 4
Good morning. Today, we will continue our study of Crocodylus niloticus by talking
about its living habits. We’ve already discussed the evolutionary attributes that set it
apart from its crocodile rela-tives. Does everyone remember that?

Yes, it has an extremely narrow snout, and three or four rows of pro-tective scales on its
back, as compared to two rows on other members of the Crocodylus genus.

Let’s take a look at how these carnivorous man-eaters live, where they live, and finally,
whether they really deserve their vicious reputation.

To start, I’d like to address a great question posed to me by a stu-dent during

yesterday's office hours. We talked about the distri-bution of crocodiles in Africa and
saw that they are highly concen-trated in the South and West of the continent. This
student noticed that on the map displaying the distribution of crocodiles across Af-rica,
there were no crocodiles in the Northern Region, and found no mention in the literature
of the existence of crocodiles in the North of Africa. Why might there be no crocodiles
in North Africa? Let’s save this question for later in the lecture.

To find out more about the social habits of the African crocodile, one researcher named
Tara Shine of the University of Ulster in Northern Ireland conducted a survey of the
wetlands in Mauritania and re-ceived reports of 46 crocodiles living in one group, or
float as we say when referring to crocodiles, though the usual number is a little less
than half of that.

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In general, crocodiles are more highly concentrated in wet, subtropical environments

near bodies of water and rich vegetation. While South American crocodiles thrive in
cool rainforests, the African crocodile is more equipped for heat. Though they can
survive at the hot tem-peratures found in some deserts, they are not equipped to
handle dry climates and thus cannot survive in places like the Sahara Desert of North
Africa. As cold-blooded animals, crocodiles’ core temperatures fluctuate from their
average of 38 degrees Celsius as external condi-tions change, thus they need to avoid
extreme temperatures. Others live an underwater life, keeping a body temperature
close to that of the water. As their own unique method of regulating their body
tem-peratures, some African crocodiles have made dens by digging holes in the ground
to provide themselves with a cool, dark place to retreat from the hot African sun.

Speaking of the hot African sun, let’s go back to the question asked at the beginning of
the lecture. We know that there used to be croco-diles in Northern Africa, yet today
there are none. What are some possible explanations for this?

Some students have suggested that the African crocodile has evolved from a desert
creature into a wetland creature, thus causing them to migrate south for more
appropriate condition. Others presume that the crocodile was hunted out of Northern
Africa by a fiercer preda-tor. While these are intelligent guesses, the real story is a little
bit different.

The key to this migration is that the Sahara Desert did not always cover the North of
Africa. About 8,000 years ago, the land was fertile wetlands perfect for breeding
crocodiles. Over time, though, the area dried out and the wetland slowly turned to
desert, leading the African crocodile to migrate south to the marshlands they call home
today.

Some crocodiles did, however, adapt to living in dry conditions. In Mauritania, some
crocodiles have learned to survive in an area where they can go up to 8 months with no
water by spending the driest of times in what’s called a torpor, or short period of

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hibernation. To utilise every bit of rainfall, these desert crocodiles dig underground
caves that collect runoff, thus staying cool and hydrated.

During the mating period in November and December, males attract females to their
viciously protected territory through a number of behaviours that range from snapping
their jaws all the way to send-ing infrasonic pulses through the water. Afterwards, the
female digs a hole up to 60cm in depth to store the eggs for an 80-day incubation
period. The female protects these eggs during the period, and some-times even helps
crack the eggs with her snout at the end.

These teeth-gnashing carnivores are softer than we think. Although these vicious
creatures have attacked humans on a few occasions, the residents are not afraid of
them. In fact, they show a great deal of rev-erence towards these wondrous creatures.
Some say that crocodiles bring water to their habitat, so if they leave, they will bring the
water with them. Obviously this is not true, but it demonstrates the admir-ation the
inhabiting people have for crocodiles.

Generally, crocodiles do not predate on humans. They attack when humans populate
the crocodiles' habitat, instilling fear and uneasi-ness in the crocs. Like any other
species, crocodiles are known to at-tack when feeling fear.

There's still a lot more to be discovered about the African crocodile.

Researchers want to know more about the population size, how many crocodiles
inhabit Africa in all, how they form separate floats, etc.

There is still also much to learn about migration patterns, and relations to other
populations of crocodiles now found in other parts of the world.

Next time, we'll examine a few specific case studies of crocodile popu-lations in
Southern Africa.

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