Sino - Sales of Goods Ordinance

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Sales of Goods Ordinance

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If you want protection when you are
shopping, this is the law you need to know.

Sale of Goods Ordinance is crucial for consumers because it refers to


laws and using the phrase tells the trader that you know basic consumer
law

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The Sale of Goods Act lays down several conditions that all
goods sold by a trader must meet.

The goods must be:


•as described
•of satisfactory quality
•fit for purpose

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As described

It refers to any advert or verbal description made by the trader.

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Satisfactory quality
It covers minor and cosmetic defects as well as substantial problems. It

also means that products must last a reasonable time. But it doesn't

give you any rights if a fault was obvious or pointed out to you at point

of sale.

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Fit for purpose
It covers not only the obvious purpose of an item but any purpose you
queried and were given assurances about by the trader.

If you buy something which doesn't meet these conditions you have the
potential right to return it, get a full refund, and if it will cost you more
to buy similar goods elsewhere, compensation (to cover the extra cost)
too.

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Note however that the right to reject goods and get a full refund only lasts for
a relatively short time after which a buyer is deemed to have 'accepted' goods.
This doesn't mean that the buyer has no legal redress against the seller, just
that he/she isn't entitled to a full refund.

Instead a buyer is first and foremost entitled to have the goods repaired or
replaced. If these remedies are inappropriate, then you're entitled to a suitable
price reduction, or to return the goods and get a refund (reduced to take
account of any wear and tear).

The act covers second-hand items and sales. But if you buy privately your only
entitlement to your money back is if the goods aren't 'as described'.

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If goods which are expected to last six months don't, it'll be presumed that the
goods didn't conform to the contract at the time they were bought unless the
seller can prove to the contrary.

In all other situations it's for the consumer to prove their own case (that is,
that the problem existed at the time of the contract). This will prove more
difficult the longer you've had the goods. Subject to this a consumer has six
years from the time they buy something in which to make a claim irrespective
of how long the goods actually last.

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