Bikanervala Marketing Project

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History[edit]

In 1950 two members of the Lalji family moved to Delhi to explore new avenues for expanding
their traditional business. Initially the Aggarwal brothers set up a stall in Chandni Chowk by the
name of Bikaner Bhujia Bhandar in Paranthe Wali Gali. In the 1960s, they increased their line of
products by including more varieties of traditional sweets and namkeens, and opened several
shops as Bikanervala in prominent parts of Delhi, including Karol Bagh. The present Managing
Director of Bikanervala Foods Pvt Ltd, Shyam Sundar Aggarwal, joined the family business in
1968. Then 16, he had just finished high school. Learning the art of making sweets from his
father. In 1980s, when the western fast-food pizza entered the Indian market, Aggarwal realized
that there was scope to explore more Indian products thus Bikanervala opened several outlets in
various parts of the country. In 1988, to take the brand globally, they launched Bikano to sell
sweets and namkeens in air-tight packaging. In 1995, Bikanervala entered into an exclusive
agreement to produce namkeens for PepsiCo’s brand Lehar, opening a new plant in Faridabad,
Haryana.
While Bikanervala's packaged food products, including sweets and namkeens, are sold under
the Bikano brand name, the company has opened Bikano Chat Cafes (2003) which are quick
service restaurants serving fast food with minimal table service. The Bikanervala
and Angan restaurants serve traditional Indian snacks, sweets and namkeens. Bikanervala has
also launched a boutique hotel at Banjara Hills in Hyderabad.

Outlets/Manufacturing Units[edit]
In India the company has 42 outlets in Delhi NCR while it has as many as 12 outlets in Dubai and
7 in Nepal. Bikanervala is also present in New Zealand and Singapore and the US (two outlets
each). Manufacturing is in Delhi, NOIDA (Uttar Pradesh), Faridabad and Rai (in Haryana). [4]

Lawsuit[edit]
In 2012 the company was charged with selling adulterated products, but acquitted. [5]

Exports[edit]
Bikano products are exported to nearly 30 countries including Nepal, Pakistan, US, Canada, UK,
Australia, New Zealand, UAE, Qatar, Kuwait, Oman, Saudi Arabia, Italy, Spain, the Netherlands,
Denmark, Norway, Sweden, South Korea, Thailand, Hong Kong, the Philippines and Singapore
and South Africa.

Brands[edit]
 Bikanervala
 Bikano
 Bikano Chat Cafe
 Angan
Awards[edit]
Brand has been awarded the accolade of the Best Sweet Shops in Delhi for 2012, 2013 and
2014 by Times Food Award.

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