Next Generation Self Checkout Modular Solutions Redesigned and Improved To Better Meet The Needs of Shoppers and Retailers

Next Generation Self Checkout Modular Solutions redesigned and improved to better meet the needs of https://www-01.ibm.com/common/ssi/cgi-bin/ssialias?infotype=AN&subtype=CA&htmlfid=877/E...
Offering Information Announcement Letters
• Next Generation Self Checkout Modular Solutions redesigned and improved to better meet the needs of
shoppers and retailers
Europe - Last revised on February 5, 2008
Table of Contents
Announcement Letter No. ZG05-0667 dated December 13, 2005.
Title
Overview
Key prerequisites
At a glance
Description
Accessibility by people with disabilities
Product positioning
Statement of general direction
Product number
Supplemental information
Publications
Services
Integrated Technology Services
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Technical information
Specified operating environment
Planning information
Security, auditability and control
IBM Integrated Technology Services (IBM Global Services)
Terms and conditions
Maintenance offering
Pricing
Announcement countries
Announcement Letter No. ZG05-0667 dated December 13, 2005.
Last revised on February 5, 2008.
This Announcement has been updated in the following section:
- Overview
- At a glance
- Product number
- Announcement countries
See final section for details of availability and limitations, if applicable.
Title
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Next Generation Self Checkout Modular Solutions redesigned and improved to better meet the needs of shoppers and retailers
Overview
Revision 7
Revision 7 adds Serbia to the list of Announcement Counntries
Revision 6
Revision 6 adds Finland to the list of Announcement Countries.
Revision 5
Revision 5 adds Croatia to the list of announcement countries.
Revision 4
Revision 4 adds Denmark and Iceland as additional countries to this announcement.
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Revision 3
Revision 3 adds Romania to the list of announcement countries for The Self Checkout System.
Revision 2
Revision 2 adds the UK 20 Pound Bill dispenser Cassette (FC 0327) For use in the UK.
Revision 1
Revision 1 adds South Africa and Slovenia as additional countries to this announcement. It also adds a 4610 KR5 Pearl White Fiscal
Printer mount to be used with models 131, 151, 152, 153 and 171. Based on extensive market research, and in partnership with our
customers, IBM has redesigned the Self Checkout Modular products (Model 131, Model 171, and Express Plus Models 151, 152, and
153). Benefits of the new hardware design include:
More ergonomic placement of devices for easier and faster shopper usability
Larger bagging areas for easier bagging and higher bagging capacity
Easier front access and serviceability to simplify maintenance and enable back-to-back configurations
Easier cash management with a new retail friendly bill/note cassette and an optional high capacity coin hopper
More work space for the shopper to place personal items and items for purchase
In addition, a new six-bag carousel scan-and-bag Model 151 has been added to the product line.
Key prerequisites
Refer to the Description section.
At a glance
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IBM Self Checkout Modular Solutions offer:
Improved ergonomic lane design for easier and faster usability
Improved serviceability and simplified maintenance for the retailer
Improved cash management with smaller cash dispenser cassettes and an optional high-capacity coin hopper
New and improved bagging options to better meet the footprint and throughput needs of retailers
Planned Availability Date:

for all but the features below: December 16, 2005

for Features 1558, 1564 and 1703: February 10, 2006

for Model 151 and Features 1566, 1567
and 1568: March 03, 2006
Planned Availability Date,

Revision 1 (not including Slovenia): August 25, 2006

Revision 1 (Slovenia only): October 13, 2006

Revision 2 (UK only): October 27, 2006
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Revision 3 January 19, 2007
Planned Availability Date, March 9, 2007

Revision 4
Planned Availability Date, August 31, 2007
Revision 5 (Croatia only):
Planned Availability Date, November 16, 2007

Revision 6 (Finland only):
Planned Availability Date, March 21, 2008
Revision 7 (Serbia only):
Description
New Modular Design:

The new modular design was developed to better meet the needs of the market from the perspective of both the user (shoppers) and
our retail customers. Based on primary research conducted by IBM and input from the IBM human factors team, the redesign
addresses the following usability needs in the following ways:
Greater ease of use - Logical intuitive workflow
All devices reachable from one location
Tendering devices located between display and belt/bagging area
All payment devices located in same area above the counter
Currency sensor and reminder messages when bills are left behind
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Signature capture and coupon box easier to see and reach
ADA compliance
Privacy
Pinpad located on other side of display
Illumination
Some components requiring user action illuminated
Bagging
Increased bagging area
From the retailers perspective, the new design also addresses:
Improved serviceability and front-end configuration flexibility with front serviceability which enables back-to-back front end layouts
System PC, security controller an UPS on pull-out tray
Model 171 belts and pullout shelf
Less cash handling
Easier loading - coins poured directly into the hopper
Smaller retail friendly cash/notes cassettes
Increased coin capacity
Six coin hoppers
Four times greater capacity than current solution
Three levels of security
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Key access to the main panels
ATM-level security - Note and coin dispensers enclosed completely by steel enclosure
Second key needed to enter note and coin dispensers
Lockable note cassettes (not a standard feature)
The new Modular Solution also includes a new 6-bag carousel scan-and-bag Model 151. This solution provides all the benefits of our
scan-and-bag functionality found in the 2- and 3-bag model options but now has an even higher capacity. It also is available with a
feature option to add a secondary security shelf for large, bulky items that are not easily bagged.
The new Modular Solutions retain all of the current features and functions:
The Self Checkout Core Module contains:
An IBM SurePOS system unit
An IBM SurePoint 15-inch display
Bill and coin acceptors and dispensers
A coupon deposit box
Customer-furnished equipment (see below)
An IBM SureMark printer
A transaction awareness light
A proximity sensor
CUSTOMER-FURNISHED EQUIPMENT
Integration with a retailer's existing devices is seamless. This way, consumers interact with the same devices no matter which lane they
choose, employees encounter the same equipment throughout the entire store, and retailers can maintain a consistent configuration of
peripherals. Customer-furnished equipment includes:
Installed by IBM prior to shipment
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Scanner/scales
PIN pads
EAS (not required for Express or Express Plus solutions)
Installed by customer after shipment
Electronic marketing
Wireless barcode scanners
Customer-furnished lane lights
Mobile Terminal, Symbol 8846 hardware
BAGGING CONFIGURATIONS
IBM Self Checkout solutions provide the flexible options retailers need to match specific in-store requirements. Choose from a range of
footprints that incorporate conveyor-belt or scan-and-bag technology, then add your merchandising racks to hold impulse items and
select design features and colors to match the look, feel, and customer flow of your stores. Multiple bagging options provide additional
flexibility with different sizes and configurations to suit store format and volume:
Full-Lane
Bagging options and total lane length (with front basket/purse shelf) include: Small, 125 inches (317.5 cm); Medium, 135 inches
(342.9 cm); Long, 145-inches (368.3cm; Extra long, 155 inches (393.7 cm); or Wide, 177 inches (449.6 cm).
An additional carousel four-position bagging unit option can be attached to the end of the bagging area.
All options feature weight and dimensional security.
Express Plus
Model 151 six-bag carousel with optional secondary item shelf
Model 152 two-bag waterfall (tiered) design
Model 153 three-bag with two bags side-by-side and third tiered
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Weight security on all options
IBM SELF CHECKOUT SOFTWARE

IBM Self Checkout solutions come with unique software available only from IBM. This software controls the lane logic and functionality
as well as integrating seamlessly to your POS. See Software Announcement ZP04-0162 dated April 27, 2004 (IBM Self Checkout
Application) for further details. The software ships installed with the lane.
BACK OFFICE SYSTEM SERVER (BOSS)
Includes:
IBM SurePOS 782
Keyboard
Mouse
17-inch CRT
Built-in UPS
Provides system management and update functions, including:
Automated report generation
Software distribution
Security database management
Quick lookup screen manager
Mobile Terminal software for handheld devices, allowing remote monitoring and control of (some) lane functions, including age
verification and error messaging
Accessibility by people with disabilities
All IBM Self Checkout solutions comply with IBM's CI-162 for hardware, software, and documentation.
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Product positioning
IBM's Self Checkout solutions are positioned to accommodate the needs of a wide variety of retail segments and store formats with a
flexible product line that allows retailers to customize the offering to their unique front-end configuration and store volume needs.
The Modular Solutions (Models 131, 152, 153, and 171) are intended for traditional lane-based retail environments such as grocery
stores, mass merchandisers, warehouse clubs, and home improvement centers. These solutions provide a wide variety of bagging
options to meet the footprint, transaction sizes, product variety, and security these segments require.
All solutions are designed to be intuitive, easy-to-use solutions which help enable retailers to improve customer satisfaction, reduce
costs through flexible labor management, and protect profitability by minimizing shrinkage.
The Self Checkout solutions function with retail-proven software integrated to each customer's POS to ensure error-free operation and
ease of use for shoppers and front-end staff.
Statement of general direction
IBM is announcing a statement of direction for the future introduction of a line of new products that will provide unique advantages for
new and existing retail segments. IBM intends to provide new Self Checkout solutions that deliver the following benefits:
All components will be integrated tightly into one footprint for efficient space utilization.
The model will integrate seamlessly into front-end counter checkout formats to maintain natural traffic flow without taking up more
floor space as well as a stand alone unit.
A broad set of standard features will be integrated into the solution to allow for customization to better meet the unique needs of
each retailer.
The solution will be enabled for convertibility to "cashier mode" for manual operation by store personnel.
INTEGRATED MODELS
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The integrated models will be:
Integrated Single Station Scan and Bag, a small-footprint, single-station scan-and-bag solution with EFT (debit/credit) payment only
that is also designed to fit seamlessly into counter-style front-end checkout formats (or as a stand alone unit).
These new models are being developed in collaboration with retail customers that are leaders in their segments. Through this
collaboration, IBM is developing this solution with unique features that are unmatched in the marketplace. The new solutions will
primarily be targeted to drug/pharmacy, convenience, and other retail segments with front-end counter checkout configurations. In
addition, these solutions can be implemented in perimeter departments of existing grocery and mass merchant retailers as stand-alone
or integrated units. The new solutions further demonstrates IBM's self checkout leadership.
All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.
Product number
Description Machine Model Feature

----------------------------- ------- ----- -------
Self Checkout, Modular Full Lane 4845 171

Option
Self Checkout, Modular Express plus 4845 151
Six Bag Carousel
Self Checkout, Modular Express Plus - 4845 152
2 bagger
Self Checkout, Modular Express Plus - 4845 153
3 bagger
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Note: The following features are orderable on the indicated models:
Bagging (lengths represent full length of system)
Modular Full-Lane Small 4845 171 1555

(125"/317.5cm)
Modular Full-Lane Medium 4845 171 1556
(135"/342.9cm)
Modular Full-Lane Long 4845 171 1557
(145"/368.3cm)
Modular Full-Lane Extra Long 4845 171 1558
(155"/393.7cm)
Modular Full-Lane Wide lane 4845 171 1564
(177"/449.6cm)
Carousel - 4 position 4845 171 1568
Modular Express Plus 6 bag carousel 4845 151 1566
Modular Express Plus 4845 151 1567
6 bag carousel w/ secondary shelf
Modular Express Plus - Tiered 2 bagger 4845 152 1565
Modular Express Plus - Tiered 3 bagger 4845 153 1582
BASKET AND BAGGING SHELVES
Front basket/purse shelf 4845 171,151, 6420

152,153,
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Rear bagging shelf 4845 171 6422
PAYSTATIONS
Integrated Paystation 4845 171 1703
CUSTOMER FURNISHED EAS SYSTEM
SensorMatic Low Profile 4845 171 4200
LANE AND TRANSACTION AWARENESS LIGHTS
Hard tag transaction awareness light 4845 171 4016
MISC FEATURES
Order separator (Model 171) 171 0374

Security zone Plexiglas (Model 171) 171 0375
Signature capture stylus 131,151, 0376
152,153,
171
Note: The following features can be ordered with the 4845-171, 151,
152, 153:
Orientation
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Left-handed orientation 2100

Right-handed orientation 2101
Voltage and Power Cords
Low Voltage 2900
High Voltage 2901
PAYMENT PERIPHERALS
Customer supplied pinpad/MSR with 4202

signature capture pad
IBM 4820 MSR - Pearl White/Iron Grey 3970
IBM Provided Signature Capture 4199
PAYSTATIONS
Detached Paystation 1702
DISPLAY/PRINTER/MSR COLOR (SPECIFY CODES)
Pearl White 4820 Display 5WN/ 2919

4610 Thermal Printer/4820 MSR
Iron Grey 4820 Display 5GN/ 2921
4610 Thermal Printer/4820 MSR
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LANE AND TRANSACTION AWARENESS LIGHTS
Customer Supplied -- on-site 4011

Modular Solution Standard Light 4012
RECEIPT PRINTERS
4610-TM6/TF6 Single Station Thermal Printer 1801

(Pearl White/Iron Grey)
4610-TI3/TG3 Thermal Printer (Pearl White/Iron Grey) 1803
4610-TI4/TG4 Thermal Printer (Pearl White/Iron Grey) 1804
BOSS
IBM Back Office System Server (BOSS) - 5555

SurePOS 782
Modem (Specify Code) 0200
Dual Ethernet 5551
Software
IBM Self Checkout solution client 9938

application for 4690 POS
application for Retalix POS
application (other)
RPQ
Integration RPQ 8Q2173
CURRENCY DEVICE KEYLOCKS
Locks are optional. Customer is responsible for history of lock number
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for ordering new locks if existing breaks. IBM Service cannot determine
customer lock nor have access to area for security reasons - There is no
IBM Master Key.
Currency device keylock combination #1 8210

Cabinet Key Locks
Note: A cabinet key lock must be selected and is a no cost feature.
Cabinetry keylock combination #1 9240

CASH CASSETTES
2 cassette configuration 0039

(Not to be announced in South Africa)
3 cassette configuration 0040
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DISPENSER CASSETTE DENOMINATIONS
1 Denomination Bill Dispenser Cassette 0041

Coin Dispensing Devices
Standard Telequip dispenser 0337

Coin hopper 0338
Currency Device Protection
High currency cabinet protection 1810
COUNTRY SELECTION
Denmark 2470
Iceland 2471
Croatia 2473
South Africa 2961
Slovenia 2969
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US 2962
Canada 2963
United Kingdom 2964
France 2966
Germany 2968
Romania 2970
Belgium 2982
Netherlands 2983
Australia 2984
Spain 2988
Italy 2989
Ireland 2990
Finland 2882
Serbia 2892
Miscellaneous Features available by Country
Coin Cassette, UK 0352

Coin Cassette, Euro 0353
Bill Dispenser Cassette, UK, 5 pound 0357
UK 20 Pound Bill dispenser Cassette 0327
Bill Dispenser Cassette, 5 Euro 0359
Shopper assistant cards 0326
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Universal Bill Acceptor Cassette 0361

Bill Dispenser Cassettte for Croatia 10 Kuna 0501
Bill Dispenser Cassette for Croatia 50 Kuna 0502
Bill Dispenser Cassette, 50 Dinar (Serbia only) 0504
50 Denomination bill/note dispenser cassette -- 6046
Croatia and Serbia only
Croatia and Serbia only
Serbia only
Note: The following features are orderable on Bulk Order

MTM 4611-045
MISC FEATURES
Coupon drop box key (Model 130, 150, 170) 0370

Security zone Plexiglas (Model 170) 0373
Signature capture stylus (Model 130, 150, 170) 0371
Order separator (Model 171) 0374
Security zone Plexiglas (Model 171) 0375
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Signature capture stylus 0376

(Models 131, 151, 152, 153, 171)

(Model 130, 150, 170)
Coin Cassette, UK 0352

Coin Cassette, Euro 0353
UK 20 Pound Bill dispenser Cassette 0327
Shopper assistant cards 0326
Bill Dispenser Cassettte for Croatia 10 Kuna 0501
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CURRENCY DEVICE KEYLOCKS
Locks are optional. Customer is responsible for history of lock number

for ordering new locks if existing breaks. IBM Service cannot determine
customer lock nor have access to area for security reasons - There is no
IBM Master Key.

3
Cabinet Key Locks

3
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Supplemental information
Publications
The following documents can be downloaded from the Retail Store Solutions (RSS) Web site:
http://www.ibm.com/solutions/retail/store
Order
Title Number
-------------------------------------- ------------
IBM Self Checkout Solution 4845 Overview GC30-9732-00
Models 131, 151, 152, 153, and 171
IBM Self Checkout Solution 4845 Installation GC30-9733-00
Guide Models 131, 151, 152, 153, and 171
IBM Self Checkout Solution 4845 Operations Guide GC30-9734-00
Models 131, 151, 152, 153, and 171
IBM Self Checkout Solution 4845 Parts Manual S131-0106-00
Models 131, 151, 152, 153, and 171
IBM Self Checkout Solution 4845 Service Guide GY27-0442-00
Models 131, 151, 152, 153, and 171
At the Web site, access the following:
Select Support
Select IBM Self Checkout
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Select the publication desired
Services
Integrated Technology Services
IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.
These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can
help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms,
middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.
For details on available services, contact your IBM representative or visit
http://www.ibm.com/services/
For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit
http://www.ibm.com/services/continuity
For details on education offerings related to specific products, visit
http://www.ibm.com/services/learning/index.html
Select your country, and then select the product as the category.
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Technical information
Specified operating environment
Physical specifications:
Specified Operating Environment:
Temperature: +10 to 40 degrees C (50 to 104 degrees F)
Relative Humidity: 20 to 80 %
Electrical Power:
Express: 120 volts, 60 Hz, 6 Amps
Express Plus: 120 volts, 60 Hz, 6 Amps
Full-Lane: 120 volts, 60 Hz, 10 Amps
Express: 240 volts, 50 Hz, 4 Amps

Express plus: 240 volts, 50 Hz, 4 Amps
Full-Lane: 240 volts, 50 Hz, 6 Amps
Physical Specifications
Length Depth Height Weight

------------- ------------- -------------- -----------
Modular Full Lane
Model 171:
Full-Lane Small bagger 317.5 cm (125") 88.9 cm (35") 127 cm (50")

Full-Lane Medium bagger 342.9 cm (135") 88.9 cm (35") 127 cm (50")
Full-Lane Large Bagger 368.3 cm (145") 88.9 cm (35") 127 cm (50")
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Full-Lane Extra Large 393.7 cm (155") 88.9 cm (35") 127 cm (50")

Bagger
1-Bag Shelf Add 0.28 m (11.1") to overall length

4-Bag Carousel Add 0.77 m (30.2") to overall length
Integrated Paystation Add 0.64 m (25.3") to overall length
Detached Paystation
.51 m (20") .78 m (31") 1.20 m (47.1")
Modular Express plus Models
Model 151 6 Bag Carousel 211.8 cm (83.4") 111.9 cm (44.9') 127 cm (50")
Model 152 w/2-pos Bagger 162.6 cm (64") 88.9 cm (35") 127 cm (50")
Model 153 w/3-pos Bagger 181.9 cm (71.6") 88.9 cm (35") 127 cm (50")")
To assure installability and serviceability in non-IBM industry standard racks, review the installation planning information for any product
specific installation requirements.
Planning information
Customer responsibilities: It is recommended that the customer inform IBM at least 90 days in advance of any software or hardware
changes affecting the front-end conventional or self-checkout lanes. This advanced communication will allow IBM to work with the
customer to implement a plan so the self-checkout lane and/or software may be revised to accommodate changes requested by the
customer.
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Customer-requested changes may result in billable IBM services that are not included as part of the standard IBM Software
Maintenance offering. These billable services could include but are not limited to:
Integration of the customer's unique POS environment with a given IBM Self Checkout Application version or release update (that
is, customer changing POS applications)
Changes to the customer's base POS application (that is, changes to print and display lines)
Functional enhancements to the customer's self-checkout application (that is, providing for gift card activation at the lane)
Integration of new or additional peripheral devices into the customer's self-checkout environment (that is, new or different pinpads,
scanner scales or coupon printers)
Firmware updates for third party OEM devices (such as bill and coin acceptors and dispensers)
These services are subject to appropriate service charges and are processed through your local IBM RSS services organization.
Standard IBM Software Maintenance (SWM) highlights include:
IBM makes available to you the most current commercially available version, release, or update to all of the programs for which you
acquire SWM under this Agreement, should any be made available.
IBM provides you assistance for your 1) routine, short duration installation and usage (how-to) questions; and 2) code-related
questions.
IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support
personnel during the normal business hours (IBM published prime shift hours) of your IBM support center. This assistance is not
available to your end users. IBM provides Severity 1 assistance 24 hours a day, every day of the year. Consult the IBM Software
Support Guide, which may be found at: http://techsupport.services.ibm.com/guides/handbook.html for details.
In some instances, IBM may request that you allow it to remotely access your system to assist you in isolating the software problem
cause.
SWM does not include assistance for 1) the design and development of applications, 2) your use of programs in other than their
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specified operating environment, or 3) failures caused by products for which IBM is not responsible under this Agreement.
Further information and documentation explaining IBM Software Maintenance can be found through the following resources:
IBM Agreement for Acquisition of Support (Z125-6011)
IBM Software Support Guide: http://techsupport.services.ibm.com/guides/handbook.html
IBM Software Support Handbook: http://techsupport.services.ibm.com/guides/webhndbk.pdf
RSS Technical Software Support: http://techsupport.services.ibm.com/retail/support
Hardware
In order effectively manage the IBM Self Checkout Solution and reduce unnecessary down time, the customer has certain
responsibilities and maintenance tasks that are not provided by IBM through the services contract. These responsibilities and tasks
include:
Cash and coin cassette maintenance:
Empty cassettes - Users must ensure the correct currency is loaded in the correct cassette.
Low currency in cassette - Users are responsible for ensuring adequate quantities of currency is loaded in cassettes - that is, must
clear low currency warning by reloading.
Wrong denomination currency in cassettes - Customers are responsible to ensure the correct currency is loaded in the correct
cassette.
Currency quality/stacking within a cassette - Users must ensure individual bills are flat, undamaged, and neatly stacked in the
cassette.
Currency jams within a cassette - If a jam occurs, users are responsible for removing the currency causing the problem, then
restacking and reloading as necessary.
Seating/reseating currency cassettes or diverter bin - Cassettes must be fully seated; often it is necessary to remove and reseat a
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cassette several times to achieve the proper seating.
Locking pin on cassette open - After seating the cassette, the user must actuate the can pin to lock the cassette in place.
Locking bill acceptor cassette - The user must ensure the bill acceptor "dial" locking mechanism is fully rotated to lock the cassette
in place.
Missing bill acceptor cassette - The user is responsible for inspecting the bill acceptor to verify the cassette is in place and correctly
mounted.
Debris in bill accept channel (Mars Punch installations only - as Punch is customer accessible) - The customer is responsible for
clearing the accept channel using the procedure provided.
Powering off:
Power-off to lane - Customers are required to ensure adequate power of the correct voltage is supplied to the lane power cord (that
is, the wall plug).
Power-off to display - If there is no apparent display, customers are required to ensure the display is powered-on using the
procedure provided.
Power-off to lane PC - If the power LED on the lane PC is off, customers are required to power it on using the procedure provided.
Scanner scale management and troubleshooting::
Zeroing scanner scale - Users are required to periodically zero scanner scales using the procedure provided by the scanner
manufacturer.
Objects on scanner/security scale causing incorrect weights - Customers must ensure scales are clear and free from foreign
objects.
Debris causing scanner scale error - Users are responsible for clearing debris under scanner scale tray using procedures provided
by the scanner manufacturer.
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Audio levels:
Sound muted in Microsoft Windows - Users are required to verify that the volume is adequate using the Windows procedure.
Replacement cards and keys:
Order/deliver shopper assistant cards - Shopper assistant cards are ordered as supplies, not via IBM Service.
Order/deliver keys - Lane keys are ordered as supplies from IBM, not via IBM Service.
Customer network setup and support:
Network cabling - Customers are responsible for all network connections, cabling, and devices and should follow internal
procedures for identifying and resolving network problems.
Lane communication problems - The network status must be tested prior to calling IBM Service.
Network cable unplugged.
OEM network devices (switches, hubs, routers, and so on) off or failing.
Network - Customer provider / store operations related.
BOSS display/mouse/keyboard cable not plugged in - BOSS must be correctly configured and all cables verified prior to calling IBM
Service.
Lane light maintenance:
Incorrect wattage bulb in lane light - If lane light is out, or lane is not on, the customer must verify the lane circuit breaker is on and
that the lane light has a 40W maximum light bulb.
No bulb in lane light - if lane is on, but light is out, the user must replace the lane light with 40W maximum bulb.
Failed bulb in lane light - If lane is on, but light is out, the user must replace lane light with 40W maximum bulb.
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Printer maintenance:
No paper in printer - Users must ensure the correct paper is loaded in the printer.
Paper jam in printer - Users must clear print head area jams prior to calling IBM Service.
Power problems and circuit breakers:
Note: The following require some safety language and a reference to the safety manual.
Site circuit breaker off - Store must verify that power is available to the lane at the receptacle the lane power cord is plugged to.
Lane circuit breaker off - If lane circuit breaker is off, the customer must verify that a 40W bulb is present in the lane light, then flip
the breaker on and perform the normal start-up procedure.
Site power problem - If power is not available at receptacle, the customer must follow store procedures.
Power plug loose/out of receptacle - Users must verify the lane power cord is fully seated in the receptacle.
EPO pressed as a lane power off (not related to an emergency) - The EPO is not a power switch and should be used only in an
emergency. If the lane is not functioning and there is power available, make sure the EPO is not activated by pulling the Red EPO
switch outwards, and then press the Green button prior to calling IBM Service.
CFE unplugged (scanner, pin pad) - Users must verify all attached devices are fully plugged.
Customer-supplied equipment:
CFE/OEM equipment failure (scanner, pin pad, slice, coupon, non-SCS, and so on) - Users must verify problems are with IBM
hardware prior to calling IBM Service.
OEM / customer POS error - IBM Service should not be called for application problems.
Cable orders:
A power cord is shipped with every IBM Self Checkout solution. You must specify the plug type (locking/non-locking) for each lane's
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system unit.
Security, auditability and control
Bill and coin security
The IBM Self Checkout solution provides secure cabinetry for bill and coin acceptors and dispensers. Each retailer will receive one
common keylock combination for their chain from a choice of 10. In addition, the new design has reinforced steel enclosures around the
cash and coin dispensing devices available with an additional optional lock feature for added protection.
Coupon security
The IBM Self Checkout solution provides for a secure coupon drop box which is accessed through the locked lower cabinet which has a
locking feature.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and
appropriate controls in application systems and communications facilities.
IBM Integrated Technology Services (IBM Global Services)
Please contact your IBM Representative for the list of selected services available in your country, either as standard or customized
offerings for the efficient installation, implementation and/or integration of this product.
Terms and conditions

Volume orders: Contact your IBM representative.
Maintenance offering
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Warranty period: One year.
IBM 4845 Warranty and Maintenance Services do not include:
Warranty and Maintenance Services provided by IBM does not include maintaining the lane equipment not supplied by IBM ( i.e.
scanner/scale, base unit, MSR/pin pad, EAS equipment, hand held devices), for the Mobile Terminal such as the Symbol 8846),
assistance with normal operations of self checkout solution and Customers standard store POS hardware, including the POS hardware
located at the payment station. Contact your ITS Sales Representative for more information on possible OEM coverage for these
exceptions.
Warranty service: IBM On-site Service - 24 hours per day, 7 days a week, next-day response. IBM will repair the failing Machine at
your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine.
The area must be clean, well lit and suitable for the purpose.
The available service cover may vary by country and customers should consult their local IBM representative or IBM Business Partner
for information specific to a country.
Usage plan machine: No
IBM hourly service rate classification: Two
Maintenance service offerings: This machine is eligible under Terms and Conditions of the IBM ServiceElect, the IBM Enterprise
Service Agreement(ESA) or under the IBM Maintenance Agreement. Consult your IBM Representative for details.
When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.
Field installable features: Yes
Model conversions: No
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Machine installation:
Installation is performed by IBM. IBM will install the machine in accordance with the IBM installation procedures for the Machine. In the
United States, contact IBM at 1-800-IBM-SERV (426-7378), in other countries contact the local IBM office.
Graduated program license charges apply: No This product does not contain Licensed Internal Code or Licensed Machine Code.
Pricing
For all local charges, contact your IBM Representative.
Announcement countries
Only in the following European, Middle Eastern and African Countries: United Kingdom, France, Germany, Belgium, Holland, Spain,
Ireland, Italy, South Africa, Slovenia, Romania, Denmark, Iceland, Croatia Serbia and Finland
The data in this letter is subject to the disclaimer in Letter ZS90-0112, which is available from the same IBM announcement letters
database.
This announcement is provided for your information only. For additional information, please contact your IBM Representative or IBM
Business Partner as appropriate.
************ End of Document ************
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Next Generation Self Checkout Modular Solutions Redesigned and Improved To Better Meet The Needs of Shoppers and Retailers

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Next Generation Self Checkout Modular Solutions redesigned and improved to better meet the needs of https://www-01.ibm.com/common/ssi/cgi-bin/ssialias?infotype=AN&subtype=CA&htmlfid=877/E...

Offering Information Announcement Letters

Europe - Last revised on February 5, 2008

Announcement Letter No. ZG05-0667 dated December 13, 2005.

Last revised on February 5, 2008.

This Announcement has been updated in the following section:

See final section for details of availability and limitations, if applicable.

Revision 6 adds Finland to the list of Announcement Countries.

Revision 5 adds Croatia to the list of announcement countries.

Revision 4 adds Denmark and Iceland as additional countries to this announcement.

IBM Self Checkout Modular Solutions offer:

Improved ergonomic lane design for easier and faster usability

Improved serviceability and simplified maintenance for the retailer

Planned Availability Date:

Planned Availability Date:

Planned Availability Date:

Planned Availability Date,

Planned Availability Date,

Planned Availability Date,

Planned Availability Date,

Planned Availability Date, March 9, 2007

Planned Availability Date, November 16, 2007

New Modular Design:

Greater ease of use - Logical intuitive workflow

All devices reachable from one location

Tendering devices located between display and belt/bagging area

All payment devices located in same area above the counter

Signature capture and coupon box easier to see and reach

Pinpad located on other side of display

Some components requiring user action illuminated

Increased bagging area

From the retailers perspective, the new design also addresses:

System PC, security controller an UPS on pull-out tray

Model 171 belts and pullout shelf

Less cash handling

Easier loading - coins poured directly into the hopper

Smaller retail friendly cash/notes cassettes

Increased coin capacity

Six coin hoppers

Four times greater capacity than current solution

Three levels of security

Key access to the main panels

Second key needed to enter note and coin dispensers

Lockable note cassettes (not a standard feature)

An IBM SurePOS system unit

An IBM SurePoint 15-inch display

Bill and coin acceptors and dispensers

A coupon deposit box

Customer-furnished equipment (see below)

An IBM SureMark printer

A transaction awareness light

EAS (not required for Express or Express Plus solutions)

Installed by customer after shipment

Wireless barcode scanners

Customer-furnished lane lights

Mobile Terminal, Symbol 8846 hardware

All options feature weight and dimensional security.

Model 151 six-bag carousel with optional secondary item shelf

Model 152 two-bag waterfall (tiered) design