Exercise 1: MULTIPLE CHOICE. Choose The Letter of The Correct Answer From The Given Choices
Exercise 1: MULTIPLE CHOICE. Choose The Letter of The Correct Answer From The Given Choices
Exercise 1: MULTIPLE CHOICE. Choose The Letter of The Correct Answer From The Given Choices
_____ 1. The _____ is the market segment(s) toward which the retailer plans to focus its resources and
retail mix.
a. target market c. virtual market
b. retail market d. labor market
_____ 2. Which of the following characteristics is most likely to be the least sustainable competitive
advantage?
a. Convenient locations c. Shared systems with vendors
b. Ability to get scarce merchandise d. More sales promotions
_____ 3. This is the design and implementation of a retail mix in order to create an image of the retailer
within the customer's mind relative to its competitors.
a. Retail perception c. Imaging
b. Positioning d. Competitive feedback
_____ 7. A shoe repair shop can develop a sustainable competitive advantage by:
a. developing a patented chemical that removes water stains on soft leather
b. developing a customer database to offer special promotions
c. securing a good location
d. doing all of the above
_____ 9. Products developed and marketed by a retailer and only available by that retailer are called
a. Private-label brands c. Retail format
b. Unique merchandise d. Product label
_____ 10. What can a retailer do by using the information provided from a data warehouse?
a. A retailer can advertise to a more marketable demographic
b. They can determine whether moving to a new location would attract more business.
c. They can tailor offerings to better meet the needs of their customers
d. They can offer more services like gift wrap, lower interest rate credit and same-day delivery
1
Answers
1. A
2. D
3. B
4. D
5. A
6. C
7. D
8. C
9. A
10. A