System Reset: Use

with Caution
A system reset is not always the quick fix that it may seem.
Performing an inappropriate manual system reset in flight can
seriously impair the safety of the flight. Multiple system resets
on the ground without performing the necessary
troubleshooting actions can also have serious
consequences.
This article addresses when system resets are applicable
and how to perform them correctly.

This article is also available on safetyfirst.airbus.com and on the Safety

first app for iOS and Android devices.

Safety first - July 2021 Page 1/12

CASE STUDY
Event Description
AUTO BRK FAULT at engine start

At engine start of an A320, the BRAKES AUTO BRK FAULT ECAM alert
triggered. The flight crew set the A/SKID & N/W STRG switch to OFF and then
back to ON (fig.1). This action cleared the alert.

First A/SKID N/WS FAULT during the takeoff roll

The BRAKES A/SKID N/WS FAULT ECAM alert triggered during the takeoff roll
prior to the inhibition phase. After the aircraft became airborne, the flight crew
cleared the alert by setting the A/SKID & N/W STRG switch to OFF then ON.

Second A/SKID N/WS FAULT during approach

The BRAKES A/SKID N/WS FAULT ECAM alert triggered again on approach.
The flight crew set the A/SKID & N/W STRG switch to OFF and ON for a third
time and this action cleared the alert.
(fig.1) A/SKID & N/W
Main landing gear tires burst at landing STRG switch

The flight crew noticed unusual braking behavior immediately after touchdown.
They applied full reverse thrust and manual braking. The aircraft came to a stop,
but the flight crew was unable to begin taxiing. The four main landing gear tires
had burst during landing.

Event Analysis
Similar faults were observed during the previous flights

There were seven occurrences of BRAKES AUTO BRK FAULT and two
occurrences of BRAKES A/SKID N/WS FAULT recorded on this aircraft over the
two months prior to the event. System resets and testing the BSCU were the only
maintenance actions carried out each time.

Unauthorized resets of the braking and steering functions hid the

deteriorating condition of the braking system

There is no reset procedure associated with BRAKES AUTO BRK FAULT and
BRAKES A/SKID N/WS FAULT ECAM alerts in the A320 QRH. The use of the
A/SKID & N/W STRG switch to reset the braking and steering functions in flight is
mentioned in the System Reset table of the QRH, but it is only authorized with
the BRAKES SYS 1(2) FAULT and BRAKES BSCU CH 1(2) FAULT ECAM
alerts. The unauthorized resets that the flight crew performed during the flight hid
the deteriorating condition of the braking system.

Dual tachometer failure

A dual tachometer failure was at the origin of the delay in the braking system
activation. The unauthorized in-flight reset prevented the BSCU from detecting
the failure of the tachometers and this led to the BSCU considering that 0 kt was
the actual wheel speed. After 15 seconds, the braking function was recovered
with a default deceleration speed. At the same time, the BSCU was unable to
compute the anti-skid order and sent full hydraulic pressure to the brakes and
caused the four tires to burst.

Safety first - July 2021 Page 2/12

WHAT IS A SYSTEM RESET?
A system reset is the action of switching off a system and then switching it back
on again with the objective to retrieve normal system behavior or recover a
previously lost function. It is different from re-engaging a tripped Circuit Breaker
(C/B).

Tripped Circuit Breaker

A C/B will trip when there is an overload of electrical current detected in the circuit. This is to protect from
overheating or a short-circuit condition in the wiring that could lead to further damage or fire.
Management of tripped C/Bs is not covered by this article. In this article, the term “reset” describes the
action of switching off a system and switching it back on again. This action can also be called a “cycle”.

Automatic Reset vs. Manual Reset

Certain avionic systems, such as the Flight Management System (FMS), have an
automatic reset function. The reset action is completely managed by the system
that has an automatic failure detection mode. Maintenance or flight crews
perform a manual reset by using the cockpit control for the system, a circuit
breaker, or a dedicated reset button (also called a reset switch). This article
focuses only on these types of manual resets.

Manual Reset Using System Controls (fig.2) Example of

pushbutton-switches on
For specific systems, such as the flight control system, the maintenance or flight
crews can perform a system reset from the cockpit using pushbutton-switches the overhead panel of
available on the overhead panel (fig.2). an A330 aircraft

Manual Reset Using a Circuit Breaker

Pulling a system C/B and then pushing it back in will trigger a system reset
because this will isolate and then restore the power supply to all parts of the
system. It will also cause the software of the system to reload. This is considered
as a “hard system reset”.
There are two types of C/Bs: traditional C/Bs and electronic C/Bs. The traditional
C/B is manually opened and closed. The electronic C/B, also called Solid State
Power Controller (SSPC), is controlled by a remote interface (on
A220/A380/A350). Various system C/Bs are located in the cockpit of Airbus

Safety first - July 2021 Page 3/12

A220/A300/A310/A320 aircraft, the avionics bay, the cabin, and the cargo
compartments. There are no C/Bs in the cockpit of Airbus A330/A340/A350/A380
aircraft. They are replaced by system reset buttons on the overhead panel.

Manual Reset Using a Reset Button (fig.3) Reset buttons

Pulling a system reset button (fig.3) then pushing it back in the cockpit will only available on the top part
reset the system software part (only available on Airbus A330/A340/A350/A380 of the overhead panel of
aircraft). This is known as a “soft reset” because the system will remain powered. an A330 aircraft

Inappropriate system resets can have serious

consequences
Past events have highlighted how some system resets can have irreversible
consequences. One example is where a system cannot be recovered after an
inappropriate system reset in flight. Another example is where a reset of flight
control computers is unduly performed. Depending on the system malfunction
encountered, this can cause unexpected movements of the flight control
surfaces, which may lead to serious consequences if performed in flight.

Avionics systems are interconnected systems, therefore, a system reset of one

system can have significant consequences for the other systems that rely on its
data. Inappropriate system resets can have unexpected side effects and hide
deteriorating conditions of the system. In combination with a failure of another
system, the safety of the flight can be impaired. Therefore, it is important that
maintenance personnel and flight crews only perform system resets in
accordance with the guidance in the relevant procedures, as for the cases
described in this article.

A220 reset philosophy

For A220 aircraft, the flight crew can perform system resets only if specifically requested in an
EICAS*/FCOM/QRH procedure. There is no system reset table published for the A220, contrary to all
other Airbus aircraft, except for the A300B2/B4.

Maintenance resets must only be performed when requested by a specific task in the A220 Fault
Isolation Manual or in the Aircraft Maintenance Publication (AMP).

*EICAS: Engine-Indication and Crew-Alerting System on A220 is the equivalent of the ECAM on other
Airbus aircraft.

Safety first - July 2021 Page 4/12

SYSTEM RESETS BY THE FLIGHT CREW
The flight crew can perform system resets only in the three cases listed below.

CASE 1: A Dedicated Step in the

ECAM/OEB/FCOM/QRH Procedure
A system reset can be specifically requested in an ECAM/OEB/FCOM/QRH
procedure (fig.4).

(fig.4) Example of a
SEC 1 FAULT ECAM
alert on A330 aircraft

CASE 2: As an Option After ECAM Procedure (except

A300B2/B4)
ECAM procedures do not necessarily request a system reset. In this case, as per
the “Airbus Operational Philosophy” section of the FCTM, the PF should call out
“STOP ECAM” after they perform the ECAM actions.

Before the review of the status of the aircraft on the STATUS page, if the PF
considers that it is necessary to perform a system reset to recover the operation
of the affected system, it is the responsibility of the flight crew to first check if
such reset is authorized in the System Reset table of the FCOM/QRH.

If there is no reset procedure available in the System Reset table of the FCOM/QRH associated with
the malfunction or ECAM alert encountered, the flight crew must not attempt a reset.

For A320 family aircraft, on the ground only, the flight crew can still perform a reset that is not listed in the
A320 System Reset table as described in Case 3 below.

The System Reset table lists the specific conditions necessary for the reset
procedure

The reset procedures are the result of in-depth analysis to define the authorized
resets and their associated conditions, such as the maximum number of resets
possible, if they are authorized on the ground only, or also in flight. These
conditions must be respected.

Safety first - July 2021 Page 5/12

Resets that are only authorized on the ground can have dramatic consequences if performed in flight.
System resets can trigger functional tests that may lead to movement of the flight control surfaces, which is
why they must not be performed in flight. This can also cause reversion of the flight control laws with
associated loss of flight envelope protection.

Read and do the procedure

A reset procedure must be performed in “read and do” mode. The flight crew
must not apply the system reset procedure from memory and they must always
follow the relevant procedure (ECAM/OEB/QRH/FCOM), or refer to the System
Reset table in the QRH/FCOM.

The need for crosscheck

Performing a system reset is an action that can have irreversible consequences.

A crosscheck action is necessary before resetting a system when using a
guarded cockpit control, a C/B, or a reset button.

Report any reset to maintenance

Any manual system reset that the flight crew does on the ground or in flight must
be reported to maintenance and recorded in the aircraft logbook regardless of it
(fig.5) Flow diagram for
being successful (i.e. system recovered) or not. The number of attempted resets
should also be specified to help maintenance monitor the resets as an indication flight crew system
of the system condition. resets

Safety first - July 2021 Page 6/12

CASE 3: System Resets for Electrical Transient Faults
for A320 Family Aircraft on the Ground Only
Electrical transients may lead to intermittent system failures

A320 family aircraft systems can be affected by electrical transients during

power-up, APU, or engine start, or any electrical transfer.

To manage the side-effects of these transients, depending on the affected

system, it is possible to perform system resets from the A320 QRH System Reset
table and also system resets that are not specifically listed in the System Reset
table.

The affected system is listed in the QRH System Reset table

If the affected system is listed in the QRH System Reset table, the associated
reset procedure and conditions must be applied, but only for the corresponding
ECAM alerts or system malfunctions listed in the reset table. For other ECAM
alerts or malfunctions of the affected system not specifically listed in the System
Reset table, a system reset is not authorized.

The affected system is not listed in the QRH System Reset table

If the affected system is not listed in the QRH System Reset table, the system
can be reset on the ground only by applying the general guidelines provided in
the General part of the System Reset section of the A320 QRH.

Crosscheck and report

As for any reset, a crosscheck must be done when using a guarded cockpit
control, a C/B, or a reset button and the reset must be reported in the aircraft
technical logbook.

(fig.6) Flow
diagram for flight
crew system
resets on A320
family aircraft on
the ground

Safety first - July 2021 Page 7/12

SYSTEM RESETS BY MAINTENANCE
PERSONNEL
Caution for System Resets on Ground
System resets can cause system components to move or operate, which is a
risk of serious or fatal injury to people in close proximity to the aircraft. This can
also cause damage to the aircraft if in contact with ground equipment. Specific
precautions must be taken when performing tasks on or near flight controls, flight
control surfaces, around landing gears and landing gear doors, or any other
moving parts or components.

Maintenance personnel can perform system resets only in the two cases listed
below.

CASE 1: Resets Requested in a Maintenance

Procedure
Resets may be required when applying a troubleshooting procedure from the
Troubleshooting Manual (TSM) for A300/A310/A320/A330/A340/A380 or the
Aircraft Fault Isolation document (AFI) for A350.

Performing a system reset on the ground must always be part of a troubleshooting procedure.

Performing unauthorized “quick fix” resets on the ground to dispatch an aircraft can affect the conditions of
the next flights. The ECAM alert may be cleared for dispatch, but the underlying issue is not fixed and this
can hide a deteriorating condition in the system.

Use of third party smartphone or tablet applications is not authorized by Airbus

There is a growing number of unauthorized applications that present a list of
system resets for Airbus aircraft. These applications are not validated by
Airbus. The specific conditions for each system reset are not described by
these applications and the information can be inaccurate and out of date.
Therefore, these applications must not be used, because they can represent
a safety risk. An OIT about this topic is available on the AirbusWorld portal: OIT
999.0042/19 “Un-approved maintenance instructions available on the
internet or as applications”.

CASE 2: Specific Condition for A320 Aircraft

Electrical Transients

As already described in Case 3 for flight crew resets, A320 family aircraft
operations can be affected by electrical transients at power-on. That is why it is
allowable to perform resets on A320 family aircraft that are not part of a
dedicated TSM task.

Safety first - July 2021 Page 8/12

TSM System Reset Table

The A320 TSM contains a list of authorized resets with their associated
conditions in the “System Reset Guidelines” task of the ATA 24 chapter. These
authorized resets are the same as the authorized resets on the ground in the
System Reset table of the A320 QRH.

Fault due to Electrical Transient or Without Previous Record

When it is obvious that a fault is due to electrical transients, or is not present in

the fault history, the affected system can be reset under certain conditions. If the
affected system is listed in the System Reset table of the ATA 24 TSM task, a
system reset is authorized, but only for the ECAM alerts or system malfunctions
specifically listed in the table. For other ECAM alerts or system malfunctions not
listed in the System Reset table, a reset is not authorized, despite the system
itself being listed in the reset table. If the affected system is not listed in the
System Reset table, a reset is authorized with no specific restrictions.

Fault not Obviously due to Electrical Transient With Previous Record

If the fault is not obviously due to electrical transients and is present in the fault
history (repeated intermittent failure), then the application of the appropriate TSM
procedure(s) is required.

(fig.7) Flow diagram

for maintenance
personnel system
resets on A320 family
aircraft on the ground

Safety first - July 2021 Page 9/12

Monitoring System Resets
Always Record System Resets

An efficient method to record and monitor system resets must be implemented.

Any attempted reset must be recorded whether a maintenance reset requested
during the fault confirmation part of a TSM/AFI task is successful (intermittent
failure, no further action required) or not successful (permanent failure, fault
isolation actions to perform).

A Management System for System Resets

Repetitive failures can occur despite maintenance actions, but they may not
necessarily reappear over consecutive flights. Operators shall have a dedicated
management system for repetitive failures to comply with continued airworthiness
regulations.

Repetitive Failure Management

Repetitive resets of the same system could indicate a permanent failure.

Appropriate troubleshooting actions must be initiated to mitigate the risk of latent
failures on the ground with multiple resets, which could reappear later in flight.

It is important to properly track repetitive occurrences of system malfunctions

over several flights. This is usually an indication that the fault condition still exists
and deeper troubleshooting is required.

Safety first - July 2021 Page 10/12

Contributors: Unauthorized resets of an aircraft system can hide a deteriorating
Serge BLIND condition of the system. What may seem to be a "quick-fix" on the
Engineering Safety ground to dispatch the aircraft can lead to a system fault
Aircraft Safety reappearing in flight that may even affect the safety of the flight.
Enhancement

Jean-François If not specifically requested in an ECAM/OEB/FCOM/QRH

BOURCHANIN procedure, the flight crew can only consider attempting a reset to
Flight Control System
Technical Advisor
recover the operation of an affected system if it is listed in the
Engineering Support System Reset table of the FCOM/QRH. If there is no reset
procedure available in the System Reset table of the FCOM/QRH,
Olivier FERRAN
Senior Flight Operations which is associated with the malfunction or ECAM alert
Engineer encountered, then the flight crew must NOT attempt to reset the
Flight Operations Support system. Any system reset performed by the flight crew needs to be
and Training Standards
reported to maintenance personnel and must be recorded in the
Franck GAY aircraft technical logbook, including the number of attempts and
Maintenance Instructor outcomes.
Technical Training
Development
For A320 aircraft only, due to possible electrical transients, the flight
Cyril MONTOYA
Maintenance Safety
crew can perform on ground resets that are not listed in the reset
Enhancement Manager table.
Customer Support

Capt. Vincent SIBELLE Maintenance system resets are only performed in accordance with
Training and Flight specific TSM/AFI tasks. Troubleshooting can start with resets but
Operations Pilot Instructor should not end there. The appropriate troubleshooting actions or at
Flight Operations Support
and Training Standards least recording actions should always follow.

With thanks to For A320 aircraft only, the same on-ground resets from the System
Denis CADOUX and
Ian GOODWIN from
Reset table of the QRH are available in the A320 TSM and can be
Product Safety, used to manage intermittent faults and ease the aircraft dispatch. In
Fabien ARNE and this case, it is possible to perform system resets that are not
Laurent COUTURET from
Braking and Steering
specifically listed in the TSM.
System Engineering
Support, Marc LE-LOUER Manual system resets performed by flight crew or maintenance
from A300/A310 Flight
Operations Support and personnel are not a way to fix repetitive faults. Multiple and
Capt. Xavier LESCEU from unreported resets can hide degraded system conditions. The fault
Airbus Canada. could reappear later and have significant consequences during a
flight. An efficient system for reporting and managing system resets
is crucial for monitoring the health of all aircraft systems, which is
key to maintaining safe aircraft operations.

Safety first - July 2021 Page 11/12

 Safety first, 2021. Safety first is
published by Airbus S.A.S. 1, rond
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Editor: Yannick Malinge, Chief

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