Business Process Simulation

Module guide 2016 - 2017

International Business School
 Author(s) Dirk-Jan Schenk, Eva Kuijper

Programme Manager John Sterk Director IBMS and TMA

Wil Hazelhof Director IBL

Module ID

Academic Year 2016 - 2017

EC 10

Contact hours 5 * 14 = 70

Course site https://dlwo.dem.hva.nl

International Business School 2016 - 2017

Contents

1. Module overview 4
1.1 Content .............................................................................................................. 4
1.2 Learning goals.................................................................................................... 4
1.3 Coherence with other modules ......................................................................... 4
1.4 Study materials & recommended further reading ............................................ 5
1.5 Questions and who to contact .......................................................................... 5

2. Set-up of this module 6

2.1 Teaching methodology ...................................................................................... 6
2.2 Assignments ...................................................................................................... 6
2.3 Exams................................................................................................................. 6
2.4 Assessment ........................................................................................................ 7
2.5 Resit ................................................................................................................... 7
2.6 General regulations ........................................................................................... 8
2.7 Lesson plan ........................................................................................................ 8

Appendix 1: Relationship with your programme’s profile competencies 10

International Business School 2016 - 2017

1. Module overview
This guide gives you an overview of Business Process Simulation . More detailed information can be found
on the DLWO (https://dlwo.dem.hva.nl) as well as in the shared folders in SAP and the websites per
BPS company.

1.1 Content

In Business Process Simulation you become an employee of a virtual company with up to 90

employees. Examples of roles include Purchasing Officer, Personnel Manager, or Marketing Employee.
This role is taken over from the predecessor: the companies are continued each semester with a
personnel change of almost 100%. The Management, consisting of about three lecturers, remains the
same. Each semester new projects are set up, based on the current situation at comparable
companies. The simulated companies are all production companies (SME).
This module gives you a deeper understanding of integrated business processes, making use of an
Enterprise Resource Planning (ERP) system. The emphasis is on the integration of logistical, financial,
and personnel processes. The course focuses on analyzing business situations, thinking of alternative
solutions, and making well-founded choices, based on current information from the business practice,
for example, from visits to comparable companies.

1.2 Learning goals

# You can:
1. execute business processes in an international team within a virtual corporate environment
2. understand the relationship between the processes in the different departments
3. execute business process steps in an ERP system
4. translate functional expertise into current process-oriented company practice
actively contribute to the group product and procure a constructive co-operation climate,
5.
within a diverse team

Appendix 1 defines the relationship of the learning goals within this module with your program’s
profile competences.

1.3 Coherence with other modules

This module allows you to apply the theoretical knowledge on Financial Management, Supply Chain
Management and Human Resource Management. Students will execute real business processes within
virtual companies.

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1.4 Study materials & recommended further reading

Required study materials:

Study books
Title Author(s) Publisher Year Edition ISBN
D.J.Schenk and Pearson latest 978-1-
Hands-on with SAP ERP and
C.T.Draijer 78365-452-
IDES
9

1.5 Questions and who to contact

Questions about the module’s content and study materials can be addressed to your lecturer(s) during
the lessons. The consultation hours of the individual lecturers as well as their office location can be
found in the lecturers’ profile on the DLWO.

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2. Set-up of this module
2.1 Teaching methodology

This module is taught in the form of practicum lectures, 5 hours a week.

You will take on the role of an employee or manager within a virtual company with up to 90 employees.
Each employee is also involved in a project. Projects are carried out by different (virtual) enterprises /
companies.
Guidance on both the departmental work and the projects is provided by the lectures during the
practicum.

2.2 Assignments

Individual assignments (34%)

Students need to hand in the results from the SAP introduction course, due in week 3
In addition an evaluation, hours worked and answers to questions on ERP have to be handed in, due
in the last week.
Furthermore, a presentation on the results of the project will be given, due in week 14 or students will
give a presentation on the function of their department, due in week 6

Departmental assignments (33%)

You are required to write a plan of approach with KPI’s and PPI’s for your project, due in week 4
After finalizing the plan of approach students will execute all operational processes within the
department they part of.
At the end of the semester, students need to hand in updated versions of the 5 documents:
department paper for the successors (next semester), process paper, master data paper, customizing
paper, document status list

Project assignments (33%)

In addition to the work in the departments, students also participate in a project.

The end results of the project are to be documented and implemented, depending on the results.

N.B. The grades for the departmental and individual assignments will be adjusted by deduction with a
maximum of seven points when the uploaded five papers, the minutes and the hours are missing.
Hardcopies will be handed over in consultation with the teachers. The grade for the department will
also be adjusted when the KPIs and PPIs are not met.

2.3 Exams

This module does not include any written exams.

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2.4 Assessment

The assessment methods used in this module are summarised below. The table also shows how the
grade for this module will be calculated.

Learnin
g goal(s) Weight
# Description Form # Lecture week (%)
1 Project work (33%) Portfolio, 1, 2, 3,
Department work (33%) decentral 4, 5 3, 6, and 14 100%
Individual evaluation (34%)

100%

2.5 Resit

If the average grade obtained for this module is below 5.5 you must do a resit. Which resit(s) you must
do depends on which part(s) is/were insufficient. The different situations are illustrated in the table
below.

Situation: The resit will Your average module The

consist of the grade after resit will resit(s)
following test(s): be calculated using will be
the following schedule
weights: d in:
1  Average grade for the whole module ≥ No resit needed N.A. N.A.
5.5
2  Average grade for the whole module < If the failing grade
5.5 is caused by
individual missing
parts (f.i.
introduction
course SAP), this
part can be redone

In other situations,
students have to
redo the whole
module in the next
semester

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2.6 General regulations

1 You are required to prepare for lessons. If you come to class unprepared, the lecturer has the right
to deny you access to the lesson. What is requested of you in terms of lesson preparation is stated
below and/ or on the DLWO for this module.

2 You must bring a laptop to school for each class. It is your responsibility to make sure that the
battery lasts throughout each lesson. If you fail to bring a laptop to class and/or if the battery does
not last throughout class, this is regarded as not being prepared. A lecturer then has the right to
deny you (further) access to that lesson.
3 The assignments will not be graded if the level of English is inadequate. If that is the case, you have
to hand in your assignment again in the appointed resit period.

2.7 Lesson plan

Lecture Activity
1 Introduction
 8.30 Introduction Business Simulation for major students
 ‘Hands-on with SAP ERP and IDES’ chapter 9-12.1; BE 9.2 11.2, 13, 15
2  8.30 ‘Hands-on with SAP ERP and IDES’ chapter 12.2-14.7; BE: 16,
17.2/3
 10.10 Introduction ERP
3 Introduction departments
 8.30 ‘Hands-on with SAP ERP and IDES’ chapter 14.8-14.23; BE: 18
 Hand in 14.23
 Project managers hand in project definition and form the project
group
 Prepare plan of approach department
4 Start business simulation
 8.30 Department meeting, plan of approach and SMART KPI/PPI’s
 12.15 Project Meeting
5  8.30 Department meeting, approval plan of approach department
 10.00 Management meeting
 12.15 Project meeting
6 9.00 Presentation 1 Function, status and plans department
 11.00 Project meeting
7  8.30 Department meeting (some student have exams)
 11.00 Project meeting (Dirk-Jan Schenk not present)
8  8.30 Department meeting
 10.00 Management meeting
 10.30 Project meeting
9  8.30 Department meeting, hand in progress report department
 10.30 Project meeting, hand in progress report project
 Hand in hours per student
 10.30 Project meeting
10  8.30 Department meeting, extra assignment department
 10.00 Management meeting
 10.30 Project meeting
11  8.30 Department meeting
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 Lecture Activity
 10.00 Management meeting
 10.30 Project meeting
12  8.30 Department meeting
 10.30 Project meeting
13  8.30 Department meeting
 10.00 Management meeting
 10.30 Project meeting
14 9.00 Presentation 2 Project result and
KPI/PPI per department by General Management
15  Hand in and upload all reports
 Hand in individual evaluation

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Appendix 1: Relationship with your programme’s profile
competencies

LG You can:

1. execute business processes in a team within a virtual corporate environment

2. understand the relationship between the processes in the different departments
3. execute business process steps in an ERP system
4. translate functional expertise into current process-oriented company practice
5. actively contribute to the group product and procure a constructive co-operation climate

LG IBMS Profile Competencies Level

III. International marketing & sales, III. International supply chain management, III. International finance & 3
1.
accounting, III. International human resource management
2. II. Business Processes & Change Management 3
3. II. Business Processes & Change Management 3
II. Business Processes & Change Management, III. International marketing & sales, III. International supply 3
4.
chain management, III. International finance & accounting, III. International human resource management
5. I. Intercultural competency, Co-operation, Planning & Organising 3

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