HR Competitive Strategy - Panda Bear Case Study
HR Competitive Strategy - Panda Bear Case Study
HR Competitive Strategy - Panda Bear Case Study
Panda Bear is a family-run business which produces high-quality wooden toys such
as train sets, abacuses and !developmental" toys such as shape-sorters and puzzles.
Panda Bear have recently celebrated their fiftieth birthday and continue to produce
many of the toys that the founder produced when the business first began trading.
The company seeks to produce toys that appeal not only to children but also parents
by evoking nostalgia for ! simpler" toys and ones they might remember from their
childhood. Indeed, a central theme of Panda Bear" s marketing is to remind parents
that they would have played with their toys as children and emphasise their
durability and quality. Panda Bear products are however at the more expensive end
of the toy market and tend to be sold in up-market toy retailers and department
stores, but are increasingly stocked in high-volume toy superstores as the market
for such products grows. Despite recent sales growth and the need to produce
higher volumes, management continues stress the importance of maintaining
consistent high-quality through the use of the best materials and an explicit focus on
minimising defects, supported by high-quality customer service. Given their !
nostalgic" focus and production of !old-fashioned" toys, Panda Bear do not focus
greatly on developing new products but recognise the need to continually improve
on their existing ranges.
Caribou Toys
Caribou Toys is a small but growing !workshop" company producing high quality,
exclusive toys # principally, rocking horses, stuffed teddy animals and doll houses
and accessories # often made-to-order by a limited number of customers. As many
of their orders are bespoke, most of their products are unique or manufactured in
small quantities. They are often either hand-made or hand-finished. Consumers
order directly from the company and are typically either toy enthusiasts or
collectors or buying a present for a special event (for example, a christening). As
part of their service, Caribou offer a ! consultancy" and design service to meet the
exact requirements of their customers. Specialisation ranges from teddy bears
embroidered with special messages or markings to doll houses designed to the exact
specification of a customer" s home or a cherished building. The high quality,
custom-made nature of their products, the length of the design and manufacture
process and the high level of customer service provided, often means that products
are very expensive, often running into several thousand pounds. Whilst Caribou" s
products appear traditional, senior management are constantly looking for new
avenues in which to take their business and new products # particularly those that
are not being offered in the wider market - whilst adhering to their central business
model and philosophy. Similarly, whilst many of the techniques use to produce their
toys are based on traditional craft skills, Panda Bear often invest in new production
technology and the development of improved design and materials to meet the
exacting standards of their customers.
Grizzly Bear toys
Grizzly Bear Toys are a UK-based toy manufacturer producing a limited range of
low-price toys, for example, die-cast toy cars and cheap plastic toys such as hula-
hoops, yo-yos and dolls. In order to compete with low-cost suppliers from overseas
and having so far resisted the pressure to move production abroad, Grizzly Bear
needs to sell their products as cheaply as possible and to maximise both production
and sales volumes. Marketing their toys explicitly as ! pocket money" , Grizzly Bear
seek to get their products into as many specialist toy retailers and supermarkets as
possible and to exploit the ! pester power" of young children. In order to maintain
supply contracts, however, Grizzly Bear must meet basic standards in respect of
safety, quality and (limited) durability. Grizzly Bear" s primary business imperative
in a highly-competitive market is to keep costs as low as possible and product
design is kept as simple as possible to minimise production costs. Given their
relative success in winning and maintaining supply contracts with a number of large
retailers, Grizzly Bear expend very little effort on developing new or improving
existing products, rather seeking to lower production costs further and to refresh
their lines by altering minor details which do not require further investment.
You have been asked to advise the three companies outlined below - Grizzly Bear,
Panda Bear and Caribou - on an appropriate approach to HRM. You have been asked
to put together a brief management report on the approach that you would advocate
for each company. In doing so, you should consider the business strategy adopted in
each company, the objectives of an appropriate HR strategy, the employee
behaviours and attitudes that should be encouraged or discouraged, the required
skills and the necessary supporting human resource practices (for example,
recruitment, promotion, pay and benefits, training and development, work
organisation and job design). To be discussed in class
As of now, just mark out the differences in their marketing and sales strategy .