Fire Cam® 4K User Manual
Fire Cam® 4K User Manual
Fire Cam® 4K User Manual
User Manual
① LED ② Power / Shutter ③ Rear Cap ④ WiFi Off / WiFi On
INITIAL SET UP
1. Make sure the Fire Cam 4K is OFF before adding or removing the memory card.
2. Unscrew the rear cap located at the back of the Fire Cam 4K.
3. A CLASS 6 OR 10 MICRO SDHC SD CARD IS REQUIRED. Install the SD memory card
into the rear slot.
To insert the micro SD card, slide the micro SD card into the card slot on the back of the Fire
Cam 4K with the card label facing down. The micro SD card will click into place once it is
inserted. Then replace the rear cap.
4. If no micro SD memory is inserted in the Fire Cam 4K, the LED on top of the camera will
blink fast.
5. When using a micro SD memory card in the Fire Cam 4K, there should be no data from other
devices on the card. If you are using a micro SD memory
card for the first time in the Fire Cam 4K, first you should format the card in your computer.
An easy way to format on a PC or MAC is to download the FREE SD
Formatter at:
https://www.sdcard.org/downloads/formatter_4/
WATER RESISTANT AUDIO CAP (WITH HOLE) is used for standard firefighting conditions
and enables the camera to be water resistant but NOT waterproof underwater. The hole allows
audio to enter the unit for recording.
WATERPROOF CAP (WITH NO HOLE / NO AUDIO) is used for heavy water conditions which
can submerge the camera. You will need to use 2 O-Rings and add some silicon grease from
time to time, especially before using underwater. Make sure the rear WATERPROOF CAP (no
hole) is firmly closed.
*Camera may have to be installed in the Fire Cam mount with the cap removed.
Using BulletHD for Water Sports
Reminer: Be sure to re-apply silicon grease to the rubber O-ring each time
before using underwater. Make sure the rear cap ③ is closed tight.
Wi-Fi Built In
This WiFi camera allows you to connect to the smartphone via the Fire Cam App.
Make sure the WIFI switch is on in the back of the camera and
Wi-Fi ON press the power button to turn on the camera. The camera will
automatically start recording. Stop recording by pressing the
button once. The BLUE LED will flash on and off. Now go to your
smartphone settings, turn on the WIFI network and select “FIRE-
CAM”. Password: 00000000. Click CONNECT at the top of the app.
You will now be connected to the camera with your smartphone and
your cameras BLUE LED will remain solid.
The App lets you control your camera remotely using a smartphone. Features include full
camera control of all settings, live video preview, streaming video, download and playback.
The App is available for free at the Apple App Store and Google Play. See what your camera
sees by viewing it on your smartphones screen.
Turn on the Fire Cam 4K by pressing the Power/Shutter button once. The GREEN LED will be
on. The camera will beep and vibrate and start recording. The RED LED will flash during
recording. To stop recording, press the button once. Then the unit will save the file and stop
recording. To turn off the camera, HOLD the button down until the camera beeps 6 times and
turns off. You can also launch the App and remotely start video recording by pressing the red
icon at the center bottom of the screen.
Taking Still Pictures
Connect the Fire Cam 4K to your smartphone via WiFi. Use the APP to set to Photo Mode by
pressing the camera icon in the lower right of the screen. Press the center red icon to start
taking photos. Photos will be taken automatically every 3 seconds. To stop photo mode, press
the red icon on the App or press the button on the camera.
If there is no Micro SD card in the Fire Cam 4K, the red and blue LED will flash for 30 seconds,
then the camera will switch off automatically.
1080P@60fps (default)
1080P@30fps
720P@60fps
720P@30fps
LIVE VIEW
LIVE VIEW
You can also change the settings via the SETTINGS.TXT file. Make sure you click SAVE and
the file will be created automatically on the micro SD card after the camera is turned ON. It is
highly recommended that you use the smartphone App instead.
Playback On Your Computer
Plug the USB cable into your camera and then into your computer. Press the power button on
your camera. The camera will turn on and your computer will recognize the device. Go to “My
Computer” and click on the camera drive. Now you can access the videos inside of the folders.
You can move the videos to your computer or delete them. Please eject the camera before
turning off and unplugging from the computer. DO NOT REMOVE USB CABLE DURING DATA
TRANSFER OR FILES COULD BE LOST.
Format micro SD card regularly after transferring video files for normal operation.
For smooth playing of your vidoes, download VLC Media Player at:
https://www.videolan.org/vlc/index.html
IMPORTANT TIP FOR MAC USERS
When deleting files from your MicroSD card you must empty the trash before removing the Fire
Cam 4K from your computer. If you do not empty your trash the photos and videos files will not
be completely erased from your card.
LED Status
Technical Specifications
Optics:
• WIDE ANGLE view
• f/2.0, fixed focus glass lens
Video:
• Resolution Settings: 4K: 3840x2160 @ 24fps
• Full HD Resolution Settings: 1080p: 1920x 1080 @ 60/30fps
• HD Resolution Settings: 720p: 1280 x 720 @60/30fps
• Sensor Type: 1 / 3” HD CMOS
• Light Sensitivity: 1.4 V/lux-sec (550nm)
• Video Format: MJPG codec, .MOV file format
• Exposure Control : Auto
• White Balance: Auto
Audio:
• Built-in microphone
Photo:
• Resolution: 2592 x 1944
• Camera: 5.0 Mega Pixels
• Format: JPEG
• Capture mode: Auto snap shot every 3 seconds
Storage:
• Memory: Micro SD card, up to 128GB capacity (no included)
(recommended Class 6 or above)
• Avg. Record Time: 10~15min/GB
With set screws loose, fit the BlackJack mount on the right or left brim of the fire helmet. It can
be installed above the brim or below the brim depending on the view from your camera. Snug
the 2 set screws on the brim BEING CAREFUL NOT TO OVER TIGHTEN. Place the camera
inside of the BlackJack mount making sure the button is on the top and camera is level. Tighten
down the set screw to hold the camera BEING CAREFUL NOT TO OVER TIGHTEN. If the set
screw starts to make marks on the camera, this will not damage the integrity of the unit. A small
piece of black tape can help limit the marks.
WARRANTY / DISCLAIMER:
Abuse of Camera IS NOT covered under warranty. Fire Cam warrants its products against
defects in material or workmanship for 12 months from date of purchase unless otherwise
specified. This warranty also includes the "Fire Cam Damage" warranty. If the cameras
components get damaged in a fire, you are covered for one free replacement. The Fire Cam 4K
Fire Helmet Camera’s warranty is limited to the replacement or repair of the defective item at no
charge if we determine the item to be defective. This warranty shall not apply to any item
subject to misuse including such as failure by buyer to follow instructions, product modification,
normal wear and tear, negligent or improper operation. Abuse of camera, cable or accessories
IS NOT covered under the warranty. Fire Cam products are not recommended for concrete
training towers or flashover chambers where it could sustain high temps for long periods of time.
Electronic damage due to over-voltage, incorrect polarity from product power supplies, or
incorrect MAINS voltage is not covered under the warranty. DO NOT USE ANY
AFTERMARKET CHARGERS FOR YOUR CAMERAS. Fire Cam chargers are designed
specifically for Fire Cam’s only. Modification, repair, or attempted repair by anyone other than
Fire Cam or without the written permission of Fire Cam will void this warranty. This warranty
covers the cost of factory repair, labor and parts on eligible equipment which is returned.
Equipment, which is repaired under this warranty will be returned freight prepaid. If it is
determined that the Fire Cam does not need repair, the purchaser shall pay for return shipping
charges. Disclaimer: Fire Cam does not assume any responsibility for any accidents or injuries
incurred to the user of the Fire Cam Fire Helmet Camera.
WARNING!
Firefighting is a dangerous activity and should only be performed by a trained professional. The
end user of Fire Cam products assumes all responsibility connected with the use of this product
including but not limited to continuing education, and activity that conforms to local Standard
Operating Procedures. Neither the manufacturer nor any distributor assumes any liability for
injuries sustained while using Fire Cam products. The Fire Cam® Fire Helmet Cameras TM are
manufactured of anodized aluminum, and may retain heat for several minutes after being
exposed to a heated environment such as a structure re or training re so it needs to be handled
with care. The end user is responsible for installation consistent with the mounting instructions,
as well as regular safety inspections of the BlackJack Holder and Fire Cam Fire Helmet
Cameras. For further questions, please go to www.FireCam.com under the "contact us" page.
SHIPPING AND RETURNS:
Orders within the United States are shipped by ground which takes 3-5 business days
depending on your location in the US. We will make all efforts to ship your order within 2-3
business days of receipt. We do not ship on Saturdays and Sundays. All orders placed on
Saturday and Sunday will be processed that following Monday. During the holidays and
Sundays, our order processing time may increase. Fire Cam charges sales tax for orders
shipped to Illinois. Recipients of orders shipped to other states are responsible for complying
with state and local tax laws. You will receive an emailed confirmation, if you provided it with
your order. Fire Cam ships to PO boxes via USPS.
International Shipping:
We ship to the United States and most other Countries. For orders shipped outside of the
United States, your order will be shipped via USPS standard mail. Delivery times vary by
destination, most orders should arrive within 21 days of shipment. All payments are made in US
Dollars. The order total does not include customs duties or international taxes. The customer is
responsible for any non-US taxes or import duties which may be levied by local authorities.
Please check your countries import and taxation policies before ordering. Returns:
3 REASONS FOR RETURNS:
1. Defective item.
2. Wrong item received.
3. Departmental policy that prevents use of the camera.
*All returns must be authorized. *
To receive authorization for a return, you must contact customer service at www.FireCam.com
under the Contact Us page to obtain a Return Authorization number known as an RA #. Upon
approval, an RA form will be emailed which must be completed in full and returned with item(s).
All returns that are not exchanged for another item can be refunded only within 14 days of the
original purchase date and refund is subject to a 15% restocking fee and the item MUST be
UNUSED / NOT DAMAGED and in the ORIGINAL box. If the requested items are not in stock
by the time we process your RA, your credit card will be refunded for the value of the items
returned to our warehouse to avoid further delay on your request. (in which case the 15%
restocking fee will be waived).
Once you receive your RA #, you must ship the item(s) back within 7 business days to receive
an exchange or the RA # will become null and void. You will be responsible for the return
shipping costs. We do not refund shipping costs on returns and or exchanges.
Pack your item(s) in the original shipping box if possible and insure your package for the full
value of merchandise and return it to us using the delivery service of your choice. We are not
responsible for lost or damaged return packages. We will notify you via e-mail once your return
has been processed.
Depending on where you purchased your Fire Cam®, some cameras may be covered under the
"Fire Cam Damage" warranty throughout the warranty period. If your cameras components
accidentally get damaged in a fire, you are covered for one FREE replacement. This warranty
ONLY applies to customers who purchase directly from Fire Cam unless a distributor of Fire
Cam otherwise specifies. Fire Cam products are not recommended for concrete training towers
or flashover chambers where it could sustain high temps for long periods of time and this
warranty will not apply to repeated abuse of the product. We are the ONLY Fire Helmet
CameraTM manufacturer and the ONLY company that offers this type of warranty. Please go to
www.FireCam.com for more information.