WOH Magazine-Final

hospitality
April 2021
WORLD OF
2 Inaugural Issue world of hospitality
www.worldofhospitality.in APRIL 2021
world of hospitality Inaugural Issue 3
APRIL 2021 www.worldofhospitality.in
Editor’s Note Editorial Team
Editor
Welcome to WOH! STEENA JOY
It gives me great pleasure to pen this note to introduce World of Hospitality (WOH)! [email protected]
+91 98218 38248
We know these are trying times and concern over the growing Covid numbers in India have led to the
postponement of India’s leading HoReCa exhibition, AAHAR 2021. Our World, and especially the Hospitality and Senior correspondents
Tourism sector has been through some turbulent times due to the Covid-19. SUCHITRA CHANDA
But we know how resilient the industry is and it will definitely bounce back. It is time to stand together and +91 96548 36391
learn to live with the virus. With the vaccination drive moving into its second phase, more of the populace [email protected]
will be covered and hopefully this will give the economy the confidence to start moving again towards greater
Sanjiv
stability.
[email protected]
We also believe that every crisis presents an opportunity, and the pandemic has provided organisations with
the chance to improve their event offerings and how they connect with their audiences. Advertisement &
That’s exactly what World of Hospitality aims to do. World of Hospitality (www.worldofhospitality.in) belongs Exhibition Sales
to Incredible Fairs & Media Pvt Ltd which has announced its first B2B tradeshow for the HoReCa industry to be RAJAN NAIR
+91 98210 76065
held in Bengaluru from June 9-11, 2021.
[email protected]
Incredible Fairs and Media Pvt Ltd (IFMPL) is a start-up venture founded by a team of passionate tradeshow
professionals with a collaborated experience of over three decades in organising and serving large-format B2B DATTA K
exhibitions, especially for the Food and Hospitality sector. +91 9821580849
World of Hospitality Expo aims to be the HoReCa industry’s most comprehensive and dedicated exhibition [email protected]
brand for Food Service and Hospitality Professionals, showcasing contemporary, state-of-the-art products and
SATISH DANGE
services for the hospitality industry. +91 98218 76620
The company’s Editorial arm, WOH News will be your one-stop portal for all News related to the HoReCa [email protected]
sector and the B2B space in F&B.
WOH News is a comprehensive online magazine that will present detailed news, updates and analysis of the PRATEEK SAHAY
+91 9899003030
HoReCa sector, from policy, events and corporate movements to hospitality education, technology
[email protected]
and trends. Released every week, the WOH newsletter will help the industry stay updated on all
the latest in the industry to help serve their guests better. Marketing
We hope that this initiative will help put the industry back on its feet by letting the World
know that it is fully prepared to welcome guests once again. WOH din vapas aayenge! RIYA ZHENDE
+91 75062 70245
Together we can Do It!
[email protected]
Hope to see you all in Bengaluru this June.
Address
Incredible Fairs and Media Pvt
Ltd, 1/15, Vinayak Sadan,
Steena Joy N M Joshi Marg, Lower Parel
Editor (W), Mumbai – 400013.
WOH News
[email protected] Website :- www.worldofhospitality.in
Cutting edge Revolutionary UNOX Automation tech F&B stakeholders Unique events @
precision from Kohe Evereo system will and new-age coffee are keen to get back World of Hospitality,
Think of the Kohe Chef Knife as the be in India soon brewing methods to normal routine Bengaluru
‘One Man’ army of the kitchen. It is
Adil Parkar, Market Development Abhinav Mathur, Amit Lohani, Founder & World of Hospitality will be held in
easily the most versatile knife
Specialist India, Unox India CEO, Kaapi Machines (India) Director, FIFI Bengaluru, 9-11 June
PAGE 5
PAGE 6 PAGE 8 PAGE 10 PAGE 12
Content\
It is good that exhibitions are back Hospitality Technology How FSSAI rolled amidst the
APRIL Marco Pesce, Regional Head South
on the Rise Pandemic
2021 East Asia and India, Manoj Mohanty, Senior Vice Ashwin Bhadri, CEO,
Electrolux Professional President of Sales (South Asia & Equinox Labs Page 21
Page 17 SE. Asia) at IDS Next Page 19
Why buying original helps save costs
Spanish flavours to make a Catering equipment orders Contactless technologies will be Relying on AI & ML for It’s said that copy is the greatest
comeback to India have shown an upward trend repositioned as self-service profit maximisation form of flattery. T&S takes pride in
propositions in post-vaccine world being the industry leader for reliable
Dositeo Cela Diaz, Director, Harish Bist, Country Head Siddharth Goenka, Founder,
and highest-quality products
Spanish Extravaganza India—SAARC Countries, Amlan Ghose, Managing Director, Aiosell Technologies
Page 22
Page 15 Fagor Industrial Page 16 Prologic First Page 18 Page 20
Cutting edge precision from Kohe

Think of the Kohe
Chef Knife as the
‘One Man’ army of the
kitchen. It is easily the
most versatile knife
K
ohe, from the house of KGOC, is
a one-stop solution for all kitch-
en cutting requirements. It has
a diverse portfolio of Kitchen Knives,
Peelers and essentials for any kitchen.
The company’s products enable regu-
lar cooks, amateurs and professional
chefs to showcase their mastery to the
world, in a unique fashion.
The brand’s USP:

• Quality: Kohe prides itself on con-
stantly innovating its products that
empower cooking enthusiasts to ex- and performance-led kitchen tools. less steel, ergonomically designed • Ergonomic design for greater control
press their own identity and stay with a superior and comfortable han- and perfect suited to chef ’s hand
unique! The Kohe Chef Knife dle to give the user precision and con- • Hygienic food grade polypropylene
• Reliability: The brand’s complete Think of the Kohe Chef Knife as trol. handle
assurance flows from the Kohe prom- the ‘One Man’ army of the kitchen. • Laser tested cutting edge angle
ise that stands true beyond doubt! It is easily the most versatile knife Features: Usage:
With a history of expertise in usage, and can be used for chopping, slic- • Most versatile knife • For Chopping, Slicing, Dicing &
design and ergonomics, Kohe empow- ing, dicing and even mincing in the • Conically ground full length & cross- Mincing of vegetables & fruits, fish,
ers an individual with smart, durable kitchen. It is made of high grade stain- wise blade to glide through meat etc.
Revolutionary UNOX Evereo

system will be in India soon
Unox has recently launched the Evereo system at the global level which will take food
preservation to the next level, revolutionising the way kitchens operate. Adil Parkar, Market
Development Specialist India, Unox India, tells Sanjiv of WOH News that the new
system will be launched in India this year and urges readers to visit the World of Hospitality
show in Bengaluru in June to get a first-hand experience of this unique work of art in action
so far. We believe that with

our technologically advanced
Combi ovens, ChefTop and
BakerTop, coupled with
With the Unox Hot Unox’s Long Life 4-year
Fridge combined warranty, we will have a fair
market share in the combi
by our MULTI.Day cooking segment.
pumps, we can
What is your India market
hold food up to strategy and which areas
are you looking at to drive
72 hours without home the advantage?
any refrigeration, We plan to have Unox
Experience Centres across
direct from the the metro cities in India
oven along with our team of Active
Marketing Chefs so we can be
Adil Parkar, in-line with Unox’s philoso-
Development Specialist India, phy of ‘try before you buy’.
Unox India
What are the promotion-

al activities lined up and
which segment of your
n Adil Parkar by our MULTI.Day pumps, we target audience will be your
can hold food up to 72 hours critical focus?
Cooking is supposed to be How important food with quality food. Unox has without any refrigeration, We plan to be at most of
a creative art form. How do preservation as a segment recently launched the Evereo direct from the oven; this al- the regional shows in India.
you align your data-driv- has emerged over the last system which will take food lows restaurants to serve food In addition, we have our own
en cooking technology in couple of years for hospital- preservation to the next level; prepared earlier in under 2 Combi Guru Challenge, this
the institutional catering ity and other segments? Are this unit will revolutionise minutes with the same great is a challenge for culinary
segment / take it to chefs? there new additions in this how a kitchen operates. We quality that comes out for schools across India to com-
What are the brighter sides area that Unox is planning will be launching Evereo in the first time from the oven. pete on our Combi Guru App,
of having such technologi- to showcase this year, if India this year and I would It has following benefit—re- the best 10 candidates have
cally sound ovens in com- any? urge readers to come to the duced service time, reduced an opportunity to compete
mercial kitchens? Food preservation has al- World of Hospitality show food waste, reduced energy over 2 days with prizes for
The commercial cooking ways been a point of interest in in Bengaluru to check out costs and reduced labour the students and the school.
scene is evolving day by day for institutional caterers, as this unique work of art in costs. For the winning schools,
with the development action. UNOX is offering a UNOX
of cloud kitchens and Where do you see the scope CHEFTOP MIND.Maps PLUS
chain restaurants. There Tell us more about of the India HoReCa market Combi Oven, and for the
is a need for connected Unox’s Evereo that is ba- in terms of numbers that winning students, a chance to
cooking. With the Unox sically a ‘hot fridge’ and you want to achieve in 2021? visit Unox factory and spend
data-driven cooking, how this could be boon Unox has recently entered a couple of days in the beauti-
chefs can have their to restaurants/kitchens. the Indian market and we are ful city of Venice, if situation
desired cooking results In the early days, the delighted with the response permits.
in a consistent man- traditional method of
ner across their entire ‘Hot Holding’ had its
estate, even if the outlets BENGALURU share of challenges,
are located in different TRIPURA VASINI, PALACE GROUND which was then followed
cities; the technology 9-10-11 JUNE, 2021 by the ‘Cook and Chill’
gives chefs the peace of method. It required a lot
mind that Unox ovens of capital investment and
will be delivering perfect the food was exposed to
results every time, leading to they have to reduce prepa- various temperature fluctua-
more time to be creative and ration time to serve a large tions, which can reduce the
do what they love. number of guests, quickly, quality of the food. With the
safely and, most importantly, Unox Hot Fridge combined
Dream big
Express
your creativity
CHEFTOP MIND.Maps™ PLUS
is the professional oven that can
help make your visions a reality.
Cook every dish with the certainty
of the maximum result, every
single time.
unox.com
Unox India PVT Ltd
[email protected]
+91 840 809 1939
Automation tech and new-

age coffee brewing methods
Abhinav Mathur, CEO, Kaapi Machines (India), tells Suchitra C of WOH News that his vision
has always been to play a significant role in building the coffee community in India. He shares
his insights of the imported coffee machine market in the country and the road ahead
for his company
What is the market po- Aeropress, Pourover kit, Del-

tential currently in India terpress, Espro French Press
for innovative coffee & more, which are retailed
capsules? Although tra- under our partner portal –
ditional coffee-making is www.somethingsbrewing.in
still popular, do you think
it has the potential to be What are your plans to
the game-changer in the tap the luxury hotels and
market? restaurants segments where
Coffee Capsules, Cold Brew your products are likely to
Bags and Instant Coffee are be apt choices?
all methods which can be We understand that
classified as ‘Convenience luxury hospitality segment
Coffee’. Coffee loses aroma addresses customers who
and flavour once exposed to are well travelled and hence
the environment, so all such demanding and discerning
methods represent a compro- with their choice of coffee
mise to some extent, though and the brewing methods.
they are easier to ship, store We recently launched a set
and brew without additional of products to cater to this
equipment. speciality segment with
We at Kaapi Machines brands like Tone, ModBar &
though have always believed La Marzocco. These products
more in the sustainable and are extremely high quality
pure way of brewing coffee – n Abhinav Mathur and help extract the best
which is, as close to the point flavour from premium coffee,
of consumption as possible. brands including WMF (Ger- Brewing & Barista Skills, sourced from single estates in
There is a lot of innovation many), Mahlkonig(Germany), Grinding & Roasting as well India and abroad.
happening in the Indian Vitamix (US) and Rancilio, as consulting services around Modbar is an under-count-
coffee roasting space, with a Carimali & La Marzocco (Ita- – Beverage Menu designing, Kaapi Machines er coffee machine which
number of traditional estates ly). The machines are easy to coffee sourcing and more. helps hospitality profession-
and exporters, apart from operate and robust – we have has been preparing als interact better with their
new-age entrepreneurs, cre- Which category of your
machines deployed at hotels for its new phase customers as their coffee is
ating their own roast profiles, products are the most in
which are running smoothly being brewed. Similarly, the
blends and brands of Indian for 10+ years. demand here and why? of growth and we Tone Touch02 is an innova-
speciality coffee. Kaapi Machines also Traditionally, the popular are very excited tive product that replicates
Apart from helping them products in our range have
provides services like AMC/ the hand motion to help
get started on this journey PMC, training and work- been fully automatic ma- about 2021 and create that perfect manual
through supplies of roasters, shops, which help the chines, where we represent brew for the discerning coffee
grinders and coffee machines operation teams get the best
WMF and Carimali as our
beyond lover at the bar.
& accessories, we also assist out of these products. We
primary brands. These are Abhinav Mathur
them through training easy to use and maintain. CEO, Kaapi Machines (India) Where do you think Kaapi
and providing access to We are however observing Machines scores over other
customers. a trend amongst new-age alternatives /competitors in
customers who are keen the market?
What is the scope to add variety and fun to Kaapi Machines has been a
of imported coffee their coffee offering. leader in the coffee equip-
machines in the insti- The most ‘in demand’ ment space almost since its
tutional market like product for hospitality in- inception. Being an Indo-Ger-
hospitality? dustry is the Ripple Maker man multinational, we have
Most of the Indian – a product which prints customer experience through had access to leading brands
hospitality sector prefer BENGALURU on coffee, wine, beer and Ripple Maker using it for wel- in the market and innova-
to purchase imported TRIPURA VASINI, PALACE GROUND shakes – all natural using come drinks, get-togethers tive products showcasing
coffee machines, a 9-10-11 JUNE, 2021 a patented technique. and other events. cutting-edge characteristics
domain in which Kaapi It comes with an app to Other new-age popular for the coffee industry. All
Machines is a leading upload creatives, logos products are Brood Ni- major coffee brands in India
brand. We are the and even customer pics tro-Brew Maker, Toddy Cold have equipment supplied by
official India partners for have many training modules and selfies. Many hotels have Brew and a host of manual Kaapi Machines and we are
renowned coffee equipment around – Basics of Coffee, been able to improve their brewing accessories like proud to have been part of
their journey.
Tell us something Our advantage has always been
about the new our knowledge and specialisation
launches of the entire coffee value chain
from the plantations to the cup.
We have been listening closely to our
After sales service has been the
customers during this pandemic to strength of the organisation as the
understand how their operations are hospitality sector needs a partner
changing. Safety and efficiency are who is available to provide tech-
becoming more and more important for
hospitality customers. Some of our new
nical knowhow and service within
launches which address these needs are: hours during a crisis. This is why
large hospitality brands including
q Kaapi Connect: Our own contactless, iOT ITC Hotels, McCafe and so many
based payment integrated software, which
ensures contactless coffee brewing in hotels, more trust Kaapi Machines for all
offices and restaurants their coffee equipment and training
needs.
w Kaapi iBrew Filter Coffee & Tea Machine:
We recently launched an automated filter
coffee and tea brewing machine capable of What is your immediate goal to
brewing 1000 cups or more in a day expand Kaapi Machines’ foot-
w MilkIt – Automatic Milk Dispenser & print?
Puqpress – Automatic Tamper: For running The year 2020 was mostly about
a more efficient café operation survival as the entire hospitality
w BWT Water Purification: We believe pure sector went through a challenging
mineralized water is good for health and the period. However, Kaapi Machines
taste of coffee. Hence this launch, which will has been preparing for its new
help us improve the end beverage quality for phase of growth and we are very
our customers
excited about 2021 and beyond.
w Aillio Bullet Roaster: Small Roaster for My goal is to offer our customers
independent cafes newer innovative solutions to build
w Fellow: A world-renowned range of high and grow their business. We will coffee menu, and hence revenues hope to continue growing our team
quality Goose neck Kettles, containers, cups focus a lot on automation and tech for our customers. and help offer better training, prod-
and more to deliver better service and also on Our vision has always been to ucts and services to the hospitality
w Budan: An economy range of Home speciality coffee and new-age brew- play a significant role in building sector in India.
Coffee gadgets & Espresso Machines. ing methods to help expand the the coffee community in India. We
www.worldofhospitality.in www.worldofhospitality.in APRIL 2021
F&B stakeholders are

keen to get back to
normal routine
Forum of Indian Food Importers (FIFI), a
non-government and a not-for-profit entity,
IT’S SHOW TIME

BENGALURU, TRIPURA VASINI PALACE GROUND | 9-10-11 JUNE, 2021
works primarily to enhance the F&B business in
India via its innumerable outreach endeavours.
In an exclusive interview, Amit Lohani,
WWW.WORLDOFHOSPITALITY.IN Founder & Director, FIFI talks to Sanjiv for WOH
News about critical measures that the forum is
taking to support Government of India’s
programmes as well as align food importers to
find their feet here. He also highlights that riding
on vaccine-based confidence, stakeholders are
Welcomes all Esteemed Exhibitors keen to get back to the normal routine of
meeting associates in person
n Amit Lohani
What FIFI is currently deliberating conceptualised in country.
upon? What is the present count of FIFI is an association represent-
TM
members and where do you expect ing over 5,000 members and other
FIFI membership growing to by the stakeholders with over 1,600 brands;
Designed to excel
year-end? apart from Indian business houses, our

FIFI stands for providing compre- member base comprises over 74 coun-
hensive knowledge on Indian food & tries, which includes businesses oper-
beverage market, food safety regula- ating in Indian market or commerce.
tions, legal metrology requirements, FIFI does not function with an objec-
assistance with labelling requirement tive to reach a target number; howev-
a n d ma ny more. . basis the Indian regulations, backward er, we do believe in organic growth,
integration, cold chain logistics, busi- attributed to working with like-minded
ASSOCIATION PARTNERS ness enhance- businesses and
ments, market stakeholders com-
exploration, mitted to the India
organised retail F&B story.
studies, and on-
line retail eval-
uations. Thus, Which category
FIFI members of products do
are dedicatedly you perceive will
working to sup- propel the market
port several of BENGALURU conditions of im-
government’s TRIPURA VASINI, PALACE GROUND porting agencies,
LEADING BRANDS HAVE CHOSEN US. BE THE NEXT programmes 9-10-11 JUNE, 2021 and the reason for
SPACE FILLING FAST. DON'T MISS THE OPPORTUNITY. BOOK NOW. like Eat Right your assessment?
India, Make The thing which
in India, Skill remained con-
FOR ENQUIRIES ON EXHIBITION AND SALES PROMOTION Development and Drink Responsible, stant since the pandemic struck the
OPPORTUNITIES, PLEASE CONTACT and also support social causes like the world is the need of a healthy immune
upliftment of women entrepreneurs, system. This in turn is attributed to
WEST AND SOUTH: DATTARAM KANDALKAR: +91 98215 80849;
research & development, and encour- a balanced diet, physical activeness,
RAJAN NAIR: +91 98210 76065; SATISH DANGE +91 98218 76620
SCAN THE QR FOR aging food processing facilities to be stress management and enough sleep.
NORTH AND EAST: PRATEEK SAHAY +91 98990 03030 EXHIBITOR ENQUIRY
Nonetheless, the initial phase this new dynamics and that regulated. the maximum bearing of the gies that need to be adopted
of national lockdown led optimal health is of prime It must be noted that a same. Stakeholders from for companies looking at
to staying at home all day, importance. number of stakeholders who allied sector like alcoholic penetrating new markets?
translating into easy access to are focused on exports from and non-alcoholic beverages, There is no defined success
food in the kitchen, a greater You have recently talked India are fearful of retaliation cheese, poultry, meat, fish, mantra for the Indian market
temptation to snack and lack about a few government from other countries. In the ingredients, fresh category, – nevertheless, it is necessary
of structured meal time. norms creating an ambigu- current era of globalisation, and several others have seen for international players to
Emotional eating from ous trade environment. Is it India cannot be seen as an unprecedented impact understand that their target
boredom or anxiety led to con- really impeding the growth abandoning the doctrine of and had to function in a way audience is more evolved and
sumption of extra calories and of food importers? mutual trade relationships never seen before. Today the informed. Increased interna-
that has been pretty evident We understand the concept and econometric assessments businesses are following more tional travel, opening of global
from the sales patterns indicat- of vertical and horizontal to showcase that the principal stringent sanitary and hygiene cuisine restaurants, internet
ing high purchase of snacks, components of multi-level gov- impediment to market access measures and are going extra access, and entree to universal
convenience, and packaged ernance and its importance to India remains high on Basic miles to have more control food channels are some of the
food items. Eventually consum- in a democracy like India. Custom Duty (BCD) of food over the trade environment. factors contributing to this
ers seem to have taken a pause However, our debate remains and beverages. Covid-19 has reinforced that progressive dynamics.
and new emerging trends around the fundamental A country, which on one realities are resulting into new Also, the Indian consum-
are showcasing inclinations problem of added bureaucrat- hand invites investors, is also propositions where market er is seeking food safety,
towards health, vide amalga- ic burden and the ambiguity it taking restrictive measures on trends like limited social out- quality and brand names. The
mation of immunity-enhanc- creates in the trade. Empirical the other hand – which is not ings with a willingness to or- countries and companies that
ing, protein-rich, natural, and examples like lack of clarity a very positive reflection. We der are becoming the driving remained committed, opted
a free range of products. relating to imports of organic as a nation need to consider forces. The changing trends for long-term relationship and
Constant reminders from food products, suggested AatmaNirbhar Bharat Abhiyan include cloud kitchens mush- topped it with perseverance
the Food Safety and Standards requirement of physical audits as more holistic and inclusive. rooming in every nook and have seen better growth tra-
Authority of India (FSSAI) of international F&B manufac- corner, online e-commerce jectory here.
and international bodies like turing facilities; the condition In this scenario, what would platforms offering socially Additionally, global com-
World Health Organisation of Certificate of Analysis or be the immediate challenges distant delivery mechanism, panies need to be mindful
(WHO) have also contribut- prerequisite to provide a non- you foresee for food import- and availability of food free of the fact that India is an
ed to this decision making, GM certificate have furthered ing companies (from HoReCa from pesticides, gluten, sugar, intriguing yet overwhelming
highlighting the importance of the ambiguous trade environ- perspective and end-con- meat, soy, lactose, etc. In addi- place, which is known for its
good nutrition. Interestingly, ment. Although a majority of sumers) that could be turned tion, technology is emerging ancient charm, age-old rituals,
the allied sector like fitness food imports into India are into positive propositions as a mainstream enabler and dynamic IT population, and
apps, too, are seeing a surge mainly used as intermediates with smart thinking? resulting in massive invest- melting pot of numerous cui-
in their market penetration in facilitating the production The contact anxiety has ments in tech infra. sines. It is advisable to absorb
indicating that consumers of food and beverages, the never been this massive and the changing trends and grow
have learned to evolve with sector remains superlatively HoReCa industry has seen What are the unique strate- with the flow.
Unique events @ World of

Hospitality, Bengaluru
As 2021 reaches mid-way, one of the premier events in the hospitality—World of Hospitality—will
be held in Bengaluru, 9-11 June. It has been benchmarked against the best in the global exhibition
space and is creating its niche path of offering a platform to bring likeminded hospitality
professionals on different stages with a line-up of micro events to be showcased during the
exhibition, showcasing growing trends, key attributes of quality products and services, and
thought-provoking seminars. Get a sneak preview of the several micro events lined-up
Incredible Chef Challenge
I ncredible Chef Challenge (ICC) aims at becoming the largest and most
diverse culinary art competitions in India where culinary craftsmen
will get to showcase their food mastery, seeking accreditation to further
enhance their skill-sets. ICC is designed on an international framework
and will be judged by a panel of internationally acclaimed chefs. It will
made into a strong networking platform for the Chef Community to
share experiences and take innovative ideas toward logical business
solutions.
Incredible Hotel Technology Trends
Incredible Hotel Technology Trends, or IHTT, is a zone that will showcase

the new, ingenious and contemporary hotel technology solutions that
will drive hospitality operations in the next decade.
Incredible Barista Cup
I ncredible Barista Cup is a

platform for Indian baristas
to enhance their espresso bev-
erage-making skills through an
exciting and challenging competi-
tion. The challenge will be judged
by sensory judges who are experts
in this field.
A special zone will be created
under the roof of World of Hospi-
tality to help showcase the latest
innovations in hospitality technol-
ogy. It aims at evolving the thought
process of budding/potential ho-
teliers and restaurateurs to think
about their concepts and involving
technology to shape their plans.
Incredible Kitchen Designs
K itchen facility layout design

and planning is extremely
critical to the foodservice busi-
ness – whether to build from the
scratch or just renovating spaces.
There are a lot of things to con-
sider in kitchen design – from the
size and configuration of equip-
ment and plumbing solutions to
electrical circuits to movement of
staff for ease of operations.
The goal is to put together a
kitchen that matches restaurant
needs and delivers the best pos-
sible experience to guests at an
optimum cost. Incredible Kitchen
Designs (IKD) will help restaurant
and hotel kitchen operators to in-
teract with seasoned consultants
and professionals to learn from
their experiences, go through
case studies and white papers on
the subject that will help them
evaluate planning method for
their facility and integrate opti-
mal space management.
Incredible Kitchen Designs
I ncredible Housekeeping Trends (IHT) aims to engage housekeepers, fa-

cility management experts, hygiene products and service manufacturers
to help the industry stakeholders evaluate the cleaning products and tech-
nologies in the current ‘new normal’ scenario. It will eventually become a
platform to showcase and create right environment to learn creating brand
experience for guests. Facility maintenance is critical to following best
practices of hospitality and remains a top priority to achieve customer
confidence in a brand.Itantrevium, pro et virtestrem alegit. es hace menat,
Incredible Power of Procurement
I ncredible Power of Procurement (IPP) will bring together the finest pur-
chase decision makers under one roof to share their insights on the pro-
curement trends, managing supply chains and nurturing partner/vendor
relationships.
A one-to-one business interaction with networking and product presen-
tations will be a learning step to understanding the changing dynamics of
the purchase function in hospitality operations.
Spanish flavours to make a Extravaganza by LaLiga at the amaz-

ing hotel Dukes The Palm in Dubai
last September 2020. It was really
comeback to India successful. Furthermore, we have cre-

ated a TV series for RakutenTV about
Spanish Extravaganza World Tour.
What are your plans to promote

Having a humble start as a regional food and wine festival in Galicia, Spain’s F&B excellence in India
northwest Spain, Spanish Extravaganza today is well received moving forward?
We will be back to TAJ properties in
internationally. In conversation with World of Hospitality, Dositeo Cela several cities like Mumbai, Delhi, Ben-
Diaz, Director, Spanish Extravaganza, shares how they fared through the galuru, Chennai, Goa, etc. We share
TAJ’s vision, goodwill and passion.
pandemic and their plans to showcase their gastronomic affair in India
Which destinations are you eyeing
to tap further? Any changes in for-
I What were the contingent plans mat that the pandemic has induced
that you considered to remain afloat for Spanish Extravaganza to hold its
through the pandemic year? future events?
We have created new projects and Right now we are going to countries
alliances with key partners around like United Arab Emirates, Israel, etc.,
the world. It has been a period to where the immunisation is almost
rethink how completed. We
we could do it have done several
better and reach updates, adding
further. great culinary,
healthy, sustain-
What were the able and cultural
key challenges content to our
that you came Spanish Extrava-
across? How did ganza events. Our
you turn this BENGALURU aim is to share
crisis into an TRIPURA VASINI, PALACE GROUND Spain’s healthy
opportunity? products with the
9-10-11 JUNE, 2021
We have cele- world.
n Dositeo Cela Diaz brated a Spanish
Catering equipment orders

have shown an upward trend
Fagor Industrial is known for its quality and innovation, claims Harish Bist, Country Head
India—SAARC Countries, Fagor Industrial. He speaks to Sanjiv of WOH News about the
re-entry strategy in the India market and how it is winning partner confidence
In the current scenario,
where do you see the de-
mand for commercial food
service and laundry equip- Since it’s been
ment coming from?
In the present scenario, the a re-launch of
catering equipment orders Fagor in India, we
have shown an upward
trend as there have been are planning to
new orders generating due build the brand
to the growth of new hotels.
In fact, some of these hotels by concentrating
were actually ready before
the Covid-19 pandemic hit the
more on
world, while others are new marketing
inventories getting their work
finished after the lockdown activities to get
period. Also, from the indus- going with full
trial canteens standpoint,
especially from automobiles steam in 2022
companies, the demand is
Harish Bist
increasing for catering equip- Country Head India—SAARC
ment. The orders are also Countries, Fagor Industrial
increasing for cloud kitch-
ens. For industrial laundry n Harish Bist
machines, the orders are ba-
sically coming from laundro- full steam in 2022. By then desire in the market to know Hospitality are being seen global strategy?
mats, hospitals, and garment the world is also likely to be more about our refrigeration, to create the ball of business Worldwide, Fagor is well-
industries. Overall, we are functioning in the business as dishwashing and laundry ma- interactions rolling. Your known in the market and
already into a recovery mode usual environment. chines, which have already thought. very well accepted for the
and the demand is likely to been very well accepted in The first quarter of 2021 is quality and innovation it
rise in the near future. India is an extremely sensi- the global market. The Indian ending soon, exhibitions are brings to the table. In India,
tive market. Is the market HoReCa segment is accepting coming to the forefront slow- because of our absence for a
How did Fagor Industrial adapting to new innovations our products. Overcoming ly. Things are rolling slowly, few years has made some dif-
approached the pandemic brought in the field of food the pandemic situation, and more interest among visi- ference; however, as I said it’s
slowdown in 2020? What service and laundry seg- hospitals and laundromats tors in tradeshows will renew a re-launch of Fagor, we have
are your plans for 2021? ments by Fagor? are strongly looking for good the confidence of visitors/ to work really hard to get the
Every company was India has reacted positively laundry machines, while we purchasers to understand the confidence of our partners
somewhat affected due the to our brand and the offer- expect the demand for food trends. I believe exhibitions back again. I must also add
pandemic and subsequent ings of high standards that we service equipment segment are definitely going to pave that now we are more visible
lockdowns. We are no will grow gradually over a the forward march for the in tender specifications and
different from other period of time. industry and will stand as a giving good fight to our com-
manufacturers—so we litmus test in certain sense. petitors. I am pretty upbeat
were also affected. For What are your plans about our India market strat-
the first five months, we to promote the market Is India market strategy for egy, which is pretty in-line to
were in touch with our visibility and customer Fagor is bit different to its our global approach.
partners and consul- connect of the company
tants by organising laun- in India?
dry and food service We have etched plans
product presentations to go the digital marketing
BENGALURU
virtually, carried out by way, however direct pres-
extremely knowledge- TRIPURA VASINI, PALACE GROUND ence in exhibitions and
able experts from Fagor 9-10-11 JUNE, 2021 doing regular live demos
Industrial headquarters of our products through
in Spain. Since it’s been our partners will be an
a re-launch of Fagor active mode of taking our
in India, we are planning to bring along with. We are re- products and features to our
build the brand by concen- ceiving quite a lot of interest prospective customers.
trating more on marketing for our Combi Oven ranges.
activities to get going with Furthermore, there is a Exhibitions like World of
It is good that
exhibitions are back
Marco Pesce, Regional Head South East Asia and India, Electrolux Professional, is overjoyed
by the fact that exhibitions are back on track. In an exclusive interview to Sanjiv for WOH News,
he talks about India’s significant recovery in the last few months, faster than many other
countries in Asia. Riding on new developments and growth, Electrolux Professional has moved to
a new and modern office in Delhi near the airport, and will soon open its new Innovation Centre
in the country
There is a sense of positiv-

ity with exhibitions taking
place like GulFood (Dubai;
recently concluded) and Our latest
the upcoming World of
Hospitality (Bengaluru,
hygiene & clean
India). Hospitality is busy dishwashers have
identifying the best ap-
proach to take for 2021 and the unique feature
business networking is back to provide excellent
on track. How do you read
the current situation for the results in washing
growth of the commercial
hospitality equipment mar-
and disinfecting
ket globally and in India? utensils, with low
I am so happy to hear
about several exhibitions that consumption of
are opening in the coming water, energy and
months. This is for sure a posi-
tive signal. We miss having the detergents
physical meetings as we have Marco Pesce
been communicating with our Regional Head South East Asia and India,
partners remotely and mainly Electrolux Professional
online. It is good having
these positive signals in 2021, n Marco Pesce
although there will be some
challenges for our industry as teract; however, once we got will open our new Innovation become one of our priority in washers specifically manu-
international travelling is yet familiar, we have been able toCenter in India. We were the terms of new investment. factured for the Asia market,
to open up seamlessly. We and generate significant number first company to open a live a new and extended refriger-
our clients are more prepared of webinars, training (both facility in India way back in What are the unique HoRe- ation line that we have just
about this situation, so I have commercial and technical) 2010; now we will open a Ca-related innovations lined launched.
good expectations from 2021. and live events. There were new one where our clients up for this year?
We are happy that India has new opportunities offered would be able to experience Last year, we came up with There has been a substan-
started to show a significant from the new situation which the latest technologies – fully two new important products tial emphasis on green and
recovery in the last few we took advantage of quite connected and in working lines: one is our SkyLine clean ware washing by your
months faster than many conditions which are range, our new combi oven company. Tell us about it
other countries in Asia. suitable for the Indian and blast freezers. Our and how the hospitality seg-
This is very positive for market. second product line is Line ment can benefit from this?
us as India is an import- There are not many 6000, the latest laundry solu- Our latest hygiene & clean
ant market and we are changes in term of R&D; tions, with great value for the dishwashers have the unique
expecting a good year. we continue to innovate hospitality industry. feature to provide excel-
and even managed to They represent a combina- lent results in washing and
Did you change your launch new products tion of how this technology disinfecting utensils, with
market/R&D/etc., during lockdowns, keep- can help the industry with low consumption of water,
approach in 2020 and ing everything on track. the new challenges, in terms energy and detergents. Our
how will the change BENGALURU The production was not of reliability and efficien- equipment is easy to use and
of approach pave your TRIPURA VASINI, PALACE GROUND affected; we have been cy. This year, we plan to maintain. Today we are able
way forward? 9-10-11 JUNE, 2021 accepting and delivering strengthen the distribution to satisfy a demand for ware
In terms of go-to-mar- orders as usual. The com- of our beverage range, which washing equipment, specifi-
ket, we must adapt to a pany continues to invest is now available under one cally able to disinfect, sanitise
new norm where travel- in efficiency and sustain- brand – Electrolux Profes- accordingly to the standards
ling or physical meetings are well. What excites me now, ability to keep developing new sional. These were two major that help reduce the risks of
not anymore possible. In the going forward, is that we products, as always. What has introductions that will contin- exposure to dangerous patho-
beginning, it was little bit un- have recently moved to a new happened in the last year has ue this year to complete the gens, making sure customers
comfortable as we needed to and modern office in Delhi also accelerated our digital final range. In addition, we and employees stay safe.
adjust to this new way to in- near the airport, and soon we transformation which has have a new range of dish-
Contactless technologies will be

repositioned as self-service
propositions in post-vaccine world
Smart solutions in hospitality have always been the critical area that dictated customer services.
Has the pandemic shifted the focus the way technology is to be adapted and dealt with? While
speaking to WOH News, Amlan Ghose, Managing Director, Prologic First tells Sanjiv how
technology is a great armoury for hotels and F&B establishments to be more future-ready, and
believe that quality technology comes at a price where RoI is not always easily visible
The Covid-19 pandemic, in

a way, made all of us realize
that technology needs to be
actively involved in different Quality technology
avenues of hospitality busi- is expensive and
ness. Your thoughts.
I believe, hoteliers were RoI is not always
already aware that they
needed to employ technol-
easily visible.
ogy. The lockdown last year Buyers are also
certainly allowed hoteliers
time to focus on the choice being cautious
and application of technology about cash
that they would like to invest
in. With limited business outflows
opportunities, vendors have Amlan Ghose
also been more responsive to Managing Director,
hoteliers. Therefore, it is fair Prologic First
enough to say that this period
has worked for both.
Do you think Indian hotels,

mainly in the mid- to low-
scale inventory category, ments, will invest in new
are still not investing n Amlan Ghose technology architecture
enough in technology? on which they can build in
No, they are not. Quality risk guest dissatisfaction. it become imperative even of technology evolving in the future. For example,
technology is expensive Why just millennials, evenwhen the pandemic is gone? the growth of hospitality migrating to the cloud and
and RoI is not always easily my 90+ year old father orders There is already a notice- sector and F&B entities this implementing more mobile
visible. Buyers are also being food online from his mobile. able reduction in interest year? apps. Hospitality establish-
cautious about cash outflows. What hope does any hospital- in contactless technologies. I believe, this is a year for ments will become more data
The need is for buyers and ity business that chooses notPost-vaccination the interest fundamental changes in the aware so that they are more
vendors to work together may reduce further. In technology employed. Both, future-ready.
to evaluate returns. If RoI such a scenario, technolo- hotels and F&B establish-
is expected and the risk gy providers should focus
is not high, why would their attention on the
buyers not invest? self-service aspect of the
industry. Many guests are
How do you articulate seeking the efficiency of
the relation between self-service technologies.
customer satisfaction For example, ‘would you
and the use of technol- like to wave frantically to
BENGALURU
ogy in hotels, restau- attract the attention of the
rants, malls, etc.? TRIPURA VASINI, PALACE GROUND service staff in a restau-
Today, this is a no-brain- 9-10-11 JUNE, 2021 rant, or would you rather
er. The ever-growing request service electroni-
volume of millennial trav- cally’, ‘are you happy with
ellers are seeking tech- the ingredient information
nology savvy hotels. Without to go with the use of technol- that the wait staff shares with
high-speed Internet access, ogy have? you about any menu item,
ease-of-booking on-the-go, or would you rather read
quick & easy information Contactless approach to reliable information on an
access, instant service, guest services (wherever possible) eMenu’?
room media hubs, in-room has become the key to gain
automation, etc., hoteliers customer confidence. Will Where do you see the role
Hospitality Technology on
the Rise
The industry understands the importance of technology and is now embracing it too.
The value of technology and the role it can play for several benefits are being understood.
Manoj Mohanty, Senior Vice President of Sales (South Asia & SE. Asia) at IDS Next talks to
Sanjiv of WOH News about the host of business and service enhancement solutions it offers to
help its partners increase operational efficiency, profitability and reduction of costs
Technology solutions are amongst the handful of com-
always seen with a scepti- panies that responded almost
cal eye. How is the HoRe- immediately to the rapid
Ca technology landscape changes and requirements for
changing in India? a complete contactless guest
Technology solutions journey. Our development
used to be seen with some teams were able to design
scepticism in the past by and introduce to the market
some quarters. Many within FX GeM, a sophisticated
the industry understood and application that provides
embraced the importance of guests with complete control
technology. They understood of their journey, from check-
the value of technology and in to check-out. Many of our
the role it can play for their applications are futuristic
benefit. and available on mobile
Hospitality technology platforms. Our solutions are
today is seeing accelerated much loved by the millennial
rates of adoption. Several travellers who want to have
companies are getting ahead their own space, whether on
with the implementation of a business and or luxury trip,
holistic technology solutions while being cautious of the
that they want to adopt, as new norm of social distancing
technology can help hoteliers and avoiding human contacts
connect with their guests due to the ongoing pandemic.
easily. Furthermore, it allows We are a company well-
them to have a deeper human n Manoj Mohanty versed of the changing
bonding, which is only possi- demands of hotel partners
ble by mixing technology and technology platform for it more than just functional. and the industry at large. In
human touch. To create a bet- hospitality establishments. What does IDS Next offer line with these changes, we
ter experience for the guests These solutions can deliver a to make their operations are launching a host of new
and ultimately boost revenue, perfectly curated and tailored streamlined for better bot- We provide a host solutions that will comple-
technology adoption is a experience for the guests tom line going forward? ment our existing solutions
must. India has always been while streamlining operations IDS Next brings in 33 years of business and and products, expanding our
ahead in terms of adoption— for the workforce. All-in- of unparalleled domain service enhancement capabilities and reach.
from large domestic chains all, technology provides an expertise into the hospitality
to smaller ones, everyone technology world. We solutions seamlessly Looking at the current
is quick to adopt the best are one of the only com- integrated with scope of hospitality and
technology available. panies to provide fully travel business, what would
Your viewpoint on tech- integrated on-premise the world’s be your advice to hospitality
nology vs the ROI it offers and enterprise-level establishments for achiev-
to hospitality establish- cloud SaaS solutions. best revenue, ing better RevPAR, OPS
ments. We provide a host of distribution, CRM optimisation, etc.?
Investment in technolo- business and service India is currently poised
gy is a core element and it enhancement solutions and loyalty for growth. There’s a huge
becomes a strong decision seamlessly integrated plat-forms potential for rise in domestic
BENGALURU
for those in the hospi- with the world’s best travellers. The best approach
tality industry. It allows TRIPURA VASINI, PALACE GROUND revenue, distribution, Manoj Mohanty, for hospitality establishments
establishments to expand 9-10-11 JUNE, 2021 CRM and loyalty plat- Senior Vice President of Sales is to build a better connec-
to broader markets and forms, which help our (South Asia & SE. Asia, IDS Next tion with guests during their
reach millions of people, hotel partners increase pre-stay stage, offering all
thus increasing their pres- operational efficiency, How is IDS Next positioning value-added services that
ence and visibility. excellent ROI and is a worthy profitability and reduction of its offerings in 2021? What they may have. These include
Also, products such as the approach to be taken. costs. Our solutions, com- is your strategic approach spa treatments, curated yoga
comprehensive Hotel ERP bined with the support and to make your services reach sessions, dinner on a starlit
systems, integrated with all The immediate challenge is training we provide, facilitate larger audience? night, and sightseeing to local
major revenue, distribution, to make hospitality estab- the creation of a memorable We are releasing a host of places of interest. Anything
and CRM that IDS offers, lishments survive with bare guest experience. new products in 2021. During beyond the conventional
provide an all-inclusive minimum revenue to keep the pandemic, we were offers is required for a better.
Relying on AI & ML for

profit maximisation
Technology is undoubtedly ruling over us lately. Owing to the Covid-19 pandemic, technology is
our best bet today. At present, no industries are left untouched from adopting cutting-edge
technologies like Artificial Intelligence (AI) and Machine Learning (ML). Some industries that
adopted AI and ML include automotive industries, health, logistics, etc. The hospitality sector in
India is also not exempt from adopting such world-class technology to ensure profit
maximisation in the competitive market. Siddharth Goenka, Founder, Aiosell Technologies
shares his insights on how Technology is changing the hospitality landscape
T
he hospitality industry ML improves Customer
encompasses a broad Service & Satisfaction
category of fields like Customers belong from
tourism, lodging, transport, varied backgrounds so their
event planning, theme parks expectations, needs, and de-
and others. It is undoubtedly mands differ from each other.
a wide sector, but notably, the A process known as Market
leaders in the field seem to Segmentation is employed in
be the hotels and accommo- every sector, including the
dation along with restaurants hospitality sector, to ensure
and bars. The hospitality sec- that each customer’s wish is
tor in India strongly requires fulfilled according to their
the much-needed application tastes and preferences. The
of AI and ML. It is not only entire customer spectrum
for surviving in the pandemic is segregated into various
scenario but also for maximis- segments with more or less
ing their profit margins. similar expectations and
This industry mostly caters demands.
to the wants of the custom- With ML, the customer
ers more than their needs. spectrum becomes more di-
Therefore, companies in verse into extremely smaller
the hospitality sector must n Siddharth Goenka groups and sub-groups that
adopt AI and ML for ensuring were not witnessed ever be-
continuous delivery of their without compromising on AI chatbots also offer a fore. This process improves
best services at a competitive any customer. personalised conversation the quality of customer
price to their customers. that effectively addresses the service and satisfaction by
Here’s how AI and ML help AI boosts personalised individual needs of every Both Artificial ensuring a more profitable
the hospitality sector in en- services customer more conveniently business.
suring survival and profits. AI personalisation syn- and helpfully. Customers Intelligence
thesises diverse customer prefer a fast response to all and Machine Summing up
AI enhances hotel data sets to extract relevant their queries, especially on- Both Artificial Intelligence
operations insights. By leveraging the line. AI chatbots complement Learning are and Machine Learning are
Answering customer calls, priceless insights, the hotels it by facilitating immediate leading the way to leading the way to innovation
attending front desk guests can target great marketing response and managing in every sector. They contin-
while responding to online multiple customer needs innovation ue to be explored and applied
guest queries simultane- seamlessly. to new sectors every day. The
ously is no more a trou-
in every sector hospitality sector should also
blesome issue that existed Competitive pricing Siddharth Goenka leverage these technologies
for so long. With Artificial via ML Founder, Aiosell Technologies to tackle the unseen prob-
Intelligence (AI), staffs do What’s important for lems and challenges to satisfy
not need to work under every business to survive the customers.
high-quality performance in the marketplace is to Therefore, from enhancing
pressure and perform like use a competitive pricing the best possible pricing a hotel’s operation, offering
robots that lead to poor BENGALURU strategy. Hospitality sec- for services based on hotel personalised services & com-
service quality.chatbot TRIPURA VASINI, PALACE GROUND tor leverage competitive history, seasonability, local petitive pricing to improving
Chatbots emerged as pricing strategies that competition, external re- customer satisfaction via
9-10-11 JUNE, 2021
a saviour and a boon to are considered being al-time events, local events, phenomenal service, the role
assist a multitude of guests one of the most signifi- third-party promotions, etc. of AI and ML to maximise
effortlessly. Chatbots take cant strategies to attract Basis such factors, the data profits in the hospitality sec-
care of all the online queries efforts and deliver outstand- customers and enhance sales is run via predictive mod- tor is unparalleled. It shows
from potential customers ing services. This helps in without compromising on els and can be analysed to us the untapped potential of
while the front desk staff offering a seamless customer profits.Machine Learning offer competitive pricing for the technologies that own the
can serve the guests in a experience. With AI, hotels What helps in achieving companies that help them ability to change the face of
hassle-free manner, thereby can properly understand the this is Machine Learning achieve an edge in the broad the hospitality sector.
enhancing hotel operations preferences of each customer. (ML). It helps to achieve marketplace.
How FSSAI rolled amidst

the Pandemic
Ashwin Bhadri, CEO, Equinox Labs is an international speaker on Food Safety and a pioneer in
Food Safety Monitoring and works closely with FSSAI Initiatives pan-India. In this article he
elucidates on the measures FSSAI took to streamline Food Safety during Covid-19
F
ood safety concerns participants from the food
have been heightened by businesses, edible oil industry,
the global coronavirus chefs, bakers, hoteliers and
(Covid-19) pandemic. restaurateurs, namkeen and
According to a study by KRC sweet manufacturers, food an-
Research, 71% of respondents alysts from food laboratories
believe the novel coronavirus and academic institutions.
will have an impact on global Key pointers under the
access to food and 73% believe regulations:
it will impact the viability of Limiting industrial TFA to not
the global supply chain.These more than 3% in all oils and fats
individuals think about food by January 2021, and not more
safety and security as much as than 2% by January, 2022.
poverty (33%), pollution (38%) All food products in which
and climate change (39%). edible fats and oils are used as
India’s apex food regula- an ingredient shall not contain
tory body, Food Safety and iTFA more than 2% by mass
Standards Authority of India of the total fats/oils present
(FSSAI) developed a detailed in the product, effective from
guidance on specific practices January 1, 2022.
that can be taken by all types
of food businesses in addition Training on the FSS Act and
to those mentioned in the good agri practices
Schedule IV of Food Safety n Ashwin Bhadri FSSAI issued a letter to the
and Standards (Licensing and Food Safety Commissioners of
Registration of Food Busi- the Food Safety Standard testing on a large scale. room temperature, industrial different states for an aware-
nesses) Regulations 2011, in Authority of India (FSSAI) in trans fats are produced by add- ness and training programme
order to prevent the spread of association with GAIN. Recognition Scheme for Hy- ing hydrogen to liquid vegeta- about ‘Good Agricultural
Covid-19 during food business In the webinar, discussions giene Rating Audit Agencies ble oils and making them solid. Practices’ and the FSS Act for
operations. were held on the current FSSAI’s initiative of ‘Food Trans fats are highly present the primary producers to look
Keeping in mind that the scenario of edible oil fortifica- Hygiene Rating Scheme’ is a in partially hydrogenated va- into the problem of contami-
best way to fend off the impact tion in India (currently (69% certification programme for naspati, margarine, vegetable nants and residues of various
of Covid-19 is to strengthen (7.94 MMT/annuum edible oil) food businesses providing fats/oils, and can be found in pesticides post-harvesting.
immunity, FSSAI issued sev- of packaged edible oil sold food directly to consumers fried and baked foods. The letter added that the
eral regulations and amend- across pan-India is fortified) (either on or off premise). The Research has shown that programmes can be organised
ments throughout the peak and further requirement for food premises are rated based higher consumption of in collaboration with state
of the pandemic. Let’s take a scaling-up the process with on food safety and hygiene industrially produced trans departments of animal hus-
look at the key ones. sufficient practices for quality conditions observed at the fatty acids (>1% of total energy bandry, agriculture, fisheries,
control and assurance. time of audit. The hygiene intake) can result in increased dairying, Krishi Vigyan Kendra
Fortification of Edible Oil with Emphasis was also laid on rating will be in smileys (1 up risk of high cholesterol and and Indian Council of Agricul-
Vitamin A and D to 5) and the certificate will heart diseases. tural Research.
India has a huge have to be displayed prom- This is especially important The matter gained popu-
burden of malnutrition, inently in the consumer in the current scenario, when larity after the Parliamentary
including micronutrient facing area. Covid -19 is adding risk to Standing Committee on Health
deficiencies. A huge The recognised Hygiene people suffering from comor- observed that harmful con-
population in our nation Rating Audit Agencies will bidities like heart diseases, taminants and components
suffers from deficiency be responsible for adher- hypertension and diabetes etc. enter the food system during
of vitamin A & D. Lack ing to the food hygiene WHO has called for elimina- the time of primary produc-
of these vitamins in our and safety regulations laid tion of iTFA from the food tion. Food authorities were
body can have an adverse BENGALURU by FSSAI and get Hygiene supply by 2023. asked to ensure that the food
impact on mortality, TRIPURA VASINI, PALACE GROUND Rating. FSSAI concluded a series was safe right from the start of
morbidity, productivity Currently, this scheme of webinars on trans fats to the food chain and that they
9-10-11 JUNE, 2021
and economic growth. is applicable for hotels, target specific stakeholders needed to work closely with
Vitamin A and D also cafeteria, restaurants, sweet focusing on challenges faced the primary producers.
boost the immune sys- shops, dhabhas, bakeries by them in making a switch FSSAI has issued various
tem, which is crucial in times providing aid to the edible and meat retail stores. to trans fat free items and codes of exercises under the
of Covid-19 pandemic. oil industry for building the suggesting practical solutions Food Safety Management
A national webinar on Edi- capacity of suppliers, adopting Norms to limit Trans Fats in through talks delivered by System for fish, fish products,
ble Oil Fortification was jointly proper processes and upgrad- food items national and international meat, meat products, milk,
hosted by the Food Fortifica- ing the state food laboratory In order to extend the shelf experts. The webinars were milk products, and so on, along
tion Resource Centre under environment for precise life and increase stability at attended by nearly 3,700 with vegetable edible oils.
Why buying original helps

save costs
It’s said that copy is the greatest form of flattery. T&S takes pride in being the industry leader for
reliable and highest-quality products, but there are many reasons why you should always go with
the original, never the imitation
T
&S understands that have only rare occurrences
the biggest investments of leaks. Did you know that a
for your kitchens and leak of one drop per second
other facilities include ovens, adds up to over 11,000 litres
refrigerators, dishwashers, of water annually? You read
etc. Faucets are not your main correctly. Most leaks equal
priority and you’ve already more than just one drop
spent so much on the big-tick- per second. If a product is
et items that you are now no leaking, you are wasting
longer willing to invest in an water and you’ll still pay for
expensive faucet. every drop of water, even if it
But what does “expensive” doesn’t get used for washing.
really mean? Can two prod- “Reliability” to T&S also
ucts that look identical really means not having any leaks.
be that different from anoth- When you have leaks, you
er? Surely it cannot make a will most likely have to
big difference if you purchase call and pay a plumber to
a cheaper faucet. get it repaired, replace the
faucet every year because
Think again the imitation doesn’t supply
Understanding the value replacement parts, worry
of a product is much more about employees slipping
important than the price tag. and getting injured, all while
Though two items may look being non-sustainable and
identical, it’s important to wasting money on un-used
understand that there can be water. T&S faucets are famed
enormous difference in quali- for not leaking unless plastic
ty, reliability and total cost of or rubber pieces (which have
ownership. a limited lifespan) are aged.
T&S products are designed For this, however, T&S has
to last. The company’s slogan can make. for your need. everything it can to reduce a huge selection of replace-
is “Reliability Built In” be- Due to the nature of T&S’s The products also have its carbon footprint as well ment parts. The best part of
cause that is the most import- modular design and huge a wide array of Low-Flow as help reduce yours while this? You can actually replace
ant aspect of the products, product selection – over Options. Many people believe saving you money. T&S has the part yourself. How much
both from the perspective of 5000 SKUs – its product the archaic hypothesis that invested in solar panels to does it cost to replace a
the manufacturer and that of lower-flow products must
offering allows you to find the power the factory, it recycles whole faucet and to call a
the purchaser. not wash or work as well as
ideal solution for any of your virtually every piece in- plumber? Now compare that
facilities, including hotels,higher flow products, but volved in the manufacturing, to how much a small replace-
Exceeding industry restaurants, washrooms, this is simply not true with including metal scraps and ment part like an o-ring or
standards hospitals, supermarkets, the original T&S products. shavings. a gasket costs. It’s a fraction
Every single one of T&S spray valves, among By buying a T&S product, of the costs of a new faucet,
T&S’s products is tested other items, have been you will have made the and when you purchase a
to meet every indus- engineered to reduce the choice to be a sustainable T&S product, your running
try standard and often flowrate without sacrific- facility while seeing tremen- or operating costs offset will
exceeds them by miles. ing any of the efficiency. dous savings on your utilities pay for the faucet in a few
Where some standards The products will still bill: buy using less water, months. T&S’s return-on-in-
require the product to clean as fast as or even you pay for less water usage. vestment is the best choice
last 250,000 cycles, faster than any product You will also see related you’ll make.
T&S eventually stopped with a higher flow rate. costs decrease: your electric- T&S University is an online
the test cycles after More water no longer ity (needed for heating the portal in which you or your
1,000,000. You’ve read BENGALURU means better or faster water) will be lower because employees can learn more
correctly – the compa- TRIPURA VASINI, PALACE GROUND cleaning. less water means less water about the industry and its
ny’s products can last at 9-10-11 JUNE, 2021 to heat. If you have to product line. Utilising the
least 4 times the required Water champions pay for sewer costs, less best of e-learning, on-site
industry standard. There When it comes to sav- water going down the drain training and other education-
are numerous examples ing water, T&S is also at means paying reduced al resources, the company
where T&S products actually universities, and many more. the forefront of championing sewer costs. strives to equip its reps, deal-
outlasted the lifetime of the You simply choose from the for sustainability. Throughout There are many other ers and stakeholders with the
building in which they were many “building blocks” of the world, there are immense costs to you when you buy an tools they need to be most
installed. This is an unbeat- T&S products and parts to issues with the availability of imitation product. With T&S’s effective in their roles.
able argument that only T&S create the perfect application water and T&S wants to do reliability built in, you will
REINVENT
HOSPITALITY
PROCESSES
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including chain and group
properties
Mobile, Enterprise Cloud,

On-premise and Hybrid
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hospitality

Editor’s Note Editorial Team

Cutting edge precision from Kohe

The brand’s USP:

Revolutionary UNOX Evereo

so far. We believe that with

What are the promotion-

Automation tech and new-

What is the market po- Aeropress, Pourover kit, Del-

F&B stakeholders are

IT’S SHOW TIME

year-end? apart from Indian business houses, our

Unique events @ World of

Incredible Chef Challenge

Incredible Hotel Technology Trends

Incredible Hotel Technology Trends, or IHTT, is a zone that will showcase

Incredible Barista Cup

I ncredible Barista Cup is a

Incredible Kitchen Designs

K itchen facility layout design

Incredible Kitchen Designs

I ncredible Housekeeping Trends (IHT) aims to engage housekeepers, fa-

Incredible Power of Procurement

Spanish flavours to make a Extravaganza by LaLiga at the amaz-

comeback to India successful. Furthermore, we have cre-

What are your plans to promote

Catering equipment orders

There is a sense of positiv-

Contactless technologies will be

The Covid-19 pandemic, in

Do you think Indian hotels,

Relying on AI & ML for

How FSSAI rolled amidst

Why buying original helps

Mobile, Enterprise Cloud,

24/7 Global Support

5000+ 500+ 45+ 700+ 1 Million+

Africa | Middle East | Oceania | South Asia | Southeast Asia

For Product Enquiry

Some of our accreditations Application Development

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