CBLM Basic Work in A Team Environment
CBLM Basic Work in A Team Environment
CBLM Basic Work in A Team Environment
QUALIFICATION
UNIT OF COMPETENCY
MODULE TITLE
Welcome to the module in Work in a team environment. This module contains training
materials and activities for you to complete.
You are required to go through a series of learning activities in order to complete each learning
outcome of the module. In each learning outcome there are Information Sheets, Resource Sheets and
Reference Materials for further reading to help you better understand the required activities. Follow
these activities on your own and answer the self-check at the end of each learning outcome. Get the
answer key from your instructor and check your work honestly.
If you have questions, please don’t hesitate to ask your facilitator for assistance. Your
facilitator will always be a available to assist you during the training.
The goal of this course is the development of practice skills. To gain these skills, you must
learn basic concepts and terminology. For the most part, you’ll get this information from the
Information Sheets and TESDA Website, www.tesda.gov.ph.
This will be the source of information for you to acquire knowledge and skills in this
particular competency independently and at your own pace, with minimum supervision or help from
your instructor.
Remember to:
Work through all the information and complete the activities in each section.
Read information sheets and complete the self-check. Suggested references are included to
supplement the materials provided in this module.
Most probably your trainer will also be your supervisor or manager. He / she is there to
support you and show you the correct way to do things.
You will be given plenty of opportunity to ask questions and practice on the job. Make sure
you practice your new skills during regular work shifts. This way you will improve both your speed
and memory and also your confidence.
1. Read information sheet 1 If you have some problem on the content of the
information sheet don’t hesitate to approach your
facilitator.
3. Read information sheet 2 If you have some problem on the content of the
information sheet don’t hesitate to approach your
facilitator.
5. Read Information sheet 3 If you have some problem on the content of the
information sheet don’t hesitate to approach your
facilitator.
People who play the implementer role in a team are those who actually get things done in the team.
They are practical, efficient and well-organized. Implementers turn the team’s ideas and thoughts into
actual plans. Because of their conservative nature, implementers are rather rigid and slow to accept
change in a team.
Finishers have an eye for detail. In a team, they're regarded as perfectionists because they're the ones
who detect errors or omissions and strive to ensure that the team adheres to deadlines. They're neat
and self-conscious and worry at the slightest sign of a problem. Finishers also have a problem with
delegation; they would rather be overwhelmed than share their work with others.
Coordinators are seen as possessing the traditional team role. They're mature and confident in nature
and possess great listening skill. They guide the activities of the team to what they identify to be the
team's obligations. Coordinators are good at delegating duties, but they may be manipulative when it
comes to directing the team toward what they perceive to be its goals.
Team workers are the people who ensure the team remains united. They work toward resolving
conflict or issues affecting the team’s dynamics. Team workers are very supportive of other team
members and are thus popular within the team. Team workers are known to be non-committal during
decision making because they don’t want to be seen as taking sides: they put team cohesion ahead of
their decision-making abilities.
Resource investigators are inquisitive and enthusiastic in nature and possess great negotiating and
networking skills. They are extroverts, which makes it easy for others to relate to them. Through their
networking skills, resource investigators develop external contacts and negotiate for the team's
resources. They are quick thinkers and good at getting information from other people.
These are the critical thinkers in a team. They're serious minded and cautious in nature. Rather than
rush into decision making, they prefer to critically analyze information before making any
conclusions. Monitor-evaluators lack the energy to motivate other team members and are deemed to
be slow in decision making.
Workers with expert knowledge in a particular area comprise the specialist role. Their contribution to
the team is limited only to their area of expertise. Their priority is in maintaining their professional
standards. Though they show great pride in their area of expertise, they show little or no interest in the
expertise of others. Because of their expert knowledge, they're indispensable members of a team.
Plants are innovative members of the team. They come up with original approaches and ideas that help
the team in solving problems or overcoming challenges. Plants are introverts in nature and possess
poor communication skills. Plants prefer to work alone. They react well to praise but are greatly
affected by negative criticism.
1. Shaper
2. Implementer
3. Completer/ Finisher
4. Coordinator
5. Team Worker
6. Resource Investigator
7. Monitor-Evaluator
8. Specialist
9. Plants
In essence, a transparent and open form of communication addresses the employee’s need to feel that
what they have to say has value. It is what makes employees feel that they belong in the organization.
Work then becomes meaningful because the employees know that what they contribute affects the
organization that they are affiliated with.
Such two-way open communication will eventually break down the hurdles present in hierarchical or
bureaucratic organizations. At the end of it all, it promotes trust in day-to-day interactions between co-
workers, as well as between subordinates and supervisors.
Everyone becomes more united with the organization’s mission in their mind. There is mutual respect
among all employees, regardless of their official statuses.
This is when employees will not be afraid to suggest ideas to improve the work processes, thus
benefiting everyone in the organization in return.
2. Work-Life Balance
There has to be some sort of balance between work and personal life. In general, having that sense of
balance will improve job satisfaction among employees because they will feel that they’re not
overlooking the other areas of their lives that are, if not more, important to them than work.
When employees fulfill their various needs and goals in life, such as those of family, friends, spiritual
pursuits, self-growth, etc, they can then feel more confident about themselves and perform their best at
work. Apart from that, employees that are exposed to more experiences in life outside of work can use
what they’ve gained and apply that to their work.
In other words, work-life balance can promote creativity and out-of-the-box thinking.
‘Good’ employees or workers are often defined as those who put in loads of effort and sacrificed their
personal time in order to perform well in their work. Some employees are simply workaholics who
would rather neglect other aspects of their life for work.
Managers have a responsibility to show that this is not right, by rewarding employees who maintain
good work-life balance habits (e.g. leave work on time) and can still perform well.
In this case, the organization may adopt a firm stance on work-life balance by educating employees on
the benefits of having such balance in their lives or even include it under their mission statement.
Adapting to change is never more crucial in this era because those who don’t, get replaced. This
applies to both the individual and the organization itself.
A training and development-focused organization has a clear roadmap for training their employees to
sustain and enhance the productivity of the organization as a whole. Essentially speaking, there are
two kinds of skills that can be developed: hard skills and soft skills.
Hard skills: impact work productivity directly e.g. knowledge of a new database management
system
Soft skills: interpersonal skills which could affect the morale of the organization.
A positive work environment would have routine trainings to improve efficiency and instill positive
attitudes among employees.
Instilling a strong team spirit is not easy because it involves the acceptance and tolerance of
differences in perspectives and working styles between teammates. There is a need for them to see that
they’re working towards a common goal before they can look beyond the differences.
Band of Bros
Have team-bonding activities that let the team focus on the positive sides of each member and negate
the negative ones. Celebrate events like birthdays for each member of your team to show the
exclusivity. Deal with issues together. Basically, whatever it is that you do, do it as a team.
One pitfall to look out for when team spirit is high is the groupthink phenomenon. This psychological
phenomenon occurs when the group cohesiveness gets so strong that judgments or decision-making
get clouded.
Think about it, when team spirit is strong, members will be inclined to support whatever decision
made as a team without raising any valid objections. The solution is to have a member playing the role
of the Devil’s Advocate during discussions.
Group yourselves by three, write down the advantage and disadvantage of the characteristic of work
environment.
Advantages Disadvantages
1. 1.
2. 2.
3. 3.
OBJECTIVES OF TEAMWORK
Objectives are planned and structured goals. These goals are used on career resumes, in the workplace
to improve environment and collaborations and in the classroom to improve the learning process for
students. Professional objectives can be created for teamwork situations to set a guideline and goals,
whether in the workplace, classroom or other situations where teamwork is important.
Identification
_____________1. This particular objective lets other speak out and share their perspective, so
everyone has the opportunity to contribute.
___________2. An objective that many employers often desire on any given project or task is that
both the budget and the given deadline are respected and kept.
_____________3. This means performing tests, gathering research and doing everything possible to
continuously improving the product.
_______________4. This objective ensures that no one will take the decision personally and work
hard to complete the manager’s vision.
_____________5. A team consists of individual workers, some of which could be seeking more
responsibility and learning opportunities
A critical issue that can impede the success of teams is a lack of clarity regarding the roles, responsibilities, and
expectations of the various agencies and/or individuals who compose its membership. This exercise is designed
to assist team members to understand more fully their own roles and responsibilities in relationship to the work
of the team, and to provide them with an opportunity to share their expectations about the roles and
responsibilities of others.
Because it can be difficult to understand fully the distinction between a role and a responsibility, please keep
the following definitions in mind as you move through this exercise.
Roles — Generally, roles are the positions team members assume or the parts that they play in a particular
operation or process. (For example, a role an individual might assume is that of facilitator, or communications
liaison).
Responsibilities — On the other hand, responsibilities are the specific tasks or duties that members are
expected to complete as a function of their roles. They are the specific activities or obligations for which they
are held accountable when they assume—or are assigned to—a role on a project or team. (For example, some
of the responsibilities of a person in the role of team facilitator might include making sure that meeting agendas
reflect feedback and input from all members, that the meetings start on time and end on time, and that all
members have opportunities to contribute to discussions.)
Team members are selected because they have particular skills that are required to complete project
tasks. Examples include specialists in business or technical disciplines, or an outside supplier.
The Team Member’s role is to successfully perform the tasks that have been allocated, keeping the
project manager informed of progress as well as any issues that may arise.
The role often requires team members to work on their own initiative in areas where they are the
‘experts’. This places the responsibility on them to manage their own day to day work, recognize the
authority of the Project Manager and report to the Project Manager as appropriate.
Document No.: jav110818
Date Developed:
HILOT
E-JUVENEX’S (WELLNESS
NOVEMBER 8, 2018 Checked by:
ACADEMY, E-JUVENEX’S ACADEMY, INC.
MASSAGE) Developed by:
INC. NC II JOENATHAN A. VILLAVELEZ Revision #00
Team membership often changes as a project moves through its development. This means there are
frequently two types of team member:
1. Core Team Member - a full time role on the project but not necessarily for the duration of the
project.
2. Extended Team Member - a part time role on the project . These team members will usually
have their regular job to do, or they may be from an outside company.
The responsibilities assigned to individual team members may vary but typically will include:
A team leader is selected by the quality council, sponsor or the team itself.
2. He ensures that all members participate during the meetings and he prevents members from
dominating the proceedings unnecessarily.
5. He prepares the agenda of all meetings and ensure necessary resources are available for the
meeting.
6. Team leader ensures that team decisions are taken by consensus rather than unilaterally.
Facilitator is not a member of the team. Yet his role in the team is indispensable.
1. Facilitator supports the leader for facilitating the team during initial stages of the team.
4. He provides feed back to the team concerning the effectiveness of the team process.
1. Team recorder is selected by the team leader or by the team and may be rotated on a periodic basis.
3. He presents the documents for the team to review during the meeting and distribute them as
‘minutes of the meeting‘ afterwards.
1. Time keeper is selected by the leader or by the team and may be rotated on a periodic basis.
1. Team member is selected by the leader, sponsor, or quality council (or) is a member of a natural
work team.
2. He should actively, participate in meetings and shares knowledge, expertise, ideas and information.
Document No.: jav110818
Date Developed:
HILOT
E-JUVENEX’S (WELLNESS
NOVEMBER 8, 2018 Checked by:
ACADEMY, E-JUVENEX’S ACADEMY, INC.
MASSAGE) Developed by:
INC. NC II JOENATHAN A. VILLAVELEZ Revision #00
3. He should respect others’ contribution.
5. He should be enthusiastic.
8. He should carry out assignments between meetings such as collecting data, observing processes,
charting data and writing reports.
Problem Solving
Summary: The group figures out how to juggle as many balls as possible.
Balls Represents: Classes, Relationships, Job, Family, Friends, Coach, Role on the Team, etc…
Everything that can feel like
one big juggling act.
Directions:
• Have your group form a circle.
• Introduce one ball to the group.
Document No.: jav110818
Date Developed:
HILOT
E-JUVENEX’S (WELLNESS
NOVEMBER 8, 2018 Checked by:
ACADEMY, E-JUVENEX’S ACADEMY, INC.
MASSAGE) Developed by:
INC. NC II JOENATHAN A. VILLAVELEZ Revision #00
• Instruct the group to throw the ball to anyone in the group except for the person next to them.
• Once they complete the exercise have them do it again but this time keep introducing ball after ball
until the group
begins dropping them.
• They must throw to the same person each time.
• Stop the group and have them brain storm how they can handle the added balls.
Facilitator Notes:
• The goal is for the group to create a process for handling the additional balls.
• Time it to see if they can find a process to do it faster.
Effective teamwork is an important aspect of any organization’s success. There are many benefits of
teamwork, most notably, an increase in motivation from your employees. A recent study by Stanford
University showed that when people are treated as partners or team members – even when physically
apart – their motivation increases. Motivation from your employees means more success for your
company.
Developing an effective team in your organisation can seem like a simple and straightforward task,
however it can be difficult to execute and put into practice. Members of your organization want to be
able to believe in the process and realize the wonderful outcomes that come from working together as
opposed to individually; so it is up to the manager to ensure that enthusiasm is garnered and
nourished.
The most important building block to develop and effective team is communication, so it is imperative
to develop the necessary skills to communicate effectively with each other.
You want your employees to feel like they can put forth their ideas and express their feelings in an
open environment, but you also need them to be keen listeners who are prepared to listen to the views
of others. It can be easy for a team to fall apart quickly if its members favor their own personal goals
over that of the team.
To keep the teamwork fire going, you need to establish regular and open lines of communication and
monitor how the group interacts. Learning to communicate effectively is not a simple one step process
and requires work from all sides. It is a great idea to have weekly meetings in which the manager is
present in order to see how the team interacts with each and offer feedback on their achievements, as
Document No.: jav110818
Date Developed:
HILOT
E-JUVENEX’S (WELLNESS
NOVEMBER 8, 2018 Checked by:
ACADEMY, E-JUVENEX’S ACADEMY, INC.
MASSAGE) Developed by:
INC. NC II JOENATHAN A. VILLAVELEZ Revision #00
well as how the team meetings are running.
An effective team is one that has cohesion, to do this your team members need to exhibit the following
skills:
Openness – Team members need to be willing to get to know each other and open up about
themselves, so they realized that they all have diverse backgrounds and interests. This helps them to
be more open to new ideas and differing viewpoints.
Trust – Team members need to trust each other enough to be comfortable with sharing ideas and
feelings. As this trust builds, team members learn to be honest and respectful in their approach to each
other.
Respect – It is important for the team not to focus on who to blame when something goes wrong,
instead they need to work out how to fix it and how to learn from the mistake. Constructive feedback
and mutual respect rather than blame will help a team achieve results much faster.
Roles and responsibilities are clearly defined for each team member.
Several factors within an organization itself influence team effectiveness, including its organizational
culture, level of autonomy, and types of feedback mechanisms. But the factors that influence the
effectiveness of a team most directly stem from its internal structure and processes.
Structural factors include team or group type, size, and composition of skills and abilities.
Team processes include stages of team development, cultural norms, roles cohesiveness, and
interpersonal processes such as trust development, facilitation, influence, leadership
communication, and conflict resolution.
To judge the effectiveness of their teams, leaders need to examine their teams' performances and
Trusting your teammates also provides a feeling of safety that allows ideas to emerge. It helps
employees open up and encourage each other. Open communication is key when working on a team
and produces effective solutions in difficult group projects.
Without trust, a team crumbles and cannot succeed on assigned projects. Great teams build each other
up and strengthen individual members to create a cohesive group. By working together, employees
learn that wins and losses affect everyone on the team. Teamwork necessitates confidence in each
other’s distinct abilities.
Activity
This planning exercise is very simplistic in its approach, but it teaches participants the importance of
planning, timing, and thinking on their feet. Each participant is given a single sheet of paper and told
that it’s absolutely necessary that they construct the tallest free-standing structure in just five minutes
using no other materials. After the five minutes and a review of the structures, a discussion can be had
concerning who planned out their structure, who ran out of time, and what could be done differently
next time.