Objective 5

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Division: Objective No.

: 1

1 Objective Statement
Monitor quality of Supplied services

2 Objective Interpretation
Customer complaints process

1 Resources required
selecting highly professional transportation agents, skilled personnel, inventory planning

information,

4 OHS&E Management Programe:-


Planned time Actual Date
Description
Start End Start End By
training Jan-02 dec.02 Ahmed Hassan
recruitment of skilled personnel
Jan-12 dec.02 HR
customer complaints and analysis just in time of complaints
selectiong professional suppliers in transportatiion Jan-12 Dec-02 just in time Logistics

cycle counting Jan-12 Dec 012 FZ


accurate forececasting Jan-12 Dec 012 Sales
inspectiopn Jan-12 Dec 012 FZ

Prepared By D.Mnager: Revied By QHSE Manager: Approved By President:

Ahmed Bakr ( Operations manager)

Name: Talaat Name: Anthony Beck

Name:
hmed Hassan

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