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    Purpose: Standard Operating Procedure-Tpl

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    BC Eimor
    This standard operating procedure concerns fulfilling product orders delivered through third-party logistics. It outlines the responsibilities of the inventory, logistics, sales, and human resources departments. The procedure details the 7 steps to process client orders, from obtaining a signed product order form to delivering the prepared stocks and documents to the third-party rider for delivery and receiving payment. Compliance with this procedure aims to maximize production, prevent failures, adhere to schedules, and ensure standards are met.

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    © All Rights Reserved
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    Purpose: Standard Operating Procedure-Tpl

    Uploaded by

    BC Eimor
    34 views2 pages
    This standard operating procedure concerns fulfilling product orders delivered through third-party logistics. It outlines the responsibilities of the inventory, logistics, sales, and human resources departments. The procedure details the 7 steps to process client orders, from obtaining a signed product order form to delivering the prepared stocks and documents to the third-party rider for delivery and receiving payment. Compliance with this procedure aims to maximize production, prevent failures, adhere to schedules, and ensure standards are met.

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    for operations

    Original Title

    S.O.P. -TPL

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    This standard operating procedure concerns fulfilling product orders delivered through third-party logistics. It outlines the responsibilities of the inventory, logistics, sales, and human resources departments. The procedure details the 7 steps to process client orders, from obtaining a signed product order form to delivering the prepared stocks and documents to the third-party rider for delivery and receiving payment. Compliance with this procedure aims to maximize production, prevent failures, adhere to schedules, and ensure standards are met.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    34 views2 pages

    Purpose: Standard Operating Procedure-Tpl

    Uploaded by

    BC Eimor
    This standard operating procedure concerns fulfilling product orders delivered through third-party logistics. It outlines the responsibilities of the inventory, logistics, sales, and human resources departments. The procedure details the 7 steps to process client orders, from obtaining a signed product order form to delivering the prepared stocks and documents to the third-party rider for delivery and receiving payment. Compliance with this procedure aims to maximize production, prevent failures, adhere to schedules, and ensure standards are met.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 2

    STANDARD OPERATING PROCEDURE-TPL

    1. PURPOSE

     To maximize production requirements


     To prevent production failures
     To adhere to a required schedule
     To ensure compliance standards are met.
     To maximize payment on TPL riders.

    2. SCOPE
    This procedure concerns the following departments:
     Inventory And Logistics Department (for delivery and packaging)
     Sales Department (for sales, client concerns, third-party Logistics)
     Human Resource Department (in case of a sanction if guidelines/rules are not met)
    3. RESPONSIBILITIES
    • To ensure the right procedure of products from the supplier to delivery to clients by third party
    Courier Service Providers.
    4. PROCEDURE

    THE FOLLOWING ARE THE PROCEDURES IN PROCESSING CLIENTS ORDERS DELIVERED THROUGH THIRD
    PARTY LOGISTICS:
    ITEM NO. PROCESS FLOW
    1 SALES PERSONNEL WILL OBTAIN PROPERLY FILLED-UP PRODUCT ORDER FORM
    AND HAVE IT DULY SIGNED AND APPROVED BY CORRESPONDING OFFICER.
    2 ONCE THE PRODUCT ORDER FORM IS APPROVED, IT MUST BE HANDED TO THE
    ADMIN OFFICER FOR ISSUANCE OF SALES ORDER
    3 THE SALES ORDER WILL BE GIVEN TO LOGISTICS DEPARTMENT. TOGETHER
    WITH THE WAREHOUSE DEPARTMENT, THEY WILL FACILITATE STOCKS
    PREPARATION.
    4 WAREHOUSE DEPARTMENT WILL ALSO CHECK THE AVAILABILITY OF EACH
    PRODUCTS ON STOCKROOMS, THEY WILL ALSO PREPARE STOCKS AT THE
    GROUND FLOOR PARTICULARLY ON THE ASSIGNED OUTGOING PALLETS AND
    INFORM THE SALES PERSONNEL REGARDING THE COMPLETION OF PREPARED
    STOCKS.
    5 THE SALES PERSONNEL FACILITATES THE TPL (ONLINE DELIVERY BOOKING).
    6 UPON THE ARRIVAL OF TPL (ONLINE DELIVERY BOOKING) RIDER, THE
    PREPARED STOCKS AND DOCUMENTS WILL BE TURNED OVER BY THE SALES
    PERSONEL
    7 SALES PERSONEL WILL RECEIVE THE PAYMENT FROM THE RIDER.
    8 SALES PERSONEL WILL TURN OVER THE PAYMENT TO THE ADMIN OFFICER

     It is recommended that the initial offer mode of delivery is to effectively and successfully convince
    the client itself to facilitate the process on their part, otherwise we may incur facilitation fee.
     Procedure for franchise and company owned could be fitted to the recommended process flow since
    the main consideration hereof is the mode of delivery.

    5. REFERENCES
    Process Flow comparison and recommendation of AWSEI (collaborative efforts of all department), 2020-
    2021

    6. VALIDATION
    The procedure will only validate if the parcel made it to the client and contacted the sales representative of
    the condition of the product.

    However, if the parcel is not in good shape when it was received by the client, certain actions must be done.
    (I.e. contacting the rider, asking the client how they handled the product when it reaches them etc.)

    Address: 4 Mejorada cor. M.H. Del Pilar Sts., Tinajeros, Malabon City 1470
    Tel.:+632-288 3858 +632-288 2231
    Mobile Phones: Globe+63917-512 0431 Sun+63922-857 1127 Smart+63999-881 0671
    Email: [email protected] | www.aqualipure.com
    *If it is a failure on our part, undergo the same procedures again, certain sanctions will be made if proven
    (see PROCEDURE FOR CORRECTION & CORRECTIVE ACTION manual).

    COMPILED AND SUBMITTED BY: APPROVED BY:

    GLEROMMIE CASTRO MR. EMILIO “JOEY” B. MORALES


    O.I.C., AWSEI PRESIDENT AND CEO, AWSEI

    Address: 4 Mejorada cor. M.H. Del Pilar Sts., Tinajeros, Malabon City 1470
    Tel.:+632-288 3858 +632-288 2231
    Mobile Phones: Globe+63917-512 0431 Sun+63922-857 1127 Smart+63999-881 0671
    Email: [email protected] | www.aqualipure.com

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